Name: TAN Resorts Marina Cap Cana
Address: Boulevard Zona Hotelera, Marina Cap Cana, La Altagracia Punta Cana Cap Cana, 23000, DO

10/10

Exceptional

08 Jul 2026

Bettsy

Staff Diana & Joel were superb!

Self

10/10

Exceptional

03 Jul 2026

Betsie

La atención del personal excelente. La comida muy rica. Ambiente agradable

Self

10/10

Exceptional

01 Jul 2026

Kareem Curtis

It’s very nice

Self

10/10

Exceptional

10 Jun 2026

atroni

Great time

Self

10/10

Exceptional

16 May 2026

Byron

Staff treats you great at the resort rooms were good just a little outdated and for me the bathroom has a weird smell. The food could have been better some days with some meats being overcooked but overall was a great resort.

Family_with_children

10/10

Exceptional

12 May 2026

Mamadou

Amazing!

10/10

Exceptional

10 May 2026

Luis

Was very good place to stay nice and chill

Friends

10/10

Exceptional

03 May 2026

William Eduardo Contreras

Everything was wonderful

4/10

Poor

30 Apr 2026

Vinodkumar

Overall food quality was below average.

Self

8/10

Excellent

18 Apr 2026

Beatrice

Great and relaxing stay for a solo traveler! Food was excelente!

Self

2/10

Poor

17 Apr 2026

Franklin

En muy mal estado el hotel en general, comida muy mala.

Partner

10/10

Exceptional

13 Apr 2026

Chris

The staff was helpful, friendly, and just overall incredible. Our room was great and even came with it's own small private pool! Speaking of pools, the pools, common areas, and facilities on the property were great. The all inclusive food and drinks were the only set back here- they just weren't very good. Thankfully, the restaurants on the marina made up for it. It's worth paying extra for the great food because every single restaurant was delicious!

Friends

10/10

Exceptional

26 Mar 2026

Alazia

The property was beautiful. The food was good as well and the staff was extremely attentive polite and fun!

Partner

10/10

Exceptional

24 Mar 2026

Christopher

Yes.

Self

10/10

Exceptional

23 Mar 2026

Lydia

This place is incredible—the rooms are very clean, and the staff are incredibly kind and respectful. All in all, we had a wonderful time and enjoyed it immensel 👌

Family

10/10

Exceptional

22 Mar 2026

Priscy

I had a wonderful stay at Tan Resorts. The staff was incredibly warm and welcoming, especially at check-in with a special room upgrade and a welcome tray. The evening shows were spectacular, and the pool area was pleasant. However, I did notice some damages in my assigned room that should have been addressed beforehand, so I suggest the hotel thoroughly inspects rooms before assigning them. At the beach, I was a bit disappointed—while the hotel has a private section, the area wasn’t as clean as I expected, and the shades were broken, so I had to find a spot to avoid direct sun. Also, the beach beverage service was slow, and there was a lack of clear signage between buffets, which led to some confusion. I suggest the hotel improve the beach upkeep, ensure better transport coordination, and expand activities beyond just the pool or evening shows. With thorough room inspections, motivating staff training, and more diverse offerings, this resort could be exceptional. Overall, it was a very enjoyable stay, and I would recommend it with these improvements.

Self

6/10

Pleasant

22 Mar 2026

Anthony

Food wasn’t great at all.

Self

2/10

Poor

21 Mar 2026

Satira

This was the dirtiest hotel I’ve ever been to! There is a window in the toilet, shower and bathtub! The food is absolutely terrible and I would not recommend. I was so disappointed

Self

8/10

Excellent

21 Mar 2026

Doreen Kay

They need to have better entertainment in the evening..

Self

2/10

Poor

20 Mar 2026

Melissa

It is extremely disappointing that Expedia is promoting and selling packages to a property that is clearly rundown, outdated, and unprofessional. This experience has fallen far below any reasonable expectation for what was advertised.

I am especially frustrated that I paid for what was meant to be a memorable spring break trip for my son, only for it to be wasted at a resort that does not meet basic standards of quality or service.

