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City Pension Stephansplatz self check in

Vienna · Austria

Bauernmarkt, 10View location

8.8/10Excellent557 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.2/108.2
Condition8.4/108.4
Location9.0/109.0
Neighborhood9.6/109.6
Amenities8.2/108.2
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Pension Stephansplatz self check in

Located in a historic building from the Ringstrasse era, the City Pension offers Viennese charm in the heart of Vienna. Just a short walk from St. Stephen's Square, Schwedenplatz, and Kärntner Straße, this family-run pension provides personalized service and a pleasant atmosphere.

The newly renovated rooms feature flat-screen satellite TVs, air conditioning, minibars, electric kettles, and private bathrooms with showers, hairdryers, and complimentary toiletries. Free Wi-Fi is also available. The U1 and U3 metro stations are merely 51 meters away, and the U4 is 153 meters away, making exploring the city effortless.

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A stay at City Pension Stephansplatz I Self Check In places you in the heart of Vienna, steps from St. Stephen's Cathedral and Stephansplatz. This hotel is 0.3 mi (0.5 km) from Hofburg Imperial Palace and 0.4 mi (0.6 km) from Spanish Riding School.

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who do not receive their access codes 24 hours prior to check-in should call the hotel directly.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: EUR 20.0 per day
    • Rollaway bed fee: EUR 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Stephansplatz 0.1 km / 0.1 mi
St. Stephen's Cathedral 0.2 km / 0.1 mi
St. Peter's Church 0.2 km / 0.2 mi
Graben 0.3 km / 0.2 mi
Plague Column 0.3 km / 0.2 mi
Kärntner Straße 0.3 km / 0.2 mi
Mozarthaus Vienna 0.4 km / 0.2 mi
Judenplatz 0.4 km / 0.2 mi
Kohlmarkt Street 0.4 km / 0.3 mi
Schwedenplatz 0.4 km / 0.3 mi
Hofburg Imperial Palace 0.5 km / 0.3 mi
Spanish Riding School 0.6 km / 0.4 mi
Vienna Ring Tram 0.6 km / 0.4 mi
Michaelerplatz 0.6 km / 0.4 mi
Danube River 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2024
  • Total number of rooms: 18
  • Number of floors (main building): 6
  • Single rooms: 3
  • Twin rooms: 4
  • Double rooms: 7
  • Triple rooms: 2
  • Quadruple rooms: 2
  • hotel
  • MasterCard
  • Visa
  • Airport
Show 20 more facilities & services
  • Wheelchair-accessible
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Electric kettle: 1
  • Towels and bed linen
  • Identification card at arrival
  • Non-smoking establishment
  • Self check-in
  • Online check-in
  • Online Check-out
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY-1

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMY • 1 Bedroom • 10 m²SGL.EY
    SINGLE ECONOMYPhoto unavailable3 photos

    City Pension Stephansplatz self check in

    SINGLE ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Room amenities

    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock
    • 220V power supply
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable3 photos

    City Pension Stephansplatz self check in

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Sofa bed, Rollaways on demand, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Toiletries
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Alarm clock
    • Electric Kettle: 1
    • Housekeeping
    • Extra beds on demand
    • Smoke detector
    • Satellite TV
    • Make-up mirror
    • Desk

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 20 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable4 photos

    City Pension Stephansplatz self check in

    DOUBLE COMFORT

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    City Pension Stephansplatz self check in

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 20 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable3 photos

    City Pension Stephansplatz self check in

    DOUBLE ECONOMY

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Make-up mirror
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    City Pension Stephansplatz self check in

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Pension Stephansplatz self check in

