Name: Kenton Palace Buenos Aires
Address: Defensa 383, Buenos Aires, 1065, AR

10/10

Exceptional

11 Jun 2026

Luba

It is a very comfortable hotel in the city center.Walking distance to many attractions. Market on Sundays right on the street.

Partner

8/10

Excellent

06 May 2026

Alan

S.taff were very good, some minor issues with the room cleaner not replacing many items such as tea bags, tissues, and even emptying the rubbish bin

Partner

10/10

Exceptional

09 Apr 2026

Tatiana

Had a very pleasant stay at Kenton Palace. The location is excellent, and the staff were consistently helpful and courteous. The room was spacious, clean, and well-maintained, with daily housekeeping and fresh towels provided. Overall, a very positive experience.

Family

6/10

Pleasant

10 Jan 2026

Beverly

We thought there was a pool but there was no information about it and you had to enquire about it through the spa. One of the lamps in the room gave me a slight electrical shock. They replaced it. The kettle didn’t work. They replaced it. There was only tea and sugar. No coffee or milk. Bathroom door was opaque with toilet just behind it. I felt there was no privacy. Staff were wonderful. The room was spacious.

Partner

10/10

Exceptional

06 Jan 2026

Robert

Large clean room with good facilities. Quiet room.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Rachael

Pool and staff were great. Breakfast we excellent

10/10

Exceptional

25 Sep 2025

Rachael

Pool was warm. Breakfast was great. We had a stroller that had to be carried up to lobby but staff was very helpful. Room was roomy.

Business_and_leisure Family_with_children

2/10

Poor

10 Aug 2025

Danielle

I stayed here for 2 nights with my children aged 4 and 18 in 2 rooms. While there were many great aspects, unfortunately we had a very unpleasant experience during check out.
We were accused of \"breaking a kettle\" in one of the rooms. In fact, on arrival there was a crack and a small piece of the kettle lid missing, presumably caused by a previous guest. It was still working despite this so we had no need to report it to reception. We had to cancel our taxi and I was pressured into paying for a replacement. The man at reception was rude and intimidating lin contrast to the very polite and helpful man who was present at check in). As we were in a rush to rebook another airport taxi I had no option but to pay, rather than miss our flight. He did not provide an itemised receipt and had to be asked 3 times to give me my change from the tourist tax as well. He was sniggering with his colleagues and speaking with them about us in Spanish, as we could understand a few words.
My 4 year old was very upset by this. I have been in contact with my credit card company who are kindly arranging a charge-back, so at least I will get a refund for the kettle.
On the plus side, the rooms were large and clean and the location was convenient. The pool was nice although the hot tub and sauna were not working.
The dreadful experience at check out has unfortunately marred our short trip to Buenos Aires and has put me off from returning again.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Emiliano Lopez

Location is excellent, you

10/10

Exceptional

12 Mar 2025

Michael

Much bigger room than expected and very comfortable

Partner

8/10

Excellent

11 Mar 2025

Francisco

It was excellent but needs better access to get the luggage to the elevator. No ramps and have to go up steps to get to lobby

Leisure Partner

8/10

Excellent

15 Jan 2025

Kathryn

The front reception staff were very good.

Leisure

10/10

Exceptional

05 Jan 2025

Daniel

Nice hotel; good staff. Safe area and surroundings… Pleasant stay for the Holidays

Leisure Family

10/10

Exceptional

02 Dec 2024

Vance

Nice property. Friendly staff. Great location

8/10

Excellent

28 Oct 2024

Mary Grace

Very good location clean friendly and good breakfast

10/10

Exceptional

08 Sep 2024

Neville

The hotel is well located and close to many places to eat. Property is clean and comfortable with friendly staff

Leisure Partner

2/10

Poor

13 Jul 2024

Lorenzo

.

