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Riess City Hotel self check in

Vienna · Austria

Turkenstrasse, 27View location

8.6/10Excellent234 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort8.4/108.4
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Riess City Hotel self check in

The Riess City Hotel, renovated in August 2017 and under new ownership, enjoys a central location a 5-minute walk from the Ringstraße boulevard and a 10-minute walk from the University of Vienna.

Tram line D, just 200 meters away, provides easy access to the city center and Nussdorf with its traditional wine taverns. The simply furnished rooms have private bathrooms and free WiFi. St. Stephen's Cathedral and Kärntner Straße shopping street are a 15-minute walk from the hotel.

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A stay at Riess City Rooms - Self Check-In places you in the heart of Vienna, within a 15-minute walk of Vienna Christmas Market and Rathausplatz. This hotel is 1.1 mi (1.8 km) from St. Stephen's Cathedral and 1.4 mi (2.3 km) from Vienna State Opera.

Make yourself at home in one of the 24 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators No front desk Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Spoken Language

    German

    Russian

    English

Nearby attractions

Sigmund Freud Museum 0.2 km / 0.1 mi
Danube River 0.3 km / 0.2 mi
Votive Church 0.6 km / 0.4 mi
University of Vienna 0.8 km / 0.5 mi
Rathauspark 0.9 km / 0.6 mi
Judenplatz 1 km / 0.6 mi
Rathaus 1.1 km / 0.7 mi
Burgtheater 1.1 km / 0.7 mi
Rathausplatz 1.1 km / 0.7 mi
Vienna Christmas Market 1.1 km / 0.7 mi
Graben 1.2 km / 0.8 mi
Schwedenplatz 1.2 km / 0.8 mi
St. Peter's Church 1.2 km / 0.8 mi
Augarten 1.2 km / 0.8 mi
Karmeliter Market 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • Number of floors (main building): 1
  • hotel
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Check-in hour
  • Check-out hour
Show 13 more facilities & services
  • Wi-fi
  • Local and international calls
  • Laundry service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Luggage room
  • Clothes dryer
  • Breakfast buffet
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Self check-in
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Riess City Hotel self check in

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Riess City Hotel self check in

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Riess City Hotel self check in

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Riess City Hotel self check in

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Riess City Hotel self check in

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 24 m²DBL.ST

    Photos are not available for this room type.

    Riess City Hotel self check in

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Direct dial telephone
    • 220V power supply
    • Toiletries
    • Desk
    • Safe
    • Smoke detector
    • Cable TV
    • Hairdryer
    • Shower
    • Bathroom
    • Individually adjustable heating
    • Central heating
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Riess City Hotel self check in

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BASICTWIN • BASICTWN.Z1

    Photos are not available for this room type.

    Riess City Hotel self check in

    TWIN BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Riess City Hotel self check in

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Riess City Hotel self check in

8.6
Excellent
234 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
07 Jun 2026
Eduardo Gerardo Mendizabal
Very good location, near metro and 30 min walking from downtown. Excelente pizza restaurant next door!
Self
8/10
Excellent
29 May 2026
Tessa
This place was awesome the location was perfect and the room was great. The only reason I gave it 4 stars is because they have a fully set up kitchen except no stove, I was under the impression we would be able to cook there. I probably just didn’t research it fully but it definitely sucked to find out.
8/10
Excellent
19 May 2026
Michael
Things were very clean. Housekeeping staff was very welcoming and helpful.
10/10
Exceptional
08 May 2026
Mads
Nice place. Nothing too fancy but it's got what you need and is clean and neat. It is also very easy to get in and get the room key.
Friends_and_family Friends
10/10
Exceptional
31 Mar 2026
Chuichui
The location is quiet. The room is cute and comfortable.
Self
10/10
Exceptional
14 Mar 2026
Giselle
Great value for money and great location
Self
10/10
Exceptional
20 Feb 2026
Jessica
Basic but great rooms! Had everything we needed, clean and very comfortable beds. Would stay again.
Friends
6/10
Pleasant
05 Jan 2026
Jose David
Hotel is ok
10/10
Exceptional
01 Jan 2026
Samuel
Perfect location, comfy room and easy check in. Also a very reasonable price compared to other accomodation in the center.
10/10
Exceptional
30 Sep 2025
Federico
Excelente Location !! Very clean!!
Business_and_leisure Self
10/10
Exceptional
20 Sep 2025
Nick

