Name: Sunscape Coco Punta Cana
Address: Cabeza de Toro, Punta Cana, 23000, DO

Sunscape Coco Punta Cana

Punta Cana · Dominican Republic

100 reviews shown

8/10

Excellent

19 Jul 2026

Francisco

En general la propiedad estaba aceptable para hacer un hotel de cuatro estrellas pero lo más complicado o decepcionante fue realmente la playa porque estaba con demasiado sargazo y olía muy feo el mar tanto que el olor invadía el propio hotel

Family_with_children

10/10

Exceptional

19 Jul 2026

Willians

El servicio me encantó pero algo que si me gustaría es que el trato hacia los latinos dominicanos sea excelente tanto como el trato que le dan a los extranjeros claro está me encantó todo pero esa es mi reseña.

Quiero destacar la labor y la empatía que usaron conmigo la joven cielo del área de animación y su compañero de trabajo teddy , son dos grandes líderes y su carisma es muy buena , los admiro y espero que cada día sigan dando lo mejor de ellos .

Family

10/10

Exceptional

19 Jul 2026

Martha

Todo muy bueno!! Lo recimiendo!!

Partner

4/10

Poor

18 Jul 2026

Emily

The air conditioner did not work in our hotel room, the emergency evacuation alarm went off and was told it was a malfunction, the beach water was full of seaweed and smelled of dead fish and sulfur so much that we couldn't enjoy relaxing on the beach, the food and drinks were terrible. The staff were super friendly and helpful. We ended up moving to a better resort.

Friends

6/10

Pleasant

18 Jul 2026

Joseph

Rooms needed a little work. One had a leaking toilet and the other didn’t flush. Food was mediocre at best.

Family_with_children

10/10

Exceptional

18 Jul 2026

Maria Lourdes

No me gusto la falta de higiene en los baños,falta de puestos de toallas y creo que para tanto personal que visita este hotel es necesario mas restaurantes.
El personal muy atento y siempre dispuesto a alludar.
Gracias por el servicio a pesar de los inconvenientes.

Partner

10/10

Exceptional

18 Jul 2026

Alejandro

Muy buena atención, limpiaban la playa todos los días,muy buena animación todos los días en las noches,las bailarinas Primavera y Mariposa muy profesionales.
Buffett variado y limpio,buen servicio de limpieza de la habitación.
No nos queremos ir .

Family_with_children

6/10

Pleasant

17 Jul 2026

Karem

Is not clean

10/10

Exceptional

16 Jul 2026

Yoan

Exelente attention vale la pena volver

Family_with_children

10/10

Exceptional

16 Jul 2026

YOLAND

Multiple dinner and breakfast locations. The romantic dinner was awesome.

Partner

10/10

Exceptional

16 Jul 2026

IBRAHIM

Room was clean, friendly staff, and great meal. Only issues was check in and check out, that needs to be worked upon.

10/10

Exceptional

15 Jul 2026

Nivardo

Todo muy bien lo volvería a repetir sin pensarlo mucho lo único que me desiluciono fue la playa la verdad una lastima estaba llena de salgaso no se podía utilizar en ese aspecto deben mejorar la verdad

Partner

4/10

Poor

14 Jul 2026

Iris

No volvería a este Hotel. Tuve que pedir cambio de habitación por la humedad y olor a Moho. Puertas en mal estado; no cerraban bien porque la humedad es muy fuerte y las puertas estaban esponjosas. Dentro de las habitaciones hay muchos mosquitos, mi hija fue picada en varias ocaciones y tuve que comprar medicamentos para contrarrestar el efecto de las picadas.

En cuanto a la calidad de la comida muy pobre, no hay variedad.

Mi esposo y mi hijo tuvieron una reacción alérgica en las piernas luego del uso de la piscina. Algún químico o la falta de buen mantenimiento en la piscina entiendo que pudo causar dicha reacción.

Originalmente una de las cosas que me atrajo es que tenía Discoteca y no existe ninguna actualmente.

En el área de las habitaciones del Sunsclub se suscitó una pelea entre 2 familias y la seguridad nunca llegó: al menos en el tiempo en que tardé en sacar a mi familia del área para irnos de ahí porque nos sentíamos en peligro.

En fin no volvería y no lo recomiendo a nadie tampoco.

El hotel es económico; pero no sacrificaría la calidad ni la comodidad.

