Name: Hotel MX Condesa
Address: Salamanca Roma Norte, 35, Mexico City, MX

6/10

Pleasant

08 Jul 2026

CAROLINA

Teníamos dos habitaciones, una de ellas estaba terriblemente sucia. No tenía veladores ni un lugar donde poner los celulares por ejemplo.

Family

6/10

Pleasant

08 Jul 2026

emad

I had a terrible experience in room 101. It’s located on the street side, and the entrance is loud and noisy. The bathroom is shared with the shower, which is a major inconvenience. The breakfast was also mediocre.

I requested to be moved to a different room, and they accommodated my request on the second day.

Friends

10/10

Exceptional

04 Jul 2026

Emmanuel

Great location

10/10

Exceptional

16 Jun 2026

Diana

Great location and very private. Perfect for couples. Lots of things to do around. Lots of plants at the hotel which makes it look beautiful. Staff was really nice too.

Partner

2/10

Poor

09 Jun 2026

MARIA

There was no air conditioning, the fan was noisy and doesn’t provide adequate air flow to even feel a little breeze. The water flow in the shower goes from strong to weak and hot to cold the whole time you’re showering without you making any adjustments. The hotel lobby is aesthetically pleasing but acts as an echo so you hear everything happening in the lobby and hallways. They also don’t have quiet time hours, there were guests in the lobby talking and being loud past 2AM. We stayed in this hotel for 8 nights and never got a restful sleep due to a combination of the noise, the hot room and lack of airflow from the fan, and the bed being uncomfortable. The floor is also extremely disgusting as you can tell they don’t mop or even sweep the floor.

Partner

10/10

Exceptional

03 Jun 2026

Adriana

The hotel is cozy and the location was excellent, you are within walking distance of many major staples of the city and plenty of good restaurants, bakeries, and cafes. Also, close to Fuente Cibeles where you’ll be able to take the city tour bus, a 20 minute walk to Chapultepec park with various museums near the park, a 10 minutes walk to zona Rosa, parque México and shopping mall. The staff is absolutely fantastic, everyone was welcoming and extremely courteous. The hotel was clean and the restaurant food is truly authentic and delicious! No need to go out to find breakfast when you’re staying here. I simply can’t say enough good things about this place, but specially their staff.

Self

8/10

Excellent

02 Jun 2026

Cristian

The air conditioning made a lot noise

4/10

Poor

29 May 2026

Nicole

I was looking forward to staying here because of the location and good reviews, but unfortunately, the experience wasn't great and I will not be staying here again. While the staff was mostly kind, big shoutout to Juan who was absolutely lovely and hospitable, our room's A/C was broken. We let the front desk know and they said they would have maintenance check it out and give us a new room if it couldn't be fixed. When we returned later that day, we had to ask again and then they sent someone to check it out and said it's broken and they could give us a portable A/C. We asked about a new room but were told there were no available rooms with A/C. Unfortunately, the portable A/C wasn't much help and the room was uncomfortably warm for our entire stay. We've come to CDMX before and our previous accommodations were much better. Perhaps this hotel is more suitable for younger and more budget-conscious travelers.

Friends

6/10

Pleasant

28 May 2026

Edison

Overall the stay could have been better. It was disappointing that the rooms had no AC, no fridge or microwave. The scent they used to clean the rooms was so extreme that my partner constantly had headaches. Being there for almost two weeks meant having lots of food and we would’ve preferred to keep some food overnight to eat later, but this was almost impossible because the humidity spoiled everything in a few hours. On the positive side, it was a blessing to get free water bottles in daily cleaning. Juan the Bellhop was the best thing about the hotel. Not only was he extremely kind and professional, he went above and beyond to help us with local sites and restaurants to visit. He is extremely knowledgeable about the local area in La Condesa, Mexico City. Even when I got sick with a stomach infection, he knew exactly where to go to get proper medication. He checked up on us daily and was always a delight to talk to. For that reason, instead of giving the hotel a 1 star, his services bring the overall experience to 3 stars.

