Hotel Blue & Cottages

Australia , Sydney - NSW
KATOOMBA, Lurline Street, 88
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100 reviews shown

10/10

Exceptional

02 Mar 2026

Dona

The rooms have recently been remodeled. Everything was very clean.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Jayme

staff was helpful and friendly

8/10

Excellent

20 Feb 2026

Gwenn

Room was clean, front desk staff were great!

Friends

8/10

Excellent

15 Feb 2026

donna

Room was clean. Looks like some furniture was added later looks odd. Found a really strange bug in the bathroom (kinda worm/kimda mosquito). Lots of construction was our pool was in use. Had to go 3 hotels over for indoor pool. Never used it because it was too cold to go over to the other hotel. Mattresses really hard not very comfortable.

Leisure Friends

2/10

Poor

27 Jan 2026

Ciera

They let me book a room that wasn’t open. If the entire hotel is closed don’t have it as an option to book. I drove all the way (4 and a half hours) to nowhere to go. I didn’t get my money back and ended up spending double at a different hotel because it was late.

10/10

Exceptional

19 Jan 2026

Connie

The man who checked us in was helpful and very nice. Our room was beautiful and the view was great.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Brandon

Pool was dirty green
No housekeeping on site unless you call between 9-2
Front lobby closed

Business_and_leisure Family

10/10

Exceptional

14 Jan 2026

Mark

Everything was great and clean and modern and great ocean front views

Business Partner

10/10

Exceptional

16 Dec 2025

bobby

Beautiful view, peaceful

10/10

Exceptional

25 Nov 2025

isaiah

Magnificent

Leisure Friends

4/10

Poor

26 Oct 2025

Deja

i have stayed in better places and somethings they need to work on

10/10

Exceptional

26 Oct 2025

Theresa

Relaxing

Leisure Family

8/10

Excellent

24 Oct 2025

Karen

Great stay love late check out options

6/10

Pleasant

21 Oct 2025

Lisa

An unexpected parking fee of $12 dollars per day is a bad start. This should be stated in your advertising. Also I had no hot water from 7-2pm. The Shower was so difficult to get in and out of. The shower doors seem to be on backwards. And right at the toilet leaves no safe way to enter with the water running.

Self

8/10

Excellent

19 Oct 2025

Virginia R

The room was clean. The door to the balcony needs to be replaced bad. You have to lift it to open or close it.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Benny

Every thing was great Loved the room location at the end 702-building

Partner

6/10

Pleasant

18 Oct 2025

Marilyn

Stayed in a oceanfront room it was nice except for the musky smell coming from the A/C unit. Thestaff was very nice.

Leisure Partner

8/10

Excellent

17 Oct 2025

Charles

No breakfast

10/10

Exceptional

16 Oct 2025

Sheena

Service at this place was amazing from the beginning! Every peaceful. Direct access to the beach literally right outside the lobby!!! Everything was literally in walking distance it’s in the perfect spot for couples looking to get away and even for a quick family get away!

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Jamie

The room was descent, the beds are hard and the comforter was super thin more like a slightly thicker flat sheet. Due to weather most things were closed. Inside pools had green tint to water and the elevator was really sketchy as far as safety.

Leisure Partner

10/10

Exceptional

13 Oct 2025

gordon

Beach front balcony. Clean pool area. Friendly service.

10/10

Exceptional

12 Oct 2025

Idalias

Everything was perfect

10/10

Exceptional

07 Oct 2025

Fahima

Initially , I was given a room in the 7th floor , which was disappointing because the TV was not working and it was not clean. Second day I asked for a different room, and got a beautiful room. Overall it was a pleasant experience, and definitely worth rebooking at it!

Leisure

8/10

Excellent

06 Oct 2025

Alice

Nice

2/10

Poor

05 Oct 2025

Alyssa

The place smelled. There were roaches everywhere. I had to check in a block away, dragging my luggage with me to and from.

