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Rafael Kaiser Premium Apartments City Centre

Vienna · Austria

Glockengasse 1View location

9.6/10Excellent387 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood9.2/109.2
Value9.4/109.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Rafael Kaiser Premium Apartments City Centre

With a stay at Rafael Kaiser - Premium Apartments City Centre in Vienna (Leopoldstadt), you'll be within a 5-minute drive of St. Stephen's Cathedral and Stephansplatz. This apartment is 2.5 mi (4.1 km) from Vienna Christmas Market and 1.8 mi (2.9 km) from Vienna State Opera.

Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms have deep soaking bathtubs and designer toiletries. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Parking height restrictions apply No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 100.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
    • Covered self parking fee: EUR 21 per night
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Ukrainian

    English

Nearby attractions

Circus and Clown Museum 0.2 km / 0.1 mi
Karmeliter Market 0.4 km / 0.2 mi
Danube River 0.7 km / 0.4 mi
Schwedenplatz 0.8 km / 0.5 mi
Vienna Ring Tram 0.9 km / 0.5 mi
Urania 1 km / 0.6 mi
Wurstelprater 1.2 km / 0.8 mi
Stephansplatz 1.3 km / 0.8 mi
St. Stephen's Cathedral 1.3 km / 0.8 mi
Stadtpark 1.3 km / 0.8 mi
Graben 1.3 km / 0.8 mi
Kärntner Straße 1.4 km / 0.8 mi
Judenplatz 1.4 km / 0.8 mi
Giant Ferris Wheel 1.4 km / 0.8 mi
Mozarthaus Vienna 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM CITY VIEWAPARTMENT • PREMIUM CITY VIEWAPT.CV-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE CITY VIEWAPARTMENT • EXECUTIVE CITY VIEWAPT.CV-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSE DELUXEAPARTMENT • PENTHOUSE DELUXEAPT.P6-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT PENTHOUSE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE EXECUTIVEAPARTMENT • DELUXE EXECUTIVEAPT.DX-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PREMIUM ONE BEDROOMAPARTMENT • PREMIUM ONE BEDROOMAPT.B1-PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Rafael Kaiser Premium Apartments City Centre

    APARTMENT PREMIUM ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PREMIUM ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Rafael Kaiser Premium Apartments City Centre

9.6
Excellent
387 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
9.2 /10
Value
9.4 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Kathryn
This place was perfect for us. Well located, clean and spacious with great amenities. Highly recommend!
Partner
10/10
Exceptional
01 Jul 2026
Gordon
Our apartment was spotless a d fully equipped. 100% satisfied.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Myriam
We had a great stay at the Rafael Kaiser Apartment during our trip to Vienna. The location was excellent—close to public transportation and within easy reach of the city’s main attractions. The apartment was very clean and well maintained.

While it wasn’t very large, it was perfectly adequate for our family of four and had everything we needed for a comfortable stay.

The only improvements I would suggest would be to provide face cloths (only bath towels were available) and to add a few USB/USB-C charging ports. We brought international adapters, but there still weren’t enough outlets to charge all of our phones, iPads, and other devices at the same time.

Overall, we really enjoyed our stay and would definitely recommend this apartment to families visiting Vienna.
Family_with_children
10/10
Exceptional
29 Jun 2026
Nathalie
Ce que j’ai apprécié le plus c’est d’avoir assez de papier de toilette, des essuie-glaces tout, du café et lait, des serviettes en masse, du détergeant à lessive, laveuse et sécheuse, bref tout ce dont on a besoin en vacances était fourni !! C’était vraiment apprécié!!
Partner
10/10
Exceptional
21 Jun 2026
Khaled
Clean property …. Good location … enjoyed the stay
Family_with_children
10/10
Exceptional
13 Jun 2026
Travis
Nice room and location
Friends
8/10
Excellent
06 May 2026
Alan
Our stay in Vienna offered a great balance of comfort and accessibility.

We stayed in a top-floor unit, which provided a quiet and private atmosphere, yet remained within a short walk of major tourist attractions and local supermarkets.

The location is exceptionally well-connected to the city's metro system, making exploration effortless.

