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One Alameda Ciudad de Mexico

Mexico City · Mexico

Av Juarez No. 88, CentroView location

8.8/10Excellent1,003 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.4/108.4
Condition8.6/108.6
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About One Alameda Ciudad de Mexico

This hotel's strategic location, just 200 meters from Alameda Park and a 3-minute walk from the Diego Rivera Museum, allows guests to explore some of Mexico City's most famous sites within minutes.

The Museum of Fine Arts is just 700 meters away, and the central Zocalo Square is a 20-minute stroll. Excellent restaurants and traditional eateries serving local cuisine are abundant in the area, offering delicious dishes at any time of day.

The hotel provides a complimentary breakfast featuring pastries, hot and cold dishes, and refreshing beverages.

**In compliance with Mexico City tourism regulations, all guests must present official photo identification and provide contact information. Minors must present a document that allows for their identification (passport, school ID, CURP, or birth certificate), and indicate their relationship to the accompanying adult.

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With a stay at One Ciudad de México Alameda, you'll be centrally located in Mexico City, steps from Alameda Central and within a 10-minute walk of Palacio de Bellas Artes. This hotel is 0.8 mi (1.2 km) from Torre Latinoamericana and 0.8 mi (1.3 km) from Paseo de la Reforma.

Make yourself at home in one of the 117 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Alameda Central 0.2 km / 0.1 mi
Teatro Metropólitan 0.3 km / 0.2 mi
Mercado de Artesanías La Cuidadela 0.6 km / 0.3 mi
Palacio de Bellas Artes 0.7 km / 0.5 mi
Madero Street 0.8 km / 0.5 mi
Torre Latinoamericana 0.8 km / 0.5 mi
Monument to the Revolution 0.9 km / 0.6 mi
Paseo de la Reforma 1 km / 0.6 mi
Avenida Insurgentes 1.1 km / 0.7 mi
Plaza Garibaldi 1.4 km / 0.9 mi
Arena México 1.5 km / 0.9 mi
Metropolitan Cathedral 1.7 km / 1 mi
Zócalo 1.8 km / 1.1 mi
Forum Buenavista 1.8 km / 1.1 mi
Reforma 222 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2013
  • Total number of rooms: 117
  • Number of floors (main building): 6
  • Single rooms: 71
  • Double rooms: 45
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 23 more facilities & services
  • Bus/Train station
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Meeting room
  • Business centre
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable1 photo

    One Alameda Ciudad de Mexico

    DOUBLE QUEEN SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Shower
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 13 m²ROO.QN-SU
    Room SUPERIOR QUEEN BEDPhoto unavailable1 photo

    One Alameda Ciudad de Mexico

    Room SUPERIOR QUEEN BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Room amenities

    • Cable TV
    • Shower
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Make-up mirror
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST
    TWIN STANDARDPhoto unavailable1 photo

    One Alameda Ciudad de Mexico

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathroom
    • Shower
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    One Alameda Ciudad de Mexico

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 16 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    One Alameda Ciudad de Mexico

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Bathroom
    • Shower
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about One Alameda Ciudad de Mexico

