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Hyatt Zilara Cap Cana Adults Only

Punta Cana · Dominican Republic

Boulevard Zona Hotelera Playa Juanillo Cap CanaView location

9.6/10Excellent1,004 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Zilara Cap Cana Adults Only

When you stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive in Punta Cana, you'll be on the waterfront, within a 10-minute drive of Punta Espada Golf Course and Juanillo Beach.

Make yourself at home in one of the 375 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have designer toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Minimum guest age is 18 By ocean Caters to adults only Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Guests under 18 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Juanillo Beach 1.1 km / 0.7 mi
El Dorado Water Park 3.3 km / 2.1 mi
Punta Espada Golf Course 5.8 km / 3.6 mi
Caleton Beach Club 5.9 km / 3.7 mi
Playa Juanillo 6.6 km / 4.1 mi
Indigenous Eyes Ecological Park 6.9 km / 4.3 mi
Hoyo Azul 7 km / 4.4 mi
Punta Cana Beach 7.1 km / 4.4 mi
Los Establos Cap Cana 7.3 km / 4.5 mi
Scape Park 7.3 km / 4.5 mi
La Cana Golf Course 10.2 km / 6.4 mi
The Spa at Puntacana Resort 10.3 km / 6.4 mi
BlueMall Punta Cana 10.9 km / 6.8 mi
Corales Golf Course 16.2 km / 10 mi
Bavaro Adventure Park 17.3 km / 10.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUBJUNIOR SUITE • CLUBJSU.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RESORT VIEWJUNIOR SUITE • RESORT VIEWJSU.RE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RESORT VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE RESORT VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RESORT VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN FRONTJUNIOR SUITE • OCEAN FRONTJSU.OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB SEA VIEWSUITE • CLUB SEA VIEWSUI.CB-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    SUITE CLUB SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIOR WITH PRIVATE POOLJUNIOR SUITE • SUPERIOR WITH PRIVATE POOLJSU.PP-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE SUPERIOR WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PP-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRAND WITH VIEWSSUITE • GRAND WITH VIEWSSUI.GD-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    SUITE GRAND WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH PRIVATE POOLJUNIOR SUITE • WITH PRIVATE POOLJSU.PP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB SEA VIEWJUNIOR SUITE • CLUB SEA VIEWJSU.CB-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    JUNIOR SUITE CLUB SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hyatt Zilara Cap Cana Adults Only

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Zilara Cap Cana Adults Only

9.6
Excellent
1,004 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Scott
They were amazing and extremely tentative and kind. Just like you would expect at a 5 star resort
10/10
Exceptional
06 Aug 2026
George W Nesler
AMAZING stay. Would recommend 10000%
10/10
Exceptional
05 Aug 2026
Stanesha
Everything was wonderful.
10/10
Exceptional
05 Aug 2026
Zuleiky
Everything was exceptional, but the beach had too much algae we couldn't get in.
10/10
Exceptional
03 Aug 2026
Emy O Roig
I surprised my husband with a birthday trip to Punta Cana, and this resort exceeded every expectation. From the moment we stepped out of the taxi, we felt genuinely welcomed. The security team, guest services, spa, room and room service, incredible food, relaxing atmosphere, and exceptional hospitality made this one of the best vacations we’ve ever had. We also loved how secluded, peaceful, and safe the resort felt. Everything was spotless, and during our five-day stay, we never experienced loud parties, disruptive guests, or excessive drunken behavior.

The restaurants were outstanding. The Mongolian restaurant was my favorite, and the food by the pool was excellent as well. Having access to Ziva for even more lunch options was a huge bonus. The variety of food available is incredible! The Blind Butcher was such a unique and memorable dining experience. To make the evening even more special, my husband was surprised with a birthday cake and the staff singing “Happy Birthday” to celebrate his birthday. It was such a thoughtful gesture that made the celebration even more meaningful, and we truly appreciated everyone who helped make it happen.

What truly made this trip unforgettable was the staff. Every person we encountered greeted us with a smile and went above and beyond to make our stay special. Although I can’t mention everyone individually, every employee we met was outstanding and genuinely cared about making our experience unforgettable.

