Name: Suites Ganges
Address: Rio Ganges N°32 entre Rio Nazas, Ciudad De México, 6500, MX

8/10

Excellent

11 May 2026

alicia

Room was clean. And we got housekeeping everyday. Air conditioning and elevator is a plus! Location very close to comercial and restaurant areas in Reforma. Bed was very very hard and pillows very hard. Not comfortable.when we arrived, there was only one bath towel, one hand towel, and one washcloth . I asked for two extra towels, I usually use two, and my husband one. They wont give more than two bathtowels, one hand towel and one washcloth. Not even paying. Well.. above all the stay was nice. We just bought one extra towel in the store to use while there. Service was good, and clean. Very basic.

Partner

10/10

Exceptional

24 Apr 2026

Wendell

I stay at this property often and it is my favorite in the area; the only concerning aspect is that the rates have gone up considerably in the last year. Otherwise, I highly recommend It.

Self

6/10

Pleasant

08 Feb 2026

Armand

Great location, safe, and staff was great. Very spacious and comfortable. The place loses due to the fact that it’s clear sheets weren’t changed before a my arrival, which makes me wonder if this is something they do for others. I found 4 hairs in the sheets that weren’t mine and this led to everything feeling off after.

Leisure Self

10/10

Exceptional

18 Oct 2025

Hari

It was great

2/10

Poor

28 Sep 2025

Lauren

Check in was terrible

10/10

Exceptional

29 Aug 2025

Haitao

Great place

10/10

Exceptional

20 Jul 2025

Rosario

Insanely nice! Very clean and very comfortable. Best shower head very comfy bed and front staff was very kind!

6/10

Pleasant

17 Jul 2025

Ariel

This property is fairly nice but attention to detail is severely lacking which would make all the difference:
- no bar to hang towels
- sink bowl is too far forward with the pipe far back to your hand hits the bowl when trying to use it
- lots of pillows but most uncomfortable
- bed shorter than standard - I am 5'7\" and my toes would hang just over when lying normally on the bed
- A/C makes loud noises randomly and leaks sometimes
- most of the TV channels do not work and it is not a smart TV so no Netflix etc.
- poor lighting in the bathroom
- thin walls so all the noise can be heard from the outside
- generally quite dusty
The building shook randomly from time to time - at first I thought it was an earthquake but then it happened several times daily, not sure why but it was a bit alarming.
However, despite all this, the location was good, there was A/C and hot water, good water pressure, an elevator and they asked every day if you needed housekeeping.
When I arrived, my refrigerator was not working and most of the staff brushed it off but Paola was wonderful and kind and she attended to it immediately, she was pleasant and asked if anything was needed every time I saw her. She was the only approachable front desk staff and it was a pleasure interacting with her. The housekeeping staff were also very nice.

Leisure Self

2/10

Poor

05 Jun 2025

Joseph

The staff was unaccommodating and showed a lack of understanding regarding personal concerns. My requests to speak with management were ignored. It appears similar issues with staff and customer service have been noted in other reviews, which I would recommend checking before booking.

6/10

Pleasant

01 May 2025

pavel

Norm

Partner

6/10

Pleasant

25 Feb 2025

Kadri

The property had several issues:it has potential,but the overall up keep needs attention from house cleaning ,to excellent observation of cleanliness.

The house staff need to do better of cleaning and leaving proper stuck for the customers,I was using a soap for a week ,it was on the bare minimum to the last day,that is how it works as there.

Leisure Self

8/10

Excellent

29 Nov 2024

Roberto

Its a good place, just no hot water, so i had to take a cold shower, i talked to the staff next day in the morning, and they said: they will be taking care of it..

Leisure Self

8/10

Excellent

17 Nov 2024

Alberto

I could come back to this place

Leisure Partner

6/10

Pleasant

11 Oct 2024

Khalilullah

It was okay

Leisure Family

8/10

Excellent

01 Jul 2024

Constanza

I had a good time, no problems while I was there, very safe. There are many dining options nearby.

