Name: Casa Cibeles By Lumina
Address: Av Oaxaca Roma Norte, 88, Mexico City, 06700, MX

10/10

Exceptional

19 Jul 2026

Cindy

We traveled with two children and this was the perfect place to stay. We arrived early and were able to store our luggage. Our room was a great size for the four of us and very clean. Housekeeping does a great job daily. The free laundry located downstairs was really helpful. Its location makes it walkable to many eateries, monuments, parks, etc. The only downside is that the noise from the bar/nightclub down the street can be quite loud, but that’s no fault of Casa Cibeles. They do provide earplugs. Overall, my family had a great stay here and would return next time to visit Mexico City.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Cesar

Happy with the stay. Will stay again

Partner

10/10

Exceptional

04 Jul 2026

Maria

Casa cibeles was amazing! The staff were friendly and were always there to help and answer questions. Property is super clean and housecleaning were attentive! Would recommend this place to young couples who are into nightlife and exploring the neighborhood.

Friends

10/10

Exceptional

01 Jul 2026

Marco

Phenomenal location, great room service and host. Property is clean, can be potentially a little loud at night, but this is to be expected given the location. Highly recommended!

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

William

Excellent location, staff and clean rooms.

Family_with_children

10/10

Exceptional

18 Jun 2026

Dan

Great stay

10/10

Exceptional

09 Jun 2026

JOSE

If you're staying in Roma Norte, I highly recommend Casa de Cibeles by Lumina.

The location is hard to beat—safe, walkable, and surrounded by great food, drinks, and things to do. The room was clean, comfortable, and well maintained. The staff were also extremely friendly and helpful throughout our stay.

Overall, we couldn't have asked for more. It was the perfect home base for our Mexico City trip, and I'd definitely stay here again.

Partner

10/10

Exceptional

02 Jun 2026

Juliana

This place truly exceeded expectations. They cleaned our room everyday around noon. Service was absolutely amazing. Security at the front and all of the staff were not only so kind but so attentive. The air conditioning is actually very strong as well! The room was absolutely gorgeous and everything worked well. The only downside I could think about was that sometimes the water wouldn’t stay very hot or it would take awhile for it to finally get hot but other than that my partner and I had no issues and would honestly stay here again!

Partner

10/10

Exceptional

25 May 2026

Samantha

Would definitely stay again, great central location in Roma Norte and all the amenities we needed (AC, high pressure shower, fridge). Staff were great at turndown service, communicating via WhatsApp made things so easy, and the doorman was always a friendly face after our day out

Partner

10/10

Exceptional

21 May 2026

Dehja

Lovely and very helpful staff, clean rooms, and environment! It was a great stay. I will stay again!!

Business

10/10

Exceptional

16 May 2026

Stacey

Great location, very clean with nice amenities in apartment, the a/c works great.

10/10

Exceptional

10 May 2026

Hayley

This was a perfect stay for me for what I needed for my CDMX trip! Clean room, spacious, communicative, and felt safe. Great and walkable area too! The literal only downside was there is a nightclub close by that I could hear at night - but I knew this going in to the trip! Definitely would recommend Casa Cibeles to anyone!

Self

10/10

Exceptional

08 May 2026

Thomas

Had a great stay at Casa Cibeles. Exactly what I wanted for my 4 day stay in CDMX. Very walkable neighborhood with tons of restaurants and coffee shops all within walking distance. I will definitely be staying here again.

10/10

Exceptional

06 May 2026

Christa

our room was very nice and the staff was friendly and easy to communicate with.

Family

10/10

Exceptional

06 May 2026

Kobe

Clean rooms, great staff, great a/c, and laundry great as well. they provide you with washing detergent.

10/10

Exceptional

28 Apr 2026

Ryan Souhail

Just an awesome clean hotel. Friendly staff. Would recommend the king bedroom interms of space versus the 2 bedroom. 1 bedroom feels way bigger

10/10

Exceptional

28 Apr 2026

Devin

Everything is 10/10 from service to room to location. Only issue is the two bedrooms face the street and is extremely loud from all the bars.

Friends

10/10

Exceptional

12 Apr 2026

Richee

Wonderful stay. Clean and very friendly!

Partner

2/10

Poor

12 Apr 2026

Xavier

Nights: 5 | Sleep: 0

Casa Cibeles has many good attributes — great location in Roma Norte, clean apartments, friendly staff, and a nice rooftop terrace. All of that works perfectly… as long as sleep is not important to you.

We spent five nights in a street-facing two-bedroom apartment, and the lack of soundproofing makes it feel like living on the street. The main issues are the nightclub and live-music venues directly across the street. Looking back at past reviews, this has been raised for over two years, yet nothing has been done.

