Name: Htl City Baires
Address: Piedras 303, Buenos Aires, C1070AAG, AR

6/10

Pleasant

27 Jun 2026

Sally

I choose this hotel for the balcony but the room didn’t have it that’s why I gave it 3 stars.

Family

10/10

Exceptional

31 Mar 2026

Benjamin

Great place to stay for the price, great WIFI, great staff

Family_with_children

4/10

Poor

19 Nov 2025

Stephanie

BEWARE: if you are planing a quiet and nice vacation, where you don’t need to worry about anything, then look somewhere else.
It is not clear that if you don’t want to have breakfast with them, lol, then automatically you won’t have any cleaning service nor towels. Don’t know what one thing has to do with the other but whatever.
Looking for the tiniest sink? Look no more, they have it, you can barely brush your teeth without spitting everywhere.

And make sure you are able to sleep with noises, because you can hear it all 10 times louder that if you were down in the street.

I have to say, I usually stay in hotels because I don’t like to feel like I’m at home, and have a clean towel, but honestly, I stayed in much nicer airbnbs for less the price.
Save yourself from staying here. Terrible experience.

Leisure Family

10/10

Exceptional

15 Jun 2025

Flavio

Muy bueno

2/10

Poor

08 Apr 2025

Giuseppe

Wouldn’t even class it 1 star

After a deeply disappointing experience at this hotel — which is advertised as a 4-star establishment — we feel compelled to share our concerns. In our opinion, the hotel does not meet the standards expected of a 4-star rating, and the quality promoted on the website is far from the reality we encountered. We strongly believe this rating should be reassessed to a 1.

Throughout our stay, the service and conditions fell well below expectations, we were offered a choice of 3 rooms and each one as bad as the other. The rooms were completely unacceptable but what is most concerning is the photos on the advert do not match to that of the one we stayed in. This was confirmed by staff.

However, one person truly stood out: Abbeygale. This lovely young woman went above and beyond to assist us and make us feel as comfortable as possible. She showed a level of kindness, empathy, and professionalism that no other staff member came close to. We will never forget her support and heartfelt approach during a very stressful experience.

Thank you, Abbeygale — you were the one bright light in a very poor experience.

Rosa and Giuseppe

Partner

10/10

Exceptional

30 Mar 2025

Sarah

They allowed us to store our baggage for a week and do late checkout (both with a small fee). Nice to have the option of a quad room. Mobile Checkin was easy enough, though have to download an app. Would stay again.

Leisure Family

8/10

Excellent

28 Mar 2025

mirta

The only think I didn't like was the use of electronic keys with an app called Vault .
The physical key has to-be always an option

Leisure Family

10/10

Exceptional

22 Mar 2025

Christine

Great location. Clean property. Great staff

4/10

Poor

12 Jan 2025

victoria

We really were not happy. The cleaning charge is expensive

6/10

Pleasant

27 Dec 2024

Yolia

Our room was spacious and had a balcony, many mirrors made it convenient for our family.
Bathroom door was not working, it didn’t close

Leisure Family

10/10

Exceptional

04 Jun 2024

Guillermo F

The staff is out of the world, always ready to walk that extra mile to make you feel at home. The breakfast is one of the most complete we ever had. And everything is walking distance, including the famous Obelisk.

Leisure Family

10/10

Exceptional

26 May 2024

Jose

We really liked the property, delicious breakfast, the room was modern and comfortable.

Leisure Family

4/10

Poor

19 May 2024

Francisco

Very bad bathroom conditions

Leisure Family

10/10

Exceptional

01 Apr 2024

Jorge

very helpful when we arrive early in the morning, took our luggage and helped us charge our phones :)

Leisure Family

10/10

Exceptional

18 Jun 2023

Guillermo F

An extremely kind and professional staff, make you feel at home. Always ready to help and to guide you with anything you may need. Since the front desk employees, Mica, Nico, Cande and Kalley, that are willing to go that extra mile to help, all the way to the waitress Betyana, that will take care of you at breakfast time with a beautiful smile and kind attitude,also the cleaning ladies, that are always doing an amazing job in the most quiet way, helping customers to sleep and relax without any disturbing noises. The hotel is located literally walking distance from every tourist attraction . It is close to dining places within ten minutes walk, it does have an active Police security post next door, with Officers walking over day and nights. The bathroom is miniature but clean, the beds and pillows are super comfortable, and the convenience breakfast is perfect, better that most of the best hotels in USA. If there is a long walk to anywhere you want to go, the front desk will order a taxi for you, at your convenience that will show up exactly on time and with an affordable price. After traveling over 26 countries around the world, I can truly recommend you this hotel with no hesitation. Thank you City Baires for such a nice experience, and for having employees that should make you feel very proud.

