The Britannia Hotel

4/10

Poor

04 Mar 2026

John

I was disappointed by my stay at this hotel. I booked a Deluxe double room based on the pictures on the Hotels.com website and the level of hotel, 4 stars. The description of the deluxe double room and the room I was given were not the same. The hotel staff insisted that it was a deluxe room. I still believe room 305 is not. It faced the side of the alleyway. It was very small. It by no means matched any pictures viewed under this type of room. The staff told me to deal with the agency we booked with, I had prepaid via Hotels.com. The breakfast was just so-so. Several people had to ask for plates! The buffet was almost wiped out at 8:45 on the Saturday morning. The one staff member working could not keep it maintained. Sunday was a bit better but we went down at 7:45 am. I still had to ask for napkins however.

Partner

6/10

Pleasant

13 Feb 2026

Umit

Pretty good room despite strange shower cabinet system has one tap and you struggle to adjust the heating of water. Rooms are very close to each other and all conversations are in your room as well. Hotel staff were kind and helpful.

Partner

10/10

Exceptional

07 Feb 2026

Rhianne

Everything about this hotel is outstanding, for the price we were so impressed with the quality of the service and luxury feel of the room. The staff were very helpful in providing recommendations for restaurants etc and were very welcoming. The location is perfect, walking distance to the colosseum, Trevi fountain, and public transport links such as train stations, metro, bus stops etc. Highly recommend!

Leisure Partner

10/10

Exceptional

03 Feb 2026

Joseph

The room was spotless, the bed was very comfortable as well as the pillows. The staff was exceptional! Guilia and Martina, front reception ladies, both bent over backwards to help us.

Partner

10/10

Exceptional

27 Jan 2026

Luke

Quality service

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Wendy E

The hotel was very clean, and the staff could not have been nicer!

6/10

Pleasant

04 Jan 2026

Benjamin

The staff was very nice and accommodating. Room was clean, however, underwhelming. The bed was firm and the pillows were very flat and uncomfortable. The blanket was thin. Would’ve liked a thicker blanket especially that it was cold and rainy outside.

Partner

10/10

Exceptional

20 Dec 2025

DeDee

We really enjoyed our stay in Rome. This hotel is close to the train, a 10 minute walk. There was a grocery store at the end of the block with a wine bottle opener in the room and wine glasses. The pillows were amazing! They have a wonderful breakfast with lots of options. The front desk workers spoke English well and were very helpful!

Partner

8/10

Excellent

18 Dec 2025

SKEVOS

Overall good stay. Wonderful reception staff, great central location for sightseeing, breakfast is decent, housekeeping is good, but soundproofing is not good. Could clearly hear other room occupants opening and closing their doors, their footsteps, talking and even blow-drying their hair.

Leisure Family

10/10

Exceptional

17 Dec 2025

Claudia

The staff was very accommodating. The hotel was quaint and close to the subways and everything we wanted to see. It was nice to have an elevator as well.

Leisure Family

10/10

Exceptional

17 Dec 2025

Della

Great location friendly helpful staff. Boutique type rooms. Loved the Italian flair

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Julia

Rooms were of a good size as were the showers. Smaller than US standards but good size for Italy. Bed and pillows were comfortable. Hotel room clean. Staff accommodating. Breakfast mediocre.

Leisure Family

10/10

Exceptional

07 Dec 2025

Michael

We stayed here at the beginning and end of our trip to Italy. Two different rooms, but both were great! First we stayed in their largest room with a balcony and it was very spacious with a great outdoor space for evening wine on the patio. We also stayed in a regular room for a night before our flight home. It took was very nice, albeit smaller like a typical European hotel room. Beds were comfortable, bathrooms nicely appointed with robes and slippers, and the room was very clean.
The truly outstanding part of this hotel is the staff. I mean as warm and welcoming as any staff at any hotel I’ve ever been too.
Lately, breakfast was decent… not incredible, but there’s enough options for everyone to be fed for the day for sure.
Great hotel that’s centrally located, less than a 10 minute walk to the central train station that goes to the airport and other cities. Wonderful restaurants, bars, and a grocery store at the end of the block.

