Name: The Britannia Hotel
Address: Via Napoli, 64, Rome, 00184, IT

8/10

Excellent

13 Jul 2026

Timothy

Charming hotel, great welcome and helpful staff. Room was clean, quiet but a little bit small (to be expected in central Rome I guess). Very small single lift, average breakfast. Location okay. Use Uber to get around

Partner

6/10

Pleasant

09 Jul 2026

Taline

Very friendly staff and good location but the hotel is very outdated.

Family_with_children

6/10

Pleasant

08 Jul 2026

Deanne

Overall stay was ok, good location, friendly staff and clean comfortable room. The hotel is just extermely old and outdated.

Family_with_children

10/10

Exceptional

04 Jul 2026

scott

Hotel is centrally located which makes getting from the train station and then walking to all the big attractions easy.

Partner

10/10

Exceptional

30 Jun 2026

Joshua

Beautiful hotel in a great area. I walked everywhere I went. Staff was amazing and incredibly pleasant. I was a solo traveler and they provided a map of different areas, pathways to take, and different experiences I would have. I would absolutely stay again.

Self

8/10

Excellent

27 Jun 2026

Karen

Great location as fairly central to attractions and not too far from the railway station. Would recommend a travel multi plug. Air con worked very well and handy supermarket at the end of the road, opposite a delicious small pizza restaurant. Colosseum, Spanish steps walkable and the Vatican an easy tube journey away. Helpful staff who reset the safe so that it worked. Breakfast was amazing with a great choice of foods - cereals, pastries, fruit, yoghurt, cheese, hams, juice, coffee, cakes…

Partner

10/10

Exceptional

22 Jun 2026

Kimberly

I very much liked this room and the people working there. It was convenient having breakfast on site. I also liked the air conditioning at this location vs others.

Family_with_children

10/10

Exceptional

22 Jun 2026

Jannelle

Great place for our family to stay while in Rome.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Allison

My husband and I love this beautiful hotel with the most kind and helpful staff. We’ve stayed here all three times we’ve been in Rome and would do so again. It feels like our home away from home. Thank you to the staff for all of your help and for another wonderful visit!

Partner

10/10

Exceptional

15 Jun 2026

Tao

Excellent stay near Roma Termini!
I had a wonderful stay at Hotel Britannia and would happily return. The location is incredibly convenient—just a short walk to Roma Termini, which made getting around the city and catching trains effortless. There's also a grocery store nearby, which was handy for picking up essentials.

The hotel is very clean and felt safe throughout my stay. As is typical of many European hotels, the room was on the smaller side, but the bathroom more than made up for it—it was spacious and spotlessly clean.
The standout, though, was the staff. They were genuinely friendly and went out of their way to be helpful at every turn. Their warmth made the whole experience even better.

Highly recommended if you're looking for a clean, safe, and well-located place to stay in Rome!

Family_with_children

10/10

Exceptional

10 Jun 2026

Michael

We are from America and we like ice water. The staff was extremely friendly and willing to get us ice water when ever we asked. Which was every time we went out. Thank you all so much. Our room was spacious and I lo ed the patio that we sat out on with friends and had an appetizer. They had a mini fridge for some meds that we needed. We only had breakfast one day and it was phenomenal something for everyone. They had a juice made from carrots, orange and lemon in it and they had a blood orange juice that was out of this world.

Friends_and_family Friends

8/10

Excellent

05 Jun 2026

Trevor

The hotel was well located. The staff were great friendly and helpful. The room was smaller than we expected with little natural light.

Partner

8/10

Excellent

03 Jun 2026

Leila

We really enjoyed our stay at Britannia Hotel.
It’s a beautiful building with a lot of character built in 1800s.
Rooms are a bit small but still functioning for two adults.
Breakfast buffet was nice and it is served downstairs near the reception.
Location is great, walking distance to Colosseum and a lot more.

Partner

6/10

Pleasant

28 May 2026

Lindsay

The property is old and the bathrooms show it but it wasn’t bad. Just old. It was mostly clean and the staff was kind

10/10

Exceptional

24 May 2026

Christopher

Very helpful staff. Convenient to restaurants.

