Name: Whatley Manor
Address: Easton Grey, Malmesbury, SN16 0RB, GB

8/10

Excellent

15 Jul 2026

Luke

Good stay , little dated in spa etc

10/10

Exceptional

24 Apr 2026

Safeena

Every thing was lovely....Spa could do with a refurb

Partner

10/10

Exceptional

13 Apr 2026

Julie

The stsy was terrific.
Such a lovely, calm place to sit about and enjoy the amenities of which are many, and the superbly nice environment.
Staffing was understanding and friendly.
Highly recommended; wecwill return for sure 👌

Partner

10/10

Exceptional

10 Apr 2026

jaz

Staff were sooooooo friendly and genuinely nice!!food was fantastic and the suite was superb

10/10

Exceptional

19 Dec 2025

Michael

We truly had the best stay at Whatley Manor, the room was gorgeous and so cosy, the staff were incredibly attentive and knowledgable. Spotlessly clean, the food was fantastic too!

Leisure Partner

8/10

Excellent

04 Dec 2025

Carol

The breakfast buffet was smaller than most luxury hotels. Servings were small. Not a big choice

Partner

10/10

Exceptional

21 Nov 2025

Ami

Amazing stay, the staff were all superb especially Emma at reception and Harry the Restuarant manger. Highly recommend for couple stay, dogs allowed too! The dining room tasting menu was incredible with 9 courses and different experiences

Leisure Partner

10/10

Exceptional

15 Nov 2025

Kirsty

Another beautiful stay at this wonderful hotel - the Sunday roast was spectacular & the service across the board was wonderful.

Partner

10/10

Exceptional

09 Nov 2025

Michael

Everything was wonderful. Staff so welcoming and pleasant!

10/10

Exceptional

26 Oct 2025

Rohit

Perfect 10 Year Anniversary Stay!

We spent 3 nights at Whatley Manor for our 10 year anniversary and honestly couldn't have asked for better. The suite was spacious, spotless and properly luxurious - plus so peaceful you'd forget you're only an hour from London.

The gardens are absolutely stunning, clearly maintained with real care. We booked the Michelin star restaurant and they were brilliant about my dietary requirements - not just accommodating but genuinely excited to make it work. That attention to detail carried through the entire stay. Every staff member made us feel looked after without being over the top about it.

The lounge was gorgeous, drinks were excellent, and everything from their sustainability efforts to the little stories behind the property just added to the experience. The views alone are worth it.

Only complaint? We just wanted more of it so, wished we'd booked longer. Would absolutely return.

Leisure Partner

8/10

Excellent

23 Oct 2025

Sandra

Lovely stay in a dog friendly spa hotel

Very friendly. Excellent service. Very dog friendly. Food could be better.

Self

10/10

Exceptional

12 Oct 2025

Yossi

Very beautiful and clean
Excellent service
Beautiful area

Leisure Family

10/10

Exceptional

31 Aug 2025

Mary

Lovely short break although bath not working we were hoven a discount

10/10

Exceptional

30 Aug 2025

Bryan

Incredible property and staff

Leisure Partner

10/10

Exceptional

04 Aug 2025

Michael

Lovely property. Excellent room and friendly staff.

Leisure Partner

10/10

Exceptional

01 Aug 2025

GARY

A perfect place to relax

We only stayed for one night, but we will be back as the place is fabulous, staff are lovely, and the food is amazing

Partner

10/10

Exceptional

09 Jul 2025

Robert

Old charming manor that is one of the best in Cotswolds. Having stayed at a couple others including Lords of the Manor, the positives of this one in comparison are: its easier to get to from London, the grounds are amazing and impeccable, its a truly remote feel among the hills, land and animals of Cotswolds, and the michelin starred Dining Room is probably the best food in the Cotswolds. The only real obvious negative vs say the Lords of the Manor is you arent in walking distance of a charming town/village. But since you most certainly will be renting a car to get here it is a small negative. Highly recommend this hotel!

10/10

Exceptional

19 Jun 2025

Craig

The staff were so amazing couldn’t do enough to make our stay as wonderful as possible thank you we will be back

Leisure

10/10

Exceptional

31 May 2025

Eunice

An oasis of calm and tranquility. Wonderful grounds and attentive friendly staff.

Friends_and_family Family

8/10

Excellent

26 May 2025

Debra

Beautiful Place with Questionable Management

Whatley Manor is a beautiful property with excellent staff but a bit questionable management.

