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Casa Castillo

Mexico City · Mexico

16 Curie AnzuresView location

9.0/10Excellent131 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Castillo

Located in Mexico City (Reforma), Casa Castillo is within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. This hotel is 0. 7 mi (1. 2 km) from Chapultepec Park and 1. 1 mi (1. 8 km) from Angel of Independence Monument.

Make yourself at home in one of the 14 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Conveniences include safes and portable fans, and housekeeping is provided on request.

Read more about this hotelShow less

Located in Mexico City (Reforma), Casa Castillo is within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. This hotel is 0.6 mi (1 km) from Chapultepec Park and 1.1 mi (1.8 km) from Angel of Independence Monument.

Make yourself at home in one of the 14 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and portable fans. null

Popular amenities

Free WiFi
Dining services
Concierge
Gym
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Private host property Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector and a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 600 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida Presidente Masaryk 0.5 km / 0.3 mi
Paseo de la Reforma 0.8 km / 0.5 mi
Torre Mayor 0.8 km / 0.5 mi
Chapultepec Park 1 km / 0.6 mi
Monumento a los Ninos Heroes 1.2 km / 0.7 mi
Chapultepec Castle 1.3 km / 0.8 mi
Diana the Huntress Fountain 1.3 km / 0.8 mi
National Museum of Anthropology 1.4 km / 0.9 mi
Angel of Independence Monument 1.6 km / 1 mi
Parque Zoologico de Chapultepec 1.6 km / 1 mi
U.S. Embassy 1.7 km / 1.1 mi
Spanish Consulate General 1.9 km / 1.2 mi
Spain Park 2 km / 1.2 mi
Mexico Park 2.2 km / 1.3 mi
Cibeles Fountain 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 14
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE KING BEDAPARTMENT • DELUXE KING BEDAPT.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    APARTMENT DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUMQUADRUPLE • PREMIUMQUA.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Casa Castillo

    QUADRUPLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE GRANDTRIPLE • GRANDTPL.GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Casa Castillo

    TRIPLE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE TWO QUEEN BEDSAPARTMENT • DELUXE TWO QUEEN BEDSAPT.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    APARTMENT DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Castillo

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Castillo

9.0
Excellent
131 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
22 Feb 2026
Chen Hao
En general, todo estuvo muy completo y se admitieron mascotas. Las habitaciones eran amplias y cómodas, y contaban con servicios como cafetera, microondas y nevera. También había televisión y caja fuerte. Los baños eran excelentes y el ambiente era limpio y cómodo.
Friends_and_family Family
6/10
Pleasant
15 Feb 2026
Miriam Viridiana
El lugar es muy bonito y ubicado en una zona céntrica, pero hay dos cosas:
1. Las habitaciones no tienen buena hermeticidad, se cuelan todos los sonidos de los pasillos, escuchas quien llega, quien se va(supongo que por eso te ponen el antifaz y tapones para oídos en la habitación).
2. La ropa de mi cama olía a que no se cambió desde hace mucho tiempo y tenía un olor a persona, creo que eso es súper inaceptable en un hospedaje, eso me generó mucho desconfort y decidí poner algo en mi ropa en la almohada porque al final ahí pones la cara
3. No te recibe propiamente un host en la recepción sino un guardia de seguridad que no brilla demasiado por ser muy amable.
Business Self
10/10
Exceptional
07 Feb 2026
Samuel Neguib
Padrísimo
6/10
Pleasant
24 Jan 2026
Alberto
Pros:
- The location is great, the best feature of this place.
- Room was clean and tidy.
- Bed was ok
- Staff was helpful.
- The room has good size, and decoration is nice.
Cons:
- The room I got was in a street corner and the outside noise did not let me sleep. The hotel warned me about that a couple of hours before I checked in, saying that the room was cheap because of that, which disappointed me, since I would haven't booked this room if I knew the noise was that bad. Honestly, they should not even offer that room, the outside noise was as if you were sleeping in the street. And the curtains do not block completely the outside street light.
- The bathroom was too small, the door hit the furniture to open it, between the toilet seat and the front wall was like 30 cms, very uncomfortable to use.
- Pillows were not of good quality, combined with the outside noise, made me had a terrible night, couldn't rest.
Business Self
10/10
Exceptional
30 Nov 2025
zaid
Room was very clean and chic, staff were amazing and welcoming
Leisure Self
10/10
Exceptional
24 Nov 2025
Jody
Great place to stay!
Leisure Family_with_children
10/10
Exceptional
17 Nov 2025
Martin
Nos encanto el edificio una casona spectacular en un lugar muy apropiado con restaurantes cerca. Encabtados de hospedarnos ahi
10/10
Exceptional
07 Oct 2025
María
Great location and beautiful place to stay! Loved everything!
Leisure Family
8/10
Excellent
25 Sep 2025
Damian
Noisy at night, my aparment was facing Leibnitz street due to the suppliers of a big hotel Camino Real and Leibnitz street is the back door of that hotel. The other issue was the apartment was on a third floor with no elevator and one of my kids with a leg sports injury it was complicated to get up and down of the apartment.
We like the location, decorations, cleanness and attention of the security staff cause there is no lobby at all we only saw cleaning personal and security staff.
Friends_and_family Family
8/10
Excellent
04 Aug 2025
Carlos
Better accessibility to a hot shower.
Leisure Family_with_children
10/10
Exceptional
15 Jun 2025
igor
Great place to stay in Mexico City for a few days
Business_and_leisure Partner
6/10
Pleasant
24 Feb 2025
Arthur
A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.
Business_and_leisure Partner
10/10
Exceptional
29 Jan 2025
James
This property is extremely safe- ring bell to enter and no keys for room doors. You have a code. It’s very clean for an older hotel- even the hanging lamps were dusted ! The staff was very friendly and helpful- let us check in early, watched our luggage both before checking in and the day we checked out. Definitely is worth way more than we were charged- great job all around!!!
Business_and_leisure Family
8/10
Excellent
28 Nov 2024
Maria
Beautiful area, nice hotel and excellent staff
Business_and_leisure
10/10
Exceptional
25 Nov 2024
Daniela Carolina

