Mamaison Hotel Riverside Prague

10/10

Exceptional

08 Mar 2026

Nicola

Beautiful huge room with views over the river.
Staff were friendly & helpful. 10 min walk to Charles bridge and the old town.
Highly recommend this hotel we had a really comfortable stay.

Partner

4/10

Poor

22 Feb 2026

Marian

The staff were lovely but this is not a 5 star hotel. The room was tired and lacking maintenance.
We had room 608b - a junior suite.
There was a loose tile in the bathroom leaving a gap in the side of the bath wall. The right side sink didn't drain properly. The shower door had mould all along the seals. There was a slight smell of damp and drainage in the bathroom, which our friends in room 607 had too.
The beds and pillows weren't very comfortable. The pillows felt old and lumpy. The duvet was very skinny and the bedding and towels felt thin and hard and cheap/basic. Towels were on the small side and had long lost their fluffiness. There was no conditioner in the bathroom.

None of the things would normally bother me but as this was meant to be a 5 star hotel in junior suite I was really disappointed. If this were advertised as a 3 start hotel, or even 4 star I would not mind, especially for the price. But considering this, I have rated it poor as it was a poor experience of a 5 star suite.

Friends

10/10

Exceptional

30 Jan 2026

Steven

Rooms were amazing. Location perfect.

8/10

Excellent

28 Dec 2025

Natalie

The hotel was clean, tidy and well located if you don't mind a little walking. One thing we missed was a place to have a drink in a hotel bar for example, but otherwise can't fault it

Partner

8/10

Excellent

23 Nov 2025

Oliver

clean, nice staff lovely breakfast

10/10

Exceptional

22 Sep 2025

KLIMENT

Stunning room and location

Family

10/10

Exceptional

04 Aug 2025

Shahed

Family holiday

Comfortable room with great view of the city
Cosy bed
Breakfast selection was limited although a la carte menu including pancake and omelette options were excellent

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Rita

Overall, the hotel was very comfortable and an easy walk from the centre of Prague. The breakfast was not included in our rate so we paid for it on one day - it was €60 per person and not worth that at all.

Leisure Family

10/10

Exceptional

13 Jul 2025

Ian

Lovely, spacious room and good facilities. Comfortable and mostly quiet.
The air conditioning was erratic at times and did not fully work on one day, but it was better on other days.
Helpful and friendly staff. Would highly recommend the hotel.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Emer

Overall, it was a decent stay. The room was large and nicely decorated and had clearly been done up recently as it had USB sockets by the bed and a wide range of lighting options. Water pressure in the shower was good and the storage was convenient. The location was very walkable. But compared to other hotels I've stayed at I would say this was okay but not memorable. The breakfast was really disappointing - every variant of bread I tried was dry and they didn't have a toaster available. The buffet was very limited in terms of options. Thankfully they will make you an omelette included in the price as otherwise I'd have been very hungry! I also found it surprisimg that the hotel had no gym.

Leisure Self

8/10

Excellent

17 Jun 2025

Lynn

Room was excellent very good location quiet but easily accessible to all attractions. Whilst the staff on the reception were efficient was not very engaging. Nice breakfast hotel was lovely and clean

Leisure Partner

6/10

Pleasant

21 Apr 2025

Ziyaah

The hotel is average. The cleanliness and hygiene standards were not upto standard. Housekeeping only does the bed everyday nothing else. Staff is disinterested and not bothered. The property has no vibe or feel to it. Maybe pick a place closer to old town.

Leisure Family_with_children

8/10

Excellent

21 Apr 2025

Emma

The hotel was clean, comfortable and in an excellent location on the west side of the river. We had a beautiful view over the river to the other side from our room, and were pleasantly surprised to find that the area was very quiet at night.

Our only criticisms are that toilet roll was only replenished if requested, and that a member of staff opened the door into our room on our last morning before we had checked out, despite the 'Do not disturb' sign being on the handle and the door being locked. Although they immediately apologised and left, we felt slightly uncomfortable and confused as to why this happened.

