Name: Best Western Bristol North The Gables Hotel
Address: Bristol Road, Falfield, Bristol, GB

6/10

Pleasant

23 Jul 2026

mark

No Air conditioning, only small room fan.
Windows only open very slightly and have Leash cord locks
Unbearable if your rooms in direct sunlight and can’t open windows fully

10/10

Exceptional

21 Jul 2026

mark

Rooms would benefit from a fridge, even just during the summer months, No Air conditioning makes rooms on the front in the sun unbearable to sleep

Self

8/10

Excellent

25 Jun 2026

Marcus

M on in

4/10

Poor

17 Jun 2026

Pete

Worst night sleep I’ve ever had staying in an hotel, bed was terrible. Disappointed for price paid

Business

4/10

Poor

08 Jun 2026

catherine

This hotel is in dire need of repair. Our stay was not as advertised. The bedside lights were just bare (very bright!) bulb’s with no lampshades and this was not by design. We were visiting with a very large group and I visited other rooms, no other room has bare glaringly bright bulbs at sides of the beds. The bath had black mold round it. The mirrors were stained and marked. The hotel is next to a busy road that feeds the motorway, and the sound of the traffic was very loud in our room because the windows had old rotted frames. The furniture was chipped and peeling. The room was not equipped with an iron and ironing board, and you have to request these from reception. The on tap beers in the bar kept running out and there was no replacement barrels.
The breakfast buffet, had run out of pasties, fruit and other things when we arrived at 8:30. We had to go find a member of staff to request it be replenished.
The breakfast menu gives the option of omelette or kippers made to order, but no one was working behind the breakfast food counter.
I did complain about all of the above at the reception desk, but I was just told it would reported to management and that was the only response I got.
The only positive I have, is that the staff are very friendly and there is plenty of parking other than that unfortunately I can’t say anything else positive.
I will not stop be stopping at this hotel again and I would not recommend it others.

Family_with_children

10/10

Exceptional

06 Jun 2026

Helen

Super stay- really friendly staff and comfortable bed. Good food.
Two things however slightly let it down - no lift for those with walking problems to get to the second floor - stairs only-and once in the room the shower was above the bath so again anyone with knee or disability would find it difficult to gain access to utilise. ( There may be other arrangements on the ground floor- didn’t ask for disability option) as I assumed that -as most hotels- it would have general lift and shower access to/ in every room.

Partner

10/10

Exceptional

17 May 2026

Jordan

Would recommend to stay if you’re in the area

Business

8/10

Excellent

23 Mar 2026

Mike

Great location less than a mile away from the M5 and off the main road. Wonderful guy on reception who made us feel very welcome. The room was clean and tidy. We decided to go into nearby Thornbury to grab something to eat. The bed was really comfy and we had our buffet breakfast in the Marco Pierre White restaurant in the hotel which kept us full for the drive home.

Partner

6/10

Pleasant

20 Mar 2026

Jenni

The mattress was very soft, and TV very small.

Self

8/10

Excellent

01 Feb 2026

Andy

yes

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

trevor

Good breakfast, slightly pricey drinks

Partner

8/10

Excellent

02 Jan 2026

Maureen

The building could do with a refurb. However our room although tired was clean. There was no lift to use but the staff were more than happy to carry our bags upstairs. All the staff were friendly and helpful. Restaurant food was good.

Leisure Partner

8/10

Excellent

30 Dec 2025

Roger

Good

Business Self

8/10

Excellent

13 Nov 2025

Cameron

Good hotel with good breakfast

Leisure Partner

8/10

Excellent

04 Nov 2025

Marion

Loved the ambience of the property. Spent a very relaxing, peaceful afternoon in the bar area, sitting in the sun with a lovely coffee. Staff were friendly and helpful. Loved this hotel and would stay again. Two recommendations for the hotel to think about...1. If a wedding reception is booked, perhaps think about putting tired travellers in a room away from the loud music. (Best wishes to the bride and groom). 2. Upgrade the mattress on the foldaway bed. For an extra 25 pounds, the bed was not really comfortable for a young adult. Thanks to the staff for helping with my requests. Cheers.

Leisure Family

6/10

Pleasant

22 Oct 2025

Brendan

Rooms looking tired, mattress and pillows flat.
Room cold

Business Partner

6/10

Pleasant

19 Oct 2025

Helen

An overnight stay here. I booked a comfort room with a king bed and was shown to an awful room with a small double. The back panel was handing off too! I complained to reception and was eventually given the correct room. We ate at the onsite restaurant. My partner had to send back his carbonara and it was very mushy and overcooked. Breakfast was ok. I would not stay here again.