Excellent place

Excellent room, very clean with good facilities. Clear and easy to follow instructions to obtain the room key. Good location too.
Partner
4/10
Poor
07 Sep 2025
Constantine
I stayed for a week and the temperature inside was uncomfortably hot the entire stay. I had the windows open the whole time with a fan running, but the temperature inside was always much warmer than outside, even at night.

I was supposed to receive a code by email for check in, but did not receive code. I had to call a number to get my code. The information card in the room indicated that no internet code was necessary, yet it was password protected so I had to call again to get the code.

On my last night, the power went out in my room. I called to report it and the power was restored in about an hour. Sometime after midnight someone was ringing the buzzer to my room.

Finally, I read the detailed instructions about the hotel before arriving. I noticed that it said that some upper rooms require going up stairs. I wrote a message to the hotel through Expedia asking for a lower unit. I nevwr received a reply from the hotel. Sure enough, I was in a room that required carrying my luggage up the maximum number of stairs possible.
8/10
Excellent
04 Sep 2025
Dawn
Quiet area that felt safe
6/10
Pleasant
02 Sep 2025
BRIAN
Check in was confusing with more than one lock box. We arrived at 240pm but had to wait for the key dispenser to activate by 3pm ( room ready guest waiting - unremarkable)
Television had some increadibly irritating narrator always on “volume 12” , xyz show - cant touch rhe control withoutbthe tv talking
Leisure Partner
10/10
Exceptional
19 Jul 2025
Vincent

All good but clarify check-in details

Everything fine except check-in instructions should note the keybox is up the three smallxflights of stairs, as there are three keyboard; one outside, one, inside, and the correct one, several flights up. Friendly cleaning staff, TV good for media, and coffee maker appreciated!
Business Partner
4/10
Poor
05 Jul 2025
Max
We never received a email with our check-in code and had to call support. It took calling 4 times before we got through to someone.

The property was also extremely hot with not air conditioning. I would not stay here during the summer. I also want to mention that the luggage storage was accessible by all guests and I would be hesitant to leave any valuables there.
8/10
Excellent
04 Jul 2025
Nermeen
I liked it was cozy, welcoming, easy to access, clean, and the area around is beautiful.

What I didn’t like is that it was too hot inside with only a very small fan in the room, also sometimes it was too loud in the area that i hear the music noise inside the room.
Leisure Self
10/10
Exceptional
13 May 2025
Michael
The check in and out instructions were clear. The room was clean. It was in a nice area and near public transportation. The TV and wifi worked perfectly.
10/10
Exceptional
03 Apr 2025
Manuela
Great place
Leisure Family
10/10
Exceptional
21 Dec 2024
Kai
Ein sauberes Zimmer zu einem fairen Preis.
Leisure Self
2/10
Poor
27 Sep 2024
Jeffrey

No wifi, and no service

Zero wifi for must of my stay which was extremely irritating for someone travelling from overseas who doesn’t want to accumulate serious roaming charges! Since it is self check-in there’s nobody to complain to. It’s super easy to lock yourself out of your room by accident (door locks automatically) and difficult to contact somebody to come let you back in. This whole self-service idea is really absurd.
Business
10/10
Exceptional
18 Aug 2024
Esther
Easy check in and out; but even more importantly, clean and safe property in a lovely area close to transport links.
Leisure Self
10/10
Exceptional
16 Mar 2024
James
Great place
10/10
Exceptional
29 Dec 2023
Reda
We were pleasantly surprised with the room being more spacious than expected, also a small kitchen with all the amenities on the same floor.
Leisure Friends
10/10
Exceptional
28 Dec 2023
Verified traveler

Liked so Much - Returned 3 times

Great Location near metro etc. has shared kitchen..free self service laundry. Not luxurious BUT cant neat value for price. Clean _ Great housekeeper.

