Eden Roc Cap Cana

Dominican Republic , Punta Cana
Punta Cana, Cap Cana, Provincia La Altagracia
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75 reviews shown

6/10

Pleasant

20 Apr 2026

Alexandra

The property feels quite dated despite charging premium rates. Its five-star designation is misleading; it aligns more closely with a four-star experience. For context, the St. Regis next door clearly meets true five-star standards and highlights the difference.

That said, the food quality at Eden Roc is very good, and the villas are spacious. However, the promotional images are somewhat misleading and don’t reflect the reality of most rooms.

The beach, is beautiful, and we really enjoyed spending time there each day.

10/10

Exceptional

13 Jan 2026

Lisandra

Beautiful

4/10

Poor

29 Dec 2025

tolga

Service was terrible in the hotel . Food was not good as well despite having Michelin key restaurants . After leaving the hotel, we have been charged around 50 Gbp . I asked the reason but no response . Definitely, it doesn’t worth the money we paid, compared to our previous experiences .

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Kavi

The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.

10/10

Exceptional

27 Oct 2025

David

Nice little villa with a private pool was amazing. The beach was also really nice. You get a private golf cart for traveling around the resort. Great place with a terrific staff. Take lots of USD $5 and $10 bills for tips.

Leisure Self

10/10

Exceptional

05 Aug 2025

Eliseo L

Everything in the hotel is excellent food service and our concierge Junior.

Leisure Family

10/10

Exceptional

19 Jul 2025

Zineb

I had a wonderful stay at Eden ROC. The villa was fabulous and Adonis was beyond helpful and responsive to our every need.

The activities organized were also wonderful and helped make the stay a memorable one.

Thankful to the staff and hoping to be back soon.

Business_and_leisure Partner

10/10

Exceptional

23 Jun 2025

Scott

Everything about the property was absolutely amazing. The concierge, the property, the amenities, the food, the service. Thank you.

Leisure Friends

10/10

Exceptional

07 May 2025

Rich

You cannot go wrong staying here. Everyone is friendly, hospitable and go the extra mile to make your stay amazing.

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Alberto

The location and service is excellent. I remember the food to be a bit better and teh property is somewhat run down in certain areas. Should also have a little more to do than just golf or stay by the beach or pool

Leisure Family

10/10

Exceptional

18 Jan 2025

Glenn

Very good and private

8/10

Excellent

07 Dec 2024

Kevin

The villa with private pool was excellent, highlight of the trip.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Joel

Amazing place

Leisure Partner

10/10

Exceptional

30 Nov 2024

Amy

Our family loved it here! Will be back soon.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2024

Eric

We like everything, one of the best hotels in the caribbean.

10/10

Exceptional

11 Sep 2024

Christopher Ayala

Un hotel maravilloso, un paraíso en Cap Cana. Servicio, comida, lugar, ambiente 10/10.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Sean

Perfect for relaxation and unwinding. Stress free stay with excellent food and attentive staff.

Leisure Partner

8/10

Excellent

14 Aug 2024

Ingrid

Fantastic

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

Elba

Excellent resort! Very peaceful and hotel provided my own cart that made everything easier to get around. The rooms had a private garden with an outside shower . Will definitely go back. My butler Junior was espectacular! Loved this dream getaway!

Self

10/10

Exceptional

10 Jun 2024

Daniel

We absolutely loved everything about Eden Roc. Excellent for my wife and I as a couple, but we look forward to bringing our kids with us next time. We stayed in the bungalows and loved the privacy. This is by far our favorite destination! We will be back.....hopefully soon!

Leisure Family

10/10

Exceptional

30 May 2024

Excellent service. Very attentive staff.
Awesome food.

Leisure Family

10/10

Exceptional

25 May 2024

Gustavo

Great location and amazing restaurant. Shout out to Yeudy, Dianna, Joel, Andy and Enrique.

