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Cross Hands Hotel

Bristol · United Kingdom

Tetbury Road, . 0 .View location

8.0/10Excellent608 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.0/108.0
Condition7.4/107.4
Location8.0/108.0
Neighborhood8.2/108.2
Amenities7.6/107.6
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  • Hotels with charm
  • Historical

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cross Hands Hotel

The hotel is located just minutes from Junction 18 on the M4. Old Sodbury is surrounded by the beautiful Cotswold countryside, with Bath and Bristol close by. The hotel is also convenient for the Badminton Horse Trials and Castle Combe Motor Racing Circuit.

It is just 32 km to Bristol railway station. Bristol Airport is some 44 km away, Cardiff Airport is about 94 km away and London Heathrow Airport is approximately 149 km from the hotel.

This charming old posting house dates back to the 14th century and these days attracts a diverse crowd of guests, including country lovers, horse racing fans, motor racers, golfers and young couples. The Queen sought shelter here during a blizzard in 1981.

Those who enjoy a bit of spooky history might like to know that the cellars were once used to house convicted criminals, sentenced to death by 'Bloody' Judge Jeffreys. The hotel is non-smoking throughout. It is fully air-conditioned and comprises a total of 21 guest rooms.

Read more about this hotelShow less

Facilities on offer include a lobby, a bar, a restaurant, Internet access and parking for those arriving by car.

The rooms each include a telephone, daily housekeeping, a TV, an en-suite bathroom and tea and coffee making facilities. A bath, a shower, a double bed, a radio, Internet access and an iron and ironing board all come as standard.

The hotel's restaurant is relaxed and spacious. It is spread over two levels, offering a warm atmosphere. Guests can choose from an adventurous and interesting menu.

By Car: the hotel is conveniently situated just minutes from Junction 18 of the M4. Simply follow the signs for Old Sodbury on the A46 for 2 miles until reaching the traffic lights at the crossroads.

Located in Bristol, Cross Hands Hotel Old Sodbury by Greene King Inns is in a rural location, within a 5-minute drive of The Players Golf Club and Dyrham Park. This inn is 12.1 mi (19.5 km) from Roman Baths and 12.2 mi (19.6 km) from Thermae Bath Spa.

Make yourself at home in one of the 21 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. The front desk is staffed during limited hours. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 12 per person
    • Pet fee: GBP 10.00 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Chipping Sodbury Golf Club 4.1 km / 2.5 mi
The Players Golf Club 4.4 km / 2.8 mi
Dyrham Park 5.9 km / 3.7 mi
Castle Combe Circuit 11.2 km / 6.9 mi
Manor House Golf Club 11.5 km / 7.1 mi
The Kendleshire Golf Club 12.1 km / 7.5 mi
Bath Racecourse 14.6 km / 9.1 mi
Westonbirt Arboretum 14.7 km / 9.1 mi
Beckford's Tower 15.5 km / 9.7 mi
Highgrove House and Gardens 16.4 km / 10.2 mi
Highgrove House 17.1 km / 10.6 mi
Cotswold Edge Golf Club 17.3 km / 10.7 mi
Kennet & Avon Canal 17.7 km / 11 mi
Bath Assembly Rooms 18.5 km / 11.5 mi
UWE Bristol 18.6 km / 11.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Single rooms: 10
  • Double rooms: 5
  • lodge
  • MasterCard
  • Visa
  • Maestro
  • Bus/Train station
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Garden
Show 3 more facilities & services
  • Bar
  • Restaurant
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Cross Hands Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Cross Hands Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Cross Hands Hotel

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Cross Hands Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Cross Hands Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Cross Hands Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Cross Hands Hotel

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cross Hands Hotel

8.0
Excellent
608 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
23 Jul 2026
Sheldon
On arrival the staff were very friendly and even upgraded our room. The room was clean and tidy, and very acceptable. Easily accessible to the old market town of Chipping Sodbury and the stunning village of Castle Combe which we did both. Enjoyed a late pint in the very good bar accompanied by some good 80’s music to help finish the day. Did not have breakfast as left swiftly for our ongoing journey to Wales.
Only down side was there was quite if lot of traffic noise early from the main road/cross road immediately outside the hotel, mainly due to a car meet at the near by Castle Combe race track, so be aware of race/track days at weekend’s. Otherwise a good stop of with easy excess from and to the M4.
8/10
Excellent
22 Jul 2026
Deborah
Lovely room comfy bed, a nice meal in the restaurant.
There was a sound of water filling up in a tank every 10 minutes throughout the night, which disturbed our sleep.
4/10
Poor
22 Jul 2026
Thomas
There was no notification that the restaurant was out of order on either their website or Hotels.com, resulting in no dinner being served, nor any hot breakfast. The breakfast that was served however was very minimal, consisting of coffee, tea, some slices of toast and some muffins.

