Croisette Beach Hotel Cannes - MGallery Collection

France , Cannes
CANNES, Rue du Canada, 13 6
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75 reviews shown

10/10

Exceptional

22 Feb 2026

Rhys

Beautifully decorated throughout. Staff across the whole hotel incredibly friendly and helpful, which ensures the delivery of a fantastic overall guest experience. Less than 1 minute to the beach and 20 minute walk to old town. Would highly recommend for anyone on a city break to Cannes

Family_with_children

10/10

Exceptional

25 Oct 2025

George

Clean room, staff, quiet near beach. Convenience

2/10

Poor

11 Oct 2025

Cornelius

Expedia can confirm there was a mistaken double booking the second 4 minutes (yes 4 minutes so an obvious computer entry error)after the first. Nevertheless despite expedias entreaties and my own the hotel refused to move from the common sense equitable position of recognising that there had been a mistaken double booking but insisted more than once to me and to Expedia that they would charge two payments for two rooms even though I am just the one person. There is the well known legal position that you can’t have it both ways. If as you insisted there was a contract for 2 rooms justifying 2 payments which you enforced at my expense then you cannot unilaterally without my agreement then decide to cancel the second room but still enforce payment for this very second room . One room one payment makes sense; even two rooms two payments has logic. But what you did was illegal a breach of contract/ you took two payments while refusing to offer me the second room which you had insisted multiple times was the legal contract. You cannot charge for two rooms but fail to deliver the two rooms. You only gave me one room while having me pay for two You only offered me one room and not a second.You failed to give me the second room while still charging for it.I insist you pass this communication to your head office and want immediate acknowledgment from you that you have done so. You need to not risk your reputation any further as I will be calling Expedia my witness .

Leisure Self

8/10

Excellent

25 Sep 2025

Louise

The hotel and room itself was very clean, spacious and convenient (close proximity to beach and main area). We liked the fact that it was calm, quiet and safe.

Unfortunately it was the only hotel that did not do anything special for our honeymoon. I placed a comment when I booked and verbally told the employee again once I arrived. He took note of it but nothing was done. What was even more disappointing was during checkout, we overheard the staff wish the man in front of us a happy birthday. They also gave him a small gift. The elevator also broke down during our stay. People were stuck for awhile which made us uneasy. We then used the stairs for the remaining three days. Jacuzzi was only available for an extra fee which I found unfortunate considering the cost of the hotel.

Other than the small things I mentioned the hotel was great.

10/10

Exceptional

25 Sep 2025

Steven

Excellent hotel. This company knows how to manage its properties. Also close to the beach, shopping, clubs, restaurants. Good value for a very expensive area to visit.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Karen

Amazing hotel with very helpful friendly staff
Private beach was stunning
Great location close to shops & restaurants

Leisure Family

10/10

Exceptional

28 Aug 2025

THU NGA

Nice and clean hotel!

2/10

Poor

25 Aug 2025

Dori

Horrible Stay

We spent €700 for this hotel and got 2 star quality.

We booked this hotel for our last night in Cannes to have a comfortable stay before a long 13 hour flight back home. However, in the middle of the night, the fire alarm went off (around 4am). The alarm continued for about 45 minutes. No announcement was made so we were unsure whether it was a false alarm, a possible threat like an active shooter, or a true fire emergency. We grabbed our robes and went downstairs to find a bunch of guests in the lobby and outside of the hotel. There were only 2 security guards on duty who were not telling us anything. They said we needed to stay down there for another 15 minutes. After an hour, they finally told us it was false alarm and that someone had set off the alarm by smoking a cigarette. After an hour of being woken up, it was very hard for us to get back to sleep. We managed to only get a few hours of sleep before a long flight home. When I reached out to management for a refund for our trouble, they said there was nothing they can do. This hotel has the worst customer service and terribly overpriced for the quality of the hotel. Hallways are carpeted and outdated, room has uncomfortable bedding and pillows, and amenities are lacking. I’d recommend staying elsewhere as this hotel value was nowhere near the price we paid for it.

Partner

10/10

Exceptional

19 Aug 2025

Andrew

Great stay. Nice property. Great location. Very helpful staff throughout the stay.

Leisure

10/10

Exceptional

17 Aug 2025

Danielle

Great stay! The pool area could use some TLC it was still nice, but we expected better -- we enjoyed cocktails and lounging across from the pool, but chose not to swim. We went to the beach instead. Everything else wa top notch.

