Name: Kh Apartments
Address: Reichsratstraaye 17 14, Vienna, 1010, AT

2/10

Poor

30 Sep 2023

Taylor

The property is not at the location listed on Expedia and we had to contact the property through the cleaning staff to find the correct address which took about an hour. The actual hotel itself is nice, but the process to get there was not great. If the address is corrected on the site or if the address is clearly provided in the check-in instructions, I would highly recommend this hotel.

Leisure Friends

10/10

Exceptional

17 Feb 2023

Philip

Great apartment in really central area

Leisure Family

10/10

Exceptional

12 Dec 2019

Deborah

Superb Apartments Centrally Located

KH Apartments was excellent, from the booking to leaving, everything was superb. The apartments are an excellent location, you can walk to everywhere within central Vienna from here. They were very clean and comfortable and had everything you needed.

Friends_and_family Friends

4/10

Poor

14 Oct 2019

Verified traveler

This place looked literally nothing like the pictures on Expedia. It was tiny, the furniture was really old and the couch countertops, etc were old. It was decently convenient, but my room at least was not at all what we were seeing online.

Leisure Friends

8/10

Excellent

07 Jul 2019

Verified traveler

Excellent location, very clean. Easy to contact/ resolve any problems during the stay
Window slightly fiddly and shower door sometimes lets water through

Leisure Friends

8/10

Excellent

03 Jul 2019

Verified traveler

The property itself was pretty nice albeit very warm and we could not figure out how to cool the apartment down (more below). I would note that the bedroom door is fully glass and the bathroom door partially transparent glass so privacy may be an issue. Useful to have a separate loo from the bathroom thought. We used some of the services in the apartment such as the fridge, iron and dishes which were all pretty standard. One frustration in the bedroom is that the mirror and socket are too far away from each other to comfortably dry your hair and whilst there was a dressing table with chair, it had no mirror available. the check in process was the only real issue I had - we had email instructions to call when half an hour away which I did and had to leave an answer machine message - the lady called back shortly afterwards but as we were on a train by that point it was hard to hear. We had to press a buzzer on the door of the building and were simply handed a set of keys - there was no real welcome and the apartment wasn't actually ready at that point as it was still being cleaned. Not a major issue but we had already advised our time of arrival. There was nothing (that we could find) in the apartment that provided any information about the contents such as instruction manuals, heating/cooling, emergency contacts or even information about the city beyond one tourist map. I realise it is self catering but it did feel a bit too impersonal for me.

Leisure Partner

8/10

Excellent

20 Jun 2019

Verified traveler

Great location - walking distance to all sights and near public transport. Staff emailed me before check in with arrival details.

Leisure

10/10

Exceptional

13 Apr 2019

Verified traveler

It has restaurants and landmarks close by. A little further from Interstadt but not too far

Business_and_leisure Self

6/10

Pleasant

14 Feb 2019

Charles

Decent apartment but no service

The apartment was not in the location advertised. However, the apartment was convenient for public transport and for the city centre.

The apartment was clean, spacious and reasonably well equipped.

The main problem is the lack of service. There is no front desk and they did not respond to emails. We were lucky that the cleaning staff arrived while we were waiting at the wrong place. One of them drove us to where the apartment was.

Then we found that the internet was not working. We asked the woman who gave us the key, but she doesn’t work for the company, she just deals with the key. She was very kind and called someone who told her someone would come the next day. No one did. I emailed the office but did not receive a reply. Two days later my wife called the office and was told someone would get back to her. No one did. As a result, we had no internet for the entire stay (6 nights).

Although the apartment was fine, due to the lack of service I cannot recommend Kimi apartment.

Partner

10/10

Exceptional

28 Jan 2019

Catgismo

Excellent hotel, super clean, stylish and best location possible. The response from the hotel was a little slow though.

8/10

Excellent

07 Dec 2018

G

Excellent location. Everything is walkable from the apartment. Lovely small studio flat perfect for 2. It says a full kitchen but only 2 hob rings. No microwave or toaster or oven. So snacks were a bit limited. Nice clean shower room. Very easy to call for keys on arrival.

