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The Ritz Carlton Mexico City

Mexico City · Mexico

Avenida Paseo De La Reforma 509 CuauhtemocView location

9.4/10Excellent292 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Amenities9.6/109.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Ritz Carlton Mexico City

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

At The Ritz-Carlton, Mexico City, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.

Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access is available to keep you connected.

Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Distances are displayed to the nearest 0.

Read more about this hotelShow less

Located in Mexico City (Reforma), The Ritz-Carlton, Mexico City is a 3-minute walk from Paseo de la Reforma and 12 minutes by foot from Angel of Independence Monument. This family-friendly hotel is 2 mi (3.3 km) from Auditorio Nacional and 3.3 mi (5.3 km) from World Trade Center Mexico City.

Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access is available to keep you connected.

Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

LGBTQIA+ friendly Professional property host/manager Minimum age for COVID-19 test requirement: 2 Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
    • Valet parking fee: MXN 200 per night
    • Pet fee: MXN 3502 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Torre Mayor 0.1 km / 0.1 mi
Paseo de la Reforma 0.2 km / 0.1 mi
Chapultepec Park 0.3 km / 0.2 mi
Diana the Huntress Fountain 0.6 km / 0.3 mi
Monumento a los Ninos Heroes 0.9 km / 0.5 mi
Angel of Independence Monument 1 km / 0.6 mi
Avenida Presidente Masaryk 1.2 km / 0.7 mi
Spain Park 1.2 km / 0.8 mi
National Museum of Anthropology 1.3 km / 0.8 mi
Cibeles Fountain 1.4 km / 0.9 mi
Parque Zoologico de Chapultepec 1.5 km / 0.9 mi
Mexico Park 1.6 km / 1 mi
Chapultepec Castle 1.7 km / 1 mi
Avenida Insurgentes 1.7 km / 1.1 mi
Reforma 222 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 153
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Currency exchange facilities
  • Lift access
  • Garden
Show 11 more facilities & services
  • Terrace
  • Concierge
  • Bar
  • Restaurant
  • Banquet hall
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE TWO QUEEN BEDSJUNIOR SUITE • TWO QUEEN BEDSJSU.2Q

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX-1

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CITY VIEWAPARTMENT • CITY VIEWAPT.CV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    APARTMENT CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PARK VIEWRoom • PARK VIEWROO.PV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE PARK VIEWJUNIOR SUITE • PARK VIEWJSU.PV-2

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 48 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable12 photos

    The Ritz Carlton Mexico City

    DOUBLE DELUXE CITY VIEW

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Bathroom
    • Shower

    Facilities with extra charge

    • Safe
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Housekeeping
    • Soundproof room
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PARK VIEWAPARTMENT • PARK VIEWAPT.PV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    APARTMENT PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE CITY VIEWQUADRUPLE • DELUXE CITY VIEWQUA.CV-DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    QUADRUPLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH VIEWSAPARTMENT • ONE BEDROOM WITH VIEWSAPT.B1-WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    APARTMENT ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH VIEWSSINGLE • DELUXE WITH VIEWSSGL.DX-WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARK VIEWDOUBLE • PARK VIEW • 1 BedroomDBL.PV-1
    DOUBLE PARK VIEWPhoto unavailable1 photo

    The Ritz Carlton Mexico City

    DOUBLE PARK VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACEJSU.TR

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARK VIEWDOUBLE • PARK VIEWDBL.PV-2

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 38 m²DBL.DX-1
    DOUBLE DELUXEPhoto unavailable8 photos

    The Ritz Carlton Mexico City

    DOUBLE DELUXE

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer
    • Housekeeping
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE PARK VIEWQUADRUPLE • DELUXE PARK VIEWQUA.DX-PV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    QUADRUPLE DELUXE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PARK VIEWDOUBLE • DELUXE PARK VIEW • 1 Bedroom • 41 m²DBL.DX-PV
    DOUBLE DELUXE PARK VIEWPhoto unavailable17 photos

