Name: Barcelo Ponent Beach
Address: Cala Ferrera-Felanitx, S/N, Cala Dor, 07669, ES

2/10

Poor

04 Jul 2026

Isabella

Night one of my stay at 3 am someone was trying to enter our room when I called the front desk they said they had thought the room was unoccupied and sent the people to try to open our door AGAIN. This went on for about five minutes. We were two girls on a girls trip and to be woken up from a deep sleep to this was quite traumatizing. The next day we went to explain the situation to the front desk and they said the manager would reach out. That never happened and the same night we went back and said we’d be contacted the next day. Guess what that never happened. Staff came off as rude and clearly didn’t want to take accountability for their actions. If you want staff that cares about you I wouldn’t recommend this place. Also the hallways were run down, dirty, smelly and never failed to see open containers of liquor/wine/water.

Friends

6/10

Pleasant

02 Jul 2026

Owen

The main issue with our stay was the condition of the room. It smelled and felt damp, with visible signs of damp on the walls and ceilings, and generally felt quite rundown. A number of things were marked or worn, and the seal on the back of the toilet was broken, which added to the impression that the room needed more maintenance and attention.

That said, there were positives. The staff were all very friendly, and the reception and dining areas felt much nicer and better kept than the room itself. The location is also good, around a 15-minute walk from the main centre with restaurants and right next to Cala Ferrera Beach, where you can use pedalos and paddleboards.

Overall, I’d say the location and staff were good, but the condition of the room really let the stay down. The hotel and beach area were also very busy, so it may not be the best choice for anyone looking for a calm or relaxing holiday. Based on our experience, there are likely better-maintained hotels nearby.

Partner

6/10

Pleasant

05 May 2026

Alexis

Loved the view and beach at this hotel. The hotel itself was average, along with how clean the rooms were. Our room had a very strong sewer smell the entire time we were there, we mentioned it to staff and they did not care to do much about it. parking also sucked. Would give the overall stay a 6.5/10

Partner

2/10

Poor

02 May 2026

Lovepreet

Other than the beach/Cala the property is poor and food is unbeatable. Avoid!!

Partner

10/10

Exceptional

28 Apr 2026

Zurab

All is good , thanks so much

Partner

8/10

Excellent

21 Apr 2026

Julia

The recepción staff were very helpful and attentive. The food was varied and in abundance, even free drinks with evening meal. The entertainment staff were extremely happy and fun. Just want to say a big thank you to Pepe, fir the dance class, Cappuccino for the the games and the girls for the morning exercise classes. Bingo was a hoot.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Normaly

Very easy access to the beach

10/10

Exceptional

31 Aug 2025

Jelena

Very pleasant stay, beautiful beach and nicel family pool with sunshine until late afternoon

Leisure Partner

6/10

Pleasant

27 Jul 2025

Madeleine

The hotel is located in a beautiful area and the hotel itself is modern, clean and spacious. It's view from the pool is stunning and moment away from the beach it over looks.

However, the staff at the hotel were not as impressive. We didn't feel we had a warm welcome at the reception when we arrived. One day our room wasn't cleaned so we didn't receive clean towel and mats and made bed and a general clean. I went down to reception and they were not interested, and said I'll have to go to the back of the list for the evening clean & should get a room clean around 9pm...

Also, on check out we asked to order a taxi hour prior to our anticipated departure to the airport and the lady on reception said we should have booked it 24h in advance, okay fine but no one told us this was the case when we arrived, plus I've stayed in Cala Dor many times and this has never been the case. The lady at reception said she can try and book one for us - come 1pm (30 before we was due to leave for the airport) I went back and asked if they had managed to book our taxi and they had no record of my request. I asked for them to call again for me and they were fully booked until 3pm that day. I asked what I should do and the lady shrugged her shoulders and said just walk 5 minutes up to the road to a taxi rank, you might get one ... might? Okay so we might make our flight then.

