Name: Novotel Paris 20 Belleville
Address: 64 74 Boulevard De Belleville, Paris, 75020, FR

4/10

Poor

20 Jul 2026

Jodi

Felt unsafe. Rough area. Very noisy next to pub. Stains on carpet. Hair on toilet seat. I have pics to prove.

10/10

Exceptional

09 Jul 2026

Francois

Chambres bien insonorisé et confortable.

Family

10/10

Exceptional

21 Jun 2026

Phillip

Ok

Self

8/10

Excellent

31 May 2026

Yogesh

Great location near to metro and lots of restaurants and grocery stores.

Self

10/10

Exceptional

28 May 2026

David

amazing affordable comfortable clean and great location

Self

4/10

Poor

27 May 2026

Marilyn

Location is poor neighborhood is not clean

Friends

6/10

Pleasant

26 May 2026

Cheryl Lynne

Just ok. Not a very nice area. Felt unsafe

Friends

10/10

Exceptional

16 May 2026

Thanura

Clean rooms.excellent location with two metro around.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Kelly

Pretty nice hotel, good price, everything looked new, very clean, comfortable bed, adequate size room, big shower. We didn't eat the breakfast because it was 21 euros......a little pricey. There was no heat in the rooms because the hotel controls it and decides when to turn it on/off. Luckily, we didn't need it despite the cool mornings. The metro station was across the street and very convenient. Lots of restaurants and small grocery stores nearby. This hotel is in a middle-eastern neighborhood - probably Turkish, but we felt safe and found the people very friendly. Would we stay there again? Yes, unless I found another similar priced hotel nearer to central Paris.

Friends_and_family Friends

6/10

Pleasant

12 Apr 2026

Tency

Staff is not that friendly. Language might be the problem??? Booked two rooms and one of them got leaking problem in the bathroom. It took them two days to fix.

Family_with_children

10/10

Exceptional

28 Mar 2026

Henry

Thoroughly enjoyable stay.

Friends

10/10

Exceptional

26 Mar 2026

Simon

Unpretentious modern hotel which does all you need — comfortable, quiet, spotlessly clean and good value.

Partner

8/10

Excellent

17 Mar 2026

Aurelien

Clean room, good service and well situated

Friends_and_family Family

8/10

Excellent

19 Feb 2026

umangi

Room was nice and well kept.

Family_with_children

10/10

Exceptional

04 Feb 2026

Diane

Clean room, great staff, easy check/in and out.
Balcony room with large terrace, views of the city. Enjoyed my stay there.

Leisure Self

6/10

Pleasant

17 Jan 2026

Andrea

Not finding a cleaner entering my room at 9am on Saturday when I had the checkout on the same day at 12pm. Pretty loud ventilation.

8/10

Excellent

04 Jan 2026

Raheel

Clean room and nice spacious washroom

Partner

8/10

Excellent

20 Dec 2025

John

Convenient to the metro.

6/10

Pleasant

15 Dec 2025

Daniel

With a do not disturb sign clearly affixed to the door, the staff interrupted us twice on the same day, once walking in on my wife naked in bed while I was out. She then locked herself in the bathroom, and engaged the secondary lock on the main door, which did not prevent me from entering. Place was clean, new, but have to question the safety when staff feel they can just walk in. For the price the bed and pillows were amongst the most uncomfortable I have ever encountered at a hotel.

Leisure Partner

8/10

Excellent

23 Nov 2025

salwah

Cleaning in general was ok. What's good is the location, just in front of the Metro station. The amenities are basic. However, there's no body lotion, iron provided. There's a water dispenser near the lift lobby.

The tissue and toilet rolls/ coffee wasnt replenish daily.
The reception staff are ok, except Mahmud, who helped us to great length, even extending the check out hours for us.
There was 1 waiter (Indian looking) at the Bar, who refused us entry at the lift, because he wants to go up, but the lift going down, and we are going down. He didn't apologise too.

The toilet shower was faulty.

Aircon was not 'on', unless requested. We were not told about this, we thought the aircon was just not too cold.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2025

Adam

Great quiet room with excellent access to subway!

Leisure Friends

6/10

Pleasant

30 Sep 2025

Jovi

Far from city center Paris.

8/10

Excellent

07 Sep 2025

Verified traveler

Good hotel, great staff, a bit further from the city, and commutes can take time due to traffic.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

James E

Great place to stay!

This is a wonderful place. We’ve stayed here several times and I’ve always found it wonderful.