Family

6/10

Pleasant

13 Jul 2026

Alexandra

The room was clean and the staff was very nice and attentive. The hotel didn’t have much entertainment event though the entertainment team was very good. The restaurants closed at 11:00pm most of them but in more than 1 occasion they didn’t let us in at 9:40pm. The disco was closed for remodeling but we had to find out for ourselves because no one told us. After 10:30pm theres really not much to do so imagine being on vacation and going to sleep that early. The staff is great, the administrations need improvement.

Family

6/10

Pleasant

11 Jul 2026

Valerie

N/a

Family

4/10

Poor

10 Jul 2026

Denio

It's ok

Partner

8/10

Excellent

10 Jul 2026

Sulaika

El mayordomo Franlin Cordero fue muy atento, servicial y siempre nos ayudó en todo. El servicio y la atención de parte de el fue excepcional.

Family_with_children

10/10

Exceptional

09 Jul 2026

Mirta

Jorge Luis es el mejor anfitrio que e tenido en todas las estadías anteriores en otros hoteles en RD.

8/10

Excellent

08 Jul 2026

Mirna

El servicio de mayordomo fue muy útil. El personal fue muy amable y atento a las nesecidades. El desayuno fue muy variado y bueno. En la limpieza deben de mejorar.

Family

10/10

Exceptional

08 Jul 2026

Lila

I loved this hotel, very very family friendly. Staff was amazing.they have a playground for kids and they also have this place that kids go. You can leave them there with the staff and they do a lot of activities during the day.
Our room was clean, fairly well maintained, we stayed in the members side.

Family_with_children

10/10

Exceptional

08 Jul 2026

Jeffrey

Everything was on point! Delicious food in restaurants and buffet! Room always clean! Staff members very attentive and servicial! 10 out of 10!

Family_with_children

6/10

Pleasant

07 Jul 2026

Katia

No deseo escribir nada.

Friends

10/10

Exceptional

07 Jul 2026

wen

Great staff, great beach.

Self

6/10

Pleasant

06 Jul 2026

yassiel

El staff en su mayoría fue súper amable. La recepción del Sunclub nos trataron muy excelente, la comida es el punto a mejorar mucho, la habitación no estuvo lista hasta casi las 5pm aunque el staff se fue esforzó para entregarla temprano.

Fue una experiencia promedio la estancia en este hotel.

Partner

10/10

Exceptional

06 Jul 2026

Karina

todo, lo ame!!

Friends

10/10

Exceptional

05 Jul 2026

Ignacio

Franklin ours guide is the best,
The entertainment people are always 100%

Family

6/10

Pleasant

05 Jul 2026

Jennifer

Staff in the restaurants were not the nicest, the taco restaurant the staff was very rude. The food is not the greatest if you are a foodie you will be very disappointed. The water at the beach is not very pretty like other area of DR. There’s a whole lot of sand flies you need bug spray.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Alfred

Our family had an incredible stay at Sunscape Coco Punta Cana, and a big part of that was thanks to Franklin. From the moment we arrived, Franklin went above and beyond to make sure every member of our family felt welcome, comfortable, and well taken care of.

Franklin was always friendly, attentive, and quick to help with anything we needed, whether it was making dinner plans, checking in to see how our day was going, or helping with special requests. Franklin thoughtful service made our vacation completely stress-free and allowed us to focus on spending quality time together.

The genuine care and professionalism he showed made us feel like valued guests throughout our stay. We truly appreciated the extra effort he put into making our family vacation so memorable.

Thank you for helping create such wonderful memories. We highly recommend Sunscape Coco Punta Cana, and if you're lucky enough to have Franklin to assist with your stay, you're in for a fantastic experience!

Family_with_children

10/10

Exceptional

03 Jul 2026

Vidya Pratema

Friendly staff and nice pools

Family

6/10

Pleasant

03 Jul 2026

dewight

The stafff was so helpful the food was just ok the spa amazing

Partner

10/10

Exceptional

03 Jul 2026

Eddy Antonio Tejeda

Excelente servicio! En especial la jefa de las barras

Partner

10/10

Exceptional

01 Jul 2026

Thanh Le

Resort is in good condition, but needs updating. Rooms are clean and the staff are very friendly. Jorge Privado was our \"personal\" concierge and he was outstanding. He was very helpful and accommodating. Food was good, but needs some work. Nightly shows are incredible and highly recommend them. Kid friendly place with lots of activities. Overall, it was a great time!