The conditions at the property were unacceptable:
•The pools were visibly dirty
•The rooms had a persistent moldy odor
•Our room, in particular, reeked of cigarette smoke throughout the night
•The only meal we had at the resort (breakfast) was subpar and disappointing

Service was also inconsistent and, at times, unprofessional. While there were a couple of standout employees—specifically Rosemary and Ricardo—who made an effort to improve our experience, the majority of staff we encountered were unfriendly, unhelpful, and appeared disengaged.

For example, when we took the shuttle to the beach, we were immediately told by an employee, Emily, that despite being labeled as “VIP guests,” we were not allowed to eat or drink at the restaurant. This was both confusing and embarrassing. Fortunately, Ricardo stepped in to resolve the situation, but this kind of experience reflects a broader pattern everything felt unnecessarily difficult and poorly managed . Overall, this experience has been frustrating, misleading, and far below what was promise

10/10

Exceptional

18 Mar 2026

Brittney

Resort was beautiful, they upgraded our room to a 2 bedroom which was great for our family traveling with small baby. The food was excellent, and resort was quiet. Entertainment was in the evening and a great place for families with small kids. Staff was wonderful and super accommodating. Jose and his team was great- they loved our daughter like she was their own. Maria our butler was fantastic as well and very helpful. Only thing that was hard was taking shuttle to the beach with small child. But beach is very nice just not convenient for us.

Family_with_children

6/10

Pleasant

18 Mar 2026

Eftihia

Nothing great

4/10

Poor

15 Mar 2026

Michelle

The hotel is under new management again. Rooms hadn’t been properly cleaned, caught a glimpse inside the kitchen which explained why the food looked so awful so we walked out.
Staff are just trying to keep the hotel running.

Business

10/10

Exceptional

11 Mar 2026

Phillip

Great room, friendly staff. Had a great time. Food options were good.

Partner

4/10

Poor

09 Mar 2026

Omar

Staff was very nice overall, Chanel, Maria, Jose (on the buffet), really cool. Sadly, our room had roaches and a terrible sound that did not let us sleep the 1st night. The hotel is very quiet, and the food was ok

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Geovanny

It was really good

8/10

Excellent

03 Mar 2026

Jackie

The staff was amazing!

Family

2/10

Poor

02 Mar 2026

Justin

Terrible front desk people and supervisor they gave my room away and called it a no show when I was in communication with them letting them know I Would be checking in later due to the snow storm. I had to book something else last minute. They were completely not sympathetic about the situation and not trying to help. Johan promised he would authorize a refund. I’m yet to receive it.

10/10

Exceptional

02 Mar 2026

Amy

I booked a Jr. suite, however was upgraded it seems. I had a huge apartment with balcony! Wonderful local food, entertainment, staff and there were shuttles to the beach every hour. The pool is maintained very well and I never had to fight for a seat by the pool. The property is very walkable. Stay here to really relax.

Self

10/10

Exceptional

01 Mar 2026

Christi

Great place!

2/10

Poor

18 Feb 2026

Timothy

The very bad news. I stayed for 3 weeks and my review. If you like air conditioning working and smells like mold, thats if it works? You can be transferred to another suite and put up with sewer gas. I seemed to get blown off after change from one suite to the other. Extremely disappointed.
The decent part was employees (restaurant/poolbar) were good. The food was always good and hardly ate something twice besides breakfast

That’s my cents. Will talking to Expedia people and seeking compensation

Self

10/10

Exceptional

18 Feb 2026

Kristi Ann

The room was beautiful. Buffet was amazing and the staff was wonderful.

Partner

10/10

Exceptional

18 Feb 2026

Scott

We travel quite often and this place was 5 stars in all aspects. Room, property, staff, beach all amazing!! Highly recommend.