Luckily for us we started walking towards the centre and a taxi was on his break and kindly took us to the airport.

Leisure Partner

8/10

Excellent

19 Jul 2025

Amyann

Great oceanfront hotel, with the friendliest front desk staff. I checked in at 12:30am and was offered the midnight buffet which was a nice surprise. The rooms are simple with just enough that I needed. I appreciated the beach being right next to the pool areas. The town itself is really walkable and I was able to see other Cala’s in the area.

Leisure Self

10/10

Exceptional

05 Jul 2025

Daniel

The greatest stay we have ever had. Probably the best beach in the whole area in comparison to the others close by.
Staff are super helpful and the rooms are great
Will be going back next time we head to Mallorca

Leisure Partner

10/10

Exceptional

01 Jul 2025

Alicia

Loved the property and the location. Amazing!

Leisure Family

10/10

Exceptional

25 May 2025

Verified traveler

Gorgeous View from Balcony

Amazing hotel with beach front access to the Cala Ferrera. The view from the balcony was unreal and perfect for our honeymoon! It was walking distance to the little town and a plus perk was the starfish catamaran docked right below their property so we’d were able to buy our ticket for the fun water boat excursion right there. The food was hit out miss. The lunch was amazing but the dinner was not the best. You can choose to switch the dinner to the lunch and I recommend doing so. Breakfast was delicious. The beds were comfortable! I’d stay here again!

Partner

6/10

Pleasant

17 May 2025

enid

No me gustó la comida.

Leisure Family

4/10

Poor

14 May 2025

Ayoub

Not the best place where to stay at.

Leisure Self

10/10

Exceptional

07 May 2025

Kara

Incredible

Had the most incredible time here. Perfect location, fun atmosphere. Breakfast and dinner was included at a buffet. Room was nice and the balcony had a great view. Close to town. I would recommend friends and family to visit. Gorgeous area.

Partner

6/10

Pleasant

22 Apr 2025

JUAN PABLO ISLAS

The chef was accommodating

Leisure Family

10/10

Exceptional

01 Nov 2024

Anna

Lovely relaxing holiday, great hotel and staff with perfect location.

Leisure Friends

8/10

Excellent

20 Oct 2024

Rachel

Lovely hotel, spotless and friendly staff. My only complaint is that we booked half board which included draught drinks as a special offer. This isn’t the case and only includes drinks at meals, which could have been made clearer when booking. It wouldn’t prevent us from visiting again now we know.

Leisure Partner

10/10

Exceptional

13 Oct 2024

Colleen

I’ve had a wonderful stay at Barceló Aguamarina. Clean room with plenty plug sockets and the bed and linen were so comfortable. I slept extremely well on this trip. All the staff work extremely hard to make your stay pleasant and carefree, all very friendly and approachable. My only slight criticism is that I was entitled to up to 3 alcoholic drinks with my evening meal as part of half board plus promotion. The wait staff in restaurant were happy to give you your first drink but never asked me again. I had to ask if I wanted another and it makes you feel like you are bothering them when they are busy. It would be nice to be offered your second or third drink. This is only a minor issue but it did frustrate me slightly. It felt like I was being rushed to finish and leave. I would definitely return again.

Leisure

2/10

Poor

03 Oct 2024

Wolfgang

We would never stay here again. The wall have huge cracks throughout the property. The dining area smells and parking is not guaranteed nor are you able to reserve it. We had to give a 20 euro deposit to get beach towels and each time we asked for fresh ones, it was another 2 euros which was not refunded. All around awful place.

Leisure Partner

4/10

Poor

04 Sep 2024

William

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Leisure Self

6/10

Pleasant

31 Aug 2024

ALBA

The property is very good location next to beautiful Cala, why 3,stars? Because the stuff they need to be more nice. I found the staff a little bit rude. When you ask for something is like you asking too much. If is an all inclusive hotel means all inclusive. I asked to the front for taxi and they quick sent me out to wait for taxi at taxi stations when is 93 degrees. I when store in front of the hotel and they more nice people called it for me. Need to work on customer service and will be 5 stars.

