Hotel Modern

10/10

Exceptional

08 Mar 2026

Stephen

The hotel was located in a great central area with shops and station all nearby. The room was very comfortable and suited to our needs. The staff were all very friendly and helpful.

The room had a very large private terrace, and although not much of a view, would be very good to use in warmer months (we stayed in early march).

The only thing was we could never quite get warm air through the heater despite setting the temperature required. There were warm radiators, but did find the room a little cold.

This was nothing really to complain about and the hotel otherwise very pleasant to stay at.

Partner

10/10

Exceptional

04 Mar 2026

Vicente

Un hotel especial . Por muchas razones . Staff . Desayuno. Location. Limpieza . Bellas habitaciones precio. Realmente lo recomiendo tiene un10 👍🙌

Family

10/10

Exceptional

04 Mar 2026

Sheri

This hotel is walking distance to everything

Family

10/10

Exceptional

03 Mar 2026

Michelle

This is my favorite hotel, I have stayed here numerous times. The location service is fantastic. You can walk easily to any attraction. I wil continue to stay here every time I come to Madrid

10/10

Exceptional

02 Mar 2026

Santos

Weekend getaway. Excellent location with very friendly staff. Breakfast was delicious and fresh. Very spacious bathroom and comfortable bed.

Partner

10/10

Exceptional

28 Feb 2026

Charles

Yes to both. A little street noise late night
Staff was wonderful

Partner

10/10

Exceptional

26 Feb 2026

sharon

Room clean
Breakfast was very nice
Staff perfect
Great location

Family

10/10

Exceptional

23 Feb 2026

Santiago

Great hotel for the price, except the breakfast too expensive. Was not told there was a price till checkout.

Friends

10/10

Exceptional

18 Feb 2026

Karinneh

Staff is very helpful and nice. Room was clean and bed was comfortable. Loved having a patio to go outside and watch the people in the plaza del sol. The location is perfect for tourists or people who want to be in the heart of action.

Self

10/10

Exceptional

09 Feb 2026

Alexandra

Perfect location - everything within walking distance. Staff was friendly and helpful. Room was cozy and comfortable.

Leisure Family

8/10

Excellent

31 Jan 2026

Thomas

Positive: Room was clean and the front desk staff were super helpful. Negative comments: The room was really quite small for two people. Also the view from the window was atrocious - a rubbish tip! Outside clean up is required.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Adrienne

A fantastic hotel in the middle of everything! Very quiet at night and the buffet breakfast is awesome! All staff members were so polite and always smiling!

Partner

8/10

Excellent

17 Jan 2026

Ayman

Receptionists are friendly and could provide assistance.
Location is amazing as one can walk around the magnificent attractions.
Room is small compared to other hotel rooms of same specifications.
There is one windows but the shutter does not allow you to see outside as it is fixed in order not to open.

10/10

Exceptional

15 Jan 2026

Ashmi

Excelente! Muy limpio y área céntrica

Leisure Friends

10/10

Exceptional

13 Jan 2026

Nicole

Perfect location. We had a quad room for four adults and we all had a bed each. Beds were very comfortable and the room was spotless. The bathroom was a good size and very clean. The toiletries are brilliant shampoo conditioner shower gel and body lotion. There is a lounge area on the first floor too. We will be returning such a great price for central Madrid. The reception staff were very friendly and so helpful. Thank you

Friends_and_family Friends

8/10

Excellent

10 Jan 2026

Lisa

Perfect location, nice property, helpful staff. Very nice hotel.

There is a significant amount of noise and vibration from the metro.

Leisure Self

10/10

Exceptional

27 Dec 2025

Ema

Great

8/10

Excellent

24 Dec 2025

Bobbie

Really great location to a main square and metro stop. Tons of restaurants and bars around. Room is cute although small.