10/10

Exceptional

21 May 2026

Laura A.

Es un hotel pequeño y acogedor; me encanta q es super personalizado; el desayuno estuvo espectacular (a pesar de ser un desayuno continental), sobretodo el capuchino; es una localidad cerca de una parada de bus que te permite ir a las atracciones icónicas de la ciudad

Family

10/10

Exceptional

21 May 2026

DEANA

We often feel lost in a new city. The staff at this hotel were exceptional. They helped us secure a private airport pickup, tickets to the Colosseum after ours fell through, free cooking tour and walking tour and restaurant recommendations. This helped us greatly and made our trip more enjoyable. We will be looking to stay at this hotel chain again often.

Partner

8/10

Excellent

20 May 2026

John

Location was excellent to see the sights of Rome. Room was spacious and clean and the reception staff were incredibly helpful. Didn’t take the breakfast.

Partner

10/10

Exceptional

19 May 2026

Elliot

Fantastic staff 10 stars front desk

10/10

Exceptional

06 May 2026

James

Pretty good continental breakfast. Good location. All the staff were super helpful. Room was a bit small.

Partner

10/10

Exceptional

06 May 2026

Han

Great location and very friendly staff. Wifi is fast and breakfast is good.

Partner

8/10

Excellent

05 May 2026

Raeesa

Staff were excellent - however we weren’t given extra water when our room was cleaned and the hotel is very dated. Room was fine, clean and shower good but a little small. Location was excellent though as well.

8/10

Excellent

27 Apr 2026

Poornima

Property is clean and close to bus stop and you can walk to Colosseum and train station. Room is very small for the price you pay and also missing a hair dryer in the bathroom to use

Family_with_children

6/10

Pleasant

21 Apr 2026

Theo

Very nice pleasant staff at reception. Good location. Not an appropriate hotel for people with accessibility issues - significant number of steps to enter the hotel and very small and busy lift. Small issues with both the rooms we booked. Breakfast basic but ok

Family

10/10

Exceptional

18 Apr 2026

Jeremy

Very friendly staff, very quiet street which is hard to find in rome

Partner

10/10

Exceptional

12 Apr 2026

diane

Central location
Wonderful breakfast
Pleasant staff

Family

8/10

Excellent

10 Apr 2026

Paula

Hot water stop working they do fix it the next day though

8/10

Excellent

05 Apr 2026

Sucheta

Rooms were clean and our room was cleaned on first day of stay but not the second day. Breakfast options are limited.
Location of the hotel is very convenient and walkable from almost all tourist places. Hotel staff was excellent and very friendly in guiding us on where to go and how to use the public transport.

Partner

10/10

Exceptional

20 Mar 2026

Gillian

The breakfast was amazing and everyone was very nice.

Friends_and_family Family

4/10

Poor

04 Mar 2026

John

I was disappointed by my stay at this hotel. I booked a Deluxe double room based on the pictures on the Hotels.com website and the level of hotel, 4 stars. The description of the deluxe double room and the room I was given were not the same. The hotel staff insisted that it was a deluxe room. I still believe room 305 is not. It faced the side of the alleyway. It was very small. It by no means matched any pictures viewed under this type of room. The staff told me to deal with the agency we booked with, I had prepaid via Hotels.com. The breakfast was just so-so. Several people had to ask for plates! The buffet was almost wiped out at 8:45 on the Saturday morning. The one staff member working could not keep it maintained. Sunday was a bit better but we went down at 7:45 am. I still had to ask for napkins however.

Partner

6/10

Pleasant

13 Feb 2026

Umit

Pretty good room despite strange shower cabinet system has one tap and you struggle to adjust the heating of water. Rooms are very close to each other and all conversations are in your room as well. Hotel staff were kind and helpful.

Partner

10/10

Exceptional

07 Feb 2026

Rhianne

Everything about this hotel is outstanding, for the price we were so impressed with the quality of the service and luxury feel of the room. The staff were very helpful in providing recommendations for restaurants etc and were very welcoming. The location is perfect, walking distance to the colosseum, Trevi fountain, and public transport links such as train stations, metro, bus stops etc. Highly recommend!

