Anantara Palais Hansen Vienna

Austria , Vienna
Vienna, Schottenring 24, 24
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100 reviews shown

10/10

Exceptional

08 Mar 2026

JAMES

Staff was very helpful in surprising my wife with a birthday bouquet at breakfast. Everyone was very professional.

Partner

10/10

Exceptional

22 Feb 2026

Hannah

Beautiful hotel. We were upgraded to a stunning corner room. Bed was super comfy, staff very efficient, spa quiet and clean. I really cant fault it at all!

10/10

Exceptional

22 Feb 2026

juan c

Check in and out was fast and the staff made sure you feel welcomed.
Room was very nice with standard features, but cafe is top of the line and mini bar is well equipped at a reasonable price.
The bed very cozy and sheets soft and inviting.
Bathroom had separated shower, and bathtub. the towels big.
The regular restaurant has delicious food and a full Bar, but if you are in for a treat, try their Michelin star restaurant \"Edvard\", it is a tasty culinary experience.

Partner

10/10

Exceptional

23 Dec 2025

Jorge

Excellent

Leisure Family

10/10

Exceptional

16 Dec 2025

Claire

Wonderful room and nice lobby bar in the evening.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Richard

A great hotel without an amazing staff is just a regular hotel.

The Anantara Hansen in Vienna lives up to all expectations of a 5-star hotel!

Special thanks to Kaspar (a Golden-Keys concierge) and Augustine (who was great help upon our arrival).

Partner

10/10

Exceptional

14 Dec 2025

Richard

Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!

Partner

10/10

Exceptional

11 Dec 2025

patrick

Everything was as it should be for a first class hotel.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Elizabeth

Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again!

Leisure Family

10/10

Exceptional

25 Nov 2025

Fariah

Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.

Leisure Partner

10/10

Exceptional

14 Nov 2025

cem

Close to the center of the city

Leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Ryan

Absolutely beautiful property

Business Self

10/10

Exceptional

07 Sep 2025

Debra

A beautiful and quieter hotel close to everything. Highly recommend

Partner

8/10

Excellent

30 Aug 2025

Rolando

Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me.
1. The coffee in the minibar was never restocked. I had to call twice to get more coffee
2. The shower head from the rainforest shower part had only half the nozzles working.
3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky.

Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Verified traveler

Traveling to Vienna, stay here!

What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Gregory

Awesome hotel and room.

Leisure Family

10/10

Exceptional

15 Jun 2025

Jamie

SPECTACULAR. ONE OF THE GREATEST HOTELS IVE STAYED IN. FROM START TO FINISH OUTSTANDING.

Partner

10/10

Exceptional

04 Jun 2025

Hayley

Beautiful hotel in a great location for the city and shops.

Leisure Partner

10/10

Exceptional

24 May 2025

helen

A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.

Leisure

10/10

Exceptional

19 May 2025

Melinda

Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back

Leisure Family

10/10

Exceptional

19 May 2025

Patricia

The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.

Leisure Partner

10/10

Exceptional

16 May 2025

FIKRA

Wonderful!!!!!!!

10/10

Exceptional

14 May 2025

MAYA

❤️❤️❤️❤️Anantara!

10/10

Exceptional

28 Apr 2025

Fabiola

5 star hotel 🌟🌟🌟🌟🌟

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Daniel

Excelent

Leisure Family

10/10

Exceptional

09 Apr 2025

Mohammad Saleem

Thank you again, Anantara!

As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!

10/10

Exceptional

04 Apr 2025

Patrick

Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!

Leisure Family

10/10

Exceptional

04 Apr 2025

Randa

It was a great stay, definitely will be staying there again when visiting Vienna

Leisure Self

6/10

Pleasant

24 Mar 2025

Ahmad

Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.

Leisure Partner

10/10

Exceptional

06 Mar 2025

Patrick

Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.

Leisure Partner

10/10

Exceptional

27 Feb 2025

Valerie

Good staff and great location

Leisure Partner

10/10

Exceptional

31 Dec 2024

Richard

Friendly staff, modern property.