Leisure Self

4/10

Poor

05 Oct 2025

Kevin

Nice view

8/10

Excellent

04 Oct 2025

Ashley

The room itself was nice, clean and well equipped. My only complaint is property itself seemed a bit run down.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Chrystal

Front desk was great the people that stayed there before us left their clothes in closet .... kinda weird

6/10

Pleasant

28 Sep 2025

Hollie

Side view of the beach

4/10

Poor

28 Sep 2025

Wont stay again

10/10

Exceptional

28 Sep 2025

Rosetta

Comfortable and Cozy

No complaints

Friends_and_family Family

4/10

Poor

28 Sep 2025

Maritza

Parking lot view

Leisure

4/10

Poor

27 Sep 2025

Michael

The property was dirty and dated. Nothing like the photos. Would not recommend.

Leisure Family

6/10

Pleasant

22 Sep 2025

Cindy

Our stay was ok. It wasn’t like what we expected like on some of the reviews. The room was clean

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Deborah

Great Hotel, we highly recommend. Rooms are clean and spacious and it's close to just about everything for walking including the beach (just a couple of steps.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Kendra

Room was very nice and I will be back soon

Partner

8/10

Excellent

21 Sep 2025

Andrew

First every time I had contact with the front desk the associate didn’t seem to care. The rest of the staff were great and seemed to care about our stay. Our first morning there was about a 30 second power outage, but it took till early evening till the tv came back. Not a big deal bc we didn’t spend the day in the room. We did enjoy our stay.

Leisure Partner

10/10

Exceptional

20 Sep 2025

GWENDA

Beach

Business Self

6/10

Pleasant

20 Sep 2025

Joshua

10/10

Exceptional

15 Sep 2025

Owens

👍

Business_and_leisure

10/10

Exceptional

14 Sep 2025

Harvey

N/A

Leisure Partner

10/10

Exceptional

10 Sep 2025

twanna

I would definitely go back I enjoyed my stay.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Erin

Quick weekend trip to visit our son at Coastal Carolina. The room was very clean, beach front view. Will certainly stay again

Friends_and_family Family

2/10

Poor

06 Sep 2025

Martha

The room was disgusting. I will never stay yhere again.

Leisure Family

10/10

Exceptional

05 Sep 2025

Natasha

Absolutely loved Hotel Blue & will stay there again next year! Very clean,gated garage so its very safe,staff was friendly and helpful and switched us to an upgraded room with no hassle. 10/10. Dont listen to the (-) reviews on google! Im a real person and hotel blue is AMAZING!

Leisure Friends

4/10

Poor

03 Sep 2025

Jeff

This property is not what it looks like online!! Its is very old, dated and dirty! No restaurant or any food offered at hotel! The only bar is the pool bar which closes at 5 pm. And the service is terrible and bar is dirty! Front desk service is terrible, its obvious as soon as you check in that they could care less about customer services! I won't stay here again by any means!

Leisure

6/10

Pleasant

01 Sep 2025

Estefania

It had some electricity issues

Leisure Family_with_children

4/10

Poor

01 Sep 2025

JOSHUA

If I'm paying almost a grand I expect that to include a place to park for free. That's not the case. I had to pay a fee to park at ther property. I'm not taking about extra vehicles that's for the only vehicle we took.
I also had to either put up a $250 deposit that I'll get back 3-5 days after I check out or buy a ins policy for $40 for damages. How many ppl go to the beach and tear up there room? You would expect with all the deposits and ins policies that the room would be in great shape, again not the case. There was holes all over the walls, the TVs are old and what I call dumb TVs, couldn't call the frt desk for anything because the phone didn't work in the room, and finally it's a good place to stay if you wanna smell weed and get a contact high from the ppl in the rooms around you that are smoking weed and getting high.

Leisure Family

8/10

Excellent

30 Aug 2025

Vyacheslav

it was nice to spend time at this place

2/10

Poor

28 Aug 2025

Gabriel

Our room was absolutely disgusting. We paid over 650 for a night and it was so dirty. The shower was full of hair, the floors were covered in sand. The front desk was rude and for the price of the room we were not impressed.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Tanyetta

It was nice for the price and everyone was courteous….

