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Portonovo Hotel & Suites

Mexico City · Mexico

Viaducto Miguel Aleman 645View location

8.2/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service7.8/107.8
Comfort7.8/107.8
Condition8.0/108.0
Amenities7.8/107.8
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Portonovo Hotel & Suites

Located in Mexico City (Benito Juarez), Portonovo Hotel & Suites is within a 15-minute walk of Parque Delta and National Medical Center (Siglo XXI). This hotel is 2 mi (3. 2 km) from World Trade Center Mexico City and 2. 1 mi (3.

3 km) from The Angel of Independence Monument. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Enjoy international cuisine at Grove, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee. Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include phones, as well as desks and complimentary bottled water.

Read more about this hotelShow less

With a stay at Portonovo Hotel & Suites in Mexico City (Benito Juarez), you'll be within a 5-minute drive of Angel of Independence Monument and World Trade Center Mexico City.

This hotel is 2.3 mi (3.7 km) from Paseo de la Reforma and 3.3 mi (5.4 km) from Palacio de Bellas Artes. Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
    • Rollaway bed fee: MXN 450.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Parque Delta 0.5 km / 0.3 mi
National Medical Center (Siglo XXI) 0.8 km / 0.5 mi
Dalinde Medical Center 1.2 km / 0.8 mi
Medellín Market 1.4 km / 0.8 mi
Avenida Insurgentes 1.4 km / 0.8 mi
Blackberry Auditorium 1.4 km / 0.9 mi
Mexico Park 1.8 km / 1.1 mi
General Hospital of Mexico Dr. Eduardo Liceaga 1.8 km / 1.1 mi
World Trade Center Mexico City 2.2 km / 1.4 mi
Spain Park 2.2 km / 1.4 mi
Pepsi Center 2.3 km / 1.5 mi
Poliforum Siqueiros 2.3 km / 1.5 mi
Cibeles Fountain 2.6 km / 1.6 mi
Metropoli Patriotismo 2.9 km / 1.8 mi
Arena México 3.1 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 85
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
Show 5 more facilities & services
  • Restaurant
  • Meeting room
  • Business centre
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Portonovo Hotel & Suites

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Portonovo Hotel & Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Portonovo Hotel & Suites

8.2
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
12 Jun 2026
Morena
I really enjoy staying on this hotel the service is very good and the people is very polite, and everything is very clean, and definably I will stay there again.
6/10
Pleasant
08 Apr 2026
Charles
The location and price is great . Using your room to have electricity is horrible . Your room is always hot and uncomfortable temperature when you return . They have Ac set at temp and timers that can not be adjusted. The rooms are spacious and clean . Thhe whole part of having to use room key to get electricity is NOT IT . NO fun walking into hot and stuffy room . Shows how cheap the owners are . Love the Hotel for location and safety .
Self
10/10
Exceptional
26 Feb 2026
ENRIQUE
Great
2/10
Poor
28 Jan 2026
Victor
El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Business_and_leisure Self
10/10
Exceptional
24 Jan 2026
Martha
I like this hotel, it has everything you need to relax, rest and it is clean
Business_and_leisure Partner
10/10
Exceptional
24 Jan 2026
Martha Angelica
The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Self
8/10
Excellent
25 Dec 2025
Raymond
Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Business_and_leisure Self
4/10
Poor
29 Nov 2025
Wendy
En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Business
6/10
Pleasant
21 Nov 2025
Leddys
La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Business Self
2/10
Poor
08 Nov 2025
Francisco
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first.
The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Business_and_leisure
6/10
Pleasant
02 Nov 2025
Martha
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Business_and_leisure Self
2/10
Poor
02 Nov 2025
Francisco
Aquí tienes la traducción al inglés:

The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches.
But it turned out to be the same, and it’s terrible to stay in rooms full of insects.
The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Business_and_leisure Family
10/10
Exceptional
09 Sep 2025
Genaro Antonio
Pretty good. I strongly recommend
10/10
Exceptional
09 Jul 2025
Fernando

Muy buena opción.