Partner

10/10

Exceptional

21 Sep 2025

Sue

The hotel was very clean the staff were very helpful and friendly the food was very nice we ate in the bar area it was very relaxed. If I had one negative it was thst the bed was a little hard it could have done with a mattress topper.

Leisure Partner

6/10

Pleasant

13 Sep 2025

Chris

Plenty of parking and easy to find, just off the motorway. Got a good rate for the night and bed v comfortable. Room of reasonable quality although ensuite could do with some refurbishment. Power shower 10/10. My main criticism is that it is a tad noisy, both from the road outside and from creaky floorboards in hallways. Pleasant bar area. Cannot comment in food as did not dine. Perfectly gone for a one night stay.

Leisure Self

8/10

Excellent

13 Sep 2025

Lesley

1 night stay

Very dog friendly. Staff excellent.

Partner

6/10

Pleasant

10 Sep 2025

Jon

Staff were pleasant and helpful, breakfast was better than expected and the bar area is quite nice. Comfortable enough bed but the bathroom was very dated & the shower-head would not stay in place. A septic tank issue during heavy rain caused a slight smell, but only in the conference area. Overall, its adequate for a 1 night stop-over.

Leisure Partner

4/10

Poor

08 Sep 2025

Chris

Where to start. Hotel is dated and needs deep cleaning to start. I doubt Marco has ever set foot in the restaurant, only half of the menu available and what i ordered, half of that had been microwaved from frozen. Staff were good but disappeared for long spells. Had the cheek to add a charge for a tip for themselves ,because after our meal there was no one to speak to, therefore charged to the room.
In general the staff were helpful but id say the owners need to take a hard look at what they offer and Marco Pierre Whits needs to pay a visit and see what they are serving up. Will not be going again and will not be recommending this establishment to anyone. Book the Devere up the road for £20 extra and have a lovely stay with better rooms and food.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Verified traveler

Good place to stay en route to Cornwall

Friendly and attentive staff. Nice room. Lovely restaurant and able to sit in bar area with our dog. Very convenient as close to the motorway. Only negative point is the lack of anywhere to walk the dog.

Partner

10/10

Exceptional

30 Aug 2025

Diane

Very friendly staff. Excellent breakfast, well equipped and clean room.

Leisure

10/10

Exceptional

24 Aug 2025

Verified traveler

Better than expected!

Better than expected for a 3 star hotel. Friendly helpful staff, a good breakfast with plenty of choice and an excellent meal in the bar. The outside seating area was very pleasant and there was plenty of parking. If I was to nitpick the coffee in the bar was disappointing. Overall an enjoyable experience.

Partner

4/10

Poor

21 Aug 2025

Mark

Room was very tired and dirty

Business Self

10/10

Exceptional

17 Aug 2025

Andrea

The upstairs room in the gable was so cute, really enjoyed our stay

Leisure Family

6/10

Pleasant

20 Jul 2025

Stephanie

The hotel is definitely in need of a refurbishment. The rooms are extremely dated and feel very old, however our room at least felt clean.The restaurant areas are not bad, but reception and hallways also need an update.
The lack of air conditioning made the room feel very warm and stale.

Leisure Partner

2/10

Poor

17 Jul 2025

Mark

Food was very poor, undercooked calamari and the Ribeye steak was the worse quality I’ve ever had, considering the Marco prices , was very disappointing, Room has no aircon and very hot with no air as windows have chain locks on them , so you can only open them a couple of inches , don’t stay here on a warm day

Business Self

6/10

Pleasant

10 Jul 2025

Ng

The place is old, need a major make over

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Timothy

Excellent Hotel

All good, thank you.

Partner

10/10

Exceptional

13 Jun 2025

Andrew

Great

2/10

Poor

27 May 2025

Oliver

Even though we stayed at the hotel for one night, the bed was very small for two people. We only just fit. The room had no air conditioning whatsoever and the windows would only open so far. It was very dirty and very hot as well. We dined at the hotel as well and the food was subpar for the money that you pay for it. The Staff were rude, and the hotel was dirty as a whole as well. It was very easy to find and get to. The area around the hotel was lovely. We had a lovely weekend as whole but the hotel needs some serious TLC and the food either needs to be cheaper for what you pay or the standard needs to get better. My partner had their Ragu and it was bland and tasteless and I had their burger and I genuinely thought that went to McDonalds to get it! This hotel needs to be looked at ASAP by Best Western!

