Name: Senia Reforma
Address: Río Ebro, 84, Mexico, 6500, MX

6/10

Pleasant

09 Dec 2025

Kunal

AC was not working, the Safety locker went into an error on the last day. The front desk folks were helpful, but need some work in the room

Leisure Family

8/10

Excellent

06 Nov 2025

Fernando

Buena opción cerca del Ángel de Independencia.

Friends_and_family Family

8/10

Excellent

13 Jul 2025

daniel

Everything Is good about this place.

8/10

Excellent

12 Jul 2025

Maria

Location great

Leisure Family

6/10

Pleasant

20 Jun 2025

Timothy

Well, there were large slabs of drywall in the front hallway the entire time we were there, and we only saw handymen a couple of times. The room itself was clean, and the bed was comfortable.

The employees spoke bad, inconsistent English. Despite there being an English menu, the room service staff said they spoke no English at all over the phone.

The food from room service was terrible. They managed to ruin french fries. We were told there would be an hour and a half wait for food. Then when it arrived, not only were the fries cold, but brittle and stale, as if they were days old.

There was an inexplicable step to the bedroom. So, when I carried the tray of food into the bedroom, I tripped and spilled it all over the floor. That lone, weird step is something I tripped over twice, and it made the room handicap inaccessible.

There was ONLY outdoor seating available for the complementary morning breakfast. Which, in nice weather, might have felt pleasant. But it rained every day of our stay in Mexico, so I was shivering on this fourth floor outdoor porch while rain petered on the awning overhead.

This whole stay started with me going to the Wyndham Garden Polanco, where I had INTENDED to stay. I was told by that employee that, no, I was actually at the Reforma location. (The website screwed me over, because I had specifically sought out a room at the Polanco location.) That employee gave me bad, misleading information, saying a 30 minute walk was only 12.

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Arthur

Great

Business Self

10/10

Exceptional

25 Apr 2025

Lucy

Everything excellent.

Leisure Partner

8/10

Excellent

18 Apr 2025

Dennis

Todo muy bien a excepción de que no cuentan con un lugar propio para estacionamiento! Pero demás todo bien!

Leisure Family

8/10

Excellent

04 Jan 2025

Lucila

Great for what i needed.

Leisure

8/10

Excellent

24 Dec 2024

Erin

Great location! Rooms were comfortable and clean. Breakfast on the rooftop was simple, but delicious.

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Rebeca

muy buen hotel cerca del angel de la independencia. Los cuartos son muy amplios, solo hay algunos sin ventana real.

Leisure Partner

8/10

Excellent

29 Oct 2024

RAMAN

Location

Business Self

8/10

Excellent

20 Oct 2024

JOVANNI

Nice , clean hotel. Great dining options nearby.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

Pete

Best mini vacation

We were welcomed and treated so nice. We want to go back soon! Best part was the small hotel ambience, we enjoyed no waiting on breakfast or the elevators. Wish all your hotels were this cozy it felt like we were home. Thank you for the experience..

Partner

10/10

Exceptional

05 Jul 2024

Juan

Close to good eaterirs with a vast variety. Quiet neighborhood and feels safe. Main entrance is always locked for safety. Clean operation and frendly staff.

Leisure Family

10/10

Exceptional

04 May 2024

Tania

Great place to stay near by reforma

Leisure Partner

10/10

Exceptional

30 Apr 2024

Paul

We enjoyed every moment in this cozy hotel, it is kinda outdated but compensates with location, how well maintained it is, quality of the staff, very helpful in many ways and Leticia deserves an outstanding ovation, I don’t remember the name of the girl at the front desk who kindly provides a card for public transportation.

Business_and_leisure Partner

10/10

Exceptional

25 Apr 2024

Lorena

Very clean, good breakfast, confortable bed, has a little kitchen with free coffee, microwave, and cooktop, free wifi. A lot dinning places.

