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Hotel Mercure Wien City

Vienna · Austria

Hollandstrasse, 3View location

8.8/10Excellent267 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mercure Wien City

Welcome to Hotel Mercure Wien City! Our serene, newly renovated 4-star hotel seamlessly merges the elegance and craftsmanship of Vienna's early 20th-century Workshop, offering a perfect balance of timeless charm and contemporary comfort. With 123 beautifully designed rooms, you'll enjoy top-tier amenities and refined style.

Begin your day with a delicious breakfast buffet featuring regional specialties, and relax with a selection of fine Austrian wines at our inviting 24-hour bar.

Read more about this hotelShow less

A stay at Mercure Wien City places you in the heart of Vienna, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. This hotel is 0.6 mi (1 km) from Schwedenplatz and 0.7 mi (1.1 km) from St. Ruprecht's Church.

Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: EUR 50 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
    • Self parking fee: EUR 25 per day
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Early check-in fee: EUR 30 (subject to availability)
    • Late check-out fee: EUR 59 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Hungarian

    Turkish

    Spanish

Nearby attractions

Danube River 0.1 km / 0.1 mi
Karmeliter Market 0.3 km / 0.2 mi
Vienna Crime Museum 0.4 km / 0.3 mi
Schwedenplatz 0.4 km / 0.3 mi
St. Ruprecht's Church 0.5 km / 0.3 mi
Vienna Ring Tram 0.6 km / 0.4 mi
St. Peter's Church 0.8 km / 0.5 mi
St. Stephen's Cathedral 0.9 km / 0.6 mi
Stephansplatz 0.9 km / 0.6 mi
Kohlmarkt Street 1 km / 0.6 mi
Mozarthaus Vienna 1 km / 0.6 mi
Graben 1 km / 0.6 mi
Kärntner Straße 1.1 km / 0.7 mi
Porzellanmuseum im Augarten 1.1 km / 0.7 mi
Hofburg Imperial Palace 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2023
  • Total number of rooms: 123
  • Number of floors (main building): 7
  • Single rooms: 5
  • Double rooms: 74
  • Executive rooms: 14
  • Superior rooms: 29
  • Accessible rooms: 1
  • hotel
  • American Express
  • EC
  • Diners Club
Show 34 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • Electric kettle
  • Towels and bed linen
  • Breakfast room
  • Meeting room: 1
  • Printer
  • Photocopier
  • Green Key (FEE)
  • Breakfast buffet
  • SnacksExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 18 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable26 photos

    Hotel Mercure Wien City

    Double or Twin STANDARD

    Room photos

    26 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE INNERSINGLE • INNERSGL.IN

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWS • 1 Bedroom • 19 m²SGL.WV
    SINGLE WITH VIEWSPhoto unavailable10 photos

    Hotel Mercure Wien City

    SINGLE WITH VIEWS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Room amenities

    • Carpeted floors
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Smoke detector
    • Make-up mirror
    • Desk
    • Wi-fi
    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 18 m²DBT.SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Room amenities

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-KING SIZE BEDDOUBLE • INNER-KING SIZE BEDDBL.IN-KG

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE INNER-KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 19 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable15 photos

    Hotel Mercure Wien City

    DOUBLE KING SIZE BED

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-2

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 24 m²DBT.SU-1
    Double or Twin SUPERIORPhoto unavailable14 photos

    Hotel Mercure Wien City

    Double or Twin SUPERIOR

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH JACUZZIRoom • WITH JACUZZIROO.JA

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 24 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Hotel Mercure Wien City

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Smoke detector
    • Make-up mirror
    • Desk
    • Extra beds on demand
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 19 m²TWN.H6
    TWIN AccessiblePhoto unavailable9 photos

    Hotel Mercure Wien City

    TWIN Accessible

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable9 photos

    Hotel Mercure Wien City

    DOUBLE SUPERIOR

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Electric Kettle: 1
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Desk
    • Make-up mirror
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Hotel Mercure Wien City

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 19 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable5 photos

    Hotel Mercure Wien City

    DOUBLE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Shower: 1
    • Electric Kettle: 1
    • Smoke detector
    • Make-up mirror
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Carpeted floors
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 18 m²DBL.QN-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU-2

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 18 m²DBL.ST

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 19 m²SGL.ST

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hotel Mercure Wien City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-4

