Name: Radisson Blu Style Hotel, Vienna
Address: Herrengasse, 12, Vienna, 1010, AT

10/10

Exceptional

25 Jul 2026

Regina

Very nice breakfast buffet

10/10

Exceptional

22 Jul 2026

Peter

The Radisson Blu is an excellent hotel, well maintained and with a great location. The entire staff was most helpful, especially the dining room manager, Ade, who made sure that we were happy and that our food was prepared perfectly.

6/10

Pleasant

14 Jul 2026

REBECCA

Pros
Clean, great breakfast, wonderful staff in dining room, wonderful location.
Cons
Outdated rooms, broken lamp and water stains of leaks in Ceiling and bathroom cabinet. Furniture and walls are scratched. Dark lighting. Front desk afternoon/evening manager dismissive and not helpful at all.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Augusto

I enjoyed the hotel. It’s a very good location in Vienna.

Partner

2/10

Poor

02 Jul 2026

Duygu

First of all, the reception area has been renovated, which gives a good first impression. However, as soon as you go upstairs, there is an incredibly unpleasant smell throughout the room corridors. The hotel feels very old, and the guest rooms have not been renovated at all.

The amenities were of very poor quality. The air conditioning was also extremely noisy—so loud that it was impossible to sleep. I called the staff, and they were genuinely apologetic and did their best to help. Unfortunately, there was no technician available, so we had to switch the air conditioning off. The room temperature was around 35°C, and combined with the unpleasant smell, it made the room almost unbearable. They brought us a fan, but it made no difference.

Overall, it was a very uncomfortable and disappointing night.

Business

8/10

Excellent

01 Jul 2026

Susan

Hotel is convenient to all amenities. Staff depends who was on shift, evening meal in bar could close at 8pm or earlier.
Room was lovely.

Partner

10/10

Exceptional

01 Jul 2026

Kevin

Clean room, good beds, water and coffee provided.

10/10

Exceptional

28 Jun 2026

Sheila

A lovely hotel, clean quiet rooms wit modern decor. Lobby area has a bar, well stocked breakfast buffet available, fresh cool water always available. Staff were very helpful, taking time to help us locate destinations & restaurants.

Partner

8/10

Excellent

24 Jun 2026

Jeanne

We checked in late and the AC in our room was broken. They moved us to a much smaller room that had AC for the night (after we paid for an upgrade). The next day we were able to move to a different room but they did not refund us the upgrade for the first night or offer us Como breakfast or anything for needing to move rooms twice.

Once that was settled, we had a nice stay. The hotel location is excellent and close to the sights and cafes without being loud and in the middle of it. The room AC worked well which was important during this heat wave. Staff was very friendly and welcoming . Rooms were clean, nice.

Family

8/10

Excellent

23 Jun 2026

Patrick

No Air conditioning was available.

8/10

Excellent

21 Jun 2026

Melanie

The rooms were very clean and spacious. Beds very comfortable. The buffet breakfast was lovely with plenty of choice. Staff were very friendly and resolved the issue we had with being overcharged for breakfast quickly. Hotel is in a fantastic location.

Family

10/10

Exceptional

16 Jun 2026

Armando

The first thing when we got to the hotel was the great service that we received from Rafael, he was amazing, so helpful, very knowledgeable and friendly! The room was nice and clean. The breakfast was good. Great location!!

Partner

10/10

Exceptional

30 May 2026

Holly

Perfect location for walking in downtown Vienna. Just a few blocks from a lot of the attractions. Large rooms and very comfortable. Front desk staff was very helpful with any questions. Would definitely stay here again

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

anjna

The hotel is in a convenient location within an easy walk of the of the town. The rooms were comfortable. The breakfast was great

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Alexander

Very nice hotel. Great stuff, very nice big rooms.

10/10

Exceptional

18 Apr 2026

Gordon

Hotel is within easy walking distance of main attractions, designer shops and restaurants
Room was very clean and spacious and hotel staff were very polite and helpful
Breakfast was first class and restaurant staff took care of any dietary requirements

Partner

10/10

Exceptional

20 Feb 2026

Jan

Wunderbar

Friends_and_family Family

4/10

Poor

12 Feb 2026

Michelle

Our room was

10/10

Exceptional

29 Jan 2026

May

Staff courteous and welcoming. Room was nice and clean. We chose the location for multiple reasons: centrally located, next to our favorite breakfast spot, near the royal palace where we had a ball to go to, the opera, metro station, high end shops, pretty much everything was walking distance in this walkable city

8/10

Excellent

19 Jan 2026

Ehud

Good hotel with great location. Excellent service. The hotel is old and it's time for a renovation. Good breakfast. We experienced some problems with bad smell in the room and hallway

Partner

10/10

Exceptional

11 Jan 2026

Lena

Spacious room, quiet location and excellent breakfast!