There was also the problem of the room. There were large cracks in the wall of the bedroom (and I had noticed some very large holes in the wall in the hallway leading to the bedroom). The window was also very hard to open (which during a heatwave would have been nice...), and when it was open, it was either deal with a tiny crack, or have it open a bit wider, but risk having the window slam down.

At least the shower was clean.
Self
8/10
Excellent
18 Jul 2026
Andy
Positives. Staff friendly and helpful, food (dinner and breakfast) was enjoyable and well presented.

Negatives. Decor was tired, handrails need cleaning, room windows need attention.
Partner
8/10
Excellent
13 Jul 2026
Joanna
A friendly and well run and clean place to stay. Food is good.
Partner
6/10
Pleasant
11 Jul 2026
Richard
Breakfast service wasn't good.
Only one member of staff on duty serving.
8/10
Excellent
08 Jul 2026
Roger
On a busy road junction so some rooms are noisy. Staff are very friendly & helpful
Partner
8/10
Excellent
08 Jul 2026
Alan
Ancient coaching inn, much extended and modified, so many awkward staircases to negotiate, but that's all part of the historic charm of British pub hotels!

Excellent car parking - plenty of easy space.

Standard \"chain pub\" food: clean, fresh, hot and cheerfully served, but not inspired or inspiring. Greene King do, however, know how to brew and serve a proper beer, so overall \"satisfactory plus\".
Self
6/10
Pleasant
01 Jul 2026
Jane
Tired rooms pub and rooms, certainly need some updating, Just about bearable for a night. Not a nice smell in the corridor, I think they’ve had a leak. Disappointed it was only a limited continental breakfast.
Friends_and_family Friends
8/10
Excellent
28 Jun 2026
James
Staff were excellent but the hotel room was a bit tired with some general maintenance required. Very hot in the heat wave conditions with only a small desk fan provided and windows unable to be opened more than a few inches. Meal was disappointing. Beer was cold
Partner
6/10
Pleasant
22 Jun 2026
Neil
Was ok, the place looked overall a little grubby though and the room (for a single traveller) was small, but adequate I suppose. Reception staff wasn't overly friendly, I think he was having a bad day, barman was nice though. Surprisingly small range of ales (3) for a brewery -run place. Breakfast was good, a full English for me.
Self
6/10
Pleasant
21 Jun 2026
Amanda
Having had a really lovely conversation on the phone with two members of the team who sorted out my booking I was expecting a very warm welcome. This didn’t happen and throughout the stay the staff we did come across seemed really disinterested. It took far longer to check in than anywhere else we have ever stayed. The staircase up to the bedrooms stunk of drains. The bedroom itself was a little dated and the bedpost was broken. However the bed was very comfy and the shower was amazingly powerful. The room wasn’t serviced as we had just got back to change when they arrived and said they would have left by the time we had got ready. Not really a problem. When we went down for breakfast the first morning there were guests eating but no staff anywhere to be seen. We waited for about 10 minutes and left and had breakfast elsewhere. When we left the next day there was no staff anywhere to give feedback to so all we could do was drop the key and leave. Also the seating in the bar needs some attention. This could be an amazing place if someone was to spend money on doing it up and staff training.
Partner
8/10
Excellent
18 Jun 2026
William
Staff were excellent
8/10
Excellent
09 Jun 2026
Grant
Lovely old pub for our 1 night stay.
Rooms were clean and tidy and nice bar facilities downstairs.
Meals were good and the dessert tasting plate went down really well.
6/10
Pleasant
08 Jun 2026
Terri
It’s a bit remote, so you’ll need a car to get to see places. Not great for walking either due to lack of pavements. There isn’t local shops within walking distance. We drove to Castle Combe about 8 miles away. We paid for bed and breakfast - Despite having a hot breakfast menu in the room and on the breakfast tables, they were not serving cooked breakfast when we stayed. Just a basic continental breakfast.
Friends_and_family Friends
8/10
Excellent
06 Jun 2026
Jennifer
Convenient location for walking the Cotwolds way.
Breakfast was good although we only had the continental. Room was clean but needed a bit of TLC in places.
Bed wasn't too comfy!
Staff very friendly and helpful.
Partner
2/10
Poor
02 Jun 2026
Jose J
This hotel is a big NO, dont fall in the trap of vintage, nothing like in the pics.It needs a revamp now!Do not recommend
Partner
8/10
Excellent
01 Jun 2026
Nigel
Excellent breakfast, friendly staff
Partner
10/10
Exceptional
28 May 2026
Margaret
Lovely old pub with creaky floors. Great nights sleep in a comfortable bed
Partner
4/10
Poor
13 May 2026
Barry
The food was really good, especially the breakfast but that was the only positive.
The room that I was allocated ( room 6) looked good if dated, with lots of sockets but no USB charging points, it had a huge bed which was too soft for me but would suit others and that’s when it went down hill. There was a noise every 30 seconds or so like the room above me was flushing its toilets. I thought it would eventually stop but no. In the end I asked for a change of room and was asked if I had touched anything? Been there a couple of hours so yes I had. The new room although smaller was much better, still could hear a noise but imperceptible unless you were already listening for it. Again no USB points but comfortable. The en-suite was a wet room type and almost flooded during my 3 minute shower and left pools of water on the floor, so I had to put towels on the floor to brush my teeth after breakfast, which as I said was highlight.
Self
8/10
Excellent
03 May 2026
Colin
Great, friendly staff, clean room and cosy bar
Friends_and_family Family
6/10
Pleasant
06 Apr 2026
Sameer
It’s a very old property but you can’t find anything good near that area with hot food facility. Only worry is that the properly is very old and make noise when you walking all over near the rooms.
Self
4/10
Poor
02 Apr 2026
Kevin
The hotel is very tired. Could do with a lick of paint and clean the carpets
Self
8/10
Excellent
23 Mar 2026
Roderick
Good location for touring South Gloucestershire
Friends
6/10
Pleasant
22 Feb 2026
Katy
Family room 22.