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Partner
8/10
Excellent
02 Jul 2025
Morena
affordable,. clean and the restaurant it is nice.
Leisure Self
8/10
Excellent
11 May 2025
Samuel
One of those nice oases you can periodically find in a sea unpleasantness.
Leisure Family
8/10
Excellent
27 Apr 2025
Adolfo G
Todo bien salvo las almohadas.
6/10
Pleasant
12 Apr 2025
Juan
Place needs lots of work,
Business_and_leisure Family
6/10
Pleasant
05 Apr 2025
Diana
La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
10/10
Exceptional
03 Apr 2025
waltraud
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Leisure Friends
10/10
Exceptional
24 Mar 2025
Genaro
BBB, Bueno, Bonito, Barato. Todo bien!
10/10
Exceptional
23 Mar 2025
MARTHA

Martha

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Partner
10/10
Exceptional
22 Mar 2025
randy
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Leisure Partner
10/10
Exceptional
07 Mar 2025
Oscar
Great place to stay in Roma Sur. Great quick walk to find amazing dining & entertainment options.
Leisure Self
10/10
Exceptional
14 Feb 2025
Francisco
Perfect
10/10
Exceptional
15 Dec 2024
Carlos Andrés
Nothing else
4/10
Poor
14 Nov 2024
Karla Daniela
Había cucarachas, no había batas, el aire acondicionado no funcionaba.
Self
4/10
Poor
27 Oct 2024
Hugo A

Mala actitud

Al momento de llegar y tratar de hacer check in, la persona que estaba en la recepción me dijo que tenía que hacer el cambio de turno y no podía atenderme y que tenía que esperar. Esperé 5 minutos y me acerqué de nuevo a la recepción y ya me hicieron el check in, no de la mejor manera ni la mejor actitud.
Self
8/10
Excellent
01 Oct 2024
Stephen
Decent
4/10
Poor
12 Aug 2024
Mark
El hotel de mala muerte
Business Partner
8/10
Excellent
24 Jul 2024
Carmen
Muy recomendable
10/10
Exceptional
23 May 2024
martin
Veru nice
8/10
Excellent
02 May 2024
Andres
I didn't like the customer service at the reception. The rest it's fine. The Hotel is clean and it's fine to go to sleep. Probably they need some improvements in the restaurant MENU.
Business_and_leisure Family
8/10
Excellent
18 Mar 2024
Juan
Good enough
Leisure Partner
2/10
Poor
16 Mar 2024
Karla

Stay Elsewhere

When we got there we were not explained that in order for the room electricity to work we had to input the key in a power outlet. Once we went back to the front desk to ask, the lady was rude but nonetheless explained. We got up to our room (215) again, and discovered that the shower door didn’t lock. So every shower we took, it was a mess. Floor on the shower was red from bacteria and lack of cleaning. Bed and Pillows were super uncomfortable. 3 pillows provided, 2 so saggy that would sink and 1 so hard it sounded like plastic was inside. The covers were heavy and smelly. I won’t be staying here again.
Partner
10/10
Exceptional
28 Jan 2024
eder
It is a nice hotel, clean, easy to access and with variety of options around the area for shopping and dining, a bit old in terms of spaces but has everything to have a nice time.
Leisure Partner
2/10
Poor
28 Nov 2023
Jesus
The bed were terrible. Uncomfortable and stiff, Jacuzzi was Uncomfortable awkward to sit in. There was no outlets net to the bed in the master suite.
Leisure Partner
4/10
Poor
25 Oct 2023
Catalina

Pay/charge you extra money.

We booked for a 2 bed and pay for a two bed room. A king bed and a twin bed. They end up changing us again to get an extra bed when he had already paid for a two bed room.
Friends_and_family Family
8/10
Excellent
21 Oct 2023
Armida
Todo muy bien solo el servicio en recepcion fue regular
Leisure Family
10/10
Exceptional
19 Oct 2023
Thomas
Friendly staff and great walking distance from nice mall parque delta
6/10
Pleasant
08 Sep 2023
Xtian
Un hotel bien. Cumple con el precio, no esperes mucho solo lo que pagas, para dormir un par de noches todo bien. La ubicación es buena sobre todo si traes coche (pero eso depende mas de a 'donde vas'). Quiza debería estar en un rango de menor precio.
Family
8/10
Excellent
06 Jul 2023
Kevin
Great restaurant
Business_and_leisure Partner
2/10
Poor
13 Jun 2023
EDUARDO
I didn’t get the right bed to begin with. There was roaches in my room, shower door didn’t lock properly, bed and shits just nasty. No electrical outlets at the bed headboard, etc etc. not even kids for a coffee to go 😂
Leisure Family
6/10
Pleasant
25 Oct 2022
Javier
I like that is easy to get to from the airport and have parking
Business Friends
8/10
Excellent
14 Aug 2022
victor
It was nice experience with interacting with the hotel crew
Leisure Family
8/10
Excellent
07 Aug 2022
Santiago Lorenzo Kneeland
Nice, pleasant and good service
Business Self
8/10
Excellent
19 Jul 2026
Daniela
Buena ubicación requiere detalles de pintura. Cama cómoda y poco ruido a pesar de ser calle concurrida.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
Daniel
La recepción fue amable
10/10
Exceptional
14 Jul 2026
Kattye
Miuy rico el desayuno
Business Self
10/10
Exceptional
12 Jul 2026
jose
la ubicación es lo mejor , la habitación es buena
Family_with_children
10/10
Exceptional
08 Jul 2026
Mauricio
Muy bueno
Self
6/10
Pleasant
26 Jun 2026
Abigail
El hospedaje es bueno.
Solo el personal del Lobby, no es nada amable
Family
10/10
Exceptional
24 Jun 2026
Dario
Nel complesso e stato buono
2/10
Poor
17 Jun 2026
LUIS
No facturan ojo
4/10
Poor
17 Jun 2026
CARLOS
-La pistola del cabello no servía.

