Name: Occidental Praha Five
Address: Radlicka, 46/3276, Prague, 150 00, CZ

8/10

Excellent

16 Jul 2026

John

The room was quite big and well maintained, I was not particularly keen on the breakfast as there was a limited range of cold items and the hot items did not appeal to me

Self

2/10

Poor

10 Jul 2026

Brian

Booked months in advance for a twin bed room and was told none was available during check in. Slept on a pull out bed the entire duration, even though I was told that it would only be for one night.

8/10

Excellent

02 Jul 2026

Tracy

Lovely clean, quality rooms with window you can open wide. We didn't get breakfast as it was one of few places using Euros. E 17 is expensive. Even for a nugget style breakfast. We got less than half the price at small healthy cafe down the road Fruitissumo. Chai puddings, smoothies, toasties, breakfast granola bowl, omelettes. No GF bread or cereal but enough. The gym Spin bike doesn't work. The weight/resistance on it doesn't work or has been taken/broke and no Barbells or leg machines. You have to keep pressing the Green button on the Cross Trainer as the time keeps pausing for some reason

Family_with_children

10/10

Exceptional

09 Jun 2026

Mo Fun

clean and nice hotel, close to the transport station.

10/10

Exceptional

01 Jun 2026

Olivia

Fab hotel

Partner

8/10

Excellent

26 May 2026

Sarah

The location is excellent for the city centre and the room is comfortable. The staff are very friendly and helpful. My only complaint is the WiFi, it kept going on and off which was a problem because I had an online meeting.

Self

10/10

Exceptional

18 May 2026

Sebastien

Very good, check in is early and check out is late compare to others, and it's close to the subway to downtown. I will be back

Friends

8/10

Excellent

14 May 2026

Shadman Sakib

Good hotel ,would recommend.

Friends

10/10

Exceptional

08 Apr 2026

Georgeta

Great stay and hotel!

Family_with_children

10/10

Exceptional

08 Apr 2026

Georgel

Great stay and hotel!

Family_with_children

10/10

Exceptional

08 Apr 2026

Mihaela-Marian

Great hotel and stay!

Family_with_children

10/10

Exceptional

07 Apr 2026

Matthew

Great place to stay while visiting Prague. Very clean and comfortable.

10/10

Exceptional

03 Apr 2026

Quoc Lam

Amazing stay for 3 days city trip to Prague and good location connecting with Metro station nearby to the city as well

Self

10/10

Exceptional

14 Mar 2026

Sandra

Friendly staff, good fresh and quality food available to breakfasts and lunches. Facilities were all clean and well presented.
Close to buses, metro and tram stations, plus a large shopping centre nearby

Business

10/10

Exceptional

20 Dec 2025

Stephen

Clean room and excellent staff.

Self

10/10

Exceptional

16 Dec 2025

Matthew

Great boutique hotel.The staff was amazing , friendly and contributed to the overall great state that we had.

Friends_and_family Friends

6/10

Pleasant

01 Dec 2025

Alex

Cleanliness

Leisure Family

10/10

Exceptional

01 Dec 2025

jacqueline

Clean room, central location

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

LauraLynn

This is my first time staying in a Barcelo hotel. And I deeply appreciated the quick check-in and the options for a breakfast and or half board.

Business Self

10/10

Exceptional

04 Sep 2025

Vlastimil

Great hotel

Leisure Partner

8/10

Excellent

02 Sep 2025

Verified traveler

Clean and practical

Simple, clean, quick lifts, friendly and helpful staff, relatively convenient location, very basic breakfast options (not much vegetarian/vegan choices)

Partner

10/10

Exceptional

18 Aug 2025

Michelle

The staff was helping and professional. Wish we had more time there, but they had everything we needed and room was very comfortable.