Leisure Self

6/10

Pleasant

31 Jan 2024

abdul

It was nice and clean place to stay. Wifi not good. People don’t speak English. If you work in a 5 star hotel people should speak little bit English. Not good breakfast. Other hotels pay less money and get buffers for breakfast

Business

4/10

Poor

22 Jan 2024

Verified traveler

Breakfast is NOT what you would expect

Location is wonderful but this hotel should not state it includes “continental breakfast”. The staff who prepares the food (just one person) seems to be in hurry and literally took my dish out of the table. I did not finish the fruit ( a bowl of melon and papaya which are dry and not fresh) and she took it. I was given two toasts that are burned and when I barely finished one she took the other, too! Why in such a hurry? I almost wonder if the hotel recycle them?!?!? After the first day, I did not return for the breakfast. It is too bad because I would not have chosen this hotel at the price if the breakfast were not included.

Friends_and_family Family

4/10

Poor

01 Jan 2024

Gabriela

When I booked, it say my room had fridge and microwave, not true.
The coffee maker didn't work, the blow dryer didn't work.
The property offered washer and dryer, I washed my clothes and the dryer didn't work. I had 2 loads of wet clothes and a plane to catch early the next day, didn't sleep making sure it got dried with a heater they offered.

Leisure Family

6/10

Pleasant

22 Dec 2023

A

Todo muy bien, pero la secadora de cabello no funcionaba, y solo nos dejaron 2 toallas y eramos 4 personas.

8/10

Excellent

14 Dec 2023

Carlos

Nice convinient hotel

Leisure Partner

10/10

Exceptional

25 Sep 2023

Ana

The price was reasonable.

Leisure Family

10/10

Exceptional

09 Sep 2023

Juan

Neigborhood makes you feel safe. All eateries with in a brief walling distance. Less trafic then staying on the middle of downtown area

Leisure

8/10

Excellent

22 Jun 2023

Victor

The location is great. Rooms are suites with fridge, mw and small table.

Leisure Partner

10/10

Exceptional

08 Jun 2023

Diana

There was plenty of room with a kitchenette, desk, and bedroom, but the staff at this hotel make it truly a pleasure to stay there. They made sure I had a taxi when I needed it and the same driver stayed with me throughout my stay. It was an amazing experience.

Leisure Family

6/10

Pleasant

31 May 2023

JAN

It’s affordable. If not for the price, I would go for another option.

Leisure Partner

8/10

Excellent

26 Feb 2023

Vicenta

Close to everything

Leisure Self

4/10

Poor

07 Feb 2023

samuel

location

Leisure Self

4/10

Poor

03 Feb 2023

Verified traveler

Not worth the money

Pros
- spacious room
- comfortable bed
- nice staff
- hot water

Cons
- windows are opaque - you can’t see out the windows so the room is ALWAYS dark
- AC was broken the entire time
- elevator outside the room was loud, couldn’t close my door because of broken AC
- reserved a queen room and got a double
- free breakfast was not good at all (minimal options which is ok! But they tasted bad)

I got a good deal on this place, but if I paid regular price I would have been really upset. I’ve stayed in other hotels around here for the same price that were way better. No way I’d stay here again

Self

10/10

Exceptional

30 Jan 2023

Eduardo

Great service and location

Leisure Family

10/10

Exceptional

29 Jan 2023

OLGA

Excelente estadía, ubicación perfecta para mi trámite en embajada americana (5 mins caminando).
Restaurantes y groceries cerca.
Zona muy segura. Todo el staff del hotel súper atento y colaborador.
Recomendado ampliamente !

Business Self

10/10

Exceptional

18 Dec 2022

Fermin

Great place. The room was so good and clean. Definitely will recommend it to anyone looking for something near reforma.

Business Family

10/10

Exceptional

23 Nov 2022

Jesus

Great Hotel

The staff was great, the hotel super clean, very spacious and close to many tourist destinations.

Partner

10/10

Exceptional

06 Nov 2022

Mohja

After staying at several new and hip overpriced hotels, this one was our favorite. Convenient to work, great location, great amenities and very nice staff. We will come back.