Leisure Partner

10/10

Exceptional

03 Feb 2026

Joseph

The room was spotless, the bed was very comfortable as well as the pillows. The staff was exceptional! Guilia and Martina, front reception ladies, both bent over backwards to help us.

Partner

10/10

Exceptional

27 Jan 2026

Luke

Quality service

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Wendy E

The hotel was very clean, and the staff could not have been nicer!

6/10

Pleasant

04 Jan 2026

Benjamin

The staff was very nice and accommodating. Room was clean, however, underwhelming. The bed was firm and the pillows were very flat and uncomfortable. The blanket was thin. Would’ve liked a thicker blanket especially that it was cold and rainy outside.

Partner

10/10

Exceptional

20 Dec 2025

DeDee

We really enjoyed our stay in Rome. This hotel is close to the train, a 10 minute walk. There was a grocery store at the end of the block with a wine bottle opener in the room and wine glasses. The pillows were amazing! They have a wonderful breakfast with lots of options. The front desk workers spoke English well and were very helpful!

Partner

8/10

Excellent

18 Dec 2025

SKEVOS

Overall good stay. Wonderful reception staff, great central location for sightseeing, breakfast is decent, housekeeping is good, but soundproofing is not good. Could clearly hear other room occupants opening and closing their doors, their footsteps, talking and even blow-drying their hair.

Leisure Family

10/10

Exceptional

17 Dec 2025

Claudia

The staff was very accommodating. The hotel was quaint and close to the subways and everything we wanted to see. It was nice to have an elevator as well.

Leisure Family

10/10

Exceptional

17 Dec 2025

Della

Great location friendly helpful staff. Boutique type rooms. Loved the Italian flair

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Julia

Rooms were of a good size as were the showers. Smaller than US standards but good size for Italy. Bed and pillows were comfortable. Hotel room clean. Staff accommodating. Breakfast mediocre.

Leisure Family

10/10

Exceptional

07 Dec 2025

Michael

We stayed here at the beginning and end of our trip to Italy. Two different rooms, but both were great! First we stayed in their largest room with a balcony and it was very spacious with a great outdoor space for evening wine on the patio. We also stayed in a regular room for a night before our flight home. It took was very nice, albeit smaller like a typical European hotel room. Beds were comfortable, bathrooms nicely appointed with robes and slippers, and the room was very clean.
The truly outstanding part of this hotel is the staff. I mean as warm and welcoming as any staff at any hotel I’ve ever been too.
Lately, breakfast was decent… not incredible, but there’s enough options for everyone to be fed for the day for sure.
Great hotel that’s centrally located, less than a 10 minute walk to the central train station that goes to the airport and other cities. Wonderful restaurants, bars, and a grocery store at the end of the block.

Leisure Family

4/10

Poor

06 Dec 2025

Juan

When arrived there was an emergency fire it was nothing serious but we had to get out of the room and walk down 4 floors to the lobby. Then room was very small no place to put luggage. Staff was friendly and helpful but if you care about being comfortable this hotel is not a great fit.

Leisure Family_with_children

8/10

Excellent

02 Dec 2025

Adam

We had a wonderful time. Hotel Britannia is located in a fantastic neighborhood near the Opera house, shopping, and plenty of good restaurants. It’s about a 15-20 minute walk to the major historic sites of Rome.

Partner

8/10

Excellent

30 Nov 2025

Manuel

This hotel is very well located. Close to bus and metro stations, and walkable distance for city’s attractions.

Leisure Partner

8/10

Excellent

29 Nov 2025

Azucena

The staff is amazing.

Leisure Friends

8/10

Excellent

26 Nov 2025

Ilkin

Although, we could not stay on this hotel due to issues with room. But hotel was professional enough to move us to hotel close by. Overall, great act by hotel!

Partner

10/10

Exceptional

22 Nov 2025

Jon C

Great centralized location, close to everything. The front desk ladies were great. Love walking around, many shops, cafes, public transport.

Leisure Partner

10/10

Exceptional

21 Nov 2025

Daniel M

The room was always clean, staff was extremely friendly and helpful. The price was also very reasonable and it is a great location very close to the train station and a subway station.