8.8
Excellent
557 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
9.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
NARESH
Excellent hotel. A very central location. Everything was walking distance. Their complementary breakfast was one of the best ones I have had in a long time. Staff is very courteous and professional. I’ll definitely stay there again.
Family_with_children
10/10
Exceptional
18 Jun 2026
Mariangeles
Very well located . The cleaning staff very friendly. I would recommend it .
Family
8/10
Excellent
19 May 2026
Mary
Property is in a good location and room was comfortable and clean. However, there was a septic smell coming from the bathroom that was very unpleasant. In fairness to the property, we didn’t mention this to anyone due to our short stay, but it should be addressed.
Family
10/10
Exceptional
02 Mar 2026
Pauline
Couldn't have found a better place to stay. The location was perfect and a few minutes walk from St Stephen's Cathedral and St Peter's Church. There was even free ear plugs, as there is a bar nearby. Self checkin was done online and pretty straight forward. Room had all the necessary amenities, including a coffee machine as well asa kettl. Several charging and sockets around the room. Sink had a slight leak underneath but not really a big issue.
Self
8/10
Excellent
11 Nov 2025
Sharon
Room and amenities were very nice, clean, quiet, comfortable room
We had some questions and the phone in the room connected me directly to someone who was very helpful
8/10
Excellent
16 Oct 2025
Lena
Great location.Clean and highly recommended.
Leisure Family
10/10
Exceptional
16 Sep 2025
Rozalia
Excellent accomodation:
Perfect location, 3 min walk to centre and transport
Easy access, check-in, check-out
Lift in a building
Clean room
Good shower
Fridge in a room
Coffee machine, kettle
Very quiet.

I would like to stay again
Leisure Partner
8/10
Excellent
27 Jul 2025
Megha
Check in was easy. Room was clean mostly but fridge was dirty with black stuff on a shelf. Room was small but hotel is very conveniently located.
10/10
Exceptional
22 Jul 2025
Behnaz
It was nice but as an old fashioned travellers I would prefer to see a front desk and someone that I can talk to
Leisure Partner
10/10
Exceptional
06 Jul 2025
veena
Centrally located. Clean and immediate response to any concerns
Leisure Family
10/10
Exceptional
10 Jun 2025
Alexa
Muy atentos, te dejan agua, café y una nota personalizada, el cuarto muy bonito y limpio, la ubicación es perfecta y muy fácil de entrar. Lo recomiendo mucho !!!
Leisure Family
10/10
Exceptional
21 May 2025
Jamil
We really enjoyed staying at the City Pension. Although not like a traditional hotel, everything worked very well. The room just perfect for 2 people. Bathroom was small but very functional with no issues. Room was cleaned everyday. Having a coffee maker and electric kettle was great. There was no iron but that was ok for us. The location was the best part. Most places of interest are within 15 min walk. Great restaurants within a few minutes and of course, great deserts everywhere.
Leisure Partner
8/10
Excellent
11 May 2025
Maisie
First time self check in and it all went smooth. Hotel has a coffee machine and electric kettle. Location is easy access to attractions and metro. Hotel is clean. The room is small but clean and comfortable
Leisure Partner
10/10
Exceptional
12 Oct 2024
Sean
Good
Leisure Friends
2/10
Poor
08 Aug 2024
Alexander

Loud loud loud good luck sleeping!