8.8
Excellent
1,003 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Miguel
Clean room good food
Partner
10/10
Exceptional
26 Jun 2026
Ariel
Si muy buena
Self
10/10
Exceptional
25 Jun 2026
Ariel
Muy acogedor
Self
10/10
Exceptional
18 Jun 2026
Herminia
Todo muy céntrico
Partner
10/10
Exceptional
10 Jun 2026
Antonio
Awesome no words
6/10
Pleasant
30 May 2026
Melissa
Buena ubicación
Business
10/10
Exceptional
25 May 2026
JUAN
Excellent location to visit downtown Mexico City.
Family
10/10
Exceptional
16 May 2026
Silvestre
It’s berry clean
10/10
Exceptional
12 May 2026
Gabriela
Very good for the price and good location.
Self
10/10
Exceptional
13 Apr 2026
Jesus
súper bien ubicado, el centro histórico, Parque Alameda, Catedral, restaurantes, tiendas, todo muy cerca. El bufete-desayuno en el hotel, excelente!
Friends
6/10
Pleasant
08 Apr 2026
Henry
When ever in Mexico City, I've Always stayed here due to the cleanliness, location. My experience this time No hot water and they had tried fixing with no success. The breakfast: they need more experience in making scramble eggs for a buffet set-up. Over all review for the hotel is good but not the quality of hot water and food.
Self
10/10
Exceptional
08 Apr 2026
Laura
Comfortable and cozy. Very central and close to the metro.
10/10
Exceptional
07 Apr 2026
Badgley
Its a great place its near everything the only thing is bad is that everyday they serve the same breakfast overall is good
10/10
Exceptional
26 Mar 2026
Henry
Very nice and centralized hotel. Rooms are very clean and lobby too. Breakfast ok, they need to learn how to make scrambled eggs that are not dry. Practice makes perfect! Chef HMorales
Self
10/10
Exceptional
05 Mar 2026
Michele
Very well located. near bellas artes, various museums
10/10
Exceptional
03 Mar 2026
Kenneth
Perfect walking distance from everything
6/10
Pleasant
23 Feb 2026
Rodrigo
The Hotel One Ciudad de Mexico Alameda is perfectly located, walking distance from the Palacio de Bellas Artes and the Zocalo. My room was smaller than I expected but it was cleaned every day. Bathroom was also small but it was cleaned on a daily basis. Breakfast was included but it was very basic and after two days it became 'boring'. Staff was OK.
Partner
6/10
Pleasant
16 Feb 2026
Nayely Ibanez
The room was always cleaned. And very nice people. The only thing for me was the room key. The room key was needed to move around the elevator. Sometimes the key didn’t work. The key overall was a hassle to deal with at times.
Leisure Partner
10/10
Exceptional
13 Feb 2026
IVAN
Excelente relacion precio calidad. Personal amable, habitaciones limpias y comodas
Leisure Family
10/10
Exceptional
11 Feb 2026
Matthew
Staff is superb. Smiles everywhere. A warm, friendly place. Good breakfast. Clean. Efficient.
Partner
8/10
Excellent
24 Jan 2026
Michele
The staff was courteous and room very clean, but I tried to use the hair dryer (which btw I was very grateful for) but it was greasy and looked like it had never been cleaned.
Breakfast was outstanding - the best
Business
10/10
Exceptional
02 Jan 2026
Dora
Excelente hotel, muy limpio los empleados muy atentos y el desayuno abundante y delicioso
Leisure Friends
8/10
Excellent
26 Dec 2025
Joel P.
El personal es muy cordial y servicial . Y cerca de Bellas Artes y centro histórico .
6/10
Pleasant
16 Dec 2025
Sarah
The bed spread was dirty. The TV was on one channel and only in Spanish with out any instructions Spanish or English on how to change the channel. I tried to change it with the remote even the volume didn't work. The remote only turned it on and off.
The only good thing was that is had hot water. Thankfully.
10/10
Exceptional
15 Dec 2025
Javier
Cleaning was the best part of it our rooms were always properly maintained, staff was welcoming and heplful in every situation.
Partner
10/10
Exceptional
08 Dec 2025
Moises Esau
Me encanta
10/10
Exceptional
23 Nov 2025
Frederick
Close to attractions.
Leisure Partner
10/10
Exceptional
12 Nov 2025
Maria B
Very coean room. Very nice staff. At a perfect location very local.
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Charles
Clean room
8/10
Excellent
03 Nov 2025
Anthony Isaiah Jehiel
The staff was very courteous.
Leisure Partner
8/10
Excellent
28 Oct 2025
Carlos Hector
Everything good
Staff profesional
Good service
Room clean
Leisure Family
10/10
Exceptional
06 Oct 2025
Lucia
Was pretty good, nice location
Business_and_leisure Family
6/10
Pleasant
04 Aug 2025
Jorge
Too crowded for my taste. Hotel needs to get rid of those hard rock mattresses
Leisure
8/10
Excellent
04 Aug 2025
jose
Super great location . Breakfast very good . Front desk agent courteous
Leisure Friends
6/10
Pleasant
20 Jul 2025
Hitzel
An uncomfortable issue repeatedly with the access cards for the elevators. We needed to go and verify them at least twice, two days straight. A small annoyance but something to verify internally to improve the experience.
10/10
Exceptional
16 Jun 2025
Ezequiel
nice
Business
10/10
Exceptional
12 Jun 2025
Ezequiel
nice
Business Partner
10/10
Exceptional
31 May 2025
Ricardo
Good job
6/10
Pleasant
28 Apr 2025
Patricia
If you have nothing good to say don't say anything
Leisure Family
10/10
Exceptional
28 Apr 2025
JESUS MARIO