10/10

Exceptional

24 Aug 2025

Veronica

I loved the convenience of the location around restaurants, off the beach and attractions!! I would definitely recommend and stay there again!!

Leisure Family

10/10

Exceptional

24 Aug 2025

Natasha

The receptionist was very sweet and she addressed all of our concerns.

8/10

Excellent

21 Aug 2025

Alba

Alright

It was great only thing I didn’t like that it was still dirty from the people before us

Friends_and_family Family

4/10

Poor

21 Aug 2025

Elizabeth

Things kept braking down

4/10

Poor

19 Aug 2025

Vicki

The room was clean
The view was beautiful
The coffee bar and bar were not open
The pool and swim up bar was dirty and very unappealing
Staff was adequate but nothing more I would never stay there again

Overall

Leisure Partner

2/10

Poor

19 Aug 2025

Lorena

The sliding door to the balcony has issues to closing and opening , also the lock had a big gap where the heat will go into de room
The door door super loud( also kind of sliding door )
No cutting knife available at all , only spreading knifes.
Only two l cooking pots available in the room
No security or hotel employees in the pool/ jacuzzi area , so plenty of guests doing things activities against the hotel rules
Very bad experience

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Kiana

The inside bars were all closed didn’t look good, overall it’s ok. Not to bad not the best

Leisure Partner

10/10

Exceptional

18 Aug 2025

Melissa

Couple last minute stay

This was a super nice place to stay even though it rained the whole time. Super nice room will stay here again

Partner

8/10

Excellent

18 Aug 2025

Christina

For the price the hotel was great! No issues checking in or out and security was present. The only downside was the beds were not comfortable but i would definitely stay again!

6/10

Pleasant

18 Aug 2025

Monica

We stay four nights, we never had housekeeping!!

Leisure Family

6/10

Pleasant

17 Aug 2025

Brandon

Had stains on pullout couch
Can’t get up with house keeping
They don’t clean rooms daily

Leisure Family

6/10

Pleasant

17 Aug 2025

HITESHKUMAR

Beach access view and walk around the beach near super star hotel

Leisure Family

10/10

Exceptional

17 Aug 2025

sultan

Excellent

Leisure Self

10/10

Exceptional

13 Aug 2025

terry

Had a great time!

2/10

Poor

13 Aug 2025

Gulshan

First impressions is last impression that 100%

2/10

Poor

12 Aug 2025

Tina

The indoor bar/ breakfast is closed. I qas given dirty towels the manager send up free breakfast coupons for a nearby place and got even more dirty towels. People left their balcony doors open causing loud howling sounds. The local pizza places aggressively place flyers in your door a million times a day making it sound like someones trying to break in the way they slide it into the door jam. If you need an elevator you have to wait 5 minutes everytime. The building is confusing to navigate.

Leisure Partner

6/10

Pleasant

12 Aug 2025

Abdulkadir

Great location, walkable to the beach, beachfront, the pool and the lazy river was great.

Leisure Family_with_children

2/10

Poor

11 Aug 2025

Nhan

Proper is not well taking care of, leaking and house keeping is none existing while we stay there we have to get our towel replacements house keeping wont come in. Our checl in was delay for over an hours, and our room wasnt even clean our sock got black with a few minute and they charged 12 dollar per car parking which most hotel would provided.
We have to leave a day earlier then we book we lost money because it not a very good room my kids started not to feel comfortable and the night before we leave there was an incidents where a young women running and screaming for her life inside the hotel.
Over all it isnt what they charged it. The price they charged they need to lower it or get more attendant or pay attention. I paid nearly 1400 for 6 days plus 180 for parking again they should have provide this for the amount they charged for the room. And lastly they charged nearly 1400 i cant even get house keeping to exchange towel or clean the room. Most hotel they clean your room daily if you wanted or once every two days.
Staff over all is horrible...