The room smelled like someone had previously smoked in the room but the worst part was the loud noise that made it nearly impossible to sleep. There is a bar or club below that played loud bass thumping music until 4am that can be heard loudly in the room. Additionally starting at 7am there was more noise that sounded like a train going by for 2 hours. I put white noise to try and drowned out the sounds but both times the sounds were too loud and the white noise didn’t work. I don’t know how anyone staying here gets any sleep.
Self
8/10
Excellent
29 Jul 2024
Dominika
The room we had which was a double small I think was very small, had to hop over luggage’s on the floor. The bathroom was small but doable, I like that they provide more amenities just outside your door in the hallway since there isn’t staff on site 24/7. The location was amazing, just two streets over from the st stephens square and basilica. The door to the hotel while in the building was never actually locked you could pull the handle and walk in so anyone from the street could technically enter. The lock pad to our room was malfunctioning, would not lock from the outside would have to wait five minutes for the flashing to stop. Eventually the second day the cleaner was outside the room and she phoned to have someone fix it while we were gone. The bed was comfy, relatively clean room, some spots on the floor were dirty when we moved the table over. I noticed a ball like thing behind the curtain above the bed attached to the wall that looked like a public camera used in stores I’m not sure what this was. Otherwise decent stay for the price in the area.
10/10
Exceptional
13 Jul 2024
Arun
Simple, clean, easy
Leisure
6/10
Pleasant
10 Jul 2024
Abdulaziz
The only pro is the location. The room is very small. You hear everything from outside. Doesn't recommend for the paid price.
Leisure Friends
10/10
Exceptional
08 Jul 2024
Alyte
Everything was perfect!
Leisure Family
6/10
Pleasant
26 Jun 2024
Gisselle
The place was very centrally located. The rooms were clean and comfortable. However, the mini fridge did not work properly and my yogurt spoiled. Not a fan of the self service/ electronic model for check-in/ communicating, etc. I can respect that but I doubt I would stay here again. Too expensive for what the room/ service offered.
Leisure Self
10/10
Exceptional
11 May 2024
Boris
Super clean place and super friendly stuff!
Leisure Partner
10/10
Exceptional
19 Mar 2024
Angeline
Awesome room for a great price in a great location. Great amenities.
Leisure Partner
4/10
Poor
10 Feb 2024
Vijaya
Old dilapidated building.
10/10
Exceptional
13 Dec 2023
Lee
Excellent
Leisure Partner
10/10
Exceptional
10 Nov 2023
Ariana
This hotel was fantastic. There isn’t a staff onsite so keep in mind you can’t just come in early and check bags or ask someone questions at the desk but I had a very early flight in and they were reachable through the app and they worked with me on check in time and were extremely pleasant. I was overjoyed by the room. I expected smaller and a tiny bed but it was spacious with high ceilings very comfy bed and bedding. There is a wonderful cafe across from the hotel really good coffee and pastries. Wonderful location a 4 minute walk to St. Stephen’s. 13 minute walk to Vienna State Opera house.
Leisure Self
10/10
Exceptional
26 Sep 2023
Andy
Very comfortable and quiet room.
Leisure Partner
8/10
Excellent
06 Sep 2023
Sara
This room was spacious for two people and very clean. I liked that they procided ear plugs in case of noise.the location is about a 15 min walk from the Wien mitte train station, near other metro stations and close to attractions. I would stay here again.
Leisure Friends
10/10
Exceptional
07 Apr 2023
Angela
This place was great. It allowed me to check in early and was in a great location. It was a very tiny bathroom, but that worked for just me traveling. I would stay here again.
Leisure Friends
6/10
Pleasant
04 Dec 2022
Shaoqing
Old tiny small place, very bad smell toilet, noisy wood floor, and doesn't have hair conditioner.
Business_and_leisure Family
10/10
Exceptional
26 Feb 2022
Iris
Staff was accommodating with our check in and check out times. They were sweet and answered all of our questions. Not only that but the location is perfect. It's the higher end part of the city centre and the price was incredibly reasonable. Definitely will return and book a room here.
Leisure Self
8/10
Excellent
28 Sep 2021
anji
The thing that I wasnt so thrilled about is front entrance of the hotel..it was dirty and did not look like a hotel.
But once i got in to the hotel that was on 2nd or 3rd floor, the room was nice and clean and the receprionist was very friendly and helpful.
Leisure Friends
10/10
Exceptional
04 Dec 2019
LND
Location, location, location! I loved staying here. The building is from the late 19th century and the Pension takes up the whole mezzanine level. My room was really cozy with tall ceilings and an updated, very modern bathroom. I arrived to a plate of fruit, some chocolates, a hand-written note, and a kettle for tea. Charming.
The room has a radiator and it had what I believe was an a/c unit on the room as well. The bed was really comfortable. I did ask for an extra duvet since they don't do flat sheets in europe and I tend to get cold when I sleep.
The bathroom has a shower with a real door so water wasn't going all over the bathroom! I will say that the shower was about 3'x3' but tall. I had no issues but someone who is more corpulent might find it a bit tight. I would say that's a tiny consideration and would not prevent me from recommending the Pension to friends.
The hotel has breakfast available each morning. I highly recommend paying for the breakfast when you book the room. I paid an extra $10/night. Had I waited until I was at the hotel to pay for breakfast, it would have been €16. Great breakfast. Eggs, bacon, sausage, fruit, cereal, toast, pastries...
My favorite thing about the hotel is that they give you real keys. You walk back to the hotel at the end of the day and unlock the door to a real Viennese house like a real Viennese resident. If I'm ever fortunate enough to be back in Vienna, I will definitely stay there again!
Business_and_leisure Self
10/10
Exceptional
03 Dec 2019
Verified traveler
The staff goes above and beyond. I had an early flight, and the front desk person made me a lunch to take with me since I'd miss breakfast. Unfortunately, you'll hear the noise from the people on the street smoking outside the restaurant below, but I packed earplugs and had no problems sleeping.
Leisure Self
10/10
Exceptional
18 Nov 2019
Verified traveler
Great location in central Vienna, able to walk to all the inner city attractions easily.
Leisure Partner
6/10
Pleasant
11 Nov 2019
Verified traveler
The room size is not bigger than a small bathroom.
The floor are screeching and making lots of noise. Breakfast is terrible
Leisure Partner
10/10
Exceptional
24 Oct 2019
Verified traveler
Great location, great staff, great breakfast, would highly recommend... only little thing is room was sometimes too hot. I usually like
10/10
Exceptional
20 Oct 2019
Verified traveler
Great location in Vienna center. Good place for value
Friends_and_family Family
10/10
Exceptional
07 Oct 2019
Jose