Leisure Family

10/10

Exceptional

06 May 2024

Juan Carlos

Beautiful, private and relaxing

Leisure Partner

10/10

Exceptional

02 Nov 2023

Christopher

The villa that we had was perfect. Big quiet with our own pool very relaxing. The beach was gorgeous one of the best in the Caribbean. And the food choices were excellent.

Leisure

10/10

Exceptional

27 Aug 2023

Xiang

Great hotel，quite and private

Leisure Family_with_children

10/10

Exceptional

27 May 2023

Alma

Beautiful hotel, service was great and villas have a private pool

Leisure Partner

10/10

Exceptional

26 Mar 2023

Francis

Wonderful concierge service and. Staff is amazing

Leisure Family

10/10

Exceptional

15 Feb 2023

Blake Eugene

Excellent service. Food was delicious. Views were spectacular. Villas were beautiful.

Leisure Family

10/10

Exceptional

13 Nov 2022

ROEL

NICE, PRIVATE. SMALL BEACH AREA, PART OF BEACH LOTS OF ROCKS

Leisure Partner

10/10

Exceptional

29 Aug 2022

Lumary

Absolutely stunning villas

Leisure Partner

4/10

Poor

10 Jul 2022

Mohammad Reza Enshaie

Beach was completely unusable including the restaurant because of the seaweed. They told us it happened the day we arrived and never before but I'm reading that it has been happening a lot there and they don't report or mention it. We had to change rooms three times within 5 days for different deficiencies.

Leisure Partner

8/10

Excellent

02 May 2022

JUAN GABRIEL

Beautiful, clean, modern hotel, privileged location, friendly staff
The quality of the food not what I was expecting
If they work to improve it, the hotel would be just perfect.

Leisure Family

10/10

Exceptional

04 Apr 2022

Saurabh N

We had access to our own private concierge for all of our dining and leisure activity related needs.

Leisure Family

10/10

Exceptional

01 Dec 2021

Philip

great trip. beautiful room great beach great service

good not quite as good as last time a few years ago but decent

Partner

10/10

Exceptional

29 Sep 2021

CHANITA A

Amazing stay at Eden Roc. This hotel is truly magical.

Partner

10/10

Exceptional

04 Aug 2021

Verified traveler

Was a fabulous experience. Staff was super kind & there to accommodate any and all requests. Had an amazing time!! Looking forward to visiting again… would definitely recommend!

Leisure Self

10/10

Exceptional

04 Jun 2021

Verified traveler

Anniversary Trip

We absolutely loved our stay at Eden Roc Cap Cana. We had a personal butler that was very attentive and provided us with anything we needed. We stayed at a one bedroom pool villa and it was spacious and beautiful. The beach was stunning and clean. The service was top notch. Definitely recommend. Thank you Eden Roc Cap Cana for a magical anniversary.

Partner

10/10

Exceptional

24 May 2021

Verified traveler

Property is very nice if your for a quiet and relaxing vacation nothing is included and there is no entertainment during the week so very quiet and serene great for a relaxing vacation beautiful property and staff is super attentive and friendly

Leisure Family

10/10

Exceptional

03 May 2021

Verified traveler

A perfect stay

I do not have the tiniest complaint about our stay there: amazing location, great service, delicious food, it was an absolutely perfect stay!

Partner

10/10

Exceptional

30 Apr 2021

Yehushua

Service

The best service ever!

Friends_and_family Friends

2/10

Poor

21 Feb 2021

Verified traveler

The staff at the beach was great. Excellent property, however we would never come back:
Had to wait almost 20 minutes to find someone to tell us we were at the wrong lobby. A sign would be very useful.
The air conditioning broke down twice. We couldn’t sleep because it was too hot. Even though we called twice no one apologized or offered any compliment.

Leisure Partner

10/10

Exceptional

11 Mar 2020

Verified traveler

Wonderful ! Service is impeccable, beach is incredible, truly world class !

