Name: The Rock Hotel
Address: 3 Europa Road, Gibraltar, GX11 1AA, GI

10/10

Exceptional

20 Jul 2026

Joshua

Extremely helpful staff. Nice bar with a great outdoor view. Get the room with the balcony view! Should be aware that pool is across the road.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Andrew

Great hotel, friendly staff, good breakfast, well serviced/clean rooms, only reason not given 5 stars, had issues with shower water pressure, it was either all hot and no cold, or all cold and no hot! But I would still go back!

Partner

8/10

Excellent

17 Jul 2026

Imogen

The hotel is good but the rooms looked much bigger and nicer in the photos! Our room was quite disappointing with tired decor, a shower which soaked the floor and a bath which didn’t work. Plus the wifi didn’t work. So based on the room I probably wouldn’t stay again, especially because it’s not cheap. But the rest of the hotel was nice with a lovely bar and terrace restaurant, a decent breakfast buffet and friendly, helpful staff. There is a great pool which can only be accessed by crossing a busy road, but it’s a welcome haven in the heat and has a little garden area and bar. The hotel is well located close to the nature reserve and the town.

Family_with_children

8/10

Excellent

10 Jul 2026

Katja

The Rock hotel was pleasant. Very nice pool. Dinner at the restaurant was good but not spectacular for the price. I the breakfast was a bit disappointing and not as good as expected.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

George

Amazing fun as always but come on guys spend a few £s on the rooms. Beds that don’t slide around on the floor, modern showers and some fabrics from the 2020s?

I find the false ceiling tiles, think office in the early 90s in the bathrooms of the Grand Terrace Suites particularly amusing.

The semi tame bunny in the pool garden is adorable. Other than that I do truly love it.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Trevor

Well run hotel

Partner

10/10

Exceptional

05 Jul 2026

David

Lovely swimming pool. The staff are very friendly. Breakfast is lovely and the service second to none. Cannot fault it. Busses go close to the property so you don’t need to rely on taxis as well. Great stay and highly recommend

Partner

10/10

Exceptional

04 Jul 2026

tracy

I stayed as a solo traveller and diabetic.
The gront desk being 24 hours in case of any issues was reassuring.Yhebgtidgr in the room meant zi could keep my insulin cold.
The tang GG or taxis and arranged a picnic breakfast to go when I had an early your booked.
Location is lovely amazing views just a bit of an uphill hole at the end of the day but worth it.

Self

8/10

Excellent

30 Jun 2026

Leigh

We arrived later than planned because our flight was diverted to Malaga due to an island-wide power outage. The reception staff were friendly, helpful and welcoming. Our bedroom was spacious and comfortable with a balcony overlooking the bay and Spain. Our rate included the buffet breakfast, which seemed rather chaotic at times. We didn't eat at the hotel in the evening, but the bar was very reasonably-priced for the essential sundowner!

Partner

10/10

Exceptional

25 Jun 2026

David

It suits me , they are welcoming and everything is fine

Self

8/10

Excellent

25 Jun 2026

Robert

Very nice hotel with character and great views

10/10

Exceptional

18 Jun 2026

Barbara

We had a fabulous time staying at the Rock Hotel. Tha Art Deco style gave a wonderful ambience while the staff couldn’t do enough for us, albeit rather slowly at times. The room, a junior suite, was delightful. Clean and cheery with a lovely balcony. However it would have been nice to have had a little shade in the afternoons. Breakfast was great. So much choice and everything was as fresh as could be. The glorious swimming pool is on the other side of the road from the hotel, with changing rooms and showers, and plenty of seating in pool or garden settings. Food is available from the bar. In the evening the bar comes to life under the watchful eye of Ghazi, long time employee, who always finds time for a chat. Please be aware that the hotel has lots of steps and is up a steep slope some way from Main Street, although buses stop outside and taxis are readily available. 😀

Partner

6/10

Pleasant

17 Jun 2026

Garrie

We were really looking forward to our stay but to be honest we were a little underwhelmed

Down points
The hotel is generally showing its age, The maintenance of the room was at the minimum levels, just at that
Breakfast is chaotic and not really of the quality the price suggests
Customer service has to be requested not anticipated
On a very busy noisy road
Long way out of town with steep walk back up

Positives
Fantastic views
Pool is good
Bar area and cocktails looking over the views

Overall this is not a bad hotel but I don’t feel the hotel is comparable to other accommodation locally for the same price.

