SO/ BANGKOK

10/10

Exceptional

11 Mar 2026

Josephine

Very good service from staff. Near One Bangkok mall

Family

6/10

Pleasant

07 Mar 2026

Nandita

Property has great location overlooking Lumpini Park. However rooms facing the park are very noisy 24 hours making it very hard to sleep despite being on top floor. City view rooms are actually quieter! First room I had smelled of mould and I had to change. BathRooms could benefit fro
Exhaust fans or dehumidifiers. Otherwise rooms very well appointed, clean and comfortable. Breakfast is ok, slow service, staff often forget orders at peak times.

Friends

10/10

Exceptional

04 Mar 2026

Brendan

Still an excellent hotel that I enjoy every time I stay here ....

The staff have been absolutely amazing....

Partner

10/10

Exceptional

03 Mar 2026

Davor

Great

10/10

Exceptional

27 Feb 2026

Sandra

The staff were amazing from housekeeping to concierge. Lovey hotel and my room has a spectacular view of the park and beyond.
Very very gracious folks and lovely experience. Would def recommend.

Self

10/10

Exceptional

23 Feb 2026

Gary

Hotel was excellent- great location, very helpful staff.

Partner

8/10

Excellent

17 Feb 2026

Bradley

Nice hotel in a good location. Rooms are a bit tired and could do with some maintenance, but hotel has good facilities.

Leisure Self

8/10

Excellent

27 Jan 2026

Johanna

Staff was kind and helpful. Beautiful views. Room was clean. Helpful to have access to additional food/ coffee options in the building. Just a little far from the main attractions.

Leisure

10/10

Exceptional

26 Jan 2026

Brittany

Everything was spectacular

Leisure Self

10/10

Exceptional

25 Jan 2026

Phylicia

Hotel was very clean

2/10

Poor

21 Jan 2026

Christoph

We visited the SO/ Bangkok once before in 2018 and absolutely loved it back then. Unfortunately, our recent stay was a big disappointment, mainly due to the staff.

The employees appeared distant, unwelcoming and at times almost arrogant. There was none of the warmth and hospitality Thailand is usually known for. We were traveling with a small child and experienced wonderful child-friendliness everywhere else in Thailand – except at this hotel. We really did not feel welcome.

The check-in process was very unorganized and chaotic. Additionally, the condition and cleanliness of the room did not meet the standards one would expect from a 5-star hotel.

Last but not least, the pool was extremely cold, which made it unusable, especially with a child.

Sadly, this stay did not live up to our previous experience, and we left very disappointed.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Imani

Amazing stay at SO/ Bangkok. Superior service and spectacular view from room. Will definitely return!

Leisure Friends

10/10

Exceptional

14 Jan 2026

Robert

Amazing check in. Beautiful hotel. Lovely staff.

Leisure Self

10/10

Exceptional

13 Jan 2026

Joakim

Loved the days we spent at the hotel. Exellent servoc from start to end. Fast cleanup. Good food, just missed some joghurt options and sandwich toppings.
Too cold hot tub that was the downside.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

DAISUKE

good vibe

10/10

Exceptional

07 Jan 2026

Tim

Excellent stay and great view from my room

Leisure Friends

10/10

Exceptional

28 Dec 2025

Edmundo

Breakfast at SO/ Bangkok was an excellent way to start the day. The menu offered a wide variety of options, blending international classics with Thai flavors. From fresh tropical fruits, pastries, and eggs made to order, to local dishes and healthy choices, everything was well presented and consistently fresh. The quality of ingredients really stood out, especially the coffee and hot dishes.

The location of the breakfast area adds to the experience, with a stylish, modern design and plenty of natural light. It feels calm yet vibrant, making it ideal whether you’re easing into the morning or preparing for a full day exploring Bangkok.

What truly elevated the experience was the service. The staff were attentive without being intrusive, always quick to clear plates or offer assistance. Their kindness and genuine hospitality made us feel very welcome—smiles, polite greetings, and a willingness to accommodate requests made a noticeable difference.

Overall, breakfast at SO/ Bangkok combines great food, a beautiful setting, and outstanding service, setting a high standard for hotel dining in the city.

Leisure Friends

10/10

Exceptional

27 Dec 2025

Robert

Staff go above and beyond to make your stay the best it possibly can be.

