HB
Half Board
Usually includes breakfast and one additional meal.
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4.4/10Review score19 Reviews
Cleanliness4.8/10 4.8
Service4.4/10 4.4
Comfort4.6/10 4.6
Condition3.8/10 3.8
Location10.0/10 10.0
Neighborhood7.2/10 7.2
Amenities5.0/10 5.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Tiuna
Located on the beautiful island of San Andrés, this hotel boasts a spectacular beachfront location near the shopping area. It offers spacious and elegant common areas, a wide range of services, and excellent professional care. The meticulously decorated rooms ensure an unforgettable stay.
Nearby, you can enjoy various activities for a fun-filled vacation. The hotel also features a restaurant serving the finest cuisine in San Andrés.
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When you stay at Hotel Tiuna in San Andrés, you'll be near the beach, just steps from Spratt Bight Beach and 6 minutes by foot from Main Beach.
This hotel is 0.5 mi (0.8 km) from Marina Toninos - Dock and 0.5 mi (0.9 km) from San Andrés Playa Grande Beach. Make yourself at home in one of the 172 air-conditioned guestrooms. Bathrooms with showers are provided. Conveniences include phones and safes, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Popular amenities
Free WiFi
Bar/Lounge
Dining services
Concierge
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Spratt Bight Beach
0.1 km / 0.1 mi
Main Beach
0.5 km / 0.3 mi
Paintball San Andres
0.7 km / 0.5 mi
Cultural Center Dock
0.8 km / 0.5 mi
San Andrés Playa Grande Beach
0.8 km / 0.5 mi
Letrero I love San Andrés
0.9 km / 0.6 mi
Coton Cay
1.3 km / 0.8 mi
North End
1.7 km / 1.1 mi
Islote Sucre
4 km / 2.5 mi
First Baptist Church
4.6 km / 2.8 mi
San Andres Hill
4.7 km / 2.9 mi
Green Beach
5.7 km / 3.5 mi
Big Pond Lagoon
6.3 km / 3.9 mi
Cocoplum
6.3 km / 3.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 165
- Number of floors (main building): 8
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
Show 22 more facilities & services
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Room service
- Multilingual staff
- Bellboy service
- Hotel safe
- Lift access
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Air conditioning in Restaurant
- Meeting room
- Outdoor freshwater pool: 1
- Sun loungersExtra charge
- Kids’ clubExtra charge
- Nightclub
- Breakfast
- All inclusiveExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CE
Dinner Included
This meal plan may be available depending on the selected room/rate.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel Tiuna
16
reviews shown
David E
Cockroaches, dirty, poor repair, lazy unresponsive staff, loud unabated all night parties, no hot water on property, horrible mattress, rooms not like advertised pictures.
Verified traveler
Absolutely the worst customer service ever. I have never written a review before but this place was horrible. We could not even check in. And expedia tried helping and the hotel would not do their part.
Andres
Good location but terrible facilities
The hotel is very well located, it is in front of the beach and close to the commercial area.
2meals are included in the day, the food quality is acceptable, however there is not much variety.
Not recommended unless you are only looking for location and nothing more.
2meals are included in the day, the food quality is acceptable, however there is not much variety.
Not recommended unless you are only looking for location and nothing more.
Pat
Poor cost -benefit ratio
Expensive for what it is: noisy, humid, smelly room, with roaches. Staff at main desk not willing to solve problems, poor service and attitude. Access to wi fi limited to the lobby only when \"person in charge\" is around to give password, which is not frequent. Stale breakfast cereal...
Gustavo
The best the hotel has to offer is their location
The staff of the hotel are extremes, there are some (very few) of the staff that is attentive, most of them are quite displeasing, unfriendly. For example, the safelock didn{t worked on the room and i asked one of the hotel staff about who can help, the man was clipping his nails and didn{t stopped clipping his nails while telling me that he could not help, that the cashier has to go to the room and fix it (in fact seems that the cashier is the only person that constantly works on the hotel). The rest of the staff is more or less the same, thay are very busy chatting and less attentive with the guests. The restaurant staff are just ok, the receptionis is a thing of luck, sometimes the smile and greet, most of time they are feeling like you´re a paying nuicanse than a costumer. The room is in very bad state, the bathroom barely works. And ypu better bring your own shampoo since the hotel onle offers soap and toilet paper.
Andres
Hace falta nevera y mejor atención en repeción.
GLADYS
me parecio muy bueno en comparacion a hace ocho años que estaba muy deteriodado.