Partner

4/10

Poor

27 May 2026

Elizabeth

I know what a Wyndham hotels trademark hotel has to offer and they either need to up their game at this hotel or take their name off. The only thing that i can say reminded me of Wyndham is the smell.

Partner

10/10

Exceptional

23 May 2026

Katherine

Nice rooms. Breakfast was great nice choices. Staff was wonderful especially helpful doorman

Self

6/10

Pleasant

19 May 2026

Bryce Joseph

The rooms were stuffy and didn’t have adequate air circulation. The cleanliness (especially the bathrooms) wasn’t great. We had two rooms directly off of the main reception area, and it was incredibly loud throughout the day and well into the night. The included breakfast was below average and had small portions. The beds were not very comfortable. Also keep in mind that the standard rooms do not have A/C or fridges in the rooms. The hotel wifi also barely worked, and when it did, the connection was incredibly slow. Would not recommend.

Friends

6/10

Pleasant

08 May 2026

Vanessa

Breakfast included, very nice staff however no AC in the room and rooms are outdated

Friends

4/10

Poor

06 May 2026

Rocío

Estuvimos tres noches, la habitación le faltó ventilación, sin ventanas al exterior y sin AC el puro ventilador del techo no era suficiente. El piso y los muebles les falta remodelación. El servicio muy bueno.

Family

10/10

Exceptional

04 May 2026

Francisco

Parking

Family

4/10

Poor

28 Apr 2026

Rebecca

Overall the property was fine, but had its issues. The guest room doors open to the lobby and even from the third floor noise from the lobby is very loud in the rooms. There was a ceiling fan, but the room was very humid and warm. The doors to the toilet room and shower were only frosted glass which left very little privacy if there is more than one occupant. We went to the included breakfast, were served a fruit bowl and coffee, but were then ignored to the point where we didn't order food and just left. The best thing about this place is the neighborhood. It was very walkable and seemed very safe. Definitely try the tacos around the corner at Tacos Los Juanes.

Family_with_children

2/10

Poor

21 Apr 2026

Claudia

On the first day we checked in, the electricity went out several times, and the last outage lasted over an hour. The bedroom did not have air conditioning, and we were told we would have to pay extra for it.

The bathroom towels were not replaced during our stay, so we had to reuse them, and the bedroom was not cleaned either. The walls are made of drywall, so you can hear everything. The doors are made of glass, which makes the noise even worse—you can clearly hear people talking in the lobby, even though we were staying on the third floor.

The hotel is very well located, but I would not recommend it. It was so hot that some guests had to leave their doors open to get some air. On the first day we checked in, the electricity went out several times, and the last outage lasted over an hour. The bedroom did not have air conditioning, and we were told we would have to pay extra for it.

The bathroom towels were not replaced during our stay, so we had to reuse them, and the bedroom was not cleaned either. The walls are made of drywall, so you can hear everything. The doors are made of glass, which makes the noise even worse—you can clearly hear people talking in the lobby, even though we were staying on the third floor.

The hotel is very well located, but I would not recommend it. It was so hot that some guests had to leave their doors open to get some air.

Friends

6/10

Pleasant

21 Apr 2026

Antonio

The a/c didn’t work, there was not enough hot water for all the rooms apparently, and the room fans don’t work too great. Other than that, if all you need are a basic clean room in a good location, this place is fine

Friends

10/10

Exceptional

21 Apr 2026

Sara

Hotel was quaint and breakfast was convenient. Our first room faced the restaurant and got loud early in the morning so we switched rooms. The second room faced the courtyard and was also loud early in the morning.

Partner

10/10

Exceptional

17 Apr 2026

Olga

I have say at the hotel 4 times the location is amazing.

Self

10/10

Exceptional

14 Apr 2026

Zamantha

We loved the place and location

Friends

4/10

Poor

06 Apr 2026

SOFIA

Location - 5 stars
Service and staff - 5 stars
Hotel layout - 1 star
The hotel layout is awful, it’s actually an office building converted into a “hotel”. The rooms have no windows, only a small panel next to the front door opens up. The 3rd floor rooms without AC are unbearably hot. There is no noise privacy between floor levels. If anyone is at the beautiful courtyard, you will hear every word they say so bring ear plugs.