Leisure Partner

10/10

Exceptional

07 Jan 2026

Jorge

Very friendly staff

10/10

Exceptional

05 Jan 2026

Michael

The staff was extremely helpful. The location was amazing, and also had easy access to the subway/train system.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Douglas

The staff was super friendly, but unfortunately they put us on the 6th floor. The hallway said, they have some issue up there. The roof after to is a like shortly on the sides because of the design. I would not recommend the 6th floor. The shower floods the floor, you have to block with towels.

10/10

Exceptional

02 Jan 2026

Zachary

Beautiful hotel and loved the restaurants on sight during our Christmas stay. Room was spacious and bathroom was great for families.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Rosaily

Nice

10/10

Exceptional

31 Dec 2025

monica

The gym was well equipped for a good workout - I did not eat breakfast .

Self

10/10

Exceptional

27 Dec 2025

hyun kyung

More than loved this hotel! Everyone was so courteous and helpful. The room was clean, comfortable and spacious. Hotel and room were updated and immaculately managed! The location was in the heart of the city. Will definitely come back to this hotel next time we are in Viennna again!

10/10

Exceptional

27 Dec 2025

Nitin

Clean rooms , great location , friendly staff .

Leisure Family

10/10

Exceptional

18 Dec 2025

Sylvia Katarina

This was a great hotel in the middle of literally everything. The rooms were more spacious than I had originally thought, with amenities like a coffee maker and kettle.
Like many hotels in Europe though, you can't control the AC/heating.

Leisure Family

8/10

Excellent

17 Dec 2025

KIMBERLY

Superior staff and location!

Business

10/10

Exceptional

15 Dec 2025

DAVID

Very nice room, and the entire staff was A plus. And the breakfast was fantastic. Will absolutely recommend the Radisson Blue Style Hotel. Great location. You can pretty much walk everywhere.

Leisure Family

10/10

Exceptional

12 Dec 2025

John

Located close to all the Vienna Aldstadt. Minutes from the subway. Minutes from the Saint Stephan’s Cathedral. Minutes from the Sissi Museum. Great and Convenient breakfast. Very clean and safe.

Leisure Family

8/10

Excellent

12 Dec 2025

Dila

The room hotel great perfect location. Of only the room service had answered the phone would have been great.
Will surely come back

4/10

Poor

07 Dec 2025

THUYTIEN

Room needs a remodel badly, super dated and run down. Shower was dark and gross with missing tiles and dirty brown grout. Room temperature was warm even in winter since a/c was ineffective, good thing the window opens. Only pro was the convenient location.

Leisure Partner

8/10

Excellent

01 Dec 2025

Simon

Great location with everything walkable, bed was a bit hard but otherwise a good stay

Leisure Partner

6/10

Pleasant

27 Nov 2025

lisa

The hotel is in a good location but the room was more like a best western and had an enormous amount of black mold in the bathroom, chipped furnishings, and the appearance was mid to poor. The bed was comfortable. We never took breakfast because of the staff up front.

Staff is all male, disinterested in performing customer service. I felt an underlying attitude. I wish we chose a hotel with Austrian culture. This seemed to ooze a very different culture that was cold and uncomfortable and unwelcoming...

There is no official reception desk with smiling faces to help or guide you. There are usually two men sitting in separate office desks on the phone. As if they are conducting business. When we checked in no map was provided, no one offered to carry our luggage it was just about payment. One day I hurt myself badly and went to the bar for ice. No bartender in sight. I went to one of the men and told him I hurt myself and needed ice. He said to go to the bar and wait for a bartender. That never happened. No bartender ever showed up. He never followed up with me or got me ice himself. I never got ice and I never saw a bartender once working the bar. So if you hurt yourself you are on your own.

Leisure Family

10/10

Exceptional

26 Nov 2025

Nicola Jane

Wonderful hotel in the heart of Vienna. We had a family suite which was lovely. Breakfast was fab, great choice and they catered superbly for someone like me who’s gluten and lactose free. Staff couldn’t be more helpful or friendlier.