Leisure Family

4/10

Poor

06 Dec 2025

Juan

When arrived there was an emergency fire it was nothing serious but we had to get out of the room and walk down 4 floors to the lobby. Then room was very small no place to put luggage. Staff was friendly and helpful but if you care about being comfortable this hotel is not a great fit.

Leisure Family_with_children

8/10

Excellent

02 Dec 2025

Adam

We had a wonderful time. Hotel Britannia is located in a fantastic neighborhood near the Opera house, shopping, and plenty of good restaurants. It’s about a 15-20 minute walk to the major historic sites of Rome.

Partner

8/10

Excellent

30 Nov 2025

Manuel

This hotel is very well located. Close to bus and metro stations, and walkable distance for city’s attractions.

Leisure Partner

8/10

Excellent

29 Nov 2025

Azucena

The staff is amazing.

Leisure Friends

8/10

Excellent

26 Nov 2025

Ilkin

Although, we could not stay on this hotel due to issues with room. But hotel was professional enough to move us to hotel close by. Overall, great act by hotel!

Partner

10/10

Exceptional

22 Nov 2025

Jon C

Great centralized location, close to everything. The front desk ladies were great. Love walking around, many shops, cafes, public transport.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Daniel M

The room was always clean, staff was extremely friendly and helpful. The price was also very reasonable and it is a great location very close to the train station and a subway station.

Leisure Self

10/10

Exceptional

20 Nov 2025

William James

Very comfy

10/10

Exceptional

18 Nov 2025

Ken

We had a great stay and close to many venues !!

Partner

8/10

Excellent

15 Nov 2025

Edward

Friendly staff, Valeria was excellent and great breakfast. I just had an issue with my room temperature, it was too hot and could not sleep well.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Muriel

Yes fresh breakfasts choices each day.
Room very clean and kept up daily
Front desk staff very friendly and helpful
Great location. Walked to most attractions .
Opera in church next to Hotel wonderful too

Self

8/10

Excellent

01 Nov 2025

Margaret

There was a great variety at the breakfast buffet and items were renewed quickly if they ran out.
The air conditioning was efficient but a bit old and noisy.
Room was very comfortable and cleaned each day.
The location was great for walking to all the major attractions.
Staff on Reception were very helpful with advice and recommendations.
Unfortunately, our last night was ruined by some very noisy guests who were so inconsiderate, but that was no fault of the hotel.

Partner

2/10

Poor

26 Oct 2025

kamran

It was very poor service the room was so cold when I ask for heater they just ignored me. The breakfast was so bad. No healthy options and the small fruit tray was so old and looks so bad. The eggs were overcooked. If I could I would give them zero star.

Partner

10/10

Exceptional

24 Oct 2025

Michael

Located very close to the terminal and just off one of the main streets in Rome, via Nazionale. It is a cosey boutique style hotel with great character and is no more than 25 minutes walk to most of the attractions in the city. The rooms are quaint but have all the essentials you need.
The staff were very friendly and we often found ourselves having a chat with them at the desk at the end of day.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Dawn

Staff was great

Leisure Family

10/10

Exceptional

05 Oct 2025

Victoria

Beautiful place with lots of character. Walkable to literally everything you need to see while in Rome for a day. Staff is fantastic and helpful, rooms are quiet and cute and bathroom was roomy. Good breakfast spread in the am. Lots of options for dining and main train station nearby. Would definitely stay here again.

Leisure Partner

8/10

Excellent

02 Oct 2025

Mary Louise

Good central location, easy walking distance to major sites. Staff very knowledgeable and friendly.

Leisure Partner

10/10

Exceptional

28 Sep 2025

mark

Easy to get to everywhere!

Leisure Family

10/10

Exceptional

24 Sep 2025

Terrill

The Jr Suite was beautiful wirh it's own private balcony. The front desk was awesome with directions, dinner options, and ordering a taxi for airport transportation.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Harry

Classic old fashioned hotel but clean and updated; close to train and restaurants; nice breakfast

Leisure Partner

10/10

Exceptional

21 Sep 2025

Natasha

Lovely hotel

Brilliant stay, staff were very friendly and the hotel was great. Room was lovely and had everything we needed. Would stay again if visiting Rome.

