Grand Hotel de la Reine

8/10

Excellent

02 Sep 2024

Nancy

Excellent building and exterior architecture.super location. Bathroom are nice and updated..bedrooms not so. No lockbox in room and entry key is old and too large to carry in pocket. Requires you to drop off and pickup. Enjoyed the stay and the location but still needs updating. I was at the hotel 20 years ago and it has improved a bit since then.

Leisure Self

10/10

Exceptional

26 Aug 2024

Richard

Great hotel

A lovely stay. Rooms are a bit dated but spotlessly clean. The location is perfect and breakfast was a lovely relaxed affair.

Friends_and_family Family

4/10

Poor

16 Jul 2024

Linda

I booked a superior double room, but the 312 room is very old.and shabby. The two chairs are dirty. The facilities in the room are broken. Overall, the hotel are not well-maintained. Only the place for breakfast is decent.I ranked the hotel 2 star,.because the place for breakfast is beautiful and the staff are efficient and friendly.

Leisure Self

10/10

Exceptional

25 Jun 2024

daniel

Very good location, comfortable room, we’ve enjoyed our stay!

Leisure

10/10

Exceptional

19 Jun 2024

Diane

amazing team helpful
and compassionate

10/10

Exceptional

09 Jun 2024

Shrouq

Beautiful Hotel, clean room and central location. Staff are wonderful.

10/10

Exceptional

17 May 2024

David

Love our stay in the spacious apartment, very quiet & great location.

Partner

8/10

Excellent

04 Jan 2024

Roberto

Beautiful hotel in a beautiful and historic square.

Our room faced the street and was very loud.

Leisure Partner

6/10

Pleasant

03 Jan 2024

NANCY

Dated. Room temperature was too high.

Leisure Family

10/10

Exceptional

05 Dec 2023

Tracey

Great location and upgrade room very good

Partner

10/10

Exceptional

16 Oct 2023

Peter

Couldn’t ask for more

Great hotel right in the centre. Great price and service

Partner

8/10

Excellent

10 Oct 2023

Robert

Superb location in a grand hotel who has seen better days.

Leisure

8/10

Excellent

20 Sep 2023

SHELDON

super breakfast and imperial breakfast rooms

Leisure Self

10/10

Exceptional

11 Apr 2023

zhong

At the heart Nancy old town - righr next to the Grand Ducal palace. Convenient to everywhere

Leisure Family

4/10

Poor

09 Apr 2023

Gerard

Excellent location but room in dire need of updating bathroom and TV. Musty smell and damp stains on ceilings. Breakfast Excellent and staff helpfull. Parking nearby but not on site.

Leisure Partner

10/10

Exceptional

23 Nov 2022

Jenn

Perfect location.

Leisure Friends

10/10

Exceptional

12 Nov 2022

Frances

Large rooms with great views and a sitting area. Good breakfast. Right on the beautiful main square and convenient to all of the major attractions in Nancy. Close to the train station.

Leisure Self

8/10

Excellent

03 Oct 2022

Ian

Nicely maintained hotel in historic \"grand style\" without overdoing it. Prime location.

Leisure Self

10/10

Exceptional

09 Aug 2022

Gael-Marie

Beautiful hotel, really helpful and friendly staff.

Friends_and_family Family

10/10

Exceptional

30 May 2022

Chris

Difficulties in getting to the Hotel.

Perfect position once reached ! No notice provided saying that anyone driving with luggage could not get near to the hotel. Directions to the nearest car park with info that guests will have to walk in should be made clear. Otherwise a great hotel.

Partner

10/10

Exceptional

28 Jan 2022

Gregory

Spacious room - classic hotel with great location

Showing wear & tear needs updating

Leisure Partner

8/10

Excellent

30 Dec 2021

GRETCHEN

Overall

This was a lovely hotel. The room was very clean. Service was good. The staff was friendly, professional, and helpful. The area was safe and in a spectacular part of the city. Would definitely go there again.

Partner

10/10

Exceptional

09 Dec 2021

Charles David

Wonderful!

The hotel employees/staff were all very friendly and extremely helpful! The hotel is beautiful although the floor in our room did slope a bit. However if you consider the age of the building it’s a little understandable and it didn’t make our room any less comfortable. We had a full view of the square. The room was a good size and very clean. The hotel buffet breakfast was great with a lot of variety and consistently delicious each morning!