Leisure Family

10/10

Exceptional

23 Nov 2025

Darren

Very friendly band welcoming staff. Room was clean and well maintained by housekeeping. Air conditioning was a little restrictive in terms of temperature amendments.
Room lacked storage space.

Leisure Partner

10/10

Exceptional

20 Nov 2025

DJ

Good workspace at desk and soft seating

Business

4/10

Poor

17 Oct 2025

Pedro

The 2 rooms were very hot, we requested staff to lower temperature in rooms and they said that they recommend we seep with open windows and were not very helpful. Street was. very noise at 6 am. Will not return or recommend this hotel.

Leisure Family

6/10

Pleasant

14 Oct 2025

Slava

breakfast was very poor

Partner

8/10

Excellent

10 Oct 2025

Mohammed

In spite of being a VIP Access member the hotel refused to give me even tiny late check out till 1pm

Business Self

6/10

Pleasant

07 Oct 2025

Archil

Great location, but unfortunatelly poor breakfast. Service is very slow. Waited for the car from the parking 40 mins.

Friends_and_family Friends

6/10

Pleasant

07 Oct 2025

ANNIE THI

Check in was ok. Only one person working and he’s not happy; didn’t bother to ask for room upgrade nor the free tour promotion as stated in Expedia . Unfriendly service. Hotel location was great- across from the “Central Cafe”; a lot of eatery and landmarks near by. Room was spacious, clean but old. Check out the same, long line yet; only one working; almost missed my taxi ride.

Leisure Partner

10/10

Exceptional

04 Oct 2025

Evelyn

Great room, personal very helpful, location is wonderful across street from Cafe Central, I loved my stayed at the hotel.

Leisure Family

10/10

Exceptional

22 Sep 2025

Petra

Highly recommend this hotel for it's warm and professional staff, clean and very comfortable room, and an unbeatable location. Looking forward to our next visit. Thank you for an exceptional experience!

Leisure Partner

10/10

Exceptional

16 Sep 2025

Judith

The property is located in a convenient location. The staff was friendly.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Luis Enrique

Great location
Rooms are in very good shape
Breakfast is excellent

Leisure Partner

10/10

Exceptional

01 Sep 2025

Waqas

Great central location and right next to Cafe Central. The staff were friendly

Self

10/10

Exceptional

30 Aug 2025

Tonnie

Great location and excellent customer service. English language is spoken

Leisure Family

10/10

Exceptional

22 Aug 2025

Michael

This is the perfect place to stay. You can't go wrong. We had a wonderful time. The staff was amazingly helpful and room was spectacular. The heart of Vienna. Walking distance of virtually everything. We give it our highest marks.

Leisure Family

10/10

Exceptional

22 Aug 2025

Claudia Sarahi

We love the service and the area is located in.

Leisure Family_with_children

2/10

Poor

13 Aug 2025

tamari

Very dated hotel, do not go

I coyld never imagine Radussin brand hitel in sych an aweful condition

Friends_and_family Family

8/10

Excellent

29 Jul 2025

nicolas

Great service all around breakfast ladies and chef are top. Bell man front manager all excellent and warm welcoming.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Daniel

This is the 3rd year in a row I stayed at the Radisson In Vienna. I love the location, cleanliness, professional staff, breakfast and price. A gem of a place to stay at in the great city of Vienna. Very highly recommend!

Leisure Self

6/10

Pleasant

20 Jul 2025

Verified traveler

Should improve on this

The stay was good. but we had a small injury and realized the hotel does not have basic First Aid like common antiseptics or something similar. Inner city is for tourists and it's difficult to find a Pharmacy. the hotel should have basic First Aid kit for minor emergencies. it's not at all expensive.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

John

Good hotel.

I highly recommend this hotel. Very centrally located, efficient staff, very good breakfast. Top notch all around.

Partner

10/10

Exceptional

14 Jul 2025

Helen

Vienna trip

Friendly helpful staff, great convenient location. Hotel amenities very good with lovely breakfast included.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2025

Renaldo

Great location and very comfortable

Leisure Partner

8/10

Excellent

03 Jul 2025

Jeff

Great location. Bar was never open and no on site restaurant. Highly recommend based on location and being in the heart of Wien.