Aside from these two issues, we would recommend staying at this hotel if you are looking for somewhere comfortable and don't mind walking 30 - 45 minutes to some of the main attractions.

Leisure Partner

10/10

Exceptional

11 Apr 2025

paul

lovely location and friendly staff. nice big rooms.

Business

10/10

Exceptional

02 Apr 2025

Maria

Stylish with excellent quiet location

Leisure

10/10

Exceptional

31 Mar 2025

Joanne

We loved our stay here. The room was spacious and clean. It felt more like an apartment. The balcony view was lovely and staff were all helpful and friendly. We found it a great location for everything we wanted to do.

Leisure Partner

10/10

Exceptional

20 Feb 2025

Gezim

Excelent

The staff was very friendly and helpful, the atmosphere was nice, the room was clean, room service was always on point.

Partner

10/10

Exceptional

04 Feb 2025

Quinn

Amazing location with perfect walks to old town but quiet at night

10/10

Exceptional

24 Jan 2025

Emma

Staff were very friendly and helpful. Room was spacious and clean. Across the river from the centre, so in a quieter area but easily walkable to the centre. Would stay here again.

Leisure Friends

10/10

Exceptional

14 Jan 2025

Joshua

Perfect hotel for a city break to Prague. Easy walking distance to the main attractions. Very clean and comfortable hotel. Myself and my partner were upgraded to a suite when we arrived, and we were able to check in early.
If I ever come back to Prague I will be coming back to this hotel aswell.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Ashley

Lovely hotel, great location

Great room and really friendly staff. Room was large and had 2 bathrooms. Unfortunately our coffee machine didn’t work in the plug it was plugged into. We just kept moving it to the bedside plug instead. Not a massive problem for a couple of nights, I informed the housekeeper on check out :)

Friends_and_family Friends

10/10

Exceptional

27 Nov 2024

Stefan

Lovely hotel

Lovely hotel. Great location. Helpful, attentive staff. Spacious, well appointed room, with fabulous views across the river. We had a wonderful stay.

Partner

10/10

Exceptional

16 Nov 2024

louis

Amazing hotel and staff

Service was excellent!! Exceptional hotel and Exceptional service!! Be hard to find anything better to stay in Prague!!

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Debra

Great hotel

Great hotel and location. All of the staff were amazing and extremely friendly.

Friends_and_family Friends

10/10

Exceptional

28 Oct 2024

Larry

Very nice hotel right on the river. Friendly staff. Would stay here again.

Business_and_leisure Family

10/10

Exceptional

26 Oct 2024

Joan

Classy, spotless and spacious rooms. great staff and breakfast was great!

Leisure Partner

8/10

Excellent

17 Aug 2024

Verified traveler

Arthur

It was just for a night and the room was good as one should expect from a hotel like this.

Friends_and_family Friends

2/10

Poor

30 Jul 2024

Monika

Cleaning lady didn’t speak English, Czech, German or French. The do not disturb sign was on the door, she didn’t even knock and just walked in when I was changing. She didn’t even apologize. There was construction noise present from early morning. The reception is mostly unattended so I had to wait 15 minutes at empty reception for check out. Also you will have to carry your bags up and down the stars to reach the elevator.

Self

10/10

Exceptional

28 Jul 2024

Araminta

A gorgeous hotel with really lovely staff. Such a beautiful walk down the river into the Old Town.

Leisure Friends

10/10

Exceptional

11 Jul 2024

David

Really good hotel with exceptional comfort and cleanliness at a brilliant price.

Partner

6/10

Pleasant

01 Jul 2024

John Ryan

Great location & very nice building … but the design of the rooms is antiquated and the cleaning service was practically non-existent. I let the front desk know that my rooms hadn’t been cleaned over the entire weekend of my stay, but it didn’t seem to be too much of a priority to them to remedy the situation.

Business Pet

10/10

Exceptional

30 Jun 2024

Albert

Friendly staff and very clean room.

Leisure Pet

10/10

Exceptional

20 Jun 2024

Cole

The property lives up to the photos online and is in a fantastic central location.

