SO/ Vienna

Austria , Vienna
VIENNA, Praterstrasse 1, 1
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100 reviews shown

4/10

Poor

11 Feb 2026

Ross

The room felt like a prison cell. The paint was peeling off the wall. Service at the restaurant was not really service. And the light switches would turn everything off every time you tried to turn enough light on in my cell to see at night.

Business Self

10/10

Exceptional

25 Jan 2026

Masen

Very courteous staff and allowed me to check in early free of charge! Very clean and spacious.

Leisure Partner

10/10

Exceptional

20 Jan 2026

ANTHONY

Stunning hotel, rooms huge, modern and clean. Staff couldn’t do enough for you, 50th birthday celebration and they pulled out all stops, excellent non hotel steakhouse to rear. Breakfast at hotel a must ! Massive selection, fantastic city views. This hotel is one of best I have stayed at an I intend to go back !

10/10

Exceptional

11 Jan 2026

Fang

Beautiful rooftop restaurant . Great breakfast. Nice service.

10/10

Exceptional

09 Jan 2026

Jasmine

A wonderful start to the year with the efficiency of the staff and check in was seamless. The room was clean spacious and had a top view of the Danube. The rooftop bar is amazing and cocktails were excellent. Great walking distance to old town Vienna and major transportation is mere steps away from the hotel lobby.

Friends_and_family Friends

4/10

Poor

29 Dec 2025

EFRAIN ALEJANDRO

Staff not friendly

Leisure Family

10/10

Exceptional

27 Dec 2025

Lara

Thank you so much

Partner

10/10

Exceptional

22 Dec 2025

Laura

We’ve just returned from a lovely stay at So Vienna. We stayed in a So Comfy room which was a really good size. It’s a very modern hotel, which feels a little at odds with Vienna but was still really nice. Great breakfast, both buffet and cooked options with good choices and a long service time (until 11ish). Staff were really friendly, helpful and polite. They provided a pillow menu which was great. The hotel was a great location as well. Whilst over the canal it was so close to all main attractions and ideal when Vienna is such a walkable city. We would highly recommend staying here.

Our only suggestion would be improved lighting in the rooms. The decor means they are naturally dark but there is no option to have a brighter light if needed, such as when applying makeup or packing your case. A minor thing overall however.

Leisure Partner

10/10

Exceptional

13 Dec 2025

ALEJANDRO

Very nice hotel. Convenient and-the breakfast
Is very good

Leisure

10/10

Exceptional

30 Nov 2025

Wilma

The staff at the hotel were very very cooperative.
We had a few hiccups initially , but it was taken care of immediately. A quick shout out to Daniel the asst Manager who went out of his way to resolve our issues . This was beyond our expectation. Thank you Daniel. We left feeling very happy and would definitely consider this hotel , if we visit next time.
The hotel maintenance personnel , too were very
Accommodating.
Thanks again.
Nick and Wilma Piccolo

Leisure Partner

10/10

Exceptional

26 Nov 2025

marissa

Hotel was clean, comfortable and conveniently located. Staff was excellent—friendly and very helpful.

Leisure Family

10/10

Exceptional

25 Nov 2025

Dimitar

staff was helpful and it was great service for 3 days breakfast

Leisure Friends

10/10

Exceptional

23 Nov 2025

Laura Janett

The staff at night at the restaurant specially the wine taster and the manager was terrible, bad attitude, bad service, not being polite with us.

10/10

Exceptional

16 Nov 2025

Connie

Fantastic quality of hotel, excellent location, very friendly and helpful staff.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Paul

Lovely hotel
Great location
Stunning restaurant

10/10

Exceptional

01 Nov 2025

Zeyad

Thank you very much for everything they did for us in our anniversary and appreciate everything they have. They made.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

Aisi

everything is great at this place.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Boonleng

Everything in the Mini Bar is Complimentary

Clean spacious room, amazing view, close to attractions, friendly staff, and everything in the mini bar is complimentary!

Business Self

8/10

Excellent

16 Oct 2025

Jane

Good locations and modern

Nice hotel..very modern. Beds a little too soft for us. Good location 10 mins from St Stephen’s! Parking underneath in caged locked area..very secure !

