Suites Lerma

10/10

Exceptional

09 Jun 2026

Deivis

The property was exceptionally clean, and the rooms were well-maintained throughout our stay. The staff was welcoming and attentive, making check-in and check-out smooth. Laundry services were convenient, and the air conditioning worked perfectly, keeping the room comfortable. The only downside was that Wi-Fi could be faster, but overall it was a great experience.

Friends

4/10

Poor

27 May 2026

Remy

.

Self

10/10

Exceptional

18 May 2026

Ayad

I wasn’t expecting much, just needed a room for few hours before flight. Value for money is quite high, excellent service. Received my room earlier by 2pm, appreciate the help of the staff.

Self

10/10

Exceptional

14 May 2026

Isabella

Me gustó que hacían bien la limpieza todo bien para mí

2/10

Poor

26 Apr 2026

Mauricio

La ubicación estaba bien y el precio económico pero no por eso esperaba un lugar tan malo. El cuarto estaba espantoso, las paredes manchadas, las sábanas rotas, sucias de todo tipo de machas. Había pelos en todas partes. Las toallas estaban viejas. El cuarto estaba muy pequeño, no cabía mi maleta. poca luz en el cuarto. La caja fuerte no servía. Viejos los muebles. La cama incómoda y las almohadas viejas. Mala experiencia la verdad.

Self

10/10

Exceptional

21 Apr 2026

Albert

Rooms are clean, but they’re small and you can hear anything happening in the hallway.

Self

10/10

Exceptional

27 Feb 2026

John

The room was super clean and for a great price and centrally located.

Partner

8/10

Excellent

30 Jan 2026

Isidro

The sheets, blanket, and towels have stains and look very old. The coffee maker was not working.

Self

8/10

Excellent

11 Jan 2026

Isidro

Staff was very friendly. The place is nice and clean. It would be great if they got new towels and linen as the ones they have are worn out and stained. They should also offer coffee quits every day, as other hotels, not only the first day one stays with them.

Self

6/10

Pleasant

03 Jan 2026

Yahara

It was walking
Distance to a

6/10

Pleasant

20 Nov 2025

Uriel Joab Gómez

Humedad al mil

Leisure Friends

6/10

Pleasant

12 Nov 2025

joe

no wash clothes available, bad room odor, air condition unit was very dirty and counter personnel seldom at counter.

Leisure Self

8/10

Excellent

09 Nov 2025

Yelian

El lugar está en un punto muy conveniente. La cama estaba cómoda aunque las sábanas estaban por lo general manchadas. El aire funcionaba bien y el staff era amigable. No había servicio de lavado de ropa.

10/10

Exceptional

29 Oct 2025

Stephen

The people are wonderful. The rooms are large and bright. For the money, it's a great deal.

Leisure Partner

6/10

Pleasant

16 Oct 2025

FIDEL

Casi Casi todo Bien , muy bueno pero Solo si deja mucho Que desear que el Baño el Lavamanos No Sale Agua CALIENTE y solo sale muy fria 😪😪La Regadera con muy poca agua y Presion muy incomodo😪😪🙄🙄 Realmente no es muy agradable 😑😑❌❌❌ ahi si Tienen que mejorar eso ⭐️⭐️⭐️ de lo demas todo bien.

Business_and_leisure Partner

8/10

Excellent

01 Oct 2025

Yessica

Good location, easy check-in, well-maintained and comfortable facilities

Leisure Self

10/10

Exceptional

15 Sep 2025

Haydee

It's a little small, but very good. We have all the commodities in very well distributed room, and the people that work there are very kind.

Business_and_leisure Family_with_children

8/10

Excellent

03 Sep 2025

Angel

Excellent location

Leisure Family

2/10

Poor

21 Jul 2025

JOHN ANTHONY

.

Leisure Self

2/10

Poor

13 Mar 2025

Maria

The area is great

Leisure Partner

2/10

Poor

13 Mar 2025

Maria

The installation of the place isn’t great

6/10

Pleasant

02 Dec 2024

Mohammad

Average

8/10

Excellent

12 Nov 2024

Alex

Good

2/10

Poor

09 Nov 2024

Alexander

Our room had stains on the walls, sheets, A/C unit, and headboard. There was also one particular staff member that sleeps in the lobby who was pretty rude to our party. When we asked to have the room changed because of the cleanliness, we were told none were available and we were welcome to leave and get a refund. Come to find out there were 2 empty rooms in better condition that we were not offered.