Partner

10/10

Exceptional

17 Feb 2026

Angel

All very good
Staff excellent
Definitely coming back 100%

Partner

8/10

Excellent

17 Feb 2026

Thamara

At the last minute, I booked a solo trip to Punta Cana for a much needed 4 days rest from the cold. My experience was very good!!. The resort is very secured and gated for a single woman traveling by herself. The downside to it is that you have to take THEIR taxis to get out of the resort because ubers cannot get in and of course you're a tourist, they charge twice and sometimes triple of what that ride could have cost you with uber. And the process to let somebody in or even a uber is a bit long so you would just give up and pay the price !!... My room was AMAZING and big. I was welcomed with a bottle of red wine and a plate of fruits in the room. It was clean and there was many ventilation options. The staff was nice and helpful. The drinks were okay but I've had better drinks in other resort. The buffet food was good but the restaurants were a bit dissapointing... It was redondant and very similar to what they give in the buffet and I was expecting more because when you go to restaurants \"a la carte\" its to have another experience. Plus, if you dont like to walk prepare to wait for the bellboys to bring you to each places because everything is a bit of a distance from the main lobby. Also, they have a shuttle that brings you back and forth to the beach, every hour. One thing I didn't understand though, is I asked for a late check out because I was flying super late, they refused but than accepted me to take a shower in another room before I left. I found it odd for me to d

Self

10/10

Exceptional

14 Feb 2026

Sharon

The staff were amazing. I had a few requests for my room and they took care of it immediately and with pleasure.

Leisure Self

10/10

Exceptional

12 Feb 2026

Lanny M

Service

6/10

Pleasant

12 Feb 2026

Ernest

Room was not ready. Had to wait three hours. Our suite pool was not clean. Had to wait two days. Represents beach access but you have to take a shuttle. Rooms are old and smell weird…not good. Will not be back.

Leisure Family

8/10

Excellent

10 Feb 2026

Ashley

Staff was amazing, accommodating and nice. Very nice resort, quiet, safe, a mini neighborhood

Leisure Self

8/10

Excellent

10 Feb 2026

Yaneeka

My room was over the top!! And i really had the chance to relax. If your looking to turn up this is not the place. This Resort is a real relaxing stay!! The only thing i wasn't happy about is the food. The only reason i give it 4 stars.

Leisure Self

6/10

Pleasant

09 Feb 2026

Hanamariyam Teshome

The room was big, which was good. However, the resort is far from the beach. They provide transportation every hour, but the last shuttle is at 5 p.m., after which you have to take a taxi to return to the resort.

The resort details mention many restaurants, but only one buffet is included for free; the others require extra payment. I would rather pay for a place that is closer to the beach or offers 24/7 transportation access.

It gets tiring to eat at the same restaurant every day, even though they offer different kinds of food.

Leisure Friends

6/10

Pleasant

08 Feb 2026

Vincent

Room was beautiful...clean. The staff was hospitable and friendly. The food and activities need serious upgrades. Great for work and excursions. Cook your own food.

Business_and_leisure Pet

4/10

Poor

07 Feb 2026

Shawn

Didnt like the way staff treated us throughout the resort

Friends_and_family Family

8/10

Excellent

03 Feb 2026

Pedro L

Muy bien todo, buen trato y cordialidad

Leisure Self

2/10

Poor

30 Jan 2026

Tiffany

Staff and amenities. I sat in the dining area over an hour and no one wanted to serve me. Then when they finally came with the food, the order was missing the mash potatoes and the food was cold and the plate hot. Which simply means they tried to microwave the food.

Leisure

6/10

Pleasant

30 Jan 2026

Cynthia A

staff great everyone good just ok some meals terrible Thought it was in the beach going in a shuttle 30 min terrible again staff awesome Feel it was false advertising saying it was on the beach!!! Room awesome got a great upgrade Expedia awesome but TAN not what it advertises But great get away from 2 ft snow again not on the beach !!!

Family

10/10

Exceptional

27 Jan 2026

Heather

Staff were great. Not the most organized. But a wonderful and all the staff were so sweet

10/10

Exceptional

26 Jan 2026

Joseph

The room they gave me very big like an apartment beautiful with all marble fllors, balcony looking right over marina beautiful view. Pool very nice. Very quiet in room and generally cam environment. Pool not crowded. Room service part of all inclusive.Personal concierge, Maria De Leaon, very helpful and friendly also she has great english. She kept in touch every day through Whats App. Everything clean and food great. Amazing value for price.