The apartment itself was spacious, clean, and very comfortable. We appreciated the thoughtful amenities, including laundry facilities, reliable high-speed WiFi, and the complimentary tea, coffee, and milk provided. While the building features reliable lift access and the management was kind enough to accommodate an early check-in, we did encounter some minor technical hitches with the keyless entry system. Our initial code did not work, requiring a phone call to resolve, and the door keypad was occasionally temperamental. Additionally, while the main living area was large, the space immediately surrounding the bed was a bit tight. Despite these small inconveniences, it remains a solid, well-equipped choice for anyone looking for a peaceful base in the heart of the city.

Just be sure to double-check your access codes upon arrival!
Partner
10/10
Exceptional
01 May 2026
Douglas
Almost perfect. Location is great. We got two rooms for snorers without realizing the door to the bedroom doesn't quite close all the way, but it still worked out without too much disturbance. The apt. was great. Nice outdoor terrace. Fairly roomy and up-to-date. However, the bed of the sofa bed needs more support; it really wasn't useable for us. We ended up putting the mattress on the floor with a sheet under it, which was much better and worked fine. The couch itself is also not so comfy to sit on for older people. However, the rest of it made up for everything. Would definitely stay again. For parking, we used repark. We parked once and left the car there. You don't need one in Vienna at all.
Family
10/10
Exceptional
09 Apr 2026
Amy
Be aware that if someone is sleeping on the pullout couch, there is a skylight directly above it that cannot be covered so bright light at the crack of dawn. Otherwise a very nice place about a 20 minute walk to most tourist areas.
Family
10/10
Exceptional
04 Mar 2026
Gillian
Absolutely gorgeous
10/10
Exceptional
03 Feb 2026
In Huek
Very well maintained and very big!
I liked the prompt response from their reception team and they were very helpful.
I'd defintely comeback to this place whenever I am in Vienna!
Friends_and_family Family
10/10
Exceptional
14 Jan 2026
Andrey
Had a great stay and would come again. The apartment is conveniently located and equipped with everything one might need including a nice large TV. The complex even has gym and laundry. I especially appreciated the welcome bottle of wine and total blackout in the bedroom during the night.
The only negative thing I experienced is poor wifi connection in the bedroom - my phone was constantly dropping the connection.
Leisure Family
10/10
Exceptional
31 Dec 2025
Leslie Stuart
Clean, well appointed room
Leisure
10/10
Exceptional
14 Dec 2025
Trinitii
The apartment is the best option for any family looking to stay in Vienna or for couples who want more space. I enjoyed the stay; however, they do not offer daily cleaning. The tram is right outside the apartment, and the walk to the central station isnt far either. I highly recommend this apartment.
Leisure Family
10/10
Exceptional
05 Dec 2025
LAZARO
Nice App with all you need for a short stay
In the first App we thought the laundry should be inside but was upstairs
Something you need to be clear on that
On the 3rd night we moved and had the equipment inside the App
The rest in our own opinion 5 starts
Leisure Family
8/10
Excellent
12 Nov 2025
TERESA
Kitchen fully appointed. Luggage racks would be a good addition as well as an iron.
Business_and_leisure Friends
10/10
Exceptional
09 Oct 2025
Ronen
Nice and clean
10/10
Exceptional
09 Oct 2025
Georgia
A beautiful apartment with all the amenities in the kitchen, spacious bedrooms and lounge room too. There were two bathrooms without toilets and one separate toilet. This wasn’t clear to me when booking or I completely missed it in the description and/or visuals. Apart from that, a gem and I would definitely stay there again.
Leisure Family
10/10
Exceptional
05 Oct 2025
Eric
Great location. Easily walkable and close to public transit. Communication for check-in was easy. Very clean rooms.
Leisure Friends
8/10
Excellent
02 Oct 2025
Stacy
We booked the 2 Bedroom 2 Bathroom apartment for our group of 4. It was clean and decorated nicely. My main problem was that there were 2 bathrooms but neither had a toilet. There was 1 separate toilet for the entire apartment. It also had a strange layout that made the space feel confined.
Leisure Family_with_children
10/10
Exceptional
30 Sep 2025
Abigail
Our apartment exceeded expectations- it was so grand! There was plenty of room for 4 of us. We loved coming back to the apartment for dinner each evening. Our unit was very well appointed- we had everything we needed. We loved having a washing machine- the dryer function is not that powerful but the drying rack in the closet did the trick.
Highly recommended!
Leisure Family
10/10
Exceptional
27 Sep 2025
Thivani
Really enjoyed our stay , great location and wonderful apartment
Leisure Family
10/10
Exceptional
22 Sep 2025
Rafael
Beautiful apt. Excellent location. just 5 stars all around.
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Anthony

Convenient, Comfortable, and Clean Apartment

Comfortable, clean apartment well situated near restaurants while only a short 5 minute walk to the subway station.