Leisure Self

10/10

Exceptional

23 May 2024

Kogilavani

Great location

It was a good stay at Kenton Palace. The place was clean and rooms were big with 2 double beds. The reception staff Sebastian was amazing and went out of his way to help us. There were couple of staff who were not so friendly. It was quite central and walking distance to restaurants and the main Mayo square. Would stay there again if in Buenos Aires.

Friends_and_family Family

6/10

Pleasant

11 May 2024

Verified traveler

The restaurant is not good,and in the room has no tea bags

Self

10/10

Exceptional

31 Mar 2024

Amelia

It is central to many “must see” locations. We walked all over to Recoleta Cemetery, water front, Plaza de Mayo, Retiro, San Telmo, Teatro Colon, museum of Arts, local steak and coffee restaurants etc. Easy walks everywhere. Sunday market in front of hotel was fun to explore local artisans.

Leisure Partner

10/10

Exceptional

27 Mar 2024

Alfredo Enrique

Smack in the middle of everything you need to do and see. The big Argentina red and yellow bus stop is just across the street. Made it convenient. Also it’s in the middle of the Sunday street market just open the door and you are there!

Leisure Partner

10/10

Exceptional

05 Mar 2024

Verified traveler

Great hotel and great location
Axel.at reception desk was wonderful!

Partner

10/10

Exceptional

05 Feb 2024

nancy

Beautiful rooms and walking distance to San telmo area. Great staff

Leisure Partner

10/10

Exceptional

30 Oct 2023

Vilmarie

I don’t used the room upgrade. But the staff offer. The breakfast is repeat the same everyday
My regular room is very good

Leisure Family

10/10

Exceptional

15 Oct 2023

Kim

Excellent service and great location.

Partner

8/10

Excellent

09 Oct 2023

Silvana

Starting with a deposit of $100 dollars even though I called to inquire if need any deposit and they told me no. Then, I had the VIP reservation and the pool was not included. They charged me additional money per each person to use the pool, just for a couple of hours, and we were 4 people. Lastly, they charged me a tax to leave the property that I was not counting with, because my understanding was that they charged me everything at the front with my reservation. Not including the pool was the most bothering thing since my kids wanted to use it and I had to pay a lot of extra money for its use. The area of the hotel is very unsafe, someone robbed my mom a block away from the hotel, a person grabbed my mother gold chain from her neck and rubbed away with it. No one did anything to stop it and was no police around it at all.

Leisure Family

10/10

Exceptional

03 May 2023

Allan

Good clean property in the old city. You can eadily walk to lots of the sites. Front dedk staff were outstanding snd they provided exchange US$ at very good rate. The foorman needd to smile not really warm guy. I do recommend this as a good hotel for the nohice trraveller. Safe place central location forget the hop on hop off it is hopeledd.

Leisure Family

6/10

Pleasant

02 Apr 2023

MANORMA

Unique was the central location and the service some of the staff provided.

I absolutely did not like the hours I had to wait for a room, because I had timely informed about my arrival. And I had to constantly ask for the room whether or not ready.

Leisure Self

6/10

Pleasant

12 Mar 2023

Lela

The good: location, bed comfortable, Wi-Fi good, large room size, a/c works well.
The bad: only 1 elevator working, restaurant service extremely limited, no ice available, shower overflows and standing water in toilet area, tv’s don’t work, front desk staff unconcerned with discrepancy with amenities offered and what is actually available to guest.

Leisure Partner

6/10

Pleasant

02 Feb 2023

Kate

Mid-range hotel with good location

It felt more like a 3* hotel than a 4*. Service from reception desk was good. Rooms were clean but old. The pool is only open for a small amount of time and you have to pay extra for it. No onsite bar or restaurant and the breakfast is ok. The location is amazing though.