    The Ritz Carlton Mexico City

    DOUBLE DELUXE PARK VIEW

    Room photos

    17 photos

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PV

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Individually adjustable air conditioning
    • Housekeeping
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Safe
    • Soundproof room
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRANDDOUBLE • GRANDDBL.GD

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED TWO BEDROOMSDOUBLE • KING BED TWO BEDROOMS • 2 BedroomsDBL.B2-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    DOUBLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B2-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV-1

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GRAND WITH VIEWSAPARTMENT • GRAND WITH VIEWSAPT.GD-WV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    APARTMENT GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE CITY VIEWSINGLE • DELUXE CITY VIEWSGL.CV-DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SINGLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory DELUXE CITY VIEWBed in dormitory • DELUXE CITY VIEWBED.CV-DX

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Bed in dormitory DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH TERRACERoom • DELUXE WITH TERRACEROO.DX-TR

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    Room DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARK VIEWSUITE • PARK VIEWSUI.PV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURY • 1 Bedroom • 131 m²SUI.LX
    SUITE LUXURYPhoto unavailable7 photos

    The Ritz Carlton Mexico City

    SUITE LUXURY

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    131 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB KING BEDSUITE • CLUB KING BEDSUI.CB-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESS CITY VIEWSUITE • BUSINESS CITY VIEWSUI.BS-CV

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE BUSINESS CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    The Ritz Carlton Mexico City

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Ritz Carlton Mexico City

9.4
Excellent
292 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
18 Jun 2026
Jose
Great service and awesome rooms
.
Partner
10/10
Exceptional
05 Apr 2026
Chase
The staff went above and beyond to help me celebrate my 40th birthday. From every touchpoint there was care and attention provided by every member of the staff that I had the pleasure to speak with.

They made reservations oh my behalf, set up a private pickup/dropoff for a balloon ride over the pyramids and left little special touches each day during my stay to let me know how much they cared.
Self
8/10
Excellent
16 Jan 2026
Jamie
The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
10/10
Exceptional
16 Dec 2025
Atalo
Very good and the view it is fenomenal
Leisure Partner
4/10
Poor
13 Dec 2025
Luis
This Ritz Hotel have not the level for one ritz around the world. Very poor the rooms ( closets… Spaces … etc ).
Business Self
10/10
Exceptional
03 Nov 2025
rodrigo
excelent
Partner
10/10
Exceptional
19 Oct 2025
Timothy
Wonderful stay!
Leisure Family
10/10
Exceptional
12 Oct 2025
Sheila
The Best Ritz Carlton I have ever stayed in!
10/10
Exceptional
17 Sep 2025
Greggory
Gh
Business_and_leisure Partner
10/10
Exceptional
08 Sep 2025
Nina
Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Oxana
Simply excellent and what’s expected. One of the best hotels in Mexico City with the best unobstructed view.

From the moment I arrived, this property exceeded every expectation. The panoramic views of the city are absolutely breathtaking and truly unmatched - you feel like you’re on top of the world. The sauna and the steamroom were a perfect retreat after exploring the bustling city, offering a serene space to unwind and recharge.

The coffee service was exceptional - rich, perfectly brewed, and served with the attention to detail you’d expect from The Ritz. The tequila tasting was an absolute highlight of my stay. The selection was curated beautifully, and the experience was both educational and thoroughly enjoyable. It’s clear they take pride in showcasing Mexico’s finest spirits.

Every amenity was thoughtfully designed and impeccably maintained. The staff’s attention to detail was remarkable, and their genuine hospitality made the entire experience feel effortless and luxurious. I got a private room for my work meeting and it was perfectly private.