The only suggestion
10/10
Exceptional
03 Aug 2026
Erika
Excellent service
Amazing room
10/10
Exceptional
01 Aug 2026
Jose
perfect
10/10
Exceptional
31 Jul 2026
Chad
Excellent amenities
10/10
Exceptional
30 Jul 2026
Helmut
The included drinks where not good
10/10
Exceptional
27 Jul 2026
Obniel
Amazing!!!! One of the best resorts we’ve stayed at. We loved everything about it!
10/10
Exceptional
24 Jul 2026
Claudia
Mejor viaje el mejor hotel
10/10
Exceptional
24 Jul 2026
Travis Lee
Hyatt Cap Cana Zilara is a premium property and the service, staff, hospitality and amenities are outstanding. Shout out to all the staff and management for keeping the property in such a great condition. Great food and drinks at all restaurants and bars we tried just about all of them. Would love to return again.
10/10
Exceptional
23 Jul 2026
Tomas Celso
Great service, good beach conditions, geat pool, great staff, good entertainment, great ambience
10/10
Exceptional
23 Jul 2026
Luis
The best!!
10/10
Exceptional
23 Jul 2026
Lilly
Every single staff member went above and beyond to provide excellent service to help you get whatever you needed. Every corner was immaculately clean in all areas, even the pool bathrooms. Worth Every Penny.
10/10
Exceptional
22 Jul 2026
juan
Personal was excellent, Antony , Ramon and Mariela were excellent
10/10
Exceptional
22 Jul 2026
Jose
Absolutely the best all-inclusive resort I have ever experienced! Hyatt Zilara Cap Cana exceeded every expectation from the moment we arrived until the day we left.

The service was truly world-class. Every staff member went above and beyond to make us feel welcome, and their attention to detail was second to none. The rooms were spotless, spacious, modern, and offered breathtaking views.

The food was outstanding—every restaurant delivered restaurant-quality meals with incredible variety, fresh ingredients, and amazing presentation. The drinks were top-shelf, expertly crafted, and always served with a smile.

The beach is absolutely stunning, with crystal-clear turquoise water and soft white sand. The pools are beautiful, relaxing, and impeccably maintained. There were plenty of activities during the day and great entertainment every evening, while still maintaining a peaceful and luxurious adults-only atmosphere.