Partner

8/10

Excellent

15 Jan 2023

Mariangela

The rooms were clean and the staff was great. Our room faced the road and it was very noisy. The WIFI was very slow and did not alway work. We had to stand next to the window to get reception

Leisure Friends

10/10

Exceptional

12 Dec 2021

TROY

Wonderful Stay

We had a wonderful stay. Great value for the money. Leonardo at the front desk was incredible. He and his evening associate helped us so much with restaurant suggestions, reservations and many other things. One of the most personable front desk associates I’ve ever met. View from our upgraded room attached. 9th floor. Thank you Leonardo!!

Friends_and_family Family

8/10

Excellent

03 Feb 2020

Cory

Location was very convenient- walk to Plaza de Mayo, church nearby and Sunday flea
market in front of hotel

Leisure Family

10/10

Exceptional

01 Feb 2020

Verified traveler

Stayed here several times and always enjoy!

Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

great location, clean, helpfull staff, breakfast can be improved

Friends_and_family Friends

4/10

Poor

20 Jan 2020

Kelli

They refused to allow me visitors in my hotel room w out showing ID or passports! Never stayed anywhere in world that practiced this. Then they argued w me.
I had no WiFi for three days bc obviously their system can’t support hotel paying guests & all of their employees.
Finally, upon checking out, I was stuck in their tiny elevator for 30 minutes! I was terrified bc the elevator kept shifting & door opening partway in the middle of 10 floors! If you’re thinking of staying here, skip it.
The AC never worked, staff was unhelpful or completely rude, & their property isn’t well maintained as evidenced by getting stuck in a tiny, very hot elevator until maintenance plied the doors open. They gave me a small break on two room service orders, as their apology. Worst hotel stay in my life.

Friends_and_family Family

8/10

Excellent

04 Jan 2020

Verified traveler

Great location. Good bfast.

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Verified traveler

Good location - between San Telmo and main square. Friendly reception. Organised car to EZE airport for a 3.30am pick up. Very grateful. Good car and driver. Breakfast is buffet and good choice of cereal, breads, cakes, and eggs. Coffee good. Rooms are big and immaculate. Fridge in room. Have to pay to use spa etc. So didn’t look at it.

Leisure Family

2/10

Poor

03 Jan 2020

Verified traveler

Inflexible

My flight from Canada was canceled, causing me to arrive a day late in Buenos Aires, and removing my need for this booking.

I explained the situation in advance of my stay, and even offered to move my booking to another night. I understand it was a non-refundable reservation, but every decent hotel I've been to offers some flexibility. It's annoying enough that I've lost a day from my trip.

If they had let me move the night (they did have vacancy), they would have had the same profit and a happy customer. Now they have a resentful customer who is happy to warn people about their service.

Self

10/10

Exceptional

27 Dec 2019

Verified traveler

Very Nice place, indeed. .

Leisure Partner

10/10

Exceptional

29 Nov 2019

Javier

Great location. Staff was very attentive and able to respond to our needs

Leisure Partner

10/10

Exceptional

26 Oct 2019

Verified traveler

Great location. There is a great, extensive flea market on Sunday with many arists

6/10

Pleasant

19 Sep 2019

Verified traveler

petty bathroom tissue hoarding takes this place from good to stay at to avoid.

Business_and_leisure Partner

8/10

Excellent

03 Sep 2019

Verified traveler

Nice property, good location, walkable but only early hours of night. Needs to add variety to the breakfast buffet. Good personnel and very diligent.

Business_and_leisure Family_with_children

10/10

Exceptional

29 Jul 2019

Elizabeth

Totally satisfied with Kenton Palace. One positive feedback to improve: internet service. Other than that, very happy!

Family

8/10

Excellent

08 Jul 2019

BRA-ta

There was only one sad thing.
The hotel wifi did not work at all during th stay.
It’s a great pity for foreign travelers. There was no particular problem when I stayed in past, so I hope to be repaired.

Leisure Family

8/10

Excellent

02 Jul 2019

junlong

The room is really spacious and has nice comfortable beds. The bathroom is great too.

There is practically no view thou, the windows face another nearby building and you can get a glimpse of downtown.

