Name: Hôtel Mercure Paris Bastille Marais
Address: 53 rue Richard Lenoir, 53, Paris, 75011, FR

10/10

Exceptional

28 Jul 2026

Jon

Very comfortable and well situated hotel. Staff very friendly

8/10

Excellent

06 Jul 2026

regine

Quick night in Paris! This hotel is clean, good location with a great staff.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2026

Rachael

Excellent stay. Staff friendly and helpful, hotel clean, beautifully decorated, air con kept room lovely and cool. Delighted with our stay and would definitely return if we were in the area again

Friends_and_family Family

10/10

Exceptional

21 May 2026

anastazja

Very nice hotel, simple room with no fridge but in great location.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Nicola

Perfect hotel for a city break. Well located, clean and comfortable. The staff are very helpful.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Amy

This hotel was very nice, the staff was so friendly, a very nice waiting area, had everything I was looking for in a 2 night stay. Neighborhood is lovely as well.

Friends

10/10

Exceptional

10 May 2026

Gaetano

My home in Paris super hotel with super people!

Business Pet

10/10

Exceptional

07 May 2026

Tatiana

L’albergo è stato ristrutturato benissimo, una posizione fantastica e personale gentile e super professionale. La colazione è veramente speciale. Grazie

Business

10/10

Exceptional

01 Apr 2026

Angela

Very kind staff and accommodating. Wish there was a mini fridge in the room. But everything was excellent and reasonably priced. Convenient location.

Family

10/10

Exceptional

21 Mar 2026

MauriceMaurice

Breakfast was good. Restaurants/Bistros & cafes aplenty around the place and easy Metro access

Partner

10/10

Exceptional

03 Mar 2026

Yoan

Great place and well located. The staff is super friendly!

Friends

10/10

Exceptional

23 Feb 2026

Jie

Convenient and

8/10

Excellent

04 Jan 2026

Elena

Great location easy to reach many places voti walking and by metro.
The hotel is a fair 3 star Hotels, lack of amenities in the room which make it a real 4 star hotel.
On top during our stay the lift was out of order and it was really a pain. I would have expected at least a discount for this reason. The staff at the reception was very kind, the room was clean but staff not super attentive considering that we had asked to refill the body shower.
A fair value for money overall

Leisure Partner

10/10

Exceptional

22 Nov 2025

Sylvie

This is a very nice hotel with a welcoming lobby, and a comfortable lounge area. The staff is very helpful and friendly. My room and the bathroom were very clean. The temperature was perfect, and the bed was very comfortable. I highly recommend the Mercure Paris Bastille Marais.

Leisure Self

10/10

Exceptional

17 Nov 2025

Elizabeth

Spacious room, great shower. Lots of nice touches eg robe and slippers, vanity kits. Room kept clean by staff but also they don’t come in too early which was nice. Staff so friendly, especially the gentleman on Sunday evening who got us plates and napkins for our late night takeaway, little things like that make such a difference. Endless supply of coffee and fresh water. Metro across the road, friendly cafes next door and across the road, highly recommend

Leisure Partner

10/10

Exceptional

11 Nov 2025

Angelita

The staff were very friendly, room clean and breakfast excellent.

Leisure Family

8/10

Excellent

31 Oct 2025

Anthony

Room clean and bed comfortable. Breakfast amazing choice and delicious.

Leisure Friends

10/10

Exceptional

24 Oct 2025

Réal

Lot of choice for a delicious and healthy breakfast

4/10

Poor

26 Sep 2025

gene

HVAC broken, tiny room, 1.5 star hotel

Leisure

10/10

Exceptional

11 Jul 2025

Mary

Everyone was incredibly helpful.

Business_and_leisure Self

8/10

Excellent

23 May 2025

Susan

We stayed at this hotel for four nights. The room was small and there was no shelving or drawers to unpack a suitcase. The one chair was situated in the closet which we had to move to open the suitcase rack. All that said, the location was great with choices of patisseries, restaurants and shopping for necessities. A metro stop was just outside the door.The staff were friendly and helpful. Next time I would book a larger room.