10/10

Exceptional

26 Nov 2018

Oren

Very nice, comfortable apartment, contains everything a couple might need, best location in Vienna, in a very nice building with lift.

Partner

10/10

Exceptional

05 Nov 2018

Izzy

Lovely apartment in a great location and lovely building. Modern design.Could have done with a microwave though and the shower needs redesigning so that the water does not go onto the floor.

Family

8/10

Excellent

01 Oct 2018

SlickRick

Check-in was a breeze! (< 3 minutes and we were on our way up to the apartment). The apartment itself was quite spacious - especially compared to a typical European hotel room. Well furnished for the most part. Couch could have been a bit softer but overall has everything you need. We expected a hair dryer and when wasn't found a quick text resulted in one showing up later that day so crisis averted! I did have some cleanliness concerns as after walking around the apartment for a few minutes the bottoms of my feet were black with dirt, and the oven still had melted cheese or something hanging from the rack and affixed to the bottom. The freezer also appeared to be broken without notice of such. Water pressure was excellent, shower functional and a nice deep tub. I would definitely stay here again if the few minor complaints were addressed. This was far and away more comfortable than a hotel would have been and at less than the typical price for one. Within 5 minute walk of Karlsplatz metro stop, numerous restaurants and a grocery store.

8/10

Excellent

29 Aug 2018

Verified traveler

Kimi 4 days

Great location and the flat is good for a couple. Not big but enough for a couple of days.
Very clean but no service and no housekeeping during our stay. We stay for 4 days and nobody came to clean the flat.
Overall is a good place to stay. Very quiet and the location is excellent.

Partner

2/10

Poor

27 Aug 2018

Melissa

Great Apartment, Terrible Service

Let me first start by saying the apartment itself was in good condition and comfortable but that is where the positivity ends. Upon arrival, I was simply handed a key by a stranger with no further instructions. There is no check-in desk. Not a big deal...until you have questions. I also was surprised as this is apparently a group of apartments owned by an individual in different locations. My apartment was 1.1 miles from where the location was listed on Hotels.com. This was a problem due to my being their for work and I chose this hotel specifically for location. No AC. Common in Europe but an unlisted find. There was an issue with the wifi during my stay which I messaged and informed Kimi Apartments about. Even though the message said it was \"Read\" and timestamped, there was never a response. Somehow the wifi was fixed upon my return to the apartment so I don't know if they came inside or not without me being there and without telling me. Then it gets worse. I messaged Kimi Apartments regarding how the check out process worked since I had a physical key and no one to leave it with. They never responded and there was no record of reading the message. Then the next morning, when I was supposed to check out, I messaged again, still no response. Called Hotels.com once, messaged with Hotels.com for over 30 minutes and Kimi Apartments would not answer for them either. Needless to say I missed a non-refundable train ticket due to their lack of service. I will never stay here again.

8/10

Excellent

27 Jul 2018

Verified traveler

Great Location, Clean, Comfortable for a family!

The Apartment was in a great location, 5 minute walk from the Vienna Opera House. Directly behind Karlskirche. Two nice rooms, with a small kitchenette were handy with a couple of small kids. Beds were comfortable. Kimi Apartments were very accommodating in letting us check in directly after an overnight flight, even though it was a few hours before the normal scheduled check in time. Many thanks.

Family

10/10

Exceptional

14 Jan 2018

Andy

Clean, quiet apartment in lovely old building

Recently modernised apartment in lovely old building close to Rathaus. Nice fittings, good quality. Tiny kitchenette but with all the essentials. Close to trams and underground system. Good, cheap restaurant on ground floor of same building.

6/10

Pleasant

19 Oct 2017

MARTIN

Extreme street noise, the rest all good

Unusually big modern apartment; and clean. Excellent, central location within walking distance of everything. Main problem are the windows which are not sound proof, despite the apartment being located next to two major multi-lane streets. Impossible to sleep after 6.00 am due to the excessive car noise.