The checkout time is really early at 10:30 am. I had an early evening flight so I asked for a late checkout, the latest time I got was 11:30 am. They did let me store my luggages in front desk.

It's very close to Plaza de Mayo, but the immediate surrounding seems to be a little sketchy.

They offer good breakfast, but charge AR$145 for the bottle water inside room.

Friends

6/10

Pleasant

27 Mar 2019

Verified traveler

Extra charges for hair dye on towels ! Nowhere in all our travels has this occured previously. Unbelievable !

Leisure Friends

8/10

Excellent

27 Mar 2019

Verified traveler

Location is great, plenty of things to see nearby as well as restaurants and shopping. Hotel staff were very accomodating and helpful. The room itself was comfortable and clean. Our only issue was with the shower, the wooden flooring in the shower doesn't properly drain water and it smelled funky after a few days.

Family

6/10

Pleasant

26 Mar 2019

Verified traveler

Nice room, ok breakfast . Helpful, pleasant staff.
. location in San Telmo makes it a hassle to go ou at night easily... advised not to walk and no restaurants within a block. Hotel restaurant not a good option. No inviting lobby bar.

Leisure Self

8/10

Excellent

07 Mar 2019

Verified traveler

Clean well located, well priced hotel. Very nice rooms for the price and good staff.

Leisure

10/10

Exceptional

04 Mar 2019

Roy

Ideal overnight for visiting Colonia

Short walk to historic centre and restaurants. Good helpful host with more than ample breakfast. Took bungalow option - distinctive with a handy kitchenette.

Partner

4/10

Poor

24 Feb 2019

Mat

Staff not well trained... Not a single smile. The cleaning ladies decided that 7 am on a Sunday was a good time to start opening and shutting doors on our floor and cleaning was messy and very loud! very bad experience.
on check out... they forced me to stay to see I don't know what...

Leisure Self

8/10

Excellent

24 Feb 2019

christopher

Good hotel in the heart of Buenos Aires

Really enjoyed our stay in Buenos Aires. The hotel room was comfortable and spacious. The reception staff could not have been more helpful. Breakfast room was cute and the pool spa and jacuzzi were good to rest those tired legs after walking the streets of this atmospheric city. Great location for authentic Argentinian restaurants and tango performances.

Partner

8/10

Excellent

17 Feb 2019

Eric

Noisy but good value for the price.

Staff was friendly and helpful. The room is adequate but a bit old. Unfortunately our room was near the entrance and somewhat noisy (the area nearby has several bars and the noise permeates into the room). The outside breakfast area was very nice - cool and pleasant. All in all, we thought it was a decent value for the price.

Partner

6/10

Pleasant

01 Feb 2019

Minh

Do not drink the water bottles provided in the room. They charge $4 USD for them. There was no note or warning of the charge until you check out. There’s a corner store that sell drinks for less than a $1. The shower was leaking water and there was no view.

Leisure Partner

10/10

Exceptional

17 Jan 2019

Verified traveler

Good location close to beach and stores yet quiet. Room spacious and luxurious. Pool too small, humid, dark, uninviting.

Leisure Friends

10/10

Exceptional

11 Jan 2019

Verified traveler

The staff at the reception are excellent . Nice breakfast

Leisure Partner

6/10

Pleasant

28 Nov 2018

Verified traveler

GOOD STUFF -
Hotel in great location
Staff great
Good value
Spacious room with nice decor and wooden floor
Secure - always doorman at entrance and need key to get in even in daytime
BAD STUFF -
Breakfast is dire - tasteless scrambled eggs and revolting urn supplied coffee every day
Bar and restaurant non existent and soulless
Issues with room - Room 113 on tenth floor- shower didn't work initially; broken cupboard door to safe; bed is two singles pushed together (but comfy enough); quiet but had one day of drilling nearby; noisy doors to adjacent rooms; not enough coathangers; no tea or coffee but kettle (Only sugar); key card needed to use lift even going down; charge for bottled water.