Leisure Partner

8/10

Excellent

22 May 2025

Alex

Ideally located to transport routes, service from staff was excellent, just looking a bit tired. However, was perfect for what I needed and would stay here again.

Business

4/10

Poor

12 May 2025

Paul

Shortage of staff. Outrageous charge for breakfast and uncomfortable bed

10/10

Exceptional

10 May 2025

Keley

Great hotel

The hotel was clean and tidy the rooms were very nice.The food in the marco Pierre restaurant was really nice the staff were very helpful with lovely food ar a reasonable price.The food at breakfast is good quality and very tasty.If your looking for a hotel in the area this would be a great choice.I would definitely stay there again.

Friends_and_family Friends

10/10

Exceptional

05 May 2025

Andrew

Good value

No complaints from me. The hotel is good value and the breakfast was really nice. Can't comment on the evening menu as we ate elsewhere.

Business

8/10

Excellent

14 Apr 2025

Rhonwen

A little disappointing

The hotel was fine - the bed was a bit too hard and also too low for our liking. The Marco’s restaurant was a complete let down - but I’ve done a separate review for that! We booked the hotel with 24 hour room service - this was not available after 8:45pm - we also booked the hotel with daily housekeeping - this did not happen - our bed was unmade and we had to phone reception for fresh towels and extra refreshments - all very disappointing given that we paid extra for the executive room and expected to get what we paid for - the room was as described however the door was very stiff and had to be forcibly pushed to open & forcibly banged to shut - the bathroom & shower were very good - the staff were friendly and helpful. The breakfast was ok but very basic with not a huge choice - because the hotel was quiet I think the hot food was standing for too long as they didn’t think there was a need to keep replenishing it, however it was quite dried up. As they had already set & reserved tables for dinner, the breakfast tables available were a bit too close and twice I had to get up in the middle of my meal to let someone get past our table.

Partner

8/10

Excellent

12 Apr 2025

Sara

A Good Stay

The welcome at reception was good and we were able to book a table at the restaurant. We were told that the room would only be serviced if we asked specifically.
We preceded to our room which had a kingsize comfortable bed, hanging space, ensuite etc. Very nice. The shower had both pressure AND temperature, which not all places have.
We then realised that despite booking a five night stay, they only provided us with four tea bags and two rolls of toilet paper. Over our stay it became a bit of a joke as reception would only allow us one roll at a time so we had to return regularly for supplies. The restaurant was OK, but on one night had a limited menu and the quality wasn't great. It was much better when the full menu was on offer.
So in summary, a nice place to stay and our room was very good, a few tweaks and the whole stay would have been smoother. We would visit again because of the room quality, polite and conscience staff and location.

Partner

8/10

Excellent

07 Apr 2025

Melissa

Value for money

Hotel was in a good position - easy to find. The receptionist was extremely helpful, and check in and out simple. The room was a good size, with comfortable beds. There is no housekeeping but you could request additional tea/coffee etc if needed. Lots of car parking spaces.

Friends_and_family Family

6/10

Pleasant

26 Mar 2025

Verified traveler

Tired and in need of refurb

Hotel rooms have seen better days. Room clean but long overdue a refurb. Mattress was old and needed replacement - very soft and could feel the springs. Water system needs looking at as air bubbled through sink waste trap when other rooms used bathrooms.

Business

6/10

Pleasant

22 Mar 2025

Helen

Ok but no lift, bed very soft so didn’t sleep that well
Staff friendly & welcoming

Business

4/10

Poor

19 Mar 2025

Nikola

Issues with cleanliness caused a chest infection and coughing. Dust had collected in various areas of ducting and heating that was not maintained and serviced.
Very poor and staff tried to clean but not very well and initially refused to provide me with tools to resolve. Finally I cleaned the devices and had a night coughing free.

8/10

Excellent

17 Mar 2025

Jenny

Very impressed with the friendly caring staff. The room was a little dark with just two bed sides lamps. But overall we were very pleased and we will stay again

6/10

Pleasant

09 Mar 2025

Scott

Lovely staff, very friendly. Great breakfast and nice clean cosy room.

Leisure Partner

6/10

Pleasant

06 Mar 2025

Stephen

Was an ok stay room was small

Business

8/10

Excellent

24 Feb 2025

Geoffrey

very good location for bristol and surrounds. good for work stopover.nice restaurant for evening meeting.