Leisure Family

6/10

Pleasant

14 Feb 2023

Peter

Bathroom is very small. Room is spacious. Everything is dated! Location is good.

Leisure Family

10/10

Exceptional

23 May 2021

Lubin

Lo unico que puedo criticar es que las camas matrimoniales básicamente eran 2 camas individuales pegadas

Partner

8/10

Excellent

04 Feb 2021

Verified traveler

I liked everything but when I left my suitcase on the desk after checking out somebody went thru our suitcases and took 300 dollars on 50 dollars bills.

Friends_and_family Family

8/10

Excellent

07 Jan 2020

E

I like where the hotel was situated and how safe it was. And my room was big enough.

Leisure Self

8/10

Excellent

24 Nov 2019

Verified traveler

good location anf friendly staffs.
The aircon was broken in our room and some doors were pretty old. However the staff was very responsive in handling the aircon problem.

Leisure Partner

8/10

Excellent

24 Nov 2019

Dobromir

Decent hotel in a very good location

The best thing about this hotel is its location. 5 min walk to 2 metro lines, lots of landmarks and restaurants around. The room we got was dated and even with some recent pampering still needs renovations and modernisation. The staff is young and speaks good English. They were always helpful and very professional. Great job! Breakfast is average, nothing special but enough to get you ready for the day. All in all there is room for improvement in the condition of the rooms but the hotel is still a very good option if you are not fussy.

Friends_and_family Family

10/10

Exceptional

16 Oct 2019

Rafael

Great Location

Great location. Stayed for 10 days with my family. Walking distance from all touristic places in downtown. High;y recommended.

Friends_and_family Family

2/10

Poor

03 Jun 2019

Philip

Horrible Experience

Horrible hotel. AVOID AVOID AVOID.
Not clean and unsafe to stay in.
See pictures attached.

Partner

8/10

Excellent

09 Apr 2019

Verified traveler

Good for short stays

Stayed here 6 nights; hotl is fine if you're out most of the day, and only need it to sleep. A bit of TLC would go a long way to make it nice - it's the small stuff like doors closing / not closing, odour in the bathrooms, the personal touch. Internet works well in lower floor, not so much in higher floors away from the elevator... but being too close to the elevator makes it really noisy. That's the only thing I can say 100% bothered me - the noise levels, rooms are poorly noise insulated and you could hear everything everyone was doing. It's a 3 and a half star hotel - needs a bit of TLC for the 4th star. The staff are excellent however - 5 stars to them, very helpful and attentive, they went above and beyond to make my stay there a good one. I'd recommend it for short stays, where hotel time is reduced.

10/10

Exceptional

26 Feb 2019

Verified traveler

Excellent value

Great place to stay. Excellent customer service and excellent location. From check in to check out we were very well taken care of. HTL is also very economical.
We have no complaints.

Partner

10/10

Exceptional

13 Feb 2019

Kenneth

Great value for money

An excellent stay, very comfortable, great front desk always extremely helpful. Situation very good for sightseeing and great value for money.

Partner

8/10

Excellent

13 Jan 2019

josé

Great week end

That is a grewat hotel to stay in BA The ratio quality/price could not be better.

Partner

6/10

Pleasant

10 Jan 2019

Alejandro

Close to 9 de Julio Avenue..

Customer service was really good, they care about guest’s comfort and satisfaction.. the hotel is really close to 9 de Julio (1block), which is reallly convenient for the tourist .. Hotel is old and in the room the cleanliness is not the best ( at least for my room).

Family

6/10

Pleasant

03 Jan 2019

Joanna

Was NOT a fan of this hotel.

The hotel is dated. The buffet breakfast was sub par in choices and quality. Bathrooms old, moldy. The ONLY saving grace was the staff.
Front desk was efficient and helpful. I guess it is true, you get what you pay for. $40/nite.

8/10

Excellent

22 Dec 2018

McKenna

1 Night Stay

We enjoyed our stay at HTL City Baires. We were able to check in 3 hours before check in time and when we did, we were upgraded from a two person room to a six person room on the top floor. The service was wonderful and everything was nice and clean. The location was also very close to Plaza de Mayo and lots of restaurants.