Leisure Family

10/10

Exceptional

24 Oct 2024

Everardo

Muy cobeniente y sercano al parque de chapultepec y al angel

Leisure Self

8/10

Excellent

20 Oct 2024

Jose

Great place to stay, near everything you need, really safe. Great staff

Leisure Friends

10/10

Exceptional

11 Oct 2024

Maria Guadalupe

Me pareció muy bien y limpio lo recomiendo

4/10

Poor

24 Sep 2024

Diego

Very noisy in the night by the restaurants and cars passing by. The bathroom was full of mold and dirty in areas like behind the door all dirt was accumulated. The elevator doesn't work. The staff not friendly at all. Good location though.

Partner

8/10

Excellent

24 Jul 2024

Wen Heng

Sometime the room service staff forget change the towel in the bathroom.

2/10

Poor

11 Jul 2024

Samer

Rude staff
Rooms are not clean
Corridors are dirty

Business_and_leisure Partner

2/10

Poor

11 Jul 2024

Samer

Rude staff

Business_and_leisure Partner

2/10

Poor

11 Jul 2024

Samer

- Rude staff
- My room lock didn't work, couldn't close door
- they charge 6 USD for keeping luggage

Business_and_leisure Self

6/10

Pleasant

02 Jul 2024

Adrian

Roach was on curtain to patio, drain in shower was very slow and towel bar fell. Ac was very cold and comfortable. Sheets and bed kept tidy. Restroom very clean and was pretty.

Leisure Friends

10/10

Exceptional

21 Jun 2024

Pilar

Great location at that price

Friends_and_family Family

6/10

Pleasant

07 Feb 2024

Fernando i

Dirty to small high price for

Self

10/10

Exceptional

07 Dec 2023

Juan

Very convenient location. Walkable to a big variety of restaurants and sightseeing like Angel de Independencia, Diana Cazadora, Paseo de Reforma, MetroBus stop. Safe area and easy to locate. Friendly staff, clean place. The only thing is a lot of noise on the ground floor suites. But if that doesn’t bother you is a very good place to stay in. Also very affordable.

Leisure Friends

8/10

Excellent

13 Aug 2023

Juan

Muy Buena

La estadia en este Hotel fue muy buena, la atencion excelente muy limpia y ordenada.

Friends_and_family Family

8/10

Excellent

26 Jun 2023

Juan Carlos

Esta bien ubicada

Leisure Self

10/10

Exceptional

24 May 2023

Mike

Great property... Loved that I was close to all the action, however, the hotel was tucked away. It was like staying at a boutique hotel without all the frills.

Leisure Self

6/10

Pleasant

02 Jan 2023

Jimmy

Needs remodeling

The location is great, just needs to be updated, there are no windows, AC works which was much needed, price was good for the area, you get what you paid for.

Partner

8/10

Excellent

12 Sep 2022

Jose

The rooms are small but very clean and nice appearance. Price is great if looking to would definitely return.

Self

8/10

Excellent

07 Jul 2022

IKER

Very affordable considering the neighborhood, just one block away from Reforma avenue. Rooms are tiny. Recomended if you are in budget or looking for a short stay.

Business Self

8/10

Excellent

04 Jun 2022

Liliana

Convenient location

Not so comfy beds but serves its purpose

Friends_and_family Friends

6/10

Pleasant

24 May 2022

Emmanuel

The staff is very kind, the location is incredible, but the bad is that all the towels, sheets, pillows and furniture are already quite worn and dirty.

Leisure Partner

10/10

Exceptional

18 Jan 2022

Kevin

Some items at the time of my visit to this hotel did not work, i.e. the safe, the coffeemaker machine; yet, the assigned property managers were quick in resolving these problems, i.e. by replacing the coffeemaker machine and repairing the safe to its working order. The property managers at Suites Lerma are well mannered and attentive. Furthermore, the property, which is located in the municipality of Cuauhte’moc, is centrally located making the rest of the city easy to access. In general, this property is clean and well kept, and, other than those items previously mentioned; this one night stay turned out to be a pleasant experience.

Business Self

10/10

Exceptional

04 Jan 2022

Verified traveler

Very nice staff very freindly overall good experience

Partner

4/10

Poor

16 Sep 2021

Guillermo

Small room, very noisy and old.

Business

6/10

Pleasant

19 Aug 2021

Sara

Bonito lugar, pero les falta buen aseo, buenos tendidos y se siente el humo de cigarrillo, salimos enfermos a razón de esto,.