Partner

10/10

Exceptional

30 Jun 2026

Cynthia

Great

Family_with_children

10/10

Exceptional

29 Jun 2026

Carmen

I really enjoyed myself, the staff was friendly and had excellent customer service

Family

10/10

Exceptional

29 Jun 2026

James Scott

We had an amazing time! More was our concierge and was absolutely a tremendous help, he booked spa treatments, our dinner on the beach and our reservations at Chop Sticks! The Kaleidoscope buffet had a decent variety with fresh options. We loved and used our swim out suite daily!

Partner

10/10

Exceptional

29 Jun 2026

Lissette

Excellent service and stay. They should only expand and add more variety of foods, such as SeaFoods (Seafood, Fish), in the Buffet area. As for everything else, excellent. I totally recommend them!! Thank you for the wonderful stay!!🙏

Friends

8/10

Excellent

29 Jun 2026

Rosa Danerlyn

La comida no me gusto

Family

10/10

Exceptional

28 Jun 2026

Brinley

Staff was super attentive and we were very well taken care of!

Family

8/10

Excellent

28 Jun 2026

Milagros

It was worth the price, pool side rooms were fantastic? Except high steps not suggested for the elderly, they are very accommodating if need lower steps from room to exit from room to pool… restaurants are not listed on directory, best to ask and get situated as dinner times get very busy, buffet is good choice too, less wait. rooms were clean, every staff I encountered was friendly and polite. I would visit again

Family

10/10

Exceptional

28 Jun 2026

Rhonda Lynn

Franklin Cordero was so awesome! He turned our vacation into an exceptional stay at Sunscape! He went above and beyond to make sure my family enjoyed our vacation! I would recommend the Sunscape/Sunclub to anyone!

Family

6/10

Pleasant

28 Jun 2026

Loving

The restaurant was great
The assistant name Franklin helped us with check in and out and made reservations for restaurants for us. The beach wasn't very good, given the time of year.

Partner

10/10

Exceptional

27 Jun 2026

Lashundra

I enjoyed my staff hope to come back

Friends

10/10

Exceptional

27 Jun 2026

José Antonio Candelaria

Fue una excelente estadía, la recomendamos al 100% nuestro Concierge privado. Jorge nos brindó una atención de primera clase. Estamos muy agradecidos.

Family_with_children

8/10

Excellent

27 Jun 2026

Charma

I had a wonderful stay overall. The staff were amazing, hardworking, and made me feel safe and comfortable throughout my visit. I also loved the spa—the massage was fantastic! My only concern was the room's cleanliness. It could have used a deeper clean, as the curtains had some small but noticeable stains, and writing on the shower glass would reappear with steam, suggesting it hadn't been thoroughly cleaned with any chemical cleaners . Despite that, I had a great time and enjoyed my stay.

Friends

10/10

Exceptional

26 Jun 2026

Hasan Ahmed

Emanuel was a great guy. He helped out through every steps of our stay. 10/10. Definitely recommend to him more employees like him.

Partner

10/10

Exceptional

26 Jun 2026

Brenda

10/10 highly recommend!! A beautiful resort!!

8/10

Excellent

26 Jun 2026

lisa

Just came back from one week family trip. First the positives:
Great entertainment did not even expect it! aqua fitness class with Chocolate was excellent! every night there is an elaborate and fun show!
Hard working staff!! they really try to make every guest happy :)
A lot of restaurants to choose from
Great Spa!
The whole hotel is s the staff is cleaning non-stop
The location is beautiful!
Jorge is an excellent concierge it's a great benefit with the Sun's club membership.
We had full sun for the whole week! the a/c was working great!
Now the negatives:
Before you go check if they have algae, we could not even swim in the ocean in front of hotel, from April to Aug there are really bad algae, the water is brown. This is not their fault but something to consider, we would not have gone there, had we known that. You had to drive like 1 hour away or take a boat ride to find blue water. My review would have been 5 stars if not for the algae.
Some advice:
DO BOOK a ROOM with SUNS CLUB benefits. (They do upgrade customers who book through Expedia for free). SUNS CLUB is very much worth it! 2 exclusive restaurants with great food and more perks.
DO BOOK on 2nd or higher flr, our ground floor room was very humid, they upgraded us after a few days.
Book building ONE if you can, it's quieter, the entertainment at night is loud.
Bring a lot of single $ for complimentary tips.
Best activity the Secret River (bring water shoes)
Bring lots of sunscreen and water shirts!

