Name: Suites Río Elba
Address: Rio Elba # 31, Ciudad De Mexico, 06500, MX

2/10

Poor

07 Jul 2026

Marafernanda

I would not recommend staying here.

The photos are extremely misleading and do not accurately represent what the hotel actually looks like. It felt like a complete catfish from the moment I arrived.

There was no hot water during my stay, the towels were old and worn out, and the bed sheets were dirty. The room was uncomfortable, and the overall cleanliness was far below what I expected.

The noise level was also very loud, making it difficult to rest. On top of that, there is no air conditioning, which made the room even more uncomfortable.

Because of the conditions, I ended up staying with a friend for two of the three nights I was in Mexico instead of remaining at the hotel.

Overall, this was a very disappointing experience, and I would not stay here again or recommend it to anyone looking for a comfortable place to stay.

Friends

8/10

Excellent

09 Apr 2026

Marcelo

Clean and safe place to stay.

6/10

Pleasant

31 Mar 2026

Daniela

Very old

10/10

Exceptional

23 Mar 2026

Jerry

The room was excellent with wonder staff and cleanliness

Self

8/10

Excellent

27 Feb 2026

John

no frills hotel - was uber affordable and centrally located

10/10

Exceptional

26 Jan 2026

Ashley

excelent

Business Self

10/10

Exceptional

24 Jan 2026

Vladislav N

Everything was good

4/10

Poor

23 Nov 2025

Mike

I was waiting the time to leave!

Unfortunately i booked a non refundable rate (I prepaid from hotels.com) and i couldn't leave the day day after my arrival (I atrived at almost 4am, I contacted the support at 5am or even earlier).

I called and asked before booking if they have a reception at my arrival time. They have a small desk with 2 guys changing shifts and none of them speaks English. One night they came to my room at 00:30 JUST to show the room to a lady!!! I was sleeping obviously, they woke me up and i was scared inside my room l

10/10

Exceptional

19 Nov 2025

mehul

Super friendly staff and clean property. The location is very central especially if you are visiting for day of the dead festival- the parade is right next to this property.

Leisure Family

6/10

Pleasant

16 Nov 2025

Javier

The room was in good condition. They do have parking but they charge $100 MX Pesos for your stay. That is something they should openly say to avoid awkward surprises once you arrive.

Leisure Partner

8/10

Excellent

23 Oct 2025

Jesús Ismael

Muy bien ubicada, calidad precio y el portero es muy amable

Leisure

10/10

Exceptional

14 Sep 2025

HUEMAC

Nice location

Business_and_leisure Self

8/10

Excellent

01 Sep 2025

Jorge Eduardo

Muy buena estadia,
Excelente relacion calidad precio.
Algo ruidoso en el exterior, pero es normal por la ubicación, que por cierto esta muy bien ubicado.
Quiza, los colchones no estan muy buenos que digamos, pero pasa.

Business_and_leisure Partner

6/10

Pleasant

31 Jul 2025

Patricia Maria

Obtienes lo que pagas y nada más. Mi check in fue después de las 5 y quien me atendió dejó MUCHO que desear. El cuarto estaba bien, a secas. Me costó trabajo encontrar y acceder a enchufes para poder cargar mis dispositivos lo cual es casi ridículo en esta era. El área es de mis favoritas en CDMX así que por ese lado todo bien. La “fac

10/10

Exceptional

27 Jul 2025

Lucia Patricia

Rio Elba

Muy bien ubicado, muy amables en el trato

Business

6/10

Pleasant

31 May 2025

Lizbeth

They didn’t provided WiFi and then I tried to leave things in the luggage storage but it seems not secure for valuable things (laptop) because they don’t provide formal ticket or a way ro declare that I was leaving the laptop.

Leisure Self

10/10

Exceptional

08 Nov 2024

Enrique

Excelente servicio de parte del personal, todos muy amables y un lugar muy bonito!

Leisure Family

4/10

Poor

27 Oct 2024

Cindy

Pésimo el check in, me decían que no encontraban la reservación, que no podían entregarme la habitación porque se sobrevendieron. Fatal

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

bertha

Very good location. Walking distance to a lot of historical locations.

Leisure Family

10/10

Exceptional

09 Sep 2024

Fatih

Same place! :)

10/10

Exceptional

09 Sep 2024

Fatih

Great location. Great value for its price!