Leisure Partner

8/10

Excellent

11 May 2025

Sue

Very friendly reception, clean and well equipped rooms, good breakfast. Conveniently located for transport and great Sunday vintage street market on doorstep

Leisure Friends

6/10

Pleasant

10 May 2025

Mark

Average. .. no frills here

Average hotel and rooms a bit dated. Sustainability is mentioned in terms of giving you a refillable water bottle but then the room doesn't come with mugs and guests must drink a cup of tea out of a tiny disposable cup. Curtain is coming off the rail. Our room was an unusual layout being wheelchair accessible. Lobby is not welcoming at all.

Friends_and_family Friends

6/10

Pleasant

29 Apr 2025

lesley

The hotel was quiet and clean. The rooms at the Mercure hotels are becoming very basic and not very welcoming. No pictures, very white and lacking in a feeling of comfort. Too much like Ikea; very minimalist. Not my look!

Leisure Partner

10/10

Exceptional

04 Apr 2025

Verified traveler

Nice hotel

A lovely hotel in a cozy neighbourhood, I always stay here when I am in Paris.

Friends_and_family Friends

10/10

Exceptional

01 Apr 2025

Mathew

Friendly staff and great location for the 11th, also right next to the Metro. Hotel is clean and rooms are comfortable. We extended our stay and would stay here again.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Stephanie

Hôtel was in a great area with so much to do and we were able to get there on foot. The hotel room was spacious and clean and the staff were so pleasant and willing to help in every way.

Leisure

8/10

Excellent

14 Mar 2025

Huguette

Great staff

8/10

Excellent

07 Jan 2025

Theresa

Clean and spacious

Clean hotel and spacious room. Location was easy access

Partner

10/10

Exceptional

03 Jan 2025

Eloisa

Fantastic hotel and nice shower

Friends_and_family Friends

10/10

Exceptional

01 Dec 2024

Iddo

Recommended!

A very pleasant and comfortable stay. We booked the prestige room and it was spacious enough for a one week stay. The staff was super friendly and helpful. Nice breakfast buffet. Nice, safe neighborhood. Steps from the Voltaire metro station. We'll definitely want to stay there again

Partner

10/10

Exceptional

18 Oct 2024

Linda

Wonderful staff. Great location.

Leisure Friends

4/10

Poor

07 Jul 2024

David

I rates this property low due to the photos online the representation of the rooms is different than in person. The shower wouldn’t hold the water in so the bathroom floors got soaking wet, took a bunch of towels to clean up which we had to go get ourselves.

The bed is not comfortable, it’s like 1 spring the entire thing moves whenever someone moves. The pillows are awful, and the noise travels quite easily.

The transportation from this location is extremely good, easy to get into town, but we booked here because of the rooms and we were excited and were let down, I wish I booked closer to town instead of going off the photos

Leisure Partner

10/10

Exceptional

16 Nov 2023

Verified traveler

Great location

Great location directly next to Voltaire metro stop and a short walk to Bastille. Nice location, residential area with less tourists and better restaurants. Reasonable price for Paris with good sized room. Would stay there again.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2023

Isabella

We stayed for 3 nights at the start of August 2023, room on the 4th floor, very comfy beds and pillows, very clean, fridge and our air con worked well. A good modern safe, bathroom was clean, modern and a powerful shower head. Nuxe toiletries.
We didn't have breakfast here, the metro station Voltaire is right outside of the hotel, I think it's in a good location, very friendly hotel staff, nice receptionists. For 3 nights we paid €17 city tax for 2 people. The room isn't even that small!
The 'double' bed was 2 singles pushed together, however this didn't bother us.
I would definitely stay here next time we come to Paris!!!

Leisure Partner

10/10

Exceptional

01 Aug 2023

Maryana

The staff was a bit aloof, not all. The room was great, amazing views, updated bathroom, nice amenities. The breakfast was fabulous. There's a metro stop outside the front door.

Family

8/10

Excellent

20 Jul 2023

Ric

Typical small but clean property.

Small. Reasonably good value though. Accor standards and cleanliness were good.