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Florendia

Not all staff was friendly but our concierge Jorge was great! Only downfall was we had to keep asking for washcloths

Family_with_children

10/10

Exceptional

25 Jun 2026

Andres Crespo

100% recomendable para pasar una estadía confortable. Las facilidades, la atención, el personal, la comida, todo cumplió con mis expectativas. Gracias sunscape coco.👍👍👍

Family

8/10

Excellent

24 Jun 2026

Jennifer Jo

Every thing was great

Family

10/10

Exceptional

24 Jun 2026

Lydia A

Had a great 5 day stay at Sunscape Coco! The staff was extremely friendly and helpful. Jorge was a great help and was very attentive throughout our stay. The food at the restaurants at the hotel was also good and the breakfast at the buffet had tons of variety! Definitely a good vibe overall.

Partner

10/10

Exceptional

23 Jun 2026

Adriana

We had a great stay overall! The resort was clean, the rooms were comfortable, and the staff was friendly and attentive. The food and drinks were very good, and there were plenty of activities and entertainment throughout the day. A great all-inclusive option for a relaxing vacation in Punta Cana, it’s not a luxury resort but it’s great for a short trip . 🌴🍹✨

Partner

6/10

Pleasant

22 Jun 2026

delmis

The food didn't have much variety, and the taste was terrible.

Family_with_children

2/10

Poor

22 Jun 2026

Sara

This was my 6th trip to the DR and by far my worst experience. Let me begin by saying that we booked 6 rooms, 3 of which were supposed to be swim up rooms. When we went through our VIP check-in experience they gave us pool access rooms but after walking around the resort and not seeing swim up rooms we believed that the rooms we got were what they called swim up. 4 days into the vacation the kids found the swim up rooms on the backside of the building down qhat appeared to be an ally way. I went and spoke with the manager after the lady in VIP area argued with me. They then admitted they messed up, great, he had a room ready for 1 to move over later that evening. The other 2 wouldn't be available until after 3 the next day. With only 2 days left one room wanted to move and the other chose to stay put. The manger offered 6 massages as a im sorry gift- also great. I was also told by the Mgr that he was emailing to get me a refund for the difference in the room prices. Fast forward to check out day, no refund has been processed and nothing but a verbal from mgmt stating a refund would be issued. I go to check out and all they have is an NDA form stating they gave the massages to make up for the room difference, I refused to sign. Mgmt sends me an email Upon my request stating the terms of the refund. 2 weeks later after messages and emails with booking agent, booking agent issued a refund because the resort would not respond. Only bright spot was Emanuel our concierge.

Family

6/10

Pleasant

21 Jun 2026

Juan

Si no era por el mayordomo nunca nos limpiaban el cuarto, estuvimos 3 días así.

Partner

10/10

Exceptional

19 Jun 2026

markie

The room was always clean, the pool was amazing. All of the staff is very friendly. Emmanuel our concierge was amazing the entire time we were there!

Partner

4/10

Poor

18 Jun 2026

Thomas Anthony

The best thing about our experience was the bartender at our building Ruth. She was delightful, friendly and created an amazing atmosphere.

At check-in we were bamboozled by one of the managers, Stevens. He said we are being upgraded to VIP and do not need any reservations for any restaurant. Our room was not too appealing and less than expected for VIP. As we proceeded to the first restaurant we were told that is not true. We then were charged for our dinner which was insane. We were also charged for wine another night. This is the first time we were charged during an all inclusive trip.

The overall food was disappointing and mediocre at best. One of our family members was sick for 2 days after eating fish at the Mexican restaurant.

We came back to our room one evening to find water leaking through bathroom ceiling. We notified the front desk. After 45 minutes and multiple trips downstairs to the desk, we were finally moved to a different room. This room happened to be much nicer and possibly the real VIP side.

The overall staff was very pleasant but we could never get in touch with Stevens again. We were told multiple times he is not working today.

We will not return to this resort. We have had much better experiences at other resorts in DR.

Family

6/10

Pleasant

18 Jun 2026

Joshua

The area and place is set up beautifully. Palm trees and white sands. The staff are really engaging...until you need something dire. Their safe malfunctioned in our room with my son's meds in it. We were told someone would be right up and wait in room. 6:10pm. After five visits to the front desk and three phone calls out night was done as they finally came at 10pm. Not cool.
The room shower leaked water under the wall into bedroom with each shower and nearly every light switch didn't do anything.
I don't know. Would I go back to Dominican Republic? Absolutely. Would I stay here? Nope.