We had carry on luggage only and it was an easy walk from the train station to the hotel. The hotel is perfectly located and the surrounding area wonderful to explore!

Partner

10/10

Exceptional

14 May 2021

George

Beautiful location and lovely building

Even during Covid restrictions this hotel managed a high level of service. Ideally located in beautiful Stanislas Square next to the very interesting Parc de la Pepiniere. Very nice short stay.

Partner

2/10

Poor

23 Aug 2020

Gary

Can’t rate pro pas tried to change booking due to Covid and they refused so had to pay but couldn’t stay !

Partner

8/10

Excellent

02 Jul 2020

Verified traveler

Location is great. Staff nice and friendly. Rooms a little stuffy and outdated.

Leisure Partner

10/10

Exceptional

12 Jun 2020

Donna

Great Location

This hotel is in the square, we parked the car a couple of streets away and it was very easy to walk through the old town. The reception staff were helpful and spoke very good English. The room was clean. We declined the €18 breakfast and had a great breakfast in town for €4.

Partner

10/10

Exceptional

29 Jan 2020

Verified traveler

lovely stay

Nice hotel with high quality service, excellent breakfast and perfect views is Stanislas square.
I came for professional reasons and will come back for personal reasons.

Business Self

10/10

Exceptional

28 Sep 2019

Verified traveler

My sort of hotel. Understated elegance.comfortable room. Modern bathroom. Quiet. Nice public areas. Attentive staff. Good restaurant where every help was given to help us get through meal in time for opera. Lovely food, and wine,elegantly presented.
Only sorry I can spend just one night here this time.

Leisure Friends

10/10

Exceptional

31 Jul 2019

Donald

Best spot in Nancy

Fabulous location
Old world feel but our room was renovated
Would stay again

Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

Location, historic building, helpful staff, and immediate proximity of tourist attractions make this property a wonderful destination.

Leisure Partner

6/10

Pleasant

30 Jun 2019

Verified traveler

First floor room and no elevator. Poorly designed bathroom, showering got the bathroom floor all wet and slippery.

Leisure Family

8/10

Excellent

22 Jun 2019

Verified traveler

Hotel with construction

Getting to the hotel was a mess due to construction. Parking is down the street so you have to walk with your luggage. The people at the reception were very helpful. Our friends did not have air conditioning all night in their room.

Friends

10/10

Exceptional

14 May 2019

Verified traveler

The old charm and beautiful surroundings

Slept really well

Leisure Pet

6/10

Pleasant

28 Oct 2018

Martina

Old....

The hotel is very old and needs renovation. It is far too expensive

Partner

8/10

Excellent

17 Oct 2018

NIGEL

Wonderful location but slightly shanbyy

Situated on the wonderful place Stanislas the hotel has a wonderful setting. Clean rooms and bathrooms and good breakfasts but hotel is rather tired and fails to offer room service so let’s itself down. However it is worth these minor disappointments for the glorious location.

8/10

Excellent

14 Oct 2018

David

3 days in Nancy

Excellent location and very welcoming staff. We came largely to see the 'ecole de Nancy' art nouveau buildings and museums. We were utterly charmed by the Place Stanislaw, its relaxed cafe atmosphere (and temporary Japanese garden). The medieval and renaissance quarters were a bonus, as was the delightfully relaxed city atmosphere and the well-tended public spaces.

8/10

Excellent

02 Oct 2018

Michael

Very tired but the location makes up for it

Vacation stay. For all that is “down in the heels” in this once beautiful hotel the setting makes up for it. It is in the center of one of the most beautiful squares in Europe, Place Stanislas. The prices were fair and The hotel greeting person was super nice.

Partner

10/10

Exceptional

11 Sep 2018

Damon

Give your self a treat.

Really comfortable stay in this lovely hotel. We had a massive room & bed. Came with a lovely breakfast. I could not recommend this hotel more. 1 fault is the air conditioning did not run properly so on the chilly side.

Partner

10/10

Exceptional

02 Sep 2018

Shirley

The location is superb....in the vibrant heart of the city. The hotel is historic ,with character over contemporary aesthetic. The rooms are clean and comfortable. It is the staff that rises the hotel to the top. ratiing. Eveyone was welcoming and helpful A special thanks to Isabelle,who is professional,knowledgeable and caring.