A typical night:

8:30–9pm: loud music starts
Until 3am: constant heavy beats
3–4am: shouting and noise from people leaving
4–6am: brief calm — your only chance to sleep
From 6am: traffic and garbage trucks take over

I raised this after the first night and was told nothing could be done, as all two-bedroom units face the street. I also (naively) believed the club would close on weekends — which makes little sense.

On the last day, we were offered a one-bedroom, but by then it was too late and not suitable for a family.

This place has real potential, but until management invests in proper soundproofing, I wouldn’t return.

Friends_and_family Family

8/10

Excellent

04 Mar 2026

Morten

Pros: Great location. Spacious. Clean. Modern. Cons: Insufficient A/C. Very noisy fridge. Coffee machine did not work. Inconsistent hot water.

Partner

10/10

Exceptional

18 Feb 2026

Angela

Phenomenal location, rooms were very clean. Would only say the noise as the hotel is right across from a bar, so one out of the two rooms we got was incredibly loud, but they provided ear plugs and it did the job just fine.

Friends

8/10

Excellent

16 Feb 2026

Patti

Spacious room, great location, great rooftop. No housekeeping service one day but our friends had it so not sure if we just got missed. Sheets and towels could use an upgrade.

Leisure Friends

8/10

Excellent

09 Feb 2026

coleman

Beautiful room but a little loud from street noise and hallway. The doors to the room are quite thin
Good location though

Business Self

6/10

Pleasant

05 Feb 2026

Robert

Great staff. They were all kind and very helpful. I was on 5th floor. Apartment at night was very noisy. Club across the street playing loud music all night. I stayed 2 nights Tuesday and Wednesday. Sliding glass doors hopeless in blocking out sound. Lighting in the apartment bery bright and harsh. No lamps or soft light possible anywhere. Real shame owners didn’t invest a little more. It would’ve improved guests’ experience considerably.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

Jair

Todo es un paquete completo de gran calidad. Gran ubicación el personal muy amable y tiene estacionamiento. Y el cuarto es de lo mejor wue puedas encontrar. Tiene todo lo que necesitas y mas el filtro de agua es mi cosa favorita del todo el departamento hace tu vida muy facil.

8/10

Excellent

19 Jan 2026

Taran

Rooms were spotless and clean, staff were absolutely wonderful. The doorman and anyone working at the desk were super kind. The patio is really cute and the room was spacious. Our only complaint was that the water was cold for our showers.. it only stayed hot for 1 or 2 minutes.

Leisure Partner

8/10

Excellent

12 Jan 2026

Robert

Quite honestly this can be the perfect hideaway after a busy day site seeing but they have an issue with hot water. When we complained we did not have any, we were informed that there is a time limit on each suite. There was not enough to wash and condition our hair. They did offer to mover us on our last night but by then it was too late and did not make sense to pack and and unpack. Hot water should NOT be limited. Would go back if this was remedied.

Leisure Family

6/10

Pleasant

28 Dec 2025

Lenny

We stayed in 2 bedrooms unit. It is spacious and clean. There’s night club and restaurant that were super loud on the weekend. If you are sensitive to sound, make sure to make reservations only on the weekday.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Dionisis

Great stay, big clean room with a nice balcony. Staff very helpful and polite and a great area to stay.

Partner

10/10

Exceptional

06 Dec 2025

Nayeli

We had a wonderful stay! The room was spotless, beautifully maintained, and very comfortable. The amenities were great and made our visit even more enjoyable. What truly stood out, though, was the staff — they were warm, welcoming, and went out of their way to make us feel at home. Overall, a fantastic experience and I would definitely stay here again!

Leisure Family

10/10

Exceptional

29 Nov 2025

Maream

The hotel and rooms are extremely clean and look exactly like the photos. I was very impressed. In addition, the staff are wonderful, always pleasant and helpful. The location is walkable to all the hot spots in Roma Norte and Condesa, many sights and amazing restaurants. Definitely have brunch in Cancino and nearby restos that are around plaza de Madrid.

Leisure Partner

10/10

Exceptional

03 Nov 2025

Christian

The staff welcomed us with open arms! Everything was cleaned and organized. I would stay here again on my next visit to CDMX!

Leisure Family

10/10

Exceptional

29 Oct 2025

Juel

The room was spotless, the Staff were exceptional and very helpful. Would recommend

Leisure

10/10

Exceptional

27 Oct 2025

Joshua

Staff was very friendly and room was very clean. The last night there was a strange odor of what smelled to be a moldy towel, we think it had to do with water leakage into the fan into our bathroom from workers on the floors above. The restaurants across from the hotel play music very loud until late at night, but my party and I are very heavy sleepers and once we were asleep we didn’t hear the music anymore. Ultimately that was not a serious issue to complain about to staff or change our minds about the review of the property. Overall it was a great and comfortable stay!

