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Four Seasons Mexico

Mexico City · Mexico

Paseo De La Reforma 500 Colonia JuarezView location

9.4/10Excellent1,000 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.2/109.2
Value7.0/107.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Seasons Mexico

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at the Zanaya, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 240 guestrooms featuring iPod docking stations and LCD televisions.

Read more about this hotelShow less

With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 12 minutes by foot from Angel of Independence Monument.

This luxury hotel is 0.1 mi (0.2 km) from Torre Mayor and 0.5 mi (0.8 km) from Chapultepec Park. Make yourself at home in one of the 240 guestrooms featuring minibars and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment.

Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Preferred by Nature Pets allowed Pet max weight (per pet) in kg is 35 Pet max weight (per pet) in lb is 77 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for full breakfast: approximately USD 25 to 50 for adults, and USD 18 to 40 for children
    • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
    • Valet parking fee: USD 5 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Paseo de la Reforma 0.1 km / 0.1 mi
Torre Mayor 0.2 km / 0.1 mi
Diana the Huntress Fountain 0.4 km / 0.2 mi
Chapultepec Park 0.8 km / 0.5 mi
Monumento a los Ninos Heroes 0.9 km / 0.6 mi
Angel of Independence Monument 1 km / 0.6 mi
Spain Park 1 km / 0.6 mi
Cibeles Fountain 1.2 km / 0.7 mi
Avenida Presidente Masaryk 1.3 km / 0.8 mi
Mexico Park 1.3 km / 0.8 mi
National Museum of Anthropology 1.4 km / 0.9 mi
Reforma 222 1.5 km / 0.9 mi
Avenida Insurgentes 1.5 km / 1 mi
Parque Zoologico de Chapultepec 1.6 km / 1 mi
Chapultepec Castle 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2005
  • Total number of rooms: 240
  • Number of floors (main building): 8
  • Single rooms: 23
  • Double rooms: 177
  • Suites: 40
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
Show 91 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private pool
  • Electric kettle
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • CasinoExtra charge
  • Game roomExtra charge
  • Sauna
  • Hot tubExtra charge
  • Spa treatments
  • Hairdressing salon
  • Preferred by Nature
  • Breakfast
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Snacks
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • DivingExtra charge
  • SquashExtra charge
  • Fitness
  • Cycling / mountain bikingExtra charge
  • BilliardsExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Four Seasons Mexico

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Four Seasons Mexico

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Four Seasons Mexico

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 207 m²SUI.6S
    SUITE PresidentialPhoto unavailable8 photos

    Four Seasons Mexico

    SUITE Presidential

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    207 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Fridge
    • Minibar
    • Hi-fi
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 56 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable16 photos

    Four Seasons Mexico

    DOUBLE DELUXE KING BED

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Fridge
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Four Seasons Mexico

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 50 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable7 photos

    Four Seasons Mexico

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Fridge
    • Hairdryer
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-4

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Four Seasons Mexico

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory SUPERIORBed in dormitory • SUPERIORBED.SU

    Photos are not available for this room type.

    Four Seasons Mexico

    Bed in dormitory SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 150 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Four Seasons Mexico

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    150 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER WITH VIEWSDOUBLE • PREMIER WITH VIEWSDBL.PE-WV

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Four Seasons Mexico

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDSQUA.2D-DX

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Four Seasons Mexico

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Four Seasons Mexico

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Four Seasons Mexico

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Four Seasons Mexico

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Seasons Mexico

9.4
Excellent
1,000 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.2 /10
Value
7.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Randall
10
10/10
Exceptional
03 Jul 2026
Lee
Great
10/10
Exceptional
28 Jun 2026
Lindsay
Great experience!
Partner
10/10
Exceptional
25 May 2026
Jesus
Best hotel in CDMX! Beds and sheets and pillows are the best!
Friends_and_family Friends
4/10
Poor
19 Feb 2026
Kyung Won
The hotel is going through major renovation and the gym and the pool were closed as well. I wish this was disclosed upon booking.