Tricky location of checkin box.actually on 2nd level..you will get it.

Also Do NOT eat at that Nasty overpriced recommended Pizza place - plenty of places to chose from. Also grocery stores a few blocks away.
Partner
10/10
Exceptional
27 Sep 2023
Samuel
Great value
10/10
Exceptional
28 Aug 2023
Jennifer
Liked contactless check-in, very clean and nice place.
Leisure Self
8/10
Excellent
18 Aug 2023
Andrea
No AC, unfortunately. Otherwise, employees are nice, easy self check-in. There is a restaurant on the ground floor which doesn’t close until 10 or 10:30pm, bring your earplugs if you want to leave the window open.
Leisure Family
10/10
Exceptional
24 Jul 2023
Ruth

Convenient, clean, easy in/out

Great hotel, well located and fuss-free check in and check out. I arrived late at night and it was super easy to find the location, access the key machine and get into my room.

The only down side is that there is no air conditioning other than opening the windows which have limits on them, so it was rather warm due to the heatwave. There was a large fan provided which was effective, but quite noisy to use in the night.

The in-room drinks (water bottle, coffee sachets) weren't replaced when the housekeeping came each day which was a bit odd, but otherwise it worked perfectly for a short business stay in Vienna.
Business Self
8/10
Excellent
20 Jun 2023
Janet S

Excellent experience

This is a wonderful place to stay in central Vienna, just outside the ring. There are excellent amenities with lovely restaurants and cafés nearby. City Hotel Riess could make it easier to contact them with questions or concerns. No lift so you need to carry heavy luggage up 3 flights, but worth it for the price and convenience. Cleaning staff were helpful and friendly.
Self
8/10
Excellent
03 Dec 2022
Annette

Good for a couple of nights

Did not receive email to give me access to building after 2pm. Was travelling with friend who had used different booking agent so no problem.
Nice to have fruit available and coffee pods once I worked out where they were. Home made cake also nice touch.
Business
8/10
Excellent
19 Jul 2021
Verified traveler
The room was clean and spacious and a very good deal for the price. But the reception is located on the second floor and there’s no elevator. So it might be a hazle if you have heavy bags. Also, the light in my bathroom was flickering and they never repaired it after I asked them.
Leisure Self
8/10
Excellent
08 Feb 2020
Laura

Very good

Very nice simple hotel in a very good location!
Self
10/10
Exceptional
31 Jan 2020
HYUNSEO

Loved staying here

Staff So kind and comfortable to stay, location is quite nice, quiet at night and tram stop is less than a minute walk away. Nicely-equipped clean room and public kitchen. Would definitely stay here again if I visit Vienna!
Self
4/10
Poor
30 Dec 2019
Lisa

The price was right

Cons: Did not receive any email from the hotel with a code needed to check in after 1400. The instructions on thr front door stated to press the button for reception and another button for 'emergency'. Eventually got through to someone via phone. Room light kept flickering on throughout the night and early morning, each time i would have to physically turn it off. Mentioned it to reception after the first night, still had thr same issue the second night.

Pros: Good location, room overall was perfect for one person, amenities (kitchen, laundry) were great.
Self
10/10
Exceptional
26 Dec 2019
scott

Cool place

Good place close to things. Nice inexpensive option. Nothing fancy, but comfortable and easy.
Friends_and_family Friends
8/10
Excellent
11 Dec 2019
Verified traveler
They should highlight their early closing time for reception. Make one aware of hotel code in email on bold letters to ensure no issues arise.
Friends_and_family Family
8/10
Excellent
24 Nov 2019
Nick
Great location, walking distance to city centre and all the Christmas markets. Good kitchen area as well, a bonus. Only downside was walls are quite thin so could hear the TV, bathroom and snoring from the surrounding rooms!
Leisure Partner
10/10
Exceptional
11 Nov 2019
Verified traveler
The hotel immediately sent me information regarding my visit. The staff was really nice and the place was clean. I needed a washer/dryer and I was able to clean my clothes. Transportation was only a few minutes away.
Leisure Self
10/10
Exceptional
04 Nov 2019
Verified traveler
Clean, convenient, not too far fro the train station
Leisure Family
10/10
Exceptional
23 Oct 2019
Verified traveler

Access to the laundry room of the hotel.