Leisure Friends

6/10

Pleasant

04 Aug 2025

Alicia

The hotel private beach is chargeable

We were a bit surprised to find that the hotel private beach was chargeable - at 120 euros a day for two people! We also changed rooms as the first room was next to roadworks on the first floor.
But the hotel accomodated our change of room and it was clean, the food was nice, the location very good. We didn't feel it was good value as quite easily could have stayed in the older part of town, for the price we felt that private beach access should have been less. We used the public beach and it was great.

Friends_and_family Family

2/10

Poor

29 Jul 2025

Thomas

The air conditioning in my room did not work. There were no other rooms available to move to. I told the hotel I had to move hotels which I did 4 hours after I checked in. The hotel charged me $670.75. I am disputing the charge.

6/10

Pleasant

23 Jul 2025

Verified traveler

Hotel was nice but did not like the bathroom open layout. Shower situation was a mess! Super uncomfortable for 3 people. I hated the bathroom. Breakfast was fantastic & service was good. Would not recommend the room we had.

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Kees

clean and friendly hotel.
Shower in bathtub is not my favorite and the water pressure is simply not there.
Road works and construction going on from 7am which is not something the hotel can do anything about but ask for a room on a different side.

Leisure Friends

2/10

Poor

28 Jun 2025

Tyler

This property is extremely over-priced for what you’re paying for. Upon check in, the front desk automatically assumed we didn’t pay for our stay prior to arrival and insinuated that I owed money for the nights we were staying. I politely reminded her that I paid in advance. Once we went into our room, it was pretty dirty. There was a huge yellow stain on the bed,
the bathroom didn’t seem clean and the room was extremely warm. I had to go back downstairs and ask to mitigate the situation. The hotel eventually switched us to another room, but once we were in this new room, the toilet stopped working. I wouldn’t stay here in the future, there are much better hotels in Cannes.

Leisure Friends

10/10

Exceptional

25 Jun 2025

Claudia

Great boutique Hotel, everything was very clean, modern, cozy and beautiful. loved the great location.

Business_and_leisure Family

10/10

Exceptional

22 Jun 2025

Jeffrey

Staff was very helpful and friendly. Room was comfortable and clean.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Hayley

Good location, everything within a walk, we didn't eat at hotel as so much option so close. hotel was clean and very cool

Leisure Friends

10/10

Exceptional

02 Jun 2025

Kimberley

The hotel is exquisitely clean and beautifully decorated. The location is central and the staff were very friendly.

Leisure Partner

10/10

Exceptional

29 May 2025

Alice

Excellent service from check-in to check-out. Very pleasant staff who went out of their way to accommodate any requests big or small. We will definitely be back.

8/10

Excellent

16 May 2025

Charlotte Alexandra

The hotel is beautifully decorated and all the rooms are very clean and modern with robes, slippers, a daily stocked mini fridge and a convenient smart TV. The pool area is on the small side with only 6 sunbeds however we managed to get a bed each day, but I imagine this maybe more difficult in the summer months. There is a beach club that belongs to the hotel on Croisette beach. Prices are separate for this and vary based on the month. It would of been nice for these to be provided to hotel guests for free or heavily discounted as they remained empty our entire stay, I suspect due to cost. The staff were generally helpful, however there was a few incidences were we felt staff were quite rude, we were told we could not eat/drink our own food by the pool/outdoor seating area and the lady was really quite rude. We had checked out and had a 10pm flight so this was quite and unpleasant end to our stay after we had spent a lot of money and paid each day for drinks at the bar. Upon checkout there was room to store luggage however nowhere to get a shower. We asked if we could keep our room on to a later time on a number of occasions but were told each time to come back the next day to ask, we were told on checkout it would be €20 each hour after 1pm. Again and ideal solution would be to provide a shower room for guests, as we had to resort to using a toilet to change.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Riccardo

Excellent location, friendly staff, exceptional cleanliness. Super!!

Leisure Family

10/10

Exceptional

22 Sep 2024

Susan

This is my 3rd visit this year and I wouldn’t stay any where else in Cannes

Leisure Friends

8/10

Excellent

20 Sep 2024

Laura

It was walking distance to many restaurants and shops! It had a good gym, nice pool, and private beach with chairs to reserve for a price. Nice stay.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Susan

Great hotel in a perfect location for croisette access, main Cannes and shopping. The hotel staff are so helpful and kind.