Leisure Family

2/10

Poor

10 Aug 2025

Mitchell

Never come here again.

Horrible. Furniture was damaged. They charge a 39.99 fee or 250 buck hold until 3-5 days after checkout. Smelt like weed, elevators were sketchy and not a family friendly hotel.

Friends_and_family Family

4/10

Poor

09 Aug 2025

Terrible

Pictures are decieiving. Hotel is run down, dirty out dated. Employees at front desk so miserable hating life and their job. Highly reccomend looking elsewhere, rooms are small, carpet filthy, hair in bathroom from apparently previous guest. Stay away.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Susan

The view was fantastic. The room was very nice and clean , the problem was room was very damp from humidity, floor was actually wet from humidity, staff that answered checkout call was bad , no personality, should be replaced , gives hotel bad vibe when it is a great place

Leisure Partner

8/10

Excellent

07 Aug 2025

vernell

Oceanfront was amazing

Leisure Family

10/10

Exceptional

06 Aug 2025

Steven

Great rooms. Nice and clean. The beds weren’t to comfortable but that’s a chance you take anywhere. Pool was nice and cleaned daily.

Family

6/10

Pleasant

05 Aug 2025

Doni

Bed uncomfortable. Rented premium ocean view and barely could see the ocean.

Leisure Family

4/10

Poor

02 Aug 2025

Katarzyna

Cockroaches in the staircase, patio doors that do not open easily. Need to be repaired. Pots and pans are garbage. Weird noises throughout the night. Dirty floors. Stained linens. Sticky counters and appliance handles.

Leisure Family

8/10

Excellent

31 Jul 2025

Keshia

Good Oceanfront Sunrises and Sunsets

The hotel was adequate for the oceanfront proximity and views. However the loud dj at the pool was not to our liking. And sitting on the balcony was uncomfortable as there was cigarette ash floating down onto me. The room was clean and the beds were comfortable. The garage parking is scary to say the least. But booking within the week and for a couple nights I really can’t complain. The price was right and I caught the best sunrise and sunset from the oceanfront balcony. I could see the family down at the pool and out at beach. We were really close to everything as far as restaurants, shopping and entertainment.

Friends_and_family Family

4/10

Poor

31 Jul 2025

Kevin

Never Again

They weren’t honest in advertising

Partner

8/10

Excellent

29 Jul 2025

Ali

Bathroom need plumbing the water stay at the shower the drain blocked

Leisure Family

10/10

Exceptional

28 Jul 2025

Tremaine

Great time

6/10

Pleasant

28 Jul 2025

Sam

It was nice. The public areas felt dirty/not kept up.

Leisure Family

8/10

Excellent

26 Jul 2025

Latricia

I would stay there again

Friends_and_family Friends

2/10

Poor

25 Jul 2025

Jessica

Dirty and unsafe!

Hotel is actually a motel. Deadbolts have been deactivated. (I had maintenance come up to see why it didn’t work). VERY DIRTY! Every part of the hotel was dirty. The rooms, the hallways, the pool area, etc. The cafe, including coffee, was not open the entire week. The pool bar closed at 5pm. I would not recommend this hotel, especially because the price is ridiculously high for the poor condition it is in.

Friends_and_family Family

8/10

Excellent

25 Jul 2025

Corinne

Good quick getaway experience

Leisure Partner

2/10

Poor

25 Jul 2025

IVORY

It was dirty. Furniture was old. Furniture was dingy. Marijuana use in public areas such as entrance to the pool. Exit to the beach in the lazy river. Which was extremely dirty. It looked brownish green. A little cleaner, but I dare not get in it. Can enjoy your balcony because all you smell is marijuana the entire time. Beach access is not secure. Anyone can access from the beach. Pool bar that they advertise was only open one day for five hours. Coffee bar at the advertise, it was never open and it’s a sign up stating not slated to open anytime soon. Hotel staff not friendly. The best part about this hotel was the parking if you are good at bumper cars making those terms in and out of the lot. But the parking is attached to the hotel so that is a plus and the only plus of the hotel at $12 a day. I had a one bedroom suite with a partial ocean view, which was seeing the ocean off to the left of the balcony. The view was fair but again you can’t enjoy it because of the drug use the living room furniture was so bad I wouldn’t even put my luggage on it let alone sit on it. Lighting in the hotel was horrible. The hotel room was very dark. There were random lamps scattered around in odd places, and even with all of them on it was still very dark. The bathroom was extremely tight. You stepped out of the shower and you were in the toilet, no exaggeration.