Leisure Family

10/10

Exceptional

03 Aug 2024

JINGXI

Lovely place , decent room size, very close to the beach.

Leisure Friends

8/10

Excellent

01 Aug 2024

Abigail

Nice hotel, slow staff

The hotel feels brand new. But so do the staff. The check in process was painfully slow, the front desk staff seem to have no urgency, always slow for every request. The elevators are also very, very slow. Something to keep in mind if you book a higher floor, you’ll likely be taking the stairs.

Partner

4/10

Poor

13 Jul 2024

Markela

If you are looking for a family holiday with kids under 8 feel like it’d be perfect as they have loads of activities by the pool with kids. However, the hotel staff was not that pleasant and would brush you off whenever you asked for things there’s not enough umbrellas around the pools for everyone therefore had to wake up super early to leave towels there or you’d be left on a subbed with no towels. Rooms could do with an upgrade even when cleaned they would never reopen the hand soaps or anything apart from towels which I found weird. Have to rent the towels with a deposit of €10 and everytime you wanted a change of towels it was €2 which I’d never experienced before. The food was okay not the best but not the worse either, it’s close to town and has a lovely view. Apart from that a very big let down would not revisit

Leisure Family

10/10

Exceptional

12 Jul 2024

emma

Lovely hotel and surroundings

This was our first time to Barceló Aguamarina. I could fault anything apart from the sunbathing terrace being a bit tight in space as the building tends to block out the sun by mid day, if your happy to get up early to reserve a sunbeam looking out to the sea then you’ll have the sun all day. Or your other option is to move to the swimming g pool around the front of the hotel during the afternoon.

The hotel was immaculately clean and all the staff are friendly and very hard working. The food was excellent everyday with a good selection of salads, fruits, vegetables and meat options to suit all requirements, we were all inclusive and when we’ve been all inclusive before we’ve tended to eat out of the hotel to mix things up a bit, but we didn’t this time as the food was so good. The all inclusive alcohol options are very good also, plenty of choice of cocktails, spirts and beers.

We stayed in a superior interconnected room with a sea view, the view was amazing and room and everything we needed, it was cleaned promptly everyday and toiletries were replenished.

All in all we had a lovely week and would definitely visit again, hotel, staff and surroundings were excellent.

Friends_and_family Family

6/10

Pleasant

29 Jun 2024

Nadine

The hotel feels more like a 3 star than a 4 star. The food was very average. We ended up only having breakfast in the hotel even though we had paid for half board. Due to the hotel messing up our interconnecting rooms and only offering us 2 rooms next to each other with 2 children, we were upgraded to all inclusive, which we did not make use of. Would return to resort, however not the hotel.

Leisure Family

10/10

Exceptional

20 Jun 2024

arzu

Everything was great. Staff was so helpful, welcoming and warm.. hotel is very good and modern. Recommend it!

Friends_and_family Friends

10/10

Exceptional

14 Jun 2024

Jacob

Superior Stay

Lovely stay in a superior room. Interior very modern with minimal signs of use. Dining experience was exceptional, with half board including drinks. Entertainment through the evenings available too. Staff all very kind and helpful, multilingual too making life very easy.

Partner

6/10

Pleasant

04 Jun 2024

Verified traveler

Not worth the price at all

The reception desk wouldn’t call us a taxi, that was very disappointing because every other hotel has done that for us no problem. Also the view was of the beach chairs mostly and not the ocean view we requested. We were on our honeymoon and did not get a nice room, so disappointing Barcelo aguamarina didn’t give us a nice room for our special occasion. Will not stay again or recommend this hotel to friends and family

Partner

8/10

Excellent

11 May 2024

Verified traveler

Good hotel, great location, terrible buffet.