Excelente hotel, buen desayuno

Es un buen hotel, el personal es muy amable y servicial, el desayuno muy rico y muy buena fruta con yogourth y granola y algunos topins. Los jugos no son muy buenos pero esta bien para la ocasión.

Muy limpio el hotel y muy céntrico,
Friends_and_family Friends
4/10
Poor
06 Apr 2025
gerardo
The toilet was clogged. I was tired and decided not ask for a different room.
Business_and_leisure Self
8/10
Excellent
28 Mar 2025
Sol
Es un buen hotel, el staff fue muy amable😄 pero la habitación es muy muy pequeña
Leisure Friends
4/10
Poor
24 Mar 2025
Coral
Hotel staff came knocking at our door at 10:30 p.m.. We were deep into our sleep since we had an early flight the next morning. He did not announce who he was or what he wanted. We thought it was someone that was drunk and was looking for their room. We told him this is not your room and did not open the door. He then called the front desk and it turns out he went to the wrong room. I called the front desk and they apologized. However, this is a critical matter that needs to be looked into further. The staff needs to receive more training and announce who they are. They need to be mindful of people sleeping. This is a real safety hazard. For this reason, I am not sure I would stay here again.
10/10
Exceptional
20 Mar 2025
Leticia

Great time vacation

Very good location clean room and comfortable beds
Friends_and_family Family
8/10
Excellent
04 Mar 2025
Jesus
Great location
Leisure Family
10/10
Exceptional
04 Mar 2025
Henry
Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.
Leisure Self
10/10
Exceptional
28 Feb 2025
MARCO
Staff was great
Business
10/10
Exceptional
22 Feb 2025
Mario
Great location
10/10
Exceptional
25 Jan 2025
Andres
Great.
Leisure Family
8/10
Excellent
01 Jan 2025
Guillermo
Muy buena ubicación
Leisure Partner
10/10
Exceptional
13 Dec 2024
Coral
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
Leisure Partner
10/10
Exceptional
11 Dec 2024
Jiaqi
I am glad I stayed here. The location is so convenient, close to metro and bus stations. The Palacio de Bellas Artes is just 3 minutes walk away. There is a door man 24/7. I feel completely safe. There are plenty of restaurant options just one block away. Would totally come back again.
Leisure Family
10/10
Exceptional
14 Nov 2024
Panagiotis
Great location
8/10
Excellent
05 Nov 2024
Ricardo
Great hotel for price and location
Leisure Friends
10/10
Exceptional
16 Oct 2024
Luis
I’m very pleased with customer service. The personnel was very helpful and friendly. Rooms little small but very comfortable and super clean.
Walking distance from Zocalo.
Leisure Partner
8/10
Excellent
15 Sep 2024
ANGEL
Very good place near to popular places just the banquets and towels looks old and dingy.
8/10
Excellent
02 Sep 2024
Mario
The hotel makes its best to keep it clean, but there are many drug addicts around the property and it makes it feel unsafe and dirty. The food is good, everything came out as expected
Business Family
10/10
Exceptional
23 Aug 2024
benito
location
10/10
Exceptional
14 Aug 2024
HECTOR
Great location and super friendly staff.
Business Self
10/10
Exceptional
12 Aug 2024
Hector
Their friendly staff and wonderful breakfast make all the difference
Business Self
4/10
Poor
22 Jul 2024
GALO
The breakfast area is just in main entrance, which was open all time, and the smell of smog was terrible. The rooms were very small, and when I asked for 2 additional pillows, the front desk people said that they don't leave in the room, so if I need I have to pick up by mayself....
Leisure Family
8/10
Excellent
08 Jul 2024
Yasuara
small room but it was clean and the staff really nice and helpful.
Business_and_leisure Friends
2/10
Poor
11 Jun 2024
Kevin Sylvain
Building condition was really bad
8/10
Excellent
14 Apr 2024
Karl