Leisure Family

2/10

Poor

10 Aug 2025

Hana

One of the worst experiences I have ever been through, my room reservation was changed without informing me and they replaced it with a small room, I arrived with my family at 2 am because my plane was delayed and when I arrived I was surprised that my room was replaced with a smaller room and they forced me to put an extra bed in the room and I had no other choice because we were very tired. Also, my family and I were treated racistly, their treatment was very bad especially during breakfast and especially from the head of the kitchen, she was treating me racistly. When I left the hotel they forced me to pay 500 euros for the extra bed, they scammed me with all impudence and audacity, they charged me for changing the towels and bed covers because of my young children, it is impudence and fraud, I do not advise anyone to book in this bad hotel

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Julian Carl

Super hotel with friendly helpful staff. Conveniently located near Andel metro station and Na Knížecí bus/tram station giving access to all public transport routes. There was an amazing choice of food for breakfast and evening buffet, and could not fault the quality. We loved the high standard offered by this hotel chain but with a boutique feel! If I really wanted to be picky, the bed was a little firmer than I would have liked, but after all the sightseeing, brewery visits and lovely food, this did not impede a good night’s sleep!

Leisure Family

8/10

Excellent

22 Jul 2025

hongqiao

Nice hotel

6/10

Pleasant

13 Jul 2025

Randy

WARNING: Check bill before leaving

No issues with room or check-in but upon checkout, we were informed that we will be paying for breakfast. To our surprise, no one ate breakfast or ordered it. We informed the staff this, and they would not believe us. The manager pulled the records of the restaurant and showed us our room number. However, the staff did not conduct room or identity checks to get breakfast. There were three of us and the restaurant only had records of one person. We asked them why would only one person eat and the secretary next to us not even helping us but rather with a different customer responded in a snarky way \"what if only one person wanted to eat\". This was not the case as we went to starbucks every morning. The manager hesitated a while and annoyed, she waved her hand at us and instructed her secretary to dismiss us and the charges, stating \"i’ll check the cameras\". This hotel has both a management problem and a security issue, if anyone can come in and get breakfast on someone else’s tab, and then get treated as criminals. The issue is not the breakfast itself, but the way that they handled the situation, as if we were liars.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Saeed

The property was clean and tidy. The staff were polite. tge service was good. overall, we enjoyed it during pur stay from July 2-7.

Leisure Family

10/10

Exceptional

02 Jul 2025

Francis

stay in Prague

it was very good

Partner

8/10

Excellent

28 Jun 2025

Kelli

.

10/10

Exceptional

18 Jun 2025

LITTY

Good location. Breakfast was nice. Rooms were nice and spacious

Leisure Family

10/10

Exceptional

12 Jun 2025

Alecsander

Me and my family had pleasure to stay at this hotel great location , good food and amazingly friendly staff receptions, kitchen , bar and cleaning staff , recommended for stay in Prauge.

Leisure Family

6/10

Pleasant

31 May 2025

Jessie Anna

Just an ordinary small hotel. Not sure why it has four star rating. If you need extra towels or blanket the staff would not bring it to you. I had to go down to the reception to bring the extra blanket for myself. I needed extras towels again I was asked to go to the reception. They don’t even provide bottle of water. No mini bar provided. But there is a small fridge and safe.

It is clean but would classify three star rating. Location is not good at all. I would not suggest especially if you want to be central.

If I was to go to Prague again I would definitely stay somewhere more convenient for the Old Town. It was very tiring to take metro change at Mustek and three more stations which does not sound much. But it is and it was tiring to travel to all the historical places everyday. It takes about 30 to 40 min and apart from a big shopping centre and few restaurants there is nothing in the area where the hotel is.

Leisure Friends

8/10

Excellent

04 May 2025

Faisal Saeed

It's good for business trips. Door closes early and key didn't work to enter after midnight.

Business Self

10/10

Exceptional

15 Apr 2025

Quintin

It was great!

6/10

Pleasant

03 Mar 2025

Lucas

Staff nice, room not the best

4/10

Poor

06 Jan 2025

Lenka

We were in room 216 - not bad at a glance but the sink tap is misfired almost as if spirit levels were not present, there is paint peel above the bath and as soon as we checked in someone wanted to hover just outside our room.