10/10

Exceptional

19 Aug 2018

Chris

Great hotel close to everything

Good vibe, right on the square a lots to see and do

10/10

Exceptional

13 Aug 2018

Verified traveler

Lovely staff from check in to the restaurant

6/10

Pleasant

23 Jun 2018

Verified traveler

Great location

Needs to be refurbished, old and has a smell. Bedroom was beautiful.

10/10

Exceptional

17 Jun 2018

Verified traveler

Breakfast in the Ballroom. How grand is that?

10/10

Exceptional

07 Jun 2018

Verified traveler

Beautiful location and very nice staff

Historical hotel in historical location. I would recommend they change the shower head, small change that will make a big difference. The shower head was so bad that I ended up taking baths my entire stay.

10/10

Exceptional

16 May 2018

Beverly

Best location in the city

The location is amazing. Very nice check-in and help from the desk for dinner reservations.
Also gave us info on museums and etc. Only hotel parking is down the street one block but is a safe and easy place to park. Wifi was fast and easy
Would stay here again and recommend to friends.

Partner

6/10

Pleasant

06 May 2018

abdulaziz

No parking in the hotel. if you have car don’t come here.

8/10

Excellent

13 Apr 2018

Verified traveler

Great Location

Perfect location on the beautiful square. They have tried hard to keep it clean and nice, but nothing special. Given the great location could be exceptional.

Partner

10/10

Exceptional

20 Jan 2018

Vera

Nice hotel with attractions close by

The Grand Hotel is a truely grand experience. The scenic view is timeless but awakens with a modern twist. Great vacation photo shoots.

10/10

Exceptional

08 Nov 2017

Mei li

A Grand Grand Hotel

Vacation. nice hotel, breakfast was nice and great view from the dining room. The best location.

Partner

10/10

Exceptional

15 Oct 2017

Verified traveler

One of the best hotel in Nancy

Other than squeaky floor and flooded bathroom whenever I take shower, nothing to complain, but complement.

8/10

Excellent

28 Sep 2017

Donald

Nice hotel well situated

The hotel is right near the historic area and has been renovated. The hotel staff are friendly and helpful. Dijon is a wonderful city that is easily walkable. The sights and restaurants are great.

10/10

Exceptional

03 Sep 2017

travellers

Great location dated hotel

Location good condition and facilities poor rooms tidy but internal with no view. Plumbing noisy.

6/10

Pleasant

23 Jun 2017

TIMOTHY

So hot with the air-conditioning turned off

We stayed three very hot days and nights, when the maximum temperature reached 34 degrees Celsius each day. When we checked in, the room air-conditioner did not work and the panel screen showed \"E 04\". Reception told us that the room air-conditioning would be reset at 8pm and should work then. It did, but it worked only intermittently during the night and stopped working altogether after breakfast. On the second day, we were told that the air-conditioning could not cope with very hot weather and was routinely turned off during the day. We were offered a room on a lower floor, because the rooms not directly under the roof were not as hot. This is not a 4 star rated hotel solution. The air-conditioning continued to be off during each day and part of each night.
The wifi rarely worked.
Apart from these problems, the Grand Hotel de la Reine was excellent, with a spacious Superior Room with a comfortable bed and large bathroom.
The staff was friendly and helpful, but we were not asked whether we had enjoyed our stay.
Room Tip: Avoid top floor rooms during hot weather

Partner

10/10

Exceptional

28 Mar 2017

Kurt

Hotel is located right in the center of the city on Stanislous Square. Mary Antoinette once stayed at the hotel! That being said the rooms could use a little updating, but overall a great hotel, and the location can't be beat!

Partner

8/10

Excellent

09 Oct 2016

Verified traveler

Convenient and Friendly Hotel

The customer service was where they excell. The historic building really needs to be updated. With that said, I did find the building to be extremely clean and that is saying something since I'm plagued with severe allergies. The staff was friendly in all areas of the hotel. This was a positive experience.

