Name: Exe Convention Plaza Madrid
Address: Crta.Fuencarral-Alcobendas, Km 8, Madrid, 28049, ES

8/10

Excellent

13 Jul 2026

Francisco

Ubicación cerca del aeropuerto, sin embargo, se fue el internet durante una noche completa y la caja fuerte de la habitación no funcionó porque no tenía baterías, a pesar de solicitar que las reemplazaran, durante mi estadía no ocurrió.

Family_with_children

6/10

Pleasant

23 Jun 2026

Francisco

El internet se fue la noche entera en el hotel y no pude trabajar, adicionalmente durante mi reserva ni pude utilizar la caja fuerte porque no funcionaban las baterías y no las repusieron

Family_with_children

6/10

Pleasant

08 Jun 2026

Juan

Todo Bien

10/10

Exceptional

11 May 2026

Natasha

Room clean the 2 night auditor Johanna Jennifer i thinks thats her name she checked me in. Name stat with J. She is the best. It was mother's day my daughter came to spend mother's day and she recommended a restaurant that was amazing she is professional and Johanna is very helpful both staff are a keeper

Friends_and_family Family

2/10

Poor

01 May 2026

Damon brennan

Staff was really really mean. For no reason.

Family

10/10

Exceptional

24 Apr 2026

Leonardo Roberto

La limpieza y la habitación genial. Capaz me parece excesivo los 13 euros del desayuno
Lo demás muy bien !

Self

8/10

Excellent

06 Apr 2026

Alan

Staff is great! Food was good but pricey. Bar prices however were reasonable. My only suggestion is to add an occasional chair in the rooms, and a storage area for toiletries in the bathrooms. The rooms are spacious but need more furniture.

Self

10/10

Exceptional

10 Jan 2026

ELMER

Great place

10/10

Exceptional

12 Oct 2025

Ivania

Loved

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Sukhjeet

Clean rooms and friendly staff, good if you just want to relax. Not much to do around the hotel and the glass bathroom wasn’t very private with kids.

Business_and_leisure Family_with_children

8/10

Excellent

23 Jan 2025

SYNTYCHE

Good Place to stay in the city center

Leisure Partner

8/10

Excellent

24 Oct 2024

Raul Omar

The room had to beds and a sofa for a third person, and they still charged for sleeping on the sofa. The sofa was not very comfortable

Friends_and_family Family

8/10

Excellent

08 Oct 2024

Gordon

Only Breakfast available

Family

8/10

Excellent

13 Aug 2024

Verified traveler

The hotel itself was fairly okay, although, there wasnt anything to do at all around the hotel. For work related events it would be great but to just stay as a couple it was limited. The area the hotel is in is inconvient with little to do in the area. The housekeeping was poor; on some days the room wasnt cleaned. All the staff were nice.

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Verified traveler

Took hours to check in because their system was down, so we had to wait for 3 hours. We eventually got our room - we got sla twin despite having booked a double and specifically asking for a double room. The room was nice but the bathroom had no door. And no tea or coffee making facilites in the room.

Partner

6/10

Pleasant

04 Jul 2024

Ashley

The rooms and hotel were fine. The bar staff was absolutely rude. The breakfast was decent but the egg were way undercooked everyday. We stayed here 6 days and some days our room didn’t get cleaned and we had to keep asking for toilet paper and clean towels. I would not stay here again.

Leisure Family

2/10

Poor

01 May 2024

Richard

When I made reservations, I was told there was shuttle to airport, and there was no shuttle. When I made reservations, was told breakfast was included, and it was not included.
When staff called taxi for me, taxi never showed up.

Leisure Partner

4/10

Poor

30 Apr 2024

Daniel

Not a good experience

It is super confusing to have it in the app as sercotel when is not sercotel. It has another name. The bathroom was messy. No access to the rooftops, the AC of the room didnt worked quite well and there was no extra blankets for the cold. We have to ask for it and get it from the reception. The security box did not worked. The guys in reception where super nice thou

Partner

10/10

Exceptional

29 Apr 2024

gary

Madrid stay 2024

Nice hotel but a fair bit out of the way for anything
The pool and roof terrace are closed till June
Check taxi fares to where you need to go as there is a very limited bus/metro service and the taxis vary massively on time of day

Business

8/10

Excellent

01 Apr 2024

Michelle

Stay in Madrid

Staff were friendly and helpful. We had an adjoining room, would ensure you specify no adjoining room if travelling as a couple. Person in room very loud, may of well had the door open. Hotel moved us on request to a quieter room as noise was persistent. Overall a comfortable stay, ideal if wanting to be out of the City. Great location for stadium which was the main reason for travel.

