Name: grätzlhotel karmelitermarkt
Address: Groaye Sperlgasse 6, Vienna, 1020, AT

10/10

Exceptional

25 May 2026

Thomas

Lovely property and good location

6/10

Pleasant

15 Apr 2026

Gicela

The property was clean but the communication for the checkin process were not clear and I believe it was a hotel expecting drop mu luggage and continue. I had long chat conversation to get the instructions for check in. The heater provided was not enough for those chilly days.

10/10

Exceptional

14 Feb 2026

Lauren

Clean

6/10

Pleasant

09 Aug 2025

AMER MAHMOOD HASAN

More than one km to transport

Family

8/10

Excellent

23 Apr 2025

Verified traveler

Good place to stay

Very nice room - good location. The check in instructions could be written with clearer information on how to access the apartment. The room had no means of cooling down.

Partner

10/10

Exceptional

04 Jan 2025

Marianne

Really great property. Easy to check in and out. Really clean and spatious.

Leisure Family

10/10

Exceptional

11 Aug 2024

Ileana

Location = very good, cleanliness = very good, very safety area

Leisure Family

8/10

Excellent

11 May 2024

ELSA

It was a nice place to stay. Good location and good amenities.

Leisure Partner

10/10

Exceptional

07 Oct 2023

Linda

The rooms are amazing - we had garden ones which were a bit more private

Leisure Family

8/10

Excellent

30 Jan 2021

Verified traveler

Great studio apartment in central Vienna!

Really nice studio apartment in the heart of Vienna. Great for business or private travel - especially during COVID given the spacious room.

Business

8/10

Excellent

09 Dec 2019

Douglas

Comfy room near centre, but has a few oddities

A Great little neighbourhood, only 15 min walk to centre of vienna. this place was a cross between an aparthotel and an airbnb. we received instructions for how to access the key, and let ourselves in. Lots of little details were thought of in the room (coffee maker, literature on vienna, etc). I would say that the english language instructions could be improved for getting the key and the location of the room, and it took us a while to figure out how to turn on the heat. But the room itself was very nice and comfy - with the one odd exception. It was a redeveloped shopfront at street level - so the entire front wall was windows. There were two rows of curtains, so once drawn you didn't feel it, but it still seemed a bit odd - if this would bother you, then it might not be for you.

Partner

8/10

Excellent

13 Jun 2019

Pagu

They rejected the changing of towels and bed making. We stayed two nights, so it was tough to use the same towels three days consecutive, and I wanted them to do bed making even once during our stay.

Business Family

10/10

Exceptional

22 Apr 2019

Matthew

Highly Recommended!!

Great location. Beautiful apartment. Super hosts. Easy to park on a street nearby. Great local restaurants. 15 mins to the centre of the old town. Close to the canal.

Family

10/10

Exceptional

07 Apr 2019

Verified traveler

Excellent apartment in great location, we felt very much at home, only one very tiny comment, there should be a note advising that you can ask for an iron. Everything was brilliant.

Leisure Partner

10/10

Exceptional

02 Jan 2019

Verified traveler

Loved the spacious modern feel of this contemporary designed accommodation. Just perfect for a short stay in Vienna.

10/10

Exceptional

10 Nov 2018

Barry

A gorgeous place to stay in Vienna

We had a truly excellent 3 night stay at the wonderful and unique Graetzlhotel Karmelitermaerk, in the beautifully appointed “lamplighter” suite. There’s no mismatch between the property’s photos and the reality here: tasteful, groovy decor, superb shower and bathroom, well appointed kitchenette (abundant Nespresso pods are always a winner!) and large and super-comfortable bed. It’s like having your own little apartment in a nice, quiet area, only a slight distance away from Vienna’s tourist throng. The tram is 2 mins walk away, and the metro about an 8 minute walk away; there’s a Billa supermarket on the same street as the suite, selling everything you’ll need.

The check-in / check-out process is wonderfully easy: keys are retrieved from a pin-secured box around the corner and on check out we just left the keys on the table and closed the door behind us.