This is hospitality at its finest - sophisticated yet warm, grand yet personal. If you’re looking for an unforgettable stay in Mexico City with world-class service, stunning views, and exceptional amenities, look no further. This hotel sets the gold standard for luxury hospitality in the city. I can’t wait to return.
Partner
10/10
Exceptional
25 Aug 2025
William
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Partner
10/10
Exceptional
11 Aug 2025
Alejandra
Very nice place
10/10
Exceptional
03 Aug 2025
Pedro Wilfedo
It was a great experience to be at Ritz-Carlton-Mexico, Good restaurant with a nice view of the city, great bar with good service. Excellent bed.
We were impressed with the services all around. Definitely, we will go back.
Thank you to the personal at the hotel.
Leisure Partner
10/10
Exceptional
30 Jul 2025
Jose
Staff are excellent. Excellent location with plenty of options within walking distance.
10/10
Exceptional
28 Jul 2025
Verified traveler
Probably one of our favorite hotels ever. Just incredible.
Friends_and_family Family
10/10
Exceptional
11 Jul 2025
Darrah
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Leisure Family
10/10
Exceptional
08 Jul 2025
Verified traveler

Ritz is great

Great
Partner
10/10
Exceptional
05 Jul 2025
Verified traveler
W head an excellent stay. All the staffs room service, recepción and concierge were wonderful. Special shoutout to the concierge team Gabriel and Alyssa who had excellent recommendations as well as helped us every day with even reservations at restaurants!!!
Friends_and_family Family
10/10
Exceptional
23 Jun 2025
Jelian
Thanks for making my stay so wonderful, will definitely come back.
10/10
Exceptional
16 Jun 2025
Nury
Beautiful hotel
Partner
10/10
Exceptional
09 Jun 2025
Deann
Beautiful hotel with very attentive staff!
10/10
Exceptional
08 Jun 2025
Jenny
Lovely location and superb service!
Leisure
10/10
Exceptional
01 Jun 2025
Ali
Location , personal
Leisure Family
10/10
Exceptional
28 May 2025
kamran
It was nice
10/10
Exceptional
28 Apr 2025
Chi Ngai
Excellent city view
Leisure Family
10/10
Exceptional
26 Apr 2025
CARLOS E

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
Business
10/10
Exceptional
24 Apr 2025
Verified traveler
Fantastic facilities and service!
Friends_and_family Family
10/10
Exceptional
15 Apr 2025
Eli
Needs more dinning options.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Minita
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Leisure Family
10/10
Exceptional
04 Apr 2025
Sanjeev
Beautiful view of the Chepultepec Park from the room and the bar.
Family
10/10
Exceptional
23 Mar 2025
Devang Mahesh
Excellent experience, great view!
10/10
Exceptional
12 Mar 2025
Erik
It was awesome
Leisure Partner
10/10
Exceptional
08 Feb 2025
Nariman
Modern, clean and friendly.
Leisure Family
10/10
Exceptional
13 Jan 2025
Jaime
The staff spoiled me the entire week. Fantastic experience.
Leisure Family
10/10
Exceptional
07 Jan 2025
Kylie
Fantastic Hotel, super friendly staff, amenities were amazing
Self
10/10
Exceptional
06 Jan 2025
Farhad
Everything about this Hotel is great. However, the New Year's Eve party was NOT what we expected.
the restaurant was cold so people started asking about blankets. Too much food with an uncooked stake which we returned. the atmosphere was not for celebration, just another dining day. We spent $700 for 2ppl and came out very disappointed.
6/10
Pleasant
02 Jan 2025
Oscar

For a Ritz I was expecting better

Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.
Friends_and_family Family
6/10
Pleasant
28 Dec 2024
Francisco
Property is nice in a very well and protected area
Business_and_leisure Family
10/10
Exceptional
01 Dec 2024
Ken
Wonderful experience
10/10
Exceptional
25 Nov 2024
Mona
The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only \"complaint\" was the design of the rooms in that the lighting wasn't bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.
Leisure Family
10/10
Exceptional
01 Nov 2024
Gislena Aixa
great!
Business Family
6/10
Pleasant
23 Sep 2024
Regina
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento.
Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera.
Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
Leisure Family
10/10
Exceptional
30 Aug 2024
Neil
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
Leisure Partner
10/10
Exceptional
26 Aug 2024
William
This property is amazing! The views were stunning and the service is first class.
Leisure Partner
10/10
Exceptional
04 Aug 2024
Jose
Excellent service
Leisure Family
10/10
Exceptional
30 Jul 2024
MariaElizabeth Aguiar
Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
Leisure
10/10
Exceptional
24 Jul 2024
Manuel
Great experience!! I would come back every single time! One of the best locations in the city.
Leisure Family
10/10
Exceptional
18 Jul 2024
Showvanik
Great hotel
Partner
10/10
Exceptional
14 Jul 2024
Rolando
Great time
Leisure Partner
10/10
Exceptional
11 Jul 2024
Rajarshi
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Leisure Family
8/10
Excellent
06 Jul 2024
Claudette
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
Business_and_leisure Self
10/10
Exceptional
23 Jun 2024
DAVID ALFREDO AFANADOR
Great location! Staff is very attentive!
Leisure Friends
10/10
Exceptional
13 Jun 2024
Feras
Just top!
10/10
Exceptional
09 Jun 2024
Zara
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
Leisure Family
10/10
Exceptional
01 Jun 2024
Tatiana
Amazing device beutiful hotel
Leisure Family
10/10
Exceptional
17 May 2024
Paul Edwards
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for.