Partner

2/10

Poor

25 Mar 2024

Zaneta

Rude, disrespectful, ignorant staff. We were given a room with a shower that was fixed too low, the water was flooding the bathroom and the corridor. We were promised a fix but eventually no care was given and nobody came to see it. Definitelly, not a **** hotel. The decor was quite poor, facilities too; the kettle provided but no tea or coffee, very poor choice of toiletries, only one set given for 2 people. It felt as if the room was not ready for us or under some kind of reconstruction. Not clean to scratch, very basic. The front of the hotel quite industrial but there are nice places at the back in the residential area. Mainly operated via Uber, close to Alcobendas and shoppng centre. Defo not worth the money, won't be going back. Felt ignored and unwelcomed. Avoid if you can.

Leisure Partner

4/10

Poor

10 Mar 2024

Rosa Maria

Habitación muy pequeña, las camas muy incómodas y pequeñas,toda la noche recolocándola para no caer en el hueco, hay que dormir con poco movimiento. Camas no apta para una persona con 1,70cm mínimo de alto.

Business_and_leisure Partner

6/10

Pleasant

09 Nov 2023

Simon

Room was okay, but there was a huge rain leakage in the lobey. Friendly staff.

Business

6/10

Pleasant

29 Oct 2023

Nick

Can’t fault the staff as very helpful with ideas of where to go and see plus the metro stations to take and location was great for getting to the livelier parts BUT the beds were hard, pillows incredibly thin, rooms in no way sound proof as stated which was the worse part.
Service - can’t fault
Hotel- needs some love and also the website info updated.

Leisure Partner

8/10

Excellent

29 Oct 2023

Mary

The staff was friendly and helpful I made a mistake with my booking and they assisted adding another night without issues. The room was comfortable, however the batheoom was leaking water and we were unable to take a shawer or bath as the water was super hot we couldnt find the cold water, the room was cleaned the first night and they took the used towels without replacing them, there is a big convenience store and a supermarket like two minutes walk away, the parking is comfortable and easy to access.

Leisure Family

6/10

Pleasant

23 Oct 2023

Daniel

I chose this property for its proximity to the airport, as well as for the cover-image on Expedia's site: a rooftop bar with a beautiful view of Madrid. However, the Rooftop bar appears to be defunct (a couple broken tables and chairs remained). While you can find places to eat and drink around the hotel, it's a bit hard to find from the area where the hotel is (a busy road). And, while the hotel comes up in searches for proximity to the airport, my cab ride on a low-traffic Sunday morning was 10 Euro more than a cab from the airport to Central Madrid. If anything, Expedia should remove the cover image for the hotel (the rooftop bar).

Business_and_leisure Family

4/10

Poor

23 Oct 2023

Jasmin

Unsafe, unclean, many things are broken or just rapidly fixed, no compensation offered, photos are fake, no pool or viewing platform

Leisure Family_with_children

10/10

Exceptional

16 Oct 2023

AnaPaula

Great hotel and staff

Leisure Family

10/10

Exceptional

14 Oct 2023

Juan

The rooms are impeccable, and the staff very helpful

Leisure Partner

8/10

Excellent

05 Oct 2023

Kuljit

Good room and very comfortable, excellent for an overnight business Trip

Business

8/10

Excellent

21 Jan 2020

Jana

Overall as expected but bar selection very limited

Leisure Family

10/10

Exceptional

18 Jan 2020

Verified traveler

Excellent service highly recommended. Staff are fantastic.

Leisure Self

6/10

Pleasant

01 Jan 2020

Verified traveler

It doesn’t have room service and the café was out of food at 5 pm - they close at 8:30. They order the wrong transfer
Service and then told me it was my fault thank god I had an email to confirm their mistake.