Family_with_children

10/10

Exceptional

17 Jun 2026

Christina

The staff were friendly, the resort was lovely, and the food was good.

Family_with_children

10/10

Exceptional

17 Jun 2026

Gilvan

Customer service with prompt delivery, employees with high customer service performance with professionalism.

Self

8/10

Excellent

16 Jun 2026

Tamika

Despite the negative reviews I really enjoyed my stay on the resort staff very friendly a lot of different food choices which made it amazing and my spa treatment was awesome.

Family

10/10

Exceptional

16 Jun 2026

Tia

The lower numbered buildings are where you need to stay. Trust me.
The food was mediocre.
But George our personal concierge took care of any little question or concern we had. He was amazing!
George is a great asset to Sunscape coco.

10/10

Exceptional

15 Jun 2026

Mitchell

The property is the dream vacation you expect. Our room was always clean in the timely matter. We thank Carmencita a lot, she even came in, lined up our shoes, organized our belongings and put them in front of us. We never felt like our belongings were unsecured. The staff of the resort was phenomenal, Yurke was the sweetest at the sunscape club pool bar, she went above and beyond to get us drinks, even if she didn’t have the item, she would find anything to make our drinks. Ariela at the kaleidoscope host stand always had a wonderful smile every time we came in. I don’t remember the name of the servers we had, but they even started remembering how we liked our coffee, our allergies, our seating preference, and it felt very personalized. Our vacation was long enough that within the first three days they learned everything by paying attention, and they provided an exceptional service. Nicholas at the Sharky bar was awesome. The ladies at the host stand at Tierra were awesome too. The entertainment was definitely 10 out of 10 except for the variety show night the dancers didn’t know what they were doing half of the time BUTA seeing how pissed the host was that night at the dancers was just super funny, I believe his name is Chocolate and we loved him. We would definitely come back!

Family

6/10

Pleasant

15 Jun 2026

Jay Marie

It was okay . The resort is the newest but the staff has a lot of heart which made the stay much better . The rooms can use a lot of love . Kinda run down and pools are def in need of some more upkeep . The resort has so much potential just needs more attention and love .

Partner

8/10

Excellent

14 Jun 2026

Daniel

VIP was good

Self

10/10

Exceptional

13 Jun 2026

Sorymar

N/A

Partner

10/10

Exceptional

13 Jun 2026

Lydia Jeanine Rivera

Buena atención, la comida excelente y los cuartos limpio !!

Family_with_children

8/10

Excellent

12 Jun 2026

Brandon

We definitely enjoyed our stay at Sunscape Coco Punta Cana!! Make sure you speak a lil Spanish when you go to make ya stay a lil easier. They definitely have things going on throughout the day for entertainment. The food was ok the best being Chop Stix restaurant. As mentioned previously it was a lil difficult get a wash cloth from the staff because they didnt really understand what I was asking for. Also, when you place a call for service the staff kinda takes there time to make it to your room. Overall I enjoyed my stay at Sunscape Coco Punta Cana and will definitely be back again. Just and FYI they have free water sports on the resort towards the beach and can set you up for excursions as well thank me later!!

Partner

10/10

Exceptional

09 Jun 2026

Santa Ivette Rivera

El excelente servicio y personal amable

Family

8/10

Excellent

08 Jun 2026

Kimberly

We stayed at Sunscape with our family of 5 (3 grown adult children) 5/18-5/25, 2026. The check-in process was a little slow since we were \"sun club\" which was due to our Family Suite rental. The space in the family suite was great with a bedroom with two double beds, and a king room and then the living room in the middle. The sofa is not a sleeper but they brought in a twin for us. As a family of 5 we loved the 3 full bathrooms too! Also loved the huge deck with the nice view! The pools are amazing on property. The main pool is where we spent most of our time because of the awesome activities team. We loved Gasolina and his team who put on great entertainment & games along with night time shows. The Monday night beach party was great! The main pool bar was always crowded and the staff weren't as friendly there, however Nicholas by the waterslide pool was great and his drinks were THE BEST! We also liked the bar by the pizza shop which has limited hours but there was never a line there and the drinks were good! The beach unfortunately had a lot of sargassum when we were there but they do try to clean it out as much as possible. We tried most of the restaurants during our week stay. The best was probably the Hibachi. We also liked the Sunny Side Grill and Tierra. We also had Tiki Taco and loved it the first time but for some reason the second time was not good. We didn't like the Italian restaurant at all sadly. The buffets are fine, breakfast is better at the SunClub Buffet.