Pros- lots of free parking, able to eat dinner and breakfast if needed, nice sized family room, good shower.

Cons- uncomfortable bed really needs new matteress, sofa bed needs replacing not at all comfortable. Staff noisey in the mornings in private room opposite.
6/10
Pleasant
19 Feb 2026
Tony
Staff good, tv didn't work - colour all green

Sink in bathroom blicked with plug couldn't remove so ficnt use
Very noisey due to main road and old windows
Business
10/10
Exceptional
15 Feb 2026
Victoria
Great staff. Fantastic food. Really nice place to be
4/10
Poor
04 Feb 2026
Carole
Shower very dirty , mould on window and windowsill .
Had to flush toilet as was used before we were given room key
Leisure Partner
10/10
Exceptional
01 Feb 2026
Cathy
Lovely welcome from Paul and the team at the Cross Hands. Clean room and delicious breakfast at a reasonable price.
Self
8/10
Excellent
01 Feb 2026
Neil
Room was clean and the staff are very nice
10/10
Exceptional
18 Jan 2026
Rob
The property in a beautiful ancient coaching inn. The pub downstairs is friendly, the food and drinks are like any Greene King pub so it's well priced and good. Breakfast is cheaper if bought on the room. There is a choice of buffet or buffet+hot. Both are nice. Inevitably the property shows some signs of age. Definitely ready for some paint touch up. However that is part of the charm. The floors upstairs are rarely flat due to hundreds of years of settlement. We had a fabulous time with three generations of family over New Year.
Leisure Family
10/10
Exceptional
18 Jan 2026
Carl
We were made very welcome by the staff
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
rob
All good
Business
10/10
Exceptional
03 Jan 2026
Jon
Checkin, John went overboard to change one of our rooms to accommodate Steve who has trouble walking to the ground floor. The food was excellent, both evening meal and breakfast.
Leisure Friends
10/10
Exceptional
20 Dec 2025
Kim
Room very comfortable and warm
Food excellent , seemed and tasted like it was all freshly prepared
10/10
Exceptional
17 Dec 2025
Roger
Superb staff make you feel very welcome from the minute you arrive and go out of their way to ensure you are comfortable and happy. My room lacked any drawers but made up for it with a huge shower and bath. The bed and pillows of good standard and the CH was excellent.
Self
8/10
Excellent
04 Dec 2025
Alan
All food was very good.
Self
8/10
Excellent
01 Dec 2025
Frank
Very comfortable,good food,good ales. Very comfortable bed room a good size, only downside is shower a bit small in size, other than that would recommend Green King pubs
Leisure Partner
6/10
Pleasant
14 Nov 2025
Matthew
All staff couldn’t do enough, they were excellent however they need more of them. Hotel is very dated now and need updating, room wasn’t very clean, marks on curtains, windows and some of the walls on the room, water taps are very loud on the room, the room next door used theirs in the middle of the night and woke me up.
Business
8/10
Excellent
10 Nov 2025
tamsin
the amazing bath was the highlight, helpful welcoming staff
Leisure Self
8/10
Excellent
06 Nov 2025
Chris
Easy check in and a nice quiet room
Business
10/10
Exceptional
13 Oct 2025
Darren
Brilliant hotel. we ran over hill road to Chipping sodbury and river Frome. stayed in the same room as the Queen stayed once. For a Bacon sandwich inbetween meal times.
Leisure Partner
8/10
Excellent
04 Oct 2025
Henry
Drink options were fine - work space, if needed, was fine too.
Partner
10/10
Exceptional
17 Sep 2025
Pam