Partner

8/10

Excellent

13 Oct 2025

Keith

Modern hotel, contemporary style. Great breakfast and lovely views at the rooftop, penthouse bar area. The room was too modern for my 80 yr old companion - dim lighting and too much shades of grey and black. Rather \"cold\" decor, no curtains or carpet - instead metal window shutters ! Housekeeping was average, staff in restaurant and reception were friendly and efficient.

Leisure Friends

8/10

Excellent

08 Oct 2025

Attila

Room service and behaviors of the staff can be improved

Leisure Partner

10/10

Exceptional

05 Oct 2025

Andrew

Absolutely loved this hotel! We had 2 double beds which allowed our family to stay together. The beds were so comfy, the views were incredible, and the layout of the room was super smart. The bathroom had several sections making it easy to share with the family. Separate toilet area, separate shower and bath tub areas. 3 sinks! Easy to use mirrors to get ready even if others were showering/using toilet. Free mini bar and cool peek a boo views even from the cool and roomy closets. Interesting and fun roof top bar/restaurant. Good location just slightly outside of the hustle and bustle. Would definitely stay here again!

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Lauren

Absolutely stunning view from the rooftop. This hotel is very modern and chic making it highly desirable. While beautiful, the AC in our room went out and we had to shift to a smaller room with a lesser view. Staff did their best to accommodate. Seems that the hotel focused more on how it looks than the infrastructure itself. Would still highly recommend!

Leisure Friends

8/10

Excellent

01 Oct 2025

Shaun Charles

My bath plug was broken and mirror in toilet cracked. I was not able to airplay my device to the room TV. Otherwise lovely friendly staff and design and room outlay was beautiful and stylish. The hotel is a stunning building and easy walkable distance to shopping areas. Room service was excellent.

Business_and_leisure Friends

2/10

Poor

25 Sep 2025

Ondrej

There was a chemical smell in the room

10/10

Exceptional

20 Sep 2025

tomer

Best for families and couples

Excellent, very family friendly service.
Wonderful view from the top floor.

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Paola

Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend

Leisure Partner

10/10

Exceptional

18 Sep 2025

Michael

We had a wonderful experience at this hotel. The room was spacious, bright, modern, and offered an incredible view of the city—it was truly one of the best hotel rooms I’ve ever stayed in.

The staff were very friendly, and I especially want to mention Anousha, who was exceptionally kind and helpful.

If there’s one area for improvement, it would be the lobby, which felt a bit dark and didn’t offer much in terms of amenities or atmosphere.

Overall, I highly recommend this hotel.

Leisure Family

8/10

Excellent

15 Sep 2025

Mohammed

Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great.

Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.

Leisure Partner

8/10

Excellent

12 Sep 2025

Abhilasha Suhas

Breakfast was good but no customer service over there

10/10

Exceptional

04 Sep 2025

Bhawandeep

Great Stay

8/10

Excellent

04 Sep 2025

Stephan

Clean and friendly staff

Leisure Partner

10/10

Exceptional

02 Sep 2025

Emily

So comfortable. We really enjoyed it.

8/10

Excellent

27 Aug 2025

Nafen

We stayed in this hotel 4 nights . I emailed the hotel the days before to see if possible to have twin beds instead of queen bed , as I am poor sleeper and my husband snores , they emailed me back to say no problem we could arrange to have an extra bed , but when I arrived the reception male staff said that is not possible and I need to upgrade to king size bed by pay € 45 per night , which I wasn’t happy about it , otherwise the breakfast was served on the tope roof with beautiful view and the staff of the dinner been very nice with very good breakfast.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Hong

Location is great

Leisure

10/10

Exceptional

26 Aug 2025

Nancy

The layout for our room was so different from what I was used to but definitely romantic in a sense: it had a large tub and frosted glass doors that can fully open to the bedroom area with a separate toilet and a mini fridge hidden in the closet. Very clean and fresh smelling and interesting to have to use the room card to access lights. Much love and appreciation to the staff for their service.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Bipinchandra

Very friendly and accommodating staff. I was also made to feel very special on my milestone birthday. Travel guidance on sightseeing/local places to visit was indeed helpful. Breakfasts were sumptuous too. We enjoyed our stay and will definitely recommend this hotel to family & friends.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Luis Miguel

De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.