Self

10/10

Exceptional

23 Dec 2025

Jesus

Él desayuno está buekk no I

10/10

Exceptional

15 Dec 2025

MUHAMMAD

Room was very clean, nice comfortable beds and amenities. Staff was courteous and nice. Location is the best with walking distance to all major places, restaurants, shops and attractions.

Leisure Family_with_children

10/10

Exceptional

15 Dec 2025

Glennys

Good

Leisure

10/10

Exceptional

10 Dec 2025

Tom

Room was very clean
Hotel location was excellent

Leisure Friends

10/10

Exceptional

08 Dec 2025

Susan

Beautiful hotel. We had a balcony and it was big! Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Maria

Marta and Javier were absolutely amazing. Their customer service went above and beyond!! They treated our 8-year-old son with so much care and love, and they truly made the difference in our stay. The place is small, but very clean and comfortable, and we still had an amazing experience. The location is perfect, and the hospitality was exceptional. We felt welcomed from the moment we arrived. Highly recommend!

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Eugene

Great room great staff

Leisure Partner

10/10

Exceptional

25 Nov 2025

Cathal

Hotel is perfect for a stay in Madrid. Close to metro (Sol) and within walking distance of most attractions. Plenty of shopping/restaurants close and staff are lovely. Rooms are clean and modern. Would recommend this hotel 100%.

Leisure Partner

8/10

Excellent

25 Nov 2025

JOSE

Habitación muy limpia con lo necesario un poco pequeña pero bien.

Partner

10/10

Exceptional

22 Nov 2025

Bradley

Nice room, great staff, convenient location.

10/10

Exceptional

21 Nov 2025

Camelia

Everything was good! Super location! Great staff! Good breakfast!

10/10

Exceptional

20 Nov 2025

Carmen

Very clean. Excellent service. Location Location Location

10/10

Exceptional

18 Nov 2025

Gerald

The hotel has an outstanding location for tourism, as it is in the heart of probably the busiest pedestrian square in Madrid. Also, there is a metro stop within literally 50-60 meters of the hotel. The hotel is very clean and the staff very friendly and helpful. Our room was slightly small, but very comfortable.

Partner

10/10

Exceptional

16 Nov 2025

Tamara

Great stay!

10/10

Exceptional

15 Nov 2025

Dakota

Room was clean, patio was spacious with nice views, service was efficient and friendly. Breakfast was nice. Location is great!! We could explore so much by foot and just out the front door to the metro. Would definitely recommend this hotel and neighborhood.

Partner

10/10

Exceptional

13 Nov 2025

Ray

Staff was great offering great recommendations and helping us sort out best transportation options. Room was was very clean.

Leisure Friends

8/10

Excellent

13 Nov 2025

Linda

Good breakfast
Good location of property

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Ka Pui

Location is good. The room is clean and tidy. Walkable distant of 15-20 mins to the main sightseeing point. A lot of shops and restaurant around. Great stay and I love to recommend this to others.

Self

10/10

Exceptional

08 Nov 2025

Flora

The breakfast had a variety of things to choose from. The location of the hotel is very central

Leisure Partner

6/10

Pleasant

08 Nov 2025

Marsha

There was construction on some floors of the hotel making it a bit dusty and noisy during the day. You can hear movements from the floors above but it did not interrupt our sleep. The bed was comfortable although the room temperature was difficult to control. This hotel is in a perfect location and all the major attractions and great shopping is within walking distance. Staff were professional and friendly.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Michelle

Spotless room, great breakfast. Location was excellent

Partner

10/10

Exceptional

03 Nov 2025

Homer Thaddeus

Clean rooms and great customer service. The central location makes major tourist attractions in Madrid very accessible.

Business_and_leisure Partner

10/10

Exceptional

02 Nov 2025

Patricia

Wonderful hotel, would highly recommend anyone visiting Madrid to stay here.
Staff absolutely lovely, and you can’t beat the location.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Jay

Unbeatable location and amazing breakfast.

2/10

Poor

29 Oct 2025

michael

The A/C in the room did not cool at all. The room stayed hot. Noises from the top floor luke moving furniture went on all day, all night. For $200 a night i could have stayed at a much better place for sure.

