Name: Punta Cana Seven Beaches
Address: Calle Central Esq 5, Punta Cana 23302, Repúblic..., 5, Punta Cana, 23302, DO

4/10

Poor

19 Jul 2026

Scott

This reservation was an absolute comedy of errors. First, upon checking in around 9:30 pm, after a 9 hour flight. I was told I had to pay in cash. As I didn’t have cash, I was required to surrender my passport as opposed to paying with a credit card, as I was told I could pay with a credit card until
The reception desk opened the next day. I begrudgingly agreed, as I was tired from the journey and didn’t have the energy to go find a cash machine.

The next day, I went to check out early to catch my flight, and the reception desk was still closed. 2 hours later, someone finally showed up to process my payment and return my passport.

In total, this led to a 3 hour delay and nearly caused me to miss my flight.

I would not return to, nor recommend this property, in lieu of poor communication and suspect business practices.

Self

10/10

Exceptional

08 Jul 2026

shameek

It’s was very nice. Just as described.

Friends_and_family Family

2/10

Poor

28 Jun 2026

IVELISSE

I DONT RECOMENDED TO NOBODY THIS PLACE. I THINK THAT IT WAS A VERY GOOD PLACE BUT MY STAY THERE WAS VERY BAD. THEY DONT RESPECT COUPLES PRIVACY AND A LOT OF LOCALS LIVE IT IN. THE PLACE IS VERY PRETTY BUT THEY DONT REPAIR NOTHING AND DONT PAINT THE AREA. I GIVE THE PLACE A CERO.

Partner

6/10

Pleasant

28 Jun 2026

Stephanie

Bon service à la clientèle. Mais des cafards dans la cuisine

Self

8/10

Excellent

16 Jun 2026

Tomas

En sentido ganeral siempre apegados al valor pagado, la relación precio calidad va de la mano. Habitacion limpia y sin sorpresas como en la foto, cocina completa un plus. No tenia abanico en la sala, parece lo habian desmontado para reparación, y con el calor de verano que ya arranco en nuestro pais que el aire de la habitacion este programado en 23 es insuficiente. Personal excelente.

10/10

Exceptional

09 Jun 2026

Constant

A quiet place and very clean

6/10

Pleasant

07 Jun 2026

Arimar

Not all of the staff are nice, on the 3rd day one of them came to pick up bath towels, with an attitude and not nice against us!

2/10

Poor

03 Jun 2026

Joselyn

The room smelled and felt humid and moldy. AC was not working and when it did it only went down to 74 degrees. The power went out as well as the water on 2 of my stays. No appliances but had a sandwich maker which was way too scratched to use. Towels were provided every two days but apparently, no toilet paper was given even when you offered to pay neither towels. If it was just an apartment it should have stated that. But entering the room aesthetically not pleasing. Mirrors all stained or just rusty. Cleaning staff was horrible! Their customer service was the worst of all. They looked overworked or just did not care. I will NEVER STAY HERE AGAIN. Deceiving with the pics that were shown. Furniture and dining room dusty as can be! 0/10

Partner

2/10

Poor

31 May 2026

Gael

It’s not what you think it is, it’s in an area where it needs to be very much updated, also you need to buy your own stuff like toilet paper. Sometimes the lock works when they want too. I recommend spending the extra money and go with a resort.

Partner

6/10

Pleasant

17 May 2026

Stephanie

Je pense qu'il devait ouvrir les fenêtres pour aéré les pièces avant l'arrivée du client. Une très très mauvaise audeur, l'aire climatisé pas bon. Ça sens très mauvais. Audeur humidité moisissures......

Self

2/10

Poor

02 May 2026

Emmanuel

This is the WORST MISTAKE one can ever make, coming to this filthy and unattended place.

Paid for a stay from a Sunday to Saturday, was a work related trip and had to leave on friday because couldn't bear it any longer. The only reason I didn't leave the same Sunday was because work wouldn't let me book another place in such short notice.

-Place smalled like a chicken farm. (Literally smelled like wet chicken).
-Cleaning service only swapped the towels but didn't clean ANYTHING or even threw out the trash even.
-Bathroom smelled like someone took a dump everytime I was away, had to buy something for the smell myself.
-Toilet didn't even have water.
-Shower had this smell of stagnant water.
-No hot water.
-Pool was a mess, was KINDA clean the first day I arrived then had this sort of white water mild thingy. They cleaned it, but it was filthy for like 3 days straight. (Tried to attach a picture, but upload failed everytime)

Lady at the reception office, no education or basic customer service.