From the impeccable cleanliness to the exceptional hospitality, every aspect of this resort was flawless. If you’re looking for luxury, relaxation, incredible dining, and unforgettable service, Hyatt Zilara Cap Cana is the perfect destination. I can’t wait to come back—without a doubt, one of the finest resorts in the Caribbean! Highly recommended!
10/10
Exceptional
20 Jul 2026
Michael Kyle
This property is amazing! Probably the nicest resort on the island, so many restaurants with different themes and food options. An amazing waterpark, pools and beach.,
Partner
10/10
Exceptional
19 Jul 2026
JOANN
Great service all around - dining locations, pool staff, gym staff, bar employees - all top notch. Rooms were clean and well kept and serviced daily.
Family
10/10
Exceptional
14 Jul 2026
Yamaris
Absolutely amazing, from the service to the food to the ambience.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Jose
Very well maintained clean friendly staff always helpful. Beautiful facilities and excellent food.
10/10
Exceptional
14 Jul 2026
Pablo
Beautiful Hotel with very professional Staff. Amazing hospitality and excellent service. To our Room Butler Katherine, Housekeeping Catalina and the rest of the Staff. Thank you,
Family
10/10
Exceptional
14 Jul 2026
Taylor
We had a wonderful stay here. It was beautiful. The pool was great. The staff was amazing. The spa was the best I have ever been to. There was lots of amenities like a gym, many restaurants, water park, multiple pools, and beach access. The food was alright. Brando’s was excellent. There was options to do activities off property, if you are planning on fishing this hotel will not cook your fish you caught so you need to figure out how to send it back or an outside restaurant.
Partner
10/10
Exceptional
13 Jul 2026
Branden
Excellent.
Family_with_children
10/10
Exceptional
13 Jul 2026
XAVIER
Toda la propiedad está muy linda asiada el personal muy agradable muy amable excelente servicio excelente atención la comida muy buena calidad
Partner
10/10
Exceptional
13 Jul 2026
Richard William
This is an excellent hotel for couples, everithing is close by wich I really like, tremendous staff WAO, hands down on service, AAA on food, great quality, restaurants that you dont have to reserve, excellent room, the only thing I would say is to increase the quality on the bevereges (lacking premium brands) for the price you get premium brands, other than that EXCELLENT
Partner
10/10
Exceptional
13 Jul 2026
Mayque
Very good
Partner
10/10
Exceptional
12 Jul 2026
Eric
Loved everything
Partner
10/10
Exceptional
11 Jul 2026
Todd Jason
We had a very enjoyable stay. The resort was beautiful, clean, and well maintained, and our ocean-view room was comfortable with an excellent view. The staff throughout the property were friendly, helpful, and made us feel welcome. We also enjoyed the variety of restaurants, bars, pools, and easy access to the beach. Upgrading the room was expensive, but the additional restaurant access and VIP benefits added value to the experience. The resort was a great place to relax between excursions, and we would recommend it to couples looking for a comfortable, upscale vacation in Punta Cana.
Partner
10/10
Exceptional
10 Jul 2026
Raquel
Destino agradable y relajante. Todo el personal muy servicial.
Family
10/10
Exceptional
09 Jul 2026
Nelson Arro
Best hotel in the Caribbean easy
Partner
10/10
Exceptional
09 Jul 2026
Christopher
Rooms are super clean! Staff is extremely helpful. Pool is amazing. The Martini Bar is fantastic! Can’t go wrong by staying here.
Partner
10/10
Exceptional
09 Jul 2026
Christian Gabriel
Food was extremely good Juan from the pier was the best and Leury from the waves pool bar the best 💪
Partner
10/10
Exceptional
08 Jul 2026
Lourans
Very good service
Friends
10/10
Exceptional
05 Jul 2026
Lucas
Beautiful resort with amazing food, extremely friendly staff, and amazing views. Worth every penny!
8/10
Excellent
03 Jul 2026
Yalda
Excellent customer service and amazing staff. Great restaurants and options. The rooms need improvement!
Partner
10/10
Exceptional
03 Jul 2026
Ann Marie Arboleda
Beautiful resort, everyone who worked there were extremely helpful, kind and professional. The food was great, we ate at the buffet for breakfast which was great. Everything was fresh and delicious. The pools and the beach were nice and clean. My husband and I are planning on going back with our family, we loved it so much. Punta Cana is a beautiful place. Highly recommend.
Family
10/10
Exceptional
02 Jul 2026
Fredy
The service provided was truly outstanding and exceeded all expectations. I was thoroughly impressed with the attention to detail and the friendly demeanor of the staff. Everything was handled efficiently and with a high degree of professionalism. I will certainly be returning for future needs. It was a pleasure to experience such excellent customer care.
Partner
10/10
Exceptional
30 Jun 2026
Riki
Amazing hotel I didn’t want to leave it’s the best hotel ever
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
William M
Didn’t offer water sports
Partner
10/10
Exceptional
28 Jun 2026
Alex emilio Brito
Beautiful resort and incredibly warm staff
Business Family
10/10
Exceptional
28 Jun 2026
Randall
Our stay at Hyatt Zilara Cap Cana was absolutely incredible! From the moment we arrived, the staff made us feel welcomed and went above and beyond to ensure every part of our vacation was perfect. Everyone was genuinely friendly, attentive, and always willing to help with a smile.
The food was outstanding with a great variety of delicious options at every restaurant. Every meal was fresh, flavorful, and beautifully prepared. Whether it was breakfast, lunch, dinner, or snacks, we were impressed every single time.
The resort itself is stunning—immaculately clean, beautifully maintained, and incredibly relaxing. The beach and pools are gorgeous, and there was always something to do or a quiet place to unwind.
If you’re looking for a luxurious, all-inclusive getaway with exceptional service, amazing food, and a beautiful setting, Hyatt Zilara Cap Cana is the perfect choice. We can’t wait to come back!
Partner
10/10
Exceptional
28 Jun 2026
MARIA
Everything and everyone were excellent
Family
8/10
Excellent
27 Jun 2026
Topaz
Overall, we had a very enjoyable stay.

The hotel itself is absolutely beautiful. The views are stunning, the pool is gorgeous and always very clean, and our room was spotless, comfortable, and well maintained.

The food exceeded our expectations. Every restaurant we tried was delicious, with a great variety of options. The quality and flavor of the food were excellent throughout our stay.

We also want to recognize the staff. 99% of the employees were friendly, attentive, and genuinely cared about making sure we were enjoying our vacation.

If you’re looking for a peaceful, quiet, and relaxing getaway, this hotel is an excellent choice, and we would definitely recommend it.