Partner

6/10

Pleasant

12 Jun 2026

Emma Catherine Sarah

Not as plush as we'd hoped. Rooms tired. Pool untidy with broken sunbeds and dirty toilets

Partner

10/10

Exceptional

11 Jun 2026

Colin

Fantastic and over the road from
The botanical gardens and park run

Partner

8/10

Excellent

30 May 2026

Robin

This was the hotel that we really wanted to stay at in the area, and we're glad that we did. Nice view over the water, fantastic staff and the room was kept clean during our stay. However, there were a few small issues with the room that proper maintenance could have kept on top of - the recently repainted door meant that you had to give quite a shove to get into the room, but htat eased over a couple of days! A working safe would have been nice, and the shower provided more water than the drain could cope with (maintenance did come to fix that, and it was previously completely clean, so there was no real sign that there would have been an issue. The response to the issues in the room was faultless, and the small problems were dealt with quickly. They didn't detract from the stay, but were a shame. When back in the area, we would certainly stay here again, to be clear!

Partner

10/10

Exceptional

29 May 2026

Soraya

Room was spotless, breakfast could have been better but they has a diverse selection of items.

Self

10/10

Exceptional

27 May 2026

Alan

The helpful staff combined with a fantastic view of the strait of Gibraltar is a favourite place of ours. This time we used the pool which is excellent.

Partner

8/10

Excellent

26 May 2026

Brian

So odd to see a phone in a room these days. No menu or room service in the room, no lit on gib . Fridge working with one small bottle of water therein. Excellent views. The only down side was that tourist tax was never mentioned until I checked out. Not an issue really but one like to be told these things at the beginning of the stay and not as your checking out and leaving . All in all a pleasant experience. Exceptionally clean .

Self

10/10

Exceptional

24 May 2026

Andrew

We only stayed for one night and had dinner but overall it was a lovely stay. Food was excellent snd prices were OK

Partner

10/10

Exceptional

21 May 2026

Jany Denise

Lovely hotel, friendly helpful staff
Beautiful location

Partner

10/10

Exceptional

20 May 2026

SHU WING

Lovely hotel, staff are very nice. The view of the hotel is excellent, enjoy the sunset everyday.
20 minutes walk to the main street, 35 minutes walk to the airport.

Partner

10/10

Exceptional

19 May 2026

MELISSA

Great location, easy walk to town. Just above the gardens and harbor. Would stay there again.

Partner

10/10

Exceptional

19 May 2026

CHUN HO

The view is incredible and remarkable and unforgettable

Family

2/10

Poor

18 May 2026

Paul

Old tired hotel, could do with a refresh, I was also left stood waiting at the bar for ages without service

Self

4/10

Poor

18 May 2026

Thomas

Three day stay. Bedding never changed.

Self

10/10

Exceptional

17 May 2026

Elaine Paula Figueira

Was first time at hotel and totally blown away by it all .The views were amazing from terrace bar especially the sunsets .Our room was great with huge balcony.Staff were fantastic especially the waitress Tamara she went above and beyond to make sure our stay was perfect .We are waiting to check dates and book again.

Family

8/10

Excellent

13 May 2026

Carol

Hotel on an extremely steep & busy road so you take your life in your hands to cross the road to reach the swimming pool, it would benefit from either a crossing of some sort or traffic lights.