No frills and affordable. Great location close to everything. Room was comfortable and clean and the breakfast was actually really really good. Chilaquiles and eggs and meat along with yogurt and fresh OJ! The room was tiny, and I bonked my head a few times on the wall TV. One of the lights was also not working. But the shower worked fine and the service was excellent.
Leisure Partner
10/10
Exceptional
01 Apr 2024
Peter
good breakfast
Leisure Self
10/10
Exceptional
29 Mar 2024
Benjamin
location is very convenient to public transit and walkable to historic centre of the city
Leisure Partner
10/10
Exceptional
29 Mar 2024
Coral
Quiet location, yet within proximity of historic center. Very courteous staff. Clean rooms and space is well designed.We had an early flight and the staff was very considerate to give us a snack. We will definitely be back. We have stayed in our hotels near historic center and this is our new favorite hotel.
Leisure Partner
8/10
Excellent
16 Mar 2024
Verified traveler
Good for spending the night, lots to see and do around the area. Our room had no windows and it felt a little claustrophobic. The breakfast area fills up and it may be hard to get a seat.
Friends_and_family Family
8/10
Excellent
08 Mar 2024
ROBERT
The location is perfect; you can walk to all the sites in the Historic Center.
The rooms are small, especially the bathroom. But that wasn't a concern for a solo traveler.
Very good temperature control.
The ice machine broke down for several days.
Leisure Self
6/10
Pleasant
06 Mar 2024
Lucia
Staff are kind. The security box is not in the room but back side of the reception desk. I was not very secured to use it every time.
Business Self
10/10
Exceptional
18 Feb 2024
Maria
Amazing trip
Partner
10/10
Exceptional
29 Jan 2024
Nicole Linda
I asked for a quiet room which did not require stairs and I got one. The bed is comfortable. The room is modern and has everything you need. The location is fantastic for a tourist in CDMX.
Leisure Self
6/10
Pleasant
13 Jan 2024
Maria
Rooms too small
Business Family
10/10
Exceptional
14 Dec 2023
Vicente
Close to everything in centro historico
Leisure Family
10/10
Exceptional
08 Dec 2023
VICTOR RENE
Clise to stores
10/10
Exceptional
20 Nov 2023
CLARA ELENA
Free breakfast, clean rooms and comfortable beds. Coffee 24 hours.
Business Self
10/10
Exceptional
12 Nov 2023
WALTER
Good place for a short stay , affordable and friendly staff
10/10
Exceptional
18 Oct 2023
Cecilia
The hotel was nice and clean. Gloria was amazing and very kind. The only issue what’s that the key would stop working out of nowhere, there were many times where I had to use the stairs which was inconvenient when I had my luggage
8/10
Excellent
18 Oct 2023
Juan
Buena opción de descanso y ubicación
Business_and_leisure Self
10/10
Exceptional
01 Oct 2023
Jonathan
Highly Recommend!!! Second time staying at this same hotel and zero complaints.
Leisure Partner
10/10
Exceptional
29 Sep 2023
Rosalina

1st time to visit Mexico

I'm so happy that I selected this Hotel. The hope that they have cabinets to put our things, but the room was very cute,clean,shower has a strong water pressure, very clean.The ladies in the front desk were very helpful, Laura,Grace,especially Denice.Our purpose for our visit was to visit Basilica of Guadalupe, I booked a tour to go to Basilica, but they canceled without letting us know. Denice helped us to accomplished our purpose. She shown us how to use the metrobus and even let us used her metro card just to accomplished our purpose. I'm glad that they canceled the tour, because we spent more time at the Basilica, whole day, we're very happy with Denice, we will be back with my sisters and we will of course stay with your Hotel, One ciudad de Mexico Alameda. Excellent customer service guys, keep up the good work:)
Partner
6/10
Pleasant
06 Aug 2023
JUAN
Tamaño del baño muy pequeño. Todo muy limpio y buena atencion.
10/10
Exceptional
20 Jul 2023
Mark

3 great days in CDMX!