Leisure

6/10

Pleasant

22 Aug 2025

Chris Kuo-Jen

The only thing I like about this hotel is the view but you pay big $$ for higher floor. The hotel room is not clean and no one answers your call for house keeping or room service.

Business_and_leisure Self

10/10

Exceptional

18 Aug 2025

Mark

Highly recommend the SO, staff and rooms were top shelf

Business_and_leisure Family

10/10

Exceptional

04 Aug 2025

Ancuta

Such a beautiful hotel, with a superb view.

Leisure Family

10/10

Exceptional

31 Jul 2025

Andrea

I loved it! My room was soooo nice. Loved all the mirrors it had. Highly recommend

Leisure Self

10/10

Exceptional

31 Jul 2025

Nick

Recommended

Nice modern hotel. Room was spacious with great views over the city. Rooftop bar was amazing for breakfast - both the food and the views were great.

Partner

10/10

Exceptional

27 Jul 2025

Michel

Stylish, modern, and perfectly located. The view from the room was amazing, and the rooftop restaurant is a must-visit. The staff were incredibly friendly and welcoming. We truly enjoyed our stay and highly recommend it!

Family

10/10

Exceptional

25 Jul 2025

Kristina

Very nice hotel

6/10

Pleasant

21 Jul 2025

Jessica

It felt really corporate and there was no room service! I was starving and all the restaurants close by were closed. I called for room service and they said it was closed indefinitely.

Leisure

10/10

Exceptional

17 Jul 2025

Michael

A great stay all around. Great staff, great view from the top floor breakfast location. Perfect location, and close to all the underground stations. Walkable and convenient. Great access to restaurants all around the hotel. Friendly and helpful staff, and a very clean room.

Leisure Family

10/10

Exceptional

17 Jul 2025

Siddharth

Good property

Leisure Family

10/10

Exceptional

15 Jul 2025

Michael

Great spot to stay at! The service was excellent and the views from the top floor are insane! Best view of the city!

6/10

Pleasant

13 Jul 2025

jackie

Check in process was okay, nothing noteworthy to call out. Building looked nice, however our room definitely showed signs of wear and tear (eg cabinet doors had chips along the edges and fridge door was dirty. Three out of the 4 nights that we stayed, housekeeping either forgot to give us towels, a lightbulb was out, the toilet brush was left in the toilet and all the room lights plus the housekeeping card were left on. It doesn’t make sense why there’s no light in the shower as it’s all dark when you draw the shower curtain. The positive were that the location of the hotel was very good and the staff were friendly each time we walked out of the hotel.

Leisure Partner

8/10

Excellent

13 Jul 2025

barbara

Very good hotel and great parking. An easy walk to the center/

Leisure Partner

10/10

Exceptional

12 Jul 2025

Shahaf

Live in style

Beautiful hotel, stylish, clean with high class.
Excellant service, comftable & lovely rooms,
The hotel have the best breakfast in vienna!

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

David

Great stay

10/10

Exceptional

11 Jul 2025

Barno

An amazing place we had a great time.

Leisure Partner

10/10

Exceptional

09 Jul 2025

JOSEPH

Modern hotel in the heart of Vienna

This hotel is in a great location with an awesome view of St. Stephan's Cathedral. Easy walk to the best of Vienna. The property is very clean and in very good condition. The hotel staff are also very friendly and accommodating. The decor is very minimalist/sparse which gives the property an interesting contrast to the ornateness of the city.

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Charles

Great accessibility

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

David

The property is top notch. The room was modern, clean and dark for sleeping. The restaurant on the top floor has amazing views of the city. The food was delicious and the staff was very helpful.

Partner

10/10

Exceptional

03 Jul 2025

Dimitri

Best hotel in vienna

10/10

Exceptional

01 Jul 2025

Avril

Great location, fantastic staff & recommendations.