Partner

10/10

Exceptional

06 Aug 2016

Xibing

Take a superior room

Beautifu hotel at great location, friendly staff, great choic for visiting Nancy

Partner

10/10

Exceptional

10 Jul 2016

Daniel

Great historic hotel in a wonderful location

We love the location and the grand feel of this hotel. The English-speaking staff is always friendly and helpful, and the rooms are comfortable with furnishings appropriate for a building that once hosted Marie Antoinette. The real draw of this hotel, however, is the location right on Place Stanislas, within walking distance to a host of restaurants, shops, and transportation. (The Nancy Ville train station is about a 15 minute walk, but the light rail system is convenient and easy to use.)

8/10

Excellent

27 May 2016

Shari

wonderful

it was good and quite & calm
butifule place to visit

8/10

Excellent

29 Sep 2015

Verified traveler

Hotel with excellent location and nice facilities

Had an excellent experience. Great views and nice room. Front desk personnel were very friendly and helpful.

6/10

Pleasant

16 Sep 2015

Bob and Geri

Great location but a tired hotel

Superbly situated on main square but a somewhat tired hotel. Plumbing had bad water leak. Bed old an saggy. Breakfast disappointing.

Partner

8/10

Excellent

13 May 2015

dick

A short two day stay

this was our first trip to france. The stay at youf hotel wasvery special. We will defentialrecomend this hotel to any one we meet. A very good experience.

10/10

Exceptional

11 Apr 2015

Verified traveler

Return to la Place Stanislas in Nancy

Enjoyed the whole stay except for the stench, probably from the sewers; closed the faucets and all was fine after that.
Breakfast was fine except for the price. I advise you to include it in the hotel fair.
Took cafe at the Place Stan with friends, souvenir of when I lived in Nancy.

8/10

Excellent

13 Mar 2015

C

Stayed on business trip for 2 nights

Beautiful building and location.
Room, staff etc were all very pleasant.
Only let down for me was the poor hot breakfast quality and choice.
Plenty of choice and good quality if you prefer a continental braekfast.

6/10

Pleasant

08 Mar 2015

Michael

Great from the outside, with stunning location.

Stopped in on our way back to UK from Switzerland. The Hotel location is superb overlooking Stanislas Square. Needs money spending on the interior, looking very tired. Didn't eat in the restaurant as the choice was limited and expensive compared to other Restaurants in the area, of which there are many. No car parking except for the public car park which was about 200 yards away. Reception lady, Marilyn was most helpful and smiley which makes such a difference.

Partner

8/10

Excellent

03 Mar 2015

Lisa

A palace turned hotel

Great location on the main square in Nancy. Polite staff. Dated décor, but clean and in good repair. Very clean bathroom. Typical of old hotels in Europe -- few outlets and overheated temperatures, but unlike the US, you can always open a window!
Did not try the breakfast service, but it was available.

10/10

Exceptional

16 Jun 2014

Tony

Very grand hotel in superb position

Very grand hotel fitting in with the surroundings of the square. Ideal position for sightseeing and eating. Whole area lit up at night. Breakfast was adequate but probably not up to expectations given the grand look of the building.

10/10

Exceptional

01 Jun 2014

Verified traveler

Elegant hotel in famous city square

A very comfortable and relaxed hotel in an unbeatable location

Partner

6/10

Pleasant

12 May 2014

Jeff

great location in the World Heritage square

Hotel was in a great position but can be summed up as faded glory. Needs a lot of money spent to bring it up to very good standard. The hotel on the square needs to be something special. This needs to be really updated.

6/10

Pleasant

02 May 2014

Dan

Superb location

The hotel is set on a superb location. The condition of the hotel is not current, needs some refreshment... Overall stay was OK I would probably choose the same hotel if I,will go back to Nancy. Pricing was in line with the conditions.

8/10

Excellent

05 Nov 2013

Don J. Smith

Great Location

fabulous location close to everything

10/10

Exceptional

13 Sep 2013

Verified traveler

Beautiful Place Stanislaus

Nancy is charming and a must see for Art Nouveau enthusiasts. The hotel is a part of the architectural ensemble making up Place Stanislaus and is beautiful. Base rate accommodation (there are pricier rooms) was quite comfortable with excellent king size bed and a nice bathroom. At this price point, there is no view which was acceptable. Staff were accommodating and the onsite restaurant is excellent, but charges accordingly.

Partner

8/10

Excellent

23 Aug 2013

Bryble

excellent bed with a fantastic view of Stanilas Sq

The Grand hotel has the best location on Stanislas Square and is of an earlier age although has been upgraded and maintained to a high standard.