Wonderful stay

Lovely venue. Very comfortable room, excellent service, staff very welcoming. Delicious dinner and substantial breakfast.
Partner
8/10
Excellent
11 Sep 2025
richard

Will stay again

Great food, good hot shower, my room is a little tired. Will stay here again.
Staff are very pleasant
Business
8/10
Excellent
09 Sep 2025
Kim
Stay was fine
Business
2/10
Poor
08 Sep 2025
Verified traveler

Tired

I'm sure it was amazing back in the 40's when they last redid the carpets, very tired, poor bathrooms, poor bedding, rooms. Staff did their best, I wont be back
Business
2/10
Poor
06 Sep 2025
Verified traveler

Unfortunately rubbish

I’m sure it was amazing in the 40’s, but that appears to be the last time the carpets were updated, not the jewel in the green king crown
Business
10/10
Exceptional
25 Aug 2025
tony
Staff was lovely, plenty of parking ,hotel has character
Leisure Partner
8/10
Excellent
10 Aug 2025
Helen
Pros: staff were friendly, the hotel was lovely, bedroom was old but it had a great feel, bathroom was clean tidy and everything in the room that you needed was there. The grounds of the hotel was picturess and beautiful, the building itself was beautiful and an old coach house
Negative: The food unfortunately was a major let down!! The steak was well over done even thou we requested medium, the mac & cheese had been pre cooked and warmed up in microwave and not eatable. The starter chicken strips was fine but there was no dips, no side garnish, just a bowl of chicken. The squid had no taste, and was very little in the bowl, there was more garnish then anything else
The pudding was ok it was eatable but not worth the money
Leisure Partner
10/10
Exceptional
02 Aug 2025
Debbie
Very welcoming hotel
Food was reasonably priced and good value for money
Rooms and beds very comfortable and clean
Partner
10/10
Exceptional
02 Aug 2025
Jamie
Very nice stay, better than expected from a pub hotel. Nice room, friendly staff, decent breakfast.
Leisure Partner
8/10
Excellent
27 Jul 2025
Colin
Excellent staff, breakfast and evening meal really good.Only problem was last night I stayed was woken up at 0230 by noise from room above only stopped about 0630 mentioned it to staff.Was told it was kitchen managers room and he had some problems sounded like he was retiling the roof.Didnt need that with a 300 mile drive home.
Leisure
6/10
Pleasant
24 Jul 2025
Matt

Adequate

Not bad, would stay again.
Business
10/10
Exceptional
16 Jul 2025
Heather

Wonderful staff!