Beds are very comfortable. Bathroom and living area are clean. Safe surroundings. We would definitely stay here again!
Business Family
10/10
Exceptional
06 Sep 2025
Sarig
Beautiful apartment. Very nice balcony with view.
10/10
Exceptional
31 Aug 2025
Amy
We stayed for a week and had the most comfortable time. The apartment was fully equipped with everything you need and close to several grocery stores so I was able to cook a few meals. Air conditioner worked perfectly and the bed was comfortable. The washer/dryer facilities were excellent too. I have no complaints whatsoever and highly recommend staying here!
Leisure Partner
10/10
Exceptional
11 Aug 2025
Kyi
Close to inner stadt, close to amenities like grocery stores, public transit, and lots of eateries.
10/10
Exceptional
20 Jul 2025
Brent
Thanks for a great stay! I highly recommend this property for a stay in Vienna!
10/10
Exceptional
19 Jul 2025
Susan

Great apartment hotel, close to Historic Vienna

We are a family of four and stayed at the Rafael Kaiser apartment hotel during the Eurpean heat wave of 2025 (34°C). Thank goodness for the heat pump air conditioning system in the suite!
The two bedroom suite we stayed in was fairly spacious and comfortable, with a small kitchenette and two bathrooms with showers. An espresso maker in the with coffee pods was a very welcome bonus! The decor was modern and looked brand new. The beds were comfortable and the place is very clean. An elevator can get you to the upper floors too.
Location is a 5 minute walk from Historic Vienna with a great café for breakfast just outside (DerMann – so good!).
I had a misunderstanding on how to enter the building and we got an immediate answer from the help line via text. There is a locker room if you need your luggage stored outside of your rental time. It was a very pleasant stay and I would certainly recommend.
Friends_and_family Family
10/10
Exceptional
14 Jul 2025
Angenette
Great apartment. Fully able to cook dinner for our family of five. Wonderfully decorated and in the center of everything.
Leisure Family
10/10
Exceptional
14 Jul 2025
Eliza
Absolutely amazing location. Highly recommend!
Leisure Family
6/10
Pleasant
12 Jul 2025
Alice
The area is not what I expected, however, I do love the suites .. they are very spacious and very clean . Communication with manager was really good …. The only thing I didnt like was the location.. would have been better if its near where we can walk to a lot of activities ….
Friends_and_family Family
10/10
Exceptional
08 Jul 2025
Michael
The apartment provided everything we needed for a short stay. Even the sofa bed was super comfortable. Free use of the laundry (brand new washing machines and drier) were a real bonus.
Leisure Family
10/10
Exceptional
01 Jul 2025
Kiran
We really liked our penthouse apartment with a balcony. It was perfect for our needs, air-conditioned with a small kitchen to prepare breakfast, and a fridge. The area was great for us as it wasn't too far from the metro and tram lines. There was a great vegan ice cream place nearby and a supermarket. The Staff were super helpful when we arrived too early, and we even managed to do our laundry!! it was an awesome apartment :)
Leisure Partner
10/10
Exceptional
25 Jun 2025
MONOJ

Wow stay

Excellent place to stay. Spacious room. Balcony for a nice drink
The dryer doesn’t work. Rest no problem.
Friends_and_family Family
10/10
Exceptional
02 Jun 2025
Vladimir
Great location with high ceilings. Clean and comfortable
Friends_and_family Family
8/10
Excellent
20 May 2025
Casey
Location was good
Business_and_leisure Family
2/10
Poor
07 May 2025
Verified traveler