Our only concerns were related to the level of attention from the staff. At times, it felt a bit excessive and even somewhat uncomfortable. On our first day, we saw an employee took a photo of us without asking for our permission. We reported it to Guest Services, and they told us they would look into it and follow up with us. Unfortunately, they didn’t follow up until we mentioned again in our last day.

There were also a couple of situations where we were told something would be done, but it never happened, which was a little disappointing.

Overall, we would absolutely 100% recommend this resort to anyone looking for a calm and relaxing vacation.
Partner
10/10
Exceptional
26 Jun 2026
Hakam
La limpieza la atención del personal
Partner
10/10
Exceptional
24 Jun 2026
Patricia Carolina
Excellent place! Only down fall was the algae on the beach
Partner
10/10
Exceptional
24 Jun 2026
evangelina
we had a butler and he would seek us out on the property to ensurer we were OK.
His name was Martin and he was wonderful. Our room was refreshed daily, which was great.
I booked a swim up room, which was on the first floor. I opened the patio door to a swimming pool with two chaise lounges. it was extremely relaxing. although we shared the pool w the rest pf the first floor guests, I rarely saw anyone else in the pool.
our room was spacious and well appointed and the shower delightful!
there was a number of restaurants and a buffet. the food was good and there were vegan options!
I would recommend this location 100%
Partner
10/10
Exceptional
23 Jun 2026
Manuel
We could not have picked a better resort! The people who worked there were ALL magnificent! Atmosphere and food was amazing & they had entertaining events all throughout the day & night, at night there is singing and dancing ( look for manuel- he is the life of the party & does everything he can to make your trip spectacular!!!!)
Partner
6/10
Pleasant
23 Jun 2026
Lilia
el hotel esta bien , el personal es amable , muchas personas del hotel trabajan para que los huéspedes se sientan realmente bien , sin ser empalagosos, la comida es algo que debe mejorar urgentemente . también en la mañana el personal de limpieza de las habitaciones hace demasiado ruido y hablan y eso se escucha clarito en las habitaciones, aunque el check out es a las 11 am , hay personas que nos gusta dormir y descansar.
lo mas positivo del viaje
iberca Bar del lobby del club muy amable educada y discreta, Adrian el chico que nos llevo a la habitación y nos entrego las maletas al salir , muy amable y educado.

y gracias a Dios nos permitieron late check out hasta la 1pm , porque así pudimos desayunar tranquilos y salir tranquilos
Partner
10/10
Exceptional
22 Jun 2026
JELAN
All staff were amazing especially Leury and Francisco the bartenders at the swip up bar
Partner
10/10
Exceptional
21 Jun 2026
Beth
My husband and I just got back from a fantastic trip! From the moment we arrived at this luxurious hotel, we were treated like royalty. The room was a great size and especially loved the large bathroom and shower. Just wanted to mention a shout out to our pool girl, Dionicia (Didi to us). She was the best and was always there each and every day with a smile on her beautiful face. Also to our activity guy, Alfred. What a great personality and really did his best to gather up people for beach and pool activities. Overall, the place was amazing. So much food to choose from and each of the restaurants were excellent. No complaints here. Would definitely recommend this hotel.
Partner
10/10
Exceptional
21 Jun 2026
Nakiyah
I absolutely LOVED this resort omg! So relaxing and fun!
Family
10/10
Exceptional
21 Jun 2026
Luis
All good. Staff is amazing. Food is great and the overall atmosphere is fantastic
Partner
10/10
Exceptional
15 Jun 2026
Michael Anthony
Nice property, pool and beach area was huge which made to prop
10/10
Exceptional
13 Jun 2026
Zunilda
Everything was perfect. We live nearby in Bavaro and have seen and visited many of the local resorts. This was a special occasion for my wife and daughter and the resort delivered much better than expected and the local status quo!!! The staff is amazing. Everyone is very polite and enjoyable atmosphere. Well done!! We will be back in a few months. 👏👏👏👏👏👏
Family
10/10
Exceptional
10 Jun 2026
Norma
I wish I had been at the Zilara longer than three days! The room was excellent and perfectly clean and the food was amazing. The only thing that I feel could be improved is having more food options for those of us with dairy allergies, especially desserts. Aside from that, my stay was perfect.
Self
10/10
Exceptional
07 Jun 2026
Humberto
Todo muy bien
Partner
10/10
Exceptional
06 Jun 2026
hugh
Excellent, helpful staff, several resturant choices, large property.
Partner
4/10
Poor
02 Jun 2026
Kiara
We have been waiting to come to this resort for over two years and sadly it was very disappointing. The resort itself is absolutely beautiful and very clean. The front desk staff were very welcoming.