Excelente

El lugar esta hermoso, muy acogedor, te hace sentir en casa, muy limpio, con vigilancia 24 horas, la habitación comodisima con todo lo indispensable para tu estancia y hacer el check in es muy fácil, además de ser petfriendly, nos proporcionaron camita y platitos para mi peludita
Friends_and_family Family
8/10
Excellent
12 Nov 2024
Abiola
Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.
Business Self
8/10
Excellent
08 Nov 2024
Hilda
friendly sraff
Leisure Partner
10/10
Exceptional
02 Nov 2024
Reginald
The staff was very helpful and respectful
Self
8/10
Excellent
31 Oct 2024
Melanie
The hotel is pretty. Very noisy, you can hear everything outside your room.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Beatriz
Excelente ubicación, el personal muy atento y la habitación con todo lo indispensable.
Friends_and_family Family
10/10
Exceptional
21 Oct 2024
Carlos
Excelent
Leisure Partner
8/10
Excellent
07 Oct 2024
Verified traveler
Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small
Leisure Partner
10/10
Exceptional
26 Sep 2024
Johanna

Excellent location, quality & price. Would return!

We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store.

We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated.

The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults.

The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again.

Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Richard
This is a great place to stay.
Leisure Self
6/10
Pleasant
14 Jun 2024
Jean-Yves

Perfect little hotel with fatal flaw

This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.
Partner
6/10
Pleasant
12 May 2024
kathiuzka
The room doesn't have Any air conditioning. Only a fan per room.
6/10
Pleasant
27 Apr 2024
Mildred
Nice
2/10
Poor
16 Mar 2024
louis
Good: people at the desk were friendly and the room was reasonably clean. Now the bad...The spouts spat at us regularly; water shoots all over the place- several times per day.Worst is that owner isn't a normal human. We had the room for 6 days straight and then learned there would be a major snowstorm on our return and getting stuck in the airport for the night on our way back was going to be real, so we asked about extending for one day at same rate from our 6 day stay. They would not do this for us. It's theirs and they can do what they want, but in 20 plus years of travel, I've never met an owner who wouldn't accomodate a long-term traveler in some reasonable way until now. Rooms available, so space not an issue. So as to not spend hours moving, we booked an extra night with them online. We were again charged the cleaning rate of 222 MXN, plus the daily rate was higher, so in the end, we paid around 340 MXN (about $20 USD) above original rate; stayed in the same room. Never any talk about rebating the cleaning fee. I WOULD NOT stay here again because if a business can't treat its clients as human, they won't receive my money. I hope the reader considers this review in deciding about Casa Castillo. Please spend your money with truly human owners. I hope our extra $20 USD and this review is worth it to Casa Castillo!!
Leisure Partner
10/10
Exceptional
10 Mar 2024
ALLAN
I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.
Leisure Self
10/10
Exceptional
07 Mar 2024
Judy
Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!
Leisure Partner
10/10
Exceptional
01 Dec 2023
Brendan
The rooms are very comfortable and the property is beautiful.
2/10
Poor
26 Oct 2023
Bianca
The premises are beautiful, unfortunately staff were very rude. When I made my reservation I paid for a queen size bed, yet, they hosted me on a room with a full size bed. I talked to Jose Eduardo about this. He works reception. He said he wasn’t able to do anything about it. Then I asked to talk to the manager, Jose Eduardo said the manager would give me a call back but she never did.