Partner

8/10

Excellent

24 May 2021

Guillermo

La habitación que me habían asignado primeramente estaba en planta baja, con muy poca ventilación y sin los controles remoto de tv y aire, me cambiaron a las habitacion 202 que estaba mejor, aunque ya presenta algunos deterioros en piso y muebles

Self

6/10

Pleasant

29 Dec 2020

Alberto

Ok for the peice paid for altough for a little more around the area I have stayed at a much better places.
Very noisy in the morning, lots of people talking, trash trucks carrying outside stuff, run down property
Definitely not a come back

Self

8/10

Excellent

11 Nov 2020

ruben

Unsatisfactory stay

The service people never left toilet paper or soap or shampoo.. every night I had to go downstairs to request and get it.
Also the next day after check in I could tell they had not washed the comforter as it had stains that I did not realize it had the night before when I checked in

Business

8/10

Excellent

28 Jan 2020

Verified traveler

was Good the hotel and the neighborhood, I recomend it

Business_and_leisure Self

10/10

Exceptional

30 Dec 2019

Edward

Good Pick

Great location. Friendly staff. Not fancy, but well worth the price. Watched our luggage while we wandered the city before leaving.

Partner

8/10

Excellent

25 Dec 2019

Phillipe

Storing my bags after check out.

I was really impressed that after I checked out. I asked if they could store my bags for a few hours till I could come back later and get them. They said yes! After a few hours of running quick errands, I came back and collected my bags. I was thankful they were able to store my bags for a few hours so I did not have to drag them all around with me on my last day in Mexico City.

Self

4/10

Poor

22 Oct 2019

Verified traveler

The room was clean. However, there were many other things that disappointed. The room didn’t have any windows, it seemed way smaller that what we reserved, the flushing system in the toilet was broken and we had to open the tank to fix it every single time to be able to flush. Sheets had stains. We asked to get another room after the first night and the guy at the reception wasn’t able to make a decision, we were told we had to wait for another person to get there. We didn’t want to wait 2 hours and decided to explore the city instead, so we stayed in our bad room for another night.

Business_and_leisure Family

10/10

Exceptional

17 Oct 2019

Verified traveler

Good safe area, it´s right at the heart od Mexico City in Reforma.

Business Self

6/10

Pleasant

23 Sep 2019

MICHEL

Could be better

I have stayed several times in this hotel, service is basic, there is a coffee maker but they don’t offer any coffee, water is limited to two bottles for your stay. Electrical outages are recurrent

Business

8/10

Excellent

27 Aug 2019

Verified traveler

Great and safe location. Everyone was very nice. It’s right next door to a hooters and various other restaurants so it is a bit loud at night. For the price, couldn’t ask for a better hotel to stay and visit a few days in Mexico City.

Leisure Self

4/10

Poor

04 May 2019

Verified traveler

Not recommended for the price. I thought the area would be nicer, but not. The air conditioning did not work, the staff did not change my room. There was no toothpaste, so, not a service I expected for the recommendation I saw on the reviews.

Business Self

10/10

Exceptional

26 Apr 2019

danielajazmin

everyting is good and the service is well and near to the stores in the independence angel

Friends_and_family Family

8/10

Excellent

21 Apr 2019

Verified traveler

In the start we had a very small room with no windows but after complaining about it, we got a new room with a balcony.

Leisure Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

Excelente place clean. Organiza. Excelente beautiful. Great nice perfect

Friends_and_family Family

10/10

Exceptional

06 Jan 2019

Verified traveler

Everthing was really good!!!! Very good service.and really like to came .back next time.

8/10

Excellent

01 Dec 2018

Jahaziel

Amazing location, good price!

Great location!!! Service is good. Don’t like the fact that you have to insert key for electricity to work, because when you come back from your day the room is very warm

8/10

Excellent

12 Nov 2018

K

This first room (102) smelled very bad. After pressing the issue I was moved to a new room which was better.

10/10

Exceptional

19 Sep 2018

Verified traveler

clean hotel with friendly staff. Located in a great location with a great view and local restaurants.

8/10

Excellent

06 Aug 2018

Louis

The fridge doesn't work if the lights are off. The taxi and the reception have a deal. The reception gives you a price and the driver wants to take advantage of you charging you more. It's an expensive place for a small room with no windows. The elevator didn't work the first day. The internet goes on and off. Location is good.