Business Self

2/10

Poor

02 Mar 2024

Nancy

My stay at Suites Rio Elba was less than ideal.
The persistent door-knocking was an unwelcome interruption, and the receptionist's constant financial concerns created an uncomfortable atmosphere. The two-week stay was marred by NO AC, non-functional INTERNET and room phone, making communication impossible. The only saving grace was the dedicated cleaning and security staff and the location.
A reconsideration of management practices might improve the overall guest experience at this establishment. (The woman in reception)
Avoid this place; it's a nightmare!!!
And complaining will cause the receptionist lady saying:
We don’t want you here, literally telling me to go??
There’s no one else who to talk to other than her unfortunately

Business Self

10/10

Exceptional

15 Jan 2024

Sandra

The location of this facility is very convenient to the park and museums. The walk is fairly level and easy to stroll to nearby coffee shops and restaurants. The rooms are very quiet. Never heard anyone else in the building even though they were there, judging by the garbage left out on pick up day. Daily maid service and fresh towels, fully furnished kitchen plus twice the square footage of the average hotel room included. Maintenance a little wanting but easy trade off for all the pluses. Would stay again.

Business_and_leisure Partner

10/10

Exceptional

10 Nov 2023

Gilberto

Excellent

The location of the hotel is very appropriate, the customer service is good, the room is very well equipped. I recommend a stay at this place.

Self

10/10

Exceptional

05 Nov 2023

Perla

The place is in a perfect location, the staff went above and beyond to make sure we had what we needed.
Victor and Luis were wonderful.
The room was so beautiful and super clean.
We are definitely coming back to Rio Elba suites and will recommend it to anyone planning a trip to CDMX.

Leisure Family

6/10

Pleasant

10 Oct 2023

Elia Noehmi Marta

Food everywhere is easy access. Safe area

Leisure Partner

6/10

Pleasant

28 Sep 2023

Agustin

Terrible internet

Business Self

10/10

Exceptional

23 Sep 2023

Jonathan

Very very nice and sparkling clean hotel close walking distance to Chapultepec metro station. I got to airport and took metro station all the way to the hotel for 50 pesos. Hotel has convenience store, pharmacy, Krispy Kreme, many food vendors a minute away. Walking distance to páseo de la reforma and Angel de la independencia. Suite had clean towels, toilet paper, shampoo, conditioner, soap, warm water. My own fridge, microwave, ironing board, coffee machine with coffee kit, electronic safe. Neighborhood is very safe and quiet during the nights your able to get a great night sleep hotel has 24 hour security surveillance system plus door man that guards entrance. It doesn’t have AC but nights are very chilly due to elevation 7,200 feet above sea level so you won’t need one really but room did have a fan. This is my 2nd time staying here and will definitely continue to stay here since their personnel and staff are very warm, friendly and welcoming. It also has an open terrace on the 4th floor with a gym for exercising. What I love about this hotel is that it is very modern with an elevator it also has parking garage for your cars. Thank you Rio Elba Suites for making me feel at home.

Leisure Self

8/10

Excellent

29 Jun 2023

Edgar

great place for a 1 or 2 day stay if you are transiting through mexico city. Hotel is nice, good location, everything you need is walking distance. Only down side is the room was not very clean at check in, and No A/C in rooms which in mexico city not normally a problem but time of my stay was unseasonable hot...

Leisure Friends

4/10

Poor

23 May 2023

Josselyn

El lugar esta muy viejo y descuidado y los cuartos huelen a húmedo. El Staff no es amable. No tienen aire acondicionado

Leisure Self

10/10

Exceptional

13 May 2023

Jonathan

El hotel está super bien ubicado, con personal de seguridad muy atento a sus necesidades y bien estar. Los cuartos están limpios y bien organizados.

Business Self

8/10

Excellent

20 Apr 2023

Verified traveler

The hotel is nice but it needs to improve the condition of the bathroom towels. Also our fan wasn't enough to give us a confortable temperature. The pillows were not comfortable neither...
The rest of the things were good... clean and the location is very good

Business

2/10

Poor

09 Mar 2023

Silvio

Cómo puede ser que u na propiedad con un costo de casi 100$ americanos no tenga aire acondicionado y las camas duras y sucias los sofás Edixon dos helloooo un hotel que se le llama suite es un big NO muy mala las instalaciones para el costo solo la zona está bien lo demás es barato y de bajo nivel …….