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Mercure Wien City

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mercure Wien City

8.8
Excellent
267 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Sotirios
Clean room, helpful staff
8/10
Excellent
17 May 2026
Philip
Conveniently near the city centre, but not right amongst it all. Room was not as big as some other Mercure's I have been in, but comfortable and safe. May just have been the particular room that I had.
Self
10/10
Exceptional
05 May 2026
Anneliese
Nice breakfast, excellent location, interesting district of Vienna.
Family
10/10
Exceptional
14 Apr 2026
Dawn
Perfect location for a city break. Very quiet room with everything you could want. Breakfast was amazing and the staff at breakfast were super friendly and efficient.
Partner
10/10
Exceptional
25 Mar 2026
Louise
Perfect location, less than 10 minutes stroll to the start of the main area, even less to the airport bus stop. Cathedral easily walkable in 15 minutes and the first district. Spacious rooms.
Friends_and_family Family
8/10
Excellent
23 Mar 2026
Alejandro
Excellent location, clean , good staff.
Partner
6/10
Pleasant
14 Mar 2026
Sophie
Good location to explore but the room was noisy with adjoining rooms and road traffic
Partner
8/10
Excellent
14 Feb 2026
Sindy
The bed’s comfortable and the bathroom super clean. Easy to walk around the area
10/10
Exceptional
02 Feb 2026
Kai
Excellent location abd very helpful reception.
10/10
Exceptional
28 Jan 2026
Michael
Great shower head, clean room.
10/10
Exceptional
28 Jan 2026
Michael
Convenient location. Cleaning staff was courteous and flexible. Front staff was helpful and pleasant.
Leisure Partner
6/10
Pleasant
05 Jan 2026
giovanni
Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
Leisure Partner
10/10
Exceptional
03 Jan 2026
Ajay
Perfect location for tourists
10/10
Exceptional
21 Dec 2025
jose
Great!
8/10
Excellent
14 Dec 2025
james
Nice little hotel in a good location
Leisure Self
10/10
Exceptional
08 Dec 2025
Paul
Breakfast was great. Easy access by foot or tube into town.
Leisure Partner
8/10
Excellent
26 Nov 2025
Steve
Great location for the price
Partner
8/10
Excellent
31 Oct 2025
Mandy Belinda
Lovely reception and staff
Comfortable bed
Kettle and fridge in the room
Good variety at breakfast
Easy access to get anywhere
Eateries near by and varied
No evening restaurant or bar at the hotel
Leisure Partner
10/10
Exceptional
25 Oct 2025
David Owen
Close to transport links
Leisure Partner
10/10
Exceptional
09 Oct 2025
Shahla
I liked it. Close to shops and restaurants.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Dorenda Angela
a supermarket and cafe nearby
Leisure Partner
10/10
Exceptional
01 Oct 2025
Pamela
The room was very spacious, clean and comfortable.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Gerald
Nice and clean
Business_and_leisure Self
8/10
Excellent
15 Sep 2025
Anne
Very convenient, good facilities e.g. nice location, a fridge, useful room layout. Slight difficulty for a shaver not having a plug in the sink.
10/10
Exceptional
11 Sep 2025
ianiv
Everything was perfect.
Friendly staff.
Absolutely great experience
Business
10/10
Exceptional
10 Sep 2025
Jose Antonio
Great place
Leisure Family
6/10
Pleasant
21 Aug 2025
Thomas
Not very well located
10/10
Exceptional
21 Aug 2025
Dale
Great location
10/10
Exceptional
18 Aug 2025
Noureddine
Great location, reasonable price and very friendly staff
Family
10/10
Exceptional
11 Aug 2025
Bernadette

Highly recommended..

We had a lovely stay in Mercure Wein City Hotel. Front desk/ Reception staffs were very helpful and friendly. Housekeeping and kitchen/dining room staffs were doing a great job.
Highly recommended this Mercure Hotel in District 2. Just 3mins walk and you're in St. Stephen's Cathedral, City Center..
Partner
10/10
Exceptional
15 Jul 2025
Steven
Friendly staff and great location
Leisure Friends
10/10
Exceptional
09 Jul 2025
Juan
Close to the best of Vienna. Highly recommended
Business_and_leisure Partner
8/10
Excellent
23 Jun 2025
Martina
Good value for your money, soundproof rooms, great location
Leisure Partner
8/10
Excellent
31 May 2025
Hajar
Good location (within walking distance to several must-see sites).
Overall clean and comfy rooms.
But for the price paid, we were disappointed to see signs of deterioration in our room and room cleaning on one of the days we stayed was below standards (crumbs left on the bedside table, area around the sink not cleaned and cups/mugs not changed).
Friends_and_family Family
10/10
Exceptional
10 May 2025
Simon
A very comfortable modern hotel in a great central location with very friendly staff. We really enjoyed our weeklong stay and would highly recommend.
Leisure Partner
10/10
Exceptional
10 May 2025
Nathalia

Excellent experience!