Nothing more than disappointment

Poor communication or service.
Poor cleaning or tidiness
Poor room facilities
Broken coffee machine
Very disappointed with the apartment and the experience, would not consider visiting again
Friends_and_family Friends
10/10
Exceptional
03 May 2025
Kerstin
This was the third time I stayed at Rafael Kaiser. I really enjoy the location as much as the apartments, which are spacious, nicely furnished and well equipped and have a great roof-top balcony. Laundry room and gym are also provided. Many restaurants are in the neighborhood, subway and buses in front of the building.
Business Self
10/10
Exceptional
14 Apr 2025
tal

great apartment for two couples in vienna

Thie apartment is excellent for two couples. Each bedroom has a comfortable bed and a pretty spacious shower. The apartment had one toilet room to be shared by the two couples, which was the only downside. The location is quite good. Not at the busiest center which has pros (quiet and cleaner) and cons (a bit more distant). It is about 20-25 minutes walk away from Stephenplatz. Kitchen is very small but was equipped with an excellent dishwasher, had all utencils, pots, pans etc. And a small two burner electroc stovetop. (no stove).
Friends_and_family Friends
10/10
Exceptional
03 Apr 2025
Breanna
The property was very clean and had a great view. The area around the property was walkable and nice. It was about a 15-20 minute walk to the city center, which was nice.
Leisure Family_with_children
10/10
Exceptional
01 Apr 2025
Jeffrey
Free luggage storage pre-checkin
10/10
Exceptional
30 Mar 2025
Tianjun
Great place to stay for 5 days with our family of 4. The 2 bedroom apartment is spacious and has everything you would need. Grocery stores are within minutes of walk. St Stephen cathedral is 15 min walk away. Quiet and safe neighborhood. Highly recommended👍
Leisure Family
10/10
Exceptional
26 Mar 2025
Mark

Neat place walk almost anywhere. Park at your on r

Everything was great. The only problem was when we need bathroom supplies it was almost impossible to get anyone. Had to buy TP to finish stay. Parking is very misleading and when when found a spot up the street where everyone said to park we ended up getting a ticket for 36 Euros, allegedly it was short term but we saw other cars there overnight and they did not get ticket.
Friends_and_family Family
10/10
Exceptional
23 Mar 2025
Gabor
An amazing weekend soent with family
Leisure Family
10/10
Exceptional
17 Mar 2025
Greg
Great location, amenities and everything in-between. We would definitely stay there again.
Leisure Friends
10/10
Exceptional
22 Feb 2025
yagiz

Excellent

Everything was amazing. The house is amazing itself but also the staff were very helpful, amazing house amazing location and amazing service. Will stay again if I come back to Vienna
Partner
10/10
Exceptional
30 Jan 2025
itzhak

Solo travel

Good clean and good location
Self
10/10
Exceptional
11 Jan 2025
Jose
Love the location. Very comfy beds.
Leisure
8/10
Excellent
31 Dec 2024
Sarah
It was a nice location.
Family
10/10
Exceptional
30 Dec 2024
Janis
Great location and space for a family of 4. Either walking distance or a quick subway ride to restaurants and attractions. Would definitely stay there again.
Friends_and_family Family
10/10
Exceptional
28 Dec 2024
Catharine
Really convenient and well equipped.
Leisure Family
10/10
Exceptional
27 Dec 2024
Steve

Luxury apartment

Premium apartment with an excellent management team. They provide clear and concise instructions for check in and for the use of the apartment facilities. The apartment is walkable to most major attractions in Vienna.
Friends_and_family Family
10/10
Exceptional
16 Dec 2024
Gregory
Very nice!
Leisure Family_with_children
10/10
Exceptional
15 Dec 2024
Katie
Highly recommended!!!
Leisure Family
10/10
Exceptional
11 Dec 2024
judith
Wonderfully furnished central hotel. Extremely clean and impeccable furnishings
Leisure Family
8/10
Excellent
12 Nov 2024
Lucia
The location is great as it is within walking distance to everything you need to do around the city centre. The spot is very clean although the keys didnt work upon checking in the property. We had to call for a code to enter the apartment. The place is clean, nothing too fancy or large. Just sufficient for a two day stay I felt. The instructions were great along the way.
Leisure Friends
10/10
Exceptional
29 Oct 2024
Yvonne

You will not regret staying here!