8/10

Excellent

26 Mar 2026

Ignacio

El personal fue muy amable. La habitación pequeña, pero no se necesita más cuando uno anda de paseo y solo necesita un lugar para dormir.

10/10

Exceptional

20 Mar 2026

Todd

Lovely hotel. Awesome location with a nice room. Great for my spouse and I. Dog friendly and super noce staff who were all super friendly and accommodating. Highly recommend.

Partner

8/10

Excellent

17 Mar 2026

Colleen

Location, location, location. We found the hotel was within walking distance to lots of restaurants, other neighbourhoods, historical sites and museums. It was also within the area that some of the tours going outside of this area (e.g., hot air balloon & Coyoacan) would pick you up.

It was a comfortable room and the breakfast was good. We couldn't hear noise from the road/city but were glad to have brought earplugs as the sounds of people talking when in the concourse area really could be pretty loud.
All in all, it was good value and we would go back.

Partner

4/10

Poor

16 Mar 2026

Aaditya

The room was extremely hot with very poor air circulation. Even with the a cool outside conditions (60 degrees or less), the room was miserably hot. I would not recommend this stay.

Partner

10/10

Exceptional

13 Mar 2026

Cynthia

Ideal location for sightseeing, 5min walk to Seville Metro. Nice restaurants nearby. Bakery a few steps away. Clean room. Very friendly and helpful staff. Needs more variety for breakfast.

Partner

2/10

Poor

24 Feb 2026

Gustavo

This is a terrible place if you go for business or to relax.
Even though people were really nice and cordial, it was a painful experience.
First, they gave us a wrong room (without AC) upon our arrival at 1am, indicating our room was \"under maintenance\" when it was probably double booked. We were charged anyhow the room with A/C.
Next day, they moved to the correct room.
Nevertheless, this room is next to the street. It was so loud and noisy . The entire Hotel is very loud with traffic noises. (The entire day)
Then, the cherry on the top. This is a pet-friendly hotel.
A couple decided to go partying leaving 2 dogs unattended in the room. It was impossible to sleep until 1am.
Reception staff is very nice and polite but extremely junior. Couldn't handle the situation.
Free coffee and tea is offered but cannot be taken in the restaurant once you finish breakfast. Besides the restaurant there is really little space to hang out in the hotel and the few available are uncomfortable.
\"LA CONDECHI has left the building\"

Family

2/10

Poor

22 Feb 2026

Melissa

Room was on ground, too much mold, most of the hotel was moldy

10/10

Exceptional

18 Feb 2026

Rupom

Pleasant staff and cool setup

8/10

Excellent

18 Feb 2026

Eunhee

Everything is great, the only problem is that you can hear everything.

Leisure Family

4/10

Poor

05 Feb 2026

Antonio

I book a suit, and I know the fair are low, but there is not consistency with the rooms, the guys in front desk he always said they are fully book and they gave me the more awful room close to the restaurant, which the noise starts at 7 in the morning. and the room was pretty tiny while I saw other rooms for the same price better and with even a window. I don't recomment this place at all.

Leisure Friends

8/10

Excellent

02 Feb 2026

Leo

Good stay! The front rooms are noisy because they are close to the busy street. They moved me to a quiet room without any problem. Great people. Nice breakfast restaurant as well!

10/10

Exceptional

27 Jan 2026

ISRAEL

I change the first room because had some discomfort but the second room was way better. The beds are a little uncomfortable,

Business Self

10/10

Exceptional

23 Jan 2026

Karla

Habitación limpia, el hotel está muy bonito y tienen buena atención

Leisure Family

8/10

Excellent

21 Jan 2026

Kaleb

Great location near monuments and public transport.