New, modern and very clean, situated on the second floor of the buildong, restaurants and other stores on the first floor of the building.
Friends_and_family Friends
10/10
Exceptional
16 Oct 2019
Verified traveler
We liked the kitchenette in the room options to keep and prepare our food or just having a coffee first thing in the morning. Property was very close to transit which made it easy to maneuver the city
Leisure Friends
10/10
Exceptional
13 Oct 2019
Verified traveler
Nice Staff, clean, did what ever we asked for,
good location.
Leisure Partner
10/10
Exceptional
10 Oct 2019
George

Nice Hotel Easily Reached by Tram from Wien Hbf

This is a good hotel. The presence of a common kitchen and laundry room reminded me of my college days. The hotel could be reached by tram from Vienna Main Train Station (Wien Hbf). The tram stop is about 30m from the hotel. The room safe is a problem, and it does not lock [although it gave the user the impression it has been locked, but, a turn of the knob (after entering the locking combination) would proof otherwise!]. This problem was reported on the first day, but, was never addressed during my entire 4-night stay. I informed the check out staff of this issue when I checked-out, and even showed him the problem. I hope he had it taken care of, since, other guests, may not be as patient as I am. The maid (from Slovakia) works hard on her job. I witnessed her dedication to her duties. I hope the hotel management compensates her well!
Self
8/10
Excellent
26 Sep 2019
Anthony
Check in and out super easy and smooth. Location fantastic. Quiet peaceful location. Easy access to transportation. We’ll stay again and recommend this property to friends.
Leisure Family
10/10
Exceptional
12 Sep 2019
Raz

recommended place

Great Hotel , close to train to the center , close variable restaurants , close supermarket
Partner
10/10
Exceptional
23 Jul 2019
Verified traveler
It was such a cute little room that was perfect for my short stay and I wished I had stayed a little longer. The location is good, it's not far from many interesting things and the street was not loud at night. The room and the shared kitchen space were very clean. I'm also grateful that they allowed me to keep my luggage onsite after checking out.
Leisure Self
8/10
Excellent
22 Jul 2019
Verified traveler
Small, but very efficiently organized, modern space, sparkling clean. At the edge of old town, walkable. Metro station nearby, too.
Leisure Self
10/10
Exceptional
19 Jul 2019
mayra
I love the location!! Less than a minute walk to the tram and it’s so well connected . The kitchen was super cool and you have everything you need . Good value for money
Leisure Partner
6/10
Pleasant
04 Jul 2019
Annoyed
Was given extremely bad advice about parking that cost me a lot of money. This money was paid to a hotel parking garage, not to them. But meanwhile, although Expedica told me it had collected £188.40 from me, the hotel demanded a further £178.74 from me at checkout. I think something very badly wrong. It seemed very nice, but the double financial whammy at the end of my stay was shocking. This ended up being a third class hotel for the price of a very expensive one.
10/10
Exceptional
25 May 2019
Verified traveler
Excellent location! The hotel is clean, has modern facilities, and a fair price.
Leisure Partner
10/10
Exceptional
24 May 2019
Verified traveler
Close to downtown. very clean. staff very friendly.
large kitchen for everyone to share
Leisure Partner
10/10
Exceptional
15 May 2019
Verified traveler
Well located, clean, practical and affordable. Enjoyed my stay.
8/10
Excellent
13 May 2019
Verified traveler
this hotel was very nicely situated and all of the amenities worked well.
Leisure Partner
10/10
Exceptional
28 Apr 2019
Verified traveler
Clean and nice rooms, reception let me checked in as early as 10am. They don’t have lifts but overall it’s a great hotel
Leisure Self
10/10
Exceptional
27 Apr 2019
Verified traveler