Leisure Partner

8/10

Excellent

08 Dec 2024

Connor

My stay at this five-star hotel was enjoyable overall, though not without a few issues.

The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality.

The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly.

The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber.

Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.

Leisure Friends

10/10

Exceptional

04 Dec 2024

Andrew Lee

We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations.

The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style.

The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable.

Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze.

I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.

Leisure Family

10/10

Exceptional

29 Nov 2024

Gianluca

The bathroom was excellent, the bed was very comfortable and clean looking room.

Leisure Family

10/10

Exceptional

18 Sep 2024

Arnaud

Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable

Leisure Partner

10/10

Exceptional

13 Sep 2024

David

Great Hotel

The only minus it was hot weather and was very hot in the room...

Partner

6/10

Pleasant

23 Aug 2024

Laura

Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.

Partner

10/10

Exceptional

30 Jul 2024

Jasem

Beautiful hotel and room, and excellent staff

Leisure Partner

10/10

Exceptional

09 Jul 2024

Ivana

Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!

Leisure Family

6/10

Pleasant

29 Apr 2024

Maayan

The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.

Leisure Family

10/10

Exceptional

26 Apr 2024

kevin george

This is a true five star hotel

Leisure Family

10/10

Exceptional

22 Apr 2024

George

Very clean and professional
Staff

Leisure Family

10/10

Exceptional

11 Mar 2024

Sharon

Amazing stuff , great room , great breakfast - anything you need for great vacation

Business_and_leisure Family

10/10

Exceptional

04 Mar 2024

Howard

This hotel is an oasis.
It cannot be faulted. Totally first class

Leisure Partner

4/10

Poor

22 Jan 2024

Talgat

Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

Family

6/10

Pleasant

02 Jan 2024

Luis Ignacio

Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!

Leisure Partner

8/10

Excellent

17 Dec 2023

Andrew

Ok for a short stay

Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.

Partner

10/10

Exceptional

21 Nov 2023

Niurca

Excellent stay. Location. Check in. Cleanses
Lobby café.
Breakfast buffet
Room condition
Thanks Onay for your help at check out

Leisure Family

6/10

Pleasant

09 Nov 2023

Aviva

room was a bit worn

Leisure Self

10/10

Exceptional

24 Sep 2023

Ian

The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.)
The room was luxurious and light, well furnished and with a large bathroom and very nice shower.
The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy.
I really enjoyed my stay here and was sorry to leave.

Leisure Self

10/10

Exceptional

13 Aug 2023

Shiwen

Service was great

Family_with_children

6/10

Pleasant

07 Aug 2023

Timothy

Large room but whole place feels a little tired and room could do with a deep clean - surfaces clearly not dusted frequently, carpet dirty. Had to ask at reception to get room cleaned as hadn’t been done whilst we were out (9-4) on Saturday so maybe not enough staff? Breakfast shambolic on first day but much better with really helpful staff on second and third days. There’s a lot of competition in Vienna and Kempinski’s current formula there isn’t a winner

Leisure Family

10/10

Exceptional

20 Jul 2023

Tracey

Entering the Palais Hansen Kempinski felt like entering an alternate world of calm, beauty and elegance. We were in Vienna during a 90 degree stretch and treated ourselves with a night at the Kempinski to enjoy staying in a palace and for the comfort and AC. We were not disappointed. The staff, the room, the lobby strudel and the food were all exceptional.

Leisure Family

10/10

Exceptional

10 Jul 2023

Peter

Great

Leisure Family

4/10

Poor

09 Jul 2023

Nayef

It's a wonderful building in a great location. But the service is terrible

Leisure Partner

10/10

Exceptional

31 May 2023

Prasanna

Beautiful hotel. Friendly staff. Rooms well kept and clean. Well located centrally. Tourist hotspots within walking distance. Good transport links.

Leisure Self

10/10

Exceptional

28 Apr 2023

Dave

Lovely hotel, good location

Beautiful hotel, good location in Vienna, a short walk to most sights. Staff very friendly and excellent breakfast choice. Our room was huge! Disappointing to see little individual bottles of shampoo etc rather a large one for each, too much plastic. Would definitely recommend.