Another thing to notice is that they have a bell that guests have to ring in order to get inside the premises. There is no other way in.
One night around 2 am a guest was ringing the bell for a long time and staff never opened the door for her. She ended waking us up by knocking on the guests windows asking us to let her inside the premises.

So if you are a light sleeper like me and don’t want anyone to disturb your sleep, don’t book at this place.

It’s a shame that this beautiful place doesn’t have good costumer service.
Business Self
8/10
Excellent
08 Sep 2023
Jorge
Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.
Leisure Partner
10/10
Exceptional
07 May 2026
Alejandra
Super hermoso, buena atención y buena ubicación
Self
10/10
Exceptional
30 Apr 2026
Juan Carlos
La habiatacion 1 huele mucho a humedad deben de corregir eso y no hay clima
Family
10/10
Exceptional
25 Mar 2026
Luisa Alejandra
Me fue increíble, definitivamente es un lugar al que quiero regresar, el personal súper atento la ubicación increíble, la limpieza de la habitación estuvo muy bien excepto un pequeñísimo detalle (cabellos en la pared de la regadera), pero fuera de eso, perfecto!
Self
8/10
Excellent
04 Feb 2026
julio
La habitacion y las amenidades
Leisure Partner
10/10
Exceptional
22 Jan 2026
Jorge
Great
Business
4/10
Poor
12 Nov 2025
Erik Francisco
Estuve en la habitación 1, muuuucho ruido toda la noche. Y la regadera tenía agua caliente en momentos solamente. Muy mala experiencia cuando lo que buscas es solo un buen baño y decansar la noche
Business
10/10
Exceptional
26 Oct 2025
Joaquin
Muy bonito y excelente servicio
Leisure Self
10/10
Exceptional
02 Oct 2025
Olga
Todo muy bien, sólo creo que es un poco tarde el check in a las 4pm
Leisure Family
8/10
Excellent
21 Aug 2025
Gladys
El lugar es muy bonito, las habitaciones son muy cómodas y limpias.
Los únicos inconvenientes fueron que nos hospedamos en una de las suites del cuarto piso y no cuentan con elevador, nos fue complicado porque llevábamos un menor, carriola y varias maletas, (el personal muy amablemente nos brindó ayuda en algunas ocasiones). También como sugerencia deberían tratar de mejorar su servicio de agua caliente en las regaderas porque salía 20 segundos agua caliente y luego varios minutos agua helada haciendo imposible bañarnos en un corto tiempo.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
francia
Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente.
Ampliamente recomendable!
Leisure Partner
10/10
Exceptional
29 Apr 2025
Mauricio
Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.
Leisure Self
10/10
Exceptional
28 Apr 2025
Alejandro A
We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.
Leisure Family
8/10
Excellent
05 Apr 2025
Marcela

Recomendado 100%

Todo excelente!!!
Friends_and_family Family
10/10
Exceptional
16 Mar 2025
Alcuma
Buena atención del personal
Business
10/10
Exceptional
31 Jan 2025
Verified traveler

Excelente estancia

Excelentes instalaciones y me facilitaron mucho el conseguir un estacionamiento
Business
10/10
Exceptional
20 Dec 2024
GLORIA
Limpieza mala , pelos en la cama al destenderla el primer día.

El agua de la regadera difícil de controlar.
Friends_and_family Family
10/10
Exceptional
23 Nov 2024
GLORIA
Excelente hotel
Self

Location & surroundings

Casa Castillo
16 Curie Anzures, Mexico City, Mexico

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Casa Castillo

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