Excellent B&B in Old Town Vienna

Very friendly and helpful staff. A great location in Old Town Vienna. Close to everything.
Partner
10/10
Exceptional
04 Oct 2019
Inna
An amazing location,easy and fast check in. Very nice amenities!
Leisure Partner
2/10
Poor
09 Sep 2019
Verified traveler
Worst experience, not worth the money. Location is ok, but entire hotel is a sinle floor on 3rd floor. Room are very small, bathroon is compact. No room to move or bend when taking showers.
Leisure Family
4/10
Poor
27 Aug 2019
Verified traveler
The good: Location, literally 3 minute walk to Stephansplatz.

The bad: Room 1 (Single Room that sleeps 1) was one of the saddest I've stayed in, anywhere. Its \"window\" was purposely locked because it leads indoors (to a hallway) and the only air comes from an air conditioner that keeps humming and makes random noises, and its indicator light keeps the room just lit (like a nightlight, but blue) enough to be disruptive. The room was across from the reception in a tiny hallway and you will hear all the comings and goings, especially when people returned to their rooms over the weekend. Other small issues mentioned in other reviews that I can overlook.

Granted the price was cheap considering the location at only 95 Euro (75 + 20 fee) per night over the weekend in August; if I knew the above, I would not have booked.
Leisure Self
10/10
Exceptional
15 Jul 2019
StinkyPete
Great place, perfect location, fair prices. Classy.
10/10
Exceptional
12 Jul 2019
Verified traveler
The girl on the reception is so kind, she was answered me on all my questions.
Leisure Family
10/10
Exceptional
06 Jul 2019
Alexandria

Excellent location & friendly staff

This was a fantastic place to stay at a great price. They were accommodating when my travel plans changed last minute and I arrived late. Both people working at the front desk were very friendly and very helpful when I decided to extend my stay in the city last minute. Room was exactly as advertised. The high ceilings added an elegant touch. I would stay again!
10/10
Exceptional
01 Jul 2019
MR
Room was exactly as pictured. Great location to shopping and restaurants. Staff are delightful, warm and welcoming. Would stay again.
Leisure Partner
4/10
Poor
26 Jun 2019
Verified traveler
This hotel has the smallest rooms in Vienna, maybe in the world. The room is smaller than 2m × 3m! The window has no view, its like you are in a walk-in closet!
Business Self
4/10
Poor
25 Jun 2019
Verified traveler
These are the tiniest rooms I have ever been in. About 5 m2 (55 sqare feet) wirh a dead end window! Even inside cabins on any cruise are twice the size!
Business Self
10/10
Exceptional
20 Jun 2019
Verified traveler
The hotel made a point of making me feel very welcome. The rooms were clean and comfortable although a little small. The staff was friendly and in a good location
Do keep in mind that the hotel front desk hours are hard hours.
Leisure Self
10/10
Exceptional
19 Jun 2019
Verified traveler

Wonderful!