Leisure Family

10/10

Exceptional

27 Oct 2025

Alexander

Had a great stay at Casa Cibeles! The staff were incredibly helpful during my stay, rooms were cleaned quickly, and I appreciated having the ability to laundry facilities during my longer stay.

Yes, you will hear music from the neighboring bar at night, but this wasn’t an issue for me. If it is, the team do supply earplugs. For what you’re getting and the neighborhood, I think this factor weighs pretty lightly for me.

Leisure Self

10/10

Exceptional

27 Oct 2025

Jasmine

Absolutely amazing hotel! Probably my most favorite hotel (in terms of aesthetic, distance to places, calmness) ever! Their staff was friendly; the space was clean; it was close to so many things; overall, 100% recommend!

Leisure Partner

10/10

Exceptional

26 Oct 2025

VO

Check in front desk staff was very nice and helpful. The room was very nice and clean. Location of hotel was great. Only small advice for those light sleeper is that you can hear music noises playing from our room until about 1am due to several near by bar clubs. Other than that, our stay was wonderful and we would stay here again.

Friends_and_family Family

8/10

Excellent

22 Oct 2025

Julio

Clean, A/C , large rooms, front desk personal are very accomodating. Walking distance to restaurants.

Leisure Family

10/10

Exceptional

08 Oct 2025

Jessica

Perfect boutique hotel between Condesa and Roma Norte. My room was clean, cute, and spacious for a studio. And the staff was so helpful and friendly. I would stay here again in a heartbeat.

Leisure Self

10/10

Exceptional

05 Oct 2025

Victor

Perfect location for walking and Ubers, great staff and super clean

Partner

8/10

Excellent

01 Oct 2025

Felipe

Great space and value, but very noisy

10/10

Exceptional

26 Sep 2025

Rahul

Really wonderful staff! They were super accommodating and were the absolutely the Sweetest. Clean large room with modern amenities! Fully recommend

Leisure Partner

10/10

Exceptional

01 Sep 2025

Michelle

Excellent

This is our second stay at Casa Cibeles and it did not disappoint. The staff is simply wonderful and so attentive. The room is extremely clean with all the amenities you need. I felt that this time around the noise from the nightclub next door was not as loud but my husband did need earplugs to sleep. All in all a 10 out of 10. Look forward to many more stays when visiting CDMX.

Partner

10/10

Exceptional

25 Aug 2025

wigberto

The Doorman and the concierge was awesome great communication and great service

Leisure Partner

10/10

Exceptional

23 Aug 2025

Amir

Great place! Honestly, one of the best places I've ever stayed. I enjoyed the staff and all of the resources. A very professional crew. I will stay there next time when I return.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Elsa

Perfect location, the studio was beautiful and very clean, customer service was also excellent. I would recommend and stay here again.

10/10

Exceptional

16 Aug 2025

Ivette

Loved this apt/hotel! Looks new and modern. The property is within walking distance from restaurants, supermarket, pharmacies,.Staff is polite, friendly and very helpful. I would highly recommend this hotel and I will definitely stay at this hotel the next time I visit CDMX.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Jerry

Place was excellent. Would def recommend it to friends and fam!

Leisure Family

10/10

Exceptional

23 Jul 2025

Heather

Absolutely loved our stay here. The front desk people were so lovely and willing to help us with anything we needed. Plus, the actual property was beautiful, clean, and perfectly situated in Roma Norte near lots of great restaurants and shops. They even have complimentary laundry, which I found to be a huge plus!

Leisure Friends

10/10

Exceptional

13 Jul 2025

Chinenye

Loved my stay here! Will definitely be back again!

Leisure Self

10/10

Exceptional

10 Jul 2025

Fraser

a beautiful boutique hotel. will definitely be back. beautiful private rooms. The king suite with the terrace was amazing. Large rooms, super clean, and smells amazing!

Leisure Friends

8/10

Excellent

26 Jun 2025

Jessica

The welcome gift if such a beautiful thoughtful surprise. The place is very clean. We had a wonderful stay. The only thing removing a star was the bad smell that came from the bathroom shower drain. We covered it after showering and it did help, but if not covered the smell is pretty strong and unpleasant.

Leisure Family

10/10

Exceptional

26 Jun 2025

Tasneem

The staff were very friendly and the room was clean and spacious. I really liked the location, which made walks down to Condesa and around Roma Norte super accessible.

Leisure

10/10

Exceptional

22 Jun 2025

Doug

Shiny, gorgeous new bldg.