Partner

6/10

Pleasant

11 May 2023

Sergio nicolas

Details

I think the small problems should be worked out as possible. I had not an adaptator to connect my cellphone and I had to buy one while in many hotels they provide it. And I don't know if it was cause I payed for economic room but there were
no amenities

Self

10/10

Exceptional

12 Aug 2022

Marilyn P

Well located, friendly staff.

It is always a pleasure to stay at the Mercure Bastille. It is very well located (close to restaurants, stores, subway stations). The rooms are comfortable. Most importantly, the hotel staff is very helpful and friendly.

Partner

10/10

Exceptional

18 Apr 2022

Rene

We had 7 rooms in the fully booked hotel on the Easter weekend.
Nevertheless, room service, reception and breakfast were impeccable. We had multiple exchanges with differently people. They all had one thing in common: they were all motivated and friendly as well as available and aeffective!
Thank you

Leisure Family

10/10

Exceptional

18 Oct 2021

Marilyn P

Excellent location, very helpful staff

The hotel is very well located - close to subway stations, restaurants, cafés , shops . The hotel rooms are a good size ( for Paris) and comfortable. More importantly the staff is very kind and helpful.

Partner

10/10

Exceptional

18 Sep 2021

Brandon

Great Stay in 11th Paris

Mercure was wonderful, they provided umbrellas to utilize on a rainy day and the complimentary drinks in the mini fridge that go refilled nearly every day was a great touch. We got a privileged room which was very large and nice. The water pressure in the showers was also very nice for showering.

Friends_and_family Family

10/10

Exceptional

07 Aug 2020

Verified traveler

Great hotel

It was a rather short stay but the room was clean and neat. The hotel is situated in the 11th arrondisement in Paris, close to the Bastille and other attractions. The metro stations are close as well. Overall a very pleasant stay! Would recommend!

Self

10/10

Exceptional

07 Aug 2020

Verified traveler

Very good hotel

I only stayed one night but the room was clean and neat. The hotel is situated in the 11th arrondisement in Paris, close to the Bastille and other attractions. The metro stations are close as well. Overall a very pleasant stay! Would recommend!

Self

4/10

Poor

12 Feb 2020

Verified traveler

Very poor service - Tv Not working into arrival - management said they would repair- however did not happen- mentioned to check staff however not interested- I’m very disappointed

10/10

Exceptional

31 Dec 2019

Amanda

Christmas break

Good clean hotel. Plenty of choice at breakfast. Room cleaned every day. Hotel in good location for transport links and nice bars and restaurants close by.

Partner

10/10

Exceptional

23 Dec 2019

Ximena

Nice hotel, comfortable and well located.

Friends_and_family Family

10/10

Exceptional

29 Nov 2019

Verified traveler

Near transportation and within walking distance of many local restaurants.

Leisure Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

Best hotel I’ve been in in Paris

Literally no complaints

Partner

8/10

Excellent

18 Nov 2019

Isobel

Hotel was very clean. Service great and comfortable, however we had problems with hot water.

Friends_and_family Friends

8/10

Excellent

09 Nov 2019

Verified traveler

The room was a bit too small; sldo breakfast room slightly cramped

10/10

Exceptional

31 Oct 2019

MajdFakhry

Very Cozy Hotel ! Lighting just the way i like it
The Breakfast Lady is the most Fluffy and Service Oriented lady i’ve ever met at an Hotel !
Food is warm and So good !
Hotel room space is just enough for a short stay
I was surprised about its surroundings , very optimized and cool !
Would repeat it whenever i visit Paris and it’s surroundings
Also note that the check-in and Check-out took exactly 2 minutes ;)
All well studied and reduced for an overall smooth stay

Friends_and_family Family

8/10

Excellent

29 Oct 2019

Verified traveler

This property was clean, updated and well staffed. The space was smaller than I am used to in the US but I am learning. The property was close to laundry, food, and public transportation. The breakfast was included and it was a very nice mix of fruit, yogurt, pancakes, oatmeal, muffins, juice and hot beverages. I would like to stay here again.

Leisure Self

10/10

Exceptional

26 Sep 2019

Verified traveler

Clean and tidy property. All the staff spoke English and were very helpful. In particular the young lady at the front desk Lea was exceptional!