Worst of all, had to leave extremely early in the morning for work because at the entrance of the sort of residential area where this \"hotel\" is located there's ALWAYS a traffic jam.

Overall THE WORST EXPERIENCE I've ever had in any hotel. There are better places at Punta Cana for even lower prices.

Self

4/10

Poor

26 Apr 2026

Gloria

Poor cutlery, the AC leaks, the bed needs to be fixed, it is very loose

Partner

4/10

Poor

13 Apr 2026

Perry

Did not answer the phone the whole time I couldn’t make my stay there, but it would’ve been nice to make it to Punta Cana

Self

8/10

Excellent

02 Mar 2026

Charlotte

The room met the needs for the night. Didnt spend too much time there but staff were friendly and good value.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Dane

I’d like to start by complementing Daniel at Reception, he was excellent in every way and is an asset to the establishment. Room was very clean, but it was basic with minimal supplies. No wine glasses. The one and only light in the living did not work so I had to sit in the dining room. I wanted to read in bed and prop myself up with another pillow, there weren’t any. Overall I would not recommend staying here to my friends.
Dane Human

Leisure Self

2/10

Poor

14 Nov 2025

Johnson

It was not bad

10/10

Exceptional

10 Nov 2025

Hector

Nice place to stay for a short or long period, Mrs. Raquel is very friendly and diligent, always able to help. I would book a reservation again if I need to.

Business_and_leisure Self

10/10

Exceptional

05 Nov 2025

Alexandria

Great

Leisure Self

4/10

Poor

01 Nov 2025

Annalyne

Unclean environment

Business_and_leisure

2/10

Poor

28 Oct 2025

Pedro

The property was gated but no one to give us access to, had to jump over a fence to get to the reception office... never again

Partner

10/10

Exceptional

07 Sep 2025

Raheem

Fantastic Stay!

The staff was not the best in english but with a translator i was better able to understand and my team and I had a wonderful time! The rooms are clean, spacious and the property is maintained daily. It was very easy to access and a comfortable space. Will be back again!

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Paul Ronaldo

Tout à été très bien à seven beache, ça fait déjà 3 fois que moi et mon mari a passé des superbes moments à seven beaches .

Leisure Partner

8/10

Excellent

28 Jul 2025

Annarita

The scenery is excellent for properties.
The staff can be helpful but if they can’t sort things they tend to not be in the office and someone else’s has to deal with the Subject, using the reason “the other person is not here to deal with it”.
They seem very cautious before they start smiling at you.
Of course there is a barrier of language. The apartment wasn’t fixed before I arrived there ( the tap water had very low pressure) they fixed the tap after I arrived. If you persist on something they usually attend to the matter! Scenery was beautiful and very Calm and soothing; I tend to find calm is relaxing for tourists, but also Calm can be too relaxing if they are doing a job too slowly,

2/10

Poor

06 Jul 2025

JUDE

I stayed there for 13 days. From day one, I noticed the lack of courtesy from the receptionist. The toilet did not flush. As I was asleep, I felt something crawling on my left arm, I quickly woke up and discovered that it was a big roach about 2 inches long. The room I stayed in, was completely flooded with water coming from the outside through the front door after it had rained. The room attendant/s would somehow bring 2 towels into the room and didn't even make the bed up. The ceiling fan rattled the whole time I was there. Overall, you get what you paid for! By the way, the night before I checked out, there was a stray dog who made his way to my front door on the second floor. Worst of all, what really made this an awful experience was the fact that the dog pooped about 8 feet from the door to my room.

Business_and_leisure Self

6/10

Pleasant

05 Jul 2025

Natasha

Water dripping from bathroom ceiling no wash clothes no air in living room and kitchen smelly

Business_and_leisure Family

2/10

Poor

25 Jun 2025

Shafeek

We took about 45 mins to check in alone, the place was filthy when we arrived. There wasn’t any towels in the bathroom, half roll of toilet paper for 4 days stay for 2 people. I called reception ask for towel and toilet paper upon arrival in our room they took about 1/2 hour before bringing two towels only to our room. The didn’t bring the toilet paper thankfully we always travel with wet wipes. 2 days after our stay I requested 2 more towels as those ones got dirty and toilet paper again they never brought it. The washroom window was completely broken anyone could’ve get into our room by going through the broken windows. The microwave in the room wasn’t working as well. The day of our check out the receptionist came up to our room 10:50 am telling us it’s time to check out which we were ready and was about to leave. Very poor service and low maintenance. I don’t advice anyone to stay here no matter how cheap it is !!!!!