Leisure Self

10/10

Exceptional

20 Nov 2025

William James

Very comfy

10/10

Exceptional

18 Nov 2025

Ken

We had a great stay and close to many venues !!

Partner

8/10

Excellent

15 Nov 2025

Edward

Friendly staff, Valeria was excellent and great breakfast. I just had an issue with my room temperature, it was too hot and could not sleep well.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Muriel

Yes fresh breakfasts choices each day.
Room very clean and kept up daily
Front desk staff very friendly and helpful
Great location. Walked to most attractions .
Opera in church next to Hotel wonderful too

Self

8/10

Excellent

01 Nov 2025

Margaret

There was a great variety at the breakfast buffet and items were renewed quickly if they ran out.
The air conditioning was efficient but a bit old and noisy.
Room was very comfortable and cleaned each day.
The location was great for walking to all the major attractions.
Staff on Reception were very helpful with advice and recommendations.
Unfortunately, our last night was ruined by some very noisy guests who were so inconsiderate, but that was no fault of the hotel.

Partner

2/10

Poor

26 Oct 2025

kamran

It was very poor service the room was so cold when I ask for heater they just ignored me. The breakfast was so bad. No healthy options and the small fruit tray was so old and looks so bad. The eggs were overcooked. If I could I would give them zero star.

Partner

10/10

Exceptional

24 Oct 2025

Michael

Located very close to the terminal and just off one of the main streets in Rome, via Nazionale. It is a cosey boutique style hotel with great character and is no more than 25 minutes walk to most of the attractions in the city. The rooms are quaint but have all the essentials you need.
The staff were very friendly and we often found ourselves having a chat with them at the desk at the end of day.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Dawn

Staff was great

Leisure Family

10/10

Exceptional

05 Oct 2025

Victoria

Beautiful place with lots of character. Walkable to literally everything you need to see while in Rome for a day. Staff is fantastic and helpful, rooms are quiet and cute and bathroom was roomy. Good breakfast spread in the am. Lots of options for dining and main train station nearby. Would definitely stay here again.

Leisure Partner

8/10

Excellent

02 Oct 2025

Mary Louise

Good central location, easy walking distance to major sites. Staff very knowledgeable and friendly.

Leisure Partner

10/10

Exceptional

28 Sep 2025

mark

Easy to get to everywhere!

Leisure Family

10/10

Exceptional

24 Sep 2025

Terrill

The Jr Suite was beautiful wirh it's own private balcony. The front desk was awesome with directions, dinner options, and ordering a taxi for airport transportation.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Harry

Classic old fashioned hotel but clean and updated; close to train and restaurants; nice breakfast

Leisure Partner

10/10

Exceptional

21 Sep 2025

Natasha

Lovely hotel

Brilliant stay, staff were very friendly and the hotel was great. Room was lovely and had everything we needed. Would stay again if visiting Rome.

Partner

2/10

Poor

14 Sep 2025

Grace

I didn’t like this hotel. I can’t believe it’s a 4 star. There is only 2 guy in the front. They charged me 30 euros extra for my 5 year old per day, there were only 2 towels. My tv did not work. My bathroom was dirty I added pictures. Rooms are so small you can’t even move in there. They never cleaned the room. I usually don’t like to Leave bad reviews but this one I had too. Don’t waste your money, go somewhere else. I stayed at the Independent hotel in Rome and it was much much better.

Leisure Family_with_children

10/10

Exceptional

09 Sep 2025

suzanne

Good central location

Great location. Near transport links. Staff at hotel were exceptional, very helpful. Good breakfast each morning included. Remember hotel is an older building. Small lift ( a bonus in this type of building), and small overall. Room was compact but comfy. Minimal areas outside of room.

Partner

6/10

Pleasant

04 Sep 2025

david

Staff very excellent both Mariana (?) and Jorge at front desk, especially nice and helpful and knowledgeable. But.. Very very disappointed that new ownership has downgraded the breakfast to be awful and cheapest quality possible. This hotel used to have a very good home-cooked food and wide selection of quality pastries and salami for breakfast. Unfortunately for this reason we won’t be staying here anymore or recommending it to anyone.