Muchas gracias por todos!
Leisure Partner
10/10
Exceptional
10 May 2024
Thomas James
Very nice hotel, great rooms, excellent service, and good restaurants.
Business Self
10/10
Exceptional
07 May 2024
Estefany
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
Leisure Self
10/10
Exceptional
01 May 2024
Thomas j
We had a great experience at the Ritz.
Leisure Family
10/10
Exceptional
19 Apr 2024
Luis
Amazing property and location. Great views everywhere.
Business Partner
10/10
Exceptional
02 Apr 2024
Ali
Amazing property
10/10
Exceptional
24 Mar 2024
helen
Safe, clear, very friendly staf, good breakfast.
Leisure Family
10/10
Exceptional
12 Feb 2024
Rafael
Love the hotel
Leisure Family
10/10
Exceptional
22 Dec 2023
Sheena
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
Friends_and_family Friends
2/10
Poor
14 Dec 2023
Alberto
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
Leisure Partner
6/10
Pleasant
06 Dec 2023
Arnaldo
Is nice but not convinient
Too many elevators to get to your room
It is confusing
Business Partner
10/10
Exceptional
21 Nov 2023
ted

View!

The perfect hotel! So beautiful! I was blown away by our room. Spectacular views!
Ridiculous. I can’t wait to return
Partner
10/10
Exceptional
19 Nov 2023
Jeffrey
t
Leisure Family
6/10
Pleasant
18 Nov 2023
Maria Elena
Appreciated the effort but needs to up its game and try harder. Lots of details that leave me wondering...
10/10
Exceptional
03 Nov 2023
Raffy
Outstanding service. Friendly team members. Clean. Best experience for our 10 year anniversary. Beautiful decor and hotel.
10/10
Exceptional
09 Oct 2023
Diego
Espectacular el lugar, el servicio, los cuartos (o al menos el mío!) y la vista. Mi único comentario sería el precio, pues está por encima (casi 200 usd) que el Four Seasons y el St Regis (400 usd de diferencia).

Leisure Partner
10/10
Exceptional
08 Oct 2023
vanessa
Loved the hotel
Leisure Family
10/10
Exceptional
14 Aug 2023
Adrian
Amazing staff, super friendly
10/10
Exceptional
05 Aug 2023
DONALD E
The accessibility control into the building is unique and quite an innovation simply classic.
Leisure Partner
10/10
Exceptional
21 Jul 2023
Megan

Great Stay!

The Ritz-Carlton is an amazing hotel with amazing staff. Everyone was so friendly and kind. Very genuine. I was amazed! Spa was amazing, Restaurant and Bar-amazing. Of course, it is very expensive. But, it was worth every penny! I felt very safe, as well.
Friends_and_family Friends
6/10
Pleasant
05 Jul 2023
Edgaras
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
Business_and_leisure Family
10/10
Exceptional
24 Jun 2023
ALI
Great service
Leisure Partner
8/10
Excellent
20 Jun 2023
Monti
Great property that is central but less walkable. Surrounding neighborhood is more business than pleasure.
Leisure Family
6/10
Pleasant
16 Feb 2023
Lydia
We were pretty disappointed in the cleanliness of our room. It was not properly cleaned when we checked in and we had to ask for housekeeping to come to clean our room a few days into to our stay.