Unfortunately we found a dead cockroach in our room as soon as we entered it. There was also a small cockroach that crawled across our table at the Blind Butcher as soon as we sat down. It made us wonder what was in the kitchen. When we told one of the staff members the lady responded by saying \"It's okay\". No it's not okay. At most of the restaurants the waiting staff was unfortunately not good at all. We constantly had to ask for water and silverware. When asking waiters or bartenders for drinks we were given not such nice looks. We also asked for plain hamburgers and hot dogs due to a dairy allergy one day. We were given hot dogs with chilly and cheese all over them and a hamburger with mayo and mushrooms on it. They were not plain. It was very confusing to communicate to the staff members. Lastly, the food was very good but I wouldn't recommend eating any kind of red meat as it did not look or taste like usual red meat.

The pool and lazy river and splash pad were great! We were really hoping to return to this resort but sadly will probably not.
Family_with_children
10/10
Exceptional
02 Jun 2026
Regan
Fantastic stay
Partner
10/10
Exceptional
01 Jun 2026
Kalen
The staff was wonderful—friendly, professional, and incredibly helpful throughout our stay. The facilities are truly five-star, offering everything you could want for a relaxing and enjoyable getaway. From the state-of-the-art gym and amazing fitness classes to the beautiful pool and endless entertainment options, we found something fun to do every day.

We were celebrating our birthdays, and the highlight of our trip was dinner at The Blind Butcher. The food was exceptional, and the overall dining experience, entertainment, and atmosphere made it one of the best birthday celebrations we’ve ever had. It was truly unforgettable!

