Name: Best Western Premier CHC Airport
Address: Via Albareto 15, 15, Genova, 16153, IT

10/10

Exceptional

17 Jul 2026

Dylan

The nicest Best Western I’ve ever stayed at!

Family_with_children

10/10

Exceptional

15 May 2026

Hyeon

Very clean and staff was helpful. Be informed that the airport shuttle service starts at 7AM. Airport is not even 5min but taxi costs 20 euro.

Family

6/10

Pleasant

02 May 2026

Clare

The receptionist made a point of emphasising we had room air conditioning & mini bar drinks included in the in-room fridge.
Neither the air conditioning or fridge were working - which having checked in at 9pm, we didn’t notice.
When we reported this the next morning when checking out - the receptionist checked her vompu& simply said “it wasn’t switched on” by them … no apology, no accountability!

Partner

10/10

Exceptional

20 Apr 2026

Flora

Nice, clean and close to the airport.
Very nice staff.

Self

10/10

Exceptional

09 Apr 2026

Yang

Great location. Easy check in and room well conditioned for business trip.

Self

10/10

Exceptional

22 Feb 2026

Nazirah

Perfect!

10/10

Exceptional

31 Jan 2026

Befaithful

Yes the room was spotless, clean and perfectly situated for being part of the local scene. Rhe onsite reataurant was awesome if you made it in time to enjoy.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Rita

very clean

10/10

Exceptional

27 Dec 2025

Najla

Neat, spacious rooms, sparkling clean. Dinner was delicious, breakfast was too crowded however not enough waiters.

6/10

Pleasant

26 Dec 2025

Najla

Staff are very stiff only one young lady stood different Ms. Sonya

8/10

Excellent

02 Dec 2025

Derby

The hotel location is good, room is clean, but the staff are not friendly. On our two days stay, one day the staffs are good and helpful, but another day is not at all.

Leisure Partner

8/10

Excellent

13 Oct 2025

Richard

The rooms are very tiny and didn't smell veey pleasant.

Partner

8/10

Excellent

29 Sep 2025

Kateryna

cozy, tasty, good sleep

10/10

Exceptional

27 Aug 2025

Virginie

I had a comfortable stay at the Best Western Premier CHC Airport. The property itself was excellent – very clean, well-maintained, and with great facilities. The location was convenient, quiet, and offered easy parking, which I really appreciated.

That said, the biggest downside was the staff and service. Unfortunately, the staff were not very friendly or welcoming, which took away from what could have been an excellent overall experience. A warmer, more attentive approach from the team would make a big difference for future guests.

Leisure Family

8/10

Excellent

09 Aug 2025

Nicole

Five Minute Drive To Airport

Efficient check in and check out; walkable to a nice neighborhood of Genoa with multiple restaurant and shopping options.

No shuttle to the airport -- at least for pre-breakfast departures -- but the front desk called a taxi that picked us up within 5 minutes.

Partner

10/10

Exceptional

07 Jul 2025

Stephanie

Great airport hotel

Great hotel close to airport. Immaculate room. Restaurant was good. Walkable to small plaza and cafes. Service at desk was excellent. Perfect stay for two days before flying out of Genoa!

Partner

8/10

Excellent

09 Jun 2025

Lucy

Hotel is nice, room is clean and quiet. However there is not much around and limited dining options except for the restaurant in the hotel which was ok.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Harold B

Perfect. No complaint

Partner

8/10

Excellent

29 May 2025

Roland

Close to airport but sterile and no one staying there.

Leisure Family

10/10

Exceptional

26 May 2025

Tina

Hotel is convenient to transportation and clean

Leisure Family

10/10

Exceptional

15 May 2025

yasmin

airport pickup and drop off, free breakfast was a plus. The rooms were comfortable and clean. Staff was helpful

Leisure Partner

8/10

Excellent

08 May 2025

Victoria

We stayed here for 1 night after our cruise. Hotel shuttle picked us up at the airport, and the driver was very helpful with both our luggage and providing information. It was a 10 minute drive to the hotel, and when we arrived, the driver unloaded our luggage onto a cart and waited until we checked in so as to take it to the room for us!!! He earned a very good tip.