Business Partner

10/10

Exceptional

10 Feb 2023

Leander

This was an excellent hotel! Everything was great, especially the lady at the front desk who helped me coordinate taxis all over the city for the duration of my stay. Thanks so much - I'll be back!

Business_and_leisure Self

10/10

Exceptional

30 Jan 2023

Esdras

Mi estancia fue muy buena. Me sorprendió lo silencioso que es para la zona y la habitación está genial.

El internet es un poco lento pero ok

Leisure

8/10

Excellent

15 Nov 2022

Nick

The room was large for the price and clean. Front counter was helpful and kind.

Leisure Partner

4/10

Poor

24 Aug 2022

Albert

The reception and doorman staff should be more friendly. It is really uncomfortable to enter and leave. Our room on the roof seemed like a service room for the cleaning staff. The location of the suite is good but the attention to guests leaves much to be desired. They need to pay more attention to the details and give the extra mile. Not coming back.

Leisure Family_with_children

8/10

Excellent

13 Jun 2022

Carlos

Great Location, Nice place but No A/C and just 2 Portable Fans for 3 rooms, One fan so too noise (couldn't sleep) it should have a Tower Fan for each room, also no Toilet Paper just one roll for a week rental those toiletries just be replaced almost every 2 days, lobby staff were nice and kind.

Leisure Family_with_children

10/10

Exceptional

01 May 2022

David

Desi

Great location, walking distance to a lot of restaurants and parks. a block away from three different stores and pharmacy.

Friends_and_family Family

10/10

Exceptional

26 Mar 2022

carlos silva

Very good

Leisure Family_with_children

10/10

Exceptional

28 Dec 2021

Alex

This is a great place to stay when you are traveling on a budget but want more than the amenities offered by a hostel. The concierge is very friendly and accommodating. The room was respectably clean and it was not to have a fan for sleeping on warmer nights. The hotel finishes are somewhat cheaply made (i.e. lightweight doors, chipped molding) but the room and building remained quiet. The location is very aesthetic with large trees and felt very safe and clean. I would definitely stay here again!

Leisure Partner

10/10

Exceptional

17 Oct 2021

Hugo

Very clean, friendly staff very safe

Leisure Family_with_children

10/10

Exceptional

23 Aug 2021

Samuel

Excelent

Leisure Friends

8/10

Excellent

01 May 2021

Verified traveler

Really clean, modern and confortable rooms, great restrooms, only thing is sometimes it may get a bit hot inside and the vertical fan may not be enough, other than that, the staff and receptionist were excellen in their attention and care for our stay.

Leisure Family

8/10

Excellent

13 Mar 2021

Verified traveler

Warm friendly! Easy walk to food, restaurants and the excitement of the city

Friends_and_family Family

6/10

Pleasant

17 Oct 2020

J

Not a bad value or location. Street food!

If you want cheap, you have it. Like the customer service people for this web site.

Typical cheap hotel: Not as nice as picture implies, no sign on building or doorway (just the address - look for Krispy Kreme next door), damage to cabinets, towels that good hotels would discard (noticeably frayed, but decent in softness, weight and absorbability), absurd electrical options (no plug near bed for phone or laptop), HORRIBLE lighting (don't expect to read in the bathroom or in bed) Not good for wheelchairs - steps to deal with.

Best to open main room window if you take hot showers, as the exhaust fan will not keep windows and mirror next to windows from fogging (the only mirror with good light -- if there is daylight!)

Not a great neighborhood, unless you want low-end exploration (lots of street food close by!) Better areas are within waling distance. I consider this a better area than Doctores.

Clean but old. VERY Good WiFi that does not require multiple log-ins the way my last hotel (Andrade) required ad nauseum. I was able to access WiFi from outside the hotel. Nice enough staff, but no English. Nice view.

I didn't see a thermostat, so no climate control. Big electric fan was in closet for warmer days. The natural temperature was great during my stay.

Easy, cheap improvements:
--Hooks/knobs on the wall to hang a jacket, purse, etc. .
--Add an extension cord to the bed lamp plug (I couldn't find it because of mounted headboard, but there was a bedside lamp.)