Business Family

10/10

Exceptional

27 Jun 2025

Heidie

Great area with lots of dining options. Just a few feet away from the metro station. Friendly staff, decent breakfast.

Leisure Family

10/10

Exceptional

21 Jun 2025

hai

Very good

8/10

Excellent

20 Jun 2025

Roya

modern and clean property

Leisure Family

6/10

Pleasant

16 Jun 2025

Dave

The convenient of unlimited of safe drinking water and the daily cleaning of room services were appreciated. The room climatization was totally inefficient and on any civilized world the thermostat expected to work properly unless if the system was broken. I requested an iron for my sister on multiple occasions with no result until I talked to a Manager days later ,the matter was quickly resolved. Some staff reeducation may need to be refreshed. Other than that all is well

Leisure Family

10/10

Exceptional

31 Mar 2025

Elvia

Family of 4 over here, 6-day stay. We had a great, comfortable stay. The hotel is quiet, clean, modern and right across from the metro station (Couronnes). There are plenty of small restaurants to eat around, we even found a chinese/thai food that we loved. The bed was super comfortable. The hotel had everything we needed, water fountains with cold water in every floor (bring refillable water bottles), you can even rent an umbrella for 2 euros in the lobby. They let us check in a little bit early for free, we appreciated that. Also when we had a problem with electricity going out in the room, it was fixed within 10 minutes. Really good hotel, we were very happy to have chosen this hotel. Will stay here again.

Leisure Family_with_children

10/10

Exceptional

23 Mar 2025

Daniel

Friendly and professional welcome with a lovely sized room, clean and well appointed.we only stayed one night. Had dinner in the restaurant and enjoyed it and our brief stay thoroughly.

Leisure

10/10

Exceptional

18 Mar 2025

Donald

Staff very welcoming and helpful in sorting out a minor issue and also in indulging my \"improving\" French.
Hotel is well maintained and public areas clean and well maintained.
Well worth going for the room with balcony - lovely views across the city towards the Sacre Coeur, Eiffel Tour and Pantheon as well as the bustle of the street marker below.
Only issue I have is the litter strewn area immediately outside the entrance, probably an issue more for the local council but would be worth a quick clean up by hotel staff.

Leisure Partner

8/10

Excellent

03 Mar 2025

Ali

All in all a nice hotel.

Just some remarks.

The door of the toilet was not to be closed.

The quality of coffee could be better. Moreover it would be fine, when you offer more ceramique cups than paper cups ;-)

Leisure Family

6/10

Pleasant

21 Feb 2025

Mary Ann

Nice and quiet.

8/10

Excellent

21 Jan 2025

Pam

Good location . Plenty of restaurants. Metro stations on the spot. Great breakfast

Partner

10/10

Exceptional

03 Dec 2024

Sheila

Great customer service. Staff were super friendly and helpful. Very knowledgeable about the area. Always willing to help and answer all my questions.

Leisure Family

2/10

Poor

29 Aug 2024

Amreen

Location: is 40 mins via metro to Eiffel tower and is not very close like advertised.

The AC was turned off middle of the night.

My kids got bedbugs bite after staying in the hotel
Friendly service desk but definitely not 4 star hotel

Friends_and_family Family

6/10

Pleasant

16 Aug 2024

Yves

The staff was friendly and the gym was a personal favorite. However my experience in the room was not the best. Had to call reception multiple times to ask them to turn the AC on which is annoying considering that it was a very warm room. Also the bathroom sink was leaking all over the bathroom couldn’t use to brush my teeth.

Business_and_leisure Self

8/10

Excellent

26 Jul 2024

Bidemi

Good

10/10

Exceptional

24 Jul 2024

Jennifer

Nice hotel, conveniently located

Super short stay for one night passing through with two kids. Rooms are small but clean and comfortable. The staff is nice and super helpful...parking is about a half a block away and spacious and secure.

Friends_and_family Family

10/10

Exceptional

03 Jul 2024

Nicole

Great hotel in a charming neighborhood!

The front desk staff were the standouts of what was already an amazing stay!

Self

10/10

Exceptional

28 Jun 2024

Christopher

En face du métro avec des liaisons faciles vers les stations principales. Je l'ai utilisé comme escale entre l'arrivée à la Gare du Nord et le repart de la Gare de Lyon. Personnel sympathique, super douche et quartier animé.

