Name: Lombardo Suites
Address: Victor Hugo 60 Colonia Nueva Anzures, Mexico City, 11590, MX

10/10

Exceptional

26 Mar 2026

Alberto

buena ubicacion , muy buen lugar y muy buena atencion por parte del personal

10/10

Exceptional

29 Jan 2026

Cristhian

Clean, great staff.

Business Self

10/10

Exceptional

18 Dec 2025

Hector

Good enough

Business

10/10

Exceptional

14 Dec 2025

joe

Excellent place to stay in Mexico City great room, superb service, nice people, roomy rooms, great continental breakfast served, laundry on request, walking distance to various areas. Safe place, housekeeping is always helpful as is the front desk. If and when I return I’ll definately stay here again. Thanks to everyone here at this awesome hotel. Joey

Self

10/10

Exceptional

03 Dec 2025

kirsten

The room was clean and spacious.

Leisure Self

10/10

Exceptional

07 Nov 2025

Neil

Room was clean staff excellent breakfast wonderful

Business Self

8/10

Excellent

23 Oct 2025

Hector

Great location. Clean. Good deal. Yes, I would consider coming back.

Partner

10/10

Exceptional

16 Oct 2025

Candace

Staff were great. My breakfast was made-to-order. Nice touch

Leisure Self

8/10

Excellent

07 Jul 2025

john

Hotel and staff were very good. The only complaint I have is my room was first floor and it was noisy from breakfast area, so morning sleep was a challenge.

Business Self

10/10

Exceptional

02 Jul 2025

Rafael

Las instalaciones muy cómodas y el personal muy atento

Leisure Family_with_children

10/10

Exceptional

25 May 2025

Kurt

The location is great, close to the park and Roma Norte and Polanco areas. Staff was very friendly. The street is quiet at night. Cleaning staff was thorough. Only negative was the mattress was pretty worn out.

Leisure Self

6/10

Pleasant

26 Feb 2025

Miranda

PROS:
- Very central location, within walking distance of many tourist attractions.
- Safe and quiet neighborhood.
- Spacious room.
- Complimentary breakfast included.
- Parking is included.
- Friendly and accommodating staff.

CONS:
-Check-in instructions are confusing. You are asked to call in advance because “there is no staff on the property, especially at night,” but when I called, they said, “Don’t worry, we have 24/7 staff on-site to check you in at any time.”
- I agree with other reviews—the property needs deep cleaning and general maintenance.
- There is an elevator, but it is very small, only fitting two people with two small suitcases.
- No extra blankets are provided in the room. If you get cold at night, you’ll have to wait until the next day or go downstairs to request one.
- The room isn’t horribly dirty, but it’s not spotless either. I’d rate cleanliness a 7 out of 10
- The safe is very small—you won’t be able to fit a laptop.
- The shower setup is frustrating. It has both a ceiling shower and a handheld showerhead, but only the handheld one works. If there is a way to switch to the ceiling shower, it’s inaccessible due to its height. So, taking a shower requires some maneuvering, especially if you’re tall. I am not sure if all the rooms have the same issue.

Leisure Partner

4/10

Poor

08 Jan 2025

Enrique

The property was fine. The entire experience, though, was overshadowed by our concierge Cesi stealing $100 from us by saying we booked an excursion through her when we never did. We said we were interested in knowing more about an excursion then we were threatened into paying a \"non-refundable\" fee that we never agreed to, or even received any information on. It tainted the rest of our experience and we paid without doing the excursion out of fear of retaliation. She demanded cash and when I asked for a receipt, she never gave us a copy of anything. All we have is voice messages she left us. Overall, this was not a good experience for us.

Leisure Partner

10/10

Exceptional

19 Nov 2024

Mark

This place was perfect! 10 out of 10

Leisure Partner

8/10

Excellent

13 Aug 2024

Richard

I had to ask for another room because the shower curtain was too short. When taking a shower water covered the floor where the toilet was. I had to wipe the water up wth a towel. The hotel staff understands very little english. When moved to another room, I didn’t have pots which I had in the first room. When I received a pot, it was removed the next day. I had to request another one. There were very few guests at the location. We were there 5 days and I think we only saw only two other guests. Breakfast is truly lacking. Only white and sweet bread, limited fruit (apple or banana) and made to order eggs is deceiving. Fortunately we bought our our food and prepared it. The room is spacious as the pictures indicate. Staff did not seem too friendly. Staff tried to accomodate requests but could only work with what they have to work with. Management does not seemed to be too concerned with keeping the property well maintained. In the evening the lighting in the hall was out so I had to use my light on my cell phone to get into the room. There is no card key. It is a key with a tag with your room number. I try not to complain about how other people live in their own country but based on the information that was put online, I really expected more. I would not stay there again. I did not feel welcomed for the most part!

Leisure Family

8/10

Excellent

30 Mar 2024

Elizabeth

The location is excellent. We felt safe walking around. There are shops and restaurants near. The Parque de Chapultepec is very close. The breakfast is plentiful and fresh. Our room was clean and spacious. I would stay here again.

Leisure Partner

8/10

Excellent

27 Aug 2023

Donna

The hotel was very quiet and the staff was friendly

Business

4/10

Poor

27 Jun 2023

Jesús Roberto

There was mold inside the bathroom around the corners, I found a little centipede in the curtain, the person in charge of cleaning only made the bed and changed the trash bins, didn’t sweep the floor.

Business_and_leisure Self

10/10

Exceptional

15 Jun 2023

Chris

Excellent staff who made sure we were well looked after especially after we discovered a water leak into our first bathroom. Highly recommended for the price.

Leisure Partner

8/10

Excellent

23 Jan 2023

kachee

the hotel is o.k. clean and safe. breakfast is terrible
not much to choose from.
also, none of the staff in the hotel doesn't speak English, and I don't speak Spanish. big problem.
The staffs are friendly, especially Andrew.