These apartments were incredible to stay at on my last leg of my trip - clean, comfy, homey, easy to access, all around it was an amazing experience. The hot tub on the roof of the penthouse i stayed in was exactly what I needed after a long week of traveling.
Self
8/10
Excellent
24 Oct 2024
jacky
The hotel is close to metro and tram station, very convenient. Our room is at the rooftop, which is big and comfy. However, the bath has a super low ceiling, inconvenient for taking bath. If you choose to use the outdoor bathtub, prepared to have other customers peep at you as there is a big gap in the wall.
Leisure Friends
8/10
Excellent
22 Oct 2024
Lexii
Overall pretty happy
Cons: 15-30 min walk to main sites and restaurant/cafe area, claims to have air conditioning but apparently that doesn’t work during “cold season” even though it was only October and not cold so apartment was very hot and stuffy and made for horrible sleeping environment, weird layout of toilet in different room than the two showers and sink so 3 partial bathrooms, on a very noisy street also creating bad sleep environment
Pros: communicative host, safe building and location, everything walkable, subway nearby, clean apartment, (small) gym available, family friendly with portable crib and high chair provided, laundry!
Leisure Family_with_children
10/10
Exceptional
21 Oct 2024
Jennifer

Perfect apartment!

The apartment was in a great location. Very good restaurants nearby, walking distance to the heart of things, and very close to great transportation. Also, the parking garage was very close by and convenient. Would stay again!
Partner
10/10
Exceptional
16 Oct 2024
Dhriti

Excellent location and fab apartment

The apartment was spacious, clean and modern.
Excellent location.
Friends_and_family Friends
10/10
Exceptional
15 Oct 2024
Virginia
The apartment was easy to find, in a safe neighborhood and plenty of room for the 5 friends traveling together. They responded quickly when I needed to add a day, and when I confirmed the reservation. We arrived late in the evening and getting the key and access to the apartment could not have been easier! Great place to stay.
Leisure Friends
8/10
Excellent
14 Oct 2024
Sunny
I liked the location and the bathtub on the deck. The apartment was extremely clean and well appointed. The property communication wasn’t good. The outlets in bathroom and kitchen did not work. We couldn’t have coffee or dry my hair. When I called, they didn’t send anyone to help. I couldn’t get a hold of anyone by phone when we arrived.

A week before our trip, I needed to cancel the extra day because of a plane delay and they would not give me any kind of refund or discount.
Family
8/10
Excellent
13 Oct 2024
Huda
Nice apartment with comfortable beds.
Family
10/10
Exceptional
07 Oct 2024
Julie

Perfect Apartment!

Apartment was perfect! Great location, easy check in and check out. The apartment was a good size, plenty of clean towels, coffee, tea, everything you would find in a hotel room.
The communication with the property quick and they were so helpful.
Would definitely recommend and return.
Friends_and_family Family
8/10
Excellent
05 Oct 2024
Rochelle
Beautiful, clean property, beds comfy, checkin was smooth. Very nice staff who are responsive to inquiry. Sometimes response through the Expedia app took awhile or didn’t happen at all, but calls to their direct line or messages sent via email were answered right away. Bathroom has a tub that’s a little high. No AC in unit while we were there in October. Laundry facility and small gym was an added perk.
Leisure Friends
10/10
Exceptional
23 Sep 2024
Maria
Beautiful apartment convenient located to major attractions. Excellent!!!
8/10
Excellent
18 Sep 2024
Amber
Lovely apartment but quite a long way from everything.
Leisure Family
10/10
Exceptional
17 Sep 2024
Brenton
We enjoyed the property, and check-in/out was easy. Just a couple stops from the city center.
Business_and_leisure Family
8/10
Excellent
25 Aug 2024
Jackie
Nice quiet hotel apartment near most tourists sightseeing area. Spacious for my family of five with 2 bedrooms and a living room with queen size sofa bed. Comfortable bed and it has air condition in each room which is great for the summer heat temperature. It has all essential items for kitchen area. I would definitely come back and stay again.
Friends_and_family Family
8/10
Excellent
24 Aug 2024
Jackie
Nice quiet hotel apartment near most tourists sightseeing area. Spacious for my family of 5 with 2 bedrooms and a living room with queen size sofa bed. Comfortable bed and it have air condition in each room which is great for the summer heat temperature. It has all essential items for kitchen area. I would definitely come back and stay again.
Friends_and_family Family
10/10
Exceptional
15 Aug 2024
María
Love the location
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
Hannah

Great Accommodation

Great accommodation - lots of space for a group of four girls in the two bedrooms and living area.
Friends_and_family Friends
6/10
Pleasant
11 Aug 2024
Kristina
Important Note: We did not stay at the apartments as planned.