Personable staff-charming and attentive to all our needs. We had everything we needed in our stop walking the Cotswold Way. We had 13 different hotels along the way and with this one it was the staff that made it a great stay.
Friends_and_family Friends
10/10
Exceptional
14 Jul 2025
Tracey
Beautiful old building, very clean.
Paul the manager and his team were excellent.
The food was lovely.
Will definitely be returning 👍
Friends_and_family Friends
10/10
Exceptional
13 Jul 2025
Carol
Great staff, early check in, comfortable bed, very clean room.
Leisure Partner
2/10
Poor
25 Jun 2025
Ryan

Wheres the Manager

I was avaged by bed bugs and offered another room which was the same. I had very little sleep. Told to speak to the manager in the morning. Went to reception to be told by duty manager there was no manager on duty. Then one appeared. House keeping told me I looked like I had an allergic reaction. I have no allergies. I felt like I was being ushered out the door. To be fair the assistant manager was trying but DM and housekeeper spoke over him and myself until I insisited they listen. No report filled in and when I said they said they would do it. There was no re assutrance that this would be dealt with at all.

I stayed two weeks ago and it was ok but this was awful
Business
8/10
Excellent
23 Jun 2025
Nigel
Staff were extremely helpful. Food was great….
Leisure Pet
2/10
Poor
19 Jun 2025
Marcus
The worst stay in a hotel I have ever experienced. Road noise, banging doors and un-helpful, arrogant staff.
Business
8/10
Excellent
19 Jun 2025
Jean
Room was big with good facilities but smelt of cigarette smoke in bathroom.
8/10
Excellent
09 Jun 2025
Alison

Relaxing stay and delicious food

We had a lovely 3 night stay with friendly helpful staff.
Hot breakfast was cooked individually to order and would swap things around to suit you. I had read about slow service but if you aren't in a rush the pace is relaxed.
Nice old building but good modern bathroom.
The only downside was wanting to sit outside as there was not a handle to get back in and some people kept shutting the door tight.
Partner
6/10
Pleasant
19 May 2025
June
Staff very friendly, but the breakfast - Continental- offerings looked very poor. I passed over that, and also found that the chef was also the waiter, and he and a manager, who was possibly the cleaner, were the only staff on duty. They were very friendly and helpful despite that they were obviously rushed off their feet. They deserved a medal.
8/10
Excellent
27 Apr 2025
Stuart
Free parking, so big that local vintage car club used it as meeting point. Enjoyed the duck for dinner and cooked breakfast in the morning. Room was bigger than expected, clean and quiet. Some parts looked like they needed redecorating but it is an old coaching inn. Only ten minutes from Dyrham Park.
6/10
Pleasant
20 Apr 2025
Phoebe
Lovely staff and a clean room however it felt very dated, the furniture and decor in our room were very dark for the room and dated. The bathroom looked lovely and recently redone but the shower hose was gold which didn’t match the silver fittings and was also degrading.
Leisure Friends
10/10
Exceptional
19 Apr 2025
Thomas

Beautiful hotel, loving service

Just a great, authentic British Pub Inn with delicious food and great service both in the restaurant and the Inn.
Staff were a delight. Rooms were spacious and well equipped. Beds were comfy!
Partner
10/10
Exceptional
14 Apr 2025
Sally

No better !

If you check back, I stayed here a year ago.
It wasn't so good. But a year later and new owners and my god what a change.
Parking is great.
Met by welcoming staff.
I had my usual room and it had been redecorated and now the windows open, no longer painted closed.
Lovely powerful shower.
Last year the evening meal was terrible, tiny portions and over priced.
But with the new owners they have turned it around. I had a lovely evening meal at a good price. Mon to Fri they have deals on two & three course meals and they are fantastic deals, you need to look.
I had my breakfast this morning and it was good to see they hadn't changed the gentleman on shift. He is a credit to the owners, so cheerful and helpful. Fingers crossed he's still there next year.
So yes, I will definitely be using this establishment again next year, in fact I have already booked my usual room there ☺️ One happy customer.
Business
10/10
Exceptional
06 Apr 2025
Darren
Always stay here when visiting Family. big car park and close to Some lovely village's. Staff are brilliant. Thank you for Giving us Room 17. Margaret loves the Bath. se you next time.
Leisure Partner
10/10
Exceptional
06 Apr 2025
Verified traveler
Convenient location, ample parking & a good menu.
Self
10/10
Exceptional
05 Apr 2025
Mark

Good stopover just off M4.

Good overnight stop. When travelling just off M4
Partner
6/10
Pleasant
21 Mar 2025
Verified traveler

Old school hotel with friendly staff.