Partner

10/10

Exceptional

23 Apr 2023

Diana

The staff was very helpful and the hotel was stunning.

Leisure Family

10/10

Exceptional

12 Apr 2023

farhad

Perfect location, beautiful hotel.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2023

Susan

Beautiful converted Hansen architect building into hotel, excellent transport link to airport via underground and CAT
Tram service nearby to access vain points of in around city and beyond
Walking distance to all places of interest in inner city
Staff very helpful and respectful
Only improvement would be a larger swimming pool

Leisure Partner

8/10

Excellent

05 Mar 2023

ismail

Expected More

Hotel is a bit dated

No close to main city center

15 min walk or two stops on metro

Business

6/10

Pleasant

26 Feb 2023

Luc

Very clean, could not fault them. But for such a hotel and given its prices, you would expect a more professional staff. The reception, concierge and doormen were perfect in their role, but the F&B staff was less than professional. From arguing at breakfast time in front of clients to not understanding basic drinks orders at cocktail times, I am not sure I will return

Friends_and_family Family

10/10

Exceptional

17 Oct 2022

Costas

Exellent hotel with very good service. Loby, restaurant Edvard highly recomended.
We will come back

Friends_and_family Friends

10/10

Exceptional

17 Sep 2022

Claire

Loved our stay

We had a wonderful stay here. The location was fabulous, the room was quiet and lovely, we had everything we needed, and truly loved everything about it

10/10

Exceptional

12 Aug 2022

Mubarak

Very Nice luxurious Historical Hotel

It was great

Partner

10/10

Exceptional

19 Jul 2022

Keith

Great location, excellent facility and service (sometimes a little slow).

Leisure Partner

2/10

Poor

13 May 2022

Rene

Considering i stay over 15years 50-100 hotel nights a year in europe of which often kempinskis i say with good heart that have never experienced more bad service and attitude than in this hotel. The entire front office staff and food and beverage management should be fired.
Lobby bar where where max 3 tables occupied could not ask ONCE if we want something to order.. when they brought new drinks after we somehow catch them they left table uncleaned of hours old snack left overs etc.

But the best part was when we told 1h advance we need taxi to airport.. some utterly useless doorman who said often 5 minutes failed.. we where about to loose very expensive flights and as time passsed the incredible doorman got more less caring and said go take a train and walked away. When we politely but strongly said we expect 5 start hotel in capital find us taxi in one hour he saif what a F.. you want more from me.. i tried.. even grosses the street where was maraton.

Reception was equally useless attitude and only my eventual total yelling at them and proposing one employee would use personal car ONE very nice personell Samy saved our trip. Thank You to him as he was only person worthy to be saying he works in Kempinski. I have shared this experience wih over 100 frequent business travelers i know. Ofc my Vienna friends said Kempinski Vienna is last they recommend anyway but this was top. The stay was 7.5-8.5.2022

Business_and_leisure Partner

10/10

Exceptional

13 Apr 2022

Erin

This property is beautiful, the rooms are a good size, the staff are so nice, the breakfast is amazing, and the beds are comfortable. Definitely stay here.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Feb 2022

Leidy

Excellent Hotel.

Leisure Partner

10/10

Exceptional

31 Jan 2022

Kristen

The hotel is fantastic, gorgeous, clean, modern but classic. The staff are the most polite and accommodating people - very eager to help. The room service is fantastic - get the egg Benedict and the sweet potato with relish... insane. I really enjoyed it, and they made my work trip as easy as possible. They even had PCR covid tests that you can do from your room and have it picked up daily by a local lab. It saved me so much time and worry. I had not been to Austria in 25 years and forgot how lovely the people are there.

Business

6/10

Pleasant

30 Dec 2021

Paul

Housekeeping did little more than make the bed and change the towels, sometimes not even bothering to take away garbage. There is a cigar smoking room on the main floor, and it wafts smoke into all of the hallways (thankfully not into the rooms). Staff was generally courteous, but also not particularly helpful (this is a theme in Austria though, we found). Location could be a lot better as well. It's too far away from the main tourist area of Stephansplatz. Overall, a disappointing experience, and definitely not worth the 5 star price tag.