Business_and_leisure Partner

10/10

Exceptional

03 Oct 2022

Jesus

Es la segunda vez que nos hospedamos en este hotel, nos encanta la localización y todas las opciones de diversión a los alrededores.

Leisure Partner

4/10

Poor

07 Jun 2022

Emilia

The coffee maker was broken and they want to charge me

Leisure Partner

10/10

Exceptional

20 May 2022

Angel

Hotel con perfecta ubicación a dos cuadras de pase de reforma, varios restaurantes al rededor, los cuartos super cómodos.

Leisure Partner

8/10

Excellent

14 May 2022

Anthony

Small property. Friendly employees.

Leisure Self

10/10

Exceptional

13 Apr 2022

Emilia Patricia

Staff professional and courteous
Specially, Mrs. Leticia restaurant waitress and Morelia and Nataly both receptionists
Thanks to all of them

10/10

Exceptional

13 Dec 2021

Alberto

Excellent location. A few minutes from Angel de la Independencia. Lots of restaurants around a few min walk. Easy check in and out. Friendly and helpful staff.

Leisure Friends

10/10

Exceptional

24 Nov 2021

Pinkesh

Excellent location and friendly staff.

Leisure Family

8/10

Excellent

09 Nov 2021

Jose

Nice place

I got probably the worst room right behind the front desk a next to the elevator shaft. Noisy at night and early morning. Staff were very friendly and the place is very clean and well maintained

Business

10/10

Exceptional

27 Oct 2021

jose

Great

Self

10/10

Exceptional

15 Sep 2021

Damaso

Es la segunda a vez que nos hospedamos en el hotel, me gusta mucho que es un hotel chico sin mucho flujo de huéspedes, está muy cerca de todo, muy limpio, el personal súper amable, en la recepción Mariana muy atenta y nos ayudó en todo lo que necesitamos, el desayuno delicioso, mucha gracias a Lety y otras chicas también muy amable. Definitivamente lo recomiendo.

Leisure Partner

6/10

Pleasant

06 Sep 2021

Carl

Was charged for a service did not ask for or wanted

Business_and_leisure Partner

8/10

Excellent

24 Aug 2021

Lester

Pleasant staff.

Leisure Family

10/10

Exceptional

09 Aug 2021

Verified traveler

After coming to this hotel because the first hotel we stayed at was TERRIBLE it was nice to feel welcomed and we had a very enjoyable experience . Staff was kind , location was great , and the room was very clean. Even though our AC kept breaking we didn’t mind . Definitely would recommend and would come back

Leisure Partner

10/10

Exceptional

28 Jul 2021

Marta

Definitely will return

It was better than anticipated. Location is amazing.

Partner

6/10

Pleasant

04 Jul 2021

Verified traveler

Bien
Muy pequeño
Sencillo
No me gusto el desayuno

Business Self

10/10

Exceptional

02 Jun 2021

Verified traveler

The location is perfect. Two blocks from the Angel, half of block from the top barrio Rio Lerma. Even that it belongs to Wyndham chain, it looks like a boutique hotel, inside and out. Staff is more than friendly and ready to help with everything. Breakfast is served and is pretty varied. The only downside is the paid off-site parking. Everything else is almost perfect

Leisure Partner

6/10

Pleasant

03 May 2021

Verified traveler

Great hotel. No view

great location, great rooftop patio, great services. I just wish the listing is a bit more clear that many of the rooms, especially on the ground floor don't have external-facing windows. they are small windows that either open into the light shaft or don't open at all. So you literally don't get any natural light or view outside of your room

Self

10/10

Exceptional

31 Mar 2021

Martin

You Want to Stay Here!

Sent family to the Wyndham and they LOVED it. The area is so nice, breakfast is included, but most importantly, the staff is wonderful. Mariana was especially helpful in making sure my family was taken care of (they're a bit older) and quick to answer my questions too. I can't wait to go to Mexico myself and stay at this great little hotel in the heart of Mexico City.