Business_and_leisure Self

10/10

Exceptional

12 Aug 2019

Verified traveler

The staff is really great. And the hotel is clean.

Leisure Partner

8/10

Excellent

30 Jul 2019

Verified traveler

Very Clean and beds very comfortable. Could have had more tea in the bedrooms and more milk. Also a feesh bottle of water waxh day would have been nice, not just on arrival

Leisure Partner

8/10

Excellent

29 Jul 2019

Joelma

Good

very good area, plenty of good restaurants , but rooms are very small for two people. the Wifi was not very good in the room.

Family

10/10

Exceptional

24 Jul 2019

Verified traveler

Staff were very smartly dressed and helpful. Everything was very clean. The hotel has been recently refurbished. Though there wasn't a lot of choice, the breakfast buffet was a nice selection of savoury and sweet items. The nearest Metro station (Voltaire) was only a few yards from the entrance.

Friends_and_family Family

10/10

Exceptional

15 Jul 2019

Verified traveler

Great location. Really nice and clean. I would have to say the rooms are small but all the rooms in Europe are pretty small. And they did not have an iron. It was hard to press my cloths. Other than that it was a cute room with good service.

Leisure Partner

8/10

Excellent

24 Jun 2019

Verified traveler

Great place! Close to Metro. Nice surroundings with lovely restaurants nearby
would come again

Friends_and_family Family

6/10

Pleasant

17 Jun 2019

Diego

Decent hotel, not worth it's price

Staff gave us a room that was already booked and had someone else sleeping inside when we tried to check in. There's really not much else to say.

Room was comfortable and nice, otherwise.

Partner

10/10

Exceptional

04 Jun 2019

VSoJo

Location and proximity to Metro and ability to get around Paris

Business Self

8/10

Excellent

11 May 2019

Verified traveler

For the price paid it fitted expectations however toilet paper was of poor quality.

Leisure Family

6/10

Pleasant

23 Apr 2019

Verified traveler

Basic hotel. No amenities. Breakfast is very basic.

Business_and_leisure Self

10/10

Exceptional

11 Apr 2019

Verified traveler

A great stay at this hotel! Located right next to the metro stop and the rooms were very big in comparison to other Paris hotels which are often very small. Staff are very friendly and the receptionist/manager was very kind and spoke in French and English to me at my request. Great location and we felt very safe. We only stayed one night but had a great time. If I return to Paris I will come back to this hotel.

Leisure Friends

10/10

Exceptional

01 Apr 2019

Eduardo

Great location. Comfy room. Bit small but you are not going to Paris for the hotel!
10/10 would stay again

10/10

Exceptional

22 Mar 2019

Verified traveler

The lobby is very beautiful and the staff is phenomenal.

Friends_and_family Friends

10/10

Exceptional

19 Mar 2019

NATALIA NAZZARENA

Really nice small hotel, nice and friendly staff.

Family

10/10

Exceptional

09 Mar 2019

Verified traveler

Comfortable bed. Good shower. Rooms are not large, but typical for Europe. Modern facilities.

10/10

Exceptional

29 Jan 2019

Melissa

Love it

I had to book this place super last minute because my original hotel had bed bugs. I wish I had booked this place from the start! It immediately felt safer, cleaner, and more welcoming. The bathroom was very spacious (hard to find in Paris) and the decor was lovely. I would definitely stay here again.

8/10

Excellent

31 Dec 2018

Verified traveler

Good location...nice room ..helpful staff..close to bars and nigjtclubs

10/10

Exceptional

31 Dec 2018

L

clean, quiet and safe. 20m from metro station - great for a single female.

10/10

Exceptional

02 Nov 2018

Martha A

Very Pleasnt Stay at a Very Nice Hotel

We had a very pleasant stay at this very pleasante hotel. The hotel is well appointed; the staff is very friendly and helpful; the breakfast buffet is fine. Our only complaint abut the room was the lack of shelves or drawers to put clothes that do not require a hanger. The hotel is located very near the number 9 metro line and a number of bus lines, but is not near any of the major tourist attractions.

This was our second stay at this hotel and we will happily stay thee again if we make another trip to Paris.