My ideal property

It was just good and fit exactly what I wanted. Close to my meeting venue; clean quiet environment. Everything is taken care of before you even ask
10/10
Exceptional
20 Apr 2019
Verified traveler
The hotel is perfect for anyone travelling on business - clean, close to metro stations, one tram station around the corner, great cafes and local restaurants, very friendly staff (Melanie and Mate), large common kitchen and laundry.
8/10
Excellent
18 Apr 2019
Verified traveler
happy with service, cleanliness and modern fixtures and fittings. good location. friendly staff
8/10
Excellent
18 Feb 2019
Peter

Flexible Unterkunft, ideal für Termine in 1010

Unkomplizierte Übergabe - flexibel und einfach. Ideale Lage für Innenstadt Termine - Nähe 2. Bezirk ist auch ideal. Öffentliche Anbindung sehr gut. Vieles in Gehweite erreichbar.
10/10
Exceptional
06 Jan 2019
GF
Comfortable, quiet and a good location.
Very clean, minimal modern decor and very high ceilings. I was in room 105, with windows to Turkenstrausse and Schlickplatz. Bathroom was spacious, nice and clean. Excellent shower, no tub.
Proximity near the University and a short stroll to the Votivkirche, a beautiful neo-gothic church built in 1856 and finished in 1879.
Easy access to public transport as it it near Schottentor and
Schottenring metro stops–just 2 stops from the CAT train. And a tram
stop around the corner!
Wahringer Str. just up from Turkenstrausse has many eateries and cafes. Some fast food asian and lovely cafes as well. Coming back very late–everything closed, my go to place was the Argos on the corner–falafel very fresh!
Easy check in and the dining area always had some kind of cake! There was coffee on hand for self service as well as multiple kettles for teas. There was a fruit basket as well.
Rabeen, the front office lady was extremely helpful when I came to ask for a travel adapter which I'd forgotten to pack! She searched and searched for an extra one since other guests had taken what she had and in the end didn't disappoint!
My only complain was that the decorative pillow that was on my bed had been used (very much) by previous guests and had their smell on it and it was quite strong! Was a bit of a damper for me, being sensitive to aromas! I suppose I should've said something to housekeeping! Overall a very good stay.
Leisure Self
10/10
Exceptional
14 Oct 2018
Chilleater
Very clean and very nice. In a word; uncomplicated!
8/10
Excellent
26 Sep 2018
Jacquelyn

Good value but beware no a/c

Part of the issue was my own fault - there was no air conditioning and either I didn't notice at booking or I thought I wouldn't need it mid-September. It was an ok stay but I think it's more about value than anything else. Kind of dorm room feel. I liked that it was something of a residential neighborhood - less touristy and an easy walk to the museums, etc. I didn't use the trams but they looked very convenient. The wifi was very good.
10/10
Exceptional
18 Jul 2018
Jimmy
The property is very clean and in a quiet corner of the Vienna. There is a Pissza restaurant right on the corner - it closes around 11PM and it will be quiet after 11PM. The tram line D is just 1 minute away. The hotel provides coffee machine, coffee supplies, cakes, bread, apple, banana for free to hotel guests. There is a washing machine and drier in the property that hotel guests can use for free. I will definitely come back to this hotel again next time when I visit the beautiful Vienna.
8/10
Excellent
24 Jun 2018
Verified traveler

Good value for money

Good value for money, great location. The shared kitchenette is a nice touch. Single room is a bit narrow but Vienna's an expensive city!
8/10
Excellent
15 Jun 2018
Verified traveler

Great value.

Great value. Comfortable room.. No a/c, but fan cooled nicely. Comfortable bed, clean and attractive room and bath. Nice to have fridge and access to kitchen. No lift but just one flight of stairs. Supermarket and tram very nearby, as well as restaurants.
Friends
8/10
Excellent
17 May 2018
Verified traveler

Nice & affordable

This hotel had clean rooms with a lot of space for personal belongings. It might be better suited for young people (front desk & rooms up a flight of stairs, minimal staffing). There did not seem to be A/C and the receptionist wasn’t there until 8 am or in the evening. Location was a little far to walk to the major sights but public transportation & reasonable taxis were nearby. Pros & cons but good overall.
8/10
Excellent
21 Apr 2018
Verified traveler