10/10

Exceptional

29 Aug 2025

Leon

The hotel was quaint. Friendly staff. And in a great area to walk to shopping

Leisure Partner

10/10

Exceptional

26 Aug 2025

Daleauntaya Avante

I had such a wonderful stay here for my first time in Rome! The location was absolutely perfect just steps from Termini Station and close to the buses, which made getting around the city so easy. It was also near great shopping areas, yet still quiet and peaceful at night. The staff were very welcoming and even let me check in early, which I really appreciated. Housekeeping did a fantastic job keeping everything spotless throughout my stay. Overall, this hotel’s location and service made my trip stress-free and enjoyable. Highly recommend!

Leisure Self

10/10

Exceptional

23 Aug 2025

Mayra

The staff were very friendly and helpful.

Family

6/10

Pleasant

21 Aug 2025

Franca

Price

10/10

Exceptional

19 Aug 2025

Gerson

I had an exceptional stay at Hotel Britannia in Rome! From the moment I arrived, the staff were incredibly welcoming, attentive, and eager to make my visit special. The hotel itself has a charming blend of classic Roman character with modern comfort.

The room was spotless, well-appointed, and surprisingly spacious for the city center. The bed was very comfortable, and I appreciated the thoughtful details like quality toiletries and complimentary refreshments. The location is perfect—close to Termini Station, yet tucked away on a quiet street, making it easy to explore the city while still enjoying peace and relaxation at night.

Overall, Hotel Britannia is a hidden gem in Rome. I would highly recommend it to anyone visiting the city and will definitely return on my next trip.

Leisure Partner

6/10

Pleasant

17 Aug 2025

Daniel

Not like

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2025

Fredy

Excellente la atención!! Las chicas en la reception son lo máximo!! Nos ayudaron mucho incluso reservando actividades! 100% recomendable

10/10

Exceptional

07 Aug 2025

Halley

Brittania was perfect! The staff was very nice, the room was clean, no complaints at all. They even gave my husband and I a bottle of champagne when they realized it was my birthday. 💕

10/10

Exceptional

06 Aug 2025

Jean Raymond

Courteous friendly helpful thoughtful polite caring hospitable. Those are the adjectives that come to mind when I think of my stay.

The lobby had a weird cleaning product smell otherwise I think everything was excellent. One of my best trips thanks to this place.

Leisure Family

10/10

Exceptional

10 Jul 2025

ANDREA

Perfect location, walkable distance everywhere

Leisure Family_with_children

6/10

Pleasant

05 Jul 2025

Steven PDG

Staff was excellent and very helpful. The room was smaller than anticipated (couldn’t even leave our small suitcases open on the floor), and there was an awful smell throughout the hotel. However, It is a convenient location, close to all the major sights.

Leisure Partner

8/10

Excellent

05 Jul 2025

Raymond

Historical hotel handy to railway station, drab exterior in shabby street but around the corner from good shopping and restaurants. Classic room was small but comfortable, renovated bathroom. The stairwell needs a makeover. Lobby and dining area lots of character. Tariff very high - may have paid a pontiff premium

Leisure Partner

10/10

Exceptional

03 Jul 2025

Paul

A diamond in the rough

This hotel is a gem, its quant and quiet.
Convenient to just about everything you want to see in Rome.
10 minute walk to the Roma Termini, 15 to the Trevi fountain, restaurants in the area are close, food was amazing as well as café.
Hotel staff were the best we have ever experienced. They took the time to help us navigate through Rome, what to see, where to go, how to get there. They really went above and beyond.

Partner

8/10

Excellent

01 Jul 2025

Jasvinder

Amazing and helpful staff! Junior suite was spacious with a sitting area and terrace, lots of room for two people, so glad we booked it. Breakfast buffet was really good too. Only downside was the air conditioning in the sitting area was lower than in the bedroom area but we kept the partition door closed so that helped make the bedroom colder. We slept comfortably. I note it was extremely hot here this week, unseasonally higher temperatures. We walked almost everywhere but to the Vatican. Would highly recommend this hotel and would stay again!

Leisure

8/10

Excellent

29 Jun 2025

Steven

Reception staff were great.