Old school hotel with friendly staff. Good, reasonably priced evening meal. Breakfast is good quality but sooooo slow. Over 50 minutes from ordering to getting my eggs benedict, despite chasing twice. That’s too slow particularly for a weekday morning. Early warning and suggestion of faster alternatives would have been appreciated.
Friends_and_family Friends
10/10
Exceptional
02 Mar 2025
Jonathan

Nice enough

Nice enough
Partner
8/10
Excellent
17 Feb 2025
Jayne
The room was clean and tidy but decor needs a refresh
8/10
Excellent
10 Feb 2025
Mandy
Business trip, room was clean but could have done with more tea and coffee.
Bed was super comfy.
Business
4/10
Poor
01 Feb 2025
Matthew
Smelly pub, russian roulette with the rooms (some nice, others loud and dirty) footsteps heard above and pub noise below… ideal for a contractor but even then too pricey
Self
4/10
Poor
29 Jan 2025
Adam

Time For a Refit

Time for a refit, Food poor quality.
Business
8/10
Excellent
24 Dec 2024
Owen
Parking a dream, doors to the rooms could be a little easier to closer rather than waking the entire hall way. Meals were excellent, nice and warm
Business
10/10
Exceptional
18 Dec 2024
Stephen

Much better than expected

Wasn’t expecting much just a place to rest our heads, however we had a lovely stay very comfortable and with decent food but best of all was the staff who were so friendly and couldn’t do enough for you
Partner
8/10
Excellent
18 Dec 2024
Terry

Family catch up

Room very good
Very comfortable
Food and service in restaurant good
Value for money
Only disappointment the bar ran out of Botter and IPA early evening on the quiz night! Disappointing as hotel owned by a brewery!
Otherwise all good, with plenty of parking.
Very pleasant staff.
Friends_and_family Family
6/10
Pleasant
11 Dec 2024
Carol
Looks worn out and sad. Very noisy, everything creaked and groaned. Could hear people above and both sides. When someone had a shower sounded like they were in the room with you magnified 10 times. Someone had tv/ radio on from the time I arrived until 11.30 pm, very irritating. Bed very comfortable. For a single room bathroom was a decent size. Breakfast, continental, was really good. Staff polite and very helpful.
Leisure Self
6/10
Pleasant
05 Dec 2024
salvatore

Could be better

Hotel very dated. Needs modernising and new windows as its very draughty. Staff very good and efficient.
evening Food mediocre but bfreakfast good. Usual British breakfast with some continental pastries.
Self
8/10
Excellent
24 Nov 2024
natchaya

Good services

It was good hotel
Lovely staff
Lovely food
Good services
Partner
10/10
Exceptional
04 Nov 2024
Duncan

Cozy Historic Inn

I recently had the pleasure of staying at an incredible 700-year-old coach house turned inn, and it was an unforgettable experience from start to finish. This charming historic gem served as the perfect base for exploring and hiking the stunning surrounding areas. From the moment I arrived, the cozy atmosphere enveloped me, making me feel right at home.
The inn’s food was outstanding, with every meal showcasing delicious flavors that exceeded my expectations. The cold, refreshing beer was the perfect companion to a day of adventuring. One of the highlights of my stay was the warm and engaging staff, who went above and beyond to share fascinating stories about the building’s rich history, adding a wonderful layer of depth to my visit.
Despite the age of the building, the water pressure in the bathroom was impressively strong, ensuring comfort without compromise. The single-pane, slightly drafty windows only added to the authentic feel, enhancing the old-world charm and making my stay feel like a step back in time, in the best way possible.
Overall, this inn is a perfect blend of history, comfort, and hospitality. I highly recommend it to anyone looking for an immersive and memorable experience that combines the beauty of the past with modern comforts.
Self
10/10
Exceptional
21 Oct 2024
Darren
Thank you, John and the Staff. Another great stay at your place. Visiting Family. see you Next year. from Darren and Margaret.
Leisure Partner
10/10
Exceptional
20 Oct 2024
Laverne
Nice historical property with warm cozy atmosphere. There was an issue the evening we dined and our order didn't make it to the kitchen. Great effort was made to expedite our order and recompense the situation which we appreciated. Food quality was very good.
Leisure Family
10/10
Exceptional
17 Oct 2024
Robert