10/10

Exceptional

02 Aug 2018

Brian

Clean and comfortable

The staff was very friendly and the location is perfect. Rooms were very clean and ac worked great! Definitely worth the bucks

6/10

Pleasant

07 Jul 2018

Mara

Nice little room. A little bit noisy. Good location lots of restaurants near by.

8/10

Excellent

03 May 2018

Gabriel

Great place at a great location

Good hotel for its value, the rooms are a bit small but cozy and the location is unbeatable. I would definitely recommend it.

Partner

8/10

Excellent

27 Apr 2018

Jose Alberto

Good quality in an amazing location! You'll be within walking distance of Mexico City's landmark \"El Angel\".

10/10

Exceptional

20 Mar 2018

Lee

Clean, updated, small but efficient, great staff

So the location can't be beat. It's right by Zona Rosa, which was nice. There was a parking garage close by. DO NOT LET THEM GIVE YOU A ROOM ON THE PB FLOOR (which is the entry level). These two rooms are right off the front desk and lobby and people stand there and talk ALLLLLL NIGHT and it's super loud. I did not get those rooms, but someone in our group did and they were miserable.

My room was on the third floor. It was SUPER SMALL but cozy and efficient. There were no windows in either the bedroom or bathroom, but there was AC and it seemed to be well enough ventilated. The staff is nice and attentive and even provided a plunger when we had a drain issue. There is a fridge, coffee pot, and a TV. The beds are the best part - extremely comfortable in my opinion.

Be aware that the rooms you see in the pics with windows and balconies - those are special rooms. Not the normal rooms. The normal rooms have no windows. So if that bugs you, then make sure you upgrade. And please - DO NOT STAY ON FLOOR PB. You will not sleep!

Partner

2/10

Poor

13 Mar 2018

Verified traveler

They did not receive me

They just said I could not check in cause their system was slow and could not give me my rooo
I waited more the 3 hours and had to book another hotel

6/10

Pleasant

26 Feb 2018

MICHEL

Nice hotel close to the Angel Needs improvement

I have stayed several times at Suites Lerma 205 because the location is convenient for my meetings when I do business in Mexico City and it's a safe area. Unfortunately, I had to experience a power outage for up to more than 2 days, elevators out of service ...No more coffee in the room and wifi signal is erratic depending on your floor. Staff is very courteous

8/10

Excellent

01 Feb 2018

Joseph

Satisfied Overall

Rooms were basic but clean. Front desk personal was very nice and assisted with any questions or requests. There was 24hr security. Lots of restaurants, convenient stores and coffee shops within walking distance. No gym, restaurant or ice machine within the hotel.

Family

8/10

Excellent

29 Jan 2018

Cristopher

The hotels is great for a fun weekend. Great restaurants near by.

Family

4/10

Poor

13 Jan 2018

Juan

Very bad experience

When I got to the hotel at 8.30 pm I was told that the room was not ready and transferred me to another hotel of the same chain. It took so long to get the transfer done. The new place was in a not so good area, the room I got was not even in the main building. Sower falling apart.

6/10

Pleasant

11 Jan 2018

Juan

Only decent! But if I can avoid it next time I wil

This experience was only ok. I got a very small room, with no windows, a little bit noisy.

2/10

Poor

02 Jan 2018

Verified traveler

Worse hotel experience in my life so far

I usually don't spend my time writing reviews on anything, but this hotel was so bad that I felt the need to voice my experience. When I arrived at the hotel they gave me room PB-1 which is at ground level right next to a busy street with restaurant with loud music, at this point I was already upset since I booked this room way in advance and they said they were full and that was the only room available. Once I got in the room I noticed that I didn't even have a telephone, which in this particular case was a necessity because my phone was not functioning, but what really made me leave this place and book somewhere else for the night was when I open the curtains to the porch and realized that I was looking at the hotel storage room right through the glass doors. I was literary accommodated in the hotel storage room. I grabbed my stuff and left the place to a different hotel down the street. I'll never in my life book this horrible place!!!

10/10

Exceptional

17 Dec 2017

Verified traveler

Excellent stay! Friendly staff and clean rooms. Plenty of bars ans restaurants around yet a safe street and great atmosphere.

10/10

Exceptional

26 Nov 2017

Jose

Great area

Amazing area

4/10

Poor

21 Nov 2017

Edgar

It was disappointing

The staff is excellent. But they have a problem, sometimes there is no water for the showers. Another problem is that there is a lot of noise during the night.

4/10

Poor

21 Nov 2017

Aron

No windows. No hot water.