4/10

Poor

18 Nov 2018

Verified traveler

Great location near tons of stuff but a terrible hotel.

Breakfast- selection cerial and some bulk purchased pasters. Eggs where from a powder and ineatable. Fruit was from a can and milk and yogurt we left out without refrigeration.

Gym - the gym is only open several hours a day and requires the front desk to grant access. There are exactly two free weights of different sizes.

Policies - every visitors requires them to sign in at the front desk. Using the gym after checkout time is not possible. Elevator requires a key for everything which can be a problem at 10:31 am, one minute after checkout, and you need to go down to the lobby but are stuck in your floor.

Maintenance - I has several water issues with my room that after several requests where never resolved. This included a shower that would but change temperature and a toilet that kep leaking dirty water on the floor.

Leisure Friends

10/10

Exceptional

04 Nov 2018

Hannah

This hotel was a great find. Good location and the rooms are spacious and comfortable. The pool was a lovely treat on a rainy Buenos Aires day!

8/10

Excellent

17 Jul 2018

torie

The level of attentiveness and personal touch was out of this world

8/10

Excellent

02 Jul 2018

Verified traveler

Fine hotel, in a historic area of city

A delightful, trouble-free stay in the heart of old Buenos Aires, a walk to the Presidential Palace, and great restaurants/bars close by.

8/10

Excellent

10 Mar 2018

Nicholas

Nice place but not for me.

The hotel was nice but I did not like my room as there was a constant background noise from outside side that made me feel like in was in a plane. I could also only find two channels on the TV with no new in English which was a drag.

8/10

Excellent

01 Dec 2017

Verified traveler

Good location and helpful staff\n

Don't drink the bottled water in the room. They'll charge you £4.

8/10

Excellent

17 Sep 2017

Jack

A decent place

An ok hotel for the price, although slightly expensive in comparison to another hotel we stayed at in Buenos Aires around the time. Offers spa which we haven't had the chance to use, but from what we did see, the breakfast selection is pretty good, the room is clean and spacious, and the staff are fairly helpful, although slightly superficial. As with the other hotel, while there is a bath, it doesn't have a plug to actually take baths, so something else must be used to block the water (not sure what's the point of having a bath is in that case).
Generally can recommend it although like previously mentioned, there might be better hotels out there.

8/10

Excellent

29 Aug 2017

José

Nice hotel in San Telmo\n

This is a good looking hotel in the San Telmo Area but it is close to the donwtown ares

8/10

Excellent

14 May 2017

Verified traveler

Great location and sercice. Wifi needs attention not consistent.

Family

8/10

Excellent

13 May 2017

Franco

Staff were great and their English is better than they give credit for.

10/10

Exceptional

05 May 2017

Amit

Great accessibility to San Telmo & Puerto Modern

The hotel is located very conveniently on Defensa street where the Sunday market takes place. In addition it is short walk to Chile street with some good restaurants and short walk to Puerto Modern which has some excellent restaurants. I love the staff at front desk and my favorite Bell boy Santiago. Room are clean and modern. If you need a extra area to dance or do yoga and have kids go for Suite room. Wifi options are good and breakfast is ok. Stayed there 2 times and this has become my go to hotel in San Telmo.

8/10

Excellent

19 Apr 2017

A W

Great hotel with San Telmo market on its doorstep

Great hotel overall but a few aspects were off-putting. Security seemed excessive especially the minibar. The fridge had to be unlocked and a minibar pack had to be ordered - neither reception or the restraunt really wanted to help service our request. Not all staff spoke English well, which is fine, but checking with others to make sure the right information was being given was a little hit and miss. Great location if you want to be in the middle of the San Telmo market.