Partner

6/10

Pleasant

28 May 2025

Crystal

Was okay

Leisure

2/10

Poor

14 May 2025

Wilfredo

Not good at all they do not clean every day they have roaches would not recommend this place to anyone. No hot water

Partner

8/10

Excellent

28 Apr 2025

Joseph

My stay

The place is decent I booked two apartments. Upon checking in the receptionist on the evening of Sunday April 20th 2025 lacks customer service. My buddy and I walked into the office and she carried on with her conversation like she did not see us though I acknowledged her when I walked in. After checking in another lady walked us to the apartments but only provided towels for one apartment. The you lady said she would be back with the towels for the other apartment. An hour went by I informed the receptionist about the matter she said the towels would be sent . The following morning upon reminding her about the towels we finally received them. I paid for both apartments upon arrival but got towels for the second apartment the next day. I work in the service industry for seventeen years this sort of behavior is unacceptable. The property is fairly priced and customer service should be better. Would I recommend or stay in the future. Not si sure

Partner

8/10

Excellent

18 Apr 2025

Tyshawn

Nice place and very affordable.

2/10

Poor

15 Apr 2025

stephanie

I had no towels in the room upon checking in , no hot water .

10/10

Exceptional

10 Apr 2025

Kamran

Very great

Business_and_leisure Family

8/10

Excellent

31 Mar 2025

Josefina

It was quiet and easy access to entertainment

Leisure Partner

10/10

Exceptional

26 Feb 2025

Dedric

I will definitely be back in a couple of months Raquel the property manager is respectful, professional, and organized along with her staff to help maintain the property.
If you’re not still on the resort, I would recommend staying at seven beaches Punta Cana hotel.

Leisure Self

6/10

Pleasant

20 Feb 2025

Rupasree

Very friendly and helpful for everything

Leisure Family

10/10

Exceptional

05 Feb 2025

Guebolle

I’ll recommend to anyone

Leisure Self

10/10

Exceptional

12 Jan 2025

Jose

The property is very clean and the staffing is great.

6/10

Pleasant

06 Dec 2024

Yanique

Bad customer service at front desk

Leisure Self

10/10

Exceptional

17 Nov 2024

Diane

Wonderful staff

The staff is wonderful. The accommodations are alright but infrastructure is poor, no comfortable furniture, no beaches at Punta Cana seven beaches, the other name is Bavaro Green is the same hotel.

Self

2/10

Poor

28 Aug 2024

Yovall

I never have hot water in this place actually I did not have any water for couple of days a lot of ants in the room The Refrigerator and the freezer not working terrible stay

8/10

Excellent

08 Jul 2024

Cheryl

This property was great for large families. It just needs more entertainment options and air conditioning in the living room.

Leisure Family

8/10

Excellent

04 Jul 2024

Elinton

The host did a great job

Leisure Friends

10/10

Exceptional

26 Jan 2024

Verified traveler

This property is great for local experience! I have been to all stars type places, and this place is great in my opinion. Grab supplies from a few blocks away for a week or month. What i paid for a week in January, I was more than happy.I probably could have tipped a bit more.

Business_and_leisure Self

10/10

Exceptional

06 Nov 2023

Don

I enjoyed the whole trip

10/10

Exceptional

06 Sep 2023

Idalmy

todo bien

8/10

Excellent

01 Aug 2023

Garry Reddiman

It was Ok

10/10

Exceptional

23 Jul 2023

Natacha

I like everything

Leisure Family

10/10

Exceptional

08 Jul 2023

Anthony

Great customer service from staff. Took care of my needs.

Leisure Family

6/10

Pleasant

26 Apr 2023

Juana

I like the price with Expedia, I rebook and jack the price. You only get one towel per guess. But, at less ther change it every other day
Also, with the bed sheets. The extra and change every 5th day. The bricks are lose especially around the pool. I got bitten by mosquitoes and lots of fly. So, long you don't open the window it fine. Is pretty quiet during the week days. I was able to relax.