NESTOR
MAL
No recomendable
Celeucia
Hotel péssimo
Me parece que vocês não tem a mínima noção do que estão vendendo. Esse hotel está classificado com 2,5 estrelas, preço compatível com outros hotéis muito bons, no entanto ele é péssimo! Ruim é elogio, além de sujo e fedido!!! Só fiquei porque era apenas uma noite e já tinha pagado!
JOSE VALDECIO
hotel sem wiff
MIRIAM
EXPERIENCIA NEFASTA
LLEGAMOS 1 DIA ANTES CONFIRMAMOS LA RESERVA Y EN LA MAÑANA NOS PRESENTAMOS A TOMAR LA HABITACION Y HABIAN CANCELADO LA RESERVA,EN FOTOS ES LINDO PERO AL VERLO , ESTA EN CONSTRUCCION, UN DESASTRE.LA RECEPCIONISTA TRABAJA CON UN VENTILADOR, LOS VIDRIOS ESTAN SUCIOS,EN LA VEREDA PONEN MUSICA Y BAILAN TODA LA NOCHE.
Marco
Waardeloos hotel op geweldige locatie
Het hotel is oud en kent serieuze vochtproblemen. Het eten is matig en de manier van serveren lijkt meer op een gaarkeuken. Daartegen over staat dat het hotel op een geweldige locatie ligt, direct aan de 'boulevard' in de hotelzone van San Andres.
Verified traveler
DEsidia.
El hotel es demasiado malo sucio no les interesa solucionar los problemas al cliente.Es tan malo que se esta cayendo a pedazos
Sus trabajadores no son capacitados o si la tienen no la practican
El dia que hice mi registro la habitacion estaba sucia la cama es pequeña y sucia su estructura esta oxidada es tan pequeña que una persona de mas de 1,80m de estatura no alcanza en ella, cuando baje
para el cambio de habitacion el encargado estaba hablando por telefono con un compañero de trabajo y se referia con palabras demasiado soeces y vulgares de una huesped, al otro dia fui cambiado de habitacion al 7mo piso pero encima estaba una discoteca uds.se imajinaran pues que no se pudo dormir, Yo al otro dia tenia una competencia de triathlon, Lastima porque el hotel tiene una vista espectacular al mar y esta bien ubicado.
Por favor no se hospeden alli.El precio es demasiado caro para lo que le ofrecen y por ultimo hoteles.com deberia ser mas honestos y no ofrecer este tipo de servicios.
Sus trabajadores no son capacitados o si la tienen no la practican
El dia que hice mi registro la habitacion estaba sucia la cama es pequeña y sucia su estructura esta oxidada es tan pequeña que una persona de mas de 1,80m de estatura no alcanza en ella, cuando baje
para el cambio de habitacion el encargado estaba hablando por telefono con un compañero de trabajo y se referia con palabras demasiado soeces y vulgares de una huesped, al otro dia fui cambiado de habitacion al 7mo piso pero encima estaba una discoteca uds.se imajinaran pues que no se pudo dormir, Yo al otro dia tenia una competencia de triathlon, Lastima porque el hotel tiene una vista espectacular al mar y esta bien ubicado.
Por favor no se hospeden alli.El precio es demasiado caro para lo que le ofrecen y por ultimo hoteles.com deberia ser mas honestos y no ofrecer este tipo de servicios.
silvia
DECEPCIONANTE HOTEL
Pésimo servicio de limpieza y peor aun el desayuno y la cena. El personal poco amable. El hotel en general esta muy dejado y abandonado. Solo lo salva la ubicación. Quedamos muy decepcionados nunca nos había tocado un hotel tan malo. No lo recomiendo. Es mas creo que Hoteles.con tendría que ver si lo sigue promocionando porque esta en juego su prestigio
Verified traveler
muy mal hotel y mal servicio
Muy mal hotel, su comida es muy corrient, Pero lo peor es su forma d servi,como Si las persona no se merecen respeto, el hotel está para q lo derrumben es no es un buen hospedaje Y realmente deja mucho Q decir q una página como esta lo recomiende las habitaciones realmente muy deteriora, no hay servicios d wifi sólo en recepción y hasta q la señora d la caja esta en su horario se puede acceder a la clave de wifi, realmente es el peor hotel en el q me he hospedado no lo recomiendo.
Norma Chipatecua
podria ser bueno
No existe servicio,los empleados no saben que es eso. Cuando hablan de todo incluido es mentira ofrecen solo lo que medio tienen en existencias la comida muy regular, no ofrecen variedad, la limpieza deja mucho que pensar. Las instalaciones son buenas y su ubicacion esta muy bien pero no lo voy a recomendar a nadie me daria verguenza que algun conocido fuera...
Location & surroundings
Hotel Tiuna
Av. Colombia # 4-31, San Andres, Colombia
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Hotel Tiuna
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