Partner

4/10

Poor

11 Apr 2017

G L

Not for the business traveler

I was there on business. Because I work on the other side of the world, I work odd hours. I really rely on Wi-Fi. The Wi-Fi signal is not very strong. To top it off there was a storm and we were left without Wi-Fi for a good 12 hour period. My stay included a weekend. Everything is closed on Sunday in that area. Whilst the staff is friendly and helpful, I feel this is a hotel better suited for those who are on tour or traveling for tourism. Also, the doors are very noisy. You can hear every time somebody comes in and out of their room.

4/10

Poor

05 Feb 2017

Lau

It is more a show of than a good bed...

The location is very good. The staff very kind. But the bed where very uncomfortable, old mattress, and I think that to have the refrigerator closed is a very very cheap thing to do... There is a feria in the street on sunday that it is very noisy, it could be nice if the music start at least at 9pm.

10/10

Exceptional

17 Dec 2016

Verified traveler

Very good location with strong security hotel

very good location and very very safe hotel because you must use your room card to enter the hotel, use elevators.

Family

8/10

Excellent

08 Oct 2016

Brian

Friendly and convenient.

Great place to stay - reasonably priced and very central.

8/10

Excellent

12 Sep 2016

Mark

Slow service, good location

Not a bad hotel, but not great. Thin walls and not well insulated windows so it can get noisy from inside and outside. Also, the service on the two occasions I requested it was astonishingly slow. I asked for an iron and after two follow-up calls it came after two hours. Then I ordered room service. Just a brownie, but it took 90 minutes. Really unbelievable. If you ignore that and the noise, it's fine though.

6/10

Pleasant

13 Jun 2016

Diego Paúl

Near San Telmo and Puerto Madero

The first night I was sent to a room I did not pay for. It was a cheaper one. Next day I was moved but the final account was the same.

8/10

Excellent

26 Apr 2016

Verified traveler

Clean and comfortable

Great hotel for the price.

8/10

Excellent

05 Jan 2016

Larry

Very helpful staff. The hotel is nearly new, and very clean. Near Plaza de Maio, Puerto Madero, Calle Florida. Had no problems with anything during our stay.

Partner

8/10

Excellent

02 Jan 2016

Verified traveler

Nice hotel

The staff was very friendly and helpfull, but they have to work in the internet, that was aweful it never works

10/10

Exceptional

12 Nov 2015

Annie

Perfect Experience!

Spent 4 nights at the Kenton Palace! It was a wonderful experience! The hotel is perfectly located in San Telmo; we were able to walk, use the metro and easily catch a cab to fully explore all the area had to offer. The staff were exceptional; Gustovo, Alex and Max were super! Our room was very spacious and comfortable. Breakfast was amazing! We were so impressed that we returned to the Kenton for our last night before leaving Argentina. If you stay there and you are heading the airport when you leave, strongly recommend you have hotel arrange for a car to take you to EZE. Flat rate/no meter.

2/10

Poor

04 Oct 2015

Max

Avoid or be sorry.

Hotel to avoid. I definitely recommend NOT tos tay there. The rooms look good, but the bed is very uncomfortable (e.g. a so called \"king size\" bed is two twin beds put together, leaving a painful gap between mattresses), the mini bar is locked and empty, the room service has a very limited selection of possible fills for it, as well as a non-choice for for in-room food, staff are unfriendly and unhelpful. The elevators anomaly work with your key card n the way up and down - heaven forbid you're the 10th floor and forgot you keycard in the room! The rooms do not lock from the inside. The shower only has a half glass, making it impossible not to turn the bathroom into a flooded area. The neighbourhood at night is unsafe, and options for dinner within walking distance are extremely scarce. Internet access (cable and wi-fi) made me regret the days of 56k dial-up. It was so bad, I actually booked out on the 3rd day to move to another hotel (Dazzler Palermo), forfeiting the pre-paid booking. Do not stay there.

10/10

Exceptional

25 Jun 2015

Verified traveler

Extremely satisfied!