Leisure Family

8/10

Excellent

04 Jan 2023

Larry

The room was spacious and comfortable. The hotel is very clean. The shower hard to regulate. Our only issue was the breakfast . It had so many deficiencies it is hard to be specific. Start with coffe often unmade or so strong as to be not drinkable. Toast no toaster bread was sweet . But all in am good valid for money great area.

Leisure Partner

10/10

Exceptional

09 Dec 2022

Maria

The hotel and services were unique 👌

10/10

Exceptional

26 Nov 2022

samuel

The room was very spacious and comfortable and extremely adequate for business trips.

The staff was exceedingly friendly and the inclusion of a kitchenette was most useful.

Business Self

10/10

Exceptional

15 Nov 2022

Jorge

It felt like home. The people from the main desk are incredibly friendly and always willing to help.

Leisure Family

8/10

Excellent

11 Oct 2022

Victor

Beautiful quaint. Very equipped room. Only drawback it's too noisy.

Leisure Partner

10/10

Exceptional

01 Oct 2022

Estefany

Excelente lugar para quedarse y conocer Polanco

Business_and_leisure Self

10/10

Exceptional

12 Sep 2022

HUY

A great location, quietly tucked away from the main streets but close enough to everything. Service is excellent, the ambient is nice. Would definitely repeat

Leisure Self

10/10

Exceptional

12 Sep 2022

Joaquin P

peaceful stay

Very nice stay & staff.

Business

10/10

Exceptional

28 Aug 2022

Michael

Excellent front desk staff, friendly and accommodating. The location and room were excellent (full kitchen was unexpected). If I’m ever in Cdmx again I will definitely come back.

Leisure Partner

10/10

Exceptional

19 May 2022

Rafael

Lombardo Suite fue una excelente opción para el viaje a la Ciudad de México. Muy limpio, el desayuno continental está bastante decente, la habitación de lujo y el servicio excepcional.

Business Self

10/10

Exceptional

31 Mar 2022

GINA C ALVARADO

The staff are so friendly, the building is in a nice location, You can walk to Tourists place like la Reforma, Independence Statue.

Business_and_leisure Self

10/10

Exceptional

14 Mar 2022

Verified traveler

Lombardo Suites - March 2022

The location and accommodation itself were great. Ample space, nice big bathroom, 24 hour front desk, an very quiet at night. I'm a light sleeper so this is a big deal to me.

The hotel is in a quiet little neighborhood which is within walking distance to the local museums, Polanco, Roma Norte, and Condesa. Was about an hour walk to the City Center, one way, which was ok for me personally. Parking garage is perfect for compact vehicles. SUV's can fit, but would be tight. If visiting Mexico City again I would stay here again without hesitation. Recommend Tacos Selene right across the street.

For those that need it there is a local gym chain a couple blocks away that will let you buy a day pass.

Partner

10/10

Exceptional

10 Oct 2021

Marcelo

best option

this is one of my favorites places in Mexico city, aparmet is clean spacious and a nice balcony, neiborhood is perfect

Business

10/10

Exceptional

23 Aug 2021

Carlos

Ubicación excelente y habitaciones modernas

Excelente ubicación, las suiters muy amplias con todos los servicios y modernas; cocina completa con todos los electrodomésticos. Hay tantos restaurantes a la redonda que no hay que ir lejos! Si necesitas un paraguas ellos te los prestan.

Self

4/10

Poor

03 May 2021

BEAT

Not as good as other's have reported

Property has potential - but
stood in front of looked entry door 5min, then reception by cleaning staff, long process asking for redundant info.
Room 11 had window facing atrium, constantly all night with light on/off, can't get a good rest.
Room is otherwise large and great shower room, amenities of good quality.
Loose AC outlets, none at bedside, kitchen well equipped.
Breakfast too simple, only ham, cheese untoasted bread and sugary cereals.
Free airport transfer only reluctantly arranged by taxi, then faced with cheating driver trying to get extra double pay at airport. Not a good experience.

Business

10/10

Exceptional

08 Mar 2021

Marcelo

Perfect for business trip

AWESOME place, nice and comfortable, with all amenities. Great neighborhood with everything around. Staff is wonderful super friendly

Business

10/10

Exceptional

29 Nov 2020

Jon

It is a small, but wonderful hotel. The rooms were studio apartments and very spacious. The shower was large and the bed comfortable. Initially we were on the first floor adjacent the lobby and it was unfortunately very loud. When we brought this to their attention, they immediately moved us and made sure our stay was very comfortable. The staff were very polite. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

28 Oct 2019

Verified traveler

Close to everywhere I needed to go and good restaurants nearby.

Business Friends

10/10

Exceptional

28 Aug 2019

Verified traveler

The front desk stuff is very friendly and polite!
I had a very good experience there

Leisure Friends

10/10

Exceptional

11 Sep 2018

Cristina

Big room, great location, clean, super friendly staff.

2/10

Poor

16 Jul 2026

Renata

O LOMBARDO SUITES NÃO CONDIZ com a descrição. Reservamos 2 quartos, um deles, a janela da parte da cozinha não tinha tranca, e era voltada para o local do café da manhã: não havia frios e frutas. Apenas pão de forma e ovos. Havia má vontade dos poucos funcionários, a roupa de cama não estava limpa, hotel sujo, banheiro com cortina e mofo nos cantos. O hotel é tão horrível, que no meu país, chamaríamos de espelunca. Ainda dorminos uma noite lá, e mudamos de hotel na manhá seguinte.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Adalberto

Los desayunos muy mal servicio no tenían nodo que acrecer

10/10

Exceptional

03 Jun 2026

Ricardo

habitación limpia

Self