This is a wonderful find of a hotel. It’s just blocks from St. Stephens Cathedral but really quiet. It’s clean and pretty, and the breakfast was delicious.
Family
10/10
Exceptional
18 May 2019
Verified traveler
Location was fantastic. Right around the corner from St Stephan’s Church, Stephansplatz, underground, restaurants, etc.
Leisure Partner
10/10
Exceptional
16 May 2019
Verified traveler
Since it's a small property, the service is very personal.
Leisure Self
10/10
Exceptional
16 May 2019
Verified traveler
The classic design and homey feel make this pension a really nice place to stay. Thank you!
Business_and_leisure Partner
8/10
Excellent
10 May 2019
Verified traveler

Good Choice

Convenient location. Helpful and friendly at desk. Good breakfast. Room is small by American standards. If come back to Vienna, Would book here again.
Partner
10/10
Exceptional
16 Apr 2019
Verified traveler
Excellent location. Good value Friendly and helpful staff.
Leisure Partner
6/10
Pleasant
15 Jan 2019
Verified traveler
The pension is clean and comfortable. Well located, metres from st stephen’s cathedral.
I was given a key to move at my leisure and others were given keys as well. Therefore my stay was not so quiet when it came to sleep at night.
8/10
Excellent
14 Jan 2019
Verified traveler
I liked the location
I did not like that the floors were so noisy screachy
Leisure Self
8/10
Excellent
06 Jan 2019
Carla
The hotel was very nice and well-presented but our room was too hot (even in the middle of winter with the radiator turned off !) as it was located next to the central boiler system. It was also quite noisy with a lot of hoovering going on the the early evenings and various creaking and dripping noises during the night. The breakfast was good and the staff very friendly. The location is fantastic.
Partner
8/10
Excellent
03 Jan 2019
Kaye

Great!!

Staffs are very friendly.
Clean and neat.
Room was warm enough.
Good place and safe.
Family
10/10
Exceptional
30 Dec 2018
Verified traveler
Good location that was in a relatively quiet street but close to the city centre and within walking distance to most attractions or quickly accessed by train. A cosy and secure bed and breakfast.
6/10
Pleasant
11 Dec 2018
Jackson

A Pension on a budget

We did not expect the rooms to be as small as they were, nor for the hotel to be positioned on one a floor of a larger building. The breakfast was not amazing, and the service seemed sparse. Our room was very small and cluttered. However, the location is fantastic and you can't beat a cheap room in Vienna!
Partner
8/10
Excellent
21 Nov 2018
longtallsally
Great central location. The only complaint was the squeaky floorboards in the corridor and rooms and we were woken up at 6am by people moving around. I understand it is an old building but something must be able to be done to rectify this.
8/10
Excellent
21 Nov 2018
David
Wonderful location a few short blocks from Stephanplatz as well as a tasty and diverse breakfast.
Partner
8/10
Excellent
18 Oct 2018
Fadi
Excellent location, walking distance to downtown & old city
10/10
Exceptional
28 Sep 2018
Flora
We stayed here for three nights and everything was good. The beds are comfortable and the rooms are a decent size. The bathrooms are quite small so be prepared and in our room, it was literally right next to the bed. However, it was quiet, safe, and the location is excellent. We had the breakfast and there was a good selection (including a few hot items) so I would recommend it. I research extensively for places to stay and I think City Pension is good value for what you get.
10/10
Exceptional
27 Sep 2018
Nanako

Very cozy and comfortable place near St Stephans

Great location near St Stephan's cathedral. Staff is very pleasant. The room was not very large (particularly the bathroom) but it was cozy and comfortable and most important, quiet! Breakfast was very good. I would definitely stay there again and recommend it to others. The wifi actually worked well too!
Partner
8/10
Excellent
26 Sep 2018
Verified traveler

Close to centre

Very clean . Double Room too small if travelling with larger suitcases .
Lovely staff
8/10
Excellent
24 Sep 2018
Norman

Wish there was a window

City Pension is a very nice place except that i was given room 1 - no window practically speaking. But overall, it is good especially location - very close to St Stephen's and the Underground train. Even going to the airport is easy with the Underground. The staff are nice and very helpful too.
2/10
Poor
22 Sep 2018
Tamar

Horrible, never again!!!