10/10

Exceptional

23 Jan 2026

Adriana

Sin

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

onur

Adres sistemde daha açıklayıcı olması gerektiğini düşünüyorum.

8/10

Excellent

19 Oct 2025

Francesco

L appartamento era molto confortevole e la zona è molto bella, purtroppo non c è possibilità di lasciare i bagagli, inoltre problema principale è stato quando abbiamo scoperto che l’appartamento è ad un indirizzo diverso rispetto a quanto riportato sul sito di hotels.com
Ad ogni modo non è colpa della struttura ma dell operatore hotels.com

Friends_and_family Family

8/10

Excellent

15 Oct 2025

ditte

Centralt

Fint værelse med køkken og bad som beskrevet. Lejligheden lå dog ikke på den adresse der oprindeligt er opført. Heldigvis skrev jeg til udlejer angående den ankomst og fik ved den lejlighed den rigtige adresse. Ikke langt fra Haus des Meeres.
Sengen var for blød. Ellers et fint ophold i et rent og hyggeligt værelse ikke langt fra gågade, U bahn og med (morgenmads) caféer lige udenfor døren og to små supermarkeder inden for 50m.
Ville gerne bo der igen.

Friends_and_family Family

2/10

Poor

20 Aug 2025

UMBERTO FABIEN

ATTENTION, l’appartement n’est pas du tout en centre-ville comme indiqué, mais à 4km en périphérie (à proximité du U4 Pilgramgasse), dommage on vous l’annonce 24h avant votre arrivé … les prix changent entre le centre-ville et la périphérie.
Pour le reste l’appartement correspond aux photos, très accueillant et propre, il manque juste une microonde pour être au top.
L’hôte répond rapidement aux messages, mais à convenance, genre pour l’adresse qui n’était pas la bonne, gros silence.
JE NE CONSEILLE PAS ce logement par rapport à la fausse adresse sur le site.

Friends_and_family Family

10/10

Exceptional

05 Jun 2019

Jukka

Hyvä Sijainti

Hyvällä sijainti lähellä kaikkea, suosittelen ehdottomasti, ei mitään moitittavaa

Family

4/10

Poor

29 May 2019

Eylem

Not good

The location was diffent from the one written on hotels.com. We were told that we should have noted the correct one written on the email they’d sent. (In other words we were supposed to compare the addresses and understand that they were different and then note the correct one!) so for the second time we had to take a taxi to go to yhe apartment. There was no kettle in the kitchen. No soup for the dishwasher. So we had to wash the dishes by hand. The cleaness of the kitchen wasn’t good. The location was not good enough. It was not far from the state opera house though.ıf i come to wien again, I would definetly not prefer to stay there. So i don’t recomend this apartment to anyone.

Friends

10/10

Exceptional

27 May 2019

Verified traveler

calme. proximité du centre-ville. proximité des commerces et des restaurants.

Leisure Family

10/10

Exceptional

03 May 2019

Olga

Очень понравились апартаменты. Большая гостиная с отличным диваном, удобная кухня с плитой, холодильником, микроволновкой и кофемашиной. Немного шумно в спальне. Нам все очень понравилось. Отдыхали с ребёнком 2х лет

Family

10/10

Exceptional

23 Apr 2019

Verified traveler

Perfekt gelegene Unterkunft in zentraler Lage am Karlsplatz.Öffentliche Verkehrsmittel in unmittelbarer Nähe.Wohnung sehr schön für einen kurzen Stadtaufenthalt.Kleine Küchenzeile mit Kühlschrank,Herdplatten,Mikrowelle und einiges an Geschirr.Badezimmer,...sehr schön und sauber mit Badewanne.
Kann man unbedingt weiterempfehlen.