Partner

6/10

Pleasant

12 May 2026

Robyn

Nice hotel with well presented rooms and views across the Straits. Downsides: being charged twice for the room, with no apology; slow service at dinner, with no bread or water offered (staff seemed overwhelmed).

Friends_and_family Family

8/10

Excellent

11 May 2026

Yves

The hotel is Central in the country.. it’s accessible and there’s good parking in front of the hotel. The staff was helpful. The rooms are a bit outdated, but they’re very spacious, nothing that would determine me from staying there again. The breakfast was OK not great. The bar has a very limited selection of spirits and drinks, but it was a good experience. I think due to the lack of how many places there are to stay in Gibraltar. This is gonna be your best bet but definitely way overpriced for what it is and it’s definitely not a five star., more like a 3 1/2 star

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Lawrence

This was my second visit to this gem in Gibraltar. We stayed for 3 night over Easter, staying in a room with a terrace and views over the bay.

I love the appearance of the hotel, the warm welcome, the location overlooking the Botanical Gardens, the swimming pool and the excellent food. The restaurant offered a wide choice of breakfast items, and a reasonably broad dinner menu. Unlike the last time I was here in 2014, the room safe was free to use - a big step forward.

On arrival we noticed that the floor of our room felt gritty underfoot. Although we asked housekeeping to vacuum the floor the next time they were in, this didn’t happen. In every other way the housekeeping was good: replacing the towels, making the bed, etc. But the floor still felt like it needed a good vacuuming / mopping.

Overall, I still love this hotel and plan to return in the near future.

Partner

10/10

Exceptional

26 Apr 2026

Steve

Nice view

10/10

Exceptional

22 Apr 2026

William

The Room was very good with great balcony and superb Views .
Check in was very pleasant. We had Dinner at the Bar, and the food was excellent 👌.
Again the Night-time Views were Superb looking out over the Bay..
Would love to return .

Partner

8/10

Excellent

19 Apr 2026

Ling

Lovely location with a beautiful view and picturesque lounge area. Rooms were a little bit on the smaller side, but the accommodations were quite comfortable. Water pressure was surprisingly good in the showers despite the location being somewhat elevated.

Partner

10/10

Exceptional

16 Apr 2026

Nelson

This was a wonderful historical hotel, which is walking distance to the main shopping area. It is a special destination for those looking for a unique experience while visiting Gibraltar. I do have to forewarn you, Gibraltar is undergoing major construction throughout and the cable car remains under repair making the visit at this time someone less comfortable.

8/10

Excellent

12 Apr 2026

John

Really great location…. Paid extra for a sea view. Staff friendly and helpful. Poor WiFi on 4th floor. Breakfast good.

Partner

10/10

Exceptional

07 Apr 2026

Joyce

Great hotel, rooms very clean, had fabulous sea view watching the ships moving in and out of the harbour, recommend junior suite for accommodation as very spacious, lovely communal areas - bar, verandah etc all with great views. Hotel ideally located, short walk to town, nature reserve, gardens and the rock! .

Partner

10/10

Exceptional

02 Apr 2026

Sarah

The staff are all wonderful: welcoming, friendly and very helpful. The facilities at the hotel are great, including the pool area, which is quiet and relaxed with plenty of loungers. The hotel has easy transport links and has great views of the bay. Definitely recommended!

Family

10/10

Exceptional

31 Mar 2026

Andrew Lee

Hotel is in a great location. Food was very good and breakfast excellent. Staff very helpful and knowledgeable. Overall an excellent stay.

Partner

6/10

Pleasant

27 Mar 2026

David

A bit tired and soleless. Renovations to bar area continuing even on weekend. Room did not get serviced until after 2:00pm and then only when I complained. It’s a steep walk from the main part of town but possible to go out for meals and drinks.

Self

8/10

Excellent

24 Mar 2026

Chris

Although the overall stay was good, considering the room rate we expected better. Carpets in the room should be considered as my bed kept moving on the strip wood floor.
The stair carpet was very worn, also the view from the lounge was spoilt due to building works.
Larger and Smart TVs should be provided, the USB source did not work on ours.