We were scheduled to travel to Vienna for the Taylor Swift concert, but the show was canceled. We reached out to the hotel to see if they would work with us on getting some type of refund, but they refused because it was short notice. I understand that business is business, and that's the risk you take for booking a non-refundable rate, but this wasn't a run-of-the-mill sickness or delay in travel plans. There was a terror plot that was (thankfully) uncovered by officials, which resulted in the cancellation of all 3 concerts. I would have appreciated some consideration of even a partial refund given these extreme circumstances.

The apartments look lovely, and the location seems ideal. We will be in Vienna again, but unfortunately we will not consider staying here based on this experience.
Friends_and_family Family
10/10
Exceptional
11 Aug 2024
Gary
The Air Conditioning was great! The place had all we needed. The staff answered all our questions right away.
Great location. Easy to get to everything. grocery store right next door. Everything you need within an easy walk.
Elevator in the building. Will stay again next time!!
Leisure Family
6/10
Pleasant
03 Aug 2024
XIANGBING
Don’t like the steps around the hotel
Leisure Family
10/10
Exceptional
03 Aug 2024
Eric
Parking down the street was a bit of a challenge. There is underground parking a five-minute walk away that could have been promoted better.
Leisure Family
10/10
Exceptional
23 Jul 2024
Jackie

Beautiful apartment to stay in Vienna

We booked a two bedroom and it’s comfortable for 5 people. The apartment is well equipped with most necessities and clean except the area carpet in the living room has many dirty spots. I enjoyed the apartment has good central air condition which helps a lot in summer time. The master bedroom shower area floor always got wet after shower. It would be nice if they have a shower door. But I wish there are 2 toilets in the apartment. Overall everything is good. I would come back again. The area is nice and quiet but also central to most tourists area. It’s about 20 minutes walking to the old town. There is a pharmacy right downstairs from the building. And some local bakery store nearby to buy breakfast.
Friends_and_family Family
6/10
Pleasant
14 Jul 2024
Christopher
Excellent property in great location. Communication was poor. We arrived after 5pm and had trouble getting into the apartment. The emails and signage at the location provided a phone number to call with no answer. After much frustration, the property manager responded to our WhatsApp texts. Not a great way to start
Leisure
10/10
Exceptional
13 Jul 2024
Mina
We absolutely loved our stay! The apartment was spacious and clean. We really appreciated the ability to leave our luggage after checkout. I would definitely come back!
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Edita
Everything was perfect from day one, very good comunication and great location!
Friends_and_family Friends
10/10
Exceptional
05 Jul 2024
Patricia
Great location to access the old town. Transit is very easy in Vienna and this area has great access. Our 2 bedroom apartment was very spacious and suited our needs.
Leisure Family
10/10
Exceptional
04 Jul 2024
Claudia

Spacious apartment

We had a minor issue at check in but it was resolved right away. The apartment was great and clean. It was walking distance to downtown.
8/10
Excellent
28 Jun 2024
Verified traveler

Awesome

Great and luxurious apartment, besides tramway line and walking distance to the Innere Stadt and grocery store.
We greatly appreciated the two bedrooms and 2 showers at opposite side of the apartment. Lots of storage space. Kitchenette, although we did not cook, seemed well equipped. Air conditioning worked very well. Very comfortable bed.
Quick response from the management via internet.
We loved the laundry facility and the outdoor roof patio.

Only three negative points:
1. We were not given the apartment that I had booked on Hotel.com, but a smaller one.
2. Explanations/videos given on how to enter the complex and apartment were not aimed for where we were staying. We had to figure it out.
3. People smoking in the outdoor commun corridors were a bummer.
Friends_and_family Friends
10/10
Exceptional
23 Jun 2024
jeny
Like the condo really much. It was a nice condo, comfortable, large enough for 5 people. We had A/C which it was great since it can get hot in Vienna. The only downside is the one toilet for a 2bd condo.
We paid the parking cash left the money on the dining table.
Leisure Family
8/10
Excellent
18 Jun 2024
FAHAD