Self

10/10

Exceptional

26 Dec 2025

Lauren

The room was amazing! Very comfortable! The staff was beyond kind and helpful! The location was close to the MRT and BTS. This place is a must stay!

2/10

Poor

24 Dec 2025

Hamdi

I couldn't sleep for 2 nights because of the street noise. The hotel is in the corner of 2 major roads and the double glazing is very poor. Tried 3 different rooms but same result. All signature rooms are facing the park but between the park and the hotel there's a highway. After 2 nights I gave up and asked for a refund. The hotel won't refund the remaining nights blaming hotels.com which in return is blaming the hotel for not accepting to refund.

Partner

10/10

Exceptional

21 Dec 2025

Markus

Great staff and breakfast

Friends_and_family Friends

10/10

Exceptional

18 Dec 2025

Ronald

Amazing

Partner

10/10

Exceptional

14 Dec 2025

Taylor

Polished hotel with an incredible location and pool! Would 100% stay again.

10/10

Exceptional

12 Dec 2025

Richard

The associates are so friendly and helpful. The hotel was great, and they made it a perfect stay.

Leisure Self

10/10

Exceptional

12 Dec 2025

Chris

Everything. Perfect property.

10/10

Exceptional

11 Dec 2025

Ara

great staff

Leisure Partner

6/10

Pleasant

09 Dec 2025

bharat

Smooth check-in. Average quality room but good view from high floor.

Shower OK - but shower gels etc in ceramic outer counter.

Unfortunately, this slipped from shelf so after shower went to inform reception so that cleaners were aware before going into shower area.

On checkout bill showed BHT 1000 as the cost of breakage for one ceramic container for their shower gel.

Not very clever to charge such a price.
Had a flight so asked why such a high price but was told that this was the cost. Paid and went to get my taxi.

Slippery ceramics in shower areas - not rocket science really as to what is likely to happen.

I wonder what excuse the management will have in response to charging Baht 1000 for one ceramic container. They have hundreds in use - maybe mine was gold plated ???

Leisure Family

10/10

Exceptional

06 Dec 2025

Jasmine

Everything was perfect!

10/10

Exceptional

27 Nov 2025

Eddy

Yes

Self

10/10

Exceptional

23 Nov 2025

Ara

Everything was great, staff was exceptionally nice and helpful. As with most all of Bangkok, noise is an issue.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Steven

Great room and staff were lovely. Breakfasts were also fantastic

10/10

Exceptional

16 Nov 2025

Eboni

Amazing stay! Would definitely recommend.

10/10

Exceptional

15 Nov 2025

Alexandra

Just the loveliest team from check-in to housekeeping to everyone we met. So sweet and kind.the property is stunning and the people are cool. What more do you want?

10/10

Exceptional

14 Nov 2025

Jovanne

Everything was perfect!

Leisure Friends

2/10

Poor

31 Oct 2025

Vadym

Upon arrival, the host was trying really hard to make me look stupid in front of my partner by convincing me that I had booked a twin bed room instead of the single bed. The hotel room design is outdated. The rooms are aged and smelly. The mini bar is empty. This hotel is not worth its money, there are options in Bangkok with far better value. Avoid this hotel

10/10

Exceptional

31 Oct 2025

Cleo-Rey

Staff & club access/ inclusions

Leisure Partner

10/10

Exceptional

21 Oct 2025

Nkeiru

Beautiful and generous hotel..every thing screams luxury!!!!

10/10

Exceptional

16 Oct 2025

Nkeiru

Perfect! 10/10..definitely a place I would recommend as luxury!

Leisure Friends

10/10

Exceptional

11 Oct 2025

Alexis

Our stay at so/ Bangkok was great! We had a water element room and it was very clean . The hotel was also very clean and quiet . The only thing I would say is they should heat the jacuzzi up and warm the pool a bit

Business_and_leisure Friends

10/10

Exceptional

08 Oct 2025

Alfonso

There was a mixup between expedia and the hotel for my booking so they almost put me in a less amazing room. The staff that assisted me shuffled some things around and after a workout at their awesome gym I was able to settle in! The pool area has an amazing view of lumpini park and the room itself was incredible! I will definitely be coming back to stay at SO/ Bangkok

Leisure Self

10/10

Exceptional

23 Sep 2025

Chandra

Amazing pool and well maintained hotel with great view and rooms.