The hotel is horrible!!! They betray people and you hotels.com cooperate with the lies they sell. I booked a double room and recievef a single room!!! I left after 1 night abd I booked 4 nights. DISGUSTING!!!!
Partner
8/10
Excellent
17 Sep 2018
Monica

Good, affordable and clean hotel in city center

Overall experience good but my room was very noisy as it was right across from reception area.
8/10
Excellent
16 Sep 2018
oscar

Great location in vienna

Great location n Marion at the front desk was spectacular. Hotel has great breakfast n location was within walking distance of attractions. Rooms r small we got the smallest. Great stay, good vale, great location.
Partner
10/10
Exceptional
11 Sep 2018
Ms H M

Great location.

Very clean comfortable room in great central location. Welcoming staff.
Partner
6/10
Pleasant
03 Sep 2018
Verified traveler
the room for single is very small. i hardly could move inside the room. the stuff is very freindly.location is grade
10/10
Exceptional
31 Aug 2018
Vincent
Small rooms if you have big luggage but overall excellent location, clean rooms and very friendly staff.
10/10
Exceptional
21 Aug 2018
donny

Nice hotel and close to City Centre

Very clean and presentable rooms Good sized and great location Breakfast was very good and served by pleasant staff Hotel reception staff were very friendly and also kept luggage and organised Airport Transfer Will definetly return to hotel in the future
10/10
Exceptional
21 Aug 2018
Verified traveler
Great location and extremely helpful and friendly staff!
Friends
10/10
Exceptional
16 Aug 2018
Stephen
Very close - one turn of a city bliock than another )like 150 metres) to right in front of St Stephen's Cathedral, and also its underground station. Unbelievable convenience.
I had a single bed in the smallest room. It was compact, well-designed (especially the availability of electrical outlets in the right places), clean, and efficient. The hotel also has \"regular\" rooms with queen beds, and larger suites that will sleep a family of four if a sofabed is used, and an additional bed is brought in.

The hotel occupies a floor - called \"M\" for mezzanine, while it really isn't one, at least in the US - in a multi-use building. There is a restaurant downstairs, and offices on other floors.

Breakfast, consisting of eggs, sausages, bacon, fruits, cereals, yogurt and the like, and of course a variety of automated coffee drinks, is served in a small dining room with meticulously clean cutlery and dishes. Very nice.

I'd stay there again.
10/10
Exceptional
13 Aug 2018
Cassia
Great location, old fashion building.
The room was a little small, but very comfortable.
Clean and I would stay there again.
8/10
Excellent
06 Aug 2018
Verified traveler
Fantastic location on a quiet street but only a few minutes walk from the river, town centre and all of the main attractions.

Very well managed with friendly, polite and helpful staff who always made time for our questions and inquiries.

We were there on the hottest day possible and while there was no AC the building itself stayed relatively cool and the fan kept it manageable. I

Would definitely stay there again considering the above and great value for the price.

Mw
10/10
Exceptional
08 Jul 2018
Zaki
Got a single room. Small but cozy room. Nice toilet, towel and face towel provided, and floor mat too. Small note and sweets given on table was a nice personal touch.

Met up to 3 receptionists - all very friendly ladies whom were very helpful, cheerful. They also manage the kitchen for paid breakfast.

Needless to say, location is awesome. 3 minutes walk to Stephensplatz, the main cathedral, but not noisy location. Quite a good choice.
10/10
Exceptional
04 Jul 2018
Mona

Right in the heart of city

Perfect location. Friendly staff. Room was clean.
10/10
Exceptional
04 Jul 2018
Tracey

Excellent location

Fantastic location just around the corner from St Stephens Cathedral. Easy reach to the metro, shops and restaurants. The hotel was spotless and provided a great breakfast with something for everyone. We chose a small double room and it was small but adequate for a 4 day break. Room was spotless and lovely shower room. The staff were friendly and very helpful. Excellent place to stay.
Partner
8/10
Excellent
22 Jun 2018
George

Good for a quick stay

We had an 18 hour layover in Vienna, so we wanted a well located, affordable hotel.
Partner
8/10
Excellent
10 Jun 2018
Jeonghwan

Good condition and good position.

