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Accommodation only. Meals are usually not included.
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8.8/10Excellent3,671 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Embassy
Located in Mexico City (Colonia Roma), Hotel Embassy is within a 15-minute walk of Paseo de la Reforma and U. S. Embassy. This hotel is 0. 8 mi (1. 2 km) from The Angel of Independence Monument and 0. 5 mi (0. 7 km) from Glorieta de Insurgentes.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a vending machine. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Take advantage of the hotel's 24-hour room service. Stay in one of 30 guestrooms featuring plasma televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water and blackout drapes/curtains, as well as phones with free local calls.
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With a stay at Hotel Embassy in Mexico City (Roma Norte), you'll be within a 5-minute drive of Angel of Independence Monument and Paseo de la Reforma. This hotel is 1.6 mi (2.6 km) from Chapultepec Park and 2.2 mi (3.5 km) from Monument to the Revolution.
Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
9:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
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Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Avenida Insurgentes
0.4 km / 0.3 mi
Arena México
0.9 km / 0.5 mi
Cibeles Fountain
0.9 km / 0.5 mi
Paseo de la Reforma
0.9 km / 0.6 mi
Reforma 222
1 km / 0.6 mi
Angel of Independence Monument
1.3 km / 0.8 mi
U.S. Embassy
1.5 km / 0.9 mi
Diana the Huntress Fountain
1.6 km / 1 mi
Mercado de Artesanías La Cuidadela
1.6 km / 1 mi
Spain Park
1.6 km / 1 mi
National Medical Center (Siglo XXI)
1.7 km / 1.1 mi
Mexico Park
1.7 km / 1.1 mi
General Hospital of Mexico Dr. Eduardo Liceaga
1.8 km / 1.1 mi
Torre Mayor
1.9 km / 1.2 mi
Monument to the Revolution
1.9 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Terrace
- Newspapers
Show 4 more facilities & services
- Luggage room
- Clothes dryer
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Embassy
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Embassy
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Embassy
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Embassy
100
reviews shown
carmen
The elevator was not working and the music from a cross the street a night club was too loud
Katrina
BED BUGS- Do not stay here. I stayed in room 304. As I was trying to fall asleep I kept feeling something crawling on me and on my face . I turned on the light , there was bed bugs all over my pillow and my body and the bed. The bugs were all sizes from tiny ones to large ones. This was traumatic for me because I was traveling alone and now stuck there at 1 am in the morning. I have bites on my face and neck . I booked here because Expedia had such good reviews BUT my mistake was not checking Google reviews. Look at Google you will see other guests who had bed bugs. I asked to see the manager who was never in the building. I waited 40 min the next day to see a manger who never came. I wrote to them And they never apologized . I had to ask for a refund multiple times.
I’ve been traveling 20 years. I am a teacher who works hard to travel and it is very WRONG to do this to people who work hard for their time off. This hotels neglect ruined my time and left me unable to sleep calmly after I left. It is not Ok . Do not support this hotel .
I’ve been traveling 20 years. I am a teacher who works hard to travel and it is very WRONG to do this to people who work hard for their time off. This hotels neglect ruined my time and left me unable to sleep calmly after I left. It is not Ok . Do not support this hotel .
Judith
Todo estuvo bien
Maria
Clean room with amenities like courtesy water bottles, soap and shampoo. There's no air conditioning, but that's common in Mexico City, at least in hotels of this price range. Very nice location in a tree-lined street, close to nice restaurants.
Akli
The room is very clean, the staff is also helpful
Alma
It’s an older hotel, but well kept overall. They didn’t have toilet paper in the lobby restroom, and they had a soggy bar of soap instead of liquid hand soap, and no paper towels or hand dryer. Also, in order to have A/C in your room, you have to leave your ID at the reception desk, then they’ll give you the remote to the mini split. They ask for everyone’s ID, not just for the person who made the reservation. They are very strict with check in time; they will not allow you in your room before 3 pm.
Nora
Located very close to el Angel de la Independence. Walking distance from it.
Lorenzo
Room was clean. AC was cold but you do have to leave you ID for the remote at the front desk for the duration of your stay. The only drawback was the Wifi not the best it kept failing on our devices as well as the TV. We got fresh towels and water every day and we were able to store our luggage as well. For the price this is an excellent place to stay and it close to everything.
Mery
Good for a short stay, nice location
Andres
Excelente hotel
Gabriel
Clean room, big bed, Peaceful time. Only gripe about this place was the crappy wifi but everything else was very good for the price
Roel
Good location.
Raul Antonio
La luz del lavabo y de la regadera es la misma. Molesta cuando uno va entrar al WC prende la luz y se prende la luz del lavabo que está en la parte exterior donde están las camas
David
I loved everything, especially the price.
