Welcome House

Italy , Rome
ROMA, Via Nazionale, 230
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50 reviews shown

8/10

Excellent

22 Oct 2025

Samantha

Welcome Home was in a great location and staff were pretty friendly. A lot of the interior and furniture were a bit outdated and the bathroom could use some work. Property could use some deep cleaning as some furniture was dusty and tv was not plugged in. I attempted to plug the tv in but was met with a cloud of dust. Overall was an okay stay and a good/easy location w easy access to public transport and walking distance if you are trying to see all the monuments.

Friends_and_family Family

8/10

Excellent

10 Oct 2025

Juan C

Not a luxury stay, however it had all ai need. Clean, safe, quiet, private bathroom. Staff friendly and profesional. Great communication.

Self

6/10

Pleasant

11 Aug 2025

Debbie

Honest and fair review

Where should I start. I almost broke my ankle getting inside the room because there’s a huge DROP when you open the door. It was dark and I fell. Then the bathroom has a giant step so in the middle of the night you need a flashlight so you don’t trip. The hotel itself is unique. The hotel just has some suites in an old building. There’s a front desk but it’s only occupied 9-2. So most of the time I used whats app to reach people. The beds are horrible and hurt our backs. The shower head sprayed at the side wall which makes no sense. The door had a huge gap so all the water would leak. Pros: The A/C worked really well, room was clean and espresso machine was great. Felt pretty safe. Very central location to grocery store, train, and major attractions. Staff was very friendly and receptive. Sorry but would not stay here again ☹️

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Rodrigo de

Unique experience very well located

Leisure Family

10/10

Exceptional

30 Jul 2025

Jorge

Location Location, Location.

Location, location, location! We couldn’t have asked for a better spot to stay and explore Rome. The service was also excellent—super responsive and helpful. Despite being in such a central area, it was surprisingly quiet, and we all had a great night’s sleep. The shower setup was a bit tricky and caused some water to spill, but the staff addressed it right away. Overall, a fantastic stay!

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Carlin

Great welcome from reception. An ideal location in central Rome, walkable to most locations

Leisure Partner

10/10

Exceptional

07 Jul 2025

Tracey

The property was with in walking distance of all the site seeing. Clean and friendly staff.

Leisure Family

10/10

Exceptional

23 Jun 2025

Edward

Family of 4 with children, we had a great stay here. It was safe, quiet, convenient, and Diana (staff) was extremely helpful.

Leisure Family_with_children

10/10

Exceptional

28 Feb 2025

Renan

Good place to stay in Rome city centre

Leisure Self

10/10

Exceptional

10 Jan 2025

Nelson

Perfect location for metro and shopping.

2/10

Poor

09 Dec 2024

lazaro

BLACK MOLD EVERYWHERE. This stay was disgusting and such a let down as our initial impression of Rome. There was no sign outside. Felt sketchy. People smoking nonstop in the lobby. The reception was on the fifth floor (different to our assigned floor. The elevator was BROKEN, it only worked from the 2nd floor and upwards (third floor counting Ground Floor) we had to carry our heavy luggage and climb 3 long flights of stairs everyday after a draining day of walking nonstop for hours. The AC felt nonexistent. The shower door didn’t close properly. The shower itself was smaller than those on cruise ships (I’m normal sized weight and would hit my elbow with the corners). There was extremely evident black mold on the walls within the room and bathroom (no one has passed an inspection in centuries because this hotel would clearly get shut down for this health hazard). I’m usually a very active and healthy individual and I got sick from the humidity and had horrible allergies (which of course went away as soon as I left). The actual room was very old and run down compared to next door hotels. Since it was hot inside, we would open the window a slight bit to let in the cool air but the noise levels outside were unbearable to sleep. The only benefit was the location which was close to a nearby bus stop and minutes away from the Roma Termini station. I would have left and asked for a refund but most nearby hotels were sold out being a last minute change so I decided to tough it out.

Leisure Partner

8/10

Excellent

26 Nov 2024

Kira

The staff was very helpful and let us keep our bags until we left!

Leisure

10/10

Exceptional

07 Oct 2024

Timothy

Excellent location wales to all the major attractions .The room was very clean and comfortable . Highly recommend !

Leisure Partner

8/10

Excellent

27 Sep 2024

Chloe

Staff were quick to respond via email to any questions and made check in/out easy and quick. Very quiet inside.
Very close to metro and train station which was convenient for getting to the airport. Area felt safe at night, 10 min walk from Trevi Fountain which is nice to visit late.