Friends_and_family Family

8/10

Excellent

19 Dec 2020

Verified traveler

nice stay

Great location for the price, spacious room, decent breakfast, everything looked very clean. Would have no problem staying at this hotel again.

Self

10/10

Exceptional

21 Nov 2020

Pablo

Must stay here

Great service A+

Business

10/10

Exceptional

26 Oct 2020

Christopher

Enjoyed the personal service

The hotel is in an excellent location in Reforma, close to many restaurants and bars.
My room was clean and extremely spacious.

I had some issues printing documents at the business center but the lady at the front desk was kind enough to print them at the front desk and she was very accommodating throughout my entire stay.

Business

10/10

Exceptional

30 Sep 2020

Verified traveler

Very good location!! Clean and very good service, and inexpensive!!!

Leisure Self

8/10

Excellent

24 Mar 2020

Verified traveler

Great place

Great place and location, the only thing I could complain is the breakfast, which by the time I went they didn’t have anything left.

Self

8/10

Excellent

20 Mar 2020

Sandip

I wonder how this property qualifies as a Hotel . It’s more like a home stay guest house , managed with skeleton staff .
No bar , no restaurant service.
Most of the staff able to communicate only in Spanish . I would surely not recommend this place to fellow travellers looking to stay in a hotel with basic services. If a bed and breakfast homestay is what someone is looking for, then it’s ok .

Leisure Family

4/10

Poor

10 Mar 2020

Jorge

Is clean and in good location.
Receptionist doesnt look at the door, we were not able to open the door we rang several times until other guest open.
Complimentary breakfast with one cooker is to slow.

Friends_and_family Family

10/10

Exceptional

12 Feb 2020

Marina

perfect

Great stay

Friends_and_family Family

10/10

Exceptional

03 Feb 2020

Anthony

The hotel is located in a very safe and nice area with many restaurants nearby.The Paseo De La Reforma is about two blocks away. It is a small hotel with friendly staff.

Leisure Self

4/10

Poor

14 Aug 2019

stanley

This place should not be Wyndham

Advertised as valet parking. Curiously after my complaint it was changed on the sure. I traveled with my wife and newborn. Very complicated to unload in the middle of the street and then go park. Anyway, I was charged for parking, they did not provide an invoice, only a hand written receipt which did not reflect what I paid. Requested the invoice several times but was brushed off. This was not a pleasant experience. We have a time share with Wyndham and it saddens us to see this kind of situation with their name on it. Very very disappointed.

8/10

Excellent

13 Aug 2019

Verified traveler

Great location .
Close to Paseo de la Reforma
rooms with kichenette

Leisure Self

6/10

Pleasant

12 Aug 2019

Verified traveler

Fine, but kind of dim and forlorn. Nothing to recommend it, but generally clean and safe. Very no frills.

Friends_and_family Partner

10/10

Exceptional

02 May 2019

Verified traveler

Nice stay, close to everything!

Location is great, surrounded by many restaurants and close to Reforma and the Angel of Independence statue. The neighborhood is safe .
Food is fresh and offers a nice breakfast selection.
There's a laundry room available on the building!
Hotel needs some remodeling and toiletries quality could be better.

Friends

8/10

Excellent

07 Mar 2019

M.T.

Happy about my stay at this hotel, it was comfortable and the service was just fine, quiet street and the location is just excellent.

Business Self

8/10

Excellent

11 Feb 2019

Verified traveler

one week business trip

8/10

Excellent

10 Jan 2019

Verified traveler

Very nice and cozy hotel. Great location. They let me have late checkout. The only problem is that the breakfast is on an open terrace. With morning temperatures below 10C it’s freezing and not pleasant at all.

8/10

Excellent

01 Oct 2018

Verified traveler

Location and staff service was excellent. Lacking in some amenities.....

8/10

Excellent

08 Sep 2018

Vivi

Charming small hotel in a great location.