Leisure Partner

2/10

Poor

22 Dec 2019

Verified traveler

Only the shuttle driver was nice to us. Even, when we was so late, he was waiting for us for almost 40min

Business_and_leisure

8/10

Excellent

01 Dec 2019

PRISKA

Great hotel, super confortable and clean.
I've stayed twice already and have encounter the same issue, their shuttle service is horrible. Eventhough we schedule it they always got there with 40+ minutes delayed. I rather not count on it.

Friends_and_family Family

6/10

Pleasant

06 Nov 2019

Verified traveler

Kitchen closed earlier than expected time. Decor seemed a little creepy to me.

Leisure Self

8/10

Excellent

17 Oct 2019

Paul

Great Hotel shame the Bar closes so early was with a Local customer and they just switched the lights off at 10.50, also the courtesy bus was not available.

Business

10/10

Exceptional

14 Oct 2019

Verified traveler

It was a nice hotel and the staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

The free shuttle service is very helpful. There’s a convenient restaurant onsite and the facilities are modern and clean; making it a pleasant experience.

Business Self

6/10

Pleasant

25 Sep 2019

Verified traveler

Great to see some classic cars on the ground floor. Love the classsic car theme. Especially liked the Blue 1974 Alfa Romeo GTV 2000. Had one just like it!

Friends_and_family Family

10/10

Exceptional

10 Sep 2019

Verified traveler

The whole hotel is fantastic. We had a 4 nights stay and the staff were amazing they couldnt do enough for you, just a great place cant wait to go back

Leisure Partner

10/10

Exceptional

19 Aug 2019

CLAUDIA

The location was close to subways and bus stops. The room was very nice and quiet. The staff was excellent and I loved their shuttle service. The breakfast can have some improvement, though.

Leisure Partner

8/10

Excellent

05 Aug 2019

Verified traveler

The only thing we didn’t like is that there is no shuttle service to the airport. Expedia advertising this hotel as having Free Airport Transportation but hotel only picks you up FROM airport. We had to hire a taxi on our way back TO the airport which completely defeated the purpose of booking this hotel.

Leisure Partner

10/10

Exceptional

17 Jul 2019

Verified traveler

The staff were so friendly and helpful! And the hotel felt spacious and relaxed. It is a little further out, but it is easy to get to and from the city, as well as there being quite a few nice places within walking distance.

Leisure Partner

8/10

Excellent

17 Jul 2019

Verified traveler

lovely design and vibes at this hotel. stayed here to go to mad cool festival and was really convenient and it’s close to travel links! Nice rooms, spacious and comfortable beds. only problem is that sometimes the staff were quite abrupt with us perhaps because we are English

Leisure

10/10

Exceptional

20 Jun 2019

Verified traveler

A favourite stay in Madrid. Always nice and clean and friendly staff.

Business Self

8/10

Excellent

05 Jun 2019

lesley

Lovely stay

Lovely clean hotel, easy access to the centre via metro and some lovely local restaurants nearby. Close to airport and free shuttle from hotel.
Room was spacious and very clean. Beds were very hard and took a bit of getting used to but after walking around Madrid all day it didn’t matter too much. Breakfast basic but more than enough. Would stay again.

Partner

8/10

Excellent

04 Jun 2019

Verified traveler

Great location outside of the hustle and bustle of Madrid centre, with easy access to the metro.

Staff were very friendly and helpful, couldn't fault the service we received.

Leisure Family

4/10

Poor

27 May 2019

Verified traveler

The hotel bath water is bad, the first day without cold water, after the repair done, the bathing has continued to be awsome due to water pressure. the dinning service is bad also

10/10

Exceptional

17 May 2019

Verified traveler

Excellent service highly recommended! Staff are the best. Great hotel. Nothing is too much trouble. From the airport shuttle to Alvaro. Rachel. Martin. Only place I stay in Madrid.