-Pedimos almohadas y te cobran un depósito. PÉSIMO. Además las almohadas de la habitación súper chiquitas, aguadas y feas

-No hay botellas de agua de cortesía en la habitación.


Lo demás bien.
Partner
2/10
Poor
17 Jun 2026
Cayetano
Nunca me atendieron cuando reporte que el aire acondicionado no funcionaba
10/10
Exceptional
15 Jun 2026
ISMAEL
Excelente estancia de 9 noches, sin problema alguno, el hotel se encuentra en buen estado, las habitaciones limpias, a distancia caminando de centro comercial parque delta...
Partner
10/10
Exceptional
12 Jun 2026
Oscar Aron Sepulveda
El hotel es tranquilo, la zona es segura
Self
8/10
Excellent
05 Jun 2026
Julián Eduardo
El hotel maneja precios muy accesibles y está en una excelente ubicación, justo en los límites entre la Roma Sur y la Narvarte, y a solo 5 cuadras de parque delta y 6 del metrobús.

Las habitaciones son limpias y cómodas, con mobiliario algo antiguo pero funcional.

En general todo muy bien, salvo por la comunicación con la recepción, pues les estuve marcando insistentemente y no me contestaban.
Self
8/10
Excellent
03 Jun 2026
Cid
Todo bien en general
Friends
10/10
Exceptional
02 Jun 2026
Jose Manuel
Fué una habitación amplia y cómoda.
Además la habitación cuenta con un jacuzzi lo que permite que tú estancia sea más relajante
Friends
10/10
Exceptional
01 Jun 2026
Natalia
Todo excelente, personal muy atento
Partner
10/10
Exceptional
26 May 2026
Arturo
Un hotel muy bonito, ubicado en una avenida muy accesible a pocos minutos del aeropuerto. La suite muy comoda, amplia y con hidromasaje funcional. Excelente elección y muy recomendable.
Self
8/10
Excellent
19 May 2026
Esteban Juárez
Na
10/10
Exceptional
17 May 2026
Axel
Muy cómodas las habitaciones, a prueba de ruido
Self
10/10
Exceptional
16 May 2026
MARIA GUADALUPE
El hotel me gusta y me he quedado varias ocasiones ahí, pero el personal que está en recepción no saludan y siempre andan no muy bien vestidos y en particular en la noche es cuando me ha pasado esto, deberían poner atención en su personal de recepción porque es la primer impresión de un huésped
Self
10/10
Exceptional
14 May 2026
Adrián Román
Excelente
6/10
Pleasant
12 May 2026
Miguel
No me pudieron ofrecer habitaciones juntas
Family_with_children
10/10
Exceptional
12 May 2026
Paola
Todo bien, solo que es un hotel no tan moderno, pero es bueno
Family
10/10
Exceptional
10 May 2026
Carlos
Un hotel bien ubicado, buen servicio y limpió
Family
2/10
Poor
09 May 2026
Antonio
Pues en realidad está muy descuidado, se ve que no le prestan atención, la persona en la parte de abajo no no estaba interesada en brindar una buena atención, pedí un refresco y nos lo dieron al tiempo y como que lo sacaron directo de la cajita, parece +1 un motel descuidado que un Hotel como para ir a quedarse, pedí un jacuzzi y no tenían ni siquiera baño de espuma o cualquier otra cuestión para poder mejorar la estancia en el jacuzzi, con el pretexto de no mojarla alfombra y eso que no estaba directamente o cerca de donde está el jacuzzi
Partner
10/10
Exceptional
09 May 2026
BALTAZAR
Excelente ubicacion, limpieza y tranquilidad del lugar y la zona.
Partner
2/10
Poor
03 May 2026
Carlos
No funcionó el clima
El jacuzzi no funcionó el personal de recepción fue muy descortés mencionado que no podían cambiar la habitación que no contaba con personal para checar las fallas de la habitación y que si el clima llegaba a prender no lo pusiera fuerte porque gotea la limpieza en la habitación deja mucho que decir por lo que está vez fue una mala experiencia
Partner
2/10
Poor
21 Apr 2026
flavio
Habitación sucia olía a cigarro nada que ver con las fotos de la página jamás regresaría
Self
8/10
Excellent
17 Apr 2026
ESMERALDA
Podrian darle a sus recepcionistas un curso de buen trato al cliente, recibir a sus clientes de la mejor manera seria algo que aportaria bastante
Partner
4/10
Poor
16 Apr 2026
ABEL
La habitación estaba llena de moscos y el aire acondicionado no servía. Pésimo descanso
Partner
10/10
Exceptional
14 Apr 2026
Dania
Todo bien, hab limpia .
Las instalaciones en general algo viejas