I could not rest in my room at all due to the construction noise from above. I would not have stayed here if I knew.
Partner
10/10
Exceptional
08 Dec 2025
Moises
Excellent attention at the fromt desk and at the Il Becco restaurant.
2/10
Poor
07 Dec 2025
Constantine
Noise construction you should
Not book hotel until
Is fully remodeled in 2026
10/10
Exceptional
15 Sep 2025
Jose
Room, Staff and bar/rest top
Business_and_leisure Friends
10/10
Exceptional
06 Sep 2025
Jesus
Best hotel in cdmx
Friends_and_family Friends
10/10
Exceptional
03 Sep 2025
Jesus
Great place. Worth it!
Partner
10/10
Exceptional
11 Jun 2025
Daniela
Four seasons has consistently superior service. The rooms are a bit outdated but very comfortable, clean and quiet. The hotel is under going renovations so I assume the rooms
Will be exceptional once completed. The courtyard and dining options are excellent. Staff truly go above and beyond.
Leisure Partner
6/10
Pleasant
18 Mar 2025
Cindy
I had the worst allergies in the room because of the carpet and dust. Our lights and black dust around the lantern covers. The rooms are definitely run down and I don’t think it’s worth 1k a night. There’s better newer hotels in Mexico City you can stay at for half the cost. Service here was also mid which I wasn’t expecting for a four seasons
Leisure Partner
10/10
Exceptional
06 Mar 2025
faisal
Amazing
10/10
Exceptional
25 Feb 2025
James
Superb hotel experience. An oasis in the otherwise bustling Mexico City.
Leisure Family
2/10
Poor
06 Feb 2025
Verified traveler
While the staff and grounds were was lovely and tUnfortunately I got food poisoning
Partner
6/10
Pleasant
10 Jan 2025
Verified traveler
Public space is nice, along the lines of what you would expect at Four Seasons. Similar experience at check in/out. The rooms I found to be 3/4 star. Bathroom felt almost cheap. Furniture needs upgrading - cabinet drawers didn’t work properly, desk had wobbly legs. Unremarkable overall.
Partner
10/10
Exceptional
30 Dec 2024
Dennis
Great stay. However, I found UBER \"Black\"much less expensive than hotel transportation option for trips during our stay.
Partner
8/10
Excellent
28 Dec 2024
MIKAL
The hotel is great, elegant, beautiful. The
food delicious. I have just to concenrs: they want me to move to another room even when by email I asked the hotel not, and my second day I needed to ask for the room cleaning service.
Leisure
10/10
Exceptional
28 Nov 2024
Shoja Oddin
Amazing, clean, excellent service, location, would definitely stay again.
Leisure Partner
10/10
Exceptional
02 Nov 2024
Mohammadmehdi
Excellent!
10/10
Exceptional
10 Oct 2024
Cristian
It was a beautiful trip and the hotel 10/10 excellent
Leisure Family
4/10
Poor
05 Oct 2024
Marisa
El día que teníamos el evento por el que fuimos a México llegamos al hotel, eran las 5pm y todavía no habían hecho la habitación por lo cual ya no pudimos ni descansar ni bañarnos ya que nuestro taxi nos recogería a las 6 y la habitación estuvo lista a las 5:35
Cuando fue a la recepción lo único que me ofrecieron fue que nos podían dar un café de cortesía???? En serio????
Al día siguiente en el bar un extranjero nos platicó que cuándo llegó el aire acondicionado no funcionaba y que los cambiaron de cuarto y les ofrecieron los desayunos gratis durante toda su estancia y a nosotros por ser mexicanos un café????
No seamos malinchistas y tratemos a todos por igual
Además en un hotel en donde estás pagando $800 dólares por noche esperas que tu habitación la limpien en la mañana y si no contraten a más personal
Leisure Partner
10/10
Exceptional
17 Aug 2024
Daniel
Nice and quiet old school facility
Leisure Partner
10/10
Exceptional
06 Aug 2024
Maria Del Carmen
Awesome service.
Leisure Family
8/10
Excellent
05 Aug 2024
Thomas
courtyard was great! Room was OK
10/10
Exceptional
31 Jul 2024
Devin
😘
Business Self
10/10
Exceptional
22 Jun 2024
Sarah Elizabeth
5* for a reason
Leisure Partner
10/10
Exceptional
13 Jun 2024
Vinod
Great location and impeccable service
10/10
Exceptional
27 May 2024
Alicia
Well run hotel in Mexico. Room service was very good. Gabriel at the front door was very helpful. Easy to get cars at the hotel which made touring easy. Rooms nice.
Leisure Family
2/10
Poor
22 Apr 2024
Andrea
The hotel bar plays loud music until 1 AM and we were given a room directly above it, and were told there were no rooms to switch to. Basically, American tourists come to this location to get drunk somewhere they consider “safe” and the hotel guests suffer through their loud parties while trying to sleep after 4am flights.