Vienna sight seeing

4 nights in Vienna for sight seeing. Hotel situated just off Schottenring about 10 minutes walk from Town Hall and 15 minutes to Museum Quartier. Nearest tram stop about 30 yards from hotel and U Bahn about 5 minute walk. If arriving after 3:30 pm, contact hotel in advance to obtain security code for front door as hotel is not staffed after this time.
8/10
Excellent
10 Feb 2018
David

Nice hotel close to city centre

Rooms here are very basic but clean and comfortable. It’s about a 15-20 minute walk to the city centre. There is a tram stop just around the corner. The staff are friendly and helpful but not there all of the time
4/10
Poor
21 May 2026
Martin
Den Code habe ich - anders als angekündigt - nicht vorab erhalten - diesen musste ich dann langwierig via Expedia-Chat ausfindig machen. Die ausgestellte Rechnung enthielt nicht die angeforderten Angaben. Ich hatte einen DeLuxe-Room ? Kam mir nicht so vor.
Self
8/10
Excellent
20 May 2026
Tobias
Bra service och centralt och bra boende!
10/10
Exceptional
04 May 2026
seçil
Self Check in oldukça kolay ve herkesin basitçe yapabileceği şekilde, ayrıca bununla ilgili bilgilendirme de gönderiliyor. Bazı yorumlarda görevli yok, anahtar içerde kalsa ne yapılacak gibi şeyler yazılmış ancak anahtarla dışarıdan kilitlemedikten sonra böyle bi olasılıkta yok. genel olarak temiz , mart ayından konakladım, ısıtma yeterli, otelin konumu toplu taşımaya yakın, ortak alanda kullanabileceğiniz bir mutfak mevcut. Genel olarak memnun kaldığım bir konaklama oldu
Self
2/10
Poor
01 Apr 2026
Burak
Oda temiz değil , çarşaflarda klozette duşakabinde kıllar vardı , yatak örtüsünde lekeler yorganda lekeler . Giriş için talimatları göndermediler . Giriş saatim geldikten sonra hotels.com ile iletişime geçip güçlükle giriş bilgilerini alabildim . Konumu evet güzel ama asla bir daha tercih etmem
Partner
8/10
Excellent
06 Mar 2026
Øyvind
Fint sted å sove. Bra internett. Ganske stille og rolig. Nære trikken. Helt greit sted.
8/10
Excellent
21 Dec 2025
Eugenio
Eccellente soluzione come rapporto qualità prezzo. Camera ottima come spazı, solo andava pulita meglıo
Self
10/10
Exceptional
16 Dec 2025
Eduardo
Excelente todo
Leisure Partner
8/10
Excellent
05 Dec 2025
Orkun cagan
Oda gayet iyiydi fiyat performans
Self
6/10
Pleasant
23 Nov 2025
Martin
Es gibt Cafés und Restaurants in unmittelbarer Nähe.
Business Self
8/10
Excellent
03 Aug 2025
Federico
Ottimo il self check in, a 15 minuti a piedi dal centro.