Friends

10/10

Exceptional

05 Jun 2026

Thomas

Equipe cortês e prestativa. Café da manhã muito bom, com reposição constante de itens. Quarto bem conservado, ducha boa, camas firmes, boa roupa de cama, toalhas excelentes. Dois pontos fracos: a TV tinha imagem ruim e o serviço de limpeza não foi bem feito (deixaram poeira no chão). Uma coisa a melhorar: elevadores. Boa localização entre o micro-centro e San Telmo, a duas quadras da av 9 de Julio. Bom custo/benefício.

Friends_and_family Family

10/10

Exceptional

21 Nov 2025

Luciane

Funcionários cordiais. Quarto ótimo, com cama e travesseiros muito confortáveis. Amei. Limpeza adequada. Café da manhã muito bom.
Localização ótima.

Friends_and_family Family

8/10

Excellent

03 Oct 2025

Ricardo

Buena ubicación. Lugar céntrico y seguro. Buen trato del personal. Lo que no me gustó fue la falta de coordinación en el proceso de check in, el calor debido a que uno de los aires acondicionados estuvo dañado durante nuestra estadía.

Leisure Family

10/10

Exceptional

01 Sep 2025

Maria Julia

Hotel com um excelente custo benefício, quartos grandes e confortáveis, equipe muito disponível para ajudar

Friends_and_family Family

8/10

Excellent

31 Aug 2025

ulysses

Camas com colchões desgastados.

Partner

8/10

Excellent

17 Aug 2025

Ricardo

Muy bueno

Leisure Family_with_children

6/10

Pleasant

16 Aug 2025

Claudia

No tiene desayuno incluido ni limpieza de la habitación si lo quieres te lo cobran aparte.

Leisure Family_with_children

10/10

Exceptional

28 Jul 2025

María

Todo excelente excepto que el penúltimo y último día se fue el wifi. De todos modos solo lo usé por las noches así que no me afectó tanto, pero pues eso demerita un poco el servicio. Fuera de eso, superó mis expectativas por mucho

Business Self

10/10

Exceptional

16 May 2025

Carlos Henrique

Excelente

Ficamos hospedados por 1 semana e gostamos bastante, o quarto era grande cama muito confortável, travesseiro bons e a limpeza foi diária, gostamos bastante

Friends_and_family Friends

10/10

Exceptional

23 Apr 2025

Glaucia

Localização, preço e café da manhã

Estadia agradável. O hotel é bem localizado, sendo possível fazer muitas coisas a pé pela região. Bom preço. Café da manhã satisfatório, com muitas opções. O atendimento depende do prestador de serviço: alguns são mais simpáticos do que outros.

Business

8/10

Excellent

24 Mar 2025

JORGE LUIZ

Bom Hotel

Bom Hotel, ótima localização, quarto espaçoso, banheiro apertado (porta ocupava muito espaço). Café da manhã bom. A acústica da janela deixava passar bastante barulho da rua. Internet eficiente.

Self

8/10

Excellent

12 Mar 2025

Gustavo

Atendimento excelente. Quarto com bom custo beneficio! Cafe da manhã muito bom.

Business

8/10

Excellent

08 Mar 2025

Verified traveler

Hotel en buena ubicación, personal de recepción, cafetería y limpieza excelente. No cuenta con restaurante, solamente en el desayuno. Tiene mini refri pero no cuenta con bebidas, algo que se puede mejorar. En general, la estadía es muy buena en este hotel.

Friends_and_family Family

8/10

Excellent

07 Feb 2025

?

値段の割に広くて不自由はしませんでした。

Leisure Self

10/10

Exceptional

05 Feb 2025

GRACE

El secador de cabello no funcionaba, el dispenser del shampo estaba lleno, pero no salía, en la habitacion no hay telefono, para que uno se comunique con recepción. Llegamos a las 23hs y en el frigobar, solo hay 2 vasos de vidrio. Son detalles, pero no vuelvo a hospedarme en este hotel

Partner

10/10

Exceptional

27 Dec 2024

altair

Ótima localização, excelente hotel

Friends_and_family Friends

10/10

Exceptional

25 Nov 2024

Thiago

Experiência incrível. Nossa pia do banheiro estava descendo pouca água e solicitamos manutenção e dentro de alguns minutos já estavam lá.

Friends_and_family Family

8/10

Excellent

22 Oct 2024

ALINE

Ótimo, atende as necessidades perfeitamente.

O hotel em geral é ótimo, tem excelente localização, é próximo a metrô, mercado, restaurantes, padarias, cafés. Os funcionários são atenciosos e prestativos. Recomendo.