I enjoyed the breakfasts! Nice selection of items and healthy high fibre food choices. Front desk staff were pleasant and helpful. Conveniently located by many tourist sights and restaurants.

Partner

10/10

Exceptional

20 Jun 2015

Verified traveler

Nice hotel, convenient location

Pros: The staff is very helpful, speaks decent English. The room was neat, newly decorated, very spacious. Good breakfast. Excellent location.

Cons: Very slow internet connection. For early check in there is a significant additional fee (just for few hours).

8/10

Excellent

29 Mar 2015

lisann

Nice but be aware

The hotel is close to the main areas of interest and is clean. The definite plus is the guy on reception who speaks excellent English and is extremely helpful and knowledgable about trips, airport runs etc. However be aware that the bathrooms are 'open plan' and all rooms are the same so if you are not comfortable with bathing / washing with your room sharer choose another hotel. The breakfasts are very basic - just enough to call it a breakfast - with tinned peaches and pineapple, hard bread, cakes, croissants and scrambled eggs with burnt bits in. The rooms are big - we had 2 single beds- but we could hear everything going on in the next room!

10/10

Exceptional

20 Mar 2015

Eileen

Stay at Kenton Palace

Central location, hotel rooms large clean, hotel staff very friendly and helpful, great breakfast

Partner

8/10

Excellent

12 Jan 2015

Verified traveler

Stayed here twice in two years. Does that say it enough? This might be the best hotel I've ever stayed at, great job all around.

8/10

Excellent

11 Nov 2014

Gerardo

Good value

Good hotel. Very clean and comfortable. Breakfast ending at 10a is inconvenient...especially during the weekend.

Partner

2/10

Poor

01 Nov 2014

Verified traveler

Will not come back

Given 9th flr rm, noise fr roof air-con. Changed to 7th flr, window lock broken, fixed lock but not seal, hi road noise. Promised on 3rd day for a rm, return fr work it’s gone. On 5th day, tech still can’t fix seal, front desk suddenly found 8th flr room when \"fully booked\"! No coffee maker in room, no tooth brush, comb or cotton buds. No stopper for bathtub, get fr front desk. Stench fr shower drain. Kingbed joined fr two single beds, hard ridge in between. Thin bedsheet but there is blanket in the wardrobe. No tissue paper only toilet roll. Iron is basic w/o steam no spray provided, hv to sprinkle water fr cup. Wifi fine for browsing very slow up/download. Poor sound insulation, noise fr corridor. Door does’t close automatically. Got ice fr kitchen 1st time swift, staff got ft kitchen beside the counter. 2nd time another staff seemed busy and not interested, told to come back in 30 mins as he's to run 3 flrs downstairs to get the ice! High fee for miserable gym, small pool, dark. Dried bird dropping stayed on the breakfast cutlery tbl for two days before finally cleaned. Simple breakfast. Only hot choice is scrambled egg. Cheese, ham, varieties of pastry and cake, cereal, muesli, coffee, juice. Laundry includes extra pressing charge even for T-shirt. Denied late check-out later than 10:30am. Likes: Size of room, storage and location. Attitude of front desk doesn't impress me. Porters were helpful. Hotel greatest success is earning such high rating on all review sites.

8/10

Excellent

23 Sep 2014

Swiss couple 2014

Charming and affordable hotel in San Telmo

Good: price, staff, breakfast (for Argentina), satellite tv, location

Bad: separate beds, noise (walls are thin), slow internet, access to pool/sauna costs extra

Partner

10/10

Exceptional

12 Sep 2014

Milla

Wonderful Experience

WE only stayed at the Kenton 1 night as our other hotel was booked. The staff went above and beyond in that night to make sure we were comfortable and taken care of. Including rushing a room service order so we could eat before there was no more service. ( we arrived at 11:30 at night). WE stayed in the pictured \"red blanket\" room and it was other all very beautiful comfy and clean. I loved the shower with a good rainhead and cedar planks. There is also a plug convertor in the bathroom as well which is really a bonus. Overall it was a wonderful night.