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Michael

Liked the uniqueness of the property and room. Room floors were not that clean though.

Business Self

6/10

Pleasant

17 Sep 2025

Shahwaluddin

Avoid room 2601. It’s too dark and dimly lit with a number of light blindspot (including the bar area!). New hotel but visible sign of wear and tear in the room. The wall plug cover on both sides came off. Other than the room, the staff are excellence. Thai service at its best.

Leisure Friends

8/10

Excellent

17 Sep 2025

YU JIN

Thumbs up~very kind staff

Mint is so kind and nice to us~
Hope can see you again

Friends_and_family Friends

10/10

Exceptional

04 Sep 2025

Luciano O G

Very good place to stay

Localization is very good...close to subway amd a large park. Big room perfect clean.

Partner

2/10

Poor

03 Sep 2025

Kerson

Most disgusting hotel I've ever been in. It had flies and bed bugs all over the hotel and room. They didn't even want to give me a refund after I saw them photos and videos of the beds!!!
Don't not stay here

Friends

8/10

Excellent

24 Aug 2025

Moe

Not a Five Star stay

We were on our honeymoon and were given an air themed room. Contrary to the rooms theme of clouds and air, our bed was rock hard. The buttons for the room for the lights and curtains made absolutely no sense… some were hidden behind the cabinets. Also, we had no hair conditioner for 3 days. I had to call for 2 nights in a row to get it refilled and finally on rhe third night, a guy had to come in while I was in a bathrobe to refill the hair conditioner. Is this 5 stars service? Absolutely not.

Partner

6/10

Pleasant

17 Aug 2025

william

Was suddenly woken up at 6:30 AM to a man entering our room, mistakenly insisting we were checking out when we weren’t. Also experienced a safety concern with the elevator, which failed and dropped suddenly. Overall, the property is passable, but I’d recommend looking around, there are likely better options available for the price.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Gregory

Very nice Hotel

Business_and_leisure Self

10/10

Exceptional

07 Aug 2025

DAN

Excellent and most enjoyable and relaxing stay!

10/10

Exceptional

05 Aug 2025

Roy

The SO Bangkok hotel was wonderful, the hotel is clean , modern , well designed , the breakfast has been delicious and generous . Big highlight is toward the infinity pool overlooking the city and Lumpini park .

Leisure Self

10/10

Exceptional

04 Aug 2025

Jerry

Loved SO Bangkok! We would definitely stay here again. The room, staff, food, and overall experience was a 10/10. Loved the views and being actoss from Lumphini Park.

Leisure Partner

4/10

Poor

31 Jul 2025

Peter

1. Booked a garden view, got city view.
2. Shower randomly switched between extremely hot and extremely cold.
3. Staff in club lounge were not attentive.
4. Request for a birthday cake wasn’t delivered until late last day.
Not recommended.

Leisure Partner

8/10

Excellent

31 Jul 2025

Thomas

Very nice hotel

Leisure Partner

10/10

Exceptional

11 Jul 2025

Nilda

Great property

10/10

Exceptional

09 Jul 2025

Melissa

Everyone was so nice and the hotel is very clean, the only downside is there is a lotttttttttt of traffic as it’s in the business district, that’s not the hotel’s fault tho, just give yourself extra time if you have to go anywhere

Leisure Family

8/10

Excellent

06 Jul 2025

Cristian Jel

Best lobby view. Interior is a little dark for me but the room was so spacious with the view of the city. The bathroom could use a brighter light as well. The staff were wonderful. We also enjoyed the pool.

Leisure Family

10/10

Exceptional

30 Jun 2025

Reinaldo

Excellent hotel on great location

Business_and_leisure

10/10

Exceptional

28 Jun 2025

Justin

Exponential services

Leisure Self

10/10

Exceptional

26 Jun 2025

WINTER

The best room I had in Thailand. I would definitely come back.

10/10

Exceptional

18 Jun 2025

Reinaldo

Excellent hotel with some roughy spots here and there but overall excellent. I would stay here again.