Leisure Self

10/10

Exceptional

26 Jun 2024

Isla

Friendly staff and clean great location

Business_and_leisure Family

10/10

Exceptional

20 Apr 2024

Maria

Very quiet, quaint… the Metro was very convenient as it was just across the street so it was nice. But you have to walk around for cafes and shopping.

Leisure Family

10/10

Exceptional

07 Apr 2024

Abel

Very nice hotel not too close to the crowded areas but not too far either. It was very comfortable. We had zero issues staying at this hotel.

Leisure Family_with_children

10/10

Exceptional

25 Mar 2024

Olatomiwa Dominic

We had a great time and access to the metro and bus stop was right in front of it. Several shops in close vicinity.

Leisure Family

8/10

Excellent

27 Jan 2024

Susan

The hotel and staff were very good. Food service within the hotel was on Euro schedule, so if your stomach is jet lagged you must go out for a meal. There were lots of cafes and small restaurants within just a couple blocks. The neighborhood is pretty residential and so not the most convenient for services, but very convenient to the underground.

Leisure Friends

8/10

Excellent

26 Dec 2023

Johana

We stayed in total 5 nights- great location clean and very quiet. I would recommend this hotel to anyone. Staff kind too.

Leisure

10/10

Exceptional

14 Aug 2023

Monica

Exceptional customer service

Our stay at Novotel Paris 20 Belleville was amazing. El Kaser Mahmoud & Suriat Moussa were exceptional. They were friendly, informative, and genuinely caring. They went above & beyond to help us with language tour guidance and service.We are so thankful, they both are definitely a great asset to the hotel. The hotel was clean and well maintained. The staff and service was great.

Partner

4/10

Poor

22 Jun 2023

Mohammed

Property was nice and pleasing enough. Let down by unhelpful staff, slow at dealing with queries and were not very interested in going out of their way to help us especially as we had a baby. We are used to hotels with great staff that make an effort but wasn’t the case at Novotel.

Leisure Family_with_children

10/10

Exceptional

08 Mar 2023

Audrey

Les chambres sont très grandes et confortables. Le métro est situé à quelques pas seulement et le quartier est très bien. Merci au personnel pour votre accueil chaleureux et d’avoir répondu à toutes nos demandes. Merveilleux service!

Business_and_leisure Family

10/10

Exceptional

08 Mar 2023

Audrey

L’endroit est très propre, moderne et les chambres sont très grandes! 😊 Je recommande l’endroit fortement, surtout pour les touristes nord-américains qui sont habitués à certains formats et dimensions de chambres et salles de bains.

Business_and_leisure Family

10/10

Exceptional

04 Mar 2023

Audrey

J’ai adoré le service. Les chambres sont magnifiques et très confortables. Je recommande fortement !

Business_and_leisure Family

6/10

Pleasant

19 Oct 2022

Inbal

The hotel looks very nice, the facilities are all new and comfortable but! I'm not eating gluten and sugar and really had a problem to find something to eat on breakfast. while asking omelet or vegetables a member from the kitchen team said that they don't have eggs (!) or vegetables. It happens 3 times while we stay in the hotel for 7 nights..too bad. They really have to improve their service.

Friends_and_family Family

2/10

Poor

14 Oct 2022

Maria

client was not pleased at all and left the property after the first night

Leisure Family

4/10

Poor

30 Sep 2022

James

Don't accept Room 109!
There was no cold water in the bathroom, meaning a scalding shower and brushing your teeth with hot water.
Reported the problem, and was told by staff \"Oh this happens every day in this room... but we don't know why and can't fix it permanently.
Asked for a different room but was told the hotel was full.

Business Self

2/10

Poor

27 Sep 2022

Maria

The area was horrible and the client cancelled the booking

Leisure Family

10/10

Exceptional

02 Sep 2022

Joahnes

New hotel with good breakfast and helpful staff specially Louise close to metro train and restaurants.

Leisure Family

10/10

Exceptional

03 Aug 2022

Angela

We stayed in a room with 2 twin beds. The property and rooms are very clean and modern. The room was virtually sound proof. The hotel is in a cultural neighbourhood with shops, restaurants, and cafes nearby. I would stay here again.

Leisure Friends

10/10

Exceptional

21 Jul 2022

Michael

Nice new hotel, air conditioning is strong

Business Family

10/10

Exceptional

18 Jul 2022

Emily

The staff at check-in and dining was friendly and welcoming

Leisure Family

8/10

Excellent

18 Jul 2022

Verified traveler

Comfortable, good value and location

Friendly and helpful staff, excellent location with metro opposite hotel. Has a water station - useful for the heatwave. Bear in mind it does not really have a lobby.