The checking was done with due care and diligence- but the management could avoid guest’ annoyance if there’s supplied extra reception staff maybe around 2 -4 pm… the wait at checking and the unfinished room makes tour hotel not worth 200 euros per night

Leisure Partner

8/10

Excellent

29 Dec 2024

Mayk

The hotel was very clean and the service was good, bathroom and room were in good condition. The WiFi however was very bad, they gave me 4 different WiFi logins, but at around 8 pm all Wifis are

Partner

6/10

Pleasant

10 Dec 2024

Jamie

As a so called VIP member i was ment to get a complmentry free drink.
Didnt get offered a thing

Leisure Family

10/10

Exceptional

02 Dec 2024

Denise

Beautiful hotel with less than a five minute walk to catch the train or bus.
Lots to see and do close by.
Very friendly staff and breakfast was excellent

Leisure Friends

6/10

Pleasant

28 Oct 2024

Steve

The heater is not working properly.
Housekeeping did not refill the shower gels

Leisure Friends

10/10

Exceptional

24 Oct 2024

Vlastimil

The hotel was amazing and in great location. Reception manager was very nice and helped us with all our needs. Highly recommend that hotel.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Andreas

The staff was super friendly and helpful.

Leisure Family

8/10

Excellent

20 Sep 2024

Mickey

Did not get get upgrade , but I did receive a free dinner

Leisure Self

10/10

Exceptional

09 Sep 2024

Vera

Great stay.

Leisure Partner

6/10

Pleasant

12 Aug 2024

Verified traveler

Ok hotel

Good breakfast, my room was not clean enough

Friends_and_family Family

8/10

Excellent

10 Aug 2024

LESLIE

Closer to Train and bus but I found the area around the hotel bit too quite. Breakfast and other food options were pricey than restaurants around. Found the aircon not cold enough and few minor issues

Leisure Family_with_children

8/10

Excellent

05 Aug 2024

D

Overall, hotel was OK cleaning staff weren’t very friendly

Self

8/10

Excellent

29 Jul 2024

Hakki Cem

Nothing special, front desk is nice (except for the graveyard shift as no good morning or how was your stay was asked while checking out this morning) public transportation was close by. The rooms were average the bed made noises. Would give 7/10.

Leisure Self

10/10

Exceptional

19 May 2024

David

Enjoyable stay in modern well positioned hotel

Modern and well equipped hotel, well positioned with a short walk to the Metro station and trams. Very good breakfast served and competitively priced other meals during the day. Excellent hotel!

Friends_and_family Friends

10/10

Exceptional

13 May 2024

Maninder

Hotel is very good. Clean. Convenient. Good amenities in the hotel

Leisure Family

10/10

Exceptional

01 May 2024

Maria

Loved location near everything! Suoer clean and great Customer service.

10/10

Exceptional

01 Apr 2024

Loren

It was a good stay

10/10

Exceptional

29 Mar 2024

Sharandeep

They just didnt have english breakfast tea. Requested at reception they said they would send up to room but nothing. Also, room service did not top up English breakfast tea.

Leisure Family_with_children

8/10

Excellent

27 Feb 2024

Ronald

Good value, minor flaws

Comfortable and clean, good value, but no money has been spent on repairing minor superficial damage (not to the level I'd expect of a 4 star hotel). Sauna was also closed or not well sign-posted, no info supplied on this.

Self

10/10

Exceptional

26 Nov 2023

Simon Al

had a nice stay that went well, thank you

Leisure Self

4/10

Poor

13 Aug 2023

Amelia

Was really disappointed with the staff at this hotel. There were a few instances where they were very rude.

Leisure Partner

10/10

Exceptional

29 Apr 2023

Lesley

Regular guests

This is the 3rd time at the hotel in 6 months. It doesn’t disappoint. Martin the barman is great and it’s nice he remembers us. The hotel is in a great position and the transport links to the main attractions are cheap and plentiful. I used the gym and sauna this trip. The gym is well equipped and free to use as part of the stay. I paid extra for the sauna, this was very relaxing and worth the payment. My only issue was that the pillows weren’t as comfy as normal, but we managed for the length of our stay. It didn’t warrant saying anything at the time. All the staff are pleasant and the hotel is extremely clean. We will be back again soon.

Partner

8/10

Excellent

15 Jan 2023

Jan

good for short stays, very good standard, car park under hotel garage; breakfast very poor for this type of hotel

Business

10/10

Exceptional

31 Dec 2022

Oliver

Great hotel - clean and aesthetically pleasing.

