City Central Hotel

Austria , Vienna
Vienna, Taborstrasse, 8
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50 reviews shown

8/10

Excellent

19 Mar 2026

Carolyn

Air condition was weak and lacks adjustment. We were only provide with a single key card where we left in the power slot to keep the AC running while we are out. Staffs were kind enough to let us in if we needed access to the room.

Overall the stay was good with easy access to all rail services. Would stay again if we are back in KL.

Partner

10/10

Exceptional

19 Mar 2026

Shaun

Lovely
Perfect for an overnight stay

Partner

10/10

Exceptional

06 Mar 2026

Perry

Great location right across the street from a major shopping centre with all the trains that you will need to get around. I received extra special service from the front desk staff with a problem that was not related to my stay and it helped me immensely. Very friendly service.

Self

10/10

Exceptional

30 Jan 2026

Amelia

This is a great, affordable place to stay if you need to be near Sentral - convenient for arrival on KLIA express and for taking trains to other parts of Malaysia as well as around KL. Rooms are very basic but spotlessly clean. I returned there after my initial booking for another stay on my way back through KL. Staff are really lovely, accommodating and helpful and have advice about the nearby area. The only negative is that the rooms have no protection from noise so I was awoken through the night by people coming back late and children running up and down the corridors early in the morning. I can go back to sleep really quickly so it wasn’t too bothersome, but if noise bothers you a lot, bring some earplugs. I would definitely stay there again for a convenient and safe place to rest my head passing through KL.

Leisure

6/10

Pleasant

24 Jan 2026

Verified traveler

It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location

Thw qifi qas a bit ropey

Partner

10/10

Exceptional

16 Oct 2025

David

Convenient to the NU mall. Friendly staff and vlean

Self

10/10

Exceptional

17 Sep 2025

Liezl Elaine

Good service | Friendly staff | clean room

Leisure Family

10/10

Exceptional

16 Jul 2025

Danilo

Centrally located.

Partner

10/10

Exceptional

21 Mar 2025

CARLOS

Habitaciones confortables

Leisure Family

6/10

Pleasant

02 Mar 2025

HAJI AHMAD, PG AZAMI

I would say an average hotel, but cleanliness os there. Also convenient as it is near public transportation

Business_and_leisure Friends

8/10

Excellent

20 Dec 2024

Sahrin

I love it, thanks

Leisure Family

8/10

Excellent

21 Nov 2024

Teresa

Good location

The staff was friendly except for one guy who works the day shift at the front desk who was standoffish and seems to have an attitude. The doorman was very pleasant. The two housekeepers, Mohd. Khalil and Mohd. Mehedi on Level 3 were very helpful and friendly.

Friends_and_family Family

8/10

Excellent

08 Nov 2024

SIVASAMBOO

Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.

Leisure Partner

10/10

Exceptional

08 Nov 2024

Ray

Very attentive staff.

Leisure Self

2/10

Poor

15 Sep 2024

Ali

Too small room and dirty, tooooooo small bathroom,

8/10

Excellent

12 Sep 2024

Lesley

Great location to get to everything if you're in KL travelling and sightseeing

10/10

Exceptional

23 Aug 2024

ALMA

No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.

Self

8/10

Excellent

20 Jul 2024

Peter

Very small room.

Leisure Self

10/10

Exceptional

03 Jun 2024

Shafeek

Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.

Leisure Self

2/10

Poor

09 Feb 2024

Colette

Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for \"service m'am\" not good for single female travellers.

Business_and_leisure Self

6/10

Pleasant

26 Jan 2024

Paul

The room and bathroom were very small and lacked amenities, including a hair dryer and hot water. The toilet and sink shared space with the shower, so once you used the shower the whole bathroom was wet. But outweighing that was the fact that it's across the street from the KL Sentral train station.

Leisure Self

10/10

Exceptional

19 Jan 2024

Manickam

Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.

Leisure Self

10/10

Exceptional

14 Jan 2024

Trevor

Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.

6/10

Pleasant

15 Dec 2023

Verified traveler

The room had no windows

The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.