Leisure Family

2/10

Poor

24 Jul 2024

Farah

am writing to you today to convey my extreme level of disappointment with my experience at at M Gallery Croisette Beach in Cannes.

My reservation was booked via Expedia travel for 22 July to 24 July 2024 and I was very much looking forward to my stay at the M Gallery Hotel in Cannes based on my recent stay and experience in Bodrum, Turkey M Gallery.

I am writing this note to express my deep level of dissatisfaction at so many parts of the experience when I checked in to the hotel as they were terrible and require to be addressed and fixed.

I will describe in detail below!

Upon arriving at the hotel, it was horrible as the hotel was not prepared to deal with traffic and guest check in on the night of Cannes Firework Show.

Their is no clear signage on the hotel on a dark street which helped to confirm that we had arrived at our destination, the front door attendant didn’t help with laggiage check in or parking valet as he mostly watched. The hotel front desk manager was frustrated that we were frustrated at my concerns and it took several minutes to even enter the hotel!!
In today’s modern age, this is not acceptable for a 4 star hotel in the height of the holiday travel season!!

The experience to gain access cards and check in was very difficult as there was an upgrade and payment for 2 separate beds and a balcony with a view and none of this was the case upon arriving to the room!!!!

No one helped us to our room and then to find a room with mis matched set up really ga

10/10

Exceptional

19 Jul 2024

MARINA

This hotel was a big surprise for a 4 star and was better than some 5 star hotels we have stayed in

The staff were amazing from day one to the end and could not do enough for us

We have already recommended them to friends and we will come back again and again !

Business_and_leisure Partner

10/10

Exceptional

10 Jul 2024

Melissa

Nice discovery

There is also a Pool!

Business Self

8/10

Excellent

08 Jul 2024

Sasha

Really good location, with very friendly and helpful staff.
Unfortunately the beach beds are an additional cost and not included in the hotel booking.

Leisure Family

10/10

Exceptional

07 Jul 2024

Jesper

Very nice property

Leisure Family

8/10

Excellent

29 Jun 2024

Yael

Noisy

Leisure Family

10/10

Exceptional

12 Apr 2024

Genevieve

Everything was great !

Leisure Family

10/10

Exceptional

27 Aug 2023

Judy

Great for families with convenient location. Pool is small but fun for young kids.

Family_with_children

6/10

Pleasant

01 Aug 2023

Joseph

The property was nice and the staff was great!! The rooms are small and the pool is VERY small. In general, we enjoyed our time, but it’s over priced for the size of the room and the lack of swimming pool.

Leisure Partner

10/10

Exceptional

14 Jul 2023

Jenny

Clean and beautiful property. Looks better in person than in photos.

Leisure Partner

10/10

Exceptional

19 Jun 2023

Saudat-aisha

Amazing stay, the staff in the hotel were so welcoming and accommodating! Thank you to all! Thank you to Ismael, also the lovely lady who checked us in and all the staff! You’re all stars! Only minor note is the staff in the beach club could be more welcoming and accommodating. Love Aisha, Courtney and Tilo.

Leisure Friends

10/10

Exceptional

15 Jun 2023

Karamjot

Beautiful

Leisure Partner

4/10

Poor

27 Aug 2022

Denise

Was very disappointed at how small the room was. Also on our second day we never received room service. We left that morning at around 9am and came back at about 5pm, and no housekeeping. We called for extra towels and then ran out of toilet paper. When we left for dinner at 6:45 pm, we stopped by the front desk and told the associate that we needed both room service and toilet paper. Was very disappointed when we arrived back to our room at 11 pm and there was still no toilet paper nor housekeeping. I called the front desk to complain and they told me that housekeeping had already stopped by. I told them there was no way because we still had no toilet paper and the room was exactly the way we left it

Leisure Family

8/10

Excellent

05 Aug 2022

Omar

Good choice

The hotel is clean with good location. However, it is very crowded specially the first floor.