6/10

Pleasant

28 Oct 2025

Jack

The room was hot and the air conditioning did not cool it. I suspect it was turned off. If you opened the window there was so much noise outside you couldn’t sleep. The breakfast was quite good and the staff at the hotel were excellent.

Leisure Partner

4/10

Poor

25 Oct 2025

Steven

Terrible Bed !! AC not working/not adjustable

10/10

Exceptional

24 Oct 2025

Steven

Only stayed three night but staff cleaned our rooms every day, fantastic service and excellent location

Leisure Friends

10/10

Exceptional

20 Oct 2025

Pilar

Great little hotel to stay downtown. Staff was awesome. Location was premium!!!

Partner

10/10

Exceptional

20 Oct 2025

Rohan

Great location right in the heart of the city.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Craig

Excellent hotel. Great staff. Clean and spacious room. Nice amenities too

Partner

10/10

Exceptional

11 Oct 2025

Hardi

So central. Great customer service.

Leisure

10/10

Exceptional

10 Oct 2025

Miguel

Very good option if want to be in the heart of Madrid.

Leisure Self

10/10

Exceptional

10 Oct 2025

Debra

Great central location and clean

Leisure Partner

10/10

Exceptional

07 Oct 2025

Javier

Great location and excellent staff

Leisure Family

10/10

Exceptional

06 Oct 2025

Maria

Amazing shopping.El Corte Ingles fabulous!
Many great restaurants.Don't miss El Ñeru.❤️

Leisure Partner

10/10

Exceptional

30 Sep 2025

Mary

Beautiful balconies, breakfast and lounge. Conveniently located near metro and trains.
Staff was friendly and helpful

Leisure

6/10

Pleasant

27 Sep 2025

Fionnuala

Good hotel right in the centre of the city. Staff were helpful.

Wifi and credit card payment system were down on arrival. Credit card system was back on line later in the evening. Wifi not so much.

Facilities were very clean but dated. Also on our level there are building works still going on. It is noisy as in we could hear other people having their tv on in next doors rooms, but it wasn’t too bad. The windows seemed reasonably thick however as the noises outside were more of a constant hum then stop start noise which I find worse..

Would be mindful of the information about the hotel as it is not 16 minutes to the airport (more like 30 to 45 minutes with traffic.. You also can’t be dropped directly outside the hotel, it would be worth the hotel informing guests of this and providing a better addressed as our taxi driver dropped us 10 minutes away when there was a taxi stand on the next street over.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Reynaldo Jose

Location, shopping and dining options are the highlight. Walking distance to must see sites.

Leisure Family

8/10

Excellent

26 Sep 2025

Stephen

Clean comfortable room, lovely patio, helpful , decent buffet breakfast, plenty of nearby shops, restaurants and bars,

Partner

10/10

Exceptional

24 Sep 2025

Christy

Love this hotel! Staff was very helpful and courteous. The breakfast was excellent. And hotel is close to all the sights plus the Metro is practically 10 steps away. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Grace

We stayed here for 2 nights and really enjoyed the location — it’s right in the heart of downtown Madrid and within easy walking distance of all the sights we wanted to see. The hotel itself is on the smaller side, but that worked perfectly for our short stay. The room was clean and comfortable, though we did have an issue with the shower — the water temperature kept shifting from hot to cold and back again, which made it tricky to use. Aside from that, everything else was good, and the convenience of the location really made our trip enjoyable.

Leisure Partner

8/10

Excellent

19 Sep 2025

Deborah

Arrived at 8:30 am and although our room was not ready-nor did we expect it to be- they immediately offered to store our bags and get a room ready for us asap. Super friendly staff, great breakfast. Convenient location - although centre to the plaza with mass demonstrations- creating noise. Room was adequate - bathroom needed renovation. Great Air conditioning! Wifi was weak in rooms. Overall recommend and would stay again.