10/10

Exceptional

25 Jan 2026

Odalys

Room was clean , good food! Excellent service and location… no complaints.. get you self the deluxe room apartment…

Leisure Partner

10/10

Exceptional

24 Jan 2026

Demitrish

The resort is beautiful, clean and quiet. Maria is the perfect butler (ask for her) trust me. You might even see an celebrity out here at Norah. We seen Akon.... must book SBG restaurant hands down best food ever

Leisure Partner

6/10

Pleasant

12 Jan 2026

Lina

Very helpful staff but the conditions of the hotel could be better

Leisure Family

8/10

Excellent

08 Jan 2026

Louie

Fresh food, friendly and attentive staff, fun place

Business_and_leisure Self

6/10

Pleasant

05 Jan 2026

Matthew

Our room was still under construction - dust everywhere, curtains not installed, cupboards missing handles, no coffee pot, no hair dryer, no bathroom fan, toilet didn't flush well, bathroom door locks didn't work. With that said - we had a rough start, but the owner treated our whole family to hydrotherapy at the spa. They did a deep clean, and we were able to be upgraded to a better room after our 2nd night. That room still had some issues - one of the showers leaked everywhere, but it was MUCH better! The communication in general and food/service weren't the best, but they seem like they're trying to make improvements. The whole resort is fairly quiet. The location is on the marina/bay - short walk to the ocean. The best swimmable beach is a short shuttle ride. The excursion through LONGITUDE TOURS was THE BEST PART!

6/10

Pleasant

31 Dec 2025

Safi

The property is very clean and on the smaller side, which made it feel cozy and easy to get around. The staff were extremely kind and professional. The all-inclusive buffet was okay overall — the seafood was great, but some of the other food options could definitely be better.

We really loved the Italian restaurant, Bambino. There are also a few restaurants on the resort that you can pay for separately, and they’re worth it. Dolce Italia was amazing — great food, excellent desserts, and really good coffee.

Leisure Partner

10/10

Exceptional

29 Nov 2025

James

Rebranded from Sports illustrated Resort to TAN resort. Definitely worth getting the VIP. Our 2 bedroom villa was outstanding. The staff are fabulous. Pools and food were great. Service was top notch.

Business_and_leisure Partner

6/10

Pleasant

29 Nov 2025

Tamara

Nice rooms and walkable area. Good food. On flip side could not get good night sleep due to spring beds as every turn of my partner would wake me up. Also not adjacent to the beach and taking shuttle adds more stress about missing it and riding it through crazy traffic.

Leisure Family_with_children

2/10

Poor

07 Nov 2025

keasa

Poorly stocked room, toilets didn’t work, only one restaurant per night, unfriendly waitstaff and poor quality alcohol.

Leisure Family

2/10

Poor

07 Nov 2025

Keasa

Poorly stocked rooms, toilets didn’t work, only one restaurant option per night, unfriendly waitstaff, and poor quality alcohol.

Leisure Family

10/10

Exceptional

30 Oct 2025

isaac

Was a over the top exoerience our concierge erik took care of our every needs for a large group of 11 range in age 5 to 75 .our housekeeper jhonny had our room look in pristine condition every day and her smile and kindness made us feel at home .would definetly rebook again

Leisure Family_with_children

10/10

Exceptional

30 Oct 2025

yamily

Even in october offseason we were treated like royalty .loved it so much i plan to return again

10/10

Exceptional

21 Oct 2025

Norman

Very quiet and private hotel

Business Self

10/10

Exceptional

20 Oct 2025

Brent

Satisfactory

Self

4/10

Poor

16 Oct 2025

Victor

La comida muy corriente,carente de actividad y bares en las áreas estratégicas,para todo quieren cobrar,no es un todo incluido,lo único impecable son las habitaciones,pero jamás volvería a un lugar así,a pesar de ser muy bonito el lugar,el que está encargado de recibir los huéspedes en el hotel no tiene profesionalismo,las atenciones muy limitadas.