The front desk staff spoke to us in English, and were very friendly and helpful. The room was spacious, the bathroom large, and the shower was in a very big bathtub. There was adequate storage for our clothes and luggage.

Only negative is that the air conditioning unit didn't really work to cool the room. And, in order to use it, it was necessary to call the front desk to get them to switch it on. This was not intuitively obvious to me, and I only called the front desk after fiddling with the unit for 10 minutes. It took a few more minutes to be able to turn down the thermostat, but could only adjust/down by 3 degrees.

Leisure Friends

8/10

Excellent

15 Apr 2025

Derek

This is a great location for airport connections. Very close to the airport, shopping and dining nearby, and the hotel itself is very clean. The front desk is very helpful and communicated well in several languages. The restaurant is actually very nice and has a beautiful selection of food and the food presentation is exceptional. There was one gal that seemed to come off rude/short in the dining area, but she was actually quite pleasant overall.

Leisure Family

8/10

Excellent

22 Feb 2025

Mac

Note

6/10

Pleasant

11 Jan 2025

Verified traveler

Normally great but

Stayed here numerous times over a number of years. Normally it’s great but had a really poor evening meal and the hot water was off in the morning for 2 consecutive days. I’m sure it’s just a glitch but my recent stay wasn’t very pleasant.

Business

10/10

Exceptional

31 Dec 2024

jonathan

Easy for airport

Easy location for Airport with shuttle bus

Business

10/10

Exceptional

07 Dec 2024

Sherry

Staff was excellent in service. Greatly appreciated the patience and understanding with me. Enjoyed the quiet atmosphere.

Leisure Self

10/10

Exceptional

03 Dec 2024

Rita

good staff, very helpful

Leisure Family

10/10

Exceptional

01 Nov 2024

Richard

Business hotel

Business Partner

8/10

Excellent

01 Oct 2024

Christina

A great place to stay if you have a slight. Truly 5 easy minutes car ride from the hotel to the airport.

We didn't love the hotel restaurant, so we walked 10 minutes to a local shopping street and enjoyed great food and seeing how folks lived.

Leisure Family

8/10

Excellent

28 Sep 2024

Scott A

Check in was seamless, front desk ladies were extremely helpful and pleasant to deal with, they helped us with our rental return logistics and taxis in the very early morning when the airport opened.
Front lobby access is confusing from the road, signage is recommended.

Leisure Friends

10/10

Exceptional

28 Sep 2024

Gordon

Hard time to find where to park

Leisure Friends

8/10

Excellent

27 Sep 2024

Ralph

It was the perfect stay before an early flight…. Van ride to the airport was flawless…

10/10

Exceptional

25 Sep 2024

Richard

Front desk, maid service, restaurant staff all professional and speak English.

Business Family

10/10

Exceptional

16 Sep 2024

Carol

Close to airport

Close to airport. Our plane arrived late so we did not check in until after midnight. Quick and easy. Comfortable room.

Partner

8/10

Excellent

16 Sep 2024

Christina

We are staying here because we have a 6am flight. This is a perfect place for that —5 minutes away. Note the airport shuttle doesn’t run til 7am. So you have to take a cab but the front desk will call one and it’s super fast to get there!

8/10

Excellent

10 Sep 2024

Yvette

Clean and convenient to airport. Nice rooms, helpful staff. Shuttle only operates during the day, not early morning. Restaurant not open until 19:30.

Leisure Partner

8/10

Excellent

27 Aug 2024

Josephine

Overall it’s pleasant and convenient. The only thing is the shower they need to place a shower mat, it got slippery when it was wet.

Partner

10/10

Exceptional

12 Aug 2024

John

?

8/10

Excellent

29 Jul 2024

Reginald

Comfortable stay close to the airport.

We enjoyed our one night stay. We decided to have dinner at the restaurant and the food was delicious & service was good.
The bed was comfortable, we found some movies in English, that we liked. The location, close to the airport was our main goal and the front desk clerk was helpful in getting us a taxi at 4:00 a m.