Business_and_leisure Partner

10/10

Exceptional

06 Jun 2025

Kwesi

Everything was good

Business_and_leisure Self

10/10

Exceptional

01 Jun 2025

Andrew Hamilton

Hotel well placed in the center of the city
Nice view from 17th floor over a park it’s running track
Enjoys dinner twice in the red Oven both excellent meals
fah Crean and Jimmy took great of us while we managed wit a wheelchair

Leisure

10/10

Exceptional

06 May 2025

Yenifer

I stayed here for my birthday, and it felt so good, the service is amazing, the room is gorgeous and the view of the city incomparable. I will definitely come back to this hotel, it was perfect and the decoration was stunning, i loved it, the hotel also was really kind to also storage my luggage after my check out to help me out while i traveled to the north of thailand , breakfast was good and the pool omg beautiful. The location of the hotel is unique because is pretty easy to get around different neighborhoods, they gave me a small velvet cake for my birthday, thank you so so much for everything, i felt pretty special

Leisure Partner

10/10

Exceptional

04 May 2025

Bryan Gabriel

We felt so well taken care of on our 10-day trip. We didn't want to leave! The food, the views, the pool, the spacious and comfortable rooms. It was outstanding! I hope to come back again!

10/10

Exceptional

19 Apr 2025

Leyoneish

It was a nice hotel, great location to access many things!

Leisure Self

10/10

Exceptional

17 Apr 2025

Neriel

This place is perfect for everything

Business_and_leisure Partner

10/10

Exceptional

17 Apr 2025

Prince N

My stay was amazing 👏 thank you for great service ❤️

Partner

10/10

Exceptional

16 Apr 2025

Steven

Can’t wait to go back

Leisure Self

10/10

Exceptional

15 Apr 2025

Pedro

The Best Hotel In Bangkok

My stay was amazing as always. This will always be my most favorite hotel here in Bangkok. Whenever I visit which I try to often, I will always make sure to book a few nights here. The food at Red Oven just continues to amaze me along with the courteous service. My wife, myself and her cousin had the best time ever at the pool party. Thank you so much for always making me feel like a welcomed and loved guest.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

Jasmine

Staff was great

10/10

Exceptional

11 Apr 2025

Jay

.

Leisure Friends

4/10

Poor

05 Apr 2025

Verified traveler

Room was old and it smells. Toilet is mouldy. Didn’t felt clean at all. Need to refurbish soon!

Partner

8/10

Excellent

04 Apr 2025

Richard Gonzalo

The rooms need some deep cleaning , i have to br move to hoter roo. Ans still avarage cleaning. The staff is fantastic specialy JJ

Leisure Family

8/10

Excellent

01 Apr 2025

Denton

One toilet went out. Tv options suck and I would suggest to bring your own watchable products to connect to apps and the WiFi isn’t as strong as it should be

Leisure Partner

10/10

Exceptional

22 Mar 2025

Jada

The hotel was beautiful!!!! i am obsessed with the shower and my bed was beyond comfy. Staff were also beyond amazing.

Leisure Self

6/10

Pleasant

16 Mar 2025

Ernest

The furniture a-bit old, we have a huge cockroach inside the room, too many lighting switches, water pressure not good enough

Business

10/10

Exceptional

10 Mar 2025

Sam

Nice!

Super nice hotel! Will stay there again.

Partner

8/10

Excellent

06 Mar 2025

Angela

Mostly good stay, but could use un update

The SO was in a great location near the MRT station and across for Lumpini Park. The hotel itself was a bit tired around the edges. Our room in particular (the one after I asked to be re-assigned after the first room they gave us smelled musty bad), was nice, but several electrical outlets weren't working or had issues. The staff was very helpful and accomodating, the breakfast was very good, and the common areas were well kept. It was really our room that showed its age, and the fact that Sofitel had reason to leave this property behind.

Partner

8/10

Excellent

25 Feb 2025

Jon

Loved how close the hotel is to Lumpini park and the night market. We stayed here on a 12hr hop between Krabi and our international flight home and it was a great place to stay.

10/10

Exceptional

25 Feb 2025

Chesla

All the staff were pleasant.

Leisure Self

10/10

Exceptional

23 Feb 2025

Peter

Wonderful stay! We got upgraded to a corner suite. Excellent hotel and staff!

Friends_and_family Family

10/10

Exceptional

19 Feb 2025

Koko

Excellent customer service from everyone there. You will not disappoint staying there .