The rooms are not very large but are well appointed with comfortable bed, flat TV and free wifi. The staff are very knowledgeable and friendly. Parking is not easy but not impossible and a little bit of manoeuvring of people and luggage is necessary. We did not stay for breakfast and preferred to have an open air start to the day in one of the many cafes in the square.

Many restaurants are situated throughout the little side street and there are huge choices.

A short walk takes to most of the sites and the little train will take you on a tour of this beautiful old city

8/10

Excellent

17 Jul 2013

Diane

Historical experience

Hotel in a great position overlooking the Place Stanislas however if you want a room with a view then best ask for it at time of booking. The rooms are nicely furnished & bed comfy. I was a bit surprised that shampoo, conditioner & shower gels were not replaced until bottles were completely empty.
Wifi was very slow & no English channels .
Place Stanislas had a night light show so staying in this hotel was just perfect !

10/10

Exceptional

23 Jun 2013

Chris&Greg

Amazing

Beautiful old building with modern, comfortable rooms. The location directly on the heritage listed square you could not ask for a better location, and an extremely pleasant surprise.

Family

10/10

Exceptional

17 Jun 2013

Verified traveler

Wonderful place to stay in Nancy, France

We have visited Nancy before and knew the location of the hotel was great -- right on the historic and beautiful Place Stanislas. Having read some of the earlier reviews of the hotel, we were slightly concerned that perhaps the exterior beauty was not matched on the inside of the hotel. These concerns proved to be unfounded. The cleanliness, the furnishings, and the friendliness of the staff (most of whom speak English) are all first-rate. Internet access, which was free in the room, also worked well (we find this can be a problem in European hotels, but not here). The room itself was big enough, with a comfortable bed and a small desk to work on. The bathroom was quite large by French standards and well-lit. There was only one chair in the room -- a desk chair -- which is a minor complaint, and instead of a closet the room had an armoire (which was okay with us). Our room was quiet enough, although we should note that we were in Nancy before the nightly summer light show starts. We saw the show last year and it's great -- a must-see -- so we were sorry to miss it this year. But, yes, it does make the Place a noisy and active location each and every night.

10/10

Exceptional

06 Jun 2013

Verified traveler

Excellebt Central Hotel

Friendly and helpful Staff, hotel in an excellent location.

Partner

8/10

Excellent

16 Dec 2012

Barbnz

Gracious old lady

An excellent position in the centre of town and about 10 mins walk from the railway station. The hotel is gracious although could do with a little refurbishment. It has a small lift which is good for luggage although very slow. The staff were very friendly and the rooms comfortable and adequate.

10/10

Exceptional

06 Nov 2012

Greg

a touch of class on Place Stanislas

Olde worlde style, modern in room comforts. Well located close to quality shopping and restaurants and bars. Car parking about 150m away at Barres. Hotel bar a great spot for a fortified coffee after a day out in the crisp clear air. Room well appointed. Looked at more cost efficient alternatives for our stay, but glad we chose La Reine. Will stay there again

10/10

Exceptional

31 Oct 2012

Verified traveler

A room with a view

We loved the location of the hotel and it's ambiance, which was relaxed and welcoming and a far cry from the efficiency and sterile atmosphere of many hotels catering for business travel.

Partner

4/10

Poor

15 Oct 2012

Verified traveler

Great property: NEEDS RENOVATION

The Grand Hotel is perfectly situated but the hotel is in MAJOR need of a full renovation. The rooms and room corridors have been renovated on the cheap and the public areas are VERY run down. The hotel is a wonderful property but the owners and previous owners do not respect the location or building. The restaurant was empty when others close by were bustling. The staff did not respond to simple towel requests! Location is great but I would not recommend for more than one night.

8/10

Excellent

19 Sep 2012

Kath

Great location

Great location, lovely hotel, but minor quibble - poor fitting shower panel meant floor got flooded each time.Spolit the Hotel's env creds asking to use less towels!

10/10

Exceptional

06 Sep 2012

Gloria

Gorgeous hotel, great location

Room was very clean and comfortable. Hotel was right on Stanislas Place, so it was very convenient to everything. We walked (20 min) from the train station, but a tram was only 2 stops away. Receptionist was also very friendly and helpful. Would def recommend this hotel.