8/10

Excellent

15 Jun 2024

Arie

People were very nice the water was not hot on first room and I was moved to another one. Location is Awesome next to a popular office restauran (comida corrida ) that has good low cost full meals for breakfast to lunch, god for restaurants all budgets , and conviniance stores open most of the time .

Business

8/10

Excellent

20 Mar 2024

Nubia Angelica

Muy bien ubicado y las habitaciones bastante cómodas y grandes. Todo muy limpio eso me encantó

Business_and_leisure Family

10/10

Exceptional

11 Sep 2023

Angie

Well definitely return.

Leisure Partner

2/10

Poor

05 Mar 2023

Juan

The ac is not working. No room to change . Nobody at the front desk to help till Monday. Nobody to talk to. I want my money back!

Leisure Self

6/10

Pleasant

20 Feb 2023

John

This place was obviously older but it was still in decent shape. It had a few things I didn’t like. Poor lighting in the bathroom. The induction stove top didn’t work well and needs replacement.
The staff was great. Cleaning was done daily and was excellent.
The area is amazing and convenient. Walking distance to Roma Norte, Roma Sur, Juarez, Condessa, Chapultepec Park.

Partner

8/10

Excellent

09 Nov 2022

Luis Bernardo

Enough for a couple of nights.

Leisure

2/10

Poor

03 Jan 2022

Tyler

Dirty and noisy

6/10

Pleasant

29 Nov 2021

Richelle

Even though it was hardwood floors, the room felt dusty and it could be from the curtains. Very thin walls and you can hear loud voices outside of the room and dings from the elevator.

Friends_and_family Family

8/10

Excellent

28 Nov 2021

Hugo Israel

Nice place to stay. There is a restaurant rightnext door and many other restaurants nearby. There is a smalll store on the corner. Its close to The Angel de la independencia.

Leisure Partner

8/10

Excellent

20 Aug 2021

Verified traveler

Buena ubicación, y el lugar muy agradable. Recomendaría que tenga una smart TV

Leisure Partner

10/10

Exceptional

28 Jul 2021

Verified traveler

very helpful staff, clean rooms and always willing to help.

Business_and_leisure Self

6/10

Pleasant

06 Jul 2021

Verified traveler

The Hotel is very well located, but the minibar was not cooling correctly. Once you are in the hotel nobody respond to the inquiries.

Business

8/10

Excellent

21 Dec 2020

Verified traveler

Spacious place to stay, good location, close to historical monuments.

Leisure

10/10

Exceptional

19 Oct 2020

Verified traveler

Muy amables y siempre dando opciones para conocer la ciudad

Leisure Partner

8/10

Excellent

13 Jun 2020

Verified traveler

nice staff

Nice staff

Business

10/10

Exceptional

21 Mar 2020

Verified traveler

Property was clean. Staff was helpful and courteous. The only difficulty we had was with the couches. They were very uncomfortable to sit on.

Leisure Family

10/10

Exceptional

24 Feb 2020

Verified traveler

Great Weekend in Mexico City

The room was great, a bit dark but super comfy. Super spacious and had everything that a person would need on a short stay.

Friends_and_family Friends

2/10

Poor

20 Feb 2020

Andrew

Nasty - dirty bed with yellowy patches and hair

Do NOT stay here!

The hotel clearly had not put fresh sheets on the bed since the previous guest left whitish yellowy/off-white patches and hair behind, seemingly after having sex.

I arrived after a late flight to find the above disgusting conditions in the bed. My fiance who is a native Spanish speaker went downstairs to tell the night manager about the problem and was told:

1. No housekeeping staff available until the next day
2. The clean sheets were locked up and inaccessible

I can understand issue 1, but issue 2 is not acceptable. Mistakes like not changing the sheet shouldn't happen, but everything that can go wrong will go wrong at some point and they should have clean sheets available as a backup.

We had to find another hotel in the middle of the night. It was clean but of course we had to pay cash at the last minute since Hotels.com refused to help us relocate.

Partner

8/10

Excellent

13 Feb 2020

Cecilia

Overall the place was perfect! Great location. Nice, quiet, clean and safe. Staff was super friendly. Place was modern and comfortable. It worked great for us.