Leisure Self

10/10

Exceptional

29 Aug 2024

Emily

I really enjoyed my stay! It was within walking distance of the central train station and the Roman Forum, there were lots of restaurants nearby, and I felt like it was a safe area. The room itself was clean and comfortable.

Leisure Self

8/10

Excellent

21 Jul 2024

Julio

Great Experience

Hotel was what we expected (no surprises is good!). Staff was very nice with great communications leading up and during our stay.
Room was clean with all the necessary comfort that was stated. A/C worked great since it was a very hot summer.
Location was very favorable (train, walking distance to many visitor places, and close to cafe's bars, etc...). Also, safe neighborhood.

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Yifat

Not for spoiled people

The room was very nice decorated, however the ac wasn't strong enough, the room itself was not well aired (scent of dust).
Very low water pressure during the night (during the day it was fine).
The location is good, on a main street.

Partner

8/10

Excellent

29 May 2024

Hanh

Great service! Great location! Amazing hospitality!

6/10

Pleasant

03 Apr 2024

Jennifer

The room was serviceable. Room was quiet. Bathroom shower door was problematic and would leak water everywhere- 1st world problem but annoying with limited towels and multiple people in the room. Blow dryer was not good

Leisure Family

10/10

Exceptional

10 Jan 2024

Verified traveler

We had such a lovely time staying at the Welcome House. We arrived after chdck in had closed but instructions were clear and the hotel arranged a taxi at an additional cost which we requested. The room was very large, more than enough space for our family of 4. We liked that we had breakfast every morning in our room (croissants, juice and coffee). The first morning we were leaving early to travel to Florence but were provided with croissants to take with us whichbwas nice. The location is great. Close to the train station and also to many main sites. We managed to walk everywhere.
We liked the rustic feel and the building that the hotel was in.
We would stay there again and would reccomend.

Friends_and_family Family

6/10

Pleasant

15 May 2023

Austin

It’s a good room. Very to the point. Breakfast could be better rather than just bread; skip this, loads of options in a walking radius.

Clean linen has to be asked for incase of a long stay

Friends_and_family Family

10/10

Exceptional

11 Aug 2019

Verified traveler

It was a clean, well kept, inexpensive small hotel which was well suited to our purpose.

Leisure Partner

4/10

Poor

09 Sep 2018

Paul

When we arrived the said we needed to pay a cash only city tax that was not stated on the web. The breakfast was croissants and coffee only. One per person. The hotel is a very old hotel that had a bathtub/ shower that was the old style cast iron tub with a folding wall that rested on top of the dub that leaked out onto the floor. And all along the top of the tub was rusted.

10/10

Exceptional

28 Aug 2016

Robert

Walking distance to train station

Concierge was extremely helpful. I dropped my phone in the cab on the way to the airport and didn't realize until I was checking in at the airport. Called the hotel and they tracked down the driver and had him return to the airport with my phone. And with plenty of time to catch my flight.

Family

8/10

Excellent

30 Jun 2016

William

Rome Welcome House

Nice hotel in a good location. Close to metro and not a bad walk to several places to see in Rome. The service was excellent and the staff was more than accommodating. The breakfast was below average, however. WiFi was decent but sometimes was slow.

Partner

10/10

Exceptional

22 Mar 2016

Gabriela

Excellent stay

Very convenient for tourism.

Partner

8/10

Excellent

29 Aug 2015

Verified traveler

overall - good enough

The decorations are old, but the bed was clean. We really like breakfast system. (Delivery to the room in the morning) 10~15 mins walk to Termini station. Satisfied for the price.

Partner

8/10

Excellent

07 Apr 2015

Yaniv

Good hotel, service, horrible beds.

Managers /owners (?) Marisa and Alice were great, hospitable and helpful. The hotel is perfectly located within walking distance from virtually every main site in Rome (including Termini rail station), but still well isolated from the noisy Nazionale street.
The beds, though, were horrible. Mattresses were so hard that lying on my side was like lying on hard earth inside a sleeping bag. Two nights later my thighs still hurt... So despite the overall good impression, I'd only recommend going there once they've replaced the beds.