Family

2/10

Poor

07 Jun 2026

yanet

This hotel is terrible, nasty, and dirty!

Family_with_children

10/10

Exceptional

07 Jun 2026

Alana

The room was spacious.It could have used a little more useful furniture.Such as a dresser or a small chair, it did come with a table and two chairs.But no dresser, the bathroom was nice.Could have used a better shower door so that watered didn't get the floor wet. Disappointed in the beach, but we did go during the time.Where seaweed is bad. Maybe if they had a beach cleanup crew to remove all of the dead seaweed, it did smell pretty awful.

Family

6/10

Pleasant

07 Jun 2026

Neysha Ivelisse

Si, no le pedíamos a nuestro mayordomo qué hicieran los cuartos, nunca pasó. Nos quedamos 5 días y solamente 2 lo hicieron.

Friends

2/10

Poor

06 Jun 2026

Karisma

The hotel is ran down and not well kept in terms of cleanliness. A lot of the staff only speaks Spanish which is hard to communicate what’s wanted or needed when most do not understand you. I don’t expect them to be fluent but to atleast know the basics working in a hotel in a high tourist area. Our water didn’t work for about the first 2 days - the water pressure was SUPER LOW and didn’t warm up. I asked for cleaned towels and one of them had a HUGE brownish water stain on it. The drinks are ass, my favorite part was the food though. I also didn’t like DR as a whole as there’s entirely too much construction going on, takes away the beauty from the island.

10/10

Exceptional

06 Jun 2026

Rosanna

Mi estadía en el hotel fue fabulosa! Mi familia y yo disfrutamos de unos días inolvidables.
Quiero expresarle mi más sincero agradecimiento a Frailin, nuestro asistente personal, por su excepcional atención durante toda mi estancia. Su dedicación, profesionalismo y amabilidad hicieron que cada momento fuera aún más especial. ¡Muchísimas gracias! Ya queremos volver.

Family

8/10

Excellent

05 Jun 2026

Yuderkys

The place was excellent and the staff was wonderful. I love it.

Family_with_children

8/10

Excellent

05 Jun 2026

Hector rafael

Para su precio bien.

Family_with_children

10/10

Exceptional

04 Jun 2026

Gedan

El trato que tienen buen servicio

Business Family_with_children

6/10

Pleasant

03 Jun 2026

Sharnette

The pool area where I was at was dirty every day, I couldn’t enjoy my walk out pool. It was kids in the pool every day making a mess and being loud, the beach was so dirty the water look orange. The resort is robbing people because everything I planned they told me one price and when I went to check out it was a different price. I had a dinner on the beach. They told me 110. I have it in a text message when I went to check out they charged me 170 talking about. I was supposed to use the coupon that they gave me but they never told me about the coupon when I was booking my dinner on the beach.Its robbery they find any way to get money out of you. Don’t waste your money. I will never stay at this resort again.

Friends

10/10

Exceptional

01 Jun 2026

Amanda

Emmanuel was an excellent concierge! We had a wonderful time!

Partner

10/10

Exceptional

01 Jun 2026

danica

Had a great experience at this resort , very clean and great staff ! Emmanuel , our butler was very helpful with all of our needs and went out of his way to help us. He booked our spa as well ! Would definitely go back !

Family

8/10

Excellent

31 May 2026

Elisa

For the price it was a good little resort. Because we booked through Expedia, we were upgraded to the sun club , which gives you access to a quieter buffet, private pool and beach lounge area. That was really nice! Many bars can be seen throughout the resort. Wasn’t much area for dancing as the club was closed- but there is a bar with dancing which was fun!

Food was decent nothing extravagant, but enjoyed the coffee and breakfast the most. Seems some restaurants are open on certain days, so that’s something to be aware of.

Sand on the beach was nice but only downside was the seaweed which was pretty much scattered across the beach even in the sun club area- so that was a bummer. Otherwise it was a good resort and would still recommend.