Business

10/10

Exceptional

24 Feb 2020

Ben

It was close to everything! My son and I felt safe. It was a great experience!

Leisure Family

4/10

Poor

25 Jan 2020

rsr0813

It was very cold during the night. I had only a little quilt and was not enough.
Difficult to find.
AC outlets poorly located

Friends_and_family Family

6/10

Pleasant

18 Jan 2020

Emily C.

Good location for travelers, bare bones room with bad smells

This is a bare bones hotel. It was very inexpensive, which is why we chose it, but I would recommend spending a little more to stay somewhere nicer. Our room and especially our bathroom smelled bad - mildewy or possibly moldy. They were also weirdly stingy with toilet paper. There wasn't any in the bathroom when we arrived, although we did find some elsewhere in the room (outside the bathroom). They didn't replace it even when it was running low, AND when we asked for more, they seemed unhappy about it. This was a gastrointestinally challenging trip and we really needed toilet paper!

If I were to travel to CDMX again I would definitely want to go a little more upscale than this to ensure better customer service and avoid the bad smells.

I will say the location was a pretty good one. Many travelers stay in condesa or Roma but we actually liked this location since it was pretty central to the different areas we explored - Centro, condesa, polanco, chapultepec park. Good launching space for walking around. But choose a different lodging.

10/10

Exceptional

05 Jan 2020

Verified traveler

Extremely good, quality and a great price. The front desk man is very helpful

Leisure Family

2/10

Poor

02 Jan 2020

Verified traveler

The location was convenient and the room was big however I strongly don’t recommend this hotel:
1- The is no hotel sing outside of the building
2- You should always call the security to come to the door and open the door (the security always sleeping)
3- the room was super dirty and smell soooo bad! The bathroom smell terrible which we had to keep the fan on
4- there was only two small pillows in bed and after asking for more pillows they only gave us ONE smaller pillow! I don’t get it!!
5- They don’t give you new towels! After asking multiple times, we only got one clean towel

Leisure Partner

8/10

Excellent

11 Nov 2019

Matthew

A solid, inexpensive, good location stay

The street might look a bit sketchy, but the location is really ideal. It's on the corner of Calle Río Lerma which has a ton of restaurants, Paseo Reforma is a 1 minute walk away, and there are 3 convenience stores less than a minute walk. There was no hot water in the sink, but the shower was fine. The room was very cool, and there is no temperature control. I loved sleeping in the cold, but wish there was some heat in the mornings for showers, etc. Bring a sleeping mask if light bothers you: light under the door, light on the tv (though the tv is off), light from a bathroom window, etc. And there is very poor lighting in the bathroom, making it tough to shave (along with the cold water). Overall the place is clean and fine, but doesn't look as great as the photos. Staff were kind and helpful.

10/10

Exceptional

09 Sep 2019

Verified traveler

Clean and comfortable. Receptionist attentive and helpful

Partner

10/10

Exceptional

03 Sep 2019

Cesarcamaney

Very nice building and apartment very centric close to everything

Business_and_leisure Self

10/10

Exceptional

11 Aug 2019

Jose

Hidden gem

At this price range couldn't have asked for anything more. Though absent of luxuries, the hotel was clean, bed was extremely comfortable (a must for me!), TV and channel offerings was awesome, and yes, high-speed, reliable internet. Note that front door is locked after hours. You'll need to ring the intercom to have the door man let you in. Great from a security perspective though some may find it a bit different, vs. many other hotel. Closing by giving kudos to Suite Rio Elba! Really enjoyed the stay.

Friends

10/10

Exceptional

18 May 2019

Verified traveler

Rio Elba Suites was perfect for the purposes of my trip: I was staying in Mexico City for 2 week sabbatical studying spanish, going to the gym, finding great food and seeing the sights. I chose the executive suite. It was nicely apportioned with great rooms, living room, kitchen/dining, study and nice sized bedroom. The place was spotless. The bed was comfortable. This is NOT the Ritz though. It is a great 3 star accommodation, centrally located in a very safe, well travelled area. Plenty of food options nearby. My only problem the entire time was the very spotty internet connectivity. I suggest you make alternative arrangements if you must have access. Additionally there is no AC. This wasn't a problem for me as the temps in Mexico City in the evening were typically in the 50s/60s. If there are hot nights it might be a problem. Thanks for a great stay!