Leisure Friends

10/10

Exceptional

30 Jun 2025

sarah

Beautiful hotel in a great location.
Excellent facial at the spa.

Leisure Self

8/10

Excellent

23 Jun 2025

Kateryna

Pretty new hotel, nice modern style, comfortable bed, the shower is not well thought over: leaking all around, the AC goes up if you don’t watch it, the cleaning ladies are not very responsive, and the front desk not super accommodating. But if to take into account, that service is questionable over all in the area, it’s fine, tolerable. The location and facilities are nice, so, I’d stay there again.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Nicole Marie Matte

Design Concept Experience, Big Ol’ Hôtel

Perfect location for Pride, right in the river. Massive hotel but felt friendly. Staff were smart and very multilingual and good at their jobs. Air con in my “white” concept room did not work so was moved to a “black” concept room. Every surface (floor/wall/couch/vanity/ceiling etc) is matte black. I thought it was fun and interesting but probably isn’t for everyone. Rooftop bar feels like a bizarre liminal space or fever dream. The solar gain on this building is wild. Good views.

Business Friends

8/10

Excellent

19 Jun 2025

Layne

The bed was very comfortable. The staff was very friendly. You could walk into St. Stephan’s Cathedral. Felt safe.

Leisure Family

10/10

Exceptional

15 Jun 2025

Vicky Sndra

Great location, nice room, amazing cocktail ar with view

Leisure Family

10/10

Exceptional

12 Jun 2025

Kimberly

Beautiful property, great location within walking distance to pretty much anything you want. Extremely clean and friendly. We just wish they would’ve had better hours for the spa because it didn’t open until after checkout and we only stayed one night. The suggestion for a 9 AM spa open would be great if anybody else loves to enjoy the spot too. The spa was beautiful, but we didn’t get to enjoy.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Pierre-Etienne

Hébergement à proximité des principales attractions et du métro, le restaurant à l’une des plus belles vues de Vienne sans l’ombre d’un doute! Seul bémol: le système d’info divertissement est lent et désuet. Pour tout le reste, je recommande vivement cet endroit!

Business_and_leisure Partner

10/10

Exceptional

08 Jun 2025

James

Excellent hotel.

Leisure Family

10/10

Exceptional

05 Jun 2025

Cesar

The bar was spectacular..

Business Self

10/10

Exceptional

03 Jun 2025

Cleber

That is a very good 👍

Leisure Family

10/10

Exceptional

30 May 2025

Amadeus

Close to the center of the city

Leisure Family

10/10

Exceptional

25 May 2025

Daphne

Really great hotel, the room was very spacious and large, and they put in an extra bed for our kid. Very clean, great location.

Leisure Family_with_children

10/10

Exceptional

25 May 2025

Daniel

Great views from breakfast at the top of the hotel.

10/10

Exceptional

23 May 2025

Ana

Best hotel I have ever stayed in. Amazing view of the city throughout the day and the night. The staff was amazing. We had a medical situation happen while staying and the staff was able to direct us to the help we needed. The rooftop bar was amazing and being a guest of the hotel let us skip the line. Amazing service. If I ever return to the city this is the only hotel I would stay in.

Leisure Partner

8/10

Excellent

17 May 2025

Lisa

No complaints about the staff or the property itself. All 5's. However, I would not stay there again (and thus, the 4) because we didn't enjoy the interior room design. It was even more of a flat, all-gray concrete look than we expected. Felt like IKEA, just too much of the flat gray color everywhere and too blocky. The windows don't even have blinds or drapes, but just more gray blocks that cover them. Just didn't feel inviting or cozy in any way.

Business_and_leisure Partner

10/10

Exceptional

01 May 2025

SHALOM

Good service

10/10

Exceptional

29 Apr 2025

Sudhakar

Staff is very friendly , very safe , breakfast and dinning was outstanding

Leisure Family

10/10

Exceptional

28 Apr 2025

Winston

The View!

Excellent! The rooftop restaurant is phenomenal with an beautiful view.