Leisure Friends

10/10

Exceptional

15 Sep 2025

Feng-chuan

Excellent breakfast and extremely friendly and helpful front desk staff

Leisure Friends

10/10

Exceptional

14 Sep 2025

Denny

Madrid stat

Location was perfect for our needs and staff were extremely helpful and courteous

Friends_and_family Friends

6/10

Pleasant

10 Sep 2025

Monica

Excellent location.

Leisure Family

8/10

Excellent

07 Sep 2025

edwin

Great location, friendly staff!!

Leisure Partner

10/10

Exceptional

28 Aug 2025

Cindy

Thank you for the amazing stay! Great location and wonderful staff. Highly recommend!

Leisure Partner

10/10

Exceptional

25 Aug 2025

Scott

The property was ideally situated right next to Sol metro. The room was clean, the beds were comfortable and sufficient space. The breakfast provided a brilliant start to the day with a great variety to choose from.
I would definitely stay here again.

Leisure Family

10/10

Exceptional

25 Aug 2025

Paul

Perfect Location in Centre of Madrid

Great Hotel in the centre of Madrid. Staff & facilities were first class. Would definitely recommend

Partner

10/10

Exceptional

24 Aug 2025

Cristian

Very clean, friendly staff

Leisure Partner

2/10

Poor

22 Aug 2025

Avi

Cute room. Tiny. A friend came to visit and was not allowed upstairs even after Expedia rep called them.

Leisure Self

10/10

Exceptional

15 Aug 2025

Elaine

It was accessible to many attractions. Javier and Isabel treated us with kindness, respect and went out of their way to help us.

Leisure Family

10/10

Exceptional

12 Aug 2025

hiroyuki

very good location, reasonable price

2/10

Poor

10 Aug 2025

Norma

Let me start by saying that the staff are welcoming and very helpful, however the rooms are very small, you can not walk around the bed. My husband use the sink to wash his hands and water came out of the drain on the bathroom floor with a very unpleasant smell. We stood that night in that hotel because it was already too late (10pm) to look for another hotel. Next morning we checkout and transferred to another hotel. The staff was very helpful.

8/10

Excellent

08 Aug 2025

wendy

Great breakfast, room (except weird shower)
Staff helpful but not welcoming particularly
Seemed indifferent to me as a guest

Leisure Self

10/10

Exceptional

04 Aug 2025

Jim

Excellent location. You can walk to so much within 20 minutes in all directions. Conditions were very good and breakfast was good.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Lisa

This is the best location in Madrid. Everything is close and the hotel is clean, efficient and the staff is excellent. There is always someone at the desk and they’re all very friendly.
The price is reasonable, and the breakfast is excellent as well.

Leisure Friends

10/10

Exceptional

31 Jul 2025

Laura

I Highly recommend this hotel very clean, comfortable and excellent staff

Leisure Partner

10/10

Exceptional

30 Jul 2025

ARMANDINA

I totally recommend this hotel for its convenience and accessibility. The staff is helpfull and very friendly.

Leisure Family

10/10

Exceptional

30 Jul 2025

Gustavo

The room was perhaps in the small side but it had a balcony with chairs and location could not have been better.

Reception and staff wonderful. Very clean room.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Suzanne

Great stay at hotel Moderno! Delicious breakfast with variety of foods. Very helpful employees, particularly at the front desk. My luggage was lost by the airline and they did not hesitate to contact the airport in my name to solve the situation. Would not hesitate to stay here again!

6/10

Pleasant

19 Jul 2025

P

Location great, room not so much

2 nights in Madrid. Travelling as part of a longer trip with 2 mid sized the cases, the room was too small to open them at the same time. We had to store them closed on top of each other. I appreciate we didn't book a room with a terrace but we got a back room so no view at all. The photos of the rooms are deceptive.
Breakfast was nice with plenty of options on offer.
Location is great for being amongst the biz. Be aware taxis cant get to the hotel so drop you to walk the rest of the way.