Daniel
No comments.. average hotel
Saul
This is my second stay at this hotel and it’s always clean and staff are nice
Marisa
I love to stay there, staff are nice, location is great, clean rooms, safe area and perfect location
Bryce
Great staff! Good location, clean with hot water
Bryce
Great staff! Good location. Clean and with hot water.
James
We enjoyed our stay, but being right off the street and on the first floor, it was hard to sleep at night. Never got the TV to work properly. Bed was a bit stiff. Cleaning staff did a great job cleaning the rooms and provided new bottles of water each day.
Pierina
It was a nice stay, although the toilet kept getting clogged. Other than that it was great!
Marisa
Me encanta hospedarme en este hotel, el servicio siempre es muy amable, Los cuartos siempre Los dejan limpios, todo queda super cerca, hay mucha seguridad en esta area, siempre ves policias patruyando las calles todo el dia y la noche, la estacion del metro esta a 2 cuadras.
Gina
Never missed on hot water! My room was at the 5th floor which surely helped to not hear the music that was playing outside on the first night of my stay. I could hear a little the traffic but not enough to wake me up during the night or be annoying. They have a machine at the entrance with water bottles at a reasonable price. They also give water bottles in the room. There’s always someone at the desk. I had everything I needed and the bed was comfortable.
Jonathan
This is an updated hotel, clean and in good location close to the Metrobus and metro station, also close to Reforma avenue.
John
Room was clean and comfortable. Tv and wifi excellent. Plenty of hot water. I didn’t use AC because you now have to leave a govt id at the desk to get the remote. I didn’t accept room cleaning most days…I found it odd they clean in late afternoon around 1600 to 1700 when I was already back in my room. Great location. Will return again.
Benjamin
The staff was friendly, the hotel was in a great location, very walkable to everything. The only thing were the room floors were dirty. Other than that it was a pleasant stay.
Asiel
La habitacion que me asignaron no tenía aire acondicionado, según el staff fue la que seleccione a la hora de reservar. Lo preocupante y raro es que en la descripción y los detalles de habitación no especificaban que no tenía AC. En mi opinión es una falta de respeto al cliente el no especificar las condiciones y las condiciones reales de cada habitación. Nadie espera que un hotel en 2026 no tenga aire acondicionado en las habitaciones😳
Mario
You have to bring a ID for the remote control of the air conditioner
Andres
Great experience
Adrian
El hotel se ve viejo - desde que uno ingresa se encuentra con una recepción cerrada por vidrios que hace que uno no pueda comunicarse con el recepcionista (da la impresión de que piensan de que uno va a robar). Para poder utilizar el aire acondicionado te dan los controles desde la recepción (súper extraño). El cuarto estaba bien - aunque la cama súper dura.
Jose
Centrally location to transportation hub good safe location I'll book again
Andre
Very easy to walk to everything in Roma Norte. Staff very helpful even though not many spoke English and my Spanish is awful.
Enedina
Hotel was at great location. Clean rooms and staff very friendly.
STERLING
The rooms are comfortable.
Ana
It’s my second time booking at this hotel! Very friendly staff and rooms are kept very clean. Whenever I’m back in Mexico City best believe I will be staying here again.
Glorian Marie
Se me desapareció dinero que dejé en el cuarto y estaba muy sucio el piso.
Cecilia
Clean and safe and great location! I think housekeeping would come too late, and by the time we were back in our room they hadn’t been serviced yet, so we had to keep asking for towels. Only got our room serviced once during the stay. I will say this location is so quiet at night! I have stayed in other areas of the city and u hear traffic all night or dogs barking, this had neither and was so peaceful. Definitely recommend
Juan Luis
While the location and overall atmosphere of the hotel were good. Located near bars, clubs and restaurants but not noisy. Great option if you don't want to stay in Zona Rosa \"Party Central\". My stay was ultimately just okay due to a personal comfort issue. As a side sleeper, the biggest dealbreaker for me was the bed; the mattress was incredibly firm, making it impossible to get comfortable or stay asleep for more than a couple of hours at a time.
Brandon
Clean room, no AC but there was a very powerful fan so that’s okay. Fresh water bottles every day. Staff was kind and helpful the few times we needed them. Fantastic location!
Victor Gabriel Ramos
Nice place
Servio
Excelente ubicación y el lugar muy bonito, el personal muy amable.
Cesar Edwin
Great service
Socorro
Hotel staff don’t provide any assistance with checking in early multiple times I had asked if I can pay a fee to check in early but they would say check in 3pm no exceptions even tho there were rooms available. They didn’t want to accommodate and there response was very rude.
Tianyu
The room is very clean and location is excellent.
Qinghong
It’s a nice place.