Partner

10/10

Exceptional

23 Mar 2026

Eloise

We had a great stay at The Rock Hotel. The parking was easy and the staff were really helpful, allowing us to leave the car for the day after we checked out so we could go and explore The Rock. The room was clean and tidy and the balcony was a lovely nature. The room was bit warm due to the aircon system not being switched on, which meant we had to leave our windows open, causing brightness and noise in the room. If I could improve one thing it would be to allow air conditioning all year round. Other than that, we had a brilliant stay here and would definitely return!

Partner

10/10

Exceptional

23 Mar 2026

rukesh

At the top of a steep hill with amazing views! Clean rooms, friendly and helpful staff.

Partner

10/10

Exceptional

20 Mar 2026

pauline

I thought the breakfasts was expensive £18 each plus vat £56 the food was cold l left mine and made some toast

Family

6/10

Pleasant

15 Mar 2026

Doug

The Rock feels a little tattered. A nice hotel to be sure, but it could use a little facelift.
Fantastic location, and Laura at reception was so very helpful.
But little things like…
I asked for ice (no ice machine) and the bartender acted miffed at the request.
Breakfast buffet was mediocre, and dinner was not much better, and expensive to boot.
When we called to say the air conditioning wasn’t working in our room, we were told they shut it off for the entire facility for the winter.
So great views, free parking on-site and a clean room, but quite a few other details were missing.

Partner

6/10

Pleasant

07 Mar 2026

Leslie

This hotel is up very steep roads and driveway. If you don’t have transport you might want to consider staying elsewhere. It’s a beautiful old building which, in my opinion, has been ruined by laminate flooring in rooms/shower rooms. In the shower room it is difficult to reach the toilet paper whilst seated, behind you and to the left. There is little space to put your toiletries in there and the towel rail is too high for someone who is 5ft 2in. No shower caps are provided but the toiletries provided by the hotel were very nice. We ate in the bar the first evening and found staff weren’t the friendliest. We had burgers which were ok but dessert was very disappointing. My husband ordered apple pie and custard which came with a spoon of custard, a spoon of ice cream and a squirt of cream. What’s that about? I had parfait which was tasteless and the base was dry sponge. There were small black insects flying around and trying to get at the food and drink. I won’t stay at this hotel again.

Partner

10/10

Exceptional

07 Mar 2026

Terry

Excellent hotel, great room with fantastic view. Staff were friendly and helpful. Great locatiin and walkable to centre

10/10

Exceptional

05 Mar 2026

Teresa

Lovely hotel, helpful staff and nice bedroom with amazing view overlooking Bay.
Breakfast great, fresh with lots of variety to choose from - highly recommended
Would definitely return to stay here
Bus stop outside hotel - very cheap fares with all areas of Gibraltar accessible

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Michael

Positives:
-Nice sized premium room and balcony
-View to lovely Botanical gardens across the road

Negatives:
-Constant 24hour loud noise, like a giant cement mixer, coming from the port area for all 4 days
-Amazing a hotel like this does not provide a single hook anywhere in the room to hang anything, even your coats
-Daily room refresh and clean completely missed on one day, indifferent reception response with no compensation offered or acknowledged at check out
-No cabs/rank nearby, hotel cannot book any for a time, you have to be ready to go within 15 mins of them calling you one
-Cannot provide a proper town map at reception, only a poor b/w print-out they do on the printer!
-Still an iconic hotel but left rather disappointed unfortunately

Partner

10/10

Exceptional

03 Mar 2026

Christine

It was nice to be recognised ,the bar staff welcomed me back as I visit regularly

Self

10/10

Exceptional

02 Mar 2026

Gemma-Louise

Friendly staff. Clean room. Good sized room. Birthday treat in room!