1. You are grandly directed to drive through castle like doors that open as you approach. However when you dive in, you are greeted by a “What Door do you Choose” option. There are 5 doors to choose from, NONE have any markings. We chose one where we wandered through a good part of the hotel before we reached reception. We had chosen the wrong door!!

2. The lighting switces in the room are all the same with very questionable directions and functions. We never did understand them.

3. I went down to the bar to get some ice and also asked for 2 wine glasses and a wine bottle opener. They gave me the ice but said they would bring the glasses and opener to our room. They did this a a few minutes but the person who deliver them told us she couldn’t leave the wine opener because it was hers. She offered to come into our room and open our wine. Since my wife was indisposed, I rejected her offer.

A few minutes later I called the front desk and asked if they could bring an opener to leave with us. Another girl arrived a few minutes later. But she too said that the wine opener was hers and she couldn’t leave it. A finalily convinced her to leave it and I would return it in a few minutes. Which I did.

The management needs to have their “heads examined”. The staff was wonderful but the management decisions leave MUCH to be desired!!

Partner

10/10

Exceptional

15 May 2025

Craig

Simply a beautiful property, great staff, an excellent spa, wonderful gardens and grounds to explore and great privacy. Highly recommended.

Business_and_leisure Partner

8/10

Excellent

19 Mar 2025

Howard

Lovely Hotel, limited breakfast buffet options considering it is a 5 star luxury hotel.

10/10

Exceptional

13 Feb 2025

Mark

PONDER NO MORE....AN EXPERIENCE NOT TO MISS !

Don't waste any time. This is the place.
Perfect grounds and classic structures.
Great restaurant! Chef over-heard me ask about where was 'the local spot\" for the best cottage pie. He made it special for me that night for dinner. It was the \"Shakespeare of Cottage Pies.

As a veteran of California spas for many years, this is the best spa experience ever, with amazing bubbling pools that connect inside to outside, a series of sauna's from dry to infrared to steam, and a sensory deprivation flotation tank that looks like a space-pod.

Stop thinking. Book your stay!

Partner

10/10

Exceptional

13 Dec 2024

Tamesha

A wonderful stay… the service was impeccable with such friendly and accommodating staff. Dinner at the Dining Room was such a treat. Will definitely return!

Leisure Family

10/10

Exceptional

09 Dec 2024

Emma

Excellent hotel and amazing Michelin Dining Experience .

Leisure Partner

10/10

Exceptional

09 Dec 2024

Robert

A lovely place to really switch off for the weekend. Staff were attentive, cocktails were excellent, and the Spa is great.

Leisure Partner

8/10

Excellent

30 Nov 2024

Agnes

Beautiful property . Could improve service to make it more client convenient and not have to ask for water, glasses, heat and bathrobe at the spa

Leisure Family

10/10

Exceptional

19 Nov 2024

Liz

This is the place to go when you want to feel special. I travel a lot and the service is 6*.
Bed linen was lovely, location and that special “drive up to the door” and relax.
They even had a special cake in the room for my birthday.
Only recondition for any already superb service are:
Cost of wine!

10/10

Exceptional

24 Oct 2024

Mohammed

Beautiful grounds and building

Leisure Partner

10/10

Exceptional

19 Jul 2024

neil

Exceptional

Exceptional service and facilities.

Partner

10/10

Exceptional

30 May 2024

Blythe

A beautiful property with exceptional staff And service. It’s a 6 star property!!

Leisure

8/10

Excellent

22 Apr 2024

Aashit

Lovely hotel but look out for hidden charges.

It is a beautiful luxurious hotel with a superb spa. Rooms were nice and bedding very comfortable.
Grey's restaurant food is average and very limited choice and overhyped but breakfast was excellent.
The biggest surprise on checking out was that they charged 10% service charge on the whole bill including the room charge that was prepaid on Hotels.com. There was no warning and left a bitter taste.

Partner

6/10

Pleasant

18 Apr 2024

Verified traveler

Nice hotel, bitter ending

A nice hotel, as you would expect for 5-star.

However, after paying £450/night for a 2-night stay at this hotel it left a real bitter taste to be presented with a bill for an additional 10% service charge for our stay. This is a distasteful Americanism and profiteering.

What are guests paying £450/night for if not the 5-star service?!

Partner

10/10

Exceptional

10 Apr 2024

Samantha

Staff here are beyond amazing! Special shout out to Alivia in the Spa. One of the best therapists across the world!
Fantastic spa facilities. The most beautiful gardens. Responded well to feedback and went above and beyond in their customer service.

Business_and_leisure Partner

10/10

Exceptional

14 Nov 2023

Hazel

60th birthday break

What an amazing hotel. Booked for 60th birthday treat, gave me a lovely cake and candle in the room! Extremely clean, lovely room, excellent spa. Charcuterie in the evening was an added bonus, excellent. Would definitely recommend and book again

Partner

10/10

Exceptional

24 Oct 2023

Emma

Peaceful stay, loved every second

Had the best stay, loved the spa, great service, very clean, i keep thinking about the amazing brownie and cheeses they served on the antipasti board. Bed was super comfy, very peaceful room.

Downside was the room was boiling even though we turned the radiator off at 6.30pm and in contrast the large steam room and infra red rooms in the spa were a bit cold.
These minor issues are just minor and im already planning when i can return again as 1 night wasnt enough

Partner

10/10

Exceptional

14 Sep 2023

Gina

Wonderful spot, spa is amazing, gardens are beautiful. Great spot for a few days of rest relaxation and surrounded by beauty.

Leisure Friends

10/10

Exceptional

14 Sep 2023

Anna

It was a most heavenly stay!! The property was spectacular and the staff was wonderful! I dream to return on day 🙏❤️

Leisure Friends

10/10

Exceptional

26 Aug 2023

Max

10/10 - Wonderful

A fabulous stay which we couldn’t fault. Amazing service, a fabulous spa and the food in The Dining Room was excellent too. We’ll definitely return and will also book in for Sunday lunch soon too. Highly recommended!

Partner

10/10

Exceptional

03 Aug 2023

Avi

Perfection

We had a delightful stay at Whatley Manor. The hotel is fabulous and super luxurious and the spa is a treat. The service was impeccable and we were made to feel at home away from home. We highly recommend this hotel.

Partner

10/10

Exceptional

14 Apr 2023

Debbie

Perfect stay. Spa was lovely and room was a good size.

Leisure Partner

10/10

Exceptional

13 Mar 2023

Laurence

Excellent facilities, amazing staff, a great stay

A truly amazing stay at a wonderful hotel. The facilities are excellent, the staff are outstanding; incredibly helpful, welcoming and polite.
We will definitely be coming back again very soon!

Partner

10/10

Exceptional

13 Sep 2022

James

What dreams are made of!

Fantastic Anniversary stay. The staff were all absolutely wonderful which really enhanced our experience at this beautiful countryside hotel. The grounds are breath-taking we simply could not fault the hotel!

Partner

10/10

Exceptional

31 May 2022

Alison

The height of luxury

Superb stay. Every need catered for in such a beautiful environment.

Partner

10/10

Exceptional

14 Dec 2021

Verified traveler

Perfect pre Christmas getaway

A wonderful relaxing pre Christmas treat. One of the best Spa hotels I have visited in the UK and facilities were excellent. Service throughout the hotel was friendly and attentive. Couldn’t fault the room we had in anyway and the bed was particularly comfortable. I had my best nights sleep for ages. Everything was very clean and felt Covid safe. We were particularly impressed by the hotels mission to be eco friendly and plastic free. We ate in Greys Brasserie and our only slight criticism was the limited menu choice and lack of additional vegetables though I’m sure we could have had some if we’d asked. The food we had couldn’t be faulted and there was an excellent choice for breakfast. Would be very happy to return anytime and would love to try the restaurant.

Partner

8/10

Excellent

20 Oct 2021

Ellen Mair Jones

Relaxt

Lovely relaxing ambiance, friendly and fantastic spa

Partner

10/10

Exceptional

01 Oct 2021

Amber

Good review

I’d come again without question

Friends_and_family Friends

8/10

Excellent

15 Sep 2021

Mark

Exceptional meal experience

Stayed at Whatley Manor in order to have dinner at the 2* Dining Room which was superb!
Had a couple of hours in the spa first which is definitely worth checking out.
Only minor niggles - the phone was out of order so unable to use room service
Need to be aware that a discretionary 10% charge is added to the total bill including accommodation which is a bit cheeky as not advised on Hotels.com. Given the room rate, it’s not an inconsiderable amount, however can be removed in checkout.

Partner

10/10

Exceptional

06 Aug 2021

Catherine

Pure luxury

From the moment you drive down the tree lined lane, you can see the beautiful building with lovely gardens. Whilst this is a lovely hotel to stay at, the visit is made even more special with the lovely spa facilities. The Greys brassiere restaurant offers great food and drinks and the staff are very knowledgeable and attentive.

Partner

10/10

Exceptional

02 Oct 2020

Jonathan

Amazing! Absolutely fantastic hotel and we will certainly be back!

Partner