Lovely Friendly Hotel

Being an old building it has plenty of character throughout. Rooms are clean and well equipped.
Its is close to a main road junction and has easy access to the M4, although it was close to the main road, you don't hear the traffic noise from the rooms.
It has plenty of car parking.
Food is freshly cooked and very good with plenty of different options to choose from.
Good choice of drinks (including draught) to choose from.
Staff are also very helpful.
Business
10/10
Exceptional
01 Oct 2024
Lester
I had a pleasant stay. I did have some road noise as my room was by the road, but always carry earplugs nice stuff and good food.
Business
10/10
Exceptional
17 Sep 2024
Stuart
Bed was really comfortable, food was really good aswell, have booked again for my next visit.
Business
8/10
Excellent
13 Sep 2024
Martin
We stayed for one night, meeting and dining with family. The room was comfortable, very large bed but could do with a lick of paint and other tlc. The bar food was extensive but sadly as it appeared to be the end of a busy Sunday roast day, some food was cold and sent back. Nonetheless, a good price stayover
Friends_and_family Family
10/10
Exceptional
13 Sep 2024
Stewart
My stay was first rate and a big factor was the people - from check-in, in the restaurant and the bar and at breakfast we encountered people who took pridfe in what they did and were genuinely welcoming
Friends_and_family Family
8/10
Excellent
13 Sep 2024
Roderick
Brilliant location for touring round the area.
Disastrous that for several days there were no eggs for breakfast.
Business_and_leisure Self
10/10
Exceptional
11 Sep 2024
Andy

A good hotel

I've stayed here numerous times over the 13 years,seen a lot of changes.
Ive never really had a bad experience.
A massive carpark and it's free to use
Always a quick check-in and information given .
Most rooms are a good size except for the single room
Shower rooms are on the compact size though
Beds are super comfortable
WiFi has improved and is good
Showers ate Always hot and powerful.
Breakfast not always included but could add if wanted.
Evening meals are good and good vaule
Though the menu seems to be getting smaller!
Location is next to a busy junction with nothing else close by but some lovely walks would stay again when in the area
Business Self
10/10
Exceptional
25 Aug 2024
Deborah

Wedding weekend

Always stayed there during family parties. Always a fantastic place to stay no problems. Lovely room and spacious bathroom.
Friends_and_family Family
6/10
Pleasant
19 Aug 2024
David

All a bit tired

All a bit tired and in need of a makeover
Business
6/10
Pleasant
08 Aug 2024
Gillian
We have been to this hotel several times but it is starting to get tired. Staff were friendly but very busy - less around than previous visits.
Our room had no electricity initially but this was quickly sorted. Then we had not hot water so cold / no shower before dinner. We heard later was the whole hotel. Again this was sorted overnight so could have shower next morning.
Partner
10/10
Exceptional
31 Jul 2024
Joanne

Wonderful staff

I took my mum for a two day break and she unfortunately got heatstroke and wasn’t feeling well. The staff (in particular the two Donna’s) were so lovely and caring.
Friends_and_family Family
2/10
Poor
28 Jul 2024
george
RUN DOWN WANTS SOME T.L.C.windows do not open
broken rope bathroom tap drips toilet seat moves,bathroom door catch needs repairing,chair want repairing arms
torn at the edges and leavesinsides on the floor the bedroom therefore needed cleaning lots of mess on the floor.It is a wonderful hotel but a little run down it is in the ideal site for us very convenient.
Leisure Family
6/10
Pleasant
21 Jul 2024
keith

Friendly pub with lovely food.

This pub is in need of a complete overhaul, new management just taken over and work starting soon.
Food in Restraunt was excellent with great choices, recommend the steak and ale pie. Breakfast very good value with many options available.
The rooms are very dark and tired with most if not all being on the main road. No a/c and rooms very warm, difficult balance whether window open for cool breeze but then noisy from road traffic.
Be aware that the front door should always be available to use after closing, however we were locked out because of an issue with the mechanism and out of hours contact number not answered by duty night manager.
Friends_and_family Friends
10/10
Exceptional
14 Jul 2024
Jon
The rooms are small but well presented with all the accessorise you would expect. The bar is stocked with the usual Greene King beers along with the standard Greene King menu. Service was excellent. Breakfast in the morning was again super.
Leisure Friends
10/10
Exceptional
13 Jul 2024
DENISE

Lovely overnight stay.

Very nice place, food was very good and the place was ideal location, as we were watching a concert at the Westonbirt Arbouretum. Definately stay here again.
Partner

Location & surroundings

Cross Hands Hotel
Tetbury Road, . 0 ., Old Sodbury, United Kingdom

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Cross Hands Hotel

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