Partner

2/10

Poor

14 Sep 2025

Grace

I didn’t like this hotel. I can’t believe it’s a 4 star. There is only 2 guy in the front. They charged me 30 euros extra for my 5 year old per day, there were only 2 towels. My tv did not work. My bathroom was dirty I added pictures. Rooms are so small you can’t even move in there. They never cleaned the room. I usually don’t like to Leave bad reviews but this one I had too. Don’t waste your money, go somewhere else. I stayed at the Independent hotel in Rome and it was much much better.

Leisure Family_with_children

10/10

Exceptional

09 Sep 2025

suzanne

Good central location

Great location. Near transport links. Staff at hotel were exceptional, very helpful. Good breakfast each morning included. Remember hotel is an older building. Small lift ( a bonus in this type of building), and small overall. Room was compact but comfy. Minimal areas outside of room.

Partner

6/10

Pleasant

04 Sep 2025

david

Staff very excellent both Mariana (?) and Jorge at front desk, especially nice and helpful and knowledgeable. But.. Very very disappointed that new ownership has downgraded the breakfast to be awful and cheapest quality possible. This hotel used to have a very good home-cooked food and wide selection of quality pastries and salami for breakfast. Unfortunately for this reason we won’t be staying here anymore or recommending it to anyone.

10/10

Exceptional

29 Aug 2025

Leon

The hotel was quaint. Friendly staff. And in a great area to walk to shopping

Leisure Partner

10/10

Exceptional

26 Aug 2025

Daleauntaya Avante

I had such a wonderful stay here for my first time in Rome! The location was absolutely perfect just steps from Termini Station and close to the buses, which made getting around the city so easy. It was also near great shopping areas, yet still quiet and peaceful at night. The staff were very welcoming and even let me check in early, which I really appreciated. Housekeeping did a fantastic job keeping everything spotless throughout my stay. Overall, this hotel’s location and service made my trip stress-free and enjoyable. Highly recommend!

Leisure Self

10/10

Exceptional

23 Aug 2025

Mayra

The staff were very friendly and helpful.

Family

6/10

Pleasant

21 Aug 2025

Franca

Price

10/10

Exceptional

19 Aug 2025

Gerson

I had an exceptional stay at Hotel Britannia in Rome! From the moment I arrived, the staff were incredibly welcoming, attentive, and eager to make my visit special. The hotel itself has a charming blend of classic Roman character with modern comfort.

The room was spotless, well-appointed, and surprisingly spacious for the city center. The bed was very comfortable, and I appreciated the thoughtful details like quality toiletries and complimentary refreshments. The location is perfect—close to Termini Station, yet tucked away on a quiet street, making it easy to explore the city while still enjoying peace and relaxation at night.

Overall, Hotel Britannia is a hidden gem in Rome. I would highly recommend it to anyone visiting the city and will definitely return on my next trip.

Leisure Partner

6/10

Pleasant

17 Aug 2025

Daniel

Not like

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2025

Fredy

Excellente la atención!! Las chicas en la reception son lo máximo!! Nos ayudaron mucho incluso reservando actividades! 100% recomendable

10/10

Exceptional

07 Aug 2025

Halley

Brittania was perfect! The staff was very nice, the room was clean, no complaints at all. They even gave my husband and I a bottle of champagne when they realized it was my birthday. 💕

10/10

Exceptional

06 Aug 2025

Jean Raymond

Courteous friendly helpful thoughtful polite caring hospitable. Those are the adjectives that come to mind when I think of my stay.

The lobby had a weird cleaning product smell otherwise I think everything was excellent. One of my best trips thanks to this place.

Leisure Family

10/10

Exceptional

10 Jul 2025

ANDREA

Perfect location, walkable distance everywhere

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Steven PDG

Staff was excellent and very helpful. The room was smaller than anticipated (couldn’t even leave our small suitcases open on the floor), and there was an awful smell throughout the hotel. However, It is a convenient location, close to all the major sights.