Partner

10/10

Exceptional

16 Apr 2025

Dimitri

Clean, great staff

8/10

Excellent

28 Mar 2025

Nina

Very comfortable beds, bathrooms, loved the coffee machine in the room. The bar/breakfast room on the top floor is spectacular and breakfast delicious with lots on offer. Rooms felt a bit like bunkers, and style overall is quite dark and sultry, not the best option for young children as there isn't really anywhere for them to run around, but recommend for couples/solo travellers.

Leisure Family_with_children

10/10

Exceptional

28 Mar 2025

Terry

Ultra modern loved the loft

Leisure

10/10

Exceptional

24 Mar 2025

Tai Chi

Absolutely excellent service from the front desk staff to the cleaning personnel. I highly recommend this location for your next stay in Vienna. You truly get what you pay for, and you won’t regret choosing this option.

Leisure Self

10/10

Exceptional

17 Mar 2025

Catherine

We stayed at SO vienna from the 14th-17th March my Daughter took me for my 43rd birthday weekend. Hotel is spotless, food is beautiful, room absolutely gorgeous, soa delightful. Had a lovely stay even though it rained for the first 2 days it did not stop us exploring. Would definitely stay here again! Staff so attentive and the property is gorgeous! They even gave us a decent big umbrella each when it was raining, lifesaver as did not bring one. Upon check out gave us water for our taxi journey back the airport. Could not fault this absolutely beautiful property! Will definitely be back the view from our room amazing, the space & modern slick minimalistic design of the room fabulous. Also so much space! I liked the fact close to city and I will be back to SO Vienna I’m the summer! Definitely 5 star thank you for a wonderful stay

Leisure Family

10/10

Exceptional

12 Mar 2025

Alain

Love the design. Clean. Bright, and the breakfast on top of the hotel is great.

Business_and_leisure Partner

10/10

Exceptional

07 Mar 2025

Richard

Pretty fabuous all round. Only grip was noisy aircon, but we could probably only hear it because the hotel was so quiet at night.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Nina

My suite was absolutely fantastic and spotless! The roof top bar has great views

Friends

10/10

Exceptional

02 Feb 2025

Victoria

The best hotel in Vienna

This is the best hotel in Vienna. The views of the cathedral are indescribable!

10/10

Exceptional

04 Jan 2025

Zahra

An amazing stay at SO Vienna. Strongly recommend. Only 10 minutes walk to Innerstadt. The hotel is quiet, clean, and the breakfast is amazing.

4/10

Poor

02 Jan 2025

Boumbouras

Rud dtuff

6/10

Pleasant

23 Dec 2024

Ian

Better places to stay with nicer staff

Leisure Partner

8/10

Excellent

15 Dec 2024

Dmitry

Could not get reservation in restaurant. Staff are good.

Leisure Self

10/10

Exceptional

01 Dec 2024

Pierre Desantis

Very good rooms
Specially the white rooms
Good view of the city or the cathedral side
Very breakfast place up in the roof

Business_and_leisure Family

10/10

Exceptional

29 Nov 2024

Chrissy

Absolutely beautiful, super easy to walk from the hotel to major sightseeing areas. Room/view was spectacular!! This is one of the few times I actually paid for a breakfast that was WORTH my money, so delicious and again, you can not beat the view & experience. We also took advantage of the spa and got a massage which was 10/10! Already planning another trip back and we will be staying here again

Leisure Partner

10/10

Exceptional

18 Nov 2024

Maex

Kids friendly

10/10

Exceptional

06 Nov 2024

Matthew

Excellent Hotel!

10/10

Exceptional

02 Nov 2024

Mathew

Excellent views of the city and very convenient for all local attractions.

10/10

Exceptional

30 Oct 2024

Justin

10/10

Exceptional

27 Oct 2024

Gregory

Hotel is very contemporary, located right in the center of Vienna, room was nice beautiful view breakfast excellent will definitely come back, thank you very much!

10/10

Exceptional

17 Oct 2024

fadlallah

Very clean and quiet. Close to metro and shopping areas

Business Partner

8/10

Excellent

27 Sep 2024

Jian Jun

Nearby

Business Friends