Excellent location, comfortable room. Front desk staff were lovely! Food in the buffet was mediocre to poor and service was practically non-existant. Parking is pricey and street parking is limited.

Friends_and_family Family

10/10

Exceptional

11 Sep 2023

Ben

Amazing

Great Stay. Beautiful location

Partner

6/10

Pleasant

31 Aug 2023

John Lopez

Elevators need to be fixed. Only one of 3 elevayators were working. It needs to offer coffee in all the meals.

10/10

Exceptional

09 Jun 2023

Aldrick

Overall, one of the better spots on the south-east side of Mallorca. Staff was extremely helpful. Access to beautiful beach is easy and it is one of better beaches around. The all-inclusive part includes food and drinks; food is fine but not great which is usually expected from an all-inclusive option. There are great restaurants and shopping areas within few minutes. The better entertainment area is about a 12 minute walk from the hotel. If you depend on elevators, be patient , as two small elevators service the entire hotel so we took stairs most of the time. I would definitely stay again.

Leisure Family

6/10

Pleasant

02 Oct 2022

Julian

The property overall was alright. The beach and the water are really nice. Unfortunately because of a storm we could enjoy the beautiful turqouise water only once within our one week stay. The rest of the time the water was brown.
The food in the hotel was at best mediocre and the service in the hotel restaurant very poor. Servers at the buffet were not tentative or aware of their surroundings when serving guests. Multiple times we were never asked our drink orders or after we ordered them, were not brought to us.

Leisure Partner

10/10

Exceptional

25 Sep 2022

Po Ming

Great location, very clean and newly upgraded!

Leisure Partner

8/10

Excellent

20 Sep 2022

Ben

Happy Holiday

Great stay. Excellent hotel. Amazing beach.

Partner

2/10

Poor

13 Sep 2022

Verified traveler

Visible black mold in room!

Deeply disappointed in recent stay.They checked me into a room with dangerous levels of visible black mold around a/c unit in room located overhead of bed.Made management aware& asked for new room.After numerous excuses for not giving me a room that was safe to stay in they told me I will need to stay in the room, that it’s ok now we had it cleaned. Upon entering the post “cleaned” room was noted black mold still remained on wall all around a/c unit ,also a/c not working, maintenance needed to come out to screw back on a window a/c trip switch that was barely hanging on by one nail. He stated is busy daily constantly fixing around property. The info coming from a staff maintenance worker is unsettling knowing he is that busy fixing things in a supposed 4 star hotel. That is what I would expect from an motel or a poorly star rated one. Hotel.com was also notified about the unsafe environmental hazard of black mold in room&there offer was we can give you a $25 credit to apply in the future or refund. I’m not sure how that is even a rational minded solution considering I paid $171.05 per nite for 4 star advertised hotel but received motel 6 ,1 star rate room & customer service.I could not find another hotel room as it’s short notice.all they needed to do was give me a clean room that did not have hazardous Black Mold.I now have respiratory issues from breathing in this mold & need to seek medical advice & further council.There are much better hotels & service on island.

Self

8/10

Excellent

20 Jul 2022

James

The hotel was completely redone and beautiful. Check in staff was friendly. Our room was large and had a balcony looking over the beach and inlet. The bathroom was large and had a decent amount of counter space. I wish it had a shelf as well. The bed was very comfortable and the sheets were very soft. The hotel gave us a free upgrade of full board from half board but I did not enjoy the food at all. Food was not prepared with fresh ingredients. Many of the food staff seemed confused and were not helpful or particularly friendly although not unfriendly. None of them smiled. If I stay at this hotel again, I would not get the board. It had nightly entertainment and a sports bar which was very nice. I enjoyed it.

Leisure Family

10/10

Exceptional

16 Jul 2022

nick

View of the Cala was amazing as was the location of the hotel. Best hotel in that area. It was also all inclusive which I didn’t realize.