Business

4/10

Poor

24 Feb 2025

Robert

I stayed for3 nights
Only pizza for dinner one night
The room was not cleaned during my stay

Nothing good. Next time I will stay somewhere else

10/10

Exceptional

25 Jan 2025

Marion

Great nights stay with friendly staff. Room was ok and the dog lived her bed and bowl and treats. Everything good so would definitely stay again.

Leisure Pet

6/10

Pleasant

16 Jan 2025

ersoy

Ok stay

Beds uncomfortable you can feel the springs of the mattress

Business

10/10

Exceptional

19 Nov 2024

Zoe

Really nice place to stay

Leisure Partner

8/10

Excellent

26 Oct 2024

Marc

Very Good

8/10

Excellent

20 Oct 2024

L

Good for passing through

Room was fine, quite dark. Was only there one night. Breakfast was mediocre.

Friends_and_family Friends

8/10

Excellent

15 Oct 2024

Andy

Good all round stay, a bit noisy on the front of the building, would recommend a room on the back!

Business Self

8/10

Excellent

14 Oct 2024

Verified traveler

It was generally a good stay but the room was cold on arrival and the radiator did not work. I was brought a little portable heater that helped.

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Paul

Brilliant rooms good dinnet

Leisure Self

2/10

Poor

09 Oct 2024

Hannah

Poor, booked for two nights only stayed one , asked for money back.
Room dirty , small, shabby, bathroom mouldy and dirty. Certainly overpriced for what we were offered. We were offered other rooms one the bed was too small(we had deliberately booked for a king size as we are both tall/large people . The other room was larger , but still very shabby. The breakfast was cold, when supposed to be hot , water for tea only just warm.

Partner

4/10

Poor

07 Oct 2024

Jack

Poor stay

Very dated bathroom filthy, one of the towels had what looked like previous occupants poo on it.
Restaurant very very expensive for what it is.
Road noise is huge if on that side of the building

Business

4/10

Poor

20 Aug 2024

James

Disappointing experience.

After 8 hours of driving it was upsetting to be told that the room we had booked was not available as they didn’t know we were bringing a dog. The booking site emphasised the hotel’s pet friendly attitude but there was no opportunity to indicate that guests would be bringing a pet. Although they then offered an alternative room we were forced to pay £25 for bringing our dog instead of the £15 detailed in the booking site.

Partner

10/10

Exceptional

18 Aug 2024

Nick

Grrat value for money

Leisure Partner

10/10

Exceptional

10 Aug 2024

Jason

Room was clean and could have done with a central light source as was a little dark. Plenty of showergel, handwash and shampoo in the rooms and.the shower was ok. Bathroom was clean. Only let down was the restaurant facilities as the food at Marcos was very poor.

Leisure Partner

6/10

Pleasant

03 Aug 2024

MICHAEL

Property especially bathroom need updating, restaurant expensive for what you get, service very good.

Leisure Partner

8/10

Excellent

28 Jun 2024

Sean

Expensive for the room but ok as for work

Business

10/10

Exceptional

23 Jun 2024

HClare

Cheerful efficient staff, spotless spacious room, navy blue wall, tea, coffee and biscuits, comfortable bed, right weight of duvet, quiet, thoughtfully given rooms at far end of corridor, heard nothing though Freddie Mercury concert taking place. Loved spiral bedside lights!. 2 tiny niggles: mirror in bathroom far too high, designed for 6' man, I am under 5'!!! Basin ?blocked, water ran out very slowly
Clare Blackburn room 303 22/06/24

Leisure

10/10

Exceptional

21 Jun 2024

Sean

Oldbury-on-Severn

The hotel overall was good but prices were high for the room my initial room the tv didn’t work so I had to move rooms on my own but it was an upgrade slightly better.
I would stay again if I had to but the price was Z little expensive as I said

Business

6/10

Pleasant

20 Jun 2024

Lee

The hotel and staff were both excellent. The evening, however, was somewhat spoilt with the service and quality of the food - Medium steak was ordered and was unfortunately well done, and sides which were ordered arrived 10 mins after the mains were peesented - Not impressed

Leisure Partner

8/10

Excellent

15 Jun 2024

Peter

EV, friendly and no sandwiches

Landed at 8, very friendly welcome. Room is basic but fine, needs to be updated.
Full restaurant menu, but no sandwiches.
EV charging- not very cheap.
Breakfast comprehensive and good.