8/10

Excellent

27 Sep 2014

Takashi

good value

we stayed for 6 nights in sep 2014, and it was great. close to the metro and walking distance to the trevi fountain and spanish steps. wifi was fast

Partner

6/10

Pleasant

27 Sep 2014

Steve

so so

Great location, friendly staff naff breakfast

6/10

Pleasant

14 Oct 2013

AlbyR

Rome

Only used as a place to sleep but in a good location, 10 minutes walk from Termini station

Family

10/10

Exceptional

20 May 2013

mndyke

Perfect Place for Experiencing Rome

The staff is excellent. The primary hostess at the hotel is Rome's premier tour guide!! She gave wonderful recommendations and tips that made traveling and exploring the city easy and fun. She improved our Rome experience immeasurably.
The rooms are VERY clean and they provide the perfect little breakfast of breads, croissants, coffee and juice every morning. If you are planning on an early morning (leaving before 8am) they provide coffee, juice and pre-packaged snacks they night before so you have what you need for the next morning's breakfast.
The one tricky thing is finding the hotel. It is on the north side of the street between Napoli & Quattro Fontane. There is no exterior sign. Look for the Miami Hotel. Enter through the Miami Hotel entrance, turn left in the lobby area and go to the 5th floor. The door into the check-in desk is on the left as you exit the elevator or stairway. You must ring the bell for entry.
If you are a light sleeper the street noise may wake you, so bring ear-plugs. (This was a suggestion made by another guest and it paid off for me) However, the noise did not bother my husband.
Everything you will want to experience during your Rome stay is walkable from here. It is very near Termini Station, so if you take the Leonardo Express train from the airport (strongly recommended that you do!) It is an easy walk to and from the hotel.
If the important part of your travel experience is enjoying the city, while being secure in knowing that you will return each evening to a fresh, comfortable and welcoming hotel the Welcome House is the place for you!!!

Partner

8/10

Excellent

24 Mar 2013

Verified traveler

Excellent value

For what we paid Welcome house was superb. The room was clean and comfortable - if basic - and the staff were friendly, happily helping us with maps, directions and advice on local attractions. The location was ideal, close enough to the termini to make transport to and from the airport very easy, but still within easy walking distance of all the things we wanted to see in Rome. The \"continental breakfast\" was a little underwhelming (slightly dry rolls and sweet croissants were hung on the bedroom door, with coffee and juice provided at reception), but was adequate to start the day on. The only real issues with the hotel were the road noise (nothing extreme, but enough to keep a light sleeper awake) and the water. On the second day of our stay there was no water in the morning except a small drizzle from the tap, making showering impossible, and on the third day there was only ice cold water. Overall, as a young couple travelling on a low budget, the hotel was pretty good. If you're looking for luxury, or are aiming to spend most of your holiday in the hotel, this may not be the place for you, but as somewhere to crash between seeing the sights it's perfect.

6/10

Pleasant

17 Mar 2013

ElizTraveler

Hard to find, but worth it!

Hidden in a building, but quiet, comfortable, large room and bathroom, and not far from Termini Station. Makes it easy to get from the airport and around town. Plus, restaurants and shops nearby.

Family

10/10

Exceptional

17 Oct 2012

Colleen

Great Service/Great value

Susanna checked us in and helped us make the most of our first afternoon in Rome. The room was large for a small hotel in a big city. We loved the breakfast format (i.e., rolls delivered to our door, coffee and juice just down the hall), especially being able to eat in our room. Maid service exceeded expectations. Our friends stayed across the street in a 4-star hotel for twice the price with no breakfast. We much prefer the character of a small B&B to a sterile hotel. Nothing fancy, but clean, safe, and friendly.

Family

6/10

Pleasant

01 Aug 2012

Mario the greates

Great location

This B&B is in a great location, staff is very nice and know the city very well. I had a 4 bed room and it was a little crowded, we did not have lot's of room, but we did not plan to stay in he room all day, it was ok to come back to a room after walking all day in Rome. They offer a small breakfast that is enough to start the day. The location is safe to walk and it is close to the train station, public transportation stops in front of the B&B, and there are taxis all day long that bring you to any location, Great to walk to the Spanish Steps and to the Trevi Fountain (about 20 - 25 minutes).
It does not have a parking garage; the parking that I used was 30 Euros per night and about 4-5 blocks to walk.
Getting to the B&B was a little difficult (I had a gps) and not many people/taxi drivers knew about this place, if you mention that is two blocks from Plaza de la Republica on Via Nazionale, it will help.

If I go back to Rome I will stay here again, as for the price is great.

Family

8/10

Excellent

31 Jul 2012

MIMSIE

good location lovely staff!!

best value in Rome! it was close to the train station, which saved us some money! 5 min walk! the hotel was on 5th floor in a regular business building so you cant find the name of the hotel outside only once you are in the lobby..there is another hotel in the same building called Miami Hotel and the name is outside.
we loved the staff they were very kind and helpful! breakfast was ok but small, room was large and comfortable!!