What an excellent hotel and service! Great room and very spacious and clean bathroom!! Well located and staff extremely friendly! Recommend and I’d love to return to this hotel again!
Friends_and_family Family
6/10
Pleasant
05 May 2025
Syed Mu
Will not recommend to friends and family.
Leisure Family
8/10
Excellent
12 Apr 2025
Verified traveler

I would.stay again

Friendly staff, great location just across the canal, good value
Self
10/10
Exceptional
05 Mar 2025
robert
Hotel was central - near shops and restaurants Would stay there again
10/10
Exceptional
24 Feb 2025
Alan

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
Partner
8/10
Excellent
24 Feb 2025
Guilherme
Hotel was great for a short break. Convenient located near the center and a short walk to a train station. Bedroom was spacious but a bit noise both from outside and within. Otherwise all nice and comfortable
Leisure Friends
10/10
Exceptional
20 Feb 2025
Ashley

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Business
10/10
Exceptional
19 Feb 2025
Jean
The hotel was very clean, nice and modern and in a quieter area in Vienna. Very walkable to all the main tourists attractions. There’s a great little coffee shop right on the corner which has great breakfast options, very clean and the gentleman in the coffee shop is super nice and friendly.
Leisure Family
8/10
Excellent
15 Dec 2024
Faezeh
My husband and I stayed at this hotel for 6 nights while visiting Vienna's Christmas Market. We had a nice room with a comfortable queen bed and a nice shower. At first I was not sure how close to all the actions this hotel would be but it worked out very well. Within 15 minutes walking of the Innere Stadt. We did not use the breakfast option. Front desk was VERY helpful with following up on our missing luggage, bus ticket, etc. I recommend this hotel.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Michael
Very friendly, helpful staff.
Our room was warm and very clean.
The hotel is a short walk to the old town, bus, underground and tram stops.
Thank you.
Leisure Partner
10/10
Exceptional
07 Dec 2024
Dianne
Would definitely recommend. Walking distance to Christmas Markets.
Very friendly and helpful staff.
Very nice room.
10/10
Exceptional
24 Nov 2024
jose luis ramirez
Excellent location , great service and staff
Leisure Family
8/10
Excellent
22 Nov 2024
Verified traveler

Very helpful staff.

Stayed at this hotel a few times previously, always very satisfied. The plastic odour of the carpet installed during renovations gave me a headache due to my sensitivities. We had to check out soon after checking in.

The male staff at the desk was not particularly helpful addressing our request to change to another Accor hotel nearby, saying basically “there’s nothing we can do”. The much more helpful female staff next to him arranged it so we received a partial refund and transferred to another hotel. We were informed of our refund within a couple of days. We are thankful to the very helpful and competent lady who helped us. Perhaps she can teach the others how great service is done.
Partner
8/10
Excellent
26 Oct 2024
Rebecca
We arrived early at the hotel (around 12). The room was ready at that time, though we had to sign up to their members scheme to get free early access, which was annoying. The hotel was just a 12 minute walk across the river to reach the main part of the city. There were a couple of bars and restaurants around. The room was tidy and spacious. It was well decorated. There were building works being carried out on the exterior facade from 9am to 6pm, although this didn’t bother us as we were out exploring early and didn’t notice even when we came back in the afternoon. There was only one lift which served 7 floors. As we were staying on the 7th floor we could sometimes be waiting a while for the lift but this is not a big deal. Overall we would consider staying again if we returned to Vienna
Leisure Partner
8/10
Excellent
23 Oct 2024
Iris
Staff are great and so close to city centre
Friends_and_family Family
8/10
Excellent
18 Oct 2024
David
Location is good for visiting the city center, where many attractions located.
Leisure Partner
8/10
Excellent
14 Oct 2024
Stephen
The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
Leisure Family
6/10
Pleasant
10 Oct 2024
Kevin
The property itself was great. Clean, well-positioned and nice facilities.