Great location, so much to see and do. Three days was not enough but we did as much we could. Clean comfortable rooms, friendly and helpful staff and as for the complementary breakfast… what a great amount of high-quality choices. Eggs, meat dishes, vegetables super tasty. Fruit outstanding. This puts any comparable USA breakfast to shame!
Partner
8/10
Excellent
08 Jul 2023
Thelma
Prime location. Great breakfast and friendly staff. Close to metro and bus stops. Only steps away from bellas artes
Leisure Friends
10/10
Exceptional
07 Jul 2023
Francisco
Everything was fine
Leisure Family
10/10
Exceptional
02 Jun 2023
Armida

Muy buena experiencia.

Muy limpio, muy amables, muy rico el desayuno, un plus de que tienen lavadora y secadora disponible para los huespedes, solo el colchon ya necesitan cambiarlos pero todo lo demas excelente.
Partner
10/10
Exceptional
21 May 2023
Jorge
Rooms are small but we’ll clean and have everything you need. Staff is very nice and the location is awesome.
Leisure Partner
8/10
Excellent
27 Apr 2023
Henry
Property clean, kind staff central location for all the interesting points to see the only one thing that I didn’t like is that you hear the noise from the street and the next door bedroom. Other than that I would stay here again.
Leisure Family
10/10
Exceptional
12 Apr 2023
JOHANNA
Excellent service and location
Leisure Partner
10/10
Exceptional
10 Mar 2023
CLARA ELENA SEIJO
Me gusto mucho este hotel. Es de facil acceso, seguro, buena calidad,camas comodas cuartos pequeños pero no carecen de nada. El staff es super amable y accesible a cualquier ayuda que necesites. Muy capacitados para todo. El desayuno muy bueno. Tiene variedad y buen cafe. Lo volveria a escoger.
Business_and_leisure Self
10/10
Exceptional
08 Mar 2023
Oraldo
Small but clean rooms, breakfast was good
Leisure Partner
10/10
Exceptional
24 Feb 2023
Jonas
Satisfied
Friends_and_family Family
10/10
Exceptional
07 Jan 2023
Adolfo
Good deal for my money
Leisure Family
8/10
Excellent
07 Dec 2022
Gabriela
Small, simple, basic. Perfect spot for when all you need is a bed because your flight got cancelled and want to stay in the city for one night.
Leisure Friends
8/10
Excellent
05 Nov 2022
Kathryn
Great location, safe, great service.

Very small rooms, basic 3 star hotel.
Leisure Partner
8/10
Excellent
05 Nov 2022
Timm
Our stay at One Alameda was very good; the staff is very friendly and helpful, the lobby and rooms are very clean, the building and the immediate surroundings are very safe, the complimentary breakfast had good variety and main offering changed daily. However, people should understand that the rooms are smaller than a college dormitory. They are very clean, but there are no closets or cabinets at all. As long is this is your expectation, it is a very nice hotel.
Leisure Partner
10/10
Exceptional
25 Oct 2022
Adolfo
Everything is close eating shopping
Leisure Family
10/10
Exceptional
21 Oct 2022
veronica
I like everything about the hotel
Business Self
6/10
Pleasant
17 Oct 2022
Lauren
This hotel is fine for a night or two if visiting the historic center of CDMX. The location is great - you're steps away from many of the highlights in the historic district.

The hotel rooms themselves were small, funky smell from bathroom and the wifi was poor. We booked a superior queen room and it was very small. The space is good for one person, not two. There's no safebox in the room to leave passports or important items. There's breakfast in the morning - but once again the space is very small so it was a bit chaotic.

Overall, the hotel is fine for a quick overnight, however, I wouldn't go back for multiple days.
Leisure Partner
8/10
Excellent
30 Sep 2022
RAUL
people are friendly rooms are clean.
Friends_and_family Family

Location & surroundings

One Alameda Ciudad de Mexico
Av Juarez No. 88, Centro, Distrito Federal, Mexico

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One Alameda Ciudad de Mexico

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