We checked out after 1 night, they did not offer anything in terms of customer service.
Leisure Partner
10/10
Exceptional
01 Apr 2024
Meghan

Excellent hotel

Incredible service, excellent property and truly made our vacation! Would definitely come back.
Partner
10/10
Exceptional
17 Feb 2024
ELAYNE

Our stay

Nice, clean missed turn down service. Gift was promised but not delivered.
Partner
10/10
Exceptional
09 Feb 2024
Alex
We had a great stay at the Four Seasons of Mexico. Charming hotel with great staff and most helpful concierge. Special thanks to the manager Emma Vicini who made our stay so pleasant with her attention to detail and constant follow up. We loved every minute and look forward to a future stay at this hotel.
Leisure Friends
10/10
Exceptional
28 Jan 2024
Antonio
I came here to celebrate my anniversary after years of staying here for business. The staff are incredible, the food outstanding and the courtyard a magical oasis. One of my favorite hotels in the world.
Leisure Partner
10/10
Exceptional
14 Jan 2024
SE
Exceeded every expectation! Beautiful property, kind, polite staff and impeccably clean. My room was comfortable, every need was met and the food was just perfect. Location was wonderful and staying as a guest here so close to Christmas was also very special with the decorations and temporary ice rink. I cannot wait to return to the FS Ciudad Mexico again soon. Muchas gracias!
Leisure Self
10/10
Exceptional
10 Dec 2023
Madeline
Wonderful stay. The only negative was that the upholstered chair in the room needed cleaning, and there was a large red stain on the rug. Otherwise it was lovely.
Partner
10/10
Exceptional
02 Dec 2023
Pearl

Enjoyable Stay

Comfortable bed & pillow. Nice fragrance. Good amenities.
Partner
10/10
Exceptional
01 Dec 2023
Yaanik B
Amazing, world class hotel
10/10
Exceptional
02 Nov 2023
Pablo
Beautiful property, excellent service, great food. Pan Dulce is a nice treat.
Leisure Family
10/10
Exceptional
22 Oct 2023
Steven
It's great!
10/10
Exceptional
25 Sep 2023
Ann
The courtyard with the beautiful flowering trees was so lovely!
I stayed on the third floor and each time coming out of the elevator there was a wonderful floral scent. Not sure from where the scent comes but added to the ambiance of hotel.
The girls working the Pan Dulce were delightful!
Leisure Partner
10/10
Exceptional
07 Sep 2023
a
Absolutely fabulous on every level
Highly recommend
Friends_and_family Family
10/10
Exceptional
01 Aug 2023
Marc
Great location, service, and amenities.
10/10
Exceptional
05 Jul 2023
Nancy
The hotel itself is the epitome of luxury - beautiful courtyard, fabulous pool. The staff is attentive and responsive to any requests. The concierge staff is knowledgeable, helpful, determined to answer any question and make sure you are satisfied with the results. We were delighted with the location and found it very convenient for everything we were doing.
Leisure Partner
10/10
Exceptional
17 Jun 2023
bertha
Great service, kindness from the staff
Leisure Partner
10/10
Exceptional
06 May 2023
Victoria
10/10 absolutely best in all aspects, would stay again they are excellent and worth the $
Leisure Partner
4/10
Poor
14 Apr 2023
Verified traveler