10/10

Exceptional

08 Oct 2025

Luis

Good hotel that all I can say. Everything was amazing.

6/10

Pleasant

29 Aug 2025

David

Needed updating bad. Staff was great. Paths in resort need to be lighted more to get around. I wanted more action around resort (more people). Buffet was ok other restaurant s were much better but only one open at a time along with buffet every night.

10/10

Exceptional

23 Aug 2025

Miguel

Excellent service and great amenities for the customers thank you

Leisure Family

6/10

Pleasant

04 Aug 2025

Ivan

Not recommended

The check in was slow and the counter lady acted like we did not pay good money for the rooms

Business

10/10

Exceptional

03 Aug 2025

Jennifer

This resort is top notch!! My daughter and I enjoyed every minute of our stay, and would recommend this resort to all! The staff was so caring and provided excellent service! Our room was very clean, and the food was wonderful!!

Leisure Family

4/10

Poor

31 Jul 2025

Cindy

Had to be bused to the beach which was not a great beach, but the food was better there. Food at resort was mediocre at best. The staff was friendly but only a few spoke English. Rooms were good bed was hard but got used to it. The smell from the marina was very stinky. Pool was good limited activities and pretty dead resort overall.

Leisure Family

8/10

Excellent

09 Jul 2025

sulvia

People was nice

Leisure Family

10/10

Exceptional

06 Jul 2025

Angel Y

Excelente lugar para descansar o pasarla en familia, la recepcionistas un amor me ayudaron en todo cuartos super amplios y comida excepcional

Leisure Partner

10/10

Exceptional

02 Jul 2025

Shantel

An Unforgettable Stay at Sports Illustrated Resort Punta Cana!**

I recently had the pleasure of staying at the Sports Illustrated Resort in Punta Cana, and I can confidently say it was one of the best resort experiences I’ve ever had. From the moment I arrived, the vibe was energetic, welcoming, and unmistakably unique. The resort blends luxury with a sporty, active atmosphere in the most refreshing way.

The room was modern, spacious, and impeccably clean, with a stunning view of the Marina and palm-lined grounds. The bed was incredibly comfortable, and I appreciated the little details—like premium toiletries, fast Wi-Fi, and a smart TV perfect for winding down after a beach day.

What really stood out to me was the energy of the resort. Whether you’re into beach volleyball, poolside games, or just lounging with a drink in hand, there's always something happening. The staff made the experience even better—super friendly, professional, and genuinely interested in making sure every guest was having a great time. Jhoan was especially great he made the check in process very smooth and always had a bright smile on his face! Lewis too!

The on-site restaurants offered a great variety of flavors—from local favorites to international dishes—and everything I tried was fresh and delicious. The breakfast buffet in particular was a daily highlight!

If you're looking for a place that combines laid-back luxury with a sporty, upbeat environment, the Sports Illustrated Resort Punta Cana

Leisure Family

10/10

Exceptional

01 Jul 2025

Luis

Had an excellent time during my stay, definitely recommend it. Staff very friendly and helpful. Johan was very attentive and always asking what else he can do to make our stay more enjoyable. Facilities were first class.

Leisure Partner

8/10

Excellent

15 Jun 2025

Surfonda

The property was nice, clean and quiet. I gave it 4 stars because it’s a little older. The food was mediocre at best.

Leisure Friends

8/10

Excellent

01 Jun 2025

William

The hotel is good, but they need to improve the pool service. The room was very clean with an excellent view of the marina. Erick provided excellent service, very attentive. Alvi, too, provided excellent service.