8/10

Excellent

12 Jan 2026

jose Roberto

We did not have remote controls for the tv and the ac and had to request them at the front desk. Other than that everything was ok

Bed sizes seem to be a bit smaller than the usual

Leisure Partner

10/10

Exceptional

11 Jan 2026

Leilani

The staff was always extremely sweet and helpful. The breakfast was VERY good and the location is excellent. I would stay here again (solo female traveler)

Leisure Self

10/10

Exceptional

05 Jan 2026

Galal

Daniela the receptionist is top tier. Would come back if she's there!

Business_and_leisure Family

10/10

Exceptional

02 Jan 2026

Emiliano

During our stay there was an earthquake and staff was prompt to evacuate all people in the building in a very professional manner

Leisure Friends

8/10

Excellent

24 Dec 2025

KA CHUNG

Very nice location and clean room.

Leisure Family

2/10

Poor

22 Dec 2025

Cristina

Pésimo servicio y atención. El personal del hotel no sabe gestionar las habitaciones. Llegué para mi check-in y me dijeron que mi habitación había sido entregada a otro huésped, entonces me dieron una habitación diferente; al otro día, me ofrecieron la habitación \"más grande\" como compensación por su error, pero al otro día, me pidieron desalojar el cuarto porque esto era una cortesía de una noche únicamente. En esta habitación de lujo no había papel, se fue el agua del baño. Ya para el tercer cambio de habitación, me dijeron que ese cuarto era para otro huésped. Si pueden, huyan de este lugar, aparte que no hay suficiente ventilación, hay mucho ruido y el costo del hospedaje no vale la pena.

Business

8/10

Excellent

21 Dec 2025

Bahman

Great staff, good location

Leisure Self

4/10

Poor

18 Dec 2025

LUIS

Rooms News some Word, very very noise place and hard beds, we tryied to cancel after the First night Word no luck.

Partner

10/10

Exceptional

05 Dec 2025

Monica

Staff was nice, hotel was okay

Business_and_leisure Friends

6/10

Pleasant

01 Dec 2025

Jose

The professionalism and customer service from the staff make the hotel a good place to stay.

Lots of room for improvement about the upkeep of the room.

Leisure Self

8/10

Excellent

01 Dec 2025

Isaac

Staff was world class as is the norm in CDMX. Hotel was nice, room was lacking in upkeep though.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Antonio

Service and rooms

Leisure Self

10/10

Exceptional

21 Nov 2025

Boguslaw

Staff is very friendly and helpful.

Leisure Self

8/10

Excellent

18 Nov 2025

Stephanie

The hotel is cute, good location.
The shower located by the main room door I didn’t like it. The room was very small so if someone is planning on spending time at the room it isnt the best for that then.
The staff were really nice, provided a good service.

Leisure Friends

10/10

Exceptional

01 Nov 2025

Raquel

Perfectly located. Exactly what we needed. A little noisy but if you’re the type that can sleep through it, this place is perfect.

Leisure Partner

2/10

Poor

26 Oct 2025

Deborah

Hideous!! Do not book here ! Toilet clogged upon arriving , sink is leaking flooding the bathroom, only two staff on with a supposedly full house . They must give me a refund this is absurd . Also the room ac isn’t working blowing room temperature air. I demanded a refund and was refused , it’s still the first night of arrival at night of writing this . Absurd mai. Staff is trying everything to help it’s not their fault

Friends

6/10

Pleasant

11 Oct 2025

Pamela

Very beautiful and local. Everything is at a walking distance. There is no parking available from what I am aware of. The price was reasonable for the amenities that it includes. The rooms have no AC only a fan and a openable window. It is normal since there is great climate in Mexico City (depending on the month of your stay). Other than that, it is very clean, the staff was great and the breakfast was good. Montserrat was our go to person. She is very nice and friendly. Thank you Hotel MX Condesa for a great stay!