Partner

10/10

Exceptional

24 Sep 2018

Michele

Nothing to complain about, awesome hotel.

Great location, close to the Subway. Plenty of places to eat. The Staff were very helpful. Breakfast was yummy.

4/10

Poor

13 Sep 2018

William

Bad way to start a vacation

The staff was incredibly rude upon arrival. There was a technical error when booking the two rooms, one was for 2 guests and the second was for 3 guests (2 adults and 1 child). The hotel claimed they only had 2 rooms for 2 guests and that we had to pay a difference, which was fine except for the fact that the second room wasn't even ready to begin with (as they had a late checkout) so despite the \"error\", they should have been a little more accommodating considering the room was not ready at check in time.

Other than that, the location was good and was clean.

Family

6/10

Pleasant

27 Aug 2018

Marie

Plumbing issues and didn’t acknowledge my request for two beds in the room.

8/10

Excellent

18 Aug 2018

Graham

Great location and decor,albeit a bit cramped. Staff was always pleasant and welcoming. Only negative is street noise was pretty loud and was sometimes disturbing while sleeping.

8/10

Excellent

17 Aug 2018

Jin

Only 1min walk from voltaire station! You can walk to notredame cathedral as well. Great breakfast is served. I highly recommend you take the breakfast included option.

8/10

Excellent

17 Aug 2018

Verified traveler

Rooms are small but cozy, quiet and clean. Staff was really friendly. Located right next to the metro station Voltaire it takes you 8-25 min to get to the main sights.

10/10

Exceptional

14 Aug 2018

Diana

Convenient to train and Bastille. The staff was very polite and enjoyed my time in Paris. The location was excellent for our purpose.

8/10

Excellent

08 Aug 2018

Karen

Great hotel in a good location with lovely staff.

Virtually on top of exit 3 of Voltaire Metro station, this hotel was perfect for us. Our room was generously proportioned and the pull out bed was excellent for my 8 year old daughter.

The staff were superb and check-in was easy.

We chose not to take breakfast at the hotel but ate at the many cafes closeby. There is a McDonalds too if that’s your thing.

The toiletries in the room were ok but we brought our own anyway and the hairdryers are nice and powerful.

Will definitely stay here again if we return to Paris.

10/10

Exceptional

07 Aug 2018

JK

The area is quiet. the hotel is conveniently located by a metro with good bakeries and bistros that are moderately priced.
The room is small. A bit uncomfortable if you have two big luggage. Otherwise, the room is great.

6/10

Pleasant

23 Jul 2018

helwes

Recently refurbed hotel by Voltaire Metro Paris

Recently refurbed, modern, clean, new interior - flawless. All kindly, friendly reception staff. However on day 2 of a 3 night stay we requested an additional shampoo and a shower gel refill. End of the day had not been done and they said no access to cleaner’s facilities. For a Mercure, at c.£80 a night for edge of town, pretty rubbish to have one small shampoo for 2 people for 3 nights. Plus a shower gel dispenser running empty and certainly not enough for 2 people for 3 nights. A single 500ml bottle of Evian was in the room on day 1. Never replenished. Some tea bags, no biscuits. 2 paper napkins - never replenished. The stinginess was unprecedented and jarred with the smart interior and approachable, helpful staff (apart from not passing on message to cleaner). Either provide things and top up or have the facility spartan from day 1. Not in line with the Mercure name.
Location just by Voltaire station. 20min walk to amazing cemetery. Famous landmarks much further. Walking shoes do the job! Bus to Gare du Nord goes around the houses in about 45 mins 2 euros. Metro much quicker. A good hotel in many respects, just don’t expect any frills.

8/10

Excellent

16 Jun 2018

Bozena

Lovely and clean hotel

Lovely, very clean hotel. Friendly staff and good food selection for breakfast, so worth paying for. Location was good, next to metro and bus stops. For a 4 star hotel they could have had proper cups placed in the rooms, instead of plastic ones, for tea and coffee making, but generally the room did not upset, enough space for two people. Receptionist was very friendly and helpful. We have enjoyed our stay.