Some things I'll mention but just because I'm a woman and it was first world problems:

- not enough light for getting ready in the morning. my mom and I jokingly asked each other each morning when we would leave if we looked like clowns.
- no hooks for towels in the bathroom.
- only one soap for shower & sink
- no toilet paper holder

If you need a hair dryer, they do have one.

Otherwise, it was fantastic and would definitely stay here again.

Business

10/10

Exceptional

01 Feb 2020

Verified traveler

One of best saty thanks Expedia for a great experience

Leisure Partner

10/10

Exceptional

18 Jan 2020

Brandon

Hidden Gem

Hidden Gem. Right in the thick of things in Mexico City, suite was clean, in great shape and very comfortable. Staff was very friendly and recognized me by name after only one meeting. Highly recommend!

Self

10/10

Exceptional

07 Jan 2020

Zak

Loved the hotel. The staff was awesome

Partner

10/10

Exceptional

15 Dec 2019

Sonia

Sonia Felic

Great location with nearby restaurants and access to downtown area of Mexico City

Family

10/10

Exceptional

30 Nov 2019

Verified traveler

This was a wonderful hidden find! Super clean, comfortable, and quiet. Amazing price. Friendly staff, spacious suite, great spot on a quiet street. Would definitely stay here again.

Friends_and_family Family

8/10

Excellent

13 Nov 2019

Michael

Good room.

Good hotel in a nice area, very nice size room.

Self

10/10

Exceptional

04 Jul 2019

Verified traveler

The property was located in a quiet neighborhood and walking distance to restaurants. The only issue were the beds they were too firm for me.

Leisure Family

8/10

Excellent

03 Jul 2019

Verified traveler

Everything was good. Corteous service provided by staff.

10/10

Exceptional

12 May 2019

Fabio

Amazing place, close to the main attractions.

Partner

10/10

Exceptional

09 May 2019

Verified traveler

I liked the kitchenette. The rooms were spacious . Only thing i would recommend people ask for corner rooms with more direct light.

Leisure Partner

8/10

Excellent

22 Mar 2019

Verified traveler

The suites are very spacious and clean. Staff is very friendly. Pricing is very reasonable. Only thing that could be improved is the lighting in the bathroom. It's a little bit dark there.

Business Self

8/10

Excellent

11 Feb 2019

Thomas

Good apartment in nice neighbourhood.

Clean, roomy apartments at a very rasonable price. Although the furniture is a little dated, everything is in good shape and spotless, with a very comfortable bed and a large walk-in shower. Wi-fi reception was good throughout, and there is a large number of restaurants, bars and cafeswithin a 5 minute walking radius. Try to get a front facing room with balcony, as the rear facing rooms tend to be rather dark (very little natural light gets in.

10/10

Exceptional

18 Jan 2019

Verified traveler

Everything amazing but the cold showers :(

8/10

Excellent

08 Jan 2019

Verified traveler

Everything worked, and we appreciated the free use of the clothes washer and dryer.

10/10

Exceptional

28 Dec 2018

Mikos

Loved the staff, room and Doña Blanca next door for breakfast

8/10

Excellent

07 Nov 2018

Norbert

Excellent location

Friends

10/10

Exceptional

16 Jun 2018

Verified traveler

Everything just right

Great place to stay. Very satisfied with the room, the friendly staff, the room was very clean and comfortable. Definitely will stay here next time.

Friends

8/10

Excellent

03 Jun 2018

Carlos

Suites Ganges is an incredibly well located place, for a not super huge price. Don't expect luxuries, just the basics for you to have a good stay. Wifi isn't super stable, keep that in mind

6/10

Pleasant

31 May 2018

Michael

Second visit.

We had to change rooms 3 times in 9 days because of broken plumbing and water leak damage.