Can’t recommend this place enough (and they have a few properties around Vienna. We’re already planning a return visit and can’t imagine not staying at a Graetzlhotel property. Highly recommended.

Friends

10/10

Exceptional

29 Sep 2018

Caroline

Great apartments.

Great apartments, really spacious and stylish. Great location only 10 minute walk to the centre of Vienna.

Friends

10/10

Exceptional

28 Sep 2018

Verified traveler

Great apartment

Once you've worked out the check in process it was perfect. The English in the email wasn't perfect which led to the minor confusion but this was quickly rectified.

10/10

Exceptional

14 Sep 2018

AliaYasmin

Excellent

1. Walking distance to Vienna city centre
2. Cleanliness is tip top
3. Bed was super comfy
4. Supermarket is just the next door where you can shop and drop your groceries in your room
5. Strategic location
6. Concept of the room is modern & nice

10/10

Exceptional

10 Sep 2018

Tracey

Lovely apartment, great location.

Fantastic little apartment. Well equipped and in a great location. Friendly bars and restaurants really close by. Short walk into the centre of town. Only slight quibble is that the pillows are too soft!

Partner

6/10

Pleasant

09 Jul 2018

Paul

This is sort of a cross between a hotel and an AirBNB but I didn't totally realize that. If you want some of the amenities of a hotel (aka staff on premises, or an on-site luggage storage area) you're out of luck. I communicated with one of the staff through the app and he tried to find a solution to my luggage storage problem but refused to give me a refund when I said I'd rather just find new accommodations. So that wasn't great. Not wanting to lose money, I sucked it up and stayed here. My room was right on the street so I was able to hear street noise and no one informed me that there would be a full-blown film shoot taking place right outside my room. I'm from LA where shoots need permits and people are informed about it. If the hotel was informed, they didn't tell me about it. So I had to push past the film crew to get into my room. That said, the room was lovely. It was expertly decorated and super funky. I liked the location overall.

10/10

Exceptional

20 Jun 2018

Winchman

Secluded location yet close to city centre.

Quiet and spacious room within easy reach of transport and places to eat. Staff at the remote reception were very helpful and courteous. Would recommend as a great location for a city break in Vienna.

10/10

Exceptional

11 Jun 2018

Karin

Wonderful hotel concept. It feels like living local with all the comfort of a hotel room. The are has good restaurants and is in close walking distance to Vienna attractions.

Partner

10/10

Exceptional

15 Jan 2018

Massimo

Cool&Comfy

Loved the design and the comfortable experience of everything. Bed, shower, space, location. Everything was fantastic

10/10

Exceptional

05 Nov 2017

Hannah

Lovely unique 'hotel' concept

We stayed in the suite which used to be a light shop. We loved the concept from the start and it was a great experience! We were located in the market and the U-Bahn was only 5 minutes from our suite which was perfect. We also found a great Jazz club which was about 10 minutes walk from our suite.

The room was great - we think the only things were that the door to the shower was see-through and we were two friends travelling so it was just something to note but it was ok! The other thing was the shower, it had two heads but only one worked all the time - it may have meant to be like that but it was ok!

The suite came with all the facilities we could have wanted and we thoroughly enjoyed our stay!! We really enjoyed the recomendations provided, we went to Mochi and Cafe Mima - the pizza place wasn't that great but the wine bar made up for it on the way home!

We had a great stay and we were very impressed - we look forward to returning and trying a different suite.

Many thanks!

10/10

Exceptional

17 Apr 2017

Paula

A Viennese gem

Gratzlhotel Karmelitermarkt was a gem of a place to stay. We enjoyed the feel of being half-way between a hotel and an apartment. Our room (The Lamplighter) had real character, with a beautiful starry ceiling and quirky lights, but crucially it also was really comfortable. The bed, shower and little kitchen in particular were great quality, and it was really helpful to have our own dining area. The flat looks out on to the street, but Karmelitermarkt a very quiet area, so didn't feel intrusive. The area was lovely - easy walking distance to the main sights, with a 'real' everyday feel, but with some real gems. Skopik & Lohn restaurant and Cafe Sperlhof in particular were just brilliant - highly recommended.