STAY ELSEWHERE

I wanted to love this property so much. It looked so beautiful and it is a Four Seasons, after all. However, customer service at the front desk leaves much to desire. Even trying to confirm my reservation with the reservations department was close to impossible. My friend stayed at the St Regis and I only wish I had done the same. I will not be returning which is a shame as the property is beautiful and in a great location. Save yourself the hassle and choose another hotel in the area, there are many 5 star. Customer service in Mexico is renowned for being exceptional but this property has much work to do, specially at the high prices they are charging. Really, the rudest front end staff (not housekeeping - they were exceptional). It is the look and feel of a Four Seasons but some employees fall short (to say the least) of the standard.
6/10
Pleasant
12 Apr 2023
Enrique
The staff is very aggressive with check out, they start pushing since 11 pm. They also call 1am for their own mistakes in a tab.
Will never stay there again, to expensive in price for cheap service
Leisure Partner
4/10
Poor
26 Feb 2023
Tammy
This property is old and the service was so bad . They never replenished our glasses. They only gave one turn down service for only one bed but we had two beds. They never vacuumed our room. So disappointing not Four Seasons level and standard.
Leisure Friends
10/10
Exceptional
20 Dec 2022
Tomasz
I booked the room for someone else (no complaints, so I assume everything was ok). By mistake, I booked in my own name on the day of check in, and could no longer change it through hotels.com, but the reservation department was flexible and they made no problem changed the name of the guest, as well as agreed to cancel a previous reservation by the credit card concierge service for the same person at no cost, where it was not possible to remotely pay for the stay.
Self
10/10
Exceptional
19 Dec 2022
WILLIAM

Let's do it again!!!!

Staff was amazing from beginning to end. Will definitely revisit again.
Business
8/10
Excellent
05 Dec 2022
Yuan
Excellent in general.
Leisure Family
6/10
Pleasant
23 Nov 2022
Matthew
Obviously a nice hotel with wonderful beds. Decent restaurants too. Love the L’Occitane amenities. Unfortunately, hotel front desk agents play games with when your room is ready and let others who arrive after you get their keys first—despite it being after check time. Make sure if they don’t have your room ready by 3:00 that they don’t try to hustle you off to the bar so they don’t have to worry about you seeing them prioritize other gas first. If that happens make sure you speak up and ask to speak to a manager. This hotel is way too expensive to not get five star treatment at every turn.
Leisure Self
10/10
Exceptional
01 Nov 2022
David
great hotel, with excellent service, and a good location.
Leisure Family
10/10
Exceptional
30 Sep 2022
Raul
Exelwnte
Family
10/10
Exceptional
21 Sep 2022
Meredith
The courtyard gardens are incredibly serene. The concierge staff are more helpful than you could ever imagine.
Leisure Family
10/10
Exceptional
19 Sep 2022
Harparminder
Centrally located in a very nice neighborhood, safe. The garden was wonderful.
Leisure Partner
8/10
Excellent
19 Sep 2022
Blake
The Location and Staff is always great. The courtyard is wonderful and opening your window to it is very beautiful. The concierge app was super helpful. The housekeeping staff though kept forgetting to replace drinking water and coffee, and there is no creamer or substitute in the room.
Leisure Partner
10/10
Exceptional
08 Sep 2022
Muzaffar
The hotel is very conveniently located on the finest avenue in Mexico City, next to the Chapultepec Park, and at walking distance from restaurants, shopping, and many museums.

The staff at the hotel, every single person we came across, was polite, helpful, gracious, and very knowledgeable.