The staff unfortunately, let it down. They were unfriendly, unhelpful and just not what you expect from an established brand like Mercure.
Business Self
8/10
Excellent
09 Oct 2024
Sangay
Our check in was very quick and very nice staff. Nice walkways around the hotel. Overall, a very good experience at this property. We will be checking out later today and looking forward to our next stay at KK Palais for the next 5 nights.
Leisure Family
10/10
Exceptional
08 Oct 2024
Stephen
Amazingly friendly and helpful staff.
8/10
Excellent
02 Oct 2024
Callum
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Leisure Self
10/10
Exceptional
30 Sep 2024
Christie Owen
I love the staff, excellent service in the cafe.
The location was fantastic! The only problem was the aurcondition. It was pretty warm for us and we cant control it bec per staff , it is centralized AC. So we end up sleeping with our windows open coz we were toasted.
8/10
Excellent
28 Sep 2024
mary
Excellent staff& convenient but the rooms were extremely small. Property showing signs of age
Unique self serve wine & beer situations
Business Partner
8/10
Excellent
23 Sep 2024
Mark
The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Leisure Partner
8/10
Excellent
22 Sep 2024
LUZ
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
Partner
6/10
Pleasant
05 Sep 2024
Michael
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Leisure Family_with_children
6/10
Pleasant
31 Aug 2024
Amir
No good no bad
Business_and_leisure Family
10/10
Exceptional
06 Aug 2024
Binita
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Leisure Friends
10/10
Exceptional
22 Jul 2024
Colin

Great choice Vienna

Nice option very near the centre
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
Luis
Excelent location
10/10
Exceptional
09 Jun 2024
Elvis
Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Self
10/10
Exceptional
31 Mar 2024
Seyed Mohammad
Staff was friendly.

Breakfast was expensive.
Leisure Family
8/10
Excellent
30 Mar 2024
Jennifer
Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious.
The only downside is no bar just a vending machine.
Leisure Family
10/10
Exceptional
01 Aug 2026
Sandra
Zimmer war geräumig.
6/10
Pleasant
30 Jul 2026
THORE
Nous avions réservé deux chambres. Un couple a décidé d'ajouter deux nuits au séjour et au milieu de celui-ci, ils ont dû changer de chambre. L'hôtel n'a montré aucune flexibilité ni de dédommagement. Personnel du soir très peu sympathique.
6/10
Pleasant
16 Jul 2026
Flemming Erik
God gå afstand til centrum.
Meget alarm i Standard værelse mod byen .Det var ikke isolering godt.
Bruseniche og lys i værelse var ikke i orden.
Efter klage har vi fået værelse mod gård med faciliteter i badeværelset.
Kæmpe forskel .En bemærkning til hotel personale det er heller ikke gratis at bestille standard værelse.
Den grundlæggende principper skulle være i orden inden gæster ankommer.
Vi har afvist reparation af værelse under vores ophold og heldigvis personale havde fuldstændig forståelse og har flyttet os .
Accorhotels har vi prøvet mange gange men denne oplevelse var ikke forventet.
Friends_and_family Friends
8/10
Excellent
13 Jul 2026
Ana
Quarto bom, é um pouco mais distante do centro porém ainda bem perto de pegar transportes públicos. A rua que fica o hotel tem um supermercado e vários bares e restaurantes, muito seguro!