Our room was clean and tidy and the staff was nice, but there were no windows which gave the room a bunker-like feeling. The really big downside was the lack of water. We had to call the front desk every time we wanted to shower and ask them to turn on the water. Potential guests should also be aware that the hotel has no restaurant or food service and you need to leave the hotel to find food. Drinking water is not complimentary - the front desk will charge 10 pesos a bottle for drinking water.

4/10

Poor

11 Oct 2017

John

Bad stay...

The power went out on the second day. Was allowed to stay at a partner hotel, which was a downgrade. Decided not to stay there and switched hotels. Was told that no refund would be available...

10/10

Exceptional

22 Aug 2017

Joan M

Love this place.

Not my first time, won't be my last. Small but, clean & has everything i need. All the queen size bed rooms face the main road and have a balcony.

Partner

10/10

Exceptional

21 Aug 2017

eddy ramos

Great place safe a close to everything

Love it.. great overall!! Very pleased with my stay here.. will definitely stay there in the near future..

4/10

Poor

20 Aug 2017

Genaro

A.C. DOSENT WORK IN ANY ROOM N MANAGEMENT DON'T CA

According to the hotel information the rooms have A.C. this is fraud is a lay. I notice that my room A.C. was not working and they response was for me to open the patio door so the room will get cold faster. Very bad customer service. The location of the hotel is excellent but that's very much it.

Partner

6/10

Pleasant

15 Jul 2017

Verified traveler

lacking in management

Average. Lift does not work properly. Room locks are a pain. Card has to be programed everyday. Water pump switches off during peak times.

10/10

Exceptional

14 Jun 2017

Suresh

SURESH.

We are very happy to stay this hotel it was amazing. staff was very very helpful and friendly we love it. we will go back.

Partner

8/10

Excellent

03 Jun 2017

Moises Liendo

Great for visiting the city

It's closed to the downtown, near metro station, the unique bad is that you can eat other guest in the room near you, but the clean is really good, the bed is very confortable, the room is so small but the rest is good, the staff need be best

10/10

Exceptional

25 May 2017

Chris

Convenient and comfortable

The location is very close to a variety of dining options, a short walk to the Angel of Independence and the US Embassy. Convenient to shopping and other activities. The room is nice and simple with everything needed for a good nights rest. The staff are very friendly, though not all bilingual, but very willing to assist and understand. The noise level of the city is minimal in comparison to Zona Rosa, and it is a very easy walk to Zona Rosa if you want to avoid the noise of the nightlife. It can get chilly in the evening, but the A/C unit in the room also has heat. Ask the front desk for help if you don't know how to use the remote. The hot water in the shower is tricky as the temperature goes back and forth from warm to hot then warm again. That was the only negative, but it would not stop me from staying here again.

10/10

Exceptional

20 May 2017

Joan M

Loved this little gem.

Smaller room but, perfect for our date night weekend. Very clean, new, and just in a super central location. I can add this the rooms in front facing street with a balcony are the small beds (maybe a queen). All rooms in back with king or double beds. We wanted balcony so they switched us no problem. We will be back.

Partner

8/10

Excellent

24 Apr 2017

Andrei

great location

Nice and comfy.

Partner

8/10

Excellent

30 Mar 2017

Sergio

Great value hotel in Colonia Roma

It was great! The only thing I did not like was that the room had no windows but overall it was great, clean, well located, and fantastic value for the price.

10/10

Exceptional

01 Mar 2017

Joan M

Great find

Easy check in. Up to date property. Clean bathroom. Comfortable bedding. Love the balconly. All queen size beds are faced to street with balcony. All kind beds are in back of hotel...no balcony. Great area. Walking distance to many resturaunts.

Partner

6/10

Pleasant

11 Feb 2017

Poor facilities

Poor

We had no hot water for a couple of hours. The water system for hot water does not work.

For one whole day we we did not have internet access because the hotel did not pay the bill.

8/10

Excellent

07 Feb 2017

Verified traveler

Great location, excellent staff etc,

The location perfect. Just 1.5 blocks from Reforma. Many restaurants and coffee shops close by as well.

8/10

Excellent

05 Feb 2017

Chris

Pleasant

Hotel staff were cordial and great! They gave me an early check in.

8/10

Excellent

22 Jan 2017

Verified traveler

Centric in reforma

Good hotel only bad thing is the smell of the bathrooms sewer system smell and some days very potent thats a no no and the internet sometimes shut down

4/10

Poor

12 Nov 2016

Miguel

No towel the first day. There was a coffe machine but they provide coffe just one day.