Leisure Partner

8/10

Excellent

14 Nov 2021

Verified traveler

Great place but lack of healthy measures

In general we have a very nice stay the only problem is that the Chef that was serving the breakfast does not use a mask and was coughing over the food. When we talk to the hotel about it they say that they can't do anything about it and he was vaccinated. The problem with this is not only covid but other kind of virus that he can transmit

Partner

10/10

Exceptional

04 Nov 2021

Yaniv

Perfect hotel! the staff is very kind, the hotel is very clean and in a good location. The room is very spacious and clean. Perfect hotrl for a perfect stay in Vienna.

Leisure Partner

10/10

Exceptional

24 Sep 2021

Zvi

The hotel exceeded my expectations. Staff was courteous and helpful, the rooms were beautiful and well appointed, and the spa treatments were top notch.
The problem I kept running into, though, was miscommunication between Expedia and the hotel regarding the benefits I was supposedly eligible for as a Gold member.

Leisure Partner

10/10

Exceptional

08 Sep 2021

Clint

Excellent staff. Stayed here before. Had to stay another night due to a screw up and hotel accommodated me without an issue. Will stay at the Kempinski again.

Leisure Self

10/10

Exceptional

25 Aug 2021

Hagit

Perfect!

Amazing! The room, the spa, the service

Partner

10/10

Exceptional

20 Aug 2021

Marlene

Amazing hotel!

We had a wonderful 5 night stay at the Kempinski to celebrate our anniversary. The staff were superb and made our stay just perfect. Breakfast was lovely, comprising of a large selection at the buffet together with an a la carte menu. The spa is cosy but still very enjoyable. The hotel felt clean and very well maintained. Looking forward to coming back!

Partner

10/10

Exceptional

02 Aug 2021

ANNE

Want to go back!!!

Gorgeous hotel joining two older buildings with a glass ceiling and glass elevators. Superbly furnished with beautiful marble flooring in bath, a
Soaker tub, separate shower with digital controls.
Friendly helpful staff. Coffee maker was a little dicey. Kept putting the coffee pods in but getting hot water but I’m sure it was my error

Partner

8/10

Excellent

19 Jul 2021

Verified traveler

Great location and generally nice hotel. New facilities. Rooms have everything what is needed. However the breakfast lounge does not remind of 5 star hotel.

Business Self

10/10

Exceptional

06 Mar 2020

Verified traveler

Very friendly, welcoming, easily able to relax, very high standards consistent

Leisure Self

10/10

Exceptional

02 Mar 2020

Paul

Great Hotel

Great stay. As you would expect from a five star hotel.

We were upgraded to a suite which was fantastic. Spacious, with everything you need for a romantic weekend.

10/15 minute walk from everything and 5 minute taxi to everything.

Partner

6/10

Pleasant

20 Feb 2020

Tina

Location was good and the overall experience was fine. However, there were few issues:
Checkin was not ideal as we had booked and paid for a junior suite for 2 adults 1 child through expedia but on arrival we were told they only have reservations for 2 people! It took a while to get it sorted.
-the junior suit is in fact one room!
-there is no swimming pool only a large whirlpool (jacuzzi).
- the turned down service was not consistent. We received such service at every other night!
- the lobby service needs improvement as you can sit there for some time before being served!

Leisure

10/10

Exceptional

19 Feb 2020

Verified traveler

Great amazing hotel, very good location, staff are so friendly and professional, will come back again

Business Self

10/10

Exceptional

16 Feb 2020

Verified traveler

Location of the hotel cleanliness rooms size amazing.

Leisure Partner

10/10

Exceptional

16 Feb 2020

Verified traveler

Great staff, rooms and facilities first class. But we tried to get into the 26 degrees bar twice, both times we waited and had to leave. And we are hotel guests!