We highly recommend this resort to anyone looking for a first-class experience. We can’t wait to return soon! ⭐⭐⭐⭐⭐
Partner
10/10
Exceptional
28 May 2026
Carolina
“The room was very clean and comfortable, and the staff was extremely friendly, attentive, and helpful throughout our stay. The pool and spa were both amazing and very well maintained. The location was convenient and the atmosphere felt calm and welcoming. Overall, we had a great experience and would definitely stay here again.
Partner
10/10
Exceptional
25 May 2026
Benjamin Jack
Excellent stay. Staff were very friendly. Buffet was great!
Family
10/10
Exceptional
24 May 2026
Mushfiqur
Clean room. Well trained staff. Longer time for service.
Partner
8/10
Excellent
20 May 2026
Yanet
Estube en el Hyatt Zilara en Mayo del 2026. Voy a decir lo positivo y lo negativo del Hotel. El hotel muy bueno en general, lo tenian bastante limpio y organizado. La calidad de comida fue muy buena. El buffet tenia bastante variedad y carnes buenas como New York steak, picahna, Salmon, Tuna, etc. De los restaurantes el Steakhouse \"Waves\" fue el mejor y el segundo lugar se lo daria al French restaurant. El servicio ha sido el mejor que he visto en todas las veces que he estado en Punta Cana. El personal en geral es muy educado y amable, te tratan 10/10 la verdad. Una de las cosas Negativas fue la playa! estaba llena de sargazo, pero a un punto que el agua estaba color cafe... solo pude banarme 2-3 dias de los 7 que fui lo cual fue muy decepcionante la verdad xq viaje alrededor de 10 horas en avion principalmente por la playa. Pasa una maquina aplastando el sargazo de la arena pero el agua no la limpian por lo que cada dia se ponia peor. Otra cosa negativa fue la animacion en la noche. El zilara no tiene teatro, por lo que las noches son bien aburridas. si quieres ver un show tienes que irte al hotel de al lado que es el Ziva (el cual esta lleno de ninos cuando tu pagastes por un hotel de adultos). Lo tercero negativo fue que el Buffet del Zilara esta cerrado en las noches. Osea que si quieres ir a un buffet en la noche tienes q irte al hotel de al lado (Ziva). Yo andaba con mi mama en una silla de ruedas por lo que eso de estar caminando de aqui pa alla no era lo ideal, y mas
10/10
Exceptional
18 May 2026
shannon
This hotel and staff was nothing short of amazing everyone was so friendly and caring!!!! The food, drinks, pool, and shows were top tier we already can’t wait to return!!!!! The treatment we received made me not want to return home!!!! Treat yourself to this all inclusive resort you won’t be disappointed.
Partner
10/10
Exceptional
14 May 2026
David
Extremely enjoyable experience!
Would definately go back.
10/10
Exceptional
14 May 2026
Natalia
Experiência maravilhosa, destaque especial para todo o staff que é excepcional, além da estrutura.
Único ponto de melhoria é a qualidade dos drinks, são um pouco aguados.
Partner
10/10
Exceptional
10 May 2026
Wanda
Demasiado hermoso y todo excelente, el personal de entrenamiento muy atento
Family
10/10
Exceptional
10 May 2026
Olivia
Hyatt Zilara Cap Cana was a very nice resort. First time there. The staff was friendly just not over the top friendlly like we have seen at other resorts in CanCun. Could be a difference in cultures. I enjoyed the food at the Pier, the hibachi place and the Pesto. Drinks were decent. We had professional pictures taken and they were AMAZING! The beach is why we go to these resorts and it was very clean no seaweed, we loved it. It was a very nice stay. :)
Family
10/10
Exceptional
05 May 2026
Nicole Jessica
The gym was amazing. Pool very clean and nice. Staff super nice and helpful. Food pretty good, lots of options
Family
10/10
Exceptional
04 May 2026
Ana
Wonderful staff, great hotel.
10/10
Exceptional
04 May 2026
limar
Amazing staff, great customer service and clean rooms.
10/10
Exceptional
04 May 2026
Lemuel
We want to thank every single person that made our stay unforgetable starting with the incredible, PATRICIO his service, charisma and smile that delivered beyond expectations thank you! Jose, Pujols, Arisdani at the beach service, amazing 10/10!!! Luis, Leandro, Amado and Carla. All, and many more made this the best all inclusive experience we have had. We will be back!!!
Partner
6/10
Pleasant
03 May 2026
Brenda
Housekeeping not so great
Family
10/10
Exceptional
23 Apr 2026
Katerin
Love this hotel. I can’t count days for come back. Clean areas, nice staff, love the pool and the Spa.
Partner
10/10
Exceptional
22 Apr 2026
Diego
H
10/10
Exceptional
20 Apr 2026
Jonathan
The best
Partner
10/10
Exceptional
14 Apr 2026
Sara Elizabeth
The beach was beautiful and staff pulled my chair and umbrella up to the edge. It was perfect. This is a wonderful resort to relax.
Friends
10/10
Exceptional
13 Apr 2026
Ysmel
Everything was amazing!
Amazing staff and the food was really good considering it was an all inclusive
Partner
10/10
Exceptional
13 Apr 2026
Matthew
Pools were amazing as always and the spa was wonderful. Did two days at the spa
Friends
10/10
Exceptional
12 Apr 2026
Kevin
Well deserving of all the 5 star reviews it has. We spent a week here for our Honeymoon and we’re not disappointed at all. For an all inclusive resort, the food was outstanding! Very clean and well kept, amazing Spa facility and activities daily at resort. We will be back!
Partner
10/10
Exceptional
11 Apr 2026
Brent
Room is just ok, better detail on cleaning. We had the ocean view swim up. $1600 a night is a little steep. The resort however is absolutely amazing. Best staff, great meals, great drinks, beautiful grounds, plenty of stuff to do, beach is unreal and looks fake. Would definitely recommend Hyatt Zilara to anyone. Great place just bring price down a little and it would be the best
Partner
10/10
Exceptional
09 Apr 2026
John
Clean pools
Partner
10/10
Exceptional
09 Apr 2026
Robert
Not one bad thing to say about Hyatt Zilara. From the food to the staff, it was perfect. Property is clean and the staff is super friendly. They always made sure we were enjoying our time. Definitely recommend the Blind Butcher for dinner. A lot of food and entertainment during the dinner. The beach is great and we always found a play to sit. We give Zilara a 10/10!!!! Cant wait to go back. And its very close to the airport
10/10
Exceptional
08 Apr 2026
Melissa
Great hotel with great amenities and spectacular beach. Our room was a master suite and exceeded expectations. Hotel is very modern and very well maintained. Lots of options to eat, drink, enjoy the beach and pool area. Staff was extremely attentive and we were very well taken care of. Im not an all inclusive fan and was concern about being too crowded and finding activities that personally dont enjoy common in this type of hotels but was not the case. Everything was spacious, clean, organized and allowed you to enjoy quietly and peacefully
10/10
Exceptional
06 Apr 2026
Natalie
This was my second time staying here, and honestly, it was even better than the first. I had such a great experience from start to finish.