Leisure Self

10/10

Exceptional

17 Jun 2024

adam

Lovely property and nice touches

10/10

Exceptional

03 Jun 2024

Craig

Great stay!

Fantastic stay, location was perfect, all the sightseeing attractions were easily in walking distance. Hotel situated across the river from the Dancing House.
Staff were very welcoming. Bed was extremely comfortable

Partner

10/10

Exceptional

07 May 2024

Ian

Very helpful reception staff. Provided early check-in and upgraded room. Facilities spotless.

Leisure Partner

8/10

Excellent

28 Apr 2024

cristiano caumont

Nice area, nice hotel. Breakfast too expensive

10/10

Exceptional

20 Mar 2024

Jack

Lovely stay

A lovely stay in a well situated hotel.

10/10

Exceptional

11 Mar 2024

Marie-Anne

Beautiful place, cozy and comfortable. Nice restaurant around and nice view too !

Leisure Self

10/10

Exceptional

18 Feb 2024

Dariana

Amazing stay

Staff were really nice, great location and an amazing view! Very clean room and reception always there to help with any questions.
Only recommendation would be for double beds to include a double duvet/cover rather than 2 single covers.

Partner

10/10

Exceptional

23 Jan 2024

Julija

The hotel was very pretty and smelled gorgeous.
Staff were very attentive and efficient

Leisure Partner

8/10

Excellent

09 Jan 2024

Nurten Zeynep

The hotel located in a very quiet and central location. Julia (blonde receptionist lady, I might misspell her name) was so nice, helpfull, always there to help. She made our holiday.
Housekeeping wasn't really good at all. They didn't leave the amenities for all of us. And cleaning wasn't very good as well. At the end we have been asked to pay for the drinks from the minibar which we haven't drunk. Julia removed them from the bill. We enjoyed our stay. The best thing is if there's a problem all staff were there to help for.

8/10

Excellent

28 Dec 2023

Jeff

Lovely hotel. No customer service.

Stayed at the hotel before Xmas from the 11th dec to 15th dec. This hotel is absolutely fantastic beautiful big room beautiful architecture and on the banks of the river, just on the opposite side of the river is the dancing house. Easy enough to walk to a lot of places and trams just round the corner so location is fantastic. Stayed at this hotel due to price as the hotel I normally stay at was quite expensive on the run up to Xmas and this was very responsibly priced at time of booking. After a few nights I was in a condry cos I visit Prague a lot and I was thinking wow I may have to stay here now because the rooms were lovely and roomy, bathroom with bath shower big toilet was lovely and the bed was comfy only issue with room was air con but I could have asked for help with it but I didn’t ask because I could open window slightly. My issue was after the 3rd night I had no house keeping so spoke to reception and they said I wouod get some the next day. Unfortunately came in after a day of drinking and by the 4th night still no housekeeping and the attitude I got of reception was what do you want me to do. When I checked out the attitude continued I wasn’t even given an apology was just told if you had an mini bar we sorted and goodbye, I asked to speak to a manager and was told again goodbye never felt like that in my life felt so belittled and just took for granted after I wanted to complain about not having house keeping for a 4 night stay. Lovely hotel but no custservice

Self

10/10

Exceptional

08 Dec 2023

Emilie

Stunning room and friendly service

We were warmly welcomed by multiple staff members after a long travel day. We were a little early but Katerina put us in a beautiful room right away. The room was stunning and well appointed. My daughter and I thought we were in a dream! Breakfast was prompt, fresh and delivered with a smile. Highly recommend staying here.

Friends_and_family Family

10/10

Exceptional

30 Nov 2023

Heherson

Excellent place

10/10

Exceptional

12 Nov 2023

waleed

Walkable distance from all activities
Staff are very frequent

Family

10/10

Exceptional

24 Oct 2023

Clive

Excellent hotel. Friendly and very relaxed environment. The perfect base for exploring beautiful Prague on foot.

Leisure Family

10/10

Exceptional

11 Oct 2023

Arsenio

The property was really nice and the room was exceptional,was close to all we had planned to do

Leisure Partner

10/10

Exceptional

06 Oct 2023

Helen

Lovely older hotel with character, but remodeled with modern fixtures. Good location for people who like to stay in a neighborhood and walk a bit, but also on tram lines for people who don’t want to walk. Great breakfast.