10/10

Exceptional

28 Feb 2026

Cynthia Dantes

Room is very spacious and has beautiful views , staffs in the restaurant are very nice, friendly, helpful and attentive. Great location.

Partner

10/10

Exceptional

28 Feb 2026

Philip

old world charm good room

10/10

Exceptional

23 Feb 2026

Paul

Thoroughly enjoyed our stay at this beautiful hotel, just a few minutes walk from the old town and the marina. Full of character and all staff were excellent. Would recommend

Partner

10/10

Exceptional

18 Feb 2026

Mark

We had a lovely stay at The Rock Hotel. Spacious double room with a balcony. Large shower, large bath sheets and toiletries. We stayed for the Valentine’s Day evening event and had a nice time. Staff were helpful and friendly

Partner

6/10

Pleasant

08 Feb 2026

Carina

not worth the price

10/10

Exceptional

04 Feb 2026

Jennifer

Fantastic stay at The Rock Hotel for my husbands 60th birthday. I purchased helium blooms in advance which were placed in the room for him. They went the extra mile and provided champagne and chocolates which was a fantastic touch and my husband was very surprised. We had afternoon tea in the hotel which was lovely and great to have a gluten-free option. We also dined in the hotel restaurant on one evening which was very nice. Beds were very comfortable and a fantastic sea view room. Staff were all extremely polite and helpful.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Sean

Charming hotel with great views and a hearty breakfast.

Business

10/10

Exceptional

17 Jan 2026

James

Lovely hotel just a 15 minute walk from Main Street. Great food in the restaurant, large bedrooms and a fabulous view looking towards Spain. Quite a few bus routes pass by the hotel, should you wish to avoid the walk up the hill. Well worth staying here. Will go back…

6/10

Pleasant

09 Jan 2026

denise

The room was a bit too small for us / room 332 and the bathroom was a bit of a joke ... we moved from room 206 because there was no bath .. but the bath in 332 was so small it was not fit for purpose.

overall i was expecting a much more luxurious room than we got

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Jan

This is a lovely, spacious hotel. Our room had a beautiful balcony over looking the harbour. The bed was very comfortable.
The hotel is located just a short uphill walk from the bus stop.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Mark

Everything was perfect 👌

8/10

Excellent

10 Dec 2025

Matthew

Very good location if you want to explore the rock by foot or visit the botanical garden. I had a nice clean room. The food was good. Al. the staff were very attentive:

Leisure Self

10/10

Exceptional

09 Dec 2025

MARK

Breakfast was not free but very good.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Kathryn

Great hotel staff so helpful very enjoyable stay

8/10

Excellent

30 Nov 2025

Fiona

Lovely hotel,

10/10

Exceptional

19 Nov 2025

Jacquelyn

Fairly ordinary breakfast buffet selection, particularly disappointing in view of the star rating of the hotel.

Leisure Self

6/10

Pleasant

17 Nov 2025

Jonathan

Nothing exceptional but worked fir the one night required due to cancelled BA flight. Double charged for the room and awaiting refund.

Business Self

8/10

Excellent

14 Nov 2025

Robert

Good room

Partner

4/10

Poor

07 Nov 2025

Connor

We arrived via the rock hotel bus stop as taxis are non-existent in Gibraltar and looking up at the hotel you get a very grand feeling but that’s all that’s grand.
The staff were welcoming but we didn’t feel special.
We made our way up to the room and found a letter under the door warning us that the water will be shut off at 11am the next day. The worst part about that letter is that it was covered in ants.

The room was tired and needed a good clean, the floor was old and had traces of what we can assume is ant powder.

After a long day we decided to head down to the bar for a quick bite to eat and the food was average at best. The ceasar salad was just salad and chicken smothered in mayo.

The door had a bizarre locking mechanism which wasn’t explained at all and would leave the room open if not used correctly.

The room had the very basics of what you needed. No spare pillows, no iron etc

Air con was noisy and weak.