Partner

10/10

Exceptional

16 Jul 2025

Francisco

Nice location, clean, modern and excellent service. +++++

Leisure

8/10

Excellent

15 Jul 2025

Linda

Very good location. Supermarket nearby. Staff friendly & helpful showing attractions around the area.

Leisure

10/10

Exceptional

15 Jul 2025

Laura

Very central to everything. Easy to access metro.

Leisure Family

10/10

Exceptional

14 Jul 2025

MaryBeth

Terrific location. Clean, comfortable. Staff amazing! Vanessa at the front desk helped us check in early and helped us get tickets to the Royal Palace. She was incredibly thoughtful and accommodating. 'Will visit again!!

Leisure Partner

10/10

Exceptional

14 Jul 2025

Cassandra

This property is located in the perfect location. It’s close to everything, it’s on a busier street but you don’t hear the noise. The hotel itself was clean and the staff were very friendly. I would stay at Hotel Moderno again and again! I would highly recommend!!

Leisure Partner

10/10

Exceptional

11 Jul 2025

JOHN

Perfect location near Puerta del Sol metro and walking distance to shopping and restaurants along Gran Via.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Maria E.

Great location, next to Plaza del Sol, within walking distance to Plaza Mayor, shopping areas, museums and historic areas. Right next to the Metro, and Renfe stations. Very comfortable and quiet, despite being in a very busy area. Great breakfast!

Leisure Family

10/10

Exceptional

03 Jul 2025

samantha

Perfect location right in the middle of the city next to gran via. Not crazy expensive and cozy hotel.

Leisure Partner

6/10

Pleasant

01 Jul 2025

Julio

Great location but needs some upgrades.

It’s all about location and you are smack dab in the middle of Madrid. However, this is an old hotel and there was a lot of noise from within (ie: moving furniture, hammering, banging noises, conversations from other rooms, etc.) Our room was quite small but the bed and pillows were comfortable. The room felt cramped. Ok for a short stay only. Breakfast buffet was excellent. The air in the hallways felt musty and the carpeting made it difficult for rolling your luggage. The lighting is dim. Needs brighter lighting. No fridge in the room and that is a huge necessity nowadays. So if you have medication that needs cold storage or anything else for that matter then it is a problem. Personnel were all very charming. You can’t beat the location. If they can fix the things I mentioned it would have a better rating.

Partner

10/10

Exceptional

29 Jun 2025

Emilio

Great location for our first time in Madrid, close to a lot of attractions and the metro. Would recommend.

Business_and_leisure Partner

10/10

Exceptional

22 Jun 2025

Emy

The excellent attention of the attendants and staff at desk personnel

10/10

Exceptional

20 Jun 2025

Ivan

very friendly staff

Leisure Friends

10/10

Exceptional

17 Jun 2025

Luis

Everything ok

10/10

Exceptional

17 Jun 2025

Ross

Great

We loved our stay. Great room and lovely balcony. Fab location and friendly service

Partner

8/10

Excellent

14 Jun 2025

Lourdes

Nice place to stay , closer to everything

8/10

Excellent

14 Jun 2025

Lourdes

Staff are very helpful

Leisure Family

10/10

Exceptional

12 Jun 2025

Ivonne

Location, location, location

10/10

Exceptional

09 Jun 2025

Rocio

Great location, right on the corner of plaza Sol which makes it convenient if you want to be in the downtown area and also if you don't. Only downfall was no hair dryer in the room but people were super nice about everything and the room was clean and well kept.
There was also an area on the second floor open to the guests which was great to work from.

Business_and_leisure Partner

10/10

Exceptional

07 Jun 2025

Gareth David

The hotel is on the edge of Puerta del Sol (a minute or so to the Sol Metro & train station), as well as only a few hundred metres from Plaza Mayor, so is very convenient for transport, shopping and dining out.
My room was always spotlessly cleaned and all the staff were very friendly and helpful.

Leisure Self