Leisure Self

10/10

Exceptional

10 Feb 2019

Omar

Great!

8/10

Excellent

10 Feb 2019

Grela

The hotel was very clean and the room quite spacious, except for the bathroom which was tiny and the sink was outside the shower /toilet next to a window without frosting in the window or a curtain. But that's no big deal. The lobby is very dark and not indicative of the rest of the hotel. They should update the lobby, more lighting, no plastic plants, better front desk, updated furniture etc. Thanks.

Friends

8/10

Excellent

22 Jan 2019

Verified traveler

Comfortable and spacious accommodation. It's a no-frills hotel, but perfect if you plan to explore the city and want a comfortable room to relax. Room was well appointed. Only complaint was that the room was not serviced the first day, and we had to call for clean towels. We had to call again a few days later when the toiletries were not replaced.

Partner

8/10

Excellent

27 Nov 2018

Verified traveler

Great location and close to subway line. The apartment was clean and nicely furnished. The kitchen part was ok but lacked essentials such as bottle opener or kettle. The overall apartment felt a little damp and cold, manifested by towels not drying after a day, still feeling cold and damp. Could’ve used a heater in the colder months of winter here in Mexico. No view out of the window either, having curtains closed otherwise people would see directly in. If location is your most important factor then go for it, otherwise I’d suggest looking for other options. Check in and security is great!

Leisure Partner

10/10

Exceptional

26 Nov 2018

Carlos

It was really greatfull and peacefull, really enjoy my stay there.

Business_and_leisure Self

8/10

Excellent

09 Nov 2018

Luis

Good suites at convenient location near Reforma

Good suites at a very convenient location near Reforma avenue. Staff is attentive and the suites are spacious and confortable. Would definitely recommend for a business or a family stay

10/10

Exceptional

29 Oct 2018

Christina

GREAT STAY

The hotel was nice and price was great for location we were super close to everything Chapultepec park and the Angel de independencia. The room had a refrigerator and microwave, and smart tv with netflix connection and showed was nice amd big with warm water. Its not a fancy place but if your more interested on site seeing then your toom this is the place to go!! I am definitely going to back.

Partner

6/10

Pleasant

25 Oct 2018

Susan

Weird situation with room key but good hotel.

I found this hotel great on all fronts except for a strange issue with room keys. The layout of the rooms is that you enter a door that leads onto a short hallway with a door to the bedroom and a separate door to the bathroom. When I checked in, I was given a key for the outer door and a key for the bedroom. The manager indicated which was which so I assumed it was ok to lock the bedroom door and the outer door both when I left to go out. The first issue happened the first evening when I walked out of the room to go out for dinner and locked the bedroom door on my way out. I instantly realized I had left the keys inside the room. I went down to the front desk and asked for a key to open the door to get my keys. Long story short, I was told there was no other key for the door! I had the sole key! In the end, a locksmith was called who picked the lock and I had to pay him 150 pesos! The next day I left with my keys in hand and locked the bedroom door and outside door. When I returned, I unlocked the outside door but the key that was supposed to be for the bedroom didn't fit! I went down and told the front desk. This time the hotel maintenance man was there and he took 45 minutes of fiddling to pick the lock. Then and only then was I told to only lock the bedroom door when I was in the room and use a key for the outside door! Why was I given a key for the bedroom door then?? Overall, except for this inexplicable situation, I liked the hotel and room and bathroom.

10/10

Exceptional

18 Sep 2018

Verified traveler

The only thing I did not like was that the televisions in the room gave off a little light even when it was turned off. Other than that the rooms are amazing! Loved them.

10/10

Exceptional

15 Aug 2018

Sonia

Great location in Mexico City

We enjoyed staying a the Rio Elba suites.
Communication was excellent, the room was a decent size and modern as was the bathroom.
Having the equipped kitchenette allowed us to prepare breakfast, tea and coffee as and when wanted.

10/10

Exceptional

20 Jul 2018

Jen

Lovely stay with wonderful hotel staff. Everyone was very friendly and helpful. It’s also in a terrific location.

8/10

Excellent

19 May 2018

Juan

Great location; unbeatable price.

Location is fantastic, price is unbeatable. Stayed in a junio apartment; very clean modern decor. Perfect for a solo or couple.