Leisure Family

4/10

Poor

02 Jul 2025

Emad

I didn’t like the quality or level of cleanliness at all my sleeping below had stains in it and no one change it.

Business Self

6/10

Pleasant

29 Jun 2025

Verified traveler

Location great, rest average

Great location in the middle of Vienna, super easy access to the biggest tourist attractions - but! - very unfriendly service at the front desk, no good morning no hello no goodbye, when we asked for extra coffee capsules to our room they didn’t come for half an hour. When we called reception to ask if they might have forgotten it they told us that they already had brought it. Obviously not! Otherwise we wouldn’t be calling… turns out they had delivered it to the wrong room.
The room was spacious, but could really need a refresh (paint coming off walls, mold in the shower). Also they hadn’t cleaned under the bed for ages… when we dropped a book, we were face to face with loads of dust and a sock from a previous guest

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Bill

Loved this stylish boutique hotel. Decor great and staff superb. Very convenient for Hofburg, cathedral and Vienna's many art galleries. Next door to a certain well known Viennese cafe.

Leisure Partner

10/10

Exceptional

31 May 2025

nathalie

Best location in Vienna, walk everywhere easily or taken the subway (few steps from the hotel). Great staff at reception who is always keen to answer all questions concerning the city or the hotel. The proximity of Hofburg Palace is a plus and all major museums made it impossible to miss this very nice hotel. Wish to come back soon again.

Leisure Partner

4/10

Poor

29 May 2025

nitin

The service was quite ordinary.

Leisure Family

10/10

Exceptional

22 May 2025

Maria Divinagracia

Wonderful staff. Great room & breakfast. Close to everything.

Leisure Partner

10/10

Exceptional

13 May 2025

Taylor

Nice location almost too central to everything—very crowded nearby and hard to drive too. Parking was valet but very expensive. Room was great and staff super nice!

Leisure Partner

6/10

Pleasant

07 Apr 2025

Kwangwook

Excellent location very easy to access from airport.

10/10

Exceptional

24 Mar 2025

Abigail

Lovely stay

Leisure Family

8/10

Excellent

07 Mar 2025

Peter

Fantastic location! Great staff as well.

Leisure Partner

4/10

Poor

07 Mar 2025

Verified traveler

Hot and noisy night

This was the second time I stayed here and I booked the hotel for it's location. It was an unusual warm day in Vienna and the room was registering 26 degrees. I asked for help to turn the air con on and was informed that this is not working during the winter months ( we are in March). I therefore slept with the window wide open to try and be comfortable, which in turn meant waking up every hour to the noise outside on the street. Less than a good nights sleep.
In addition the shower had mould all over the floor, which is below standard.

Business

10/10

Exceptional

25 Feb 2025

Jacqueline

Awesome location, lovely facilities, helpful staff.

Leisure Friends

10/10

Exceptional

22 Feb 2025

Gary

Love this boutique hotel. Great customer service , lovely accommodations and a good atmosphere

Business_and_leisure Partner

8/10

Excellent

15 Feb 2025

Michael

It was central, with many main attractions a few minutes walk away. Room was a good size , light and airy. Bathroom was of a good standard. Staff informative and helpful.
Only criticism room very warm.... appreciate it was cold outside, but unable to dial it down just a little.

10/10

Exceptional

12 Feb 2025

Zlata

In the middle of old Vienna, next to Cafe Central, yet affordable, clean, excellent breakfast, sauna. Just perfect.

10/10

Exceptional

09 Feb 2025

Mark

As central as it gets

Brilliant hotel about as central as you can get in Vienna, you can get cheaper further out but we did not want to waste time annd money on cabs. everything walking distance. Have to say the checkin staff were so friendly and really helpful with local recommendations. Rooms were lovely and in brilliant condition. Overall fab stay

Partner

8/10

Excellent

09 Feb 2025

Kiran

Everything was excellent at this hotel expect the check in experience was not the best. Had to wait about 20 minutes to check in as there was only one member of staff on duty. She did state that the hotel was experts shortage of staff. This was the only negative experience during our stay. The breakfast was excellent and the staff on duty on Sunday 9th February was excellent.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Petr

Great location

Leisure Family

10/10

Exceptional

13 Dec 2024

Simon

Excellent central location could not be more ideal for the Christmas markets, shopping and restaurants.
The staff were very friendly and we will book this hotel again without hesitation when we come back to Vienna

Leisure Partner

6/10

Pleasant

06 Dec 2024

Peter

Lovely hotel but none of the Platinum perks advertised by Hotels were offered or indeed available at this hotel (late checkout, free tour etc.
Sadly this is not the first time Hotels have promised things they cannot deliver.