Friends_and_family Family

2/10

Poor

14 May 2019

Joaquim

Avoid this hotel at all costs. Bad staff & service

On arrival in madrid, they made us wait 1h45mins for the airport to hotel shuttle. When calling them they were never helpful. When we arrived in the hotel they put us on a twin bedroom when we had booked a double room. After complaining, they changed us (but they were very rude at us). On the second night, when we get to our room, there was an empty can of coca cola on the bathroom (that was not ours) and the lights of the room were all turned on (as if someone had been there). We complained again and one of their desk employees (the same that was rude before) was implying it was out fault, but another one came to our room and verified the can and gave us 2 free beer or water coupon's to spend on the hotel bar. Finally on our last night everything was normal (which by this time we were not counting on).

Avoid this bad hotel at all costs. They have 4 star rating, but it should be 2 star.
Don't request the shuttle, as they say that as it is a free service from the hotel they can't guarantee it will work (even after you book it and they confirm the booking).

The metro station is not as close to the hotel as they claim, it will take you about 15 mins walking (and if you relly on the shuttle you may be left waiting for 1h or more after the booked time).

The only positive thing is the hotel decoration is a bit excentric and the rooms are OK.

Partner

8/10

Excellent

11 May 2019

Verified traveler

Decent breakfast, free shuttle service.
Pool was closed, restaurants didnt offer my variety

Leisure Partner

10/10

Exceptional

29 Apr 2019

Scott

Remember to book your airport shuttle in advance

Amazing hotel, super friendly staff. Easy walk to metro station.
Only issue was the free airport shuttle. It needed to be booked in advance, which i did not know until i call to be picked up at the airport and it was full. This information should be made clearer at time of booking.

Friends

8/10

Excellent

28 Apr 2019

Verified traveler

Esta lejos del centro sin embargo el servicio es excelente, se preocupan por llevarlo y traerlo del centro

Business_and_leisure Family

10/10

Exceptional

15 Apr 2019

Verified traveler

Al was excellent except bathroom project which was not comfortable

Leisure Family

6/10

Pleasant

13 Apr 2019

Verified traveler

The Property is tired and in need of renovation.
I have stayed in better 2 and 3 stars before.
The staff were slow to respond and general service and quality of food was poor.

Business Self

8/10

Excellent

08 Apr 2019

Verified traveler

The old cars were really cool. There were 8 in our party and we booked this hotel for the free shuttle to airport. They told us the shuttle was fool and we would have to take taxi's.

Leisure Friends

6/10

Pleasant

25 Mar 2019

Richard

Some rooms better than others

We had good service and the rooms were clean. The first night of our stay we were put on the 3rd floor where the rooms were not updated and looked old. We then asked to be put on a different floor where our friends were located and the rooms were very nice and updated. I think all guests should get the same quality of room.

Family

6/10

Pleasant

25 Mar 2019

Verified traveler

the location is not on a busy street so it's quiet. however a little far from the metro, walked a lot. the hotel bathroom don't have door, a little uncomfortable if traveling with family member.

Leisure Family

6/10

Pleasant

14 Mar 2019

Verified traveler

The hotel was clean (ish). I’m guessing refubishing was taking place in the room next to ours as a towel had been laid on the floor outside the room door to protect the hall carpet and it was covered in what looked like brick dust.
I surmise our room had recently been renovated as well because while the room was very nicely done, I noticed there was a thick layer of again what looked like brick dust covering the top quarter of the floor to ceiling wardrobe door in our room obviously where the cleaner hadn’t managed to reach as I could see it had been cleaned from the bottom three quarters of the door.
There was also no hot water in our room. When I phoned reception about this the young man on duty informed me there was a problem with the heating system and the entire hotel was without hot water and he could not say when it would be resolved. So unfortunately we had to have cold showers.

I would however like to comment on the very helpful and friendly reception desk staff. On checking out we asked him to order us a taxi and told him where we wanted to go. He suggested the cheapest way to our destination would be a five minute taxi ride to the nearest metro station then use the metro rather than a taxi the whole distance, which is what we then did. This act alone saved us many euros in taxi fares, for which I am very grateful.