Good condition and good position but carpet is some old.
10/10
Exceptional
07 Jun 2018
Verified traveler
Located on a quiet street and one block from Stephenplatz, in the heart of Vienna. The rooms were clean and well furnished.
8/10
Excellent
25 May 2018
Muthana
Very nice location very warm personal and helpful
10/10
Exceptional
21 May 2018
Verified traveler
....................................................................
10/10
Exceptional
24 Feb 2018
Milan

What a lovely accommodation

Excellent staff, very friendly and professional. Location is fantastic, right in the heart of the old town, walking distance to all major tourist attractions. Delicious breakfast with great choice of food. Very reasonable price too. I highly recommend it.
Family
8/10
Excellent
24 Dec 2017
Noga

Great Hotel in a perfect location

The hotel has a wonderful classical style, located in the heart of Vienna in a classical apartment house. Very homey and pleasant. The facilities are all modern.
8/10
Excellent
22 Nov 2017
Kat

Cozy little place with great staff

This is a great place, just keep in mind it's not a full service hotel. No lobby, no room service. It's on a floor of a building and the walls are thin. However, the location can't be beat, and it's quiet and comfortable with very helpful staff.
8/10
Excellent
13 Oct 2017
Verified traveler
closet like room. service was very nice. fruit tray appreciated.
8/10
Excellent
23 Sep 2017
Jeanne

Go to Vienna!

The hotel was on a great location to metro & CAT city airport train connection; staff very helpful but 1 city bus tour out of date so check brochures. Bathroom was cramped but overall a good value near St. Stephansplatz, a short walk to the Opera House & many historic buildings.
Family
8/10
Excellent
13 Sep 2017
jack

Great location

Ideal location for the centre of the city and the underground
10/10
Exceptional
09 Sep 2017
Verified traveler

Great location, quiet, friendly!

Wonderful place. Rooms are small side but fully provided for. We could not have been happier.
10/10
Exceptional
30 Aug 2017
Doris

Very nice and central hotel

very clean and nicely set up hotel, welcoming and friendly staff (Esp. Lucy was a great help for us!)
8/10
Excellent
25 Aug 2017
Olga

Very nice hotel in the center of Vienna

We greatly enjoyed our stay at \" City Pension\". The location was ideal- near St. Stephen Cathedral.
The hotel staff was very courteous and professional. We would stay there again and will recommend the hotel to others.
10/10
Exceptional
11 Aug 2017
Barbara

Perfect little hotel!

Perfect little hotel! The staff was very friendly, there is an elevator to get to it, the included breakfast was delicious, and the room clean, cool (has AC), and comfortable. Recommend strongly. And last, two blocks from a main attraction and the subway. Best hotel from our trip so far.
Family
10/10
Exceptional
25 Jul 2017
Verified traveler
Excellent location, quiet at night no city noise, friendly desk staff, used the grocery store on the nearby clock corner for breakfast food, drinks etc.
Family
10/10
Exceptional
30 Jun 2017
Verified traveler

Nice staff and great location

Cosy hotel in a perfect location. Staff very helpful.
8/10
Excellent
30 Jun 2017
young-suk
Excellent location. Ok service.
10/10
Exceptional
29 Jun 2017
Nikole

Cute and cozy hotel blocks from center of town!

I throughly enjoyed my stay at City Pension. I had a very late arrival (almost midnight) because of travel issues and the staff was so kind and very welcoming at my arrival. They even took time to get me a map and make recommendations on where to eat and visit even though it was so late. The room was adorable, they hand-wrote a welcome card and left cookies and fruit for me. I loved that they had a bookshelf of loved books for guests as I had just finished my book and needed to trade it out! I wouldn't stay here again in a heartbeat!

Location & surroundings

City Pension Stephansplatz self check in
Bauernmarkt, 10, Vienna, Austria

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City Pension Stephansplatz self check in

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