Leisure Partner

4/10

Poor

09 Mar 2023

Yamarie

I arrived and was given a room immediately next to the busy reception office. There were used towels left. I was then transferred to another unit after complaining of the room. The next room was not any better. There were amenities left such as coffee maker and safety box did not have batteries to use. The trash in kitchen was full. And some dishes were dirty. The safety box was not usable at all. Very disappointing period!

Leisure Partner

4/10

Poor

05 Mar 2023

Anny

The freezer smelled bad, the toilet seat was falling off, everything looks old, the fridge handle on one of them was gone, most things were cheaply done and made. The shower doors didn’t even go together, leaving a huge gap and caused water to go everywhere on the bathroom floor. Some rooms smelled like piss. None of it felt luxury, if anything it looked like it tried to be luxury but failed in so many ways. Not worth the money.

Leisure Family

2/10

Poor

26 Feb 2023

arturo

I have had the worst experience in this hotel I did my check out on February 25,2023 and realized that the pouch where I had $8,500 in cash was left in the room we then contact the property they answered and hung up the phone and continued calling and no answer we then assumed the office would be closed. Next Morning Feb 26th at 6:30 am thinking they were open already and they opened til 9am I spoke to management and the workers and had no solution instead of helping us with the issue they would speak between themselves. I contacted the police where now there's an investigation going on, we are now waiting on a response.

Business_and_leisure Partner

6/10

Pleasant

14 Jan 2023

Ricco

Room was extremely hot, had to open up all the windows and turn on the fans

Friends_and_family Family

4/10

Poor

12 Jan 2023

Luisa

They never change our sheets or towels during the whole trip (6days) we had to ask for toilet paper and more towels, they never came in to change the garbage or sweep and mop the floor, when we arrived they told us that they would do it every other day but it never happened i asked multiple times and nothing..

Leisure Family

8/10

Excellent

14 Nov 2022

Alberto

Close, to everything (via Car).

Leisure Friends

4/10

Poor

08 Nov 2022

Callum

The property looks nothing like the photos. The room has water damage and a serious smell of damp. The AC didn't work. Generally just a run down old establishment .

The neighbourhood is very sketchy. I would for sure not feel safe if travelling as a solo woman.

It was fine for an evening before flying out from PUJ, but don't expect anything more than a bed and a bad smell.

Business_and_leisure Self

6/10

Pleasant

04 Apr 2022

Simona

No coffee

Business Self

8/10

Excellent

07 Aug 2021

Verified traveler

I stayed only for one night but the lady who worked at the reception is very kind patient and very helpful

Leisure Friends

8/10

Excellent

26 May 2021

eric

Nice relaxing time

Great apartment complex the people were nice and the pool area was beautiful. We enjoyed our stay

Partner

6/10

Pleasant

15 Dec 2020

William Zengeler

Beware

The apt. was huge, with a nice kichen with utensils. It even had a blender, which was nice. Also, not expensivre, tho prices fluctuate. The only problem, was it serms someone came through my window, stole $70., my new cell phone, and my debit card. They then put put card back in my room, after making about $1000. in charges. I don't think anyone working at the hotel, had anything to do with it. They were actually, very sympathetic.

Self

10/10

Exceptional

07 Dec 2020

Stephen

Excellent value for money

Big one bedroom with kitchen, full size fridge, stove, microwave, blender and sandwich maker. Secure gated property with covered parking. Nice interior grounds. On site office with friendly, english speaking staff. Large supermarket, Ole, is walking distance, (less than 1 km). Fast food available in Ole and in adjacent parking lot. (Pizza Hut, BBQ chicken)

Partner

2/10

Poor

13 Oct 2020

Jephthae

False advertisement

I was not at all satisfied whip the overall location of this property. Do not be fooled by the pictures that are shown on their website. This property is not in a good location at all. If you are a tourist and not from Dominican Republic or speak Spanish fluently this would not be a great place for you to stay. I was scheduled to stay there for seven nights because I was misled by the sites pictures and overall view but when I arrived boy was I in for a surprise. This place look nothing like the way it was shown in the websites. I instantly knew that I was not staying in this place feeling unsafe. The actual apartment had nice size bedrooms but the patio doors would not lock. There are no decent views from the balcony or the windows other than other people's apartment with dirty laundry hanging out on the banisters. Feeling unsafe I decided to only stay there one night and I asked for a refund for the other nights in which I was charged for and was refused the money in which they charged. So I paid for seven nights and only stayed there one night and was not compensated for anything. This was by far the worst service in which I have ever experienced in my life. It asks for a photo of my stay but I cannot give you a photo because there was nothing interesting to take a picture of.