We highly recommend the hotel, and would love to go back at the next opportunity.
Leisure Family
10/10
Exceptional
02 Aug 2022
dara
Ecellent
Leisure Family
10/10
Exceptional
18 May 2022
Charne
Beautiful hotel.Lovely rooms.Great food.
Convenient amenities-in house Covid testing for travel.Perfect!!
Friends_and_family Friends
10/10
Exceptional
09 May 2022
Miguel
Fantastic service! Covid testing easily available on site. Outstanding location!
Leisure Partner
10/10
Exceptional
25 Apr 2022
Elizabeth
I would definitely stay at four seasons again, the service by far the best during our travels
Leisure Family
10/10
Exceptional
20 Mar 2022
silvia
Great
Leisure Family
10/10
Exceptional
18 Mar 2022
Deborah

Perfect stay

This was a beautiful hotel! Nice big standard rooms with view to courtyard which is spectacular at night! The breakfast buffet while not included is a feast and worth the money if you come with big appetite. They provide you with plenty of bottled water free of charge.
Friends_and_family Family
10/10
Exceptional
01 Mar 2022
Chris
Beautiful property in a great location. Staff was friendly and accommodating. The Four Seasons was everything we hoped it would be. Will definitely be back.
Leisure Family
10/10
Exceptional
14 Feb 2022
Lance
Beautiful courtyard
Leisure Partner
10/10
Exceptional
31 Jan 2022
Joseph
Everything was wonderful and top notch
Leisure Family
10/10
Exceptional
30 Jan 2022
Amber
Amazing service and location. Highly recommend
10/10
Exceptional
28 Jan 2022
Alejandra
Our stay was comfortable and perfect. The staff is nice and accommodating. Our room was great and it includes an expresso machine and a water kettle with tea and coffee. It is great because we would be in and out all day and we would come back for breaks we would just brew tea or have coffee and continue with our day. The concierge is magnificent. Everything you need they have. I had errands, deliveries and even needed a tag removed from a coat I bought, they all took care of it. It is right on Reforma and you can walk everywhere or take an UBER. I highly recommend this hotel. Isabel, Rodrigo, Jesús, Alejandra and all the staff thumbs up!
Business_and_leisure Partner
10/10
Exceptional
07 Jan 2022
Laura Maria
The location was nice, had good restaurants, loved the garden and outside area. Employees were friendly and helpful.
Leisure Family
10/10
Exceptional
04 Jan 2022
Rosella
Excellent
Leisure Family_with_children
10/10
Exceptional
30 Nov 2021
Eugene
This hotel is beautiful, centrally located to many attractions and was honestly, just a joy to stay at. The bed was comfortable, the courtyard was beautiful and the service was exceptional. We really enjoyed our time at this property.
Partner
10/10
Exceptional
17 Nov 2021
Edward

4 Seasons - 5 Stars

This hotel is stunning. Great location. Staff is exceptional and the service was outstanding. Dining options were very good. The courtyard is simply gorgeous. Like stepping into another world. Highly recommend.
Partner
10/10
Exceptional
15 Nov 2021
Marissa
Nothing beats the Four Seasons.
Leisure Family
10/10
Exceptional
12 Nov 2021
Timothy
The extreme care and friendliness in each and every department of the hotel.
Leisure Partner
10/10
Exceptional
31 Oct 2021
Alistair
Excellent hotel, well located, with above average facilities
Leisure Self
10/10
Exceptional
05 Oct 2021
Juan P
Excellent hotel. The service was great and made the whole experience unique. BEATIFUL property. Great place to stay in Mexico City.
Leisure Partner
10/10
Exceptional
22 Sep 2021
Patricia
Excellent hotel
Business Self
10/10
Exceptional
13 Sep 2021
Jenna
5 star!
4/10
Poor
12 Sep 2021
Rajindar
Poor service, poor housekeeping
Leisure Partner
10/10
Exceptional
10 Sep 2021
Jesus
I love the property and the service, and I feel comfortable with it's Covid protocols. However, I had to request that hair dryer for my wife, hand towels that were not there, and, something else, I forget now.