We stayed at the Wyndham Garden Mexico City Reforma for 4 nights total in August 2018. It is a smaller hotel which we found charming, as the hotel didn't stand out on the street as being a mass building. The location was great, on a side street but not far from the Reforma, a main road in Mexico City. Around the corner from El Moro, my favorite churro and chocolate shop! They held our bags for us when we went to Puebla. Free breakfast is nice, with unlimited pastries, juice, coffee, yogurt, and a main. The chilaquiles were great! AC worked well and shower gave brilliant water pressure. We stayed on the ground floor and the 2nd floor, and would suggest you ask for a higher level. The bottom floors had loud hot musty machine outside our window so we couldn't open it.

Partner

10/10

Exceptional

03 May 2018

Anthony

Quiet and secure

A very nice hotel with a very friendly and helpful staff.

2/10

Poor

27 Dec 2017

Taylor

Huge hassle

We asked to extend our stay and they told us it wasn’t a problem at all. As we get ready to leave the room for the day, reception calls us to tell us that they now can’t have us extend our stay before the hotel is sold out (????). They offer us to stay at another Wyndham location for one night and that we could come back to this location afterwards. We leave our bags with them and they tell us that they will send them to our new hotel for us. We get to the new hotel and they have no reservation under my name and they don’t have my bags. To make things worse, they tell us that the hotel is sold out for the next few days and that we couldn’t go back there afterwards. At the end of it all, I had to go back to the original hotel to pick up my bags and had to find a place to stay at the last minute. Terrible experience.

10/10

Exceptional

29 Nov 2017

JM

Wonderful

Nice area. Close to Restaurants, Reforma Ave. Easy and pleasant walk to public transportation. Safe area.

8/10

Excellent

22 Jul 2017

Verified traveler

Map the actual address first - map search is wrong

Be sure to map the actual address of this hotel. It is 10 blocks away from where Hotels.com shows them on the map. There are two Wyndham properties incorrectly showing the same location on the map search. This one is marked wrong on the map.

8/10

Excellent

27 Jun 2017

Verified traveler

Great location, clean, and comfortable.

I have stayed here twice. The hotel is nice, quiet and clean. The service is pleasant. The neighborhood is awesome, Rio Lerma is packed with awesome restaurants.

Family

10/10

Exceptional

13 Mar 2017

Toño

Nice hotel close to Chapultepec, very secure area.

Excellent customer service. Miriam at the front desk is wonderful, highly recommended.

8/10

Excellent

22 Jan 2017

KWB

Perfect for my 4 days in Mexico City. Quiet street. Helpful staff.

6/10

Pleasant

05 Jan 2017

Leonardo

Well located hotel but in but conditions.

First of all when I arrived they gave a room with no windows as soon as I open the door darkness and a humidity smell hit my face, I asked for a different room which they gave me, first impression looks better then the first one but I found long hair in the bed from the previous guest, no towel in the bathroom and the shower floor dirty. Overall a no pleasant experience.

10/10

Exceptional

23 Dec 2016

Verified traveler

Smaller Hotel - Heart of the Neighborhood

Small - low scale great little hotel in the heart of the Reforma, next to the liberty angel. Close to everything. Little kitchen in the suite huge plus ! I made breakfast everyday for my lovely wife. comfortable, clean, friendly staff made the Garden Hotel a wonderful respite. Enjoy! M

10/10

Exceptional

18 Dec 2016

Michael

Mexico and the Aztecs

I was looking for a small \"neighborhood\" hotel- I prefer being in the heart of the people. Small comfortable hotel in the Rio Ebro - Reforma area. Two block walk to everything, great restaurants, coffee shops, bars and the park, museums etc...Wyndham Garden fit the bill!

8/10

Excellent

05 Dec 2016

Roger

excellent location, wifi spotty, excellent value

excellent location, wifi spotty, decent staff, excellent value.

6/10

Pleasant

18 Nov 2016

Carmen

Good location.

I liked the hotel. The hotel staff was not proactive at all. Also, we stayed in a room on the second floor and you could hear all the doorbell al night and all the noise from the lobby. I would recommend asking for a room in an upper floor, if possible.