Friends_and_family Family

10/10

Exceptional

17 Jul 2022

Rahil

Exceptional staff

Exceptional staff at reception, kitchen, and all around.
Lovely hotel with clean rooms. Very close to metro station.

Friends_and_family Family

10/10

Exceptional

30 Jun 2022

Verified traveler

Good place to stay if going to le zebre

Partner

10/10

Exceptional

09 May 2022

Nick

We had a large room (with a view of the Eiffel tower) and it was clean and very modern.

Leisure Partner

6/10

Pleasant

07 May 2022

Tina

Average stay

As we were approaching our hotel we had concerns about the area.
The interior of the hotel was modern and very clean. Check in was easy.
Our room wasn't spacious but adequate for a short stay. It was clean. There was a small fridge, kettle with tea, coffee etc. I had assumed we would be given bottled water daily but there was only one 500ml bottle on our first day. Housekeeping came daily, with clean towels.
A deposit for the room was taken at check in but was returned within a couple of days of our return to the UK
Breakfast was chaotic. Coffee machine constantly needed to be filled, not enough cups. Constantly ran out of plates, crockery etc. Good variety of food for breakfast.
Easy access to the Metro. Station was virtually across the road.

Friends_and_family Family

10/10

Exceptional

03 May 2022

Erato

The hotel room was really modern and nice. It was clean. We did not try out the breakfast so cannot give a review on that. The surrounding area is not that great though.

Leisure Friends

8/10

Excellent

18 Apr 2022

Alejandra

Confortable rooms, enough space for families.
The breakfast is ok, and metro station just few steps away. Not in the heart of Paris but near to major atractions.

Leisure Family

10/10

Exceptional

13 Apr 2022

Elaine

The Novotel hotel in Belleville was in a convenient location to visit my daughter.
The hotel staff were all friendly and helpful.
I liked the lobby area as it was a good place to meet up with family. The bar/cafe staff were extremely helpful and nothing was too much trouble. The room was small but adequately provided with all amenities.

Leisure Friends

8/10

Excellent

14 Mar 2022

Charles

Very good and serviceable hotel. Comfortable, clean, near the subway stop « Couronnes. ». My only issue was the very loud American music that was playing in the evening in the lobby and bar that contained a lot of profanity. I guess it doesn’t bother some people but I found it unnecessary and unpleasant.

Friends_and_family Friends

2/10

Poor

11 Mar 2022

Christina

One shoe went missing. 2 cablea for cell charging went missing.

10/10

Exceptional

06 Mar 2022

Mary

The women that checked me in were very helpful. They provided me with dinner recommendations, area attractions, and cab service. Thank you for a great stay.

Leisure Self

6/10

Pleasant

22 Feb 2022

Verified traveler

Everything was great up until the day we were leaving. Staff was very helpful. The last day, my mother and law and I got stuck in an elevator for about 45 min. It was an ongoing issue apparently. We had to wait for a technician to come get us out. Then

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Aline Tavares

O quarto é bem limpo e há disponibilidade de água filtrada nos corredores. A equipe de funcionários é bem prestativa. O café da manhã é somente razoável, destoa muito do nível dos demais hotéis que já fui com a bandeira Novotel. A academia é extremamente pequena é um dos três únicos equipamentos estava fora de funcionamento.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Kor

Morgenmad var ikke en god oplevelse
Ingen frisk frugt , personale som så ud at de ikke havde lyst til at være på arbejde
Det virkede ikke professionelt eller imødekommende

Dynebetræk var i stykker, manglende håndklæder.
Dog var personalet ved receptionen meget imødekommende

Partner

8/10

Excellent

08 Jul 2026

Kent

Hotellet var mycket bra, rent och snyggt. Bra frukost, dock lite trångt. Lite långt till alla sevärdheter. Men vi åkte Uber och Bolt, så smidigt.

Partner

10/10

Exceptional

05 Jul 2026

Céline

Personnel agréable et respectueux rien à redire

Partner

6/10

Pleasant

05 Jun 2026

Tatiana Mercia

Localização não é muito adequada, bairro afastado e não transmite sensação de segurança

Friends_and_family Family

8/10

Excellent

30 May 2026

Michelle

Bon séjour ds cet hôtel. Petit déjeuner copieux.