However, the fact that I was recognized and offered early check-in was a main differentiator in other alternatives I have in Mexico City.
Business_and_leisure Family
10/10
Exceptional
08 Sep 2021
Scott
Beautiful property, excellent staff.
Leisure Partner
10/10
Exceptional
23 Aug 2021
ANNA
Beautiful, clean, great service, very polite and helpful staff.
Leisure Self
10/10
Exceptional
14 Aug 2021
Verified traveler
This is a great jewel in the heart of one of the nicest and safest areas of Mexico City and it performs fully up to the expectations of the great Four Seasons name!
Business Self
10/10
Exceptional
23 Jul 2021
Verified traveler
Excelente como siempre
Leisure Family
10/10
Exceptional
06 Jul 2021
Verified traveler
This hotel is amazing, great service!
Business_and_leisure Family
10/10
Exceptional
27 Jun 2021
Verified traveler
Excelente servicio
Leisure Family
10/10
Exceptional
22 Jun 2021
Verified traveler
Staff was courteous and attentive.
Business Self
10/10
Exceptional
21 Jun 2021
Verified traveler
Second time staying at this hotel and once again it did not disappoint. The hotel, staff and service was immaculate. The hotel restaurants served amazing food.
Leisure Family_with_children
10/10
Exceptional
10 Jun 2021
Verified traveler
Beautiful location! Amazing garden
Business_and_leisure Partner
10/10
Exceptional
05 Jun 2021
Verified traveler
Excellent Hotel!
Business_and_leisure Family
6/10
Pleasant
30 May 2021
Verified traveler
Nice hotel. Fell short on delivering VALUE.
My expectations were high for $370 a night.
Prior stays in DF Gran Hotel, Fiesta Americana and Presidente.
10/10
Exceptional
25 May 2021
Verified traveler
The Four Seasons in Mexico City is one of the most beautiful properties in the city. Their gardens are breathtaking and the food is amazing. We will definitely be back!
Leisure Partner
10/10
Exceptional
24 May 2021
Verified traveler

The best service in CDMX

The service here was extraordinary. Jesus at the concierge desk was extremely helpful!
Friends_and_family Friends
10/10
Exceptional
20 May 2021
Verified traveler
Excellent property and very kind and caring staff.
Business_and_leisure Self
8/10
Excellent
18 May 2021
paul

nice stay

great service, pple very atentive. room drapes not very clean., pillows not comfortable, pool very small.
Partner
8/10
Excellent
14 May 2021
Stephanie

Service and attentiveness stood out.

Excelente service and cleanliness! The team is always ready to bend over backwards for guests.
Business
2/10
Poor
03 May 2021
Verified traveler

Really disappointing stay

We were really excited to stay at the Four Seasons but we ended up very disappointed. It turns out the AC in the room they gave us was broken so the first night was unbearably hot. We called in the morning to have it fixed and they sent someone who said they fixed it, but still didn’t work. We called down to the front desk but they didn’t answer for 15 minutes straight, so we had to go down and request a new room. They didn’t apologize or anything, but they eventually moved us to a new room.

Next, there was a wedding which means no one in the hotel could use the main restaurant for dinner, even though we had already made a reservation through the concierge for that restaurant, so when we arrived they told us our reservation was for the bar instead.

Lastly, that same main restaurant on Sundays is only open for brunch, so there was nowhere else to eat at the hotel except for room service. Keep this in mind if you’re staying there, because there really aren’t many food options besides one restaurant and room service.
Friends_and_family Friends
10/10
Exceptional
19 Apr 2021
Tri
Great stay ... no problems at the hotel at all. Very clean would stay again.
Friends_and_family Friends

Location & surroundings

Four Seasons Mexico
Paseo De La Reforma 500 Colonia Juarez, Ciudad De Mexico, Mexico

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Four Seasons Mexico

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