Partner

10/10

Exceptional

22 Apr 2018

Leroy

Hotel was top notch, nice neighborhood quiet, yet somewhat busy in the daytime because of the restaurant traffic which was still quiet and professional. Felt very comfortable walking around at night, reminds me of the village or upper west side in NYC. On my next trip would definitely stay at that hotel. 7-8 PM the streets were as quiet as 4 AM all the restaurant closed down and it was back to a residential neighborhood. I very impressed with the hotel and its surroundings. A/C could be a bit stronger and in the living room as well

10/10

Exceptional

19 Apr 2018

Roberto

Very Good Location

very good location, good hotel, I'd stay again

10/10

Exceptional

28 Feb 2018

Thilde

Lovely Affordable Hotel

The room was great! We had a night here since we needed to visit the Danish embassy. It was in walking distance from the embassy and in general I think it was a nice area. very close to the big park as well,
The room was very big and it had a seperate area with dinner table and sofas. The kitchen had everything as well (blender, toaster, microwave etc). The curtain in teh bed room made it completely dark which was great since we arrived late.
I think it is a very great hotel with lots of space at an affordable price. I would definitely recommned it!

10/10

Exceptional

20 Oct 2017

Andres F

A gear choice

as always one of the best options to,stay in df

8/10

Excellent

04 Jul 2017

Young couple

Small suite not far from city cwbtee

Good hotel in general, great price, super clean and even managed to leave my bags for the day at the hotel after checking out. Be aware that the staff speak no English. The only down side is that there was a problem with the air conditioner, which made us switch rooms, and was not easy to explain in Spanish to the staff.

10/10

Exceptional

25 Jun 2017

Jorge

Would certainly stay again!

Business trip.

Very spacious - separate room and kitchen/ living room area; kitchen table serves as a comfortable working space; engineered wooden floor gives suite a clean look and feel.

No problems with WiFi; good eating places in area - or 2 blocks away along Rio Lerma.

Hotel Staff eg Marcos, very friendly and helpful.

10/10

Exceptional

25 Apr 2017

Ceci

Nice Hotel

The suite is. Very spacious and I love the fact it has two complete bathrooms one for each room, works out great when traveling with children. We enjoyed our stay there. Staff is very attentive to our needs and even Park our car in there small garage. The parking is a plus being that there is not enough free parking outside. The only downfall is there is only one small wall mount AC in the master bedroom which doesn't do much to the entire place since it pretty large. In the afternoon and night the place gets very stuffy and hot.

Overall I would recommend this place to anyone staying in Mexico City , it's a safe place too.

8/10

Excellent

27 Feb 2017

Midge

Good hotel while out doing a lot of sightseeing.

Stayed a week. Clean place. Right next door is Dona Blanca, a terrific and very reasonable restaurant for breakfast. The hotel room could stand more bright lighting. Also a toilet paper holder would've been nice and also a soap dish in the bathroom. The neighborhood seems safe enough.

8/10

Excellent

22 Jan 2017

Laura e

A Convenient Choice

We had a great tine at the Suites Ganges. The location and service were outstanding. There was always someone at the front desk making sure only guest could enter the premises. I felt safe at all times!
On the negative side, the lighting was very poor; the light bulbs gave the room a gloomy look (I had a hard time applying makeup...) I think that neutral colors for the couches in the sitting area would've given the space a classier look, instead of the super bright red couches that upset my eyes.
Overall this property is well kept, clean, safe in a very convenient location in Mexico City

Family

10/10

Exceptional

21 Nov 2016

Michael J

Overall a nice stay

Very nice stay, staff was very helpful and polite. Lighting in rooms was ineffective and the acoustics in the room and halls were bad as the rooms had laminate flooring and sound carried.

10/10

Exceptional

26 Oct 2016

Vanessa

Pictures do not do it justice

The room is like a small apartment. Very clean, staff is quite and front desk is excellent. Area is great and safe. Walking distance from several. Excellent shops and restaurants. This is the only hotel for me when i visit el d.f.

8/10

Excellent

14 May 2016

Dallas Cowboy

Nice hotel quite lication

Nice and comfortable one bedroom suite.
Would be much better to have coffe in the room. Staff are nice and helpful, and speak English !