Business

4/10

Poor

12 Jun 2024

gary

We’ve stayed here many times over the years but we think this will be the last time.All I can say is that the hotel is completely run down to the ground and the only thing that is keeping it going in our opinion is the restaurant

10/10

Exceptional

03 May 2024

damon

Lovely place to stay

Business

10/10

Exceptional

15 Apr 2024

H

Very nice stay for a 3 star hotel.

You'll need a car to get around as it's in the middle of nowhere. I'm a type of traveller who needs space so go for the Comfort room if you're the same. Room was adequate for a 3 star hotel so wasn't expecting much but the breakfast buffet was excellent. Very freshly made especially in batch as they don't allow hot food to sit there to get soggy. My friend may write a review complaining about staff not able to make a mocha so if you see that then ignore her comments. She isn't classy and doesn't understand times are hard.

Friends_and_family Friends

4/10

Poor

07 Feb 2024

Verified traveler

Dilapidated

How people are leaving good reviews for this place are beyond me. The place is a dive. Saved only by the decent food & quality breakfast served by the attached Marco restaurant. The “comfort” room I was given was far from that. Bed springy, furnishings battered, carpets stained, windows might as well not have been there with the draft and noise they let in. To top it off there is no light in the bathroom?! What’s all that about?

Business

4/10

Poor

06 Feb 2024

Verified traveler

Dilapidated.

How anyone is leaving a good review about this place are beyond me. The place is dilapidated. The “comfort” rooms are far from their name, rooms are dated and cold, beds springy, and the draft and road noise from the old wooden windows… well it almost feels like there are no windows atall. My bathroom didn’t even have a light in it?! Maybe there are some refurbished rooms that are better and I was just shoved in the old ones?
The only saving grace is the restaurant and bar attached to the hotel, with good grub and serves up a quality breakfast.

Business

6/10

Pleasant

21 Dec 2023

david

Very nice hotel but seemed to be very understaffed, no one on receiption until 8.30am. The resteraunt only had 4-5 tables avilable because the lights were'nt working. The food was very good but wasn't made to feel very welcome. Perhaps it was the time of year but there weren't many guests staying. I would think twice about returning.

Business

10/10

Exceptional

26 Nov 2023

Sam

Friendly staff. Room was spotless and toasty warm as freezing outside. Bed was so comfortable hard to get out.
Food and service in restaurant brilliant.
We went to Bath for weekend and it was worth the 30 min drive to stay here for a third of the price of similar Bath hotels.

Leisure Partner

8/10

Excellent

27 Oct 2023

Hardeep

Great staff and very friendly. The only issue was in Rm 224 the kettle needed descaling and the jets in the jacuzzi bath as soon as i put it on all this stuff came out so had a shower instead which was good

Business Self

10/10

Exceptional

21 Oct 2023

Peter

Beyond expectations.

just booked one night for a short break. Price was good so we hoped for an adequate 3-star experience. We were very pleasantly surprised. Room was extremely clean and comfortable and in our view was 4-star quality. We also had a very nice evening meal in the adjoining restaurant. Have stayed elsewhere in the area on previous visits but would certainly choose this hotel again in future.

Partner

4/10

Poor

19 Oct 2023

Verified traveler

Review of two halves...

I know you don't go to a Hotel to watch TV, but as this was business i just wanted to unwind before bed for an hour. TV in room 113 could only receive BBC1, all the other channels missing or picture breaking up.

The towels have a weird almost \"chip fat\" smell to them?

Bed was comfy, and the restaurant is great.

Business

10/10

Exceptional

10 Oct 2023

Verified traveler

Great

Lovely hotel, very nice rooms, a very comfy sleep. Very good all round

Business

4/10

Poor

05 Oct 2023

Verified traveler

Poor Internet/Sleep

Nice Hotel, but poor stay.
Internet was very poor, constantly cutting out and disconnecting on any device (laptop/phone).
Poor nights sleep for an early work start as I was given a room with adjoining door to another guest. They were not particularly loud, but the door offered little to reduce any sounds/noise.

Business

8/10

Excellent

03 Oct 2023

Verified traveler

Third stay

This was our third stay at The Gables, we had a four poster bedroom this time, which was lovely. In the bathroom there was a spa bath, unfortunately the spa part wasn't working.

Partner

10/10

Exceptional

29 Sep 2023

Hardeep

A nice friendly run hotel. Quick good check in, the room was ok but just needed a bit of attention in some areas. The shower was brilliant with good water pressure. The restaurant is a Marco Pierre White franchise and the steak was nice. A lot of customers ordered a pizza and did look really nice, so maybe next time. The staff were all friendly and polite.