Leisure Family

4/10

Poor

21 Jul 2025

Kathleen

Hotel blue check in was a disaster. We were put in the wrong room and it took them 4 hours to get us in the right room. Mind you we had reservations. No room service, you had to beg for towels, fridge door was broken and the balcony door was broken. I will never stay there again

Leisure Friends

10/10

Exceptional

21 Jul 2025

Joshua

The hotel was a great stay however the fact that had to pay for parking per day additional to the price of room seemed ridiculous.

Leisure Family_with_children

4/10

Poor

20 Jul 2025

Erika

Please don’t come to this catfish hotel

I don’t understand why this hotel says “top ten swim up bar in the US” It literally looks like a dump. Expensive drinks for no reason and closes at 5pm. Also, I feel like they need to have more security around. There were people dancing nasty, on top of that kids are there watching! There was vomit on the side of the pool for hours and no one there to clean it up. One of the lights that goes inside of the pool was just hanging out of the pool, super dangerous! Also when we got to our actual room, the toilet was overflowing, the bathroom looked like a pool & they were not able to give us a new room, they just had a maintenance guy fix it and he cleaned up the toilet water with their towels! That’s disgusting if you ask me. I was ready to get out of there the minute I walked in, but obviously didn’t because I paid my hard earned money. Terrible vacation sadly.

Friends_and_family Family

6/10

Pleasant

16 Jul 2025

Clinton

Would not recommend

To be honest, I almost not even did a review because my experience was not up to par. Safe to say that I won’t be staying at this hotel again. The hotel had decent amenities but the customer service as terrible from check in to housekeeping not bringing fresh linens upon request.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Cora

Had a wonderful time

Friends_and_family Family

4/10

Poor

13 Jul 2025

Erica

My sheets had mold on them

Leisure Partner

8/10

Excellent

09 Jul 2025

Verified traveler

July 27th through 1st vacation stay

We enjoyed our stay at Hotel Blue. Room was clean, no complaints.
The only complaint I had was my husband and I had to leave a day early because of a sudden death in our family and I couldn’t get refunded for the Monday night I did not use. Not even a rain check date to use. I was told since it was booked through Hotels.com they couldn’t help me.

Partner

4/10

Poor

07 Jul 2025

Alexander

Bad

6/10

Pleasant

07 Jul 2025

NATIVIDADJ CAMPOS

When i called service desk to get extra pillows nobody answer,so i had to go myself to them,not enough toilet paper,onecroll for like 6 people.the last night there the room got flooded,i had to usecall the towels and somecof my clothing.i told that to the receptionist,and they acted like it was normal,they said because it was windy theres a bunch of cracks on the walk sorrounding the ac unit facing the hallway.the ac unit got all wet almost shortened out.puctures attached.

Leisure Family

4/10

Poor

07 Jul 2025

Jessica

I was greatly disappointed upon my arrival and stay at this hotel. The staff was unhelpful and rude, the curtains had burned holes and stains, the bedding was thin and uncomfortable, poor internet connection, no toiletries, additional fees such as parking and security deposit, inadequate parking, “swim up bar” wasn’t always open, and their indoor “cafe” was closed as well

Leisure Family

6/10

Pleasant

06 Jul 2025

Terri

Great view. The foyer looks sad. Floating river looked green. Bar was not open but one day. Small bar. Blaring music

Leisure Family

8/10

Excellent

06 Jul 2025

Verified traveler

Rooms was nice and the staff was was very friendly and nice