O quarto confortável, porém o banheiro não é dos melhores, a privada fica em um ângulo meio esquisito e o chuveiro molha todo o chão, tem que se cuidar para não escorregar.
Partner
10/10
Exceptional
07 Jul 2026
Terje
Fint hotell i gangavstand til Wien sentrum. Gode offentlige transportløsninger rett i nærheten. Bra frokost med godt utvalg, man også få varianter av egg som ikke er i buffeten spesial laget.
Rent rom og gode senger. Personalet var veldig service innstilt. Vi kom med egen bil og parkerte trygt i hotellets kjeller.
I området er det mange restauranter.
Partner
10/10
Exceptional
01 Jul 2026
Patrik
Snyggt och rent rum. Bra laddnings möjligheter. Hotel ligger bra till.
Self
10/10
Exceptional
18 Jun 2026
Torben Ulrik
Flot hotel, der var styr på det, og personalet meget hjælpsomme og flinke
Partner
10/10
Exceptional
04 Jun 2026
Ann-Mari
Fantastiskt hjälpsam personal.
Friends_and_family Friends
8/10
Excellent
28 May 2026
mauro a
Hotel muito bom. Gostei muito mas com algumas particularidades negativas. O quarto é muito pequeno. O box não é totalmente vedado de tal forma que molha o chão do banheiro inteiro. Senti falta de uma garrafa de água de cortesia
Friends_and_family Family
10/10
Exceptional
28 May 2026
Rubens V
Tudo maravilhoso
Ótimo atendimento
Locar proximidade dos pontos turísticos
Mercado ao Lado
Tudo muito bom
Friends_and_family Family
4/10
Poor
28 May 2026
Diego
Reserve una habitación con cama king y me dieron una muy pequeña, era una matrimonial.
Terrible experiencia
Friends_and_family Friends
8/10
Excellent
17 May 2026
Rickard
Good location in Vienna..
10/10
Exceptional
16 May 2026
Carola
Bra frukost, nära till centrum och tunnelbana
Friends_and_family Friends
10/10
Exceptional
12 May 2026
hwanhui
너무 좋고 깔끔해요 추천드리고 가격도 좋네요 앞으로 자주갈듯
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Simona
Struttura a 5 minuti a piedi dal centro, zona comodissima per spostarsi a piedi. Nel caso si utilizzino i mezzi, la fermata della metro è a 5 minuti a piedi.
La nostra stanza era spaziosa con un bel bagno pulito.
Consigliato!
Family_with_children
10/10
Exceptional
26 Apr 2026
Zeynep
Great location. Excellent sized room for 2. Very comfortable. Excellent breakfast. Great personnel. The only negativity was the dust in the room which I could asked for correction but did not as I wiped it off myself.
Partner
8/10
Excellent
25 Apr 2026
Nathalie Eva
Gute Lage, freundliche Personal
Friends
8/10
Excellent
22 Apr 2026
Belén
Todo ha ido bien.
Friends_and_family Friends
8/10
Excellent
11 Apr 2026
Joao Paulo
Quarto limpo Cafe da manhã muito bom Mas o arcondicionado nao funciona Pedimos p ajeitar mas disseram q nada poderia ser feito A cama é casal e nao queen
Friends_and_family Family
8/10
Excellent
09 Apr 2026
João Paulo
Café da manhã extremamente fraco. Poucas opções e baixa qualidade.
Friends_and_family Family
8/10
Excellent
02 Apr 2026
Clémence
Le personnel a été très agréable durant le séjour. Nous avons eu très chaud dans la chambre 23• fenêtres ouvertes alors qu’il faisait 4• dehors. Et rue très bruyante surtout avec les fenêtres ouvertes.
Dans l’ensemble un bon rapport qualité prix
Partner
10/10
Exceptional
19 Mar 2026
Banu
Sessiz bir sokakta ve merkeze yakındı biz 15 dakika hep yürüdük. Kahvaltısı temiz ve güzeldi. Sadece yastıklar değiştirilse iyi olur.
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
monique
Alles was prima in orde
Friends
10/10
Exceptional
08 Mar 2026
mehmet
temizdi ve oldukça merkeziydi, guzel bir tatil ve konaklama oldu
Friends_and_family Family
10/10
Exceptional
06 Mar 2026
Sabrina
La posizione della struttura è perfetta per girare Vienna a piedi. Camera minimal ma funzionale e pulita. Consiglio
Partner
6/10
Pleasant
02 Mar 2026
Roberto
Funcionários sempre prestativos. Muitas lojas e mercados por perto.
Friends_and_family Family
6/10
Pleasant
28 Feb 2026
Huu Tuan
Bon sejour
Friends_and_family Family
8/10
Excellent
19 Feb 2026
Angela
Die Nähe zur. City
Family_with_children
8/10
Excellent
12 Feb 2026
Clarice
Para um padrão Mercure, esperava mais.
É quase um íbis eu diria esse hotel. É limpo, quartos ok, mas não tem nada de mais. Me frustei por ser um mercure em Viena.
Partner
6/10
Pleasant
09 Feb 2026
SUJIN
객실.. 직원 보통입니다
Friends_and_family Friends
6/10
Pleasant
08 Feb 2026
Bilal
blev lidt skuffede over rengøring bare åbnede døren 2 gange uden at banke på, værelserne er meget tætte så forvent larm
Partner
10/10
Exceptional
12 Jan 2026
Romeu
gostei

Location & surroundings

Hotel Mercure Wien City
Hollandstrasse, 3, Vienna, Austria

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Hotel Mercure Wien City

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