Friends_and_family Partner

10/10

Exceptional

18 Nov 2019

DChicago

A great hotel and great service
Beautiful facilities
Nice food choices
Excellent services
I can’t find a bad thing to say about it

Leisure Friends

10/10

Exceptional

14 Sep 2019

Lily

This place is a paradise on Earth..The best hotel in the world, exceptional client service and most welcoming staff

Leisure Self

8/10

Excellent

22 Jul 2019

traveler

liked the pools didn't like the beach ( sea not so clean )

Leisure Family

8/10

Excellent

12 Jul 2019

MFK

The staff was warm, welcoming, attentive, courteous and very friendly! Drinks were a bit in the pricey side and unfortunately there is pervasive problem with sea weed... highly recommend to bring your own drinks from duty free from your own country (selection in DR is limited).

Leisure Family

10/10

Exceptional

22 Jun 2019

Verified traveler

I loved everything about this particular site, very secure and delightful

Leisure Family

10/10

Exceptional

01 Jun 2019

Verified traveler

Top quality service, very professional staff. Would recommend for families and also couples. Great dining options and golf course.

Family

8/10

Excellent

29 May 2019

Sam

Property is very well maintained, pool is starting to peel though. Running around with a golf car to get from one destination to the next is just a bit hard.

Welcome was spectacular! Room service & concierge, it took them 30 minutes with no response until I had to go down to the front desk and request what I wanted.

Leisure Family

10/10

Exceptional

13 May 2019

Verified traveler

Everything about the property is amazing, food, spa, personnel, ..! I was there in low season but if you decide to go during the high season I believe the beach would not be big enough... it is very small.

Leisure Friends

10/10

Exceptional

07 Mar 2019

Verified traveler

Eden Roc is an amazing place! The staff is like family, the food is wonderful, the property is beautiful and secluded (when you want seclusion). It is also surrounded by excursions, horse stables, marinas, fishing village, etc. Abby, Maria,Ryan, and everyone on the staff (listing you all would be a book) we love you! We had a private pool, our own golf cart, instant response to any request!! We will be back next month LOL. Thank you!

Business_and_leisure Partner

10/10

Exceptional

04 Mar 2019

Verified traveler

Wonderful stay. Staff could not have been more helpful.

Leisure Partner

10/10

Exceptional

07 Feb 2019

Thomas

rooms, size of the resort, restaurants, pool, beach small but nice, water a little rough and churned up.

Leisure Friends

10/10

Exceptional

28 Jan 2019

JAVIER

A true piece of paradise.

Amazing stay. Magical place.

Partner

6/10

Pleasant

14 Jan 2019

Verified traveler

This is an ambitious venue, but doesn't quite deliver when compared to hotels in its price range (e.g. Four Seasons beach resorts across the world).
On a good note:
- The rooms (suites) are new, spacious and gorgeous
- The ocean facing pool is wonderful too
- The food is good and the beach service does its job
Issues:
- The beach is really tiny and often has sea weed. There are no water sports on site (and it's far away from everywhere)
- Most of the resort is comprised of a (sweeping) golf course, which is reserved for golfers only. Absolutely no scenic paths for waking/running
- There are a few bikes theoretically available, though we never managed to find more than one at a time (were told that they were used by other guests, though there didn't seem to be too many guests and I never saw anyone biking)
- The spa is pretty basic and can only be used with a treatment (day spa fee is not waved for resort guests)
- Kids club is spacious, but has very few things for 7-12 year olds. Gaming equipment is extremely outdated

All in all, a photogenic place with possibly a good value for golfers, but not worth the price for most others.

Leisure Family

10/10

Exceptional

22 Dec 2018

Great service, the staff was wonderful as well as food.

Leisure Partner

10/10

Exceptional

21 Dec 2018

Hedi

As close as you get to paradise

Wonderful service always with a smile. Nothing was too much to ask for.
We stayed in a one bedroom villa, they are beautifully furnished, with their own patio, small pool and golf buggy. We are looking forward to returning.