6/10

Pleasant

06 May 2016

Verified traveler

Nice hotel in Reforma area

The hotel is on a one way street, and not busy with traffic. There are eating establishments nearby. The room itself is a small apartment with a shared outdoor balcony. The apartment is decent in size, nothing large and nothing fancy but it is pretty updated. The small refrigerator does not keep cold enough. The bed is almost a brick and I'm not certain it's queen size, maybe a full size. The cable only has 1 or 2 english channels, 1 of which is cnn. There is an onsite 3 car parking garage the staff will happily park your vehicle if needed. All in all, not a bad place to stay.

6/10

Pleasant

02 May 2016

Verified traveler

Nice hotel

Awesome hotel would rate a 5 but they need better beds. Otherwise awesome all around.

6/10

Pleasant

15 Mar 2016

Graciela

Location is great, this is a nice, clean hotel. Very quite and peacefull but the lighting was really bad. I couldn't do my make up or read due to poor lighting.

Partner

10/10

Exceptional

30 Nov 2015

Silvia

Great location or excelente ubicación.

My experience has always been positive when I stayed there. I have been at Suites Ganges four times already, and it has always been a safe place to stay in Mexico city.

Partner

8/10

Excellent

10 Jul 2026

Angel Gabriel

Gran lugar para hospedarse

Partner

8/10

Excellent

05 Jun 2026

Néstor

Bien ubicado con buen mobiliario y limpieza. Solo tuvimos problema para que calentara el agua pero después de 10min empezó a salir.

Partner

8/10

Excellent

24 May 2026

Angeles

Buena ubicación, muy céntrico. Espacio amplio. Sólo el wifi no es muy bueno y la limpieza regular.

Self

6/10

Pleasant

06 Apr 2026

Kevin David

Personal de recepción nula amabilidad

Partner

6/10

Pleasant

23 Feb 2026

Stephany

La terraza no es individual y el
Jacuzzi es compartido y en el anuncio no mencionan eso no son claros

6/10

Pleasant

26 Dec 2025

Estefania

Habitación descuidada, el baño no tiene para recargar artículos de baño para la bañera ni para colgar toallas, buen espacio y buena ubicación, estacionamiento solo para autos pequeños.

6/10

Pleasant

24 Nov 2025

Miguel

La persona que atiende es muy mala

Leisure Partner

6/10

Pleasant

04 Nov 2025

Gustavo Adolfo

Hola, desafortunadamente mi experiencia no fue la mejor:

1.- Al llegar al departamento, puerta estaba abierta.
2.- Tuve que bajar a recepción porque no había papel de baño y tampoco toalla de manos.
3.- El internet no funcionaba correctamente y no pude tener mis reuniones programadas (utilice mis datos).
4.- No había plancha en el lugar, tuve que bajar y solicitarla.

Todo esto fue reportado con el chico de recepción que siempre tuvo buena actitud y disposición, ofreció disculpas por los inconvenientes. Mi habitación fue la 103.

Saludos

Business_and_leisure

8/10

Excellent

19 Sep 2025

BERTHA

Todo bien

Todo bien, la ubicación

Partner

8/10

Excellent

12 Sep 2025

Olivia

El lugar tiene una ubicación buena, está muy cerca de una de las principales vías de comunicación de la ciudad y permite moverte super rápido para cualquier parte de la ciudad.
La suite limpia, ordenada y con todo lo que ves en las fotos.
Aspectos a mejorar:
Las personas que te atienden en la recepción son cero empáticas, parecen enojadas, muy parcos al hablar con las personas.
En el cuarto piso donde nos quedamos hospedados, se escucha todo lo hablas.
Alargamos la estancia un día más y un día antes de salir me llamaron para pagar cuando ellos mismos quedaron que hasta la salida pagara.
Olvidamos una cosas en el baño (cepillo dental eléctrico) y plancha de cabello y 5 días después siguen preguntándose dónde están xq la persona del aseo no sabe 😵‍💫😵‍💫