Partner

10/10

Exceptional

22 Jul 2012

Louise

Beautiful hotel, beautiful city

Such an amazing city, and a wonderful classic old hotel. Newly renovated, clean and comfy. Lots of activity on the square, and great restaurants, little antique shops, art or specialty shops, all within walking distance. Our only regret was that we were only here for one day--would love to come back!

Family

8/10

Excellent

25 Jun 2012

Verified traveler

The hotel staff varied from very helpful to rather curt. I stayed in room 6, which faces the opera house and is recently renovated. It was extremely noisy from about 10:45pm to 11:05pm, when there is a sound and light show in Place Stanislas. On my first day there the hallway was being painted. There were tools all over the hallway floor, which was very dangerous. The hotel staff eventually came to carry my bag to my room and ended up getting paint on my suitcase. They later cleaned it but never once apologized for the inconvenience. They were helpful when I asked for directions and to use a computer and printer to print business documents, which is a free 24hr service. There was no safe or minibar in the room, even though the guest info pack says there is.

8/10

Excellent

23 May 2012

RWB

The place to stay. Lots of history as well.

10/10

Exceptional

21 May 2012

Verified traveler

very enjoyable

10/10

Exceptional

16 Apr 2012

sheri jo

Gorgeous hotel located in the best part of Nancy!!

Excellent and extremely helpful and friendly employees who always went out of their way for wonderful customer service. They also spoke english well which was helpful! The hotel itself is clean and decorated in very ornate and what I would call typical french style...I just loved everything about this place!!!!

8/10

Excellent

18 Jul 2010

John

Really great location

Old hotel, could probably do with a refurb but the room was clean and the location is briliant. You step straight out of the front door into Stanislas square. Parking is therefore tricky.

10/10

Exceptional

30 Sep 2024

Christine

Der Empfang und die Freundlichkeit des Personales waren sehr gut. Im Zimmer herrschte ein unerträglicher Lärm der Absauganlage des Restaurants!!!!!

Partner

10/10

Exceptional

10 Sep 2024

JEAN LOUIS

Excellent accueil, professionnel sans être guindé, le son et lumière pendant la nuit nous a empêché de garder la fenêtre ouverte, mais cela n'a pas été trop gênant, l'insonorisation étant très bonne.

Partner

10/10

Exceptional

26 Aug 2024

Wolfgang

Das Hotel hat seinen ganz eigenen Charme. Wir hatten 1 deluxe Zimmer sehr großzügig, mit Blick auf den Platz stanislas. Das Frühstück lässt keine Wünsche offen. Das einzige was zu bemängeln ist, es gibt kein deutsches Fernsehen.

Leisure Partner

8/10

Excellent

20 Aug 2024

Yannik

Personnel très a l’écoute. Bonne literie. Très propre. L’établissement mériterait une rénovation.

Partner

6/10

Pleasant

01 Aug 2024

Fred

Dissapointing room

Beautiful Hotel on Place Stanislas, the expectation of the Comfort Room was high.It was an average room not worth the price.Old interior of the bathroom, no extra,s, no comfortable bed.

Partner

8/10

Excellent

30 Jul 2024

Johann-Peter

Wwwwe

10/10

Exceptional

29 Jul 2024

Fabrice

Le plus bel hôtel de Nancy

Le plus iconique hôtel de Nancy, pas très cher pour la situation et le standing

Friends_and_family Family

10/10

Exceptional

22 Jul 2024

Elvira

Tolles Hotel

Ein wunderschöner Platz mit einem uralten aber traditionellen Hotel. Aussenfassade wunderschön, sehr freundlich und aristokratisch. Wir haben jeden Moment genossen. Das Frühstück ist super.

Partner

8/10

Excellent

11 Jul 2024

Joakim

Clean nice hotel central Nancy

Fine clean hotel very central in Nancy. Only thing is Aircondition blowing to much air in face when you sleep. Otherwise spacious room with nice bath!👍

Friends_and_family Family

10/10

Exceptional

31 May 2024

Christophe

Très bon séjour. Hôtel particulièrement réputé de la région Nancéienne. À la hauteur de sa réputation

Partner

10/10

Exceptional

21 May 2024

René

Sehr zentral gelegenes Hotel. Alles in bester Ordnung.

Leisure Partner