Amazing

When we arrived, we were shocked and disappointed. There was no elevator, and our eight heavy bags needed a weight carrier to carry them to the second floor. But as soon as we entered the apartment, everything changed: luxury, sophistication, abundance... We felt very welcome without words. I will definitely come back to this place and carry the bags again
Friends_and_family Family
10/10
Exceptional
17 Jun 2024
Hollace
The property manager was very responsive to any and all questions. It was a little confusing to me how to get the key but it is a very efficient system where you input the code you are sent to open the mailbox for the unit and the access card keys are inside. Nice safe neighborhood. It’s about a 10 min walk to the downtown but I knew that so it wasn’t a problem at all. Easy walk along the main roads so I always felt safe
Leisure Friends
10/10
Exceptional
10 Jun 2024
Ong Wei
Spacious and comfortable apartment for a family of 5 with good facilities. Walking distance to attractions in Vienna central. Many dinning option and grocery/supermarket nearby
Business Family
10/10
Exceptional
10 Jun 2024
Winnie

Amazing and impressed!

First time to Vienna and luckily we found Rafael Kaiser Business Apt. Centrally located and walking distance to everything you need including a shopping mall with food court. We went hiking at Bohemian NP on a rainy day (unfortunately); but fortunately apt is short walk from the mall so my kids were able to pick up new pair of sneakers. There is also a money exchange vendor in the same mall; and according to one of the blogger we read, this is a reputable exchange vendor to go to if changing some euro is needed (but we did not use them).
Apt is clean, modern, tastefully decorated and provided everything we need. Nepresso pods and tea included; they even have a large umbrella for use. Washer & dryer are at the top floor. Our only complaint is dryer does NOT work well. We and other patrons had issue with drying our clothes (took forever and still clothes were still damp). They do need to have better glass door coverage for the shower so that water does not flow out to dry area (room) during shower. Bed is a lot softer than I prefer and probably due for a change. They provide lock box code for check in at the apt which was easy to use; although there is no check in desk on property. Check in staff are a phone call or email away. Other than that, it was AWESOME! Would definitely book again if we return for visit.
Friends_and_family Family
10/10
Exceptional
04 Jun 2024
Janet
Very welcoming. We arrived early due to train schedule. They offered coffee and umbrellas to use since it was raining. Very comfortable
Stayed 2 nights in June 2024
Leisure Partner
10/10
Exceptional
03 Jun 2024
Sarah
Great location, close to Tram, Ubahn and buses and lots of visitor sites within easy walking distance. Lovely apartment, very clean, comfy beds and all the facilities we needed for a city break in Vienna. Would stay there again.
Leisure Family
10/10
Exceptional
01 Jun 2024
Al
Nice clean facility
Leisure Family
10/10
Exceptional
14 May 2024
Roland
very modern and clean proprety, free amenities like water, drinks and coffee available at will, laundry on site was an added bonus
Leisure Family
10/10
Exceptional
13 May 2024
Kornelija

Lovely stay

This place was a great choice.
Apartment was comfortable and well-maintained. The terrace was a real highlight - a perfect spot to relax.
The price was fair for what we got, and I'd definitely consider staying here again.
Friends_and_family Family
10/10
Exceptional
12 May 2024
Elena
The apartment was in pristine condition, spacious and in walking distance to all attractions. The public transport is easy and on time. It is not in busy area that was perfect for us! The kitchen was well stocked, laundry is onsite and easy. Coffee was stocked up and ample. The parking garage was pre booked by the property management per request and was very convenient. The management was excellent in communication and clear instructions. The DerMann cafe/ bakery was perfect spot for breakfast and right next to apartment. Overall exceptional stay and would love to be back.
Leisure Family
10/10
Exceptional
08 May 2024
Karla Maria
The property was clean and very pretty , the communication with the recoption was outstanding!
Loved the nespresso machine at the apartment!
Leisure Family
10/10
Exceptional
17 Apr 2024
Paul
Fantastic place and great service.
Leisure Family
10/10
Exceptional
14 Apr 2024
Zachary
Wonderful apartment and the staff went above and beyond to make sure our stay was nothing short of perfect! Highly recommend to anyone staying in Vienna. Great location that’s walkable to many places or a short metro ride to some further parts of old town such as Belvedere or Schönbrunner palaces.
Leisure Partner
10/10
Exceptional
13 Apr 2024
Cecilia
Very nice and clean!!
If the bathroom installs more handles for bathtub, it will be great!

Friends_and_family Family

Location & surroundings

Rafael Kaiser Premium Apartments City Centre
Glockengasse 1, Vienna, Austria

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