My only complaint was there is no AC; they provided a Fan; which kind of resolved it. I happen to be in the 1-2 warm months in Mexico City. No ac should not be a problem at any other month.

8/10

Excellent

28 Apr 2018

Alfonso

Staff really proffessional, great location amd stylish deco. I missed some hangs in the wardrobes.

6/10

Pleasant

21 Apr 2018

Guest

Stuff barely speaks english! Had couple of complains like never got a wake up call or room was terribly cleaned but stuff either really doesn't understand ot don't want to undrestand...
Location is very ok though

10/10

Exceptional

20 Apr 2018

Max

Sleek and Modern

A spacious suite in the heart of Mexico city with all the amenities! 4 burner range, refrigerator, kettle, blender, two sinks, spacious bedroom with ample closet space, a safe, and a great bathroom with spacious hot shower.

8/10

Excellent

28 Feb 2018

Andy

Nice location

Beds could be better but overall excellent location and facilities!

10/10

Exceptional

26 Feb 2018

Uziel

Stay was fantastic. Spacious, clean and safe!

Family

10/10

Exceptional

19 Feb 2018

sandy

Excelente hotel !!

I stayed at this hotel in February 2018 and I can honestly say it was worth every cent I paid. The room was average size, bed was comfortable as well as the pillows, the restroom was beautiful in my opinion, oh and you also get a small kitchen area with forks,knifes,plates,cups,pots etc. The hotel is located in a very safe area I would Uber around everywhere if not walk day or night with no problem. Most importantly the hotel is pretty clean, nice and modern they also have someone at the front at all times making sure you belong to that hotel overwise you can’t get in which is excellent for security purposes. Overall I would definitely book this hotel again and would totally recommend it. Thank you suites rio Elba for such an amazing week stay with you guys !!

8/10

Excellent

12 Feb 2018

Domenico

nice plce to stay

the rooms are quite spacious,clean and comfortable.the area has many restaurants around since is the one of the business area in town and it is a bit noisy.

8/10

Excellent

06 Feb 2018

Ria

Nice hotel in excellent location

The hotel room was very clean and spacious. The staff courteous but with limited English language skills. What was lacking was a hair dryer and space heater. It gets pretty cold at night in the winter time and there is no central heating in Mexico City. When you ask the hotel to phone for a taxi, make sure you ask for a sedan, otherwise you'll get a more expensive van.

8/10

Excellent

23 Jan 2018

Ria

Great location

The rooms were spacious and clean. No heater provided, it being January, it was very cold in the am and evening. No hair dryer provided, only one from the desk available for the whole hotel.

10/10

Exceptional

13 Jan 2018

Elva

This is such a bargain?

Great place and I chose it just because it was my namesake. Elva Johnson

10/10

Exceptional

27 Dec 2017

John

Excellent experience

The hotel is in a really good location, the suite is roomy and clean!

8/10

Excellent

07 Dec 2017

juan

Almost perfect

It is very well located, close to reforma and at a very good price, does not have what you do not use.
Full of slmall restaurants and coffee shops so you don need a restaurant in the hotel.also close to convenient stores
the only issue is the noise.

8/10

Excellent

03 Dec 2017

Verified traveler

Enjoythe location. Staff was friend. Liked the sui

Only negative is they do not give or replace toiletries after use. That I didn't like at all.

10/10

Exceptional

28 Nov 2017

Melissa

Great stay, prime location

Had a great stay at Rio Elba. The room was beautiful, clean, modern. The bed was the most comfortable I have experienced in Mexico. The room may have been a tad bit small (not a big deal), but the bathroom (and shower) was huge! We stayed for two nights and have no complaints. The price was right and the location was perfect for exploring the city. Highly recommended.

Partner

8/10

Excellent

03 Oct 2017

Alice

Very nice and roomy lodging

The Suites were recently renovated and our master suite with three bedrooms and baths was great. They could add some more utlensils in the kitchen along with variety of glasses. The rooms can get warm and air conditioning would be a plus. The staff are very attentive and helpful. Location is great.

8/10

Excellent

12 Sep 2017

Verified traveler

Great stay.

If the area itself were a little better, then it would've been perfect. But I can't complain; I rented the room specifically for its close proximity (walking distance) to the U.S. Embassy. Will stay here again!