The bed was like sleeping on concrete and using breeze blocks for pillows. I ended up sleeping on my jumper to compensate.

The hallways have wooden flooring and you can hear absolutely everything going on in the night. When the room next to us came back and closed the door it sounded like it was our room. A few times throughout the night we woke up to the noise of people returning to their rooms.

when mentioned the ants the next morning it was blissfully ignored as we were told to pay our bill.

Partner

10/10

Exceptional

06 Nov 2025

jennifer

Room was small but cozy. Best part was the balcony with a great view of the harbor and clean bed. Since the room was fairly small not much space in the bathroom.

10/10

Exceptional

03 Nov 2025

Miss Helen

Lovely hotel .. never fails to please .. however breakfast .. scrambled egg .. sloppy .. !!!!

Friends_and_family Friends

8/10

Excellent

25 Oct 2025

Jean Claire

The hotel was a good base nice pool area , very handy for the cable car to the Rock and walkable to the Main st and marina area, we didnt eat in the hotel.

Leisure Partner

6/10

Pleasant

22 Oct 2025

Moises

I do have a grievance. The personnel was just not up to par with other 4-star hotels. We had to walk out on day one because after waiting nearly 20 minutes, nobody took our order. Second day, while we were waiting for coffee, nobody would come to serve us. I went to the person that was scheduling the tables and I asked for someone to bring our coffees, so what happened was that instead of lattes they brought drip coffee with milk. They still charged us 5,50 pounds for that (which was horrible). Anyway, not coming back to this hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Gail

Our first stay in the Rock. The staff where very helpfull and friendly. The bedrooms where large and comfortable. Will stay again.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Chris

Parts of room uncles

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

roland

This is the most famous hotel in Gibraltar as far as I’m aware. It’s looking a bit tired and a little pricey,but overall it was a very good experience.
Had a pleasant room with a nice balcony overlooking the water. It has the best shower I have experienced in a hotel.
One negative point is it has the steepest driveway of any hotel I have stayed at.

Leisure Self

8/10

Excellent

14 Oct 2025

Tej

Amazing views. Well connected by local buses.
Aging facility but great experience.

Partner

4/10

Poor

10 Oct 2025

Jim

Very nice location, staff not well trained average service…answer always no…unfortunate as the property has potential

6/10

Pleasant

03 Oct 2025

Cristina Nunes

We were expecting better from such a renowned hotel with so much history. The staff was friendly especially the porter, the views were spectacular, however the dining experience was terrible, and very expensive. The rooms were pretty small but offered all the amenities needed and having a balcony was great. Good for 1 night but wouldn’t recommend staying longer.

Leisure Partner

10/10

Exceptional

02 Oct 2025

Bernard

Some reviews say dated but that is rubbish. It is a classic hotel with the charm of an old hotel. Rooms are perfectly comfortable, sea view is amazing and staff and food were excellent and reasonable

Leisure Partner

8/10

Excellent

01 Oct 2025

Adrian

Good traditional hotel with high quality throughout in an excellent location for sightseeing and an easy bus ride to airport or town centre.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Michael

Absolute gem of a property

Leisure Partner

8/10

Excellent

14 Sep 2025

Nimisha

Nice hotel across from a lovely botanical garden. Overall experience was good, felt a bit chaotic at times when staff were very busy. The staff are friendly, polite and very willing to help you.

10/10

Exceptional

09 Sep 2025

James

The staff are fantastic.