Leisure Friends

10/10

Exceptional

25 Sep 2023

Darius

Great location

10/10

Exceptional

08 Sep 2023

RONALD

Great place

Way beyond our expectations

Partner

8/10

Excellent

04 Sep 2023

Marion

The hotel was situated 20 minutes from the city centre by foot. The rooms are large clean and with lovely views if situated in the front of the building. Breakfast was enjoyable but I am unable to comment on other meals as we didn’t eat at any other time.
The only bad experience was that we had no hot water for a 24 hour period due to a maintenance issue. This hasn’t put us off staying at this hotel again when we visit Prague.
Good value for money.

10/10

Exceptional

26 Aug 2023

Jon

Have just got home after a 3 night stay for our first wedding anniversary. When we arrived we were given arrival drink and checked in within minutes. Our room was just as photos showed. Very clean and beds very comfortable (pillows not to my liking but not awful). Seen some negative comments regarding water temperature but ours was fine and could go really high - also very powerful. Lovely views over the river. All shared areas very well decorated and clean.

On our wedding anniversary I bought a bottle of champagne for the room - when we arrived back after a day out it was in our room on ice as requested.

Location is very good only a short walk (10/15 minutes) to Charles Bridge and further couple to old town. We also walked to Wenceslas square one day that has all the high street shops.

Highly recommend this hotel as long as you don’t mind a short walk to other locations. Would definitely go back

Leisure Partner

10/10

Exceptional

14 Aug 2023

Sarka

.

10/10

Exceptional

28 Jul 2023

Kevin

Loved this great hotel next to the river.
Loads of bars adjacent to the river

Leisure Partner

10/10

Exceptional

19 Jul 2023

Sarka

The staff was excellent and made us feel like home. Thank you very much!

10/10

Exceptional

10 Jul 2023

Matthew

loved it!

We absolutely loved this hotel! The staff, particularly, could not have been nicer. They were incredibly helpful and we had a wonderful stay.

Partner

6/10

Pleasant

05 Jul 2023

Bader

Not recommended

I arrived tired and needed to relax, then I surprised that the hotel’s elevator was out of service so I carried my 20 kg baggage 3 floors. I had a surgery on my foot 2 months ago. No body offered to help. Bathtub drain hole was broken. Curtains (blinds) do not close completely which lead to sun rays inside the room in the early morning. Water noise from other rooms whenever they use. The location was a problem for all taxi drivers.

Self

10/10

Exceptional

17 Jun 2023

CAROLINE

Very good night’s sleep.
Will definitely stay again!

10/10

Exceptional

26 Apr 2023

Karl T

Friendly staff, clean and comfortable. EXCELLENT breakfast!!! Beautiful views of the river right from my window.

Leisure Friends

10/10

Exceptional

26 Apr 2023

John

Good Hotel with a Great View

A small jewel in Prague 5...good service and wonderful rooms. Recently reopened after a long hiatus during COVID. We liked it before and we like it now.

Friends_and_family Family

10/10

Exceptional

31 Mar 2023

Woo Jeong

생각보다 조용한 동내이고 근처에 전통 맛집이 괜찮았습니다

10/10

Exceptional

19 Mar 2023

Nabilah

Amazing hotel, friendly staff and clean spacious rooms. We stayed 3 nights and whilst it was outside the tourist area it is straightforward to walk or take the tram into old town. Would recommend to anyone visiting Prague.

Leisure Partner

10/10

Exceptional

02 Jan 2023

Krisztina

Beautiful hotel. Totally remodeled, clean, spacious room.
Great stuff, very friendly and helpful. We loved Praque and will be back for sure. Walking distance to castle complex old town. This hotel will be our choice again. Highly recommend to check it out.

Leisure Partner

10/10

Exceptional

01 Dec 2022

Carlos

Excellent hotel. Located outside of tourist area but easy access via walking or tram also located near bars and stores where the locals hang. Rooms were spacious and clean. Would recommend to anyone staying in Prague.