Leisure Family_with_children

10/10

Exceptional

10 Oct 2025

valeria

Clean room

8/10

Excellent

25 Sep 2025

Jose Alberto

It is a good value for the price. Location is good with a lot of restaurants in walkable distance. The rooms are too small ans lacking basic ammenities like a desk. The rooms are also very noisy most of the day.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Rigoberto

Juan the door guy was very nice and friendly. The girls in front desk were also very helpful. Will stay there again. Perfect location!

Leisure Self

10/10

Exceptional

18 Sep 2025

Oscar

Amazing

This hotel truly made my Mexico City trip amazing, great people, great service, overall a great experience. I will plan another stay here when i come back.

Partner

4/10

Poor

15 Sep 2025

Diana

Clean and comfortable bed, but It does not have parking and elevator. It is quite noisy and the bedroom doesn't have fridge or tea maker.

Leisure Self

2/10

Poor

10 Sep 2025

Elizabeth

Front desk receptionist staff was not friendly. Not welcoming act as if we were bothering with questions.

Other staff were nice. Unfortunately the room is very small not for 3 adults. Do not book if you want some sort of privacy as bathroom is right in front of the beds. You can hear and smell everything. Room was hot and muggy no air conditioning. The ceiling fan did help but not very much. Just a room to sleep in.

Leisure Family

8/10

Excellent

06 Sep 2025

Pedro

We stayed for 4 nights and had a pleasant time. The staff was very helpful and the room was clean. In the morning we would walk 5 minutes to the bakery and get fresh bread and coffee. Around the corner is the metro station which made getting around very easy. My only issues with the hotel are the following: First, the bathroom door which is glass doesn't provide much privacy. Second, even though the aesthetic of the room was nice the floor had vinyl tile which was kind of peeling and the walls had a bit of saltpeter. But since it is an old building you can't really complain. Overall, beautiful hotel, great location, awesome staff. Will return

Leisure Partner

8/10

Excellent

05 Sep 2025

Maria

Nice building and friendly staff. Very convenient to the area. Clean rooms. There is no elevator if needed. However there are also rooms in 1st floor

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Oscar

Thanks to Monse & Daniela for a superb service & attention at all times .

Leisure Family

2/10

Poor

13 Aug 2025

Verified traveler

LO UNICO BUENO FUE EL DESAYUNO

Decepcion total nada como lo publicitan!
Anandonamos las habitaciones desde el 7 de Agosto 2025 con pago hecho hasta el dia 13, lugar muy humedo no hay privacidad en la habitacion poca luz y espacio para la ropa.
Lo unico bueno fue el desayuno incluido del restaurant al fondo.
Muy ruidoso y de muy dificil acceso para tomar el auto por la ciclovia que tiene enfrente.
No lo recomiendo, el personal en particular Michel de actitud arrogante y nada amable.
Los conserjes fueron atentos pero las instalaciones son viejas y en dos ocasiones se descompuso el sanitario, y solo nos dieron la pompa para arreglarlo nosotros.
No reportaron mi salida desde el dia 7 de Agosto 2025 y no contestaron mis mensajes dirigidos a la propiedad.
Un \"FIASCO\"

Friends_and_family Family

8/10

Excellent

13 Aug 2025

LILY

Basic , convenient , walkable , ok perfect and everything

Leisure Friends

2/10

Poor

09 Aug 2025

vicente

Omitiré ser agresivo en la descripción, las fotografías no corresponden a la realidad del hotel. Descuido total de las habitaciones y en envejecimiento de las instalaciones. Las habitaciones no tienen ventilación y el olor a encierro y cigarro es desagradable. Lo único que se puede valorar positivo y adecuado es el trato del chico que te recibe para ayuda con las maletas

6/10

Pleasant

24 Jul 2025

Emmanuel

So Noisy, I barely was able to sleep

Leisure

8/10

Excellent

03 Jul 2025

Jose

It was difficult to get extr

4/10

Poor

09 Jun 2025

Kristian

The rooms are old and the bed is the worse

4/10

Poor

27 May 2025

Leyda

We had arrived early
At around noon and understandably we could not get our room yet. So we waited. We got our room and had no air conditioning and we were given the room
That faces the street. We can hear all
The traffic and noise from the street, we were given an extra fan that didn’t work. When I asked for assistance or move to another room we were told that we couldn’t get accommodated. We then asked for breakfast and they told
Us it was free but they didn’t explain to us that it was served in one of the rooms
Upstairs and we went to a restaurant that is in the property and was asked to pay.
There’s was not enough communication and I felt that was left

10/10

Exceptional

23 May 2025

James

Great and friendly staff!! Good location!!