Leisure Partner

10/10

Exceptional

16 Dec 2022

OMAR

Positives: The hotel is has a nice design, clean room, the staff is professional and helpful. Also it is close to a supermarket.

Negative: The gym is nice but limited in the number of equipment's available.

My recommendation is to add and extra bench and treadmill to the gym for residents convenience.

So overall a great hotel choice, and a well-done to the staff and management.

Leisure Self

8/10

Excellent

13 Dec 2022

3fua

The room is exactly as you see in the picture. Clean and spacious and breakfast was good with lots of choices. I went in a busy period so had to queue for tables to be free. But overall, it's a nice place and great location. I walked to the old town everyday for sightseeing but the buses and train station is literally 500m away.

Leisure Self

8/10

Excellent

09 Oct 2022

Roberto

Good hotel. Bad Wifi.

Good value for money. Clean and spacious rooms. Good location with lots of restaurants and pubs within walking distance. Parking available but be aware that the spots are on the smaller side. Anything larger than a midsize sedan, will be tricky to park.

Only negative was the wifi. It was awful. Weak signal. When you were able to find a signal, it was painstakingly slow. I ended up using my mobile hotspot.

Business

8/10

Excellent

02 Oct 2022

maxwell

Technical issues in the hotel, was transfered to Praha 4. Great place as well. Free upgrade to execute, free breakfast and dinner as well. Spotlessly clean.
Great experience overall.

Leisure Partner

6/10

Pleasant

06 Sep 2022

Emer

I stayed here for 9 days. Due to the length of my stay, I wanted a hotel with a business centre (as I would be working whilst there) and a gym. The hotel advertises a business centre on their website and on expedia, however when I got there, the staff confirmed (with a shrug of their shoulders) that there is no business centre. I asked where I could print documents and they said to send the document to reception for printing (not ideal for confidential information). The gym has no air conditioning, is tiny and has 2 OUT OF ORDER treadmills which take up half the space and were not fixed in the 9 DAYS I was there. The water fountain ran out of water on my fourth day there and was never replenished.

Cleaning staff are nice and friendly, breakfast is good and breakfast staff are generally nice.

The reception staff were ok but give the impression that they would prefer if they didnt have to deal with you at all. I had a postcard with a stamp which I wanted to post so I asked if I could leave it with them or if they could tell me where the nearest post box was. They said no, they couldnt post it and they didnt know where there was a postbox. I eventually found one 250m down the street.

There's a bar across the road that has raves from time to time. It happened once whilst I was there (on a Thursday) - the entire building shook from the music (luckily I had earplugs) - so my advice is to check whether there will be a rave on in the locality before booking a room.

Business_and_leisure Partner

8/10

Excellent

18 Jul 2022

Leonidas

Next to public transportation.

Leisure Partner

10/10

Exceptional

29 Mar 2022

Juliano

Great value for price!

Leisure Self

6/10

Pleasant

16 Mar 2022

Patrick

We stayed here for 11 nights. The staff in the hotel can not be faulted they are really helpful and friendly. The hotel itself is not a 4 star like stated I’d say more a 2-3 star hotel. The fixtures in the bathroom were loose and the rooms way to hot even with the air conditioning on and we had 2 rooms during our stay both rooms were the same with the bathroom fittings and heat. The first room we had we came back to on our 6th day and the room smelled like cigarette smoke coming from the next room I think because it was stronger in the bathroom from the vent. We got moved to another room straight away but we had to pack all our stuff and move which was irritating seen as we weren’t smoking. The rooms are very noisy you can hear light switches been turned on in the rooms next to you that’s how this the walls must be. On our last night before we had to travel home we got no sleep due to upstairs guests ponding around all night. The night porter who was really friendly did sort the problem near midnight but it started again during the night and 7am the next morning. I would not stay here again

Business_and_leisure Partner

10/10

Exceptional

12 Mar 2022

Md

Internet service is not good. Except internet everything was perfect.