Partner

8/10

Excellent

17 Jun 2024

Maria

I like the proximity of the Hotel to Genoa Airport (10 mins drive) and they offer FREE shuttle.
Not a lot of walkable dining options in the area. Hotel restaurant seem pricey for their menus
I would recommend a well lighted hallway along our Floor (4th Floor). Breakfast ladies staff need to smile and be more friendly even if speak little English, a warm welcome gesture is well understood in any language

10/10

Exceptional

14 Jun 2024

David

CHC Stay

A very short stay, but relaxing and convenient to get to the airport. Staff very friendly and professional.

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

jonathan

great hotel for one night

Business

2/10

Poor

03 Jun 2024

Alexandra Maria

I had to extend my stay and the host got pissed because I didn’t want to pay him directly… and made us wait for almost an hour to give the new keys to our rooms, and almost yelled at me in front of others!
It was really embarrassing and everything just because I book with the Expedia app.

Business_and_leisure

8/10

Excellent

25 May 2024

Steve

Stayed there as had a 6 AM flight in morning. Glad there was a dining room for dinner. Staff very helpful.

Leisure

8/10

Excellent

18 May 2024

Maxwell

Not helpful staff,
Could not inform us where to get a coffee, Could not supply a street map.
Offered no information on where to go or what to see wile in town

Leisure

10/10

Exceptional

11 May 2024

Cara

This was a great stay near the airport and cruise port. Booked a queen and two bunk beds room for 3 adults for one night. The staff was friendly and the restaurant food was good. There is also restaurants and shops within a 10 minute walking distance. I would stay here again. No complaints.

Leisure Family

10/10

Exceptional

27 Apr 2024

Timothy

The staffs are nice and helpful.

Leisure Family

10/10

Exceptional

09 Apr 2024

Daniel

Great place

Leisure Family

2/10

Poor

15 Nov 2023

IVONNE

Staff not good not friendly

8/10

Excellent

05 Nov 2023

Sarah

Parking available, convenient for ferry port, very helpful staff

Leisure Partner

8/10

Excellent

27 Oct 2023

Roland

Served our purpose for being near the airport along with a free airport shuttle. Limited menu for in house dining and a good walk to other dining options.

Leisure Family

10/10

Exceptional

16 Oct 2023

Jerri

Convenient to walk and shop. Staff was great.

8/10

Excellent

11 Sep 2023

David

Good place to stay if you're passing through

Leisure Friends

2/10

Poor

16 Aug 2023

Ian

Awful

Although the hotel was comfortable enough, the location description was very poor and the service was absolutely appalling

Friends_and_family Family

10/10

Exceptional

13 Aug 2023

Arlyn

Room service, staff and food are great. Highly recommended.

Leisure Family

10/10

Exceptional

24 Jul 2023

Hazel

Excellent

Perfect overnight before early flight. Staff very helpful and efficient.

Partner

8/10

Excellent

19 Jul 2023

Verified traveler

Quick stopover

Decent for an overnight stay. Family room was cramped with two teens, would not recommend for extended stay - get two rooms.

Friends_and_family Family

10/10

Exceptional

06 Jul 2023

Gary

Ok for a few days

4/10

Poor

26 Jun 2023

Alex

Decent but worn out hotel. Ac either didn’t work or was blowing room temperature air, my guess the system is old or very inadequate, we found this in several Italian hotels. The problem with this one was , however , that windows didn’t open

10/10

Exceptional

19 Jun 2023

Mario

Very nice hotel recommended

Business Family

8/10

Excellent

13 Jun 2023

Darren

Good value, friendly hotel

Friendly hotel, clean comfortable and good value for a quick stop over while travelling to Genoa.
Good parking underneath and some good local restaurants within a 5 minute walk.

Business

10/10

Exceptional

06 Jun 2023

Julie

Clean and fresh. Staff friendly and helpful

Business_and_leisure Friends

10/10

Exceptional

02 Jun 2023

Jennifer

The staff were amazing! So kind and accommodating, a breath of fresh air. Will definitely come again.