Leisure Partner

8/10

Excellent

05 Jul 2025

Raymond

Historical hotel handy to railway station, drab exterior in shabby street but around the corner from good shopping and restaurants. Classic room was small but comfortable, renovated bathroom. The stairwell needs a makeover. Lobby and dining area lots of character. Tariff very high - may have paid a pontiff premium

Leisure Partner

10/10

Exceptional

03 Jul 2025

Paul

A diamond in the rough

This hotel is a gem, its quant and quiet.
Convenient to just about everything you want to see in Rome.
10 minute walk to the Roma Termini, 15 to the Trevi fountain, restaurants in the area are close, food was amazing as well as café.
Hotel staff were the best we have ever experienced. They took the time to help us navigate through Rome, what to see, where to go, how to get there. They really went above and beyond.

Partner

8/10

Excellent

01 Jul 2025

Jasvinder

Amazing and helpful staff! Junior suite was spacious with a sitting area and terrace, lots of room for two people, so glad we booked it. Breakfast buffet was really good too. Only downside was the air conditioning in the sitting area was lower than in the bedroom area but we kept the partition door closed so that helped make the bedroom colder. We slept comfortably. I note it was extremely hot here this week, unseasonally higher temperatures. We walked almost everywhere but to the Vatican. Would highly recommend this hotel and would stay again!

Leisure

8/10

Excellent

29 Jun 2025

Steven

Reception staff were great.

Leisure Friends

8/10

Excellent

23 Jun 2025

Diana

Staff was lovely and having a breakfast available was really nice. The beds were so comfortable in the room temperature since it was so hot was very soothing to be able to keep it cool.

Leisure Friends

10/10

Exceptional

21 Jun 2025

ROBERT

Manager was excellent. Great services, staff, and amenities. Excellent

Leisure Family

10/10

Exceptional

21 Jun 2025

Maverick

Location was great for exploring the city. The room and bathroom were very nice for what you paid. Loved the staff as they were very nice and helpful. Would recommend strongly to anyone visiting Rome for a few days

Leisure Partner

8/10

Excellent

12 Jun 2025

Sheree

The location was excellent, and the staff were very helpful!

Leisure Family

10/10

Exceptional

11 Jun 2025

Rachel

Firstly, the breakfasts were absolutely fantastic! The staff were amazingly helpful and the rooms were lovely and clean.

It’s in a fab location, literally 2 minutes from the Opera which I recommend for anyone staying in Rome! 10/10 I would definitely recommend this hotel to anyone. Will be returning.

Leisure Family

8/10

Excellent

11 Jun 2025

Amy

Lovely stay!

Leisure

10/10

Exceptional

06 Jun 2025

Melissa

The staff was very friendly when checking in. Our room ready and the were so helpful getting us a taxi for an early morning flight. Just delightfully and a great location. I’m

Leisure Partner

10/10

Exceptional

05 Jun 2025

Paul

Very nice property. Small quaint place. We had a suite on 4th floor with a patio.

Leisure Partner

10/10

Exceptional

29 May 2025

Craig

Great location. Good staff and nice room.

Leisure Partner

10/10

Exceptional

26 May 2025

Jaime

Staff was very friendly and helpful! They helped arrange car service wherever we needed to be, even when our flights were delayed.

The room was very clean and cozy and the breakfast buffet was tasty. Definitely recommend this hotel

Leisure Friends

6/10

Pleasant

12 May 2025

karishma

Good location

10/10

Exceptional

10 May 2025

Andrew Crawford

Really pleasant welcome and all staff were very happy to help. They even went to the trouble of blowing up balloons reading ‘happy birthday’ and left on the bed for my wife’s birthday-completely unprompted and a lively surprise for her.

Leisure Partner

10/10

Exceptional

05 May 2025

Jeffrey

This was a great place to stay. Very clean and staff was outstanding and very polite. I would recommend this area and it pretty much in the Heart of Rome and easy to get to all the sites Rome is known for. All walking distance expected The Vatican but the Metro is close and gets you there within 20 minutes.

Leisure Partner

8/10

Excellent

02 May 2025

George

Nice and helpful staff and nice area to Stay as close to rails and bus links.