Leisure Partner

6/10

Pleasant

24 Jul 2026

Sandrine

Les plats proposés étaient de qualité moindre. Le réapprovisionnement en bouteilles d'eau dans la chambre n'a pas été fais. La climatisation dans la chambre fais beaucoup de bruit.
Malgré tout cela le personnel et les animateurs ont été très agréable.

2/10

Poor

01 Jul 2026

Ana Luisa

O hotel em si tem estrutura mas decepcionou totalmente. Ficamos sem água no quarto os três dias de estadia, não conseguimos tomar um banho decente. Pessimo.

Partner

6/10

Pleasant

14 Jun 2026

Wendell Beetoven Ribeiro

O hotel merece uma reforma, pois, aparenta desgaste em algumas partes e nos quartos. Faltou energia quase todos os dias e mais de uma vez no mesmo dia. É muito difícil estacionar nas imediações e, no próprio hotel, o estacionamento é cobrado à parte. No amplo restaurante eram disponibilizadas apenas 2 máquinas de café, insuficientes para a grande quantidade de hóspedes.

Partner

10/10

Exceptional

13 Jun 2026

Mauricio

O hotel fica localizado na bela praia de cala Ferrera com acesso direto a areia. O check in é rápido e eficiente. Gostei do sistema de acesso para os quartos. No lugar da chave ou dos cartões vc recebe uma pulseira que ao mesmo tempo aerve para identificar que a pessoa é hóspede e evitar a entrada de estranhos mas também é utilizada para abrir a porta do quarto bastando encostar no sensor eletrônico da porta. Fiquei no quarto com vista parcial para o mar, mas que na verdade parecia praticamente dentro do mar. Uma vista incrível que nem parecia real. Além do belo visual da varanda os quartos são modernos, silenciosos e o banheiro é espaçoso. O hotel oferece garrafas de água de cortesia no quarto. A parte de lazer inclui uma academia bem equipada e duas piscinas, uma delas com vista para a praia. Você precisa fazer um deposito de 5 euros para retirar a toalha da piscina mas eles devolvem o dinheiro na hora do check out. A equipe de entretenimento realiza diversas atividades ao longo do dia incluindo aulas de ginástica e Yoga. O café da manhã é bem completo com ótima qualidade e ainda oferecem espumante. O buffet do jantar também é fantástico com várias opções de comidas regionais e culinária internacional incluindo uma parrilha onde sao grelhados peixes e carnes na hora. Os vinhos oferecidos no buffet do jantar sao de alta qualidade e estão incluídos no preço da diária. Recomendo reservar o quarto com meia pensão de café da manhã e jantar.

Partner

10/10

Exceptional

05 Jun 2026

Leonardo

Lugar excelente muito bom
Visual incrível

Friends_and_family Family

10/10

Exceptional

21 May 2026

Salah eddine

Pulito, ottima zona, simpatico staff, cibo eccellente,

Partner

8/10

Excellent

20 May 2026

Gösta

Fint hotell och bra område! Lite större och mer livat än vi trodde

Friends_and_family Family

10/10

Exceptional

19 May 2026

Noor

Rent rum, trevlig personal

Partner

10/10

Exceptional

11 May 2026

Rolf

Sehr freundliches und gepflegtes Personal. Die Zimmer(mit Meerblick) waren immer Super Sauber! Das Essen war immer Hervorragend. Eine tolle Auswahl. Wer hier schreibt das dass Essen OK ist, der weiß nicht was gutes Essen ist und wieviel Arbeit dahinter Steckt.
Ein Tipp von mir. All inclusive buchen. Macht sich bezahlt. Man hat eine sehr große Auswahl an Cocktails und anderen Getränken.
Wir hatten einen Mietwagen am Flughafen gebucht. Die Parkgebühr am Hotelparkplatz ist unverschämt hoch. 18 Euro pro Tag. Besser außerhalb Parken und ein paar Schritte laufen. Wir würden dieses Hotel wieder Buchen.

Partner