A huge shoutout to the housekeeping staff, especially the lady who cleaned my room — she was absolutely amazing. Every single day, my room was left spotless, smelling fresh and wonderful, and the bed was always perfectly made. Every time I came back from the beach, someone had already come by to clean and organize everything, which I truly appreciated. Her attention to detail did not go unnoticed.

Also, Axel at the front desk was so helpful and informative. He made the check-in process smooth and welcoming. I had requested an early check-in, and they were kind enough to check me in at 11 AM instead of 3 PM, which was a huge plus since we had a very early flight and arrived at the hotel around 9 AM.

The amenities were 10/10, the food was delicious, and I honestly have no complaints at all. One thing I especially loved was how they had so many food and alcoholic drink events by the pool throughout the day — it made everything so convenient when relaxing poolside because you could just grab something and head right back to your spot.

Overall, I had an amazing stay and will definitely be coming back again. Highly recommend!
Partner
10/10
Exceptional
03 Apr 2026
Tzlil
Excellent resort. Near the airport. Friendly staff. Comfortable room. Great food. Plenty of restaurants and bars. Connected to the other Hyatt with the water park.
10/10
Exceptional
31 Mar 2026
Nanor
The best resort in cap Cana!
Partner
10/10
Exceptional
31 Mar 2026
Michel
Checkin super easy very friendly staff. Cleanness of the room very good. Staff always helpful. Food very good and different options. Clean and organized buffet. The pillow department have to improve but not something dealbreaker
Partner
8/10
Excellent
31 Mar 2026
Johann
Ok
Partner
10/10
Exceptional
29 Mar 2026
Brandon
Everything about this resort is excellent. The pool areas are is huge and have plenty of seating, there are staff everywhere willing to help with anything, the beach is also amazing. There are activities all throughout the day and entertainment every night, the restaurants are fantastic. This resort is modern, clean and beautiful. You can't go wrong staying here.
Partner
10/10
Exceptional
21 Mar 2026
Aajon
The staff was AMAZING!!!! The food and drinks were delicious.
Friends
10/10
Exceptional
18 Mar 2026
Chloe
Beautiful property, excellent service, and amazing food! Fantastic view from our oceanfront view as well
Partner
10/10
Exceptional
17 Mar 2026
Arnold
The best
10/10
Exceptional
16 Mar 2026
DORCAS
Very good
10/10
Exceptional
16 Mar 2026
Dobranyi
Was an excellent experience at Hotel, everything was amazing
10/10
Exceptional
12 Mar 2026
Leonardo
Lo mejor de lo mejor
Partner
10/10
Exceptional
06 Mar 2026
Emma
I absolutely loved this resort. Everything was immaculate and the staff was attentive and friendly. The food was the best food I’ve ever had at any all inclusive I stayed in the past. I would absolutely recommend this hotel and I’m already planing my return. Just book it already and thank me later. 100/10
Partner
6/10
Pleasant
03 Mar 2026
Shirley
Pros:
The staff are friendly and kind, and they try to be helpful.

Cons:
There was a food safety issue during our stay. The way the hotel handled the food poisoning needs significant improvement. Instead of avoiding responsibility, we hope the hotel would take such matters seriously and conduct a proper investigation. Food safety should always be a top priority to ensure guests feel safe and cared for.

Due to the food safety issue, we made a specific request to the hotel. Although our request was declined, they offered an alternative solution, which we eventually accepted.

If the food poisoning incident had not occurred, this could have been a great trip. Unfortunately, because of what happened, we were not able to enjoy our stay as much as we had planned and expected.

One star thanks to the friendly staff.
One star thanks to the late night manager, who quickly took my husband to the clinic — he is the person I appreciate the most.
One star thanks to Manager Pedero, who provided us with an alternative offer in the end.

Location & surroundings

Hyatt Zilara Cap Cana Adults Only
Boulevard Zona Hotelera Playa Juanillo Cap Cana, Bavaro, Dominican Republic

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