Friends

10/10

Exceptional

31 May 2026

Jeiry

Buen trato nuestro consierge Jorge Luus excelente el mejor. Animadores chocolate cielo compañero de cielo Darly. Cocacola. Y muchos mas muy buena animacion . Felipe bartender buffet buen servicio en todo nos encanto. Seguimosss volviendo nuestro 5 año

10/10

Exceptional

31 May 2026

Alexis

An unforgettable stay!! Specially Juan from the lobby bar, Ruth , Frank, Felipe and Jesusa from the sun club lounge were amazing to us

Family

8/10

Excellent

31 May 2026

Angelo

I really enjoyed the entertainment staff/shows.
I disliked the food. Over seasoned, not fresh with few options.

Friends

10/10

Exceptional

30 May 2026

Dumy

Gué l muy Bueno pero se puede mejorar

Self

10/10

Exceptional

30 May 2026

Walton

I had a great time at the sunscape coco punta cana, i would definitely give this resort a 10 out 10 the staff were amazing. The dining option was phenomenal the food was one of the highlights of my trip you have so many options to choose from. If you considering stay at. Sunscape resort i would definitely recommend you to booked the sun club you will definitely treated like a VIP. I want to make a big shoutout to JORGE from the sun club concierge he went above and beyond to make my vacation a great I recommend to definitely ask for Jorge to be your personal concierge he will treats you like a VIP ROSA from the beach bar was great as well . A special recognition to chef MICHEAL from the kaleidoscope restaurant for making some special meals, always have a smile on is face and welcoming you to the restaurant .Nicole the hostess at Kaleidoscope was amazing as well, The property is well kept and very clean, front desk team is super attentive as well always ready to assist you, The entertainment at night time is great and is very family oriented. I will definitely go back to this property again.

Friends

10/10

Exceptional

29 May 2026

Carolyn

The service at Sunscape Coco is amazing! Especially on the Sun Club side! They make it so easy to relax and not worry about a thing!

Jorge (Concierge) was outstanding and helped with any questions or requests we had! Also Isbin on the Bali bed side of the beach was amazing! So attentive and helpful!

We will definitely return to Sunscape and we will stay on the Sun Club side!

Partner

10/10

Exceptional

29 May 2026

Davina

It was nice we enjoyed everything

Family

10/10

Exceptional

28 May 2026

Sara

We had a great time at the resort! Overall, it was a beautiful location with delicious food and drinks. Our butler, Jorge, was exceptional — very helpful and always made sure we were enjoying our stay.

For the price, it was definitely worth it. Just make sure to visit during the right season if you want to fully enjoy the ocean.

Partner

10/10

Exceptional

28 May 2026

Abdirakib

Rosa, Richard, Pedro, Andrez are amazing! Love them

Friends

8/10

Excellent

27 May 2026

Dawn

It was a wonderful experience

Family_with_children

2/10

Poor

27 May 2026

Patrice S

The room I was in was a little outdated. When I asked to switch they moved me to another building with the same exact room only worse. They have a lot of food options which is good. The beach was decent but the water has so much seaweed that it’s uncomfortable to enjoy the water. The drinking water got me very sick. Only drink the bottle water and no ice. I’ve never been sick on vacation so it was disappointing.

Family_with_children

8/10

Excellent

26 May 2026

Sephora J

Staff was friendly. Clean bathrooms. The food was ok we went off the resort to eat. But overall I would come back.

Partner

10/10

Exceptional

26 May 2026

Regina

The rooms were clean the staff was extremely nice and helpful so much choices of food and restaurants. Family friendly. Very breathtaking place.

Self

10/10

Exceptional

26 May 2026

Nitza

Todo

Partner

10/10

Exceptional

26 May 2026

Viviana

Excelente

Family_with_children

8/10

Excellent

25 May 2026

Michael

This hotel was good enough for the price we paid. Property was clean, day and night entertainment were amazing, almost all staff member were helpfull. Food was ok sore of tough to get into the sit down restaurant, buffet was always available and snack were also good options.
Shout out to the entertainment crew for always keeping everything interesting and including everyone! Special thank you to Spaghetti and his team, you guys were amazing!

Partner

8/10

Excellent

25 May 2026

Iordanka

Our apartment was very beautiful and large! We like the food in Kaleidoscope, the food was excellent with a lot of choices to choose from! My kids enjoyed volleyball and the waterslides.

Family_with_children

10/10

Exceptional

25 May 2026

Tamica Sandy

The staffs are amazing! Everyone is so nice and friendly. 95% of the staff speak English.

Friends