Leisure Partner

8/10

Excellent

09 Feb 2025

Nebi

Nice hotel

First of all we would like to say thanks for early check in. House keeping did his part perfectly. Our room’s view was amazing. The only bad thing we can say about our staying is room could be more clean especially bathroom area.

Partner

10/10

Exceptional

07 Feb 2025

Deries

Awesome view from the pool! Very clean and the staff was amazing! 10/10

Leisure Family

10/10

Exceptional

05 Feb 2025

Frank

Really enjoyed our stay!

10/10

Exceptional

01 Feb 2025

Yutsung

great hospitality group and I love So/ collection hotels.
Very staff and location is convenient to many places.

Leisure Family

10/10

Exceptional

25 Jan 2025

Kiran

Our stay at SO Bangkok was nothing short of incredible. From the moment we arrived, the staff ensured a seamless experience. They promptly took our luggage and assured us it would be sent directly to our room, allowing us to check in stress-free on the 9th floor. While the process was underway, we were welcomed with a refreshing drink.

The room was truly amazing, equipped with every amenity you could think of, from a comb and nail filer to a toothbrush, sewing kit, cotton pads, shower cap, shoe bag, and shoe mittens. It was evident that they went above and beyond to ensure guests had everything they might need. The mini bar in the room is a great add on, replenished daily with coconut water, grass jelly, water, and snacks

The hotel staff left a lasting impression with their welcoming nature. Every time we encountered them, they greeted and acknowledged us. Interestingly, they chose not to use the elevators alongside guests, which I understand as a gesture of consideration, though I personally felt it unnecessary.

The pool area was pristine, with clear signage displaying the chlorine and pH levels but I felt the water was cold in the pool and Jaccuzi

On the last day, we encountered a minor issue with an unpleasant smell in our room. However, the hotel handled it quickly by upgrading us to a better room and offering 1,000 THB in dining credits as an apology. Later that evening, they went a step further by sending a handwritten note and a dessert with \"Sorry\" written on it

Leisure Partner

10/10

Exceptional

14 Jan 2025

laura

Great hotel with amazing service!

Leisure Partner

10/10

Exceptional

12 Jan 2025

Yoann

Parfait !

Très bel hôtel, par ailleurs très bien placé et avec une vue à couper le souffle.
Excellent service. Personnel au top.
Je recommande vivement !

Friends_and_family Friends

10/10

Exceptional

10 Jan 2025

Ryan

Perfect location and wonderful property. Will return again in BKK.

Leisure Friends

6/10

Pleasant

09 Jan 2025

Daniel

The laundry prices are unacceptable around 3 or 4 dollars a piece 😵‍💫😵‍💫

Leisure Partner

10/10

Exceptional

02 Jan 2025

Liam

Very unique aesthetic and design of the hotel. Staff were incredibly polite and helpful. Beautiful pool and lovely views of Lumphini Park.

Leisure Friends

10/10

Exceptional

26 Dec 2024

Verified traveler

Room is cramped and not well designed but otherwise excellent

Partner

10/10

Exceptional

25 Dec 2024

Robbie

The property was amazing!

Leisure Friends

10/10

Exceptional

24 Dec 2024

WILLIAM

you need to improve check in procedures
- way too long

10/10

Exceptional

22 Dec 2024

Gao

Loved this place so much. Food options could have better. Certain foods and beverages couldn’t be ordered at bar/restaurants.

Leisure Family

10/10

Exceptional

18 Dec 2024

David

Luxurious, Sumptuous, Family Friendly

Amazing stay with my family - used this as a meet up spot for my extended family coming from Australia and other areas of UK for a big family holiday. Hotel is very luxurious with exceptionally helpful staff. Pool great. Bars and restaurants without fault. Breakfast buffet is superb. Lucky to be upgraded to a loft suite which was out of this world. Access to own private checkin and concierge with own breakfast and high tea dining facility which we only used once as the main breakfast buffet was so sumptuous. This will be my regular go to from now on when in Bkk.

Friends_and_family Family

8/10

Excellent

13 Dec 2024

Ade

Breakfast was great and the Staff are very helpful

8/10

Excellent

05 Dec 2024

Christopher

I have stayed at SO many times and it is a decent hotel. Starting to get a bit old but still have everything that you need. Be mindful that the pool area is never in the sun!

Partner