Family

6/10

Pleasant

06 Aug 2016

Verified traveler

Check-in and service are a total mess!

Horrible, very confusing check-in process and total lack of service. Phone number listed doesn't work (even locals tried it!) and there's no answer to my emails to this day! Make sure to check your spam folder for check-in instructions so you're not stranded on the street like I was with your suitcases standing next to the closed 'reception' office without any contact. Loved the hotel concept, room design/location, access to bikes and local tips. However, there's an overall 'out of sight, out of mind' attitude to the whole experience. Also, wi-fi was horrible and water in the shower didn't drain at all. Seemed like nobody checked these issues in a long time.

8/10

Excellent

06 Oct 2015

Fung Chun

Chic hotel and helpful staff

Enjoy the stay at Urbanatus. Just 2 stations from city center and a few nice supermarkets, cafes, restaurant nearby. The Wien Hauptbahnhof is at walking distance which provides so much convenience for cross boarder trip. The room is well-designed and chic. Bed is comfy and the coffee machine is fantastic. We can use the iMac for internet access and watching DVDs. Thanks to the great help of the staff Adisa, we managed to settle an urgent matter. She offered assistance and stayed till late for us at the office. She was also attentive to our problems during our stay there. Thanks so so much!

Partner

8/10

Excellent

04 May 2026

Gerd-Reinhard

Sehr gute Lage am Karmelitermarkt - fussläufig zum ÖPNV und Innenstadt.

Partner

6/10

Pleasant

30 Apr 2026

Emiddio

Stanza diversa da quella prenotata, assenza di cucina, zona isolata e pericolosa.

Friends

4/10

Poor

25 Jul 2024

Frank

Die Garden Suite am Karmelitermarkt ist ein dunkles und stickiges Hinterhofloch, weit entfernt von den angepriesenen Eigenschaften.
Die Lage ist Prima, sowohl von den Lokalitäten in der Nähe als auch bezüglich der Nähe zur Innenstadt. Wer nicht laufen möchte oder kann, kann die Öffis oder die Fahrräder von Wien Mobil am Karmelitermarkt nutzen.
Für uns kommt diese Unterkunft aus erstgenannten Gründen nicht mehr in Frage.

Leisure Partner

10/10

Exceptional

07 Jun 2024

Nina Kristina

Rauhallinen, persoonallinen ja tilava majoitus.

8/10

Excellent

27 Feb 2024

Karin

Wir waren zum zweiten Mal in diesem Grätzlhotel und mögen es wirklich sehr. Die Umgebung, das Zimmer an sich, der easy Check-in, etc.
Leider war es dieses Mal nicht ganz so sauber geputzt. Dass der Boden (vorallem der Teppich) nicht ordentlich gesaugt war, davon könnte ich noch absehen. Aber vom Vorgänger Spuren in der Toilette zu finden, ist nicht ok.

Leisure Family

10/10

Exceptional

09 Dec 2019

Verified traveler

Super easy check-in mittels Schlüsselbox. Großes, modernes Zimmer. Top Lage!

Business

10/10

Exceptional

16 Sep 2019

Bent

Da vi først fandt ud Af at finde nøglen gik alt fint. Det kunne være rart at have to nøgler.

Partner

6/10

Pleasant

25 Aug 2019

Verified traveler

Sehr gut gefallen hat uns die Lage der Unterkunft, die Idee der Umwandlung von ehemaligen Ladenlokalen in Unterkünfte, die nette und originelle Einrichtung, die Ausstattung mit kleiner Küchenzeile und Kaffeemaschine.

Nicht gefallen hat uns, dass nur alle drei Tage sauber gemacht wird. Beim Preis der Unterkunft sollte dieser einzige Service täglich inkludiert sein.
Ferner stank es leider ziemlich aus der Dusche, aus dem Kanal. Die Kaffeemaschine funktionierte nicht richtig.
Das Bett recht unbequem und mit Bettzeug wie im Winter und das bei 30° im Hochsommer! Klimaanlage...?