Partner

10/10

Exceptional

18 Oct 2018

The Service was outstanding. The hotel is beautiful, with luxury villas, restaurants and a wonderful atmosphere for a quiet and sophisticated experience . Definitely will visit again.

10/10

Exceptional

25 Sep 2018

Verified traveler

Fantastic hotel stayed on the ocean front bedrooms they are impeccably appointed , great staff and superbly managed.

10/10

Exceptional

14 Sep 2018

Verified traveler

Phenomenal luxurious property with high end amenities, everything from fine Italian bed linens to Aqua di Parma toiletries. You have upmost privacy and fantastic service.

10/10

Exceptional

30 Aug 2018

Yilda

This hotel is paradise in domincan republic.Thr staff is so friendly and professional. Without doubt is a place i would not only recommend but make sure i continue coming back. Second time

10/10

Exceptional

04 Jun 2018

Verified traveler

Beautiful hotel, room and food; breakfast was the best I've ever had at a high-end hotel (table service plus wonderful buffet); our junior suite with a pool and garden view was private -- and for me, more desirable than the one facing the lagoon or even the beach, which were less private. The room was palatial, beautiful bath, indoor/outdoor shower, closets - frankly, everything. The service was outstanding - they say \"yes\" to everything. Arrived to some goodies in the room. Beautiful pools and beach/water. Beach is a protected cove... Only item to note is that you will not be able to walk down a long stretch of beach, but for me it was the perfect size - plus very pristine. They remove all seaweed.. and no rocks (sandy bottom) and nice water movement. We'll be back. Thanks!!

10/10

Exceptional

19 May 2018

AN.

My family and I had the most amazing time and all thanks to their personalized services, exquisite food and incredible facilities. It was an unforgettableweekend. Totally recommended!

10/10

Exceptional

28 Apr 2018

Verified traveler

Great location over looking a perfect beach. The staff couldn't have been more helpful.

10/10

Exceptional

24 Apr 2018

Dafydd

Out of this world hotel!

This hotel is simply amazing, beautiful and very peaceful. From checking to check out I have nothing to negative to say. We had a deluxe 1bed villa and it was everything and more then we expected. We travelled with our 3 years old daughter and she was treated like a princess. Maybe the food and drinks are a little expensive but it is a 5 stars boutique hotel so can't really expect less. Would 100% recommend and go back again and this comes from an OCD traveller.

Family

10/10

Exceptional

20 Mar 2018

Jack n Jill

Beautiful place with breathtaking views. We can’t wait to return!

8/10

Excellent

13 Mar 2018

Vanessa

Stunning hotel - staff lacking in picking up detai

Our arrival was wonderful with a fresh glass of fruit juice and a lovely tea and bottle of bubbles awaiting us in our bedroom, The room itself surpassed our expectations and was simply stunning with the decor kept to the highest standard.
I had hope for a simple bath but there was a large jacuzzi which had required staff to come and set it up. I would have preferred privacy and to have been able to do this myself. When the jacuzzi was finally set up (30mins min) the water was unfortunately cold. The staff didn't apologise and the jets started spraying out of control and a maintenance man had to be called out. Whilst the problem was dealt with efficiently I would naturally have preferred that none of this commotion had happened in the first place.
Two are of three restaurants are good (one very good) but the seafood restaurant was distinctly disappointing and not cheap.
Our greatest disappointment, given that the hotel was only half full (which we liked) was that when asked for a late check out as our transfer to the airport was at 6.00pm we had to ask several times and had to vacate by 2.00pm. What a shame as it would have been the easiest thing to show good will - good marketing. It's simply not worth the poor publicity.
The weather was perfect. The complimentary buggy was fun, the gardens and beach are immaculate. The golf course is lovely. It's number 23 of 25 in the Relais and Chateaux guide - with better management it could be nearer the top.

Partner

8/10

Excellent

16 Jan 2018

Verified traveler

What the doctor ordered...