Leisure Partner

6/10

Pleasant

16 Feb 2020

Verified traveler

Very nice place... simply disappointed about the price of the breakfast....which was ok but not exceptional for 42euro per person.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Idi&Steve

We lived the elegance, the furnishings and decor. The breakfast was outstanding. But most of all, the service was superb.

Leisure Partner

10/10

Exceptional

27 Jan 2020

Verified traveler

The beautiful room—the friendly and helpful staff—and the location-/

Leisure

10/10

Exceptional

16 Jan 2020

Verified traveler

This is excellend place to stay
The rooms face court yard you may find little dullnes havent say i have enjoyed very much very comfortable hotel to staying i will be going back

Leisure Self

10/10

Exceptional

11 Jan 2020

Verified traveler

Great location near the U-Bahn with quick access to the whole city. Excellent and friendly check in. Modern and clean.

Leisure Partner

10/10

Exceptional

01 Jan 2020

Verified traveler

This was one of the nicest hotels I have ever stayed in around the world. I wish I could give a place more than 5 stars. The service was amazing. The room was incredibly spacious, elegant, and luxurious. Everything was so well thought out. It was top notch luxury from beginning to end. Can not recommend it more. I will never stay anywhere else in Vienna.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Verified traveler

This property had the most amazing customer service. Roman (Resturant Manager) and Sophie (Receptionist) made our stay comfortable and unforgettable. The entire staff always had a smile and were willing to help in any way.

The room was remarkable, comfortable, clean, with awesome amenities. I loved the in house laundry service. They picked up my laundry in the morning and it was ready by the afternoon. This allowed us to pack light.

The breakfast buffet was delicious, and the wait staff were friendly, and approachable.

The property location was perfect. The area was quiet, and clean. A short walking distance to the metro line.

The lobby was decorated lovely for the holidays, and had an amazing vibe, that was sooo inviting and festive.

We loved Vienna. Such a beautiful city, but the Kempinski made the city even more welcoming! We can't wait to go back !

Leisure Family

10/10

Exceptional

09 Dec 2019

Andy

The property was excellently located on the central ring road, and took approx 25 mins via City Airport Train and Underground door-to-door from the airport.
It is a plush hotel with very pleasant staff.
The large lobby was tastefully decorated for Christmas and was busy which gave it a nice atmosphere.
We stayed in a Junior Suite as the stay was for a birthday present. The room was immaculate and very spacious, perfect for relaxing after a day sightseeing or shopping.
We had drinks and food in the bar which were reasonably priced for a 5 star hotel and the food was delicious.
As mentioned, the hotel was on the ring road, set well back so noise was no issue. The local area is pleasant with some banks, offices and shops.
The tram stop is 100m from the front door and the underground about 200m away so access to both was extremely easy. The centre is within walking distance but is is just as easy to jump on one of the very frequent trams.
I would definitely recommend a stay for a treat or sep oak occasion or if it’s within budget a regular stay.

Leisure Partner

10/10

Exceptional

03 Dec 2019

Verified traveler

The property is exquisite and has a welcoming staff that is exceptional in every way.

Leisure

10/10

Exceptional

01 Dec 2019

TommyFonanilla

The hotel is fantastic and the staffs are very friendly and helpful. Our room 2 Junior Suite is very spacious. I would definitely stay here again and will recommend to my friends and family.

Friends_and_family Family

10/10

Exceptional

19 Nov 2019

Lorna

Great hotel

Great hotel, lovely room and good facilities. Really enjoyed our stay.

Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

We liked all the current amenities all around in the room including the timeless ambiance, the accessibility to coffee machine for coffee and teal.
The helpfulness of the concierges at all times was outstanding. We truly enjoyed our stay there.

Leisure Family

10/10

Exceptional

17 Nov 2019

Verified traveler

A wonderful place to stay where everything just works, nothing is too much trouble and where everything is delivered to a very high standard.

Leisure Self

10/10

Exceptional

16 Nov 2019

Paul

A superb hotel.

Great location ideally placed for local transport and walking - superb hotel. Staff very helpful & professional.

A note on late check out - hotel is busy so ask early. Stated policy is to charge a % of daily rate which is disappointing given price per night.

Partner