Leisure Family

10/10

Exceptional

30 May 2025

Doretta

Really good hotel in convenient location. The staff were very helpful, allowing early check-in/late check-out and luggage storage. Thank you!

10/10

Exceptional

28 May 2025

edna

An incredible place, the only thing that for me was not the best, the mattress. El lugar y amenidades increíbles, en lo personal no me gusto el colchón

Business

10/10

Exceptional

28 May 2025

Susana

Everything was great, good location and comfortable place

Business

10/10

Exceptional

26 Apr 2025

Mehran

Great location, amazing staff!

Leisure Family

10/10

Exceptional

24 Apr 2025

John

The staff are very helpful. They made sure we had a driver for our early trip to the airport

Leisure Partner

10/10

Exceptional

22 Apr 2025

Yash

We really enjoyed our stay at Casa Cibeles by Lumina. Our room was spacious & comfortable. The concierge staff was incredibly helpful and prompt in responding anytime we had any questions. We had challenges with our hot water in the shower and the concierge / support was able to resolve in within minutes. Highly recommend this property for anyone visiting Mexico City!

Leisure Partner

10/10

Exceptional

22 Apr 2025

John

We had a lovely stay at Casa Cibeles, it was in a great area, a good grocery market near by. Staff were great attending our needs. Rooms were comfortable and quiet. We are going to stay again there one more night before we go home.

Leisure Partner

6/10

Pleasant

08 Apr 2025

Mallory

Security was not alert. Charged us for towels… just because we used them? Did not clean the second day. Stay somewhere else

Leisure Partner

10/10

Exceptional

04 Apr 2025

Gina

Great for family stay

Excellent 2 bedroom 1 bath hotel room. Very well decorated and cleaned daily. Friendly front desk and security guard at the front door 24 hr. Walking distance to many restaurants and grocery store.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Elsy

buen lugar

el hotel padrisimo muy limpio, es ruidoso pero ofrecen tapones, como sugerencia no hay espejo de cuerpo completo y la luz del baño no es buena

Friends_and_family Friends

10/10

Exceptional

18 Mar 2025

Verified traveler

Great find in Roma Norte!

Casa Cibeles was the perfect place for our seven night stay in Mexico City! Great location, and the 24-hour concierge was friendly and very helpful. Clean, comfortable (but firm) beds, beautiful rooftop view, air conditioned and free laundry! So glad we found this property.

Friends_and_family Family

10/10

Exceptional

03 Mar 2025

Aric

Great spot within walking distance of plenty of restaurants and bars, place is clean and well furnished! No complaints. Staff were lovely.

Leisure Partner

2/10

Poor

17 Feb 2025

Nicholas

No hot water in the building!!! Every day, we had to ask, where is the hot water?

Weird behavior with towels. They kept want to charge us towel replacement if there was dirt on the towels.

So so annoying.

Partner

10/10

Exceptional

17 Feb 2025

Fernando

Highly recommend

Amazing place, perfectly located, staff was top tier

Business

10/10

Exceptional

02 Feb 2025

Magdalena

A great place that can also work well for longer stays, the spacious room has a full kitchen so closer to the apartment than just hotel. Very nicely designed. Clean and brand new.

10/10

Exceptional

17 Jan 2025

Lauren

My friend and I absolutely loved our stay here!! Great neighborhood and safe location. The staff was extremely helpful and helped us book experiences and transportation during our stay. Housekeeping was phenomenal and went above and beyond.
Our only complaint is that we wish there was a full size mirror

2/10

Poor

08 Jan 2025

Marlena

I had a really poor experience staying here. After arriving from a long flight at 9am, I requested an early check in in person at the hotel. I was dismissed by a man at the front desk. No effort was made at all to help accommodate an early check in and I was treated very rudely for asking. Normally, hotels help to accommodate guests as check out time is 11am, so usually a room can be made available by 2pm. No effort was made at all and instead I was treated very poorly. I would not recommend staying here.

8/10

Excellent

04 Jan 2025

Kelley

Great spot but very loud.

Leisure Family

10/10

Exceptional

05 Dec 2024

Jesus

Amazing design and the quality of the service is remarkable.

Business Partner

10/10

Exceptional

19 Nov 2024

Zelly

Right smack in the middle between Condesa and Roma Norte. Amazing location and exceptional place. Spotless clean and staff were very helpful! Thank you for a great experience!

Leisure Partner

10/10

Exceptional

14 Nov 2024

Kyle

Perfect Stay!

Had such a great stay at Casa Cibeles! The room was spotless and very spacious. The front desk team was super helpful, friendly and very responsive with email and WhatsApp communication! The location is very central to so many great bars and restaurants! We will stay here again.

Partner