Leisure

4/10

Poor

06 May 2025

Karin

There's no air conditioning nor ceiling fans so ventilation is limited to small window.

Open courtyard that all the rooms face so anyone talking will wake you up, which happened to me several times.

Construction work was happening while I was there so noise from that all throughout the day.

10/10

Exceptional

18 Apr 2025

Mario

Everything was great!

Leisure Partner

8/10

Excellent

16 Apr 2025

JUDITH

An OK place

8/10

Excellent

14 Apr 2025

Fania

Me encanto el area del hotel, me senti segura de caminar por el area, algo que no me gusto fue que el dia que llegue no me pude bañar porque la colonia no tenia agua potable, fue algo disgustante no poder tener axceso a usar el baño.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Ma Rosalina

Everything was good except no ac room was too hot.

10/10

Exceptional

06 Apr 2025

Edén Oswaldo

Pretty good location, good breakfast and it’s a nice place to stay. Everything is super walkable and the staff is great

Business Friends

6/10

Pleasant

01 Apr 2025

Diego

great location. friendly staff. good price.
good bed, good shower.

room didn't have AC.
room didn't have windows
room was next to reception, it was noisy until late at night and very early in the morning

8/10

Excellent

12 Mar 2025

Michelle

The building is very unique in that the inside lobby is really a courtyard. The rooms were very clean and the staff friendly. My only “negative” is that very few rooms have air conditioning. The rooms without do not have a window to open to let in cool air so sleeping was probabilistic

Leisure Friends

8/10

Excellent

11 Mar 2025

ALAN JOSE

Buena opción

Muy buena opción. Camas y almohadas podrían ser un poco más cómodas pero en general muy bien.

Business

2/10

Poor

26 Feb 2025

Abby

DON'T STAY HERE!!!
We had a terrible experience at Hotel MX Condesa and feel compelled to share our experience. Based on the positive reviews, I expected a comfortable and welcoming stay, but it was anything but that.
*front desk staff was consistently rude and agitated
*Our bathroom was completely unusable—the tub and sink were backed up, and the toilet was clogged.
*getting toilet paper was only done once we took the empty roll to front desk
*bath towels had a bad odor
*When we brought these issues to the staff’s attention, there was zero empathy.
This was one of the worst hotel experiences I’ve had, and I wouldn’t recommend staying here. A refund would be the least they could do to make up for such a disappointing experience.

If you’re considering this hotel based on good reviews, BEWARE—our experience was the complete opposite. Hopefully, management takes action to improve.

Business_and_leisure Family

6/10

Pleasant

19 Feb 2025

Rocio

Staff was friendly; however, our rooms was the 3rd floor without an elevator that was not mentioned on the website. Our elderly aunt struggled to walk up the 3 flights of stairs.

8/10

Excellent

14 Feb 2025

Eduardo

We loved the property's style. The location very convenient. The staff friendly and helpful.
The rooms need some renovation. Some of the furniture it's old and falling apart.
The breakfast need a big improvement. Cold bread, no toaster. Juice it's watered down. Fruit old. Eggs dry and old. Beans served cold.

Leisure Partner

8/10

Excellent

06 Feb 2025

MARIANA

This Hotel was in a great area, a lot of restaurants and shops. The staff was extremely kind. The only thing I did not enjoy was the breakfast, it was too cold and they served very small portions, no variety.

Business_and_leisure Partner

4/10

Poor

11 Jan 2025

Claudia de Dios

The property was not clean, the sheets were stained. The first time we took a shower the drain of the shower wasn’t working properly. Is an ok hotel for backpack travelers.