Ho avuto bisogno della struttura in 3 occasioni, non hanno mai risposto alla mail di assistenza fornita.
Per fortuna mi sono arrangiato in autonomia
Leisure Self
10/10
Exceptional
16 Jul 2025
Tamer
Sehr schneller und unkomplizierter Check-in. Zimmer sind sauber. Die Lage ist super, um die Stadt zu erkunden. Zum Teil sehr hellhörig, aber insgesamt ein sehr gutes Preis-Leistungsverhältnis.
Business Self
6/10
Pleasant
10 Mar 2025
Klaus
Nach einem schönen Aufenthalt war der Service hinterher schlicht nicht vorhanden. Wir haben mit großer Sicherheit unbedacht etwas im Zimmer liegen gelassen, aber Riess City Rooms reagiert schlichtweg nicht auf unsere Nachragen und Bitten, Nachschau zu halten oder mit dem Servicepersonal zu sprechen. Das ist leider letztklassig für eine sonst sehr erstklassige Abwicklung.
Partner
10/10
Exceptional
22 Jan 2025
Maria
It was great option in Vienne.
Leisure
8/10
Excellent
13 Jan 2025
Elena
Die Lage ist perfekt. Gute Anbindung mit den Öffentlichen zu den bekannten Sehenswürdigkeiten.
Die Zimmer sind klein aber in Ordnung und mit allem ausgestattet was man braucht.
Allerdings ist es sehr hellhörig.
Leisure Self
8/10
Excellent
18 Jun 2024
Vinciane
L’endroit est très bien situé avec métro à proximité et tramway tout près, calme et agréable. Les chambres sont tout à fait conformes.
Leisure Friends
10/10
Exceptional
23 May 2024
Viridiana Cedillo
Excelente ubicación, a 15 min caminando de la catedral, limpio y con los servicios básicos necesarios.
Leisure Self
10/10
Exceptional
10 Apr 2024
Verified traveler
Konum çok iyi, zaten Viyana ulaşım konusunu çözmüş her yere gitmek çok kolay, ben tektim, odalarda kahve kahve makinası su vs koymuşlar, yatak çok rahat, fiyat performans otelin ben çok beğendim.
8/10
Excellent
23 Sep 2023
Mads

A nice surprice - full value for money!

God and fair deal for this room.
It is placed very closed to center and all tourist attractions, but is situated in a very quiet neighbourhood.
The room was nice and clean with simple and functional furniture. The size of the room was bigger than normal hotels which is nice. Access to a new large kitchen was excellent for making your own breakfast (supermarket around the corner with freshly baked bread).
Friends_and_family Family
2/10
Poor
18 Sep 2023
Verified traveler

Schmutzig, laut und ungepflegt

Das Zimmer war entsetzlich schmutzig; Körperhaare in der Dusche, Kopfhaare auf Boden und in Bettschubladen, der Fußboden war krümelig und staubig.
An etlichen Stellen im Zimmer war deutlicher Renovierungsbedarf: Schimmelgeruch im Bad, abgeschlagene Fliesen, Schadstellen an der Zimmerwand...
Das Fenster war so verzogen, dass man es nicht schließen konnte - vor dem Fenster ist aber eine Tram-Haltestelle.
Die Wände sind papierdünn. Gespräche der Nachbarn in Zimmerlautstärke hört man genauso laut wie im eigenen Zimmer.
Der Seifenspender im Bad war leer.
Einzig das Einchecken mit Code war reibungslos.
Business
10/10
Exceptional
11 Apr 2023
ASLI

Mis gibi bir konaklama

Giriş çok kolaydı. Odanın ve banyonun temizliği, konforu, konumu mükemmeldi. Tramvay durağına çok yakın, tek seferde bütün müzelere gidebiliyorsunuz. Sadece kalorifer biraz sıkıntılıydı ama hallettiler 2. Gün. Çok memnun kaldım.
Self
10/10
Exceptional
07 Feb 2023
Arnulf
Super toll ausgestattes Zimmer! Beim Verlassen des Hotels unbedingt Handy wg dem Code mitnehmen, der Schlüssel sperrt unten nicht
Leisure Self
10/10
Exceptional
16 Aug 2021
Elena

Для центра Вены - отлично!

Нам нужно было в четко определенном месте Вены остановится, и вот среди окружающих отелей присмотрели Riess - он был в два раза дешевле!
Все чистенько очень, ночевали всего ночь, по качеству все устроило.
До приезда просили тест ПЦР прислать на почту. Так как в 14.00 респшен уходит и самостоятельное заселение, то им нужно бумажку для спокойствия и соблюдения правил.
Присылают на почту код доступа.
Self
10/10
Exceptional
03 Aug 2021
Dominique

Five stars

The cleanest hotel I have ever been in, and I have been in some pretty luxurious places, Sacher Hotel level.

I love the kitchen idea, had I known that beforehand I would have made use of it for more than just a Nespresso.