Leisure Friends

8/10

Excellent

23 Jun 2025

Diana

Staff was lovely and having a breakfast available was really nice. The beds were so comfortable in the room temperature since it was so hot was very soothing to be able to keep it cool.

Leisure Friends

10/10

Exceptional

21 Jun 2025

ROBERT

Manager was excellent. Great services, staff, and amenities. Excellent

Leisure Family

10/10

Exceptional

21 Jun 2025

Maverick

Location was great for exploring the city. The room and bathroom were very nice for what you paid. Loved the staff as they were very nice and helpful. Would recommend strongly to anyone visiting Rome for a few days

Leisure Partner

8/10

Excellent

12 Jun 2025

Sheree

The location was excellent, and the staff were very helpful!

Leisure Family

10/10

Exceptional

11 Jun 2025

Rachel

Firstly, the breakfasts were absolutely fantastic! The staff were amazingly helpful and the rooms were lovely and clean.

It’s in a fab location, literally 2 minutes from the Opera which I recommend for anyone staying in Rome! 10/10 I would definitely recommend this hotel to anyone. Will be returning.

Leisure Family

8/10

Excellent

11 Jun 2025

Amy

Lovely stay!

Leisure

10/10

Exceptional

06 Jun 2025

Melissa

The staff was very friendly when checking in. Our room ready and the were so helpful getting us a taxi for an early morning flight. Just delightfully and a great location. I’m

Leisure Partner

10/10

Exceptional

05 Jun 2025

Paul

Very nice property. Small quaint place. We had a suite on 4th floor with a patio.

Leisure Partner

10/10

Exceptional

29 May 2025

Craig

Great location. Good staff and nice room.

Leisure Partner

10/10

Exceptional

26 May 2025

Jaime

Staff was very friendly and helpful! They helped arrange car service wherever we needed to be, even when our flights were delayed.

The room was very clean and cozy and the breakfast buffet was tasty. Definitely recommend this hotel

Leisure Friends

6/10

Pleasant

12 May 2025

karishma

Good location

10/10

Exceptional

10 May 2025

Andrew Crawford

Really pleasant welcome and all staff were very happy to help. They even went to the trouble of blowing up balloons reading ‘happy birthday’ and left on the bed for my wife’s birthday-completely unprompted and a lively surprise for her.

Leisure Partner

10/10

Exceptional

05 May 2025

Jeffrey

This was a great place to stay. Very clean and staff was outstanding and very polite. I would recommend this area and it pretty much in the Heart of Rome and easy to get to all the sites Rome is known for. All walking distance expected The Vatican but the Metro is close and gets you there within 20 minutes.

Leisure Partner

8/10

Excellent

02 May 2025

George

Nice and helpful staff and nice area to Stay as close to rails and bus links.

Leisure Partner

6/10

Pleasant

26 Apr 2025

Kristi

Make sure that the previous guests or housekeeping have closed the exterior windows- very loud noises from streets below. Lobby and breakfast area smells like mildew and must. While there is a tiny elevator there is a flight of stairs in and out of the hotel- not great if you are staying a while and have heavy luggage. Staff were very friendly. Bedding was clean and bed was comfortable. The wall under the sink in the bathroom was disgusting- marked up by dirty mops strings for a long while. Housekeeping and maint staff would have very loud conversations in the halls and woke us up many mornings.

Front desk and breakfast staff were very nice.

Based on the rate we would consider staying here again. Location was really good and the bed was good. Bring ear plugs and insist on the bathroom being cleaned. Room has a small fridge so we stocked it with breakfast and lunch items from the market down the street.

Leisure Partner

8/10

Excellent

20 Apr 2025

Farhana

Cleanliness is the reason I didn’t give 5 star. Floor and bathroom wasn’t clean even we checked in. And the 3 nights we stayed bed was bed and that’s about it.
Front desk employees were helpful and professional.

Leisure Partner

6/10

Pleasant

13 Apr 2025

Kimberly

Not many amenities, no gym, renovating and was not stating that in their website. small rooms

Business Family

10/10

Exceptional

13 Apr 2025

Oussama

Beyond amazing and friendly staff!