Friends_and_family Family

8/10

Excellent

30 May 2026

Recep

Bathroom door should be rearranged ina way that sliding door is more useful.
The bed is quin size but King size would more comfy.
Breakfast is ok but cheese variety should be considered.
Thanks to staff

Partner

8/10

Excellent

29 May 2026

folashadé

Chambre hyper agréable et spacieuse avec tout l’équipement nécessaire pour passer un bon moment .
Les axes d’améliorations : une bouteille d’eau l’arrivée dans la chambre ou un distributeur de boisson dans le hall de l’hôtel ou encore le bar ou le restaurant ouvert au delà de 21h . Un petit coup de pouce au membre du personnel qui prépare le petit déjeuner serait pas mal aussi car il semblait déborder à devoir tout faire .

Friends_and_family Family

10/10

Exceptional

27 May 2026

Rosa Fatima

Equipe maravilhosa, metrô muito próximo, quarto confortável, mesmo a terceira pessoa ficando num sofá cama. Muitas opções de restaurantes próximos.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Mounir

Top

Self

10/10

Exceptional

07 May 2026

delyon

Très bel accueil pour un très bel hôtel avec services à la hauteur

Self

8/10

Excellent

04 May 2026

Numan

The metro is not close by. The neighborhood is a bit too much crowded with people trying to sell all sort of things on the street. And there is a open market in the front which blocks the cars in a way.

Family_with_children

10/10

Exceptional

02 May 2026

Dorinel

Excellent

Family

8/10

Excellent

02 May 2026

Michel

Der Aufenthalt war gut. Das Quartier etwas heruntergekommen. Metro direkt vor dem Hotel.

Friends_and_family Family

4/10

Poor

29 Apr 2026

Mohamed

Je ne sais pas qui de Hotel.com ou Novotel à modifié le type de chambre demandés, (2 chambres doubles réservés) mais je me suis retrouvé obligé d'occuper des chambres de type single et sans solutions possibles...

Business

10/10

Exceptional

24 Apr 2026

Aline

Très bon accueil et un menu au restaurant de l’hôtel très bon. Juste à côté de la ligne 2 du métro station Couronnes donc directe vers l’Arc de Triomphe, Sacré Coeur … idéal !

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Alessandro

Posizione buona perché vicino alla Metro,
colazione semplice con poche scelte, stanza pulita ma molto minimal , non c’era nulla all’interno a parte i letti.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Nurdan

Dunya para verdim kahvalti dahil degildi

Self

8/10

Excellent

12 Apr 2026

Jan en Marleen

Goede buurt, vlakbij metro. Kamer zelf is ruim, goed bed. Voor citytrip ideaal hotel!

Family

8/10

Excellent

04 Apr 2026

Stefan

Gute Lage zwischen zwei Metrostationen, sehr quirliges Viertel mit vielen Kulturen und dadurch multikulturellen Geschäften und Restaurants. Supermarkt und Apothele gleich um die Ecke. Kostenlose Wasserspender auf den Etagen. Betten für uns zu weich. Fernseher hatte nur französische Sender, was für das internationale Publikum etwas merkwürdig ist. Frühstück war in Ordnung, aber nicht überragend.

Family_with_children

10/10

Exceptional

24 Mar 2026

Mounir

Perfect

Self

10/10

Exceptional

15 Mar 2026

Laurence

Rien a dire

Partner

10/10

Exceptional

05 Mar 2026

Issam

Excellent séjour dans cet établissement.

Je tiens à souligner particulièrement la qualité de l’accueil de Jamel à la réception, pour son professionnalisme et sa disponibilité, ainsi que le sérieux et la bienveillance d’Iliane, veilleur de nuit, qui contribue grandement au sentiment de sécurité.

Hôtel propre, agréable et très bien tenu.
Je recommande cet établissement.

Friends_and_family Friends

8/10

Excellent

27 Feb 2026

Damien

.

Self

6/10

Pleasant

17 Feb 2026

Lucas

Café da manhã sempre faltava tudo… Demoravam muito para repor a comida.

Self

10/10

Exceptional

12 Feb 2026

Alexandra

Exactly like the pictures !! Recommend it 10/10

10/10

Exceptional

30 Jan 2026

Jasmine

Très belle chambre

Business

6/10

Pleasant

09 Jan 2026

Alex

Tout était chouette, à part la ventilation de la chambre qui m’a rendu malade.
Ce n’est pas un chauffage et produit de la fraîcheur dans la chambre en hiver.