Family

8/10

Excellent

18 Jul 2012

Ayman

best location

friendly staff
helpful location
a good restaurant in front of the hotel
the main train station very close, walking distance

Family

10/10

Exceptional

02 Jul 2012

Debbie and Allyson

Great value and central location!

My 22-year old daughter and I stayed here for 4 nights during our tour of Italy and loved this place. It was close to the train station, bus tours, great restaurants and afforable shopping. The staff is very friendly and helpful. We later accepted the small bathroom/shower, common in Europe! Grateful for the air conditioner in our room!! It was a bit difficult to find. Watch for the street address as the hotel name is NOT on the outside. The only downside was the street noise.

Family

6/10

Pleasant

06 Jun 2012

Calsilver

Good enough!

The room we booked wasn't available so we were given an alternative. This room was alright with a couple of problems. Firstly THE noisiest fridge in the world! Seriously, it even annoyed my husband who'd sleep through a brass band playing. Secondly sockets coming off the walls in places. The light over the mirror not working in the bathroom and the shaver socket not working. Overall it was a good hotel especially in Rome where there's so much to do that you don't spend much time in the hotel anyway.

Partner

6/10

Pleasant

24 Apr 2012

Andy

Let down by a few issues

Overall the hotel was OK, brilliant location however the biggest problem was getting a comfortable night sleep. The bed was hard and the windows weren't great, the noise from the traffic kept us from getting a good night sleep. Had the bed been more comfortable and the windows been better at keeping noise out this place would have been rated 5!

8/10

Excellent

01 Apr 2012

Anonymous

friendly and helpful staff

The facilities of the hotel is very basic, basically a bed, a bathroom and a TV, but the staff is very friendly to fulfil our every needs.

Partner

8/10

Excellent

10 Oct 2011

Hiker777

Good budget stay

Location is very good: close to the train station as well as to the major attractions. Not easy to find though: look/ask for Hotel Maimi - it's in the same building.
Also rooms on the street side can be bit noisy.

Partner

8/10

Excellent

20 Sep 2011

Jon P

Great Location, Hard to Find

We stayed in Rome for 2 days on the end of trip to Italy. The rooms were nice, decent bathrooms, breakfast was supplied each morning. Staff was very helpful on arrival, and helped with a map and explanations of attractions, how to get there, places to eat, etc.

It was challenging trying to find the hotel. No signage on the outside of the building to let you know you were at the correct location. There was a \"Hotel Sign\" posted on the outside of the building, but when we walked in, we actually went to the wrong Hotel (the Hotel Miami). This Welcome House Hotel is located on the 4th and 5th Floors of the same building- interior location. Once we figured this out, it was not a problem the rest of the trip, but when you are walking from the train station with your bags, it would be nice to see a sign with the name of the hotel on the outside of the building. We actually asked 3 different people along the way where the Welcome House Hotel was located, and none of them were able to help.

By the way, it is a very easy walk to the metro station (less than 5 minutes), and 10 minutes walk to the main train station.

Partner

8/10

Excellent

26 Sep 2025

Taygun

Güzel konum, Güler yüzlü personel, Giriş çıkış kolaylığı, Eski mobilyalar, Özellikle yataklar kötü durumda, çökmeler mevcut. Rahat uyunmuyor. Temizlik çok iyi.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Pascal

Excellent séjour à Rome. Hotel agréable très bien situé.

Self

10/10

Exceptional

23 Nov 2024

Eleonora

Letto molto comodo, pulito, stanza silenziosa

4/10

Poor

18 Nov 2024

Dulce

Es literal un Airbnb súper chicos los cuartos , no es un hotel, te cobran hasta el agua que tomas , el baño no es de calidad parece un baño público , la chica del hotel estuvo molestando desde antes de mi llegada para enviarle documentos el día q llegue me pidieron Salir del cuarto a las 10:30 am del día siguiente q porque iban a ir a arreglar un espejo … por el precio hay mucho mejores opciones , no lo recomiendo , las fotos son un engaño

Leisure Partner

10/10

Exceptional

29 Mar 2024

Maria Luisa

Muy cómoda, limpia, el metro esta a unos 5 minutos y el coliseo a 15 minutos caminando

Leisure Family

10/10

Exceptional

13 Oct 2023

daniel

Location right in the old city !!! Short walk to all the sites