Leisure Partner

6/10

Pleasant

26 Apr 2025

Kristi

Make sure that the previous guests or housekeeping have closed the exterior windows- very loud noises from streets below. Lobby and breakfast area smells like mildew and must. While there is a tiny elevator there is a flight of stairs in and out of the hotel- not great if you are staying a while and have heavy luggage. Staff were very friendly. Bedding was clean and bed was comfortable. The wall under the sink in the bathroom was disgusting- marked up by dirty mops strings for a long while. Housekeeping and maint staff would have very loud conversations in the halls and woke us up many mornings.

Front desk and breakfast staff were very nice.

Based on the rate we would consider staying here again. Location was really good and the bed was good. Bring ear plugs and insist on the bathroom being cleaned. Room has a small fridge so we stocked it with breakfast and lunch items from the market down the street.

Leisure Partner

8/10

Excellent

20 Apr 2025

Farhana

Cleanliness is the reason I didn’t give 5 star. Floor and bathroom wasn’t clean even we checked in. And the 3 nights we stayed bed was bed and that’s about it.
Front desk employees were helpful and professional.

Leisure Partner

6/10

Pleasant

13 Apr 2025

Kimberly

Not many amenities, no gym, renovating and was not stating that in their website. small rooms

Business Family

10/10

Exceptional

13 Apr 2025

Oussama

Beyond amazing and friendly staff!

Leisure Family_with_children

8/10

Excellent

10 Apr 2025

Megan

The hotel is a good base to explore Rome. Although the interior is a bit dated the rooms are clean and the staff are very friendly.

Leisure Partner

8/10

Excellent

30 Mar 2025

Vijay

Location and clean facility

Leisure Family

10/10

Exceptional

28 Mar 2025

Kamola

The hotel is very clean, the staff is super helpful and kind, the room is nice with a small terrace. The breakfast has enough options, and everything is fresh and tasty! The only issue - the bathroom is small and fhe toilet is situated very close to the sink so if you’re tall there is no place for your knees.

Leisure Family

10/10

Exceptional

19 Mar 2025

Michelle

Staff members were friendly. We paid for daily breakfast, but it didn’t start until 730, so when front desk found we had plans early one morning, they packed us a light breakfast with water bottles. Very thoughtful, my husband and I really needed the sustenance for that morning. Right by the opera house, there were a couple of times that I heard what sounded like someone practicing their vocal cords, it was pretty cool. Close to the termini station, attractions, shopping and restaurants.

Leisure Partner

8/10

Excellent

04 Mar 2025

Joanna

Nice base for Rome

We had a nice stay at this hotel. It was comfortable but could do with updating in some areas, such as carpets and decor. The reception staff were all very friendly and helpful. The breakfast had a nice selection and the pastries at breakfast were delicious.
We stayed in room 102, which was supposedly a Deluxe Double. It was small and didnt look like the pictures that were advertised. Unfortunately we couldnt get in and out of the bathroom if someone was selecting clothes from the wardrobe. However, it was nicely decorated and the bed was comfortable.
The hotel was a about a 15 minute was into the main shopping area.

Partner

10/10

Exceptional

08 Jan 2025

Wanling

Very nice

Leisure Partner

10/10

Exceptional

01 Jan 2025

Stephen

Good hotel

Leisure Partner

8/10

Excellent

31 Dec 2024

John

The staff were excellent and very helpful, and the location was convenient for our needs. The only real complaint I had was the breakfast was somewhat lacking from what I'm used to.

Leisure Friends

10/10

Exceptional

31 Dec 2024

MAIRI

Lovely hotel within walking distance of the highlights of Rome. Reception staff amazing. Helped with any request. Breakfast buffet was nice and staff friendly and helpful.

Leisure Partner

4/10

Poor

25 Dec 2024

MINA

Plumbing system needs to get fixed

Leisure Family

10/10

Exceptional

15 Dec 2024

Philip

A lovely boutique hotel within walking distance of attractions. Staff were very informative, professional and polite. Great value and would definitely recommend!

Leisure Partner

10/10

Exceptional

11 Dec 2024

William

Goid breakfast along with good servixe

10/10

Exceptional

08 Dec 2024

Mykayla

Beautiful hotel very unique. Yummy breakfast and great service.