Partner

10/10

Exceptional

30 Nov 2024

Stephen John

When we booked we hadn’t realised what a fantastic location this hotel is, truely central with flat walking within city centre for all key amenities.
Glad we didn’t book breakfast, high price with so many great options around, get out and enjoy Vienna lifestyle.
Only complaint raised and not addressed was excessive heat in room, no individual control confirmed by reception so we left window open. Doesn’t fit their efforts to promote green credentials and should be addressed.
That said overall we would recommend and stay again.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Helen Dina

Lovely hotel,friendly and helpful staff

Leisure Partner

10/10

Exceptional

26 Nov 2024

Gregory

Great location…great facilities…great staff…!

Leisure Friends

10/10

Exceptional

24 Nov 2024

Brian

Sophie (spelling) at reception is fantastic! Very friendly, informative and efficient. Hotel itself is in a good location for walking and public transit. Parking was a breeze, staff drove car to/from garage. On initial review of check in, marked did not receive the VIP item, one tour pass - was later informed by reception it was at the front desk…

Partner

10/10

Exceptional

23 Nov 2024

Steve

Excellent location in Vienna. Hard to get to via car. Auto and walking area around hotel are shared making driving difficult

Partner

10/10

Exceptional

20 Nov 2024

HAITAO

Enjoyed our stay, we didn’t expect a 5 star facility as some reviewers’ expectations of sports facilities and conference rooms. For a four star facility, it has best location in town, centered at the most of the tourist attractions, clean and updated rooms, and these are all great.

Will definitely come back again.

Leisure

6/10

Pleasant

16 Nov 2024

Andre

Good room. Lobby smelled bad (like stale sweat) - friendly staff

10/10

Exceptional

13 Nov 2024

Yaniv

Very good hotel. The staff was exellent

Leisure Partner

2/10

Poor

02 Oct 2024

Verified traveler

we had an horrible experience. WATER WAS NOT WORKING IN THE MORNING and we were not informed prior to arrival or at the time of checkin. We only got to know once in the room with pc of paper lying on the table.this is not acceptable. We have paid lots of money for a 5 star rated hotel and NO WATER is not acceptable. We have not received same type if customer service which i think is due to booking from the third party such as Hotels.com otherwise Property was good and location was very convinient.

Partner

6/10

Pleasant

01 Oct 2024

maher

no need

10/10

Exceptional

17 Sep 2024

Matthew

We had a nice stay despite rainy weather

Leisure Family

4/10

Poor

16 Sep 2024

Narendra

Despite paying through the nose, the Air conditioner was not working. After reporting, there was no follow up by staff to report back. Lousy service

Leisure Family

8/10

Excellent

03 Sep 2024

Cheryl

The A/C did not cool the room adequately.

Leisure Family

10/10

Exceptional

15 Aug 2024

Anahit

Great location; walking distance to the main sightseeing’s and shops.

Leisure Partner

6/10

Pleasant

07 Aug 2024

Joseph

The hotel is in the center of the inner circle, so it was convenient. The staff was nice, helpful, and accommodating. The hotel was worn and the hallways smelled. The lounge chair in my room was dirty and stained and I asked for a sheet to cover it. For what you pay you would expect better.

Leisure Friends

6/10

Pleasant

26 Jul 2024

Sartaj

During our stay, the water was shut down twice for more than half an hour in the morning

Business_and_leisure Partner

8/10

Excellent

26 Jul 2024

Mohammed

Good place to stay. Walkable and many shopping and restaurants near me

Leisure Family

2/10

Poor

23 Jul 2024

Diana

Infested with bed bugs when we checked in.
No water at all for 1 day.
no Hot water at all for the next day.
Cleaning service is poor to none
Towels were folded and replaced. Not given new towels.
Elevator broke down one day with my husband who was stuck inside.
Management doesn’t care at all. Beware and stay away from booking this hotel

Leisure Family_with_children

10/10

Exceptional

20 Jul 2024

Jahangir

The staff at checkin was excellent.very helpful and friendly sfaff

Leisure Family