8/10

Excellent

29 Sep 2016

Ravindra

Convenient and Clean

Great area for the choice of food.

8/10

Excellent

25 Aug 2016

Verified traveler

Great location - lots of restaurants and very close to Paseo de Reforma and the Angel de la Independencia. Room was nice with separate kitchen and bedrooms. The table and counter in the kitchen room was covered in sticky dried ice cream and/or caramel sauce I had to clean up with hot water and towel. The bedroom have wet spots on the floor for my entire stay like a pipe in the floor was leaking - weird. Overall, it was a good stay and I would likely stay there again.

6/10

Pleasant

05 Aug 2016

Verified traveler

GREAT location, very close to the Angel de la Independencia and many good restaurants in the neighborhood. However, there were crumbs on the table when I checked in to the room and they stayed there until I cleaned them up finally after 2 nights because the cleaning service clearly would not. I would stay here again, though.

8/10

Excellent

05 Jul 2016

Ivan

Boutique Hotel

nice little boutique hotel in busy neighborhood. Spacious and comfortable room. Will most likely stay there again.

10/10

Exceptional

28 Jun 2016

Erwin

If you are tired of always the same

Good place for a long stay.

10/10

Exceptional

16 Jul 2026

Onofre

Ha sido una excelente estancia, super bien ubicado y limpio. La señora que realizo la limpiezao Srita Malagon nos hizo una super sorpresa a mi niña de 7 años con un tipi para sus muñequitas! fue una grata sorpresa. Excelente atencion

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Mario

Mal olor en habitación

Self

10/10

Exceptional

01 Jul 2026

Marco Vinicio

Muy bien ubicado y accesible. Buen precio.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Luis

Pide que no te hospeden en la planta baja, porque se escucha el timbre cada que alguien quiere entrar a la propiedad, en ocasiones muy tarde o muy temprano

Business

10/10

Exceptional

06 Jan 2026

Jose

muy buena habitacion, amable personal

Partner

10/10

Exceptional

18 Dec 2025

María de Lourdes

Excelente ubicación cerca del Angel. Limpio, tranquilo,el personal muy amable. El desayuno americano muy bueno.

Business_and_leisure Self

8/10

Excellent

16 Dec 2025

Carolina

La tranquilidad del lugar, el trato y ubicación

Leisure Self

8/10

Excellent

11 Dec 2025

Mario

Todo bien …. Solo que a las 06:00 am llega una señorita y se pone a platicar en recepción y literal todo todo todo se escucha así pasó los 02 días que estuve hospedado …… por favor pueden revisar las cámaras de los días que me hospedé para que vean que señorita es …. Y decirle que evite hacer eso ya que es molesto porque no deja descansar

Business Self

10/10

Exceptional

23 Nov 2025

Arturo

Es un hotel chiquito, muy bien ubicado, estás muy cerca de Reforma. La habitación es muy agradable y cómodo, cuenta con espacios suficientes y una cocineta y desayunador por si quisieras preparar tus propios alimentos. No desayuné en el lugar, pero tu estancia incluye desayuno. Lo que creo que les falta es estacionamiento porque debes de sumarle al costo del hospedaje, el costo del estacionamiento que debes pagar aparte.

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Jose Luis

Todo bien con el hotel pero , la habitación 5001 terrible , entra demasiado ruido de maquinaria estilo aire acondicionado incluso toda la noche. Urge que arreglen eso , por que fui a descansar y fue algo que no pude lograr , ya me había hospedado antes en el hotel (unas 4 veces ) , y no me había pasado . Y ahora por miedo a que me toque una habitación igual de ruidosa , me temo que tal vez sea la última vez que me hospede ahi. Y es una pena por que en realidad me gustaba mucho el hotel.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Enrique

Habitación limpia, excelente ubicación, muchísimas opciones de restaurantes y tiendas para realizar compras ubicadas muy cerca del hotel.

Partner