Rudy Daniel
Hotel was perfectly located. Unfortunately wifi was terrible, and there was no A/C. Wasn’t the cleanest and there were small gnats and flies inside the restroom. It could also get pretty noisy.
leobardo
No AC…No refrigerator, yes jacuzzi-but you Can’t use…so bad experience…never back again
Victor Gabriel
I found a bed bugs. That is the worst thing
Isaac
This hotel is located on a busy street with TRAFFIC at rush hours. The windows are paper-thin, so if you have a room facing the main street, you will hear all the cars honking during rush hour. Staff were friendly, no complaints surrounding the room or stay. Convenient location, lots of walkable places to eat and explore in this safe neighborhood. Parking spaces are VERY TIGHT, at times did not seem there were enough spaces for the amount of guests. They will take your ID for the remotes for the rooms which will be returned to you before you leave.
Overall, decent hotel with a decent price in a great location.
Overall, decent hotel with a decent price in a great location.
Zoe Valentina
Recomendado
Jaime
Clean room
Victor Gabriel
En el baño había agua regada en el piso. Le pedí al staff de llamarme por teléfono a las 6:15 y no lo hicieron. Había escrito si podía hacer el check in antes, me respondieron que solo si había disponibilidad y estuve 2 horas esperando
Antonio
Bed was hard but aside from that everything was great!
Moises
No real communication at check in, didn't check my I.D or ask anything to verify it was me and my wife. Had to give I.D to get iron and when asking about A/C remote they asked for I.D even though they already had it.
BIG one! room 408 is on a slant and you can feel it.
BIG one! room 408 is on a slant and you can feel it.
Audel
It’s the least you can get from a hotel. People at the front desk are rude and unprofessional. The room where we stayed need lights fixed they are hawed to use.
Joseph Victor
This is a no frills hotel that is clean with a friendly staff. Located in Roma Norte with nice coffee shops and walking distance to restaurants. We would stay there again.
leonor
El mejor servicio de esta area, cuartos super limpios Al igual los baños ,, Muchas gracias x si exelente servicio volveremos pronto.
Michelle
The staff was amazing. However the hotel IS NOT a 3 stars as it’s offered in Booking and Hotels.com. It has no stars denomination. The place was dirty and the towels and sheets were ripped. There was not a place to get coffee or tea and I was glad a restaurant near by lent me a cup so I could have am water warm at the microwave in the lobby after requesting the staff for help. The staff is amazing but that’s about it.
Fatema
The staff were nice. We booked a double bed room which was exactly as pictured. The bathroom was not in great shape as we had mold growing at the top of the shower head.
Matt
Solid for the price, great location.
Aleph
Todo funciona pero falta mantenimiento y no le dan seguimiento a las peticiones
Josue
Overall it was a good stay in a really good area. Lots of small businesses to our every need
Rosa
the room was pretty big but the only issue that the floors were not properly clean and there were some type of fruit flies in the restroom.
other than that everything was ok.
other than that everything was ok.
Kent
I thought I had a great location is clean nothing fancy you get what you pay for. It was cool.
STEPHANIE
Super centrico! Accesible en metro y caminando.. Solo la habitación no tenía aire acondicionado
Ruben
So far so good.
Aurelio
Not to bad for the price
VINCENT BEDONI
clean room
nice staff
quick check in
nice staff
quick check in
Alexandria
Stayed here for five days. We felt safe and great location. Room is basic and only a few outlets. A little tight for 4 adults. I would stay here again
Carolina
L'hôtel est très confortable, calme et communicant, parc à proximité, établissements.
Armida G
Clean room, dirty carpets main hall
Feggi
Great location, unbeatable for the price. Room is basic.
Angela
It was nice. No ac just fan
Esmeralda
No AC provided
Marco
Clean room, bring your own shampoo, it has a fair parking lot
ALEJANDRINO
A very good hotel considering the rate and location. Parking and internet included. No noisy. Hundred percent recomended.
Teresita
I used a fan in the room. It worked well. The room was clean and comfortable. The hotel is in a great location. Lots of nearby restaurants and cafes. Its easy to get around walking. I walked to Chapultepec in 30 minutes. Ubers can easily pick up/drop off on this one way street location. I only wish rooms had a refrigerator.
Cristian
It was clean and really nice highly recommend
Eduardo
Simple room, simple hotel, nice area. What's with the no shower courtain or door? I couldn't use the toilet or sink without stepping on a puddle.
Maxim
This place was a great price and the location is unbeatable, two Michelin starred restaurants on the same block and so many restaurants and cafes within walking distance, including my favorites such as Panadería Rosetta and tacos de Valle, definitely will be staying again.
Rafael
Good hotel in a great area, Michelin star restaurant Sarde on the side, Plantasia, just great.
Gabrielle
The Staff was AMAZING! Really enjoyed how helpful and communicative everyone was.
As far as the property some renovations could be added. My room smelled like mold the 6 days I was there. It was not nice and often woke up in the night because of the smell.