Quite a nice experience, very nice property and extremely nice staff. We stayed in a junior suite on the hill, no ocean view but with total privacy and its own private pool. Room was splendid and perfectly clean. Glad we did not choose the oceanfront as those offered less privacy. The staff was absolutely remarkable, flawless. The Mediteraneo restaurant was probably one of the best experiences we have ever had. Our only comment is having an Expedia VIP+ package and not being offered a late check out.

10/10

Exceptional

23 Oct 2017

JOE

JUST ¡¡¡¡WOW!!!!

I HAVE TO RATE THIS HOTEL WITH A 5 BECAUSE THERE ISN´T A 6 OR A 7. IF I HAVE TO USE A WORD TO DESCRIBE THE COMPLETE EXPERIENCE IS ¡¡¡WOW!!!. EVERYTHING IS NEAR TO PERFECTION. GORGEOUS RESORT, LUXURY EVERYWERE. BEAUTIFUL AND COMFORTABLE VILLAS WITH PRIVATE POOL, NEVER CROWDED SO ALWAYS FEELING PEACEFULL, SILENCE, TRANQUILITY.
THEY GAVE US A GOLF CART TO MOVE AROUND THE PROPERTY.
NICE SPA IN THE MIDDLE OF SEVERAL POOLS
ALL THE STAFF MATCHES WITH THE PLACE. VERY PROFESSIONAL, ALWAYS SMILING AND TRYING TO MAKE YOU FEEL THAT YOU REALLY ARE IN A VERY EXCLUSIVE AND HIGH CLASS RESORT. 3 EXCELENT RESTAURANTS WITH VERY GOOD FOOD.
AT THE BEACH, MORE THAN ENOUGH CHAIRS. NO NEED TO WAKE UP EARLY AND BREAKFAST IS SERVED UNTIL 11:00 AM. BEAUTIFUL INFINITY SWIMING POOLS. AS SOON AS YOU GET TO THE BEACH OR THE POOLS, WITHOUT ASKING, THEY BRING YOU A BUCKET WITH ICE AND 2 BOTTLES OF WATER.
DEFINITLY THIS IS THE BEST PLACE WE HAVE EVER BEEN TO RELAX. WILL BE BACK SOON.

Partner

10/10

Exceptional

17 Aug 2017

Verified traveler

Heaven on earth

Incredible location, hotel, room and service. Quite a few minor difficulties though. Problems with shower, TV, hair dry. But overall we will definitely return.

10/10

Exceptional

03 Aug 2017

Kenneth

The perfect place

It was only a two day trip, because it was just one stop of our carribean tour, but i did not want to leave. It was so quiet, more than enough chairs and cabanas on the beach for everyone. Nothing was crowded, it is definitely a place to relax, and escape the world. Rooms are magnificent, pool was amazing, and the ocean was perfect during our stay. The food at La Palapa was one of the best seafood meals I've had. Definitely will be back soon. (The fact that I'm actually reviewing this hotel says a lot, cause I never do)

10/10

Exceptional

01 Aug 2017

Verified traveler

Excellent service and gorgeous venue. Rooms were lovely, attention to detail was amazing.

10/10

Exceptional

25 Jul 2017

yiyi

This hotel is a paradise come true.

The staff at this hotel was amazing, the view the accommodation everything was perfect. Olga was exceptional she greeted us, and showed us around,extremely professional and sweet very attentive and helpful, definitely recommend this paradise so coming back

10/10

Exceptional

09 May 2017

Verified traveler

Amazing location and top-notch service

Would definitely stay there again. Every minute is spent making your experience one you'll never forget - from the minute you arrive until the minute you (sadly) have to leave. Food is exceptional, the beach staff accommodates your every need and you can't beat the location. One of the best vacations we've had - we'll definitely be back.

10/10

Exceptional

05 May 2017

Verified traveler

Perfect relaxation. Great staff. Awesome resort.

Everything was perfect about the resort. If you're looking for something relatively small (only about 32 rooms), where you don't have to wake up early for a spot on the beach, then this is the place. Can't wait to go back! The staff were all super friendly. The rooms are perfect.