Leisure Partner

6/10

Pleasant

27 May 2023

Philippe

An OK hotel for a night. Not enough coffee machines for breakfast, and bad location of the same in the room which is totally inconvenient for the people sitting at the table near them when people start making a line to get their coffee… overall disappointing for an Ibis Styles hotel, I wonder what part part was considered “stylish”

Leisure Partner

10/10

Exceptional

18 Dec 2022

Emanuel

Pleasant surprise

totally recommended, been there only for one night but the service and room was great at fair price, breakfast is good as well. Walking distance from airport or train station as well restaurants.

Self

10/10

Exceptional

11 Sep 2022

Jenna

Perfect for our flight out of Genoa. Close to the train and loved the airport shuttle. The woman at the front gave us a great recommendation for dinner and the breakfast was very nice.

Business_and_leisure Partner

10/10

Exceptional

03 Jul 2022

Arturo

Nice clean hotel. Friendly staff.

Leisure Partner

10/10

Exceptional

24 Jun 2022

Marsha

Great Hotel!!!

The hotel rooms and bathrooms were spotlessly clean and modern. Very impressed with this hotel and the personnel!!
It is in a great location for access to the airport and downtown Genova.

Friends_and_family Family

2/10

Poor

08 Jun 2022

Diana

My mother on vacation with her best friend in Genoa.
She was coming out of the bathroom stepped outside of the shower and slipped and hit her head and injured her collar bone. They were checking out the next day. The hotel called an ambulance and said they could stay one more day. She came back injured and in pain with a sling, rested the next day. When they were checking out, the Hotel Manager charged their room AND charged their meals. So much for the assistance of staying one more day. The hotel manager said they did nothing wrong, my mother and aunt said they needed either a \"Bar\" to hold on to and a \"Matt/Towel\" for the floor. They argued that the hotel passed ever inspection and it was not necessary. Normally, rules and regulations come out of accidents and incidents and this is one of them. The hotel manager hid from them as he didn't want to confront them when they checked out. A coward and inhumane, no consideration for an 80 year old.

Leisure Friends

10/10

Exceptional

10 Dec 2021

Roger

Great location

Excellent stay. Have stayed at this hotel several times in the past as handy for working at the Port and lots of small eating places and other facilities. Staff are always excellent and super helpful and friendly.

Business

10/10

Exceptional

27 Nov 2021

Steen

Good above average airport hotel

Good New modern hotel and friendly service and very Close to airport. Would be nice with slightly better dinner choice in the Restuarant as not alternatives nearby.

Business

10/10

Exceptional

09 Oct 2021

Christopher

Going home

I stayed at this hotel. The room was nice and very clean. The front desk was very helpful and they had a free shuttle to the airport.

Business Self

6/10

Pleasant

06 Oct 2021

Gianni

Only if u need a convenient airport hotel

Limited services , no room service
Room phone out of order
Unfrendly welcome at thé réception

Self

10/10

Exceptional

05 Sep 2021

Verified traveler

Room and bathroom were excellent

Leisure Family

10/10

Exceptional

04 Jun 2021

Roger

I've stayed at this hotel many times and would highly recommend. Staff are always very helpful, courteous, professional and friendly. Rooms are in good order and well furnished. The food is excellent, if a little expensive.

Business

8/10

Excellent

20 Sep 2020

timothy

Best Western Genova Airport

Helpful staff,the breakfast was a little lacking but these are difficult times.The fruit juice was poor,but the bottled beer in the bar was good!

Business

10/10

Exceptional

15 Sep 2020

Fallon

Best hotel near Genoa Airport

Great clean hotel, perfect for the airport! Definitely the best hotel near the airport!

Business

4/10

Poor

31 Dec 2019

Verified traveler

Moved me to another hotel because they had no availability.

Leisure Friends

10/10

Exceptional

02 Dec 2019

Verified traveler

Friendly, English speaking staff.
Carry out breakfast for early morning flight.

Leisure Family

8/10

Excellent

10 Oct 2019

Peter

Close to airport and the cruise terminal, ...................................................