Friends_and_family Family

10/10

Exceptional

16 Jul 2022

Ken

Ken from Cardiff

Perfect location and good hotel
Expensive-but it is in the centre of Cannes.
The Rue Antibes can suffer from traffic fumes.
Go for the smaller restaurants near the old harbour. There lots in the back streets.
July is hot- August could be unbearable

Friends_and_family Family

10/10

Exceptional

07 Jul 2022

Jeff

Great location. Minutes from beach and dining.

8/10

Excellent

30 Jun 2022

Michelle

Stylish, attractive, nicely appointed. Great location -very short walk to main strip along the water, restaurants and shops in town. AC could be better but was sufficient.

Leisure Family

6/10

Pleasant

02 Sep 2021

Verified traveler

The hotel is in a fantastic location. Rooms are well appointed and a good size. The only downside, is the customer service. If this can be improved- then would rate it as a 10.

Self

8/10

Excellent

20 Aug 2021

Jaime

The problem was a staff member that check in us in, blond lady. She was not helpful and a bit rude. My recommendation is to change her and also the doorman or valet parking person that was there when we left. Both were rude. We checked in the 17th oc august at 21:00 and checked out the 21st at 12 pm.

Partner

10/10

Exceptional

17 Jul 2021

Verified traveler

Very nice employees at the front desk. Comfortable room, clean bathroom, over all a pleasant stay!

Leisure Family

10/10

Exceptional

02 Jul 2021

Verified traveler

Beautiful property, excellent staff, and close to the water. Exactly what we were looking for.

Leisure Partner

10/10

Exceptional

17 Dec 2020

Annalisa

A great bases

Surprisingly an excellent choice for a family getaway. The location is munutes walk from the beach or the shops/restaurants. The room was modern and amole space. Friendly
Staff. A great base for a Cannes trip.

Friends_and_family Family

10/10

Exceptional

03 Sep 2020

Fouahde

Very good service location is good

Self

10/10

Exceptional

03 Sep 2020

Fouahde

ood hotel

Everything was very good nothing to complain about ! I recommend it

Self

10/10

Exceptional

01 Mar 2020

Carmen

We had a great time. Everybody was very friendly and accommodating. A very nice experience in Cannes

Friends_and_family Friends

10/10

Exceptional

14 Jan 2020

Doug

Hotel Croisette Beach is excellent in all regards. It's located a 1/2 block from Croisette Beach and next to The Carlton. 5 minute walk to the heart of Cannes.

The hotel has been completed renovated - the rooms are beautiful, very clean and well appointed.

The staff was fantastic - helpful, friendly and professional - A

Leisure Partner

8/10

Excellent

06 Jan 2020

Kitty

Lovely property and staff in a fabulous location!

Leisure Family

10/10

Exceptional

11 Oct 2019

ShylahRayne

Comfortable beds, great location, nicely renovated! Staff was helpful- seamless check-in and check out. Great value! Would definitely recommend and go back!

Leisure Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

Great location! Beautifully decorated and spacious rooms. Nice balcony. Not right on the beach but none of the hotels are, they’re located across the street and this hotel is set 1/2 block back but has a fantastic beach club with a reduced rate for guests. Would definitely stay again!

Leisure Partner

6/10

Pleasant

27 Sep 2019

Scott

There was construction adjacent to this hotel, and our room was right next to the elevator.

Leisure Partner

8/10

Excellent

10 Sep 2019

Verified traveler

Did not get the beach access thing, not well explained.

Friends_and_family Family

10/10

Exceptional

07 Sep 2019

Maya

Relaxing vacation

It was amazing. Comfortable, clean. Very friendly people.

Self

10/10

Exceptional

05 Sep 2019

Verified traveler

Excellent renovated new hotel in Cannes, valet park ring at affordable rate compared to others. Nice pool and 1 block away from beach.Rooms are new with bright design.

Business

8/10

Excellent

30 Jul 2019

Verified traveler

Happy

Great location, quiet, good climate control, hard beds. Has beach access for a fee. Great service. Breakfast was good one day and oddly reduced quality next day. No views from property.

10/10

Exceptional

20 Jul 2019

Verified traveler

Nice hotel, 3-5 min walk to La Croisette

Very helpful and accommodating staff helping us with early check-in and late check-out. Hotel has a modern feel with nice decor. Perfect location to get to the beach and La Croissette, approx a 3-5 min walk. I’d say their pool is relatively small with about 5/6 sun beds but it was never fully occupied and we were there at the height of summer holiday in July, fell into the shade by 3pm.