Leisure Partner

6/10

Pleasant

23 Apr 2019

Verified traveler

die lage perfekt, leider nicht sauber! die schlafkissen sind nicht zu gebrauchen

Leisure Friends

8/10

Excellent

20 Mar 2019

Verified traveler

Meine einzigen negativen Punkte sind: das wlan funktionierte nicht, es wurden keine neuen Handtücher gestellt und der Hausflur roch nach Rauch.

Leisure Friends

8/10

Excellent

15 Mar 2019

Verified traveler

Appartement très bien situé et confortable

L'adresse de l'appartement indiquée sur le site n'est pas la même qu'en ville : surprise, arrivé à l'adresse du site, un mot sur la porte avec la vraie adresse à l'autre bout de la ville ! Cependant logement très bien situé, juste derrière un monument principal, proche de toutes commodités. La personne qui remet les clefs n'est absolument pas aimable.
Bel appartement avec terrasse, literie vraiment très confortable et spacieuse +++
Pièces chauffées très agréable.
Néanmoins, les points négatifs :
Salle de bain : l'eau passe à travers la porte vitrée de la baignoire ce qui inonde la salle de bain.
La cuisine : aucun couteaux de couvert, micro onde très sale et pas d'éponge à disposition alors qu'il y a du liquide vaisselle.
Salon : télévision qui ne fonctionne pas (s'allume mais en recherche permanente de chaînes).
Je recommande moyennement.

Partner

8/10

Excellent

25 Feb 2019

Verified traveler

lo mejor ademas del precio , es la localización bastante céntrico y bien comunicado

Leisure Partner

6/10

Pleasant

18 Feb 2019

Verified traveler

spacieux
bon emplacement
métro proche
calme

fourniture ancienne
pas de sèche cheveux /fer à repasser
pas de microonde

Leisure Partner

8/10

Excellent

04 Dec 2018

Verified traveler

Hôtel accueillant et position géographique centrale
Tram bus marché de Noël restaurant supermarché

10/10

Exceptional

18 Nov 2018

Michi

Perfekte Lage, super Einrichtung, sehr ruhig, traumhafte Terasse

8/10

Excellent

05 Oct 2018

Johanna

Sehr schöner Blick auf die Stadt.
Geschmackvolle Einrichtung.

8/10

Excellent

21 Sep 2018

Verified traveler

静かなアパートメント

周辺のホテルの価格と比較するとかなりお得ですが、いくつか注意が必要です。
・HPの記載はオフィスの住所で、実際のアパートはブルク劇場の裏にあります。
・到着時刻をメールで伝えて、チェックインのために係の人に来てもらう必要があります。
・建物のドアを開けて（夜間は施錠）中に入り、エレベータで６階（D階）に上がると、一画がKimi's Apartmentsです。
・４泊しましたが、部屋の掃除やゴミ処理、シーツ交換はありませんでした。２泊目に偶然係の人に会ったのでタオルは交換してもらいましたが、通常はタオル交換もなさそうです。
・アメニティーはシャンプー兼用の小さな液体ソープがあるだけです。歯ブラシ等の他、シャンプーと石鹸またはボディーソープを持参した方が良いです。ドライヤーはありました。
・電子レンジ完備と書いてありますが、実際にはありませんでした。
・洗濯機が無いので、長期滞在には不便です。
・高低２つのテーブルがありましたが、デスクが無いので、仕事はほとんどできませんでした。
・コーヒーメーカーがありましたが、コーヒー自体が宿泊分ありませんでした。

不便な点が多々ありましたが、価格を考えると許容範囲だと思います。
立地はとても良く、周囲は静かで治安も良好でした。
部屋はきれいで、ネット環境も良く、少しゆっくり過ごして寝るだけならばとても快適です。

10/10

Exceptional

28 Aug 2018

Verified traveler

Perfekt für einen Wien Trip

Super zentral , ideal um alle Sehenswürdigkeiten zu erreichen... viele zu Fuß . Trotzdem mega ruhig zum Innenhof. Schlüsselübergabe problemlos sowie die gesamte Kommunikation . Apartment ist mit allem ausgestattet, es gibt nichts zu bemängeln. Kommen gerne wieder und werden es auch weiterempfehlen. Haben uns sehr wohl gefühlt und konnten Wien einfach nur genießen . 👍👍👍