Leisure Family

10/10

Exceptional

09 Oct 2019

Riz

The hotel seems to be newly built or remodeled. Great size rooms. Great bed.

Leisure Family

10/10

Exceptional

03 Oct 2019

Verified traveler

We liked the large bedroom and bathroom. So many places had terribly small rooms.

8/10

Excellent

29 Sep 2019

Verified traveler

Pass okay now i am done with this survey...........
..

..............

Leisure

10/10

Exceptional

28 Sep 2019

Verified traveler

We chose this hotel due to the proximity to the Genoa airport. We we there just one night after having spent a couple of weeks at The Cinque Terre.
The staff was welcoming and helpful. The restaurant was fine as well. This is a modern hotel with modern furnishings and styling. Overall a pleasant experience.

Leisure Partner

10/10

Exceptional

22 Aug 2019

Verified traveler

Not walkable distance to the airport, despite the saying!

10/10

Exceptional

22 Aug 2019

Aaly

Nice and clean. Great customer service. Would be nice to have shuttle service starting earlier than 0700.

Leisure Family

10/10

Exceptional

09 Aug 2019

Rob

The staff at this property were outstanding. Allesandra who works with the culinary department was absolutely amazing with my daughters allergies. She personally brought her the breakfast and made sure that nobody touched anything that could have any traces of nuts.

Leisure Family

8/10

Excellent

03 Aug 2019

Verified traveler

We arrived very late at night and the staff was check in staff, late at night.

10/10

Exceptional

27 Jul 2019

Nathan

One of the Bests!

This hotel needs to be a 5 star hotel

Family

8/10

Excellent

19 Jul 2019

Verified traveler

The shower is very confusing. It took us some maneuvering to figure it out and you will get soaked turning it on. Just a bad design. The place is very clean and their are a lot of restaurants in walking distance. We only stayed here one night because of its proximity to the airport. We had a very early flight the next morning. It Would have been nice to utilize the free airport shuttle. It seems to me that they should have someone available before 7am considering this hotel caters to businessmen. We paid a taxi $26 to take us less than 1/2 mile away. Overall this hotel was fine for the price. If you want a clean, modern hotel for a short stay this is your place.

Leisure Family

6/10

Pleasant

13 Jul 2019

Verified traveler

It is not walking distance to the airport and if the shuttle isn’t running it is a 15 euro cab ride to the airport. Staff is friendly and hotel is clean.

Leisure Partner

4/10

Poor

30 Jun 2019

Verified traveler

In a completely industrial area, only view was of concrete walls next door. Nothing foro restaurants or shopping within any reasonable walking distance.

Leisure Friends

10/10

Exceptional

10 Jun 2019

Verified traveler

Great customer service and shuttle bus service, just the location a bit far away, it is not provided with any restaurant around the hotel

Leisure Partner

10/10

Exceptional

09 Jun 2019

Verified traveler

Hard to get to walking from the train but I blame mapquest.

Leisure Family

10/10

Exceptional

30 May 2019

Tim

Great hotel!

Was a very nice hotel! Excellent customer service!

Family

10/10

Exceptional

30 Apr 2019

Verified traveler

Very clean. Freindly maid service. Very helpful front desk staff. Food & wait staff awesome. Can ordered at 5:30 am from desk & arrived in 5 minutes.

Business_and_leisure Self

2/10

Poor

25 Mar 2019

Verified traveler

Room is ok just the bed is very soft. I feel back pain after sleeping. When I checked in, the stuff said I come too early. I cannot check in before 2pm. I had to wait for 6hours. Also the shuttle bus is not available all the time. I had to use taxi and taxi is supper expensive.

Leisure Family

8/10

Excellent

22 Mar 2019

Verified traveler

Nice and clean and comfortable hotel. Great breakfast with many choices.

Leisure Partner

10/10

Exceptional

20 Dec 2018

Verified traveler

Clean, friendly and quiet!!!
Bartender by front desk was not friendly. Attempted to scam us with Euro back on drink and sandwich.