Leisure Self

2/10

Poor

26 May 2025

Verified traveler

Gross and terrible customer service

This place was an absolute joke, TERRIBLE customer service besides ONE employee, Alvi. Employees speak next to zero English, the lobby bar area was disgusting and stunk like they’ve never changed their mops or mop water. The golf cart rental for $50/day was a rip off too, we literally broke down on 3 different golf carts and had to find our own way back to the resort each time. The Pool was clean and nice, but the bar drinks were very lack luster and you just drank whatever they gave you because they didn’t understand English when you ordered. The cups and straws were all paper and don’t hold up in the sun/heat/water. For being an all-inclusive place, it’s an absolute joke and rip off, and I am not one to complain. Our one room villa was good though, and nice layout. I definitely do NOT recommend this place one bit…. Thankfully there was Marina restaurants down the street for us to walk to and eat and drink at, that were high end and clean.

I’d say this was our worst ever hotel experience and we are platinum members and we travel about 75-100 days a year.

Friends_and_family Family

8/10

Excellent

12 May 2025

Coreen

I love the design of the property. It gives you the Spanish feel!! Beautiful peaceful place. From the time I checked in I was greeted by Lewis and was upgraded to the most beautiful roof top villa. The private pool was a great touch! Alvi was the sweetest and made sure to book my spa appointment with Time Out spa, which is right on property! The Spa was awesome because Alissa made it relaxing and enjoyable! (might have her name wrong). I felt safe and everything was there for me right on property including a boat ride/snorkeling & swimming in the ocean. What I loved the most was how they keep to their culture on this resort- from food and style- Dominican night was phenomenal with great Dominican cuisines! Every night the food was delicious! The waiter, Yoscal and a few other young men gave amazing service and their attention to detail and service was 5 star!

My only complaint would be I wish they didn’t have dogs on the property, some of the barking was annoying but the good news is the property is kept so clean.

I will definitely return here and would recommend this place, specially to those looking to relax

Leisure Self

8/10

Excellent

11 May 2025

Dennis

Signage not good hard to find your way around and map isn’t very good

Business Partner

10/10

Exceptional

07 May 2025

Anthony

One of the only things I didnt like was there was no direct access to a beach without relying on transport. I would have liked to take a walk to the beach and walk back to resort. Other than that, the staff was incredible. Very helpful and friendly. My room was incredibly with an impeccable view of the marina. Room was constantly cleaned and always smelled amazing. My bartenders were great, so also my servers at The Bullpen. Would definitely visit again. It was my first time in DR, and I know what to expect for next time.

Leisure Self

8/10

Excellent

05 May 2025

Brittany

.

Leisure Self

10/10

Exceptional

05 May 2025

Héctor

Lo pasé muy bn, excelente servicio y calidez humana… de seguro vuelvo muy pronto

Leisure Partner

6/10

Pleasant

01 May 2025

Jamie

The room are dated and the drink selection needs an upgrade. The food wasn't to good

Leisure Partner

10/10

Exceptional

30 Apr 2025

Antione

Excellent stay! Had a blast

Leisure Partner

10/10

Exceptional

22 Apr 2025

Julie-Ann

This location offers a tranquil yet enjoyable experience, suitable for both a relaxing getaway and a family vacation. It is also an excellent choice for fishing enthusiasts.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Giselle

The property was nice. It was clean all the staff were very friendly and accommodating. Lewis the Butler was very understanding and communicative about our stay. The employees there accommodated us with everything that we needed. The view from our hotel was very nice every day the maid cleaned our room and restocked their fridge. I don’t have any complaints about staying here. Since this hotel is a part of the marina. There is a gated community that doesn’t allow anybody in unless they have a purpose or they’re staying there. I felt safe walking around at night. I would love to come here again and enjoy the time with my family. The beach is about 10 minutes away, and they do provide transport every hour if you don’t have a car. There are many food choices here as well.
There’s a couple restaurants around the hotel that you can eat at and they do provide you with food they give you two choices every night to eat. Overall, our stay was fantastic and I would recommend anybody to stay here if they want something quiet and family oriented.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Fernando

I like all of it especially the stuff around the pool , excellent people and at the bar by the pool, the staff service were amazing, Maria the Bar tender, mini baby ( joel ) belen and very especial human being staff scoby dooo very especial person those guys made my wife and I vacation super , very super special, and the rest of the staff.