Leisure Family

10/10

Exceptional

24 Feb 2022

Francis

Short stay in Andel, Prague

The room was in very good condition, a nice size, good bathroom, comfortable and satisfied our needs. The location was convenient to Andel shopping centre and a significant transport hub for Metro, tram and bus services. It was also an easy walk into the centre of Prague for those who preferred to walk. And there are plenty of cafes, bars and restaurants In Andel.

Partner

10/10

Exceptional

11 Dec 2021

Maeve

Great hotel

Comfortable modern hotel, easy to walk to multiple public transport services (metro, bus, tram), plenty of food and shopping options locally, very nice staff who were helpful and had perfect English.

Found breakfast a little poor compared to other Occidental chain hotels in Prague but it was still fresh and good!

Business

10/10

Exceptional

05 Dec 2021

Asad Imtiaz

Recommended !!

Overall stay was amazing. Loved the bathroom especially. Big and clean rooms. The only negative thing was no internet at all. We were there for 3 days and there qas no internet all days.

Partner

4/10

Poor

19 Oct 2021

Tomas

Very noisy room

Business Self

10/10

Exceptional

06 Jan 2020

Verified traveler

There was nothing that I didn't like about this hotel - I recommend it highly and will definitely stay here again, as I'm a regular visitor to Prague.

The only point I would make - as I assume the hotel management will read this - is in relation to security. A couple of times I arrived back at the hotel at around 1 in the morning and reception was completely deserted. There is no lock on the elevator, so literally anyone could have walked in off the street and accessed the floors where the rooms are located. I would suggest either ensuring 24 hour staffing of the reception area or fitting electronic locks to the elevators.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Verified traveler

Would definitely come back

Very comfortable, pampering. Totally worth the pay.

Partner

8/10

Excellent

20 Nov 2019

Verified traveler

Poor internet, great position and local food, parking expensive

Leisure Partner

10/10

Exceptional

29 Oct 2019

Verified traveler

Hotel in a really go position not far from everything, but far enough from all the hustle of the main town!

Leisure Family

10/10

Exceptional

04 Oct 2019

Verified traveler

Great location! Friendly Helpful Wonderful Food.Close to family members

Friends_and_family Family

8/10

Excellent

18 Sep 2019

Verified traveler

Great Hotel and place to stay. Caveat: I had used the door hanger to order breakfast delivery to the room, which was not picked up or delivered. When I asked for it at checkout, I only got acknowledgement of the fact, which was unexpected.

10/10

Exceptional

12 Aug 2019

Luis

Great choice

Great hotel and staff , well worth the money you pay, well located and maintained

Partner

10/10

Exceptional

11 Aug 2019

Elizabeth

Excellent Hotel!!

Excellent choice, very good space, room amenities, view!!! We were so well attended in spanish at front desk (i believe ladys name is Laura) and help us with everything. breakfast buffet with a lot of options. close to bus and train stations.

Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

Property had excellent rooms. Easy access to metro and not too far from downtown/Prague castle.

Leisure Partner

8/10

Excellent

09 Aug 2019

Sonia

My family and I are very pleased with the excellent service provided at the front desk by Laura Castro, Amaia, Robert, Marcello and Kapill at the restaurant and bar, we like the food and the cleanliness and service at the restaurant< we think that we can recommend to Occidental Praha five, for those who pass through the beautiful city of Prague.

WHAT WE DID NOT LIKE, was the CLEANING in the rooms, ESPECIALLY IN THE BATHROOMS, IT IS POOR, NEED TO IMPROVE.
Thanks to those who do that work and we understand that they probably do not have the enough time to perform their work better, so we believe that this in the HANDS OF THE HOTEL ADMINISTRATION provide its employees with the ENOUGH TIME AND TOOLS NECESSARY to perform cleaning better.
Thank you and we hope you consider our opinion.