Leisure Family

8/10

Excellent

28 Dec 2024

José

Clean

8/10

Excellent

27 Dec 2024

Ramón

Lo único que le falta es un elevador para poder subir al segundo nivel con carriolas o sillas de ruedas.

8/10

Excellent

30 Nov 2024

Dania

Everything about the hotel and the staff was excellent. The only thing they have to fix is the restaurant that plays loud music even when they don't have any people there. You cannot rest when they playing loud music.

Leisure Family

10/10

Exceptional

21 Nov 2024

Jose Ramon

The first two nights were a little rough to sleep. They room didn’t have a/c nor windows that could be open. They don’t have any additional floor fans to borrow. The last nigh was so much better due to the fact that it rained which made the weather temps dropped. It was a nice room and the staff was great. I would stay here again, but only because f there is ac in the room.

Business_and_leisure Partner

10/10

Exceptional

12 Nov 2024

Hector

Great Staff!

Leisure Partner

6/10

Pleasant

30 Oct 2024

Oscar

The bed was not comfortable, it was very stiff. The was no wash towels to bath with. Also, I may have missed it but the room did not have air conditioning. It had a loud fan that hardly blew any air.

Partner

2/10

Poor

26 Oct 2024

Manuel

Buen servicio pero malas habitaciones

El cuarto huele a humedad, cuando llegue me dieron un cuarto que da a la calle y el ruido no deja dormir. Muy amablemente me cambiaron a otro cuarto pero el cuarto olía muy mal, creo q era humedad.

Business

6/10

Pleasant

24 Oct 2024

Jose

Great location in the center of the City. Rooms are hot! No AC, only a ceiling fan.
Tried to use the fitness room, but all equipment was out of service.

Leisure Partner

10/10

Exceptional

12 Oct 2024

Pilar

Me encantó este hotel la recepción, el staff, la comida , la ubicación todo es súper cómodo en este hotel. Puedes caminar libremente está cerca de todo, en una zona hermosa.

Leisure Partner

2/10

Poor

23 Sep 2024

Andrea

Sheets, floors, and TOILETS were very dirty in our freshly assigned rooms. Really gave me and my family (5 rooms reserved total) the ick. Even their lobby bathroom was a disgusting mess throughout the entire days. Cleanliness is certainly not a focus. I didn't eat their complimentary food because if they don't prioritize a clean space, I cannot trust their food preparation.

Leisure Family

4/10

Poor

23 Sep 2024

Andrea

My family booked a total of 5 rooms here and all were lacking in cleanliness. Upon entering our rooms for the first time the toilets were DIRTY, the sheets full of hair, and the floors with lots of gunk. I really do not think these things were cleaned. All of our 5 rooms and 11 guests were disappointed and grossed out.

Leisure Family

10/10

Exceptional

21 Sep 2024

Andres

The hotel was in a very nice area and was close to many attractions. 10/10

4/10

Poor

19 Sep 2024

Evelyn

Stains on sheets

8/10

Excellent

15 Sep 2024

Vanessa Lee

This area was perfect for me and a friend during our first trip to CDMX. The hotel is so pretty and matches the Roma Norte area. The room itself was small but perfect for two people. No AC but it did have a fan and windows that open. I brought a white noise machine to drown out the noise from other guests and the street. The breakfast was delicious and free so you can’t beat that. I would definitely stay here again.

Leisure Friends

10/10

Exceptional

14 Sep 2024

Harry

The vibe and decor was just captivating. The staff were super friendly. The only knock I have is some signs of mold in the shower and the shower door did not close completely. The room was sparse but comfortable and had everything I needed. Note: No A/C but it does have a fan which was fine. I would leave a window open during the day for ventilation. The included breakfast was great.

Leisure Friends

10/10

Exceptional

22 Aug 2024

Savannah

Great staff! They were super helpful always! The room was comfortable, could be a bit hot towards the end of the day, only had a fan to cool off. I would just open the door for a few minutes and it was fine.

Leisure Self