Friends_and_family Family

8/10

Excellent

29 Aug 2024

Francisco José

O horário para check out é muito antecipado (10h). Foi a minha primeira hospedagem que cobrava caso quisesse limpeza no quarto, não achei justo.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

OSCAR EDGARDO

Acogedor, limpia, bien ubicada, personal atento y amable.

Business Self

8/10

Excellent

29 Jul 2024

Maria

Pouco satisfatório

Normal

Partner

4/10

Poor

26 Jul 2024

andres

Excelente personal . A parte de eso nada nos gustó . Hotel viejo , desde el lobby se siente lo deteriorado que está , muebles rotos y sucios. Baños viejos , pico de la ducha roto en las dos habitaciones que estuvimos. No hacen las camas al menos que pagues por el servicio a parte, igual mente las toallas tienen un costo adicional si quieres que las cambien . Los baños están en un terrible estado en general , todas las llaves del lavamanos, ducha , inodoro oxidadas y viejas. para el precio del hotel esperaba mas. Las fotos que ponen no son la realidad. No volvería

Leisure Family

6/10

Pleasant

27 Jun 2024

BERNADETE

Experiência razoável

O quarto estava limpo e organizado, mas o banheiro era horrível. O bacio era apertado no canto da parede próximo a pia e o chuveiro dentro de uma banheira escorregadia, além disso o Box só tinha até a metade

Business

10/10

Exceptional

13 Jan 2024

Gilberto

Atendimento atencioso e localização espetacular

Atendimento atencioso e cortês de todo o staff, especialmente de Micaela, que nos auxiliou quando resolvemos cancelar a nossa reserva em outro hotel e estender a nossa estadia no HTL City BAIRES, por termos gostado muito do hotel e da excelente localização, a 100 metros da Estação de metrô Belgrano (linha E).

10/10

Exceptional

25 Dec 2023

Mariano

Práctico hotel en el centro de Buenos Aires

Hotel práctico en el centro de Buenos Aires. La atención del personal es muy buena. Tiene estacionamiento. Ropa de cama y toallas nuevas.

Friends_and_family Family

6/10

Pleasant

27 Aug 2023

Vanessa Elizabeth

El sistema de abrir puertas es fatal

Leisure Family

8/10

Excellent

25 Apr 2023

Lucas

Boa

Hotel com ótima localização, perto das principais avenidas e metros. Café da manhã bom, tem variedades mas poderia ter mais. O que não gostei foi a limpeza do quarto, pois fiquei 4 noites e só limparam 1 noite! As outras o quarta manteve o mesmo, tive que pedir para limpar e trazer toalhas.

Self

10/10

Exceptional

05 Mar 2023

Carina

Muy buen hotel

Muy buena la habitación, espaciosa y cómoda, con frigobar. Desayuno excelente. Estacionamiento disponible en el hotel.

Business

4/10

Poor

29 Nov 2022

João Pedro

Precisamos trocar de quarto 3 vezes

Primeiro, nos enviaram para um quarto que estava ocupado por uma família, motivando a primeira troca. Depois, nos alocaram em um quarto em que o chuveiro não funcionava, ocasionando a segunda troca. No terceiro quarto, o ar condicionado não funcionava, a descarga estava com defeito e a chave (estávamos com chave normal, de metal) emperrou na fechadura. Neste caso, levou quase 1 hora para tirarem a chave, sendo que em um momento o funcionário do hotel saiu, levou muito tempo e só retornou quando perguntamos sobre ele novamente na recepção (obs.: isso era mais de 23:00), o que ocasionou a terceira troca. Dado o transtorno, chegamos a pedir a devolução do dinheiro para sairmos do hotel, mas o gerente insistiu que ficássemos e nos presenteou com uma garrafa de champanhe para tentar amenizar a situação.

Partner

8/10

Excellent

26 May 2022

Merces

No geral foi muito bom, achei o café da manhã variado, porém repetitivo, a mesma coisa todos os dias.

Friends_and_family Family

10/10

Exceptional

30 Oct 2021

Estudio

Muy recomendable.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2021

Ana

Muy bueno

Super amables !!!! Todo el lugar impecable !!!! Lo recomiendo

Partner

10/10

Exceptional

22 Jun 2021

YESICA NATALIA

Excelente atenvion. Perfecta ubicacion. Una estadia maravillosa. Volveremos cada vez que viajemos a Buenos Aires.

Partner

6/10

Pleasant

29 Jan 2021

Yohana N

Experiencia no mala, pero mejorable..