2/10

Poor

17 Aug 2018

Verified traveler

注意が必要です。
実際に泊まった場所が表示されている住所や地図と異なっていた。
現在、広範囲に点在する三か所ほどのアパートを一つの予約画面に表示されていますが、住所を地図上でそれぞれの住所ごとに地図上で表示するべきです。旅行者は間違えます。
その後のホテル側の対応もいまいちでした。

10/10

Exceptional

14 Jun 2018

Verified traveler

大変便利な場所なのに、とても静かで、カールス教会の鐘の音と小鳥のさえずりを聞きながら快適に過ごせました。部屋の設備はすばらしいです。電子レンジがあったらもっと良かったと思います。

8/10

Excellent

12 Jun 2018

Verified traveler

Ótimo lugar mas atenção ao horário do check-in

O apartamento é excelente, com localização perfeita e muito limpo (a Internet funciona muito bem). Apenas não gostei do check-in pois além de ter uma taxa muito alta para ser feito após as 22h00 (EUR30) não é possível fazer após a meia noite e isso me causou um grande problema (meu voo atrasou e cheguei depois da meia noite, tive que procurar outro lugar para dormir). Apesar dessa inconveniência, tudo está descrito nas especificações do hotel e o lugar é excelente.

10/10

Exceptional

31 May 2018

Verified traveler

Appartamento confortevole pulito e con posizione ottimale

6/10

Pleasant

08 May 2018

A.

Super Lage

Super Lage für unsere Aktivitäten! Tolles historisches Gebäude, hohe Zimmerdecken mit Stuck.....ein Traum. Küche war top eingerichtet. Geräumiger Kleiderschrank. Leider funktionierte das TV Gerät nicht.

10/10

Exceptional

20 Apr 2018

Matthias

Appartment im Zentrum

Eine tolle Unterkunft direkt am Karlsplatz. Der Service war sehr zuvorkommend, auf Rückfragen gab es telefonisch umgehend freundliche Antwort. Jederzeit wieder, wenn erneut der Preis stimmt.

10/10

Exceptional

15 Apr 2018

Ursula

Das Appartement 26 bietet sehr viel Platz und ist modern eingerichtet. Ruhig Lage und kurze Wege zu den Öffis. In der kleine Küche ist alles Notwendige vorhanden, einschl. kleine Kaffeemaschine (Kapsel). Was ich mir noch gewünscht hätte: Gästehandtücher und Halter im WC.

Partner

8/10

Excellent

15 Apr 2018

SILVIA

Big room very well located

The room is big and well furnished. Stiĺl as an appartment is very small. Also not easy to open a window for ventilation. Kitchen small but sufficiently equiped. I was disappointed that no tea/coffee/water was available at arrival. The location is very good, in the center but also near tube/tram/bus.

Family

10/10

Exceptional

15 Jan 2018

daniel

Excelente ubicación y comodidad

Nos fue maravilloso. No tiene recepción , pero nos comunicamos al llegar por Wats app y en 5 minutos vinieron a darnos la llave. El barrio es inmejorable. Cerca de todo! Muy elegante. Buenos transportes muy cerca del edificio ( 200 metros) estábamos en el departamento número 2 que tenía una cocina completa , heladera, la calefacción excelente, terraza. Volvería siempre sin dudarlo.Excelente estadía. Muy amables!

Family

10/10

Exceptional

03 Jan 2018

Olivier

Bonne adresse près du centre de Vienne et au calme

Appartement spacieux et lumineux avec une jolie vue dégagée sur KarlsKirche et le centre de Vienne. Literie confortable et aménagement suffisant pour quatre personnes.

Deux vraies chambres.

8/10

Excellent

31 Dec 2017

Amt

Der Aufenthalt war super nah zur inneren Stadt .... ...................,............