Overall great location and Staff at the hotel! Would book again if the place is renovated.
As far as the property some renovations could be added. My room smelled like mold the 6 days I was there. It was not nice and often woke up in the night because of the smell.
Overall great location and Staff at the hotel! Would book again if the place is renovated.
Wilfredo Jesus
Es la segunda vez que me hospedo en este hotel me encanta el area muy tranquilo pero esta vez me tocó cuarto sin aire, solo un abanico, lo bueno fue que solo me hospedé una noche y no hizo mucho calor ese dia, pero de ahi en mas, todo excelente
Carlos
Nice location
VINCENT BEDONI
i had a fan in the room but i wish the air conditioning was working
i d like to avoid having a room close to the housekeeping area when i will come back
other than that it was fine
the hotel room was clean
i will come back
i d like to avoid having a room close to the housekeeping area when i will come back
other than that it was fine
the hotel room was clean
i will come back
José Alfredo
\"The hotel is very nice and clean , the attention of the staff seemed very good and friendly to me, the doubts they solved were excellent. The room is small but the view and comfort is nice. I would give it 5 stars for the attention, cleanliness, view and comfort.
Jessica
Even thought I booked (and paid more) for a room with air conditioning, I was so required to leave a deposit of 500$ pesos for the remote control to the a/c. While you can eventually get the money back at check out, that means you might have to exchange more money along the way to cover the
Yohan
Good location.
Bathroom could be fixed.
Bathroom could be fixed.
Sigrid
Plumbing issues in 2 différent rooms but they were resolved immediately
Great Location , wonderful Staff, great elevator, great AC
Best price
Great Location , wonderful Staff, great elevator, great AC
Best price
Lohany
La habitación estaba limpia y el personal siempre fue amable, solo tuve algunos problemas con la cortina de la habitación pero el personal me ayudó a arreglarlo
Kristina
We arrived at 5:00 PM to check in and were directed by reception to Room 302, only to be told by a cleaner that the room wasn’t ready and that we would need to wait. Check in begins at 3:00 PM.
Eventually, reception assigned us a different room, but when we got there, the door was already open, which felt unusual and concerning.
Unfortunately, the condition of the room was unacceptable: The bed frame was broken at both ends, with pieces lying on the floor. There were puddles of water next to the bed, along with long hairs on the floor and even on the shower wall. The sink counter also had a noticeable hole in it.
To make matters worse, the room was advertised on Expedia as having air conditioning, which was a key reason we booked it...but it did not work. No remote or function to turn it on.
We had booked this room simply to store our luggage, rest, and take a shower before our flight. However, given the state of the room and bathroom, we didn’t feel comfortable doing any of those things. We ended up leaving early and spending our time elsewhere until our flight.
Overall, a very disappointing experience. Would not recommend
Eventually, reception assigned us a different room, but when we got there, the door was already open, which felt unusual and concerning.
Unfortunately, the condition of the room was unacceptable: The bed frame was broken at both ends, with pieces lying on the floor. There were puddles of water next to the bed, along with long hairs on the floor and even on the shower wall. The sink counter also had a noticeable hole in it.
To make matters worse, the room was advertised on Expedia as having air conditioning, which was a key reason we booked it...but it did not work. No remote or function to turn it on.
We had booked this room simply to store our luggage, rest, and take a shower before our flight. However, given the state of the room and bathroom, we didn’t feel comfortable doing any of those things. We ended up leaving early and spending our time elsewhere until our flight.
Overall, a very disappointing experience. Would not recommend
Daniel
The area was safe and the room was clean. I would like it more if they offered complimentary coffee and or hot water. Even a mini fridge would be nice in the room.
Daniela
Clean room
Christine
The hotel is not a place that you should stay for more than one night. I’m glad that I only did one night. Floor is very dirty, WiFi spotty. Have to leave your ID in order to get the AC remote. There were flies in my room. I had no food or refrigerator to even store food. So I’m not sure why there were flies. Overall, poor place to stay.
Danny
Easy access to a lot of things around town. Great staff, a little dated but super affordable.
Oliver
Our stay at the Embassy was highly satisfactory. It is indeed an excellent establishment.
Daniel
Great place to stay, great location, you can have a tacos tour walking 4 minutes
Luis
Very clean place and safe area
Polite staff
Good price
Polite staff
Good price
Carlos Eduardo
Staff tried to change me to a room with no air conditioner, even when I booked a room with air conditioner and didn’t want to make any refund for the inconvenience.
Robert
Kind staff.
The check out is at 12:00pm. Area is safe.
Highly recommended!
The check out is at 12:00pm. Area is safe.
Highly recommended!
Location & surroundings
Hotel Embassy
115 Puebla Roma Norte, Mexico City, Mexico
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Hotel Embassy
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