Leisure Family

10/10

Exceptional

08 Dec 2024

Guy

Great convenient stay in Rome

Super convenient location in Rome, very walkable to all the major and minor sites. The hotel (along with a few sister hotels close-by) offer free tours and events in Rome with their own guides which are worth trying. The hotel staff is very friendly and helpful. Breakfast fare is very good with long hours.

Partner

10/10

Exceptional

01 Dec 2024

James Roy

Staff where fantastic very helpful and nice.

Leisure Partner

8/10

Excellent

23 Nov 2024

Susanne

Beware if you have a car

The listing says parking available -the concierge when we checked in knew nothing about it . There is no
Parking g attached to the hotel - which made this difficult . I never would have booked this hotel if I had known non parking . The beds were comfortable the rooms were small but well appointed . We enjoyed the breakfast

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Pamela

It is an older boutique style hotel but felt ver luxurious. The bed was comfortable and the room was lovely. It is on a smaller side street, but walkable to many stores and restaurants. Staff was friendly and helpful. There are a choice of stairs or a very small elevator to get up and down from the rooms. The lobby is downstairs, so you have to go down a set of stairs coming in and going out the front door (no elevator). The breakfast was lovely with lots of choice.

Leisure Partner

10/10

Exceptional

11 Nov 2024

Joe M

Great Hotel in an great location. 2 metro and bus stops in walking distance, lots of restaurants and convenience stores near, great staff and great breakfast. Had a great stay, would go right back.

Leisure Partner

10/10

Exceptional

06 Nov 2024

Gisela

We loved this boutique hotel. We could have gone with a larger modern hotel but we wanted to actually feel like we are in an Italy. The room was great. We got the terrace suite and what stood out the most was the exceptional customer service we got from all the front desk staff. The smiles, the positivity, the excellent assistance…. I would absolutely come back !! They were all genuine and kind and patient. The staff makes this hotel excel above the rest !!

Leisure Partner

10/10

Exceptional

06 Nov 2024

hayat

Great location clean and convenient

Leisure Family

8/10

Excellent

03 Nov 2024

Michelle

Close to train station so quick to get to. It's a bit older so the facilities in the bathroom especially are a bit of a weird layout. The staff were awesome and the programs offered were great. We highly recommend the free walking tours at night. Easy walk to a ton of restaurants.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Ivan

Excellent staff, location, and superb breakfast. I highly recommend the hotel and look forward staying there again.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Krystyna

Great, super helpful front desk staff.

Leisure Partner

8/10

Excellent

29 Oct 2024

Emma

Property was nice and the staff were friendly and helpful. Room seemed a bit dated and we had trouble with the TV as had very limited signal. Breakfast was OK and the hotel offered free experiences like a wine tasting evening in the hotel bar, which we really enjoyed. Location is good, within decent walking distance to the train station.

Leisure Partner

10/10

Exceptional

28 Oct 2024

Lindsay

Lovely Hotel, the staff is amazing, we had a great experience staying here. The area was perfect, you can pretty much walk everywhere. Restaurants and shopping were fantastic as well! We will be back!!

Leisure Partner

10/10

Exceptional

19 Oct 2024

andrew

Historic building, close to all attractions

Leisure Friends

10/10

Exceptional

19 Oct 2024

Becki Louise

We stayed here for 6 nights. The staff were friendly and so helpful. We needed to print some tickets and they helped with that, as well as giving us a few restaurant recommendations after we checked in quite late.
We had a room overlooking the street so it got noisy at times but it wasn't anything we couldn't deal with. The only issue with the room was when it started raining, and the sound of water dripping outside somewhere became too much, but again, headphones and music sorted the problem.
The room was spacious and the ac worked perfectly which was great when we aren't used to hotter weather in October back home.
Overall a grand trip in a lovely hotel.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Joshua

Perfect

8/10

Excellent

17 Oct 2024

mainor

Room very nice, breakfast very good

Leisure Partner

10/10

Exceptional

16 Oct 2024

Ricky

The staff was very kind and helpful. The hotel itself was located in a walkable part of the city with restaurants, shopping and site seeing locations close by.

Leisure Family