Leisure Family

10/10

Exceptional

26 Nov 2022

Verified traveler

Excellent service and clean. Great location for exploring Prague! Hot breakfast was worth it.

Partner

10/10

Exceptional

29 Jun 2022

Ikhlass

Amazing

Leisure Partner

10/10

Exceptional

11 Mar 2020

Danny

Great hotel and perfectly situated to the city. Rooms are big and showers wonderful

Leisure Self

6/10

Pleasant

18 Feb 2020

Verified traveler

Good location, nice hotel BUT - there was no HOT WATER in the hotel for more than a day - and none seemed to really care to try to repair this in a faster manner - definitely spoiled our experience staying there.

Leisure Partner

8/10

Excellent

13 Feb 2020

Verified traveler

Hotel is nicely positioned just away from the noise and bustle. It would have been helpful to have been informed that major renovation works were ongoing - no bar, no restaurant and drilling starting at 8.00am every day was not great. I'm sure that when it's finished it'll be lovely, but it was irksome and we would not have booked had we known.

Leisure Partner

10/10

Exceptional

06 Jan 2020

Brian

Quieter part of the town

I had a room on the ground floor, which was a good size. Clean, comfortable and well appointed.
Located in a quieter part of the city but not too far from the old town. Some local bars and restaurants around with the benefit of local prices. Easy walk along the river to the castle and Charles Bridge.

Self

10/10

Exceptional

17 Dec 2019

Jeong-sun

I had enjoyed enough in the Hotel with happiness.
Thank you for cleaning in my room and kindness.

Business_and_leisure Self

10/10

Exceptional

31 Oct 2019

Carey

This hotel is beautiful inside and out. The room is classically decorated and the bed comfortable. The tub is deep enough for a soak after a long day of sight seeing. The view of the river is stunning and worth paying a little extra for. Check in and check out were easy. The staff speaks English and other languages as well. By staying here you are within walking distance of many must see attractions. Uber will conveniently pick you up and drop you off on the side of the building. You are also close to other modes of transportation. The buffet offers several types of meats, bread, cheeses, juices. Eggs were also an option. I would stay here again as my stay was safe and pleasant.

Leisure Self

6/10

Pleasant

30 Oct 2019

Saeed

Riverside is a plus but the hotel is by no means VIP quality. Booked the highest category suite but only got a long suite with the bedroom facing the back! Asked for room change but not successful and was told the property is full. The other nights went on with no other feedback. Even the other 4 rooms we booked didn’t get any VIP treatment. Overall the hotel needs serious retouch.

Business_and_leisure Family_with_children

8/10

Excellent

21 Oct 2019

ToniB

The hotel is well positioned and within walking distance of many sites. Bit quirky in the food and drink arena, but a lovely location by the river and quick access across the nearby bridge to the town.

Leisure Friends

10/10

Exceptional

17 Oct 2019

Verified traveler

Very nice Deluxe room overlooking the Vlatava River.
Bathroom with bath and shower and lovely hot water.
Excellent buffet-style breakfasts.

Leisure Friends

10/10

Exceptional

14 Oct 2019

Theresa

And their English was superb!

Partner

10/10

Exceptional

11 Oct 2019

Catherine

Easy access to transportation around the city. The view was amazing for our hotel window.

Friends_and_family Family

8/10

Excellent

29 Sep 2019

Cedric C K

Everything was good except for the instruction given when we asked for help regarding entering in the GPS the proper address to the airport. Fortunately, we allowed ample time as we first ended up in a terminal 6 kms away from Terminal 1, the one we should go to.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2019

Verified traveler

This hotel is in a great central location and has a great ambiance.

Business Self

8/10

Excellent

27 Aug 2019

Verified traveler

Nice Hotel near the Metro and Tram but in a quiet riverside location. Nice breakfast buffet. Very clean rooms.