10/10

Exceptional

11 Sep 2014

Andy

Great Hotel and Outstanding Service

My wife and I stayed five nights at the Kenton Palace while on vacation in August and had a wonderful experience. The hotel is great for the price, the amenities are pretty good but what stands out is the absolutely wonderful service. The people working at the front desk were so kind and helpful in recommending things, calling places for us, making dinner reservations and in general going out of their way to provide a pleasant experience. I especially want to mention Leo, who spent so much time with us to make sure our stay in BA was wonderful. Thanks guys. If we return to BA, we will definitely stay again at the Kenton Palace. Cheers!

Partner

10/10

Exceptional

27 Aug 2014

Verified traveler

Excellent location! Staff very helpful. Various cafes & restaurants within walking distance. Will definitely return!

Partner

8/10

Excellent

12 Jul 2014

F

Nice place

Was there for a week in winter and it was cold throughout the hotel. For being a 4 star hotel, one would not have to be cold in their room or the dining area. I actually slept in a sweater and used their extra blanket from the closet and still was cold. Also, the beds are not very comfortable. Other than that, everything was great and the staff was very helpful.

10/10

Exceptional

06 Jul 2014

From Dallas

Excellent location for your stay

Great staff, very friendly. They will make reservation from taxi to restaurant (even telling the restaurant vegetarian restriction) if your Spanish is poor. Three blocks away from Plaza de Mayo. And a few blocks away from Plaza Derrego, so you can walk for sightseeing or tango watching. The cobble stone neighborhood San Telmo has its charm. Watch out cars at the intersection. There is no stop sign there. Despite the graffiti (which is everywhere), it has many pedestrians even at night. Don't miss La Brigada (5 blocks) if you like steak. The hotel has spa ans sauna, with extra charge. The breakfast is rather blend. But you could walk across the street to have big breakfast if you want.

8/10

Excellent

09 Jun 2014

Francisco G

Layover...

We stayed at the Kenton due to a long layover in BA. It gave us the opportunity to get a quick experience of the city. Marcelo was very informative which made the stay easy.

Family

10/10

Exceptional

14 Mar 2014

Verified traveler

Clean Modern Hotel

The hotel staff was very helpful. The hotel itself is in a great location and was very modern and clean. Really nice rooms. And the price is very reasonable.

8/10

Excellent

14 Mar 2014

Globe Trotter

Nice Hotel near Plaza de Mayo

This seems to be a newer hotel a few blocks south of Plaza de Mayo. The staff was very friendly and helpful with all things. They upgrades our room without cost. The common areas and rooms were very clean, well maintained and safe. The room was large and comfortable with the exception of the thermostat. It may have been me but I could not figure out how to regulated the heat to keep it at a specific temperature. Hotel is on a cobble stone street so there is some noise I'd recommend a hight floor. On Sundays the San Telmo market extends up Av. Defensa right past the front door - we like this but some may not. The only down side is there are very few restaurants near the hotel especially if you want dinner before 9:00PM (the normal start of dinner hours in BA.) The hotel is obviously in the central city area not near the upscale Retiro, Palermo or Puerto Madero area but the Sube is near by and taxies are inexpensive. The price is very good for what you get.

Family

8/10

Excellent

17 Feb 2014

Freddie

Fantastic

Great hotel with friendly staff and big rooms. Could do with more choice at breakfast but everything else compensated for this. We were very happy.

10/10

Exceptional

08 Jan 2014

Andrew G.

The best hotel in San Telmo.

Stop the search now -- this is the place you want to be if you're planning a trip to Buenos Aires. We were continuously amazed by the level of service and cleanliness here. The rooms were beautiful and made us feel like we were living in luxury! The staff was very helpful and accommodating -- English was not as much of a problem as we experienced in other hotels. All together, Kenton Palace is one of the main reasons why we did not want to return home! They spoiled us.

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