Leisure Partner

8/10

Excellent

16 Aug 2019

Carolina

Habitación muy bonita pero muy pequeña. Muy bien situado.

Family

10/10

Exceptional

28 Jul 2019

Ariadna

El aparatamento estaba super bien, y el metodo de cojer las llaves y todo super guay.

Leisure Partner

10/10

Exceptional

19 Jul 2019

Verified traveler

Die Unterkunft ist sehr zentral gelegen und hat ein super Frühstücksbüffet. Die Zimmer sind sehr leise und sauber.

Leisure Family_with_children

8/10

Excellent

11 Jul 2019

JUN XIAN

Great place, Amazing price, shame no reception

The concept for this is accommodation is interesting it’s like an easy style hotel there is no reception you have a code and this enables you to take your key from a safe on the wall

However unwelcoming this May seem the accommodation was very modern stylish comfortable and clean the room was very large as it is a shop conversion its was a comfortable place to stay and was very well priced for Vienna it is a great location walking distance to everywhere we had a problem with a smelly shower drain and the phone number to contact the staff was very helpful they offered us another room immediately and gave us a complimentary bottle of wine and beers
I would stay here again

Friends

10/10

Exceptional

21 May 2019

gamze

viyanadaki diareniz

sizi evde gibi hissettiren bir oda fakat penceresi olmaması biraz sıkabiliyor. her şey ayrıntısıyla düşünülmüş. tekstiller, dekorasyon, bölge harika!

Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Unkomplizierter Check in. Preis Leistung absolut super. Und die telefonische Kommunikation war hervorragend. Gerne wieder

Business Self

8/10

Excellent

13 Jan 2019

Verified traveler

witziges Hotel ,wenige Minuten zu U +S Bahn . Kurzer Weg über die Brücke zur Innenstadt

8/10

Excellent

07 Jan 2019

Verified traveler

Tolles Apartmenthotel im 2. Bezirk. In 5 Minuten ist man zu Fuss im 1. Bezirk, bzw. man hat UBahn, Straßenbahn und Bus direkt vor der Haustüre.
Das Apartment bietet alles, was man braucht. Fein und clever gestaltet.

Preis-Leistung Stimmt hier.

8/10

Excellent

02 Jan 2019

Verified traveler

Kein täglicher Reinigungsservice oder anderer Hotelservice, da keine Rezeption vor Ort. Originelles Hotel in guter Lage

10/10

Exceptional

02 Jan 2019

Verified traveler

Zimmer 207:
Extravagantes, schönes großes sauberes Zimmer.
Betten sehr bequem, ruhige Wohngegend.
Lage: fußläufig zum Zentrum.

10/10

Exceptional

29 Oct 2018

Fanny

Tres bien situé, propre, design, agreable. Rien a redire. C'etait parfait!

8/10

Excellent

27 Oct 2018

Jutta

Kurzurlaub in Wien

Das Zimmer liegt zentral im 2. Bezirk und von hier ist der 1. Bezirk in 5 Minuten zu erreichen.
Um die Ecke ist der Wochenmarkt, Einkaufsmöglichkeiten, Bäcker etc
Für einen Kurzurlaub perfekt

Partner

2/10

Poor

15 Oct 2018

felipe viana de

Houve algum equivoco! Meu cartao foi roubado

Houve um erro na cobrança.
Nao fiz essa reserva.
Nao compareci.
E gostaria do estorno no cartão de crédito!
Meu cartão foi roubado!

8/10

Excellent

24 Sep 2018

Pius Albin

Preis-Leistung stimmt in jedem Fall.

Es hat alles sehr gut. Neu für uns war, dass wir keine Rezeption vorfanden. Per Mail erhilten wir einen Coode den wir an einem Schlüsselspender eingeben mussten. Die Wohnung fanden wir sofort. Die Lage der Unterkunft war sehr gut. Ca 3-4 Minuten zur Trammhaltestelle (2) die uns nahe ans Zentrum brachte. Das Wetter war sehr schön. Wir freuen uns jetzt schon wieder auf einen Aufenthalt in Wien.

Partner