Self

10/10

Exceptional

02 Aug 2020

Mario

Excellent

Friends_and_family Friends

10/10

Exceptional

15 Mar 2020

Verified traveler

Staff really was awesome! They helped me with things not normally part of the job

Friends_and_family Family

8/10

Excellent

27 Aug 2019

Verified traveler

Big rooms great location, cleaners need supervision not a good job.

Leisure Friends

6/10

Pleasant

13 Jun 2019

James

The management was nice. The first stay at seven beaches was excellent, but this time I had a total different experience! The shower drain was backed up , and the cleaning crew did not make clean up in room after being tipped! Had to go to manager office to request linen and towels.

Leisure Self

10/10

Exceptional

11 Mar 2019

Verified traveler

I liked this nice hotel. Really good service they had. Really nice people

Leisure Self

8/10

Excellent

16 Feb 2019

Verified traveler

there was not anyrhing I didnt like.. there were only a few flying blood suckers and i detest them..Wonderful staff, surroundings true paradise.

2/10

Poor

16 Dec 2018

Verified traveler

We did not stay at this property, dirty and disgusting area, we did not pick where we were taken we had to pay again to stay at another Resort I expect to get my money back for putting us in a rats nest. NEVER USING THIS COMPANY AGAIN YOU HAVE THE WORSE SERVICES EVER.

Leisure Family

2/10

Poor

29 Nov 2018

Verified traveler

Deceptive and Unsafe

Unsafe and deceived. I sent in feedback requesting a refund as the advertisement was deceptive which could have ruined our entire staff. This hotel and it's environment presented itself as a danger. We could not stay in such unsafe and deplorable conditions. This was a slum apartment that was being passed off to hotels.com as a place to rent. There were suspective people lurking on the property. Buckets and other items were laying around. There was no elevator service. We could not remain in these conditions and had to make other arrangements for our safety and well being. I have used Hotels.com on a number of occasions. This facility was not a good representation of your agency. I find it difficult that the agency would approve to advertise places such as this. Again, I am requesting a refund based upon the deceptive and unsafe conditions.

Friends

2/10

Poor

28 Nov 2018

Lori

DO NOT STAY HERE11111111

This place is located in a very undesirable part of the Dominican Republic. When we arrived, the outside of the building did not appear as was on the photos on hotels.com. Additionally, I along with my family felt unsafe as there were people hanging out. The photos seemed as if they were photoshopped. I felt as if I was “duped.” I would not recommend this place to anyone. The place was so undesirable, we chose to stay elsewhere. Who do I need to speak to regarding a refund?

Family

8/10

Excellent

23 Nov 2018

James

I thought it was a great bargain. I thought the employees were extremely nice. The house keeping did a good job on cleaning the apartment, and consistently . I liked the card key providing access to property 24 hours a day (garage and room) and I felt very safe! Thanks Seven beaches for an enjoyable vacation!! Look forward to the next visit! Keep up the good work!

Leisure

10/10

Exceptional

09 Aug 2018

anizio

I like the check in swimming pool and the people that’s it

2/10

Poor

05 Feb 2018

Govindaraj

Just to relax nothing else useful

No proper internet. Went for business, but internet never be stable, evening off and on in morning, not strong enough. No paper towels, no foot mat, water leaks from AC. No proper dishes and old vessels and pan for cooking, they are horrible condition.
Otherwise good pool, natural sounding, only two staffs know little English, tough to communicate

8/10

Excellent

21 Jan 2018

Ryan

This is an apartment, not a hotel complex.

You are really renting an apartment in a residential area. The area is gated and pretty nice. It's by no means the \"resort\" experience. However, we had a great time seeing how the locals live. The area is gated and seemed safe. But, for people coming from non-urban areas it might make you feel a little uncomfortable. We really enjoyed the actual room. It was huge, had great air conditioning, was extremely clean. One thing I wish we could have done was pay the cleaning fee through Hotels.com instead of directly at the property.

Overall, the experience was really good.

Family