Business Self

6/10

Pleasant

25 Sep 2023

Kim

Adequate hotel clean, and well equipped one night only for business.

Business Self

8/10

Excellent

25 Sep 2023

Des

Comfy

Nice clean and comfy hotel, a little overpriced with expensive and little food offering

Business

6/10

Pleasant

11 Aug 2023

Chris

Disappointing restaurant

The hotel was good, the restaurant is overpriced both for food and wine and the food mediocre at best.

Partner

6/10

Pleasant

23 Jul 2023

Kay

Disappointed

In room refreshments meager, breakfast for allergies poor. Wifi didn’t work no matter what we tried.

Partner

8/10

Excellent

22 Jul 2023

Paul

Hotel clean staff friendly, looking dated

Friends_and_family Family

8/10

Excellent

16 Jul 2023

Richard

A good location for visiting Dursley, Wotton, or Thornbury. Plus conveniently located near an M5 junction. However, there isn’t much else around the hotel.

Leisure Partner

8/10

Excellent

04 Jun 2023

J

Comfortable room

Have stayed here before. Ideal location just off the M5 at junction 14 but not the quietest for traffic noise. Room was very comfortable and clean.
Disappointing that there are no lite bites of an evening in the bar. We were offered to book in the restaurant but we do not like Italian food.
A good choice for breakfast, continental and full English buffet, however as I said on my previous visit it isn't kept very warm! Neither was the water for tea and coffee.
It would have been nice to extend our stay but unfortunately our room was booked.

Partner

10/10

Exceptional

30 Apr 2023

Kvieta

Good

4/10

Poor

28 Apr 2023

Ben

Road side rooms need windows that seal better. Noisy all night

10/10

Exceptional

17 Mar 2023

Penny

Staff are very friendly

Business Self

8/10

Excellent

09 Mar 2023

Mark

Good place to rest your head

Excellent room and bathroom, first class overnight stay.

Business

10/10

Exceptional

30 Jan 2023

Verified traveler

Polite service, warm room.

2nd time of staying, polite check-in, room warm.

Partner

4/10

Poor

27 Jan 2023

Verified traveler

Disappointed

Cold bedroom, lots of road noise. No shower gel in the relevant container. No iron or ironing board. Old tired decor. Only dim side lights in bedroom, difficult to work by this light. Noise from interconnected room, which was not booked as well.

Business

8/10

Excellent

05 Dec 2022

David

Very nice stay

Lovely Hotel excellent restaurant great service but a little noisy when they have functions and you are trying to sleep

Partner

10/10

Exceptional

05 Dec 2022

Mary

Great Staff

Great hotel very clean and staff welcoming, evening meal was excellent, although breakfast could have been hotter.

Friends_and_family Friends

6/10

Pleasant

19 Nov 2022

M

Very average hotel

Room very average, small and not particularly friendly for the listed price. Duvet too small for bed. Bathroom and toilet needed attention. Shower difficult to operate, toilet did not flush properly and lid would not stay up. Very accommodating staff but restaurant menu too expensive and not really suitable. We weren’t told that a bar snack was available.

Partner

6/10

Pleasant

31 Oct 2022

j

Ok for 1 night stay

Arrived at hotel in afternoon , 5 minute checked in at reception , room ok but dated , carpet ok , booked 4 poster room but was just average really , bed just modern pine , car park view ,
One packet of 3 biscuits on tea tray between 2 of us ,
Jacuzzi bath , on using this at end of day was mortified to see dead insects coming out of holes so emptied it and made swift exit ,
Breakfast ok , plenty to chose from but ot hot as self service buffet , no table service at all have to make own tea and coffee too , think a pot of tea brought to table would be nice , heard others saying same ,
Room was noisy at nightime as had large Rotary event going on with music and mikes , wasnt told at check in , on the whole ok for 1 night , didnt see any staff on check out , def missing the personal customer service touch sadly

Partner

8/10

Excellent

29 Oct 2022

Linda

Very convenient location, close to an M5 exit. Very conveniently located for the places I wanted to visit, such as Slimbridge & Westonbirt

Leisure Self

8/10

Excellent

28 Oct 2022

Keith

One night stay over for business. Easy to find and pleasant enough. Room fine, clean and comfortable. Staff friendly. Good breakfast. Reasonable value.

Business