Leisure Partner

6/10

Pleasant

18 Feb 2019

Solange

The bed led them down, which the most important thing in a hotel experience.
1. When we check it. I found two single beds put together to make a double bed. I immediately called tge reception to change it to a double bed for my husband i. We were told it could only happen the next day. Next day, no bed and we ended up spending two nights, sleeping in seperate beds. This holiday was planned so my husband and i could get closer to each other. Well, it wasn't helpful sleeping in two different beds.
2. The bed was strong. I mean really strong. At one point in the night, i felt sleeping on the floor was better cos it wouldn't be any different. Worst bed I've ever slept on. It looks like its just a plain wood with a 5cm memory foam ontop. They'll need to do something about that bed cos for two days, i couldn't sleep. Just got home now and more tired than i left.
3. Apart from tgat, tge breakfast was lovely, tge staff tried to communicate with us in English, and we had free pick up and drop off from the airport. We also had free drop off to the Santiago Bernabeu stadium.
4. Will i go there again, No. I didnt rest, i didnt sleep, i didn't met tge purpose of my holiday when i was made for sleep in seperate beds with my husband.

Leisure Partner

8/10

Excellent

17 Jan 2019

PRISKA

Overall it was a good service. Great cust serv, htls is clean, I woud just recomend to make some mainance im some rooms (I was having issues locking the bathroomdoor) if more for busness, is kind of far from the cebter of Madrid but they have free shuttle service to the nearest train station and oder landmarks.

Family

4/10

Poor

15 Dec 2018

Cristina

Ugly and tacky

Ugliest hotel ever

8/10

Excellent

04 Dec 2018

Ade

A little too far out from central Madrid, but the underground was cheap and easy to use so this made it less of an issue.

8/10

Excellent

08 Nov 2018

Clive

Decent hotel in a suburban area

Room was a bit dated and floor not as clean as it should be. Wifi was a bit slow, and television limited. Apart from that, it's a decent hotel that is functional and pleasant.

10/10

Exceptional

28 Oct 2018

Amilcar

We stayed one night and it was very nice in the hotel. Definitely we booked again

Family

10/10

Exceptional

23 Oct 2018

Amilcar

Just staying over night with family and it was very nice.

Family

8/10

Excellent

09 Oct 2018

STEFANOS

Nice, clean hotel with friendly and helpful staff.

Nice, clean hotel with friendly and helpful staff. Located nearby a Metro station.
It was nearby a company which invited me for a training, a fact which gave me an advantage.
Very good service the transfer from/to the airport.

2/10

Poor

06 Oct 2018

Verified traveler

Disappointing.

Booked a double deb room and got a two single bed one. Asked to change and got excuses (we don't have any, you can't book that, come tomorrow...). Did ask again tomorrow and they said, you should behave come in the morning, now don't have again...
The rrom was so noisy, you couldn't sleep with the conversations of your neighbors, the noise of the them showering or people walking in hills (use carpet?).
Couldn't get dinner (super busy dinner room, which you could understand). What you can't understand isn them ingnoring you and the waitress fighting with the barman and saying at least ask the kitchen to clean the plates, as all the dishes we're serving are dirty.

4/10

Poor

23 Sep 2018

Verified traveler

Bartender were good. But the rest was more of self service hotel. They half cleaned room and left dirty towels and dishes in the room. My friends got ants in their clothes. It took 3 hours to get blanket and pillow. When busy they didn't have both shuttle vans available. We moved to another hotel half way thru. Same thing everyday on breakfast buffet

8/10

Excellent

17 Sep 2018

Jun Hyuck

Nice staff, nice lobby, nice room.

8/10

Excellent

15 Sep 2018

Verified traveler

Not so good

The room was not bad, but the floor was unbelievably unclean and dirty! What made the staying experience worse was the shower. The water continued to change between dangerously hot and extremely cold! I won't return.

4/10

Poor

27 Aug 2018

Verified traveler

Awful AC. Close to the airport.

Close to the airport and did a free shuttle bus to the main city and to the airport however they were only a few that ran at certain times.
Hotel enterence hall was nice but room very disappointing. Bed was x2 single beds instead of a double. Air conditioning was absolutely awful!

4/10

Poor

13 Aug 2018

FARHAN

Ok not happy with what I paid

I selected river view but got the room all the way back without a view

Family

8/10

Excellent

04 Aug 2018

elly

Incredible!