Leisure Friends

10/10

Exceptional

25 Aug 2019

James

erfect Choice in Prague

Mamaison Hotel Riverside Prague is a perfect choice for a visit to Prague. It’s location across the river from the old town, gives you easy walking access to the old town, yet places you in The quieter, still lovely, Little Quarter, of Prague. We were upgraded to a room with stunning views of the Prague Castle and a private balcony overlooking the river. Indeed, the room was so spacious and spectacular that we could have spent the vacation indoors! The staff was friendly and helpful in arranging for transportation when needed.

Partner

10/10

Exceptional

19 Aug 2019

Verified traveler

Location was great, close to city centre but away from all the noise, liked the decor, nice specious bathroom and comfortable bed

Leisure Partner

6/10

Pleasant

17 Aug 2019

Verified traveler

Loved the charm of this hotel. The Suite worked well however the toilet room was designed for petite people. Happy hour was nice. Apples and sparkling water was a nice welcome touch. Reception person did not seemed pleased to see us or offer suggestions as to best mode of transportation to sites. This hotel is not as close to the sites as hoped but we used trams. Breakfast was over priced for quality of food. Too bad the breakfast room was in the basement.

Leisure Partner

8/10

Excellent

01 Aug 2019

Verified traveler

What was unique was the red color decor of the interorior part of the building, it was elegant.
What I didnt like was the small size of the room compared to what was shown online. My girl and I alao thought that the shower design was poorly made. Their was no shower door only a large piece of glass covering half the shower. What splashed everywhere!

Leisure Partner

6/10

Pleasant

31 Jul 2019

Mrs

Clean and comfortable. Disappointed that tea and coffee etc was not replenished.

Friends_and_family Family

10/10

Exceptional

30 Jul 2019

Verified traveler

Hotel from the outside was a wonderful piece of architecture, the inside was modern and felt like a 5 star hotel. We had a river view room which was great and the high ceilings made the room feel huge.

Leisure Partner

2/10

Poor

25 Jul 2019

Verified traveler

Horrible hotel and Rude Staff

Rudest Rudest reception staff I have ever met. Useless aircon that wouldn't cool your little toe even on max cold. Our room got a water leak in the bathroom and reception said nobody available on weekends to fix so i asked for some towells to put down however when housekeeping lady came she rung reception and room was changed as it was a big leak
Paid for breakfast for one day which was disgusting and a waste of money. The two ladies stood in the doorway watching people in a manner that was unpleasant and uncomfortable
Overall never again not even if it was free and would never try again. Rude staff and unpleasant conditions

Family

8/10

Excellent

25 Jul 2019

Pete

Great location, limited parking.....................

Leisure Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Nice quiet area. Hotel is clean, spacious and comfortable.

Leisure Self

10/10

Exceptional

24 Jul 2019

Verified traveler

Location. Staff. Rooms. View from room. Quality of beds. English speaking staff - I’m American and not bilingual, although I should be. Everything was terrific!

Leisure Family

10/10

Exceptional

21 Jul 2019

Verified traveler

Loved the unique property. Close enough to all the sights

Business_and_leisure Friends

10/10

Exceptional

14 Jul 2019

Simon

great hotel in a great location

Comfortable and stylish, a great alternative to your average hotel chain. close to old town and the river

Business

10/10

Exceptional

12 Jul 2019

Verified traveler

Fantastic place close to the Moldau River, great room with balcony overlooking the city

Leisure Family_with_children

10/10

Exceptional

10 Jul 2019

Brenda

Very nice hotel

Amazing staff, room and location. I will stay here again.

Family

8/10

Excellent

08 Jul 2019

Verified traveler

Very nice room except for the glass bathroom door.which led to privacy issues.

6/10

Pleasant

05 Jul 2019

David

We were told at checkin that a complimentary daily breakfast was included. Upon checkout we were charged 1666 czk for these breakfasts, which they then said were not complimentary because we booked online with expedia

Leisure Partner

8/10

Excellent

03 Jul 2019

Verified traveler

Nice hotel in a great location close to all the main attractions in Prague

Leisure Partner

10/10

Exceptional

01 Jul 2019

Verified traveler

Beautiful view of the river. Great sized room. Bathroom modern. Bar area too small.