Partner

8/10

Excellent

31 Jul 2025

Santiago

La estancia fue muy buena en general, el lugar amplio y limpio. El detalle es estar bajando a pedir toallas, jabón, papel, plancha, etc. y no había teléfono para pedirlo. Si la reservación es para 2 huéspedes, debería de tener lo necesario y no estar solicitándolo, al realizar la limpieza diaria debería de resurtir lo indispensable.
De lo demás, excelente la estancia

Partner

10/10

Exceptional

23 Jul 2025

Heraclio

Excelente

Business Partner

2/10

Poor

10 Jul 2025

Kevin David

Recepción pesima personal grosero

8/10

Excellent

25 Jun 2025

Adrian

Poco servicial el encargado en recepción

Business_and_leisure Partner

8/10

Excellent

25 Jun 2025

Adrian

Falta más cordialidad por parte de los recepcionista, y quedó ejen diario jabones y shampoo para no andar pidiendo

Business Partner

8/10

Excellent

25 Jun 2025

Adrian

En recepción el tipo que atiende no es nada cordial siempre trae una cara de ñcoos amigos que ni ganas de preguntarle nada dan

Business_and_leisure Partner

8/10

Excellent

24 Jun 2025

JUAN PABLO

Excelente ubicación, tranquilidad y seguridad.

Business_and_leisure Partner

8/10

Excellent

11 Jun 2025

Itzel

Tiene una ubicación maravillosa pero la limpieza deja mucho que desear. Solo nos dejaron 1 toalla para 2 adultos que nos hospedamos

Leisure Partner

8/10

Excellent

01 May 2025

Danilo

Buenas instalaciones, amplias, muy buena ubicación. Cumple con lo básico, limpieza adecuada y buen servicio.

Algunos de los servicios/amenidades como aire acondicionado, plancha y luz, le hace falta un poco de mantenimiento pero cumplen bien.

Leisure Partner

8/10

Excellent

30 Apr 2025

Amador

Buen lugar para hospedarse buena atención en lobby habitaciónes grandes y cómodas un poco viejo el lugar pero cubre las expectativas y por el precio está muy bien!

Partner

8/10

Excellent

25 Apr 2025

Adysleidis

El aire acondicionado goteaba todo el tiempo y solo está en una habitación por lo que las demás habitaciones eran muy calurosas

Leisure Partner

10/10

Exceptional

23 Apr 2025

Jacinthe

J’ai adoré mon séjour dans cet hôtel!

Leisure Partner

10/10

Exceptional

06 Jan 2025

Honey Alexandra

Todo excelente solo no hay buen internet y el recepcionista muy grosero sin buena atención al cliente

Leisure Friends

2/10

Poor

05 Jan 2025

Isabel

Fatal. No regreso

Pesima calidad. El esrado del sofa, cama y almohada en pesimas condiciones. Lasnpeores noches de mi vida. Las suites empezaron vien pero no han dado mantenimiento en nada, ni aceite para las puertas que rechinan horrible o no cierran bien. Fatal

Partner

10/10

Exceptional

01 Jan 2025

Ivan

La atención del personal es muy buena por parte del personal
De igual manera la habitación es perfecta para descansar y está muy equipada

Leisure Partner

10/10

Exceptional

15 Dec 2024

Alvaro

Excelente opcion de hospedaje!!!

Leisure Partner

10/10

Exceptional

07 Dec 2024

Shadanni

Nos hemos quedados varias veces todo increíble la estancia muy amena

Leisure Partner

10/10

Exceptional

02 Dec 2024

Liz

Es más de lo que esperábamos por el precio y la zona, muy completo y sobre todo muy amables en recepción

Leisure Friends

8/10

Excellent

14 Nov 2024

Carlos

Al aire acondicionado le faltaba enfríar un poco

Leisure Partner

8/10

Excellent

25 Oct 2024

Ana

Muy cómodo, lugar amplio. Un poco duro el colchón, pero excelente espacio. Estacionamiento con poco espacio, pero se entiende por la zona y el edificio en sí. La atención fue agradable.

10/10

Exceptional

12 Oct 2024

Vivi

Excelente lugar, regresaria por supuesto

Leisure Partner