Leisure Family

6/10

Pleasant

06 Sep 2025

Susan

Needs work

The beautiful iconic “The Rock Hotel”
This historic hotel is now a little passed its prime. I feel The owners have taken there eye off the ball. It holds so much wonder & there are select few staff members that shine like your expectations would be. None of the staff were unpleasant & most had the correct attitude to guests, but for a premium hotel lacked training & professionalism.
Our room had no electricity in the sockets upon our arrival & tripped (whilst we were not in residence) 3 more times. We were not overloading it as nothing was plugged in. Maintenance did come & assist the first time but as we knew the issue we flipped the breaker ourselves after this.
The safety deposit box wouldn’t lock & there were other general issues that shouldn’t have been present in any hotel.
We only ate in the restaurant once, where the food was not great & I couldn’t eat my prawn thermidor. Unfortunately its taste was just dijon mustard which took away any taste of prawn. The table wasn’t checked on & I was not asked if there was any problem when my full plate was collected. To top the presentation off, at each service all the plated food was practically thrown on our table. This made plenty of noise & food slid to one end of our plates. Mr Ghazis still had complete professionalism inside & out off the hotel (proper mister)

Friends_and_family Friends

10/10

Exceptional

06 Sep 2025

Gina Mary

Spacious room and excellent dining options

Leisure Self

10/10

Exceptional

04 Sep 2025

Moishe

Wonderful Stay at The Rock

I would recommend the hotel to anybody. The price was extremely affordable and yet the service was superb and the staff are wonderful. The hotel and my room specifically had magnificent views.

Friends_and_family Family

6/10

Pleasant

03 Sep 2025

Jennifer

The hotel had a great view and the beds are very comfortable. I gave 3 stars because it was very loud. We could hear the people walking in the room above and the people talking in the room next door. Also the toilet was installed incorrectly , instead of facing outward it was sideways between 2 walls, not comfort table or even possible if you are a tall person, unless you sit on it sideways. I don’t know if all the rooms are like this. We ate dinner in the bar area and the food was so so and the service was not good. All in all it was a nice location and great view.

Leisure

8/10

Excellent

30 Aug 2025

heather elizabeth

The staff were helpful and the food was excellent

Leisure Family

10/10

Exceptional

24 Aug 2025

Vanessa Nadine

We had a great time at The Rock hotel! The staff were very friendly and knowledgeable, although one member of staff told us that we had to book to use the pool at a cost of £30 each for the day. That was a shock, as it said nothing like that when we booked! However, after speaking to another member of staff a couple of days later, we were told that the pool was free if we were staying at the hotel.

Leisure Family

8/10

Excellent

23 Aug 2025

Gary

Nice hotel, 50’s retro style, could do with some modernisation in facilities, unfortunately I did not like the fact people were allowed to smoke while others were still eating in the restaurant/veranda area.

10/10

Exceptional

19 Aug 2025

JOSE

Excellent!!

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

Courteous, very helpful staff. Laura at Reception was particularly helpful

Leisure Partner

10/10

Exceptional

17 Aug 2025

Steven

The hotel was Central and well situated to the attractions we were looking to visit. The hotel provided a great breakfast and the bar area was pleasant to sit in with great views of the harbour. The pool was detached from the Hotel but was in easy walking distance and was a great quiet spot to spend a hot afternoon.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Trudy

Fantastic staff, every member couldn't do enough for us. Lovely rooms, beautifully decorated with comfy beds. Nice and clean. Plenty of seating in bar and restaurant. Choice of inside or outside dining. On a bus route, plenty of local taxis available. Would definitely recommend.

Leisure Partner

2/10

Poor

06 Aug 2025

Michael

Staff made us pay for a third child. Even though we bought two rooms. One of the rooms had 2 beds and a sofa. Still charged us $50 to move a third bed into a big room that already could sleep three.

10/10

Exceptional

04 Aug 2025

philip

Perfect

Business_and_leisure

10/10

Exceptional

02 Aug 2025

Ross

An excellent hotel, close to the cable car base. (Be warned, though, that if you're wheeling luggage from the bus stop, the climb up to the hotel is quite steep. Also, my room's lighting was weird; I couldn't find a way to turn off a couple of lights (I had to unscrew the bulbs to turn them off).)

Leisure Self

10/10

Exceptional

21 Jul 2025

Luke Steven

Good property would recommend

Leisure