Good bed too ..
Friends_and_family Family
10/10
Exceptional
31 Jul 2021
Verified traveler
Riess City Hotel is located in a very convenient location. The hotel is clean and feels safe. Our room was big, clean and comfortable. There was an electric fan and a large fridge. The bathroom was clean and new. We had some problems checking in, but the staff was helpful and professional.
Leisure Partner
8/10
Excellent
20 Jul 2020
Tanja

Einfaches, zentrumsnahes Hotel

Gute Lage, fußläufig ins Zentrum, nahe der U- Bahn.
Einzelzimmer ausreichend, Bad sehr klein, harte Matratze, aber alles sauber.
Zimmer relativ warm, Fenster lassen sich aber komplett öffnen. Kühlschrank im Zimmer, Gemeinschaftsküche inklusive kostenfreiem Kaffee, Tee, Wasser und Kuchen.
Personal sehr freundlich und hilfsbereit.
Ich würde es wieder buchen.
Self
10/10
Exceptional
07 Feb 2020
Hyunsuk

좋음

좋음
Self
10/10
Exceptional
29 Jan 2020
Verified traveler

무료세탁시설에, 오픈키친. 번화가쪽은 아니지만 가격대비 만족합니다!

솔직히 체크인 시간만 제외하면 가격대비 훌륭한 호텔이라고 생각해요!
제일 좋았던건 무료 셀프세탁이용(오전8시-오후8시까지만 이용가능)이랑,
무료로 이용되는 오픈키친이라 음식사와서 뭐 해먹어도 되고(해먹을만한 시설이 다 잘되있습니다) 자체적으로 빵이나 과일 같은 것도 있어서 혼자 오신 분들은 세탁비도 아끼고 조식도 아끼고^^; 침대나 시설도 잘 되있어요.
겨울이라 춥지 않을까 걱정했는데 춥진 않았구요. 청결도 괜찮았어요. 안에 미니 냉장고 있어서 물 사놓고 잘 먹었고요.


아쉬운점은 말그대로 24시간 리셉션? 같은게 아니여서,
일정시간되면 리셉션이 운영을 안합니다.
그래서 그 이후에 오시는 분들은 문앞에 적어두고 따로 연락이 가는거 같긴한데, 자세히는 잘 모르겠네요.

그리고 위치가 번화가 쪽은 아니라서, 트램타면 나쁘진 않은데 도보로는 조금 무리가 있어서 그거 잘 감안하셔야 될 것 같습니다.
그리고 주변에 슈퍼가 있긴한데, 다 일찍 문닫아서 밤늦게 뭐 사먹을려면 큰 곳으로 나가야 합니다.ㅠㅠㅠ


저는 만족스럽게 묵어서, 다음에도 오면 또 묵을의향 있어요!
Self
10/10
Exceptional
28 Jan 2020
Sabine
Die Unterkunft ist top. Unbedingt empfehlenswert.
Business_and_leisure Self
10/10
Exceptional
24 Jan 2020
Verified traveler
Die Unterkunft ist super zentral gelegen und hat eine tolle Anbindung zu den öffentlichen Verkehrsmitteln. Der Check-In hat sehr gut funktioniert und war sehr unkompliziert. Der Gemeinschaftsraum ist eine super Sache um sich Essen zu machen oder auch nur Kaffee. Alles steht zur freien Verfügung. Die Zimmer waren sehr sauber und gut ausgestattet und das Personal sehr freundlich. Würde ich jederzeit wieder buchen und weiterempfehlen!
Leisure Family
10/10
Exceptional
22 Jan 2020
Carlos

La mejor opción en Viena

Me encantó este hotel. Es muy tranquilo. Tiene una súper buena ubicación Justo al lado del Tram D y lineas de metro. Es muy limpio y seguro. En la cocina hay de todo: estufa, nevera, lavaplatos, comedor, frutas y panes/ auto servicio, café y té.
Business
10/10
Exceptional
19 Jan 2020
Verified traveler
困っていた時に親切に教えて頂きありがたかったです
Leisure Self
10/10
Exceptional
07 Jan 2020
FERNANDO
Excelente
Partner

Location & surroundings

Riess City Hotel self check in
Turkenstrasse, 27, Vienna, Austria

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Riess City Hotel self check in

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