Must mention Alexandra who was accommodating and really friendly. An asset to the team.

Friends_and_family Family

8/10

Excellent

13 Jul 2019

Verified traveler

I liked location and rooms.
I didn’t like the housekeeping services..they hardly change the amenities in toilets .
Quality of breakfast and room service need improvement too.

Leisure Family_with_children

6/10

Pleasant

31 May 2019

Joe

Sweating

Air conditioning did work at temperatures were 26 in the room at night.
Also bed and pillows were uncomfortable

Family

10/10

Exceptional

23 May 2019

Verified traveler

Lovely hotel, not too far from the beach and the staff were very friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2026

FRANCK

Chambre spacieuse et superbe. Personnel tres chaleureux et dispo.restaurant au top avec un burger au top, merci au cuisinier.

Partner

10/10

Exceptional

21 Nov 2025

EUNJUNG

객실이 깨끗하고 온도와 습도가 적당했습니다

10/10

Exceptional

16 Oct 2025

Emily

Bra läge

Friends_and_family Friends

10/10

Exceptional

13 Oct 2025

Vivian

Fantastic, value for money

Fantastic hotel, value for money. Super nice, friendly and helpful staff. Location is perfect with regards to shopping, beach, restaurant, Palais, train station.
Only minus, no sun at the pool. And no extra benefits at the beach club like cheaper sunbeds or discount on food.

Partner

10/10

Exceptional

10 Aug 2025

Nicole Colette

Lovely quiet and very clean rooms, spacious bathrooms, lovely staff. Very small pool but beach at 2 minutes walking (paid sun beds). Neighborhood fantastic with the best shopping streets all at walking distance as well as the beach, restaurants and the harbor.

Leisure Family

4/10

Poor

20 Jul 2025

Federico

Non consigliato

Personale molto gentile ma purtroppo non lo consiglierei mai per qualità del pernottamento. Aria condizionata poco efficiente, pareti e porte tramite le quali si sente ogni minimo rumore dall’esterno (tutte e tre le mattine lo staff sbatteva e chiudeva le porte per una deliziosa sveglia alle 8.30 più o meno). Infine, appena uscito dalla doccia, un ragazzo dello staff, che doveva controllare il frigo bar, ha bussato una volta e mezzo ed aperto la porta di sua iniziativa con il passepartout.

Partner

8/10

Excellent

18 Jul 2025

Fredrik

Mycket bra placering på hotellet, nära till strand o shopping. Poolen var däremot ingen höjdare. Skugga mest hela dagen och väldigt liten!

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Domenica

Schönes Hotel nur wenige Meter von der Croisette entfernt. Schöne Zimmer bzw schönes Design im Stil der Côte D'Azur.

Personal könnte aufmerksamer sein und besser mit dem dazugehörigen Becah Club zusammen arbeiten.

Staff des Beach Clubs ist super und überaus freundlich. Just loved it.

Telefonisch erreicht man das Hotel überhaupt nicht!

Leisure Self

6/10

Pleasant

08 Jun 2025

Ibrahim

Ich finde 2 dinge in dieser Unterkunft sehr gut. Freundlichkeit des Personals und die Lage. Die Zimmer waren zwar sauber aber wie im Anhang auch zu sehen war unser Decke dreckig aber auch die Fugen im Bad finde ich für den Preis nicht angemessen. Was ich noch sehr sehr kritisiere ist das ein „beach hotel“ ist jedoch die eigene Beachbereich als gast die volle höhe zahlen muss. Für die erste Reihe 57€ p. P. 2. reihe 47€ p. P. Da fehlt die exclusovität des Gastes. Deshalb würde ich aich nicht mehr das Hotel buchen. Preisleistung stimmt definitiv nicht!

Leisure Partner

10/10

Exceptional

02 May 2025

Mario

Strategico

Hotel curato, in posizione strategica e con personale molto gentile. Colazione ottima e spiaggia privata a 100 metri dall'hotel.

Partner

2/10

Poor

22 Jul 2024

Verified traveler

Scandaleux

Aucune isolation bruit intempestif aussi bien de la rue que de la réception. On entendait même le téléphone de la réception sonner en permanence. Je n’ai jamais fait un séjour d’une telle médiocrité dans un hôtel.

Self

10/10

Exceptional

02 May 2024

Mélanie

Excellent!

Leisure Family