On-site amenities were great and room service was fantastic. Best in room dining we have had, ever. We were impressed that they gave us a time that it would arrive (in less than 30 minutes) and was impeccably presented.

Staff was super friendly and attentive but would recommend stepping up the housekeeping services to match the rest of the top tier service.
Leisure Partner
10/10
Exceptional
29 Jan 2023
Bikramjeet
Excellent property.
Leisure Friends
10/10
Exceptional
23 Jan 2023
Julie
Exceptional staff
Business_and_leisure Friends
10/10
Exceptional
27 Dec 2022
Philip
Beautiful view
Leisure Family
10/10
Exceptional
23 Nov 2022
paul anthony
Great staff very high tech close to Chapultepec Park for walks, unbeatable view of city
Business_and_leisure Family
10/10
Exceptional
11 Sep 2022
Jonathan
Perfect hotel and location!
Leisure Family
10/10
Exceptional
05 Sep 2022
Tiffany
I cannot say enough about how much we enjoyed our stay at this property. We were there for a girls getaway to celebrate multiple birthdays and the team did not disappoint. Our early check in experience was seamless- we didn't expect this but we were so happy that a room was available. The room amenities, furnishings and view were spectacular. The team was incredibly attentive, consistent and service oriented. We deeply enjoyed the Club Level - the service from the entire team was consistent. The food rivaled any amazing restaurant in the city. It was difficult to lure my friends out of the club level room to go sightseeing to be honest. We look forward to a future visit.
Leisure Friends
10/10
Exceptional
16 Jun 2022
JOSE LUIS GUILLERMO
Great
Leisure Partner
2/10
Poor
14 Jun 2022
Jamie

Hide your belongings

They will steal your things! Please be careful and make sure any valuables are always in safe.
Friends_and_family Friends
10/10
Exceptional
30 May 2022
Omar
Excellent
Business Self
10/10
Exceptional
01 May 2022
Livia
great views!
Leisure Partner
10/10
Exceptional
29 Mar 2022
Joanna
The Ritz Mexico City was everything you could want and expect from the brand itself. Highly satisfied with the level of customer service, how clean and new everything was. The view was absolutely breathtaking. I couldn’t get over the balcony and took advantage of it every opportunity I had.

The only negative part about the stay was the lighting in the bathroom but I overlooked it given everything else.
Leisure Friends
10/10
Exceptional
15 Mar 2022
Alain
Amazing stay. Ritz never disappoints
Leisure Partner
10/10
Exceptional
15 Mar 2022
Anthony
Everything was amazing!
Business_and_leisure Friends
10/10
Exceptional
06 Mar 2022
Christopher
Excelllent property would return and stay here again
Leisure Partner
10/10
Exceptional
04 Mar 2022
Adam

The highlight of my CDMX trip!

Lovely staff and beautiful hotel. The layout of the hotel is a little confusing but it’s minor. The room service was fantastic and the service was everything I would expect from a Ritz-Carlton. My phone was stolen and they provided
Partner
10/10
Exceptional
27 Feb 2022
Jabriel Selece
Excellent, beautiful, and divine.
Leisure Self
10/10
Exceptional
31 Jan 2022
GENARO
Beautiful design and amazing customer service, did I mentioned the view?

#artegennaro
Partner
10/10
Exceptional
22 Jan 2022
michael scott
It is a beautiful hotel in a great location with great people and excellent service.
Leisure Partner
10/10
Exceptional
19 Jan 2022
Chi
Beautiful view and great service. Everyone was helpful and friendly.
Leisure Family
6/10
Pleasant
31 Dec 2021
Zhijian
New hotel, many small issues, staffs not well trained, did not live up to Ritz’s reputation.
Leisure Family

Location & surroundings

The Ritz Carlton Mexico City
Avenida Paseo De La Reforma 509 Cuauhtemoc, Mexico City, Mexico

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The Ritz Carlton Mexico City

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