Partner

2/10

Poor

14 Apr 2023

Stephannie

3 weeks of sleep deprivation!! They are \"enforcing\" the no alcohol rule. But only partially. So drunk jerks are coming in at all hours & setting off their door alarm. 11:08 (23:08), 1:45, 4:26, 5:18 because they are going back out to buy booze. Not once in 3 weeks did staff come to the floor to check out why the door security alarms were going off repeatedly through the night. Also the no smoking rule is *not* enforced. So sometimes there's smoke smell in your room (especially in the middle of the night) and you have to turn on the bathroom fan/light to clear the room. Then it's hard to sleep between the light & constant traffic noise, the door security alarms going off all night and occasionally cigarette smoke. You can't take a nap during the day because of the traffic noise increasing AND through some brilliance the staff communicate with walk talkies. So there's \"clatter\" from the walk talkies all day!! Sure, staff will give you a cheerful hello as you come and go, but what would really be nice is a GOOD NIGHT SLEEP!!! The room has a problem with the lights. Sometimes it doesn't come on, sometimes it flickers for a while before coming on. The fan in the room makes a horrible screeching noise (fingernails on chalk board). The blackout curtain doesn't fully \"blackout\" the light. The safe is just a drawer with a simple small key lock -- that's broken!! When I checked in I specifically asked for the room classification that I had prepaid for -- a windowless room because I hav

Leisure Self

2/10

Poor

23 Oct 2021

Kavipriyah

Worst Hotel I ever stayed before

It was terrible as the room was so dusty and dirty.. we doubt that the beds has bed bugs because our skin was itchy the whole day.. We wonder if they really cleaned and sanitised the room or not.. besides, the service was so bad especially the malay receptionist was rude to us.. It was seriously a bad stay for us..

Friends_and_family Family

8/10

Excellent

18 Mar 2021

Verified traveler

Good

Good

Business

8/10

Excellent

15 Mar 2021

Verified traveler

Good

Great

Business

6/10

Pleasant

09 Mar 2020

Mark

All the staff welcomed you with a smile. It is an ideal budget hotel for a short stay in KL. I have stayed in this area many times before as a single traveler, it is ideal to catch coaches to and from the airport. As with this hotel there is always somebody on the front desk 24/7 so you feel safe and secure. This time I traveled with my family and booked a larger room. We stayed three nights, the room was small and so we lived on top of one another.The room was cleaned on a daily basis. When we came to pack on the last night we noticed certain items missing. We double checked at the time and checked again at home, we no longer pocess those items. Obviously you can draw conclusions but without proof you cannot call anybody a thief. The items missing belonged to my wife. We informed the hotel and my wife got the police involved but without proof it is one's word against another's. I travel a lot and have developed a habit of locking all my possessions in a bag if I ever leave a hotel room, it is a bind but I tend never to lose anything. I imagine many people lose items when traveling and put it down to carelessness. The only people who should of had access to our room would have been ourselves and the cleaning staff, no outsiders would have been able to gain access to the hotel and consequently our room.....I will stop now before I incriminate myself.

Friends_and_family Family

6/10

Pleasant

28 Feb 2020

Juraj

Review

Great location on KL Sentral, however room has no window and unless the aircondition is running, strange smell in the room. Air condition was not cleaned probably for long time as after start, dust and dirt flew out of it. Not worth to pay for breakfast as it is served in near bistro and what we have been served can't be really called bistro (not mentioning dirty cups in which we were served tea / coffee)

Friends_and_family Family

8/10

Excellent

01 Nov 2019

Lee

Kind of old, comfortable though, great service. Out of the six hotels we stayed in this trip, this was the only hotel where we were provided with a complimentary drink while checking in. Felt very welcome.

10/10

Exceptional

03 Sep 2019

cleanliness of room and hotel was v.good,quality of service was good, hotel location was also good but has no parking space

Family

10/10

Exceptional

31 Aug 2019

Verified traveler

Good for overnighter and great proximity to express train to

8/10

Excellent

23 Aug 2019

Verified traveler

Easy access to kl sentral and monorail Station.

Leisure Family_with_children

8/10

Excellent

27 Jul 2019

steve

Location is good near the station
People friendly
Room was clean
Bed was small but comfortable

Leisure Self

10/10

Exceptional

22 Jul 2019

Richard

Good value by KL Sentral

Excellent service, value, room, breakfast and local area. A bit of music noise at night if by the road as we were but not too bad. Thank you.

Partner

10/10

Exceptional

15 Jul 2019

Anis

Nice hotel with nice service

Partner

10/10

Exceptional

03 Jul 2019

NanBudin

Pleasantly very clean. For the price paid, exceptional value for money. Parking available, but very limited. This is the only setback for a \"shophouse\" hotel in city centre.

Business Partner

8/10

Excellent

16 Feb 2019

CHEE

Fine

Hotel is close to the airport express rail.

Partner

8/10

Excellent

30 Jan 2019

Gareth

Great budget hