The Rock Hotel

Gibraltar , Gibraltar
GIBRALTAR, 3 Europa Road
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100 reviews shown

6/10

Pleasant

07 Mar 2026

Leslie

This hotel is up very steep roads and driveway. If you don’t have transport you might want to consider staying elsewhere. It’s a beautiful old building which, in my opinion, has been ruined by laminate flooring in rooms/shower rooms. In the shower room it is difficult to reach the toilet paper whilst seated, behind you and to the left. There is little space to put your toiletries in there and the towel rail is too high for someone who is 5ft 2in. No shower caps are provided but the toiletries provided by the hotel were very nice. We ate in the bar the first evening and found staff weren’t the friendliest. We had burgers which were ok but dessert was very disappointing. My husband ordered apple pie and custard which came with a spoon of custard, a spoon of ice cream and a squirt of cream. What’s that about? I had parfait which was tasteless and the base was dry sponge. There were small black insects flying around and trying to get at the food and drink. I won’t stay at this hotel again.

Partner

10/10

Exceptional

07 Mar 2026

Terry

Excellent hotel, great room with fantastic view. Staff were friendly and helpful. Great locatiin and walkable to centre

10/10

Exceptional

05 Mar 2026

Teresa

Lovely hotel, helpful staff and nice bedroom with amazing view overlooking Bay.
Breakfast great, fresh with lots of variety to choose from - highly recommended
Would definitely return to stay here
Bus stop outside hotel - very cheap fares with all areas of Gibraltar accessible

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Michael

Positives:
-Nice sized premium room and balcony
-View to lovely Botanical gardens across the road

Negatives:
-Constant 24hour loud noise, like a giant cement mixer, coming from the port area for all 4 days
-Amazing a hotel like this does not provide a single hook anywhere in the room to hang anything, even your coats
-Daily room refresh and clean completely missed on one day, indifferent reception response with no compensation offered or acknowledged at check out
-No cabs/rank nearby, hotel cannot book any for a time, you have to be ready to go within 15 mins of them calling you one
-Cannot provide a proper town map at reception, only a poor b/w print-out they do on the printer!
-Still an iconic hotel but left rather disappointed unfortunately

Partner

10/10

Exceptional

03 Mar 2026

Christine

It was nice to be recognised ,the bar staff welcomed me back as I visit regularly

Self

10/10

Exceptional

02 Mar 2026

Gemma-Louise

Friendly staff. Clean room. Good sized room. Birthday treat in room!

10/10

Exceptional

28 Feb 2026

Cynthia Dantes

Room is very spacious and has beautiful views , staffs in the restaurant are very nice, friendly, helpful and attentive. Great location.

Partner

10/10

Exceptional

28 Feb 2026

Philip

old world charm good room

10/10

Exceptional

23 Feb 2026

Paul

Thoroughly enjoyed our stay at this beautiful hotel, just a few minutes walk from the old town and the marina. Full of character and all staff were excellent. Would recommend

Partner

10/10

Exceptional

18 Feb 2026

Mark

We had a lovely stay at The Rock Hotel. Spacious double room with a balcony. Large shower, large bath sheets and toiletries. We stayed for the Valentine’s Day evening event and had a nice time. Staff were helpful and friendly

Partner

6/10

Pleasant

08 Feb 2026

Carina

not worth the price

10/10

Exceptional

04 Feb 2026

Jennifer

Fantastic stay at The Rock Hotel for my husbands 60th birthday. I purchased helium blooms in advance which were placed in the room for him. They went the extra mile and provided champagne and chocolates which was a fantastic touch and my husband was very surprised. We had afternoon tea in the hotel which was lovely and great to have a gluten-free option. We also dined in the hotel restaurant on one evening which was very nice. Beds were very comfortable and a fantastic sea view room. Staff were all extremely polite and helpful.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Sean

Charming hotel with great views and a hearty breakfast.

Business

10/10

Exceptional

17 Jan 2026

James

Lovely hotel just a 15 minute walk from Main Street. Great food in the restaurant, large bedrooms and a fabulous view looking towards Spain. Quite a few bus routes pass by the hotel, should you wish to avoid the walk up the hill. Well worth staying here. Will go back…

6/10

Pleasant

09 Jan 2026

denise

The room was a bit too small for us / room 332 and the bathroom was a bit of a joke ... we moved from room 206 because there was no bath .. but the bath in 332 was so small it was not fit for purpose.

overall i was expecting a much more luxurious room than we got

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Jan

This is a lovely, spacious hotel. Our room had a beautiful balcony over looking the harbour. The bed was very comfortable.
The hotel is located just a short uphill walk from the bus stop.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Mark

Everything was perfect 👌

8/10

Excellent

10 Dec 2025

Matthew

Very good location if you want to explore the rock by foot or visit the botanical garden. I had a nice clean room. The food was good. Al. the staff were very attentive:

Leisure Self

10/10

Exceptional

09 Dec 2025

MARK

Breakfast was not free but very good.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Kathryn

Great hotel staff so helpful very enjoyable stay

8/10

Excellent

30 Nov 2025

Fiona

Lovely hotel,

10/10

Exceptional

19 Nov 2025

Jacquelyn

Fairly ordinary breakfast buffet selection, particularly disappointing in view of the star rating of the hotel.

Leisure Self

6/10

Pleasant

17 Nov 2025

Jonathan

Nothing exceptional but worked fir the one night required due to cancelled BA flight. Double charged for the room and awaiting refund.

Business Self

8/10

Excellent

14 Nov 2025

Robert

Good room

Partner

4/10

Poor

07 Nov 2025

Connor

We arrived via the rock hotel bus stop as taxis are non-existent in Gibraltar and looking up at the hotel you get a very grand feeling but that’s all that’s grand.
The staff were welcoming but we didn’t feel special.
We made our way up to the room and found a letter under the door warning us that the water will be shut off at 11am the next day. The worst part about that letter is that it was covered in ants.

The room was tired and needed a good clean, the floor was old and had traces of what we can assume is ant powder.

After a long day we decided to head down to the bar for a quick bite to eat and the food was average at best. The ceasar salad was just salad and chicken smothered in mayo.

The door had a bizarre locking mechanism which wasn’t explained at all and would leave the room open if not used correctly.

The room had the very basics of what you needed. No spare pillows, no iron etc

Air con was noisy and weak.

The bed was like sleeping on concrete and using breeze blocks for pillows. I ended up sleeping on my jumper to compensate.

The hallways have wooden flooring and you can hear absolutely everything going on in the night. When the room next to us came back and closed the door it sounded like it was our room. A few times throughout the night we woke up to the noise of people returning to their rooms.

when mentioned the ants the next morning it was blissfully ignored as we were told to pay our bill.

Partner

10/10

Exceptional

06 Nov 2025

jennifer

Room was small but cozy. Best part was the balcony with a great view of the harbor and clean bed. Since the room was fairly small not much space in the bathroom.

10/10

Exceptional

03 Nov 2025

Miss Helen

Lovely hotel .. never fails to please .. however breakfast .. scrambled egg .. sloppy .. !!!!

Friends_and_family Friends

8/10

Excellent

25 Oct 2025

Jean Claire

The hotel was a good base nice pool area , very handy for the cable car to the Rock and walkable to the Main st and marina area, we didnt eat in the hotel.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Moises

I do have a grievance. The personnel was just not up to par with other 4-star hotels. We had to walk out on day one because after waiting nearly 20 minutes, nobody took our order. Second day, while we were waiting for coffee, nobody would come to serve us. I went to the person that was scheduling the tables and I asked for someone to bring our coffees, so what happened was that instead of lattes they brought drip coffee with milk. They still charged us 5,50 pounds for that (which was horrible). Anyway, not coming back to this hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Gail

Our first stay in the Rock. The staff where very helpfull and friendly. The bedrooms where large and comfortable. Will stay again.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Chris

Parts of room uncles

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

roland

This is the most famous hotel in Gibraltar as far as I’m aware. It’s looking a bit tired and a little pricey,but overall it was a very good experience.
Had a pleasant room with a nice balcony overlooking the water. It has the best shower I have experienced in a hotel.
One negative point is it has the steepest driveway of any hotel I have stayed at.

Leisure Self

8/10

Excellent

14 Oct 2025

Tej

Amazing views. Well connected by local buses.
Aging facility but great experience.

Partner

4/10

Poor

10 Oct 2025

Jim

Very nice location, staff not well trained average service…answer always no…unfortunate as the property has potential

6/10

Pleasant

03 Oct 2025

Cristina Nunes

We were expecting better from such a renowned hotel with so much history. The staff was friendly especially the porter, the views were spectacular, however the dining experience was terrible, and very expensive. The rooms were pretty small but offered all the amenities needed and having a balcony was great. Good for 1 night but wouldn’t recommend staying longer.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Bernard

Some reviews say dated but that is rubbish. It is a classic hotel with the charm of an old hotel. Rooms are perfectly comfortable, sea view is amazing and staff and food were excellent and reasonable

Leisure Partner

8/10

Excellent

01 Oct 2025

Adrian

Good traditional hotel with high quality throughout in an excellent location for sightseeing and an easy bus ride to airport or town centre.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Michael

Absolute gem of a property

Leisure Partner

8/10

Excellent

14 Sep 2025

Nimisha

Nice hotel across from a lovely botanical garden. Overall experience was good, felt a bit chaotic at times when staff were very busy. The staff are friendly, polite and very willing to help you.

10/10

Exceptional

09 Sep 2025

James

The staff are fantastic.

Leisure Family

6/10

Pleasant

06 Sep 2025

Susan

Needs work

The beautiful iconic “The Rock Hotel”
This historic hotel is now a little passed its prime. I feel The owners have taken there eye off the ball. It holds so much wonder & there are select few staff members that shine like your expectations would be. None of the staff were unpleasant & most had the correct attitude to guests, but for a premium hotel lacked training & professionalism.
Our room had no electricity in the sockets upon our arrival & tripped (whilst we were not in residence) 3 more times. We were not overloading it as nothing was plugged in. Maintenance did come & assist the first time but as we knew the issue we flipped the breaker ourselves after this.
The safety deposit box wouldn’t lock & there were other general issues that shouldn’t have been present in any hotel.
We only ate in the restaurant once, where the food was not great & I couldn’t eat my prawn thermidor. Unfortunately its taste was just dijon mustard which took away any taste of prawn. The table wasn’t checked on & I was not asked if there was any problem when my full plate was collected. To top the presentation off, at each service all the plated food was practically thrown on our table. This made plenty of noise & food slid to one end of our plates. Mr Ghazis still had complete professionalism inside & out off the hotel (proper mister)

Friends_and_family Friends

10/10

Exceptional

06 Sep 2025

Gina Mary

Spacious room and excellent dining options

Leisure Self

10/10

Exceptional

04 Sep 2025

Moishe

Wonderful Stay at The Rock

I would recommend the hotel to anybody. The price was extremely affordable and yet the service was superb and the staff are wonderful. The hotel and my room specifically had magnificent views.

Friends_and_family Family

6/10

Pleasant

03 Sep 2025

Jennifer

The hotel had a great view and the beds are very comfortable. I gave 3 stars because it was very loud. We could hear the people walking in the room above and the people talking in the room next door. Also the toilet was installed incorrectly , instead of facing outward it was sideways between 2 walls, not comfort table or even possible if you are a tall person, unless you sit on it sideways. I don’t know if all the rooms are like this. We ate dinner in the bar area and the food was so so and the service was not good. All in all it was a nice location and great view.

Leisure

8/10

Excellent

30 Aug 2025

heather elizabeth

The staff were helpful and the food was excellent

Leisure Family

10/10

Exceptional

24 Aug 2025

Vanessa Nadine

We had a great time at The Rock hotel! The staff were very friendly and knowledgeable, although one member of staff told us that we had to book to use the pool at a cost of £30 each for the day. That was a shock, as it said nothing like that when we booked! However, after speaking to another member of staff a couple of days later, we were told that the pool was free if we were staying at the hotel.

Leisure Family

8/10

Excellent

23 Aug 2025

Gary

Nice hotel, 50’s retro style, could do with some modernisation in facilities, unfortunately I did not like the fact people were allowed to smoke while others were still eating in the restaurant/veranda area.

10/10

Exceptional

19 Aug 2025

JOSE

Excellent!!

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

Courteous, very helpful staff. Laura at Reception was particularly helpful

Leisure Partner

10/10

Exceptional

17 Aug 2025

Steven

The hotel was Central and well situated to the attractions we were looking to visit. The hotel provided a great breakfast and the bar area was pleasant to sit in with great views of the harbour. The pool was detached from the Hotel but was in easy walking distance and was a great quiet spot to spend a hot afternoon.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Trudy

Fantastic staff, every member couldn't do enough for us. Lovely rooms, beautifully decorated with comfy beds. Nice and clean. Plenty of seating in bar and restaurant. Choice of inside or outside dining. On a bus route, plenty of local taxis available. Would definitely recommend.

Leisure Partner

2/10

Poor

06 Aug 2025

Michael

Staff made us pay for a third child. Even though we bought two rooms. One of the rooms had 2 beds and a sofa. Still charged us $50 to move a third bed into a big room that already could sleep three.

10/10

Exceptional

04 Aug 2025

philip

Perfect

Business_and_leisure

10/10

Exceptional

02 Aug 2025

Ross

An excellent hotel, close to the cable car base. (Be warned, though, that if you're wheeling luggage from the bus stop, the climb up to the hotel is quite steep. Also, my room's lighting was weird; I couldn't find a way to turn off a couple of lights (I had to unscrew the bulbs to turn them off).)

Leisure Self

10/10

Exceptional

21 Jul 2025

Luke Steven

Good property would recommend

Leisure

10/10

Exceptional

08 Jul 2025

Rene

Place was amazing

Leisure Family

10/10

Exceptional

08 Jul 2025

Alan Michael

An all round wonderful experience. The room was spacious, staff were excellent and great food. Thank you.

8/10

Excellent

07 Jul 2025

Michael

The Property Was Lovely And In A Great Location. Staff Were Friendly, Although Sometimes A Long Wait At Front Desk And For A Taxi. Dinner At Hotel Was Fine, But Another Long Wait, Especially To Pay. Overall Experience Was Good.

Leisure Partner

6/10

Pleasant

27 Jun 2025

richard

Very under staffed and staff arguing with each other
Resteraunt a disaster with poor food and staff not knowing what they are doing

Leisure Self

8/10

Excellent

27 Jun 2025

Lucia

Room and service was very good. Swimming pool and service was excellent.

Breakfast service for tea and coffe slow and my tea was only luke warm on one occasion.

In general I enjoyed our stay and would return if visiting Gibraltar again.

Leisure Partner

8/10

Excellent

24 Jun 2025

Caroline

Location: up a steep hill a bit of a walk from the city centre, with lovely views over the harbour towards Spain with the Rock behind.
Room: clean and a good size, has aircon (that isn't pointing directly at the bed so cools the room nicely without you sleeping in a draft). Balcony was lovely to enjoy, shame the guests in the room next door kept smoking on their balcony, forcing me inside. In room fridge was also welcome, I kept drinks in there to keep cool in the hot weather.
Swimming Pool: salt water pool across the road, lovely location with the gardens around and when floating on your back you have a great view of the Rock.
Breakfast: could have been better for the price, especially the coffee, but adequate.
Overall staff were friendly and welcoming, check-in was easy and they were happy for me to leave my suitcase early and go explore. Checkout I had to wait for the staff to finish their smoke break which was somewhat annoying when you've got a flight to catch.

Leisure Self

8/10

Excellent

23 Jun 2025

John

Good, but \"could do better\".

Overall it was very enjoyable, especially the pool. There were some 'niggles' though. The breakfast buffet was quite good, though nothing like so good as many in hotels I have stayed in with a far lesser rating. There wasn't a coffee machine so getting a refill was haphazard at best. Service in both the breakfast room and the bar was bordering on poor with long waits to get any attention. Our room was well maintained and clean and the beds were very comfortable, plenty of storage space too.

Partner

10/10

Exceptional

19 Jun 2025

Susan

A lovely hotel, food was superb, staff just wonderful

Leisure Self

8/10

Excellent

17 Jun 2025

Philip

The Rock Hotel is a nice friendly place to stay in Gibraltar. We enjoyed our stay, had a nice room with great views and enjoyed using of the pool. Thank you

Partner

10/10

Exceptional

16 Jun 2025

Raymond

Very helpful and pleasant staff.

Leisure Family_with_children

6/10

Pleasant

10 Jun 2025

Teresa

Unfortunately our stay was rather disappointing. Our double room would have been fine for one night, or a single person, but not a couple for 5 nights. It was very cramped, rather shabby, and the smallest shower room I’ve ever seen. It should not have been allocated to us. The service was good, if slow at times. The food was very good, breakfast was good value for money. The pool is lovely, even if you have to cross a busy road to get to it. A zebra crossing would be far safer!
Unfortunately, we left a day earlier than we’d booked for, when we told reception we were leaving early because we were uncomfortable, they were not concerned in the slightest. We won’t stay here again, the great food, good service and lovely views do not make up for the negatives for us.

Partner

10/10

Exceptional

09 Jun 2025

Raymond

It rocks!

Leisure Family_with_children

10/10

Exceptional

06 Jun 2025

Eric

I loved everything EXCEPT the walk up the hill to the property but that's just because I don't exercise..... i'll try harder on my cardio for my next visit.

Leisure Family

10/10

Exceptional

01 Jun 2025

gill

The only place to stay in Gib

8/10

Excellent

27 May 2025

Christopher

It was a bit dated

Partner

8/10

Excellent

25 May 2025

James

Very Good Stay

One night in Gibraltar, we walked from the border. Easy until the you reach the hill the hotel is situated on 😂 (better with a taxi!)

Warm and friendly welcome, staff are great. Room spacious and clean & we did have an adjoining room door which seemed to be open which made us a bit uncomfortable though. Perfectly clean, however some odd mixes of the lovely retro furniture with plastic floor panels etc. Could just do with a bit of bringing back to life.

Views from our west facing room excellent!

Partner

8/10

Excellent

22 May 2025

James

Great stay

Great stay, I would highly recommend and I would stay here again

Friends_and_family Family

8/10

Excellent

19 May 2025

yutling

The Rock hotel is a very nice hotel where we stayed for a 3 nights and attended a wedding party reception there. The hotel location is perched on top of a very steep driveway, there is a side path with steps which makes walking up easier, or alternative you get there by taxi. Staff were all pleasant and helpful. Restaurant / bar food and drinks were good. We had a lovely sea view room, the view out to the harbour / sea was amazing.

Leisure Family

10/10

Exceptional

16 May 2025

William

The view from our balcony room was fantastic. The room itself was very clean and spacious. The outside pool was lovely as was the nearby Botanical Gardens. Walking into the town and various marina's and bars was easy but the walk back up the hill to the hotel might be too much for some in which case catch a bus or taxi. There is a bus stop right outside the hotel.

Leisure Partner

4/10

Poor

10 May 2025

Michael

Tired hotel - basic not 4 star standard

Partner

10/10

Exceptional

02 May 2025

Peter

We stayed at the charming Rock Hotel and were completely satisfied with the experience. The staff were welcoming and friendly and the buffet breakfast was excellent with plenty to choose from.
There was some road noise, particularly from mopeds, but otherwise I would recommend the hotel as a base from which to explore Gibraltar.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Christine

Excellent as usual

Business

10/10

Exceptional

21 Apr 2025

John

Period property with character. Old building can restrict spaces but location is superb and the views amazing, day and night. Restaurant food is excellent.

Leisure Self

10/10

Exceptional

14 Apr 2025

Tim

Good for rock walk

Business_and_leisure Self

10/10

Exceptional

14 Apr 2025

Susan

The staff were very friendly and supportive. We arrived late because our B.A. flight was diverted to Malaga but were still able to have dinner. Special mention to Marina who helped us to locate and retrieve missing baggage which B.A. had left at Heathrow.
The food was excellent, our room was perfect and the view from our balcony was stunning

Leisure Partner

10/10

Exceptional

13 Apr 2025

Ross

Perfect hotel stay in Gibraltar, a very traditional property and well worth a visit!

Business Self

10/10

Exceptional

09 Apr 2025

Carrine

Loved our stay at this property. Parking was so easy across the street and we walked to the gondola ride to the rock and downtown for dinner.
The property is well maintained and has amazing views from the balconies.
I only regret we did not stay for breakfast as they had a gluten free area in their buffet and I would have liked to try it. Perhaps on our next visit.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Darrin

Easy access to walking up the Rock

6/10

Pleasant

04 Apr 2025

Robin

Very poor slow service at the bar and restaurant.

4/10

Poor

04 Apr 2025

Eamon

The hotel exterior looks the part, but that's where it stops.
The room was nice and spacious and the view from the balcony was good, the phone did not work in our room for the whole of our stay , even though it
was reported twice.First night went for a meal in the restaurant and the service and food were very poor, as was the breakfast the next day. There's one member of staff that is worth his wait in gold and that is David

Leisure Partner

10/10

Exceptional

03 Apr 2025

Lisa

Love it!

Friendly welcoming staff

Partner

10/10

Exceptional

02 Apr 2025

Sarah

Great staff nice hotel.

All the staff were lovely, and really helpful. The room was big and the balcony was nice to sit out on. It’s up a hill so be prepared for that. Restaurant was ok, I preferred eating out for more choice. We had room service which was great, big portions. Really enjoyed our stay there and would return.

Partner

10/10

Exceptional

20 Mar 2025

Gail

This beautiful historic hotel was one of the highlights of my trip to Spain and Gibraltar. The staff service and hotel amenities were excellent. I can’t say enough about the room and view! I could see the cable cars head up to the top of the Rock from my room balcony.

I will definitely recommend this hotel to others!

Leisure Self

10/10

Exceptional

08 Mar 2025

Jeffrey

Great views and incredibly clean. Very helpful. Dining at dinner was good but very slow in bar area. First night better than the second. The only improvement to suggest would be manager in dining room. I had to ask for everything and not overly friendly in the bar area. Decided to go elsewhere our third night. Other than that everything was very good.

Leisure Friends

8/10

Excellent

28 Feb 2025

James

Absolutely magnificent commanding views of the mediterranean from the rooms, bar and restaurant. Very friendly staff who all spoke both English and Spanish. To my mind it has a lovely sort of golden age of Britain feel to it, which made me quite nostalgic. It's probably fair to say that we had a four, rather than a five star experience overall, but Gibraltar isn't overloaded with very high-end hotels, so I can highly recommend it. If we return to Gibraltar we won't hestitate to return to The Rock.

Leisure Family_with_children

10/10

Exceptional

16 Feb 2025

Verified traveler

Rocky

A great place to enjoy a bit of luxury. Loved the history of the place and it was a great location in the town.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2025

Peter

Good hotel well located. Room was nice and clean. Staff was professional and helpful.

8/10

Excellent

01 Feb 2025

Steve

Quick city break, excellent proffesional and friendly staff. Be back soon

Partner

10/10

Exceptional

20 Jan 2025

Honorine

Fabulous hotel

Exceptional

Self

4/10

Poor

18 Jan 2025

Amos

The staff was extremely rude. We had difficulties findind the right elevator and the male British porter critizised us, was unhelpful, rolled his eyes, and did not offer helping us with our suitcases down the steps. Probably the worse staff we encountered in many years.

Leisure Family

10/10

Exceptional

13 Jan 2025

Paul A

Great room with lovely view of the sea. Staff were friendly and there was free on-site parking. My only criticism is that we arrived at 14:50 and were able to do the check-in paperwork, but were told to return in 10 minutes to get the key. I can understand not letting someone into their room if it is hours early, but making someone wait 10 minutes—standing at the desk and then getting the key cards at exactly 15:00 was annoying.

Leisure Partner

6/10

Pleasant

06 Jan 2025

Mari

We stayed over a couple of nights including New Years Evening. Ford was good, no live music. Older crowd Great Location!

Leisure Partner

10/10

Exceptional

10 Dec 2024

Richard

Check in

Lovely hotel and brea with my family. The check in however was terrible. It took from 10:30 until 17:00 to check in and get our room's. The bookings were confused with one of our party being in a room two floors away. They blamed hotels.com for the confusion which was not true.
Great holiday, great hotel, terrible check in

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Karanvir

Great hotel, nice staff and great breakfast.

Amazing and free parking.

Partner

6/10

Pleasant

07 Nov 2024

Christine

Expensive got services provided

Stayed for 1 night at Rock Hotel convenient location near cable car. Hotel feels a little tired and in need of a renovate. Breakfast and dinner service slow and pricey.

Friends_and_family Family