Amazing staff, free transfers to the airport, Santiago Bernabeu stadium and to the nearest metro (which is in close walking distance) but the staff would give us lifts too hahahaha! The hotel was beautiful! Gorgeous pool, amazing room. Only downside was that our room had difficulty getting the WiFi connection but otherwise everywhere else was amazing!!

8/10

Excellent

06 Jun 2018

Geoff

We didn't find the front office staff very friendly or informative.

8/10

Excellent

22 Apr 2018

Felipe

Good value for money hotel

The staff in this hotel are very friendly and accommodating. The hotel overall is very standard, nothing fancy but just what you need for a weekend escapade. one thing to note is the free transfer from and to the airport which is always welcome.

10/10

Exceptional

31 Mar 2018

Cesar

Modern hotel and practical

Hotel is good very convenient for me as my family live in Fuencarral

Family

8/10

Excellent

27 Mar 2018

Seretha

The reception was friendly and the room was very clean also the service was excellent.

8/10

Excellent

20 Mar 2018

Verified traveler

Lovely hotel

Hotel was lovely, the staff were friendly and did their best to accomodate us (language barriers). Location wasnt the best - not much in the surrounding area. 20mins taxi drive from the city centre which cost about £20 a pop. They do provide a free shuttle service but was not always available and only took you to certain areas.

Family

4/10

Poor

11 Mar 2018

Keith

Booked a double bed.

Got two single beds.

Poor service !!!!

10/10

Exceptional

19 Feb 2018

Munish

Madrid with Awesome Shower

Have stayed at this hotel on 2 occasions and both have been good. I cant comment on proximity to anything else as it was a business trip and convenient for my travel needs.

I do have to comment on the most powerful shower I've ever encountered - awesome.

4/10

Poor

23 Nov 2017

Miguel

Won't be coming back

Expensive hotel, made of cheap materials. Bathroom floor made of laminate, with a drain hole in the middle for mopping up water. Obviously swollen to the extend the bathroom door was jammed.
Toilet leaked onto the floor, leaving a puddle.
Heating doesn't work if room unoccupied, meaning that when arriving at the room, it is always cold, and takes +30min to heat up. Room smelt of cigarette smoke.

8/10

Excellent

10 Sep 2017

Verified traveler

Great for local business and weekend stay

Very clean room with two twin beds with ok service (I had to remind the front desk for the ironing board I requested, and did not get the room cleaned Sat because I did not specifically asked for it with a sign on the door handle).
Metro is 10min walking distance. I have not tried to book their shuttle but I am sure that they would drop you there with enough notice.
Breakfast was ok. I am vegan and there was no soy milk or non dairy option, and I had to focus on fruits, bread and jam. Very few hotels I stayed at in Madrid are vegan friendly anyway.
Quiet room on 6th floor, good size and expected comfort for the prize.

Not much at all to do in the neighborhood, but I found a nice 10mi run on a bicycle path.

Fans may enjoy the collection cars in the lobby :)

8/10

Excellent

30 May 2017

Michael

Nice, helpful, clean hotel

Helpful staff, clean hotel and very useful to have a shuttle service to the office every morning. The location is great for the businesses and companies in and around Las Tablas, but there isn't much to do if you are a tourist in the immediate area, although Madrid is only 20min taxi away.

10/10

Exceptional

28 May 2017

Verified traveler

Perfect

Hotel is fresh with lovely decor. Friendly staff and perfectly situated for the offices around. Local area is a little sparse for food and dinks, but some nice little local bars around.

8/10

Excellent

28 Dec 2016

Cesar

The hotel and service was good, but the bed was not brilliant

Family

6/10

Pleasant

21 Nov 2016

XING

Valued hotel

This is a business area, it's valued. but the room always sprayed Air freshener. it's two
Fragrant

8/10

Excellent

13 Apr 2016

IKRAMI

nice

at all good experience and good service

Family

8/10

Excellent

13 Oct 2015

Frank

Decent hotel for business trip

Extended jogging trail great for evening exercise.

4/10

Poor

25 Sep 2015

Mark

Not recommeded unless need to stay in Las Tablas

I would avoid this hotel, unless you really need to stay in the Las Tablas area, where there are few other choices.