Leisure Family_with_children

10/10

Exceptional

09 Jul 2019

Verified traveler

Lovely clean and simple décor with friendly helpful staff. The hotel was a little further out than I expected, but right next to the Metro line and Bus station so less than 10 mins to the centre

Leisure Partner

6/10

Pleasant

24 May 2019

Tomas

Reason to stay, it's close to the airport

Disappointed with location and area, expected a more residential area and city view, good breakfast, nice staff

10/10

Exceptional

23 Apr 2019

Verified traveler

Property was in excellent condition very clean would stay anytime

Leisure Partner

10/10

Exceptional

18 Apr 2019

Verified traveler

Staff Excellent could not enough for you everything great all-around

Leisure Partner

8/10

Excellent

03 Mar 2019

Verified traveler

Very good location, shame you have an additional fee for the fitness centre

Leisure Partner

8/10

Excellent

09 Feb 2019

fiona

Will be abck for sure

Great location to use public transport as the metro and bus station were within a 5 minute walk. We took bus 191 from the airport direct to this bus station We also walked to the nearby big shopping mall and across the river for dinner at U Kroka.
Our room and bathroom were modern and bigger than average. Good selection of food for breakfast. The lobby bar and lounge area were being used by guests.
Perhaps my only criticism was that I found our room too warm, even after turning the heating right down. It was -3 outdoors so great to come in to a warm room but I found it a bit too warm to sleep.

Partner

8/10

Excellent

08 Jan 2019

Verified traveler

Great hotel, quiet room , within walking distance of amenities, could not fault the hotel, staff and room

10/10

Exceptional

05 Jan 2019

Verified traveler

Excellent hotel, very nice and attentive staff! The hotel is maybe 2 minutes walking distance from one entrance to the Andel metro. Using the metro (which is very affordable and uncomplicated), you can be in the old part of town in around 10 minutes. The other entrance to the metro is farther away, but it is close to a shopping center, which also has a tesco for groceries.

Leisure Family

10/10

Exceptional

27 Oct 2018

David

Great hotel will be back again the staff went out there way too help you could not ask for any better

8/10

Excellent

11 Oct 2018

Verified traveler

Very clean and comfortable .Everything Was Perfect.

8/10

Excellent

13 Sep 2018

Verified traveler

Modern clean hotel, great room and bathroom, very quiet and good outside seating area, first time staying st the hotel, but definitely won’t be my last

10/10

Exceptional

10 Sep 2018

Amparo

Nice hotel close to public transportation. Walking distance to the castle.

8/10

Excellent

24 May 2018

Mark

Fun times in Prague

My stay was very good, check in and out was quick and easy, room was clean tidy, bed was great did not get a chance to use the hotel facilities tho :( was just a tad to busy out on town. had breakfast 1 out of the three mornings, it was ok not the best but def not the worst. also only a 25 min walk to the main tourist areas. used the hotel car park with no problems. i would stay there again.

Partner

6/10

Pleasant

22 Feb 2018

Verified traveler

Clean hotel but .....

Hotel very clean and modern. Near transport links but not really near anything. Bed not great. Two single beds pushed together with two separate duvets. Gym limited. Sauna extra. Breakfast expensive

8/10

Excellent

07 Feb 2018

David

great place to stay

beautiful accommodation close to the city, only negative is hard beds & too soft pillows.

10/10

Exceptional

22 Jan 2018

Verified traveler

The hotel was incredibly comfortable with great amenities, especially for the price. When we went, we had paid a bit extra for included Dinner at the hotel and the food was very exceptional. Highly recommended

10/10

Exceptional

28 Dec 2017

Verified traveler

Nice, modern hotel close to transport links

There wasn't anything more we could have wanted from the hotel in terms of facilities during our short stay; a good breakfast, good transport links (close to the underground metro, trams and bus station - although if, like us, you don't mind a walk to take in the views; the Old Town Square is around 40 mins on foot), a nice clean room, and free WiFi.

Tomas, who I believe was the hotel manager, was exceptional in terms of his attitude towards making us feel welcome and looking after us, particularly on one occasion where we had to take breakfast in the lobby when the breakfast room was full. Interestingly enough, reading other reviews since coming back, Tomas has been mentioned by other people, so definitely a plus point and not a one off thing. I would definitely recommend this hotel to anyone thinking of going to Prague.

8/10

Excellent

01 Dec 2017

Verified traveler

Nice hotel,close to metro

Nice hotel with good service . Close to metro. Breakfast can be better.