La ubicación es excelente, pero no puedo decir lo mismo acerca del servicio. Tienen potencial, pero con un poco más de ganas harían la diferencia. Solicitamos algunas cosas, las cuales tomaron 24 horas para ser resueltas (como un simple tapón para la bañera). No hay plancha en la habitación, no se puede calentar comida y debido a la situación mundial (entendible) hay restricciones en ciertos servicios.

Friends_and_family Family

2/10

Poor

16 Dec 2020

Nicolas

El personal del check-in es de terror, uno no tiene ni idea de lo que está haciendo y el otro es un arrogante que un poco más te invita a pelear, muy mala actitud y encima me quisieron cobrar de más y tuve que ponerme a discutir con ellos a pesar de que le estaba mostrando el mail de confirmación con el precio. Desde que dejó de ser dazzler no es lo mismo. Esta fue mi última vez en este hotel gracias al trato de su personal. Siempre lo recomendé pero eso a quedado en el pasado.

Business Self

8/10

Excellent

23 Mar 2020

Luis

Bien Ubicado

Bien ubicado, cuartos grandes y confortables. Baño pequeño un poco incomodo pero uno se adapta. Desayuno estándar.El persona muy amable.

Friends_and_family Family

8/10

Excellent

01 Mar 2020

Gabriela

O hotel é super bem localizado. Boa acomodação. Mas café e limpeza não são incluídos na diária.

Friends_and_family Family

8/10

Excellent

28 Jan 2020

Begoña

Céntrico y muy buen hotel calidad precio. Las fotos coinciden con la realidad.
Recomendable

Leisure Friends

10/10

Exceptional

28 Jan 2020

JIEUN

너무 좋아요

굿굿

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Verified traveler

Hotel confortável, quarto amplo e sem carpete. Café da manhã bom quando comparado a outros hotéis de Buenos Aires. Recepcionistas atenciosos.
Cuidado para não caírem no golpe da toalha manchada! No segundo dia de hospedagem o atendente veio com uma conversa de que teríamos que pagar por uma toalha que estava manchada e que tinha sido descartada pelo hotel. Achamos estranho pq não tinha ocorrido nenhuma situação em que foi preciso usar toalha para limpar ou secar. Resolvi olhar os comentários e achei outros relatos de pessoas que passaram pela mesma situação. Claro que não paguei, pedi para ver a toalha machada, as filmagens para comprovar que a toalha tinha sido retirada do nosso quarto e nada foi apresentado. Informei ao recepcionista que faria uma reclamação e depois disso ninguém falou e nem cobrou mais nada.

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

FERNANDO A

Ubicación, calidad y relación costobeneficio: 10

El hotel es cómodo, familiar y aseado. No tuvimos ruido en la noche. El personal de recepción es BASTANTE atento; cordiales. No solo resolvieron nuestras necesidades sino que fuimos testigos se como resolvieron las de otros usuarios. Nos consiguieron transporte, descuento de rappi, guardaron nuestro equipaje y hasta tenían contacto para un excelente city tour. Me voy muy bien impresionado de este hotel. Fue nuestra primera vez y quedamos muy bien impresionados.

Family

8/10

Excellent

28 Dec 2019

Verified traveler

El establecimiento está súper céntrico y muy cómodo. Creo que hay coste adicional por la limpieza diaria, pero hospedarse en BA por menos de 40Eur la noche en habitación doble está muy bien. Desayuno no estaba incluido pero hay muchos sitios alrededor. Le falta gym.. para ser completo!

Friends_and_family Friends

6/10

Pleasant

20 Nov 2019

Reynaldo

Hotel que você precisa pagar pela limpeza !

A vantagem desse hotel e outros por perto é que está perto de tudo. Metrô perto, centro, Feira San Telmo.
Final de semana no prédio vizinho, toca música no volume alto. Que tem problema pra dormir acho que não dorme...
Café da manhã não incluso, tomamos uma vez só, e não vale a pena. Melhor tomar em casas que tem por perto...
Pior de tudo que não tem limpeza nos quartos. Você tem que pagar ! Absurdo !!!

Friends_and_family Friends

6/10

Pleasant

18 Nov 2019

Maria

Negativo :
O hotel parece estar abandonado , cobrando taxa de limpeza , ar condicionado com barulho , velho , porta batendo , frigobar vazio
Positivo :
A Localização é boa , a cama e travesseiros bem confortáveis .

Friends_and_family Family

8/10

Excellent

18 Nov 2019

EDUARDO

Grande

Todo muy correcto

Friends_and_family Family