I had the following issues with the accommodation:

- Beds are uncomfortably hard
- WIFI not working for entire duration of my stay
- Window broken
- Air-conditioning broken
- Fridge extremely noisy
- No water provided in room, despite being advertised as complementary
- 1 hour wait for an iron in the morning

In my opinion, this hotel does not meet the requirements of a 4* business hotel, but a 2* to 3* at best. There are much nicer choices in the same price category in other areas of Madrid.

6/10

Pleasant

29 May 2015

Verified traveler

a business trip

Room was very clean, towels were of a good quality
Bed was too hard
Disappointed to find lack of English channels on TV

4/10

Poor

11 May 2015

Andrew

Nice cars, shame about the wifi,

I got a room at a cheap rate for one night. The hotel was quite a walk from the metro station. Clearly they expect their guests to arrive by car, as by foot I had to come up a service road.
The foyer area is very nice, with several historic cars. They have clocks showing different times around the world (a lot of racing circuits - Suzuka, Brans (sic) Hatch) - most of these seemed to have stopped working. (A minor point but is shows a lack of care).
The wifi in my room did not work properly.
The mini-bar contained 1½ small bottles of water. Re the ½, I suppose a previous guest had drunk half and they had left the bottle there.
The lifts advertised the cafeteria open till 11. At about 8.45 pm I went down and asked the guy about something to eat. He shugged, said there was no-one in the kitchen and he was leaving shortly.

2/10

Poor

29 Apr 2015

Sebastian

Disappointing

Spent there one night in a business trip. Wifi doesn't work most of the time or it's so slow that useless. Dirty bathroom (hairs, bath tub). Weirdly located sockets so to charge my phone I had to leave it on the floor in the corridor; on the night table impossible.
Slow check-in/out service. No slippers (neither in a room, nor in the reception). Shoe polish old and dry. From the cosmetics only hand soap and shower gel. Hotel lobby extremely loud with big tv and football in it and it was literally impossible to relax and have a drink as nothing separates bar from TV and reception.

6/10

Pleasant

07 Jul 2014

techtransmk

Great Location

Lovely hotel, friendly & courteous staff, rooms are well appointed. Unfortunately for me, I found the bed too firm for my tastes and for some reason couldn't get a handle on the air-con so room was very warm.

8/10

Excellent

21 Apr 2014

BeemerK1200S

Very nice hotel for the value.

This is a very nice hotel outside of downtown Madrid. If you decide to use the metro from puerta del sol/ Vodafone station, you will need to take line 1 to Tribunal station, then change to line 10 to Tres Olivos station, change to another train but still line 10, to Las Tablas get of on that station and walk about 15min to the hotel. (the backpacker way) There is not much to do around, but if you really want to stay away from the crowd/noise and relax quite a bit, this is a good place to stay. I would definitely stay there again!

Things to keep in mind:
-Metro stop working at 1:30am,so you will have to return before that time if you are using public transportation.
-Hotel about 45min to 1hr from downtown. If the purpose of the trip is to get to know Madrid; this s a good choice, as you will see some modern/residential area, not only the historic side.
-20-30 Minutes from MAD Airport using a taxi which charge about 25-30 Euros.
-15min walking distance to Las Tablas metro station.

Partner

6/10

Pleasant

19 Jan 2014

Andrew

modern hotel for local business

perfect if you need to be in this location for business. If you want access to central Madrid forget it. nowhere near links to the centre- around 1 hr travelling time.

10/10

Exceptional

12 Jul 2026

Jose

Todo perfecto. 100%recomendable

6/10

Pleasant

12 Jul 2026

Pedro

Gimnasio que siempre tiene agua, se quedó sin agua a primera hora de la mañana y el personal en lugar de ofrecer una botella de las que siempre hay en el gimnasio, me decía que hasta las 11 que fuera el servicio a reponer tendría que comprarla en la cafeteria. Creo que dar una botella de cortesía hubiera sido un gesto que reflejaría una buena atención al cliente.

8/10

Excellent

10 Jul 2026

Jose

La habitación estaba limpia, el personal muy atento, no hay cafetería, solo el servicio de comedor, se puede usar el aparcamiento exterior sin cargo

Partner