10/10

Exceptional

28 Jun 2017

Arlene

Mexico City Apartment

Location is great. Pillows were hard. Since the apartment has no ac if you leave the windows or doors open is a little bit noisy at night. Overall a great place. Apartment is very nice and furnishing as well.

8/10

Excellent

30 May 2017

Verified traveler

Nice Apartment but...

It was good but Mexico city is hotter that I expect. No Air Conditioner on apartment.

4/10

Poor

03 May 2017

H

Becarefull

out the Hotel does not have any sign saying \"Río Elba Hotel\", the entrance very narrow, front desk horrible does not look like that. Very clean, good conditions, but has not ventilation, no air conditioning, rooms are too small, size beds full look like individual.

8/10

Excellent

19 Apr 2017

Robert

Perfect for Winter, not Summer

The hotel would have been absolutely perfect if not for the fact that the room had no air conditioning. The room was remodeled and was beautiful - flawless even. The staff was friendly. The location was absolutely perfect. The only problem was the air conditioning. The room was hot at some times, and the windows are small, but we were able to open them. Overall I say this is the perfect hotel to stay at during the winter (there is heat), but not during the summer.

Partner

6/10

Pleasant

07 Apr 2017

Verified traveler

ok\n

it was ok. good location. simple. clean. nothing more than the basic needs. exactly what I needed.

10/10

Exceptional

27 Mar 2017

Verified traveler

Great place to stay!

Great location, close to the park and it's museums. Amazingly friendly staff, clean rooms, low cost. No ammenities like booking tours or breakfast, but we enjoyed our stay and would stay here again.

6/10

Pleasant

24 Mar 2017

Verified traveler

Good Location

The room was a lot smaller than shown on the hotel pic reservations. However, the hotel was centrally located and within walking distance to many museums and national monuments.

2/10

Poor

15 Mar 2017

Fitscarraldo

NOISE FROM NEARBY CONSTRUCTION 24/7!!!

This was one of the worst experiences I have ever had. I have traveled all over the world, am a American Airlines Million Mile flyer and have stayed in hundreds of hotels. I have never experienced construction noise from a nearby tower, with hammering, welding and dragging of pipes outside my window all night long. Especially without any advice to potential guests! When I went down in the morning bleary-eyed to tell the manager I was not the three additional nights I had book he slammed the checkout receipt down-- practically threw it in my face-- and stormed off. No Bueno!!!!

10/10

Exceptional

13 Mar 2017

Rosa

Beautiful suites great location

I really recommend the suites, from the outside of the building doesn't look like great place but one you get in is all you ask for

10/10

Exceptional

07 Mar 2017

GEORGE

MEXICO CITY

I WAS IN MEXICO CITY FOR 2 DAYS AND NIGHTS ,RIO SUITES ELBA WAS WITHIN WALKING DISTANCE TO MUSEUMS AND RESTAURANTS, THE HOTEL STAFF WAS VERY FRIENDLY, THE ROOM WAS CLEAN WOULD STAY THERE AGAIN. ENJOYED MY STAY VERY MUCH.

10/10

Exceptional

01 Mar 2017

S.C.

Great location, friendly staff

Great location, 10 minutes walking to monument of independence, 15 minutes walking to the museum of anthropology, and 20 minutes to Metro. Located at a residential area near major highways, within walking distance to pretty everything you need. The area is safe at night. We stayed at a very spacious 3 bedroom suite, there is even a piano in the living room, big surprise. The staff is extremely friendly, we spoke little Spanish, yet found no difficulties getting things done. Highly recommended.

Family

8/10

Excellent

30 Dec 2016

Sergio

In general is a good place to stay but there was no hot water at the shower, excetp that I'm perfectly comfortable on the place

8/10

Excellent

19 Jul 2026

Miguel Jorge Martínez

Habitación limpia y comoda

Friends

8/10

Excellent

03 Jul 2026

Andrés

Puede tener mejor mantenimiento el inmueble y la habitación, pero en general bien.

Self

10/10

Exceptional

14 Jun 2026

YONG

that's fine

10/10

Exceptional

04 Jun 2026

Marisela

La cama y almohadas, excelentes para dormir agusto. El baño super cómodo y la agua caliente estupenda. Tiendas, locales y restaurantes enfrente, al lado y cerquita para toda necesidad.

Self