Leisure

8/10

Excellent

01 Apr 2025

Julian Jr

The resort is quiet, not crowded. Alvi, the concierge was very helpful and attentive. The young lady that worked at the pool side yard was friendly and attentive to the all the customers. The young man 3:30pm Bingo games was funny and interactive. The food was ok. The breakfast was the same throughout our stay. Housekeeping would come at odd hours often times we were back from an excursion when the housekeeper would come to clean. We cancel the room cleaning several times as we were tired from being out in the sun all day and just wanted to relax. The internet was awful. We lost phone and internet connection for an entire day until the techs came to fix the problem but they too came after 6:00pm. There was no beach on site but they did provide a shuttle van that would take the customers to Juanillo beach. We went to Scape Park and that was really fun. Lastly, we were grateful for the late check out. I would rate this resort 8.

Leisure Partner

8/10

Excellent

25 Mar 2025

Jami

Everyone was nice and polite. Property was very clean.
We felt they could use more chairs at bar by the pool. Beach could use more chairs and the service there needs more help.

Leisure

6/10

Pleasant

18 Mar 2025

jessie darlene chi

The suite was fabulous !

Leisure Partner

4/10

Poor

12 Mar 2025

Erika

First things first…..there were NO WASH CLOTHS my entire stay!! I asked over 3 times for wash cloths and never received them the entire time I was there. The operator doesnt answer the phone after a certain time. They advise that we use WhatsApp and they still weren’t responding. Since Our room was on the 5th floor and we could not walk to the lobby, we needed a cart to driv us back and forth. They never answered the lobby phone so one night we literally had to was stuck in the room with no food or anything. Just horrible. Alvi was our concierge and she was nice but things still wasn’t getting done. One thing I can say is, the beach was amazing !!! And I really enjoyed my massage at the spa. That’s about it. I won’t go back to this resort that’s for sure

Leisure Family

4/10

Poor

10 Mar 2025

Lynda

The property is very dated. with rusted fixtures in the bathroom walls with peeling paint.

Leisure Friends

10/10

Exceptional

08 Mar 2025

Dingane

Very nice, exclusive, private resort with excellent customer service

Leisure Self

10/10

Exceptional

05 Mar 2025

Lizette

The staff was amazing with welcoming and during my two day stay. I will say the property seems to be out dated and need a lot of TLC with that I was able to over look it because it was only two days and the staff made my stay so great!

Business_and_leisure Partner

8/10

Excellent

28 Feb 2025

NEDINGE PETRA

I had the best an most amazing stay .Ronald and the staff was incredible friendly an happy to always help . Will definitely be back to visit
#1097 . See you guys next weekend thanks for an outstanding fun time

Business_and_leisure Family

10/10

Exceptional

27 Feb 2025

Rowena

Wonderful place to stay, staff were very accommodating. Food and entertainment was great. Will be going back soon.

Leisure Self

6/10

Pleasant

25 Feb 2025

Marcus

The property staff/servers were excellent and made you feel at home. The food every time was on point. Although, had some issues during my stay the management team worked hard to fix the issues. The property landscaping was in fantastic repair and always maintained its beauty. Entertainment was fun as well as the beach access to and from the hotel.

I definitely will be back when I’m back in Punta Cana.

Leisure Friends

10/10

Exceptional

25 Feb 2025

Lorri

Check in was awful, we waited and waited for hours, but were upgraded to a beautiful suite in the end.

8/10

Excellent

24 Feb 2025

Rosa

great place has a lot of activities and is a safe place.

Leisure Friends

2/10

Poor

24 Feb 2025

Sarah

Poor customer service, lack of amenities, false advertising. Not all inclusive and very disappointing

Leisure Friends

6/10

Pleasant

24 Feb 2025

Mailyn

Nice hotel, but terrible management

Check in process was a disaster, they gave us a room 3 hours later with no information. The manager was really rude and gave us a really bad first impression.
Thankfully during the stay the staff from the restaurant/bar and another lady that works at the reception helped us a lot and were very friendly.
Hotel is nice and quiet, but far from the main resorts.

Partner