La comida en el restaurante delicioso y buen precio
Self
10/10
Exceptional
06 Apr 2026
Alberto Alejandro
Si
2/10
Poor
31 Mar 2026
Jorge Jr
Personal muy nefasto. Se nota que no disfrutan su trabajo.

Cama horrible, no se descansa
8/10
Excellent
26 Mar 2026
Lorenia
1
Family_with_children
8/10
Excellent
22 Mar 2026
ENRIQUE
Darle mantenimiento a las llaves de agua hay fugas de agua
Partner
8/10
Excellent
21 Mar 2026
OSCAR
Habitación limpia
Self
6/10
Pleasant
21 Mar 2026
Enrique
Ha decaído, habitaciones con higiene deficiente
Business Partner
10/10
Exceptional
20 Mar 2026
Ariel
Muy buena y recomendado detalle el restaurante cierra a las 5 pm losnfines de semana
4/10
Poor
17 Mar 2026
Lorena
La habitación es limpia pero el edificio es muy viejo
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
BALTAZAR
Sin inconvenientes
Partner
8/10
Excellent
16 Mar 2026
Eric Waldo
En mi estancia no tuve problemas y al llegar me recibieron de buena manera, solo en la salida, la chica que me atendió, ni me dijo nada, ni saludó ni nada, solo me jaló la llave y siguió con sus cosas, no sabía si fue todo o había que hacer otra cosa en la salida. Fuera de eso todo bien
Partner
6/10
Pleasant
16 Mar 2026
Luis
No tenían productos de higiene personal en la habitación ni jabón para el jacuzzi
Partner
10/10
Exceptional
16 Mar 2026
Francisco
Muy bien ubicado cerca de restaurantes y comercios
Partner
10/10
Exceptional
15 Mar 2026
Reyes Alvarez
Si
Partner
10/10
Exceptional
11 Mar 2026
Antonio
Si hay tiendas cerca
Family
8/10
Excellent
07 Mar 2026
Francisco
Bien ubicado con opciones para ir de compras y de comer.
Partner
2/10
Poor
06 Mar 2026
Maria Teresa
Sin comentarios
6/10
Pleasant
04 Mar 2026
Edson
Había muchos lugares para cómer
Self
8/10
Excellent
01 Mar 2026
Joaquin Pascual
La habitacion y el personal de limpieza
Family_with_children
10/10
Exceptional
01 Mar 2026
Marco antonio
.
Self
10/10
Exceptional
01 Mar 2026
Carlos
Todo muy bien
8/10
Excellent
27 Feb 2026
Alan Gabriel
La habitación estaba bien, todas sus amenidades en orden. Todo fue muy rápido y práctico, solo la atención no fue la mejor, ni siquiera te saludan las de recepción.
Ama de llaves 10/10 amables
10/10
Exceptional
26 Feb 2026
luis raul
Perfecto
Partner
10/10
Exceptional
23 Feb 2026
javier alejandro
todo muy bien, el personal muy amable y muy comodo siempre
Business

Location & surroundings

Portonovo Hotel & Suites
Viaducto Miguel Aleman 645, Mexico City, Mexico

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Portonovo Hotel & Suites

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