Family

6/10

Pleasant

12 Jun 2018

Loic

Nice but noisy

We stayed at this hotel for our anniversary, and while the staff is great... our stay was not. Every morning it sounded like there was a tea kettle whistling every five minutes in someone else’s room; not sure if this was from the water pipes as our room was near the stairwell. On the last morning we could hear the phone ringing multiple times from a room nearby which served as a very unwanted wake up call. Breakfast was ok but never replenished when we went down to eat, so I suggest going early. Additionally, there is one elevator. We normally stay at a W, Westin, etc. but love boutique hotels as well. The room size was fairly small, but that was expected. Everything was clean and in good condition as well.

Partner

10/10

Exceptional

06 Jun 2018

Verified traveler

Great place Nice time highly recommended clean Simple real Parisian
Good location

6/10

Pleasant

10 Apr 2018

Verified traveler

Nice Hotel

We were out booked on the first night which is not a good start however the reception got us a taxi to sister hotel Bastille and back again the following day. It would have been better to contact me by mobile beforehand to be informed . Bastille hotel was bigger and had better service and much better set up at breakfast

10/10

Exceptional

20 Jan 2018

ado

Excellent location and delicious breakfast buffet

Breakfast buffet is excellent! Location is very near to Voltaire metro station. Room is a little too small but the bed is comfortable. If you have a lot of things / luggage with you there will be not enough space for you to move around the room. Toilet is also a little too small. The room is also not sound proof so noise from the outside can be heard and vice versa. Overall i would still book this hotel in my future visit to Paris.

6/10

Pleasant

09 Jan 2018

Danielle

Mercure Paris Bastille Marais

First impressions of the hotel as we walked in was great very pleaseing to the eye in the reception area, staff was very helpful An helped us with anything we needed or wanted. When we went to our room the Decor An cleanliness was good but it was very small we stayed there for 4 days An it was a tight squeeze with our luggage there was nowhere to really store anything An it was a lot smaller than my bedroom at home, I think this room would of been good for 1 person but with the two of us it was a bit of a nightmare. We didn’t eat in the hotel but it always smelt nice as we walked by, overall we had a great time An didn’t really spend much time in our room. Thank you to all the staff that worked there they was great help.

6/10

Pleasant

29 Dec 2017

Josue

Avoid booking room 103

The staff is very friendly. The room 103 shouldn't be sold to the public. They can have the restaurant set there or the toilets etc. The room is opposite to the main road and you could hear the noise on the street.

Family

8/10

Excellent

02 Dec 2017

Michel

MM-3 Days in Paris

Standard room was small and missed working desk (important for me as I wanted to connect remotely to my work in Canada)

8/10

Excellent

01 Dec 2017

Verified traveler

Nice hotel comfortable stay

We enjoyed our stay at Mercure in Paris decent area and close to metro.

10/10

Exceptional

23 Oct 2017

Martha A

Very Enjoyable Stay

Excellent hotel; good value. My only suggestion would be have more shelves to put stuff in the room.

Partner

10/10

Exceptional

16 Oct 2017

AN-MAGRITT

Great hotel in a great location

My partner and I went to Paris for a short weekend break. The Mercure Bastille Marais hotel was very well located by Volatire Metro station and easy to get to all the sights. There are several good restaurants near the hotel. The rooms are a bit small but clean and in good condition. The bed was very comfortable and the staff were very friendly and helpful. Can highly recommend.

Partner

6/10

Pleasant

15 Oct 2017

Antonio

Practicality

Very good - subway station just by side, same for supermarket, etc.

10/10

Exceptional

14 Oct 2017

Rick

Very comfortable, quiet, conveniently located. Reasonable price.

10/10

Exceptional

08 Oct 2017

Hidelisa

Hotel Experience at Mercurie Paris Bastille Marais

I enjoy my stay in Paris more as there are a lot of French speaking English. However, some taxi drivers still take advantage of tourists and drive them around instead of taking the short cut or take them to their destination directly.

10/10

Exceptional

26 Sep 2017

terry

Friendly and accomodated staff

Very kind and friendly staff.. Good location. Clean hotel good breakfast

10/10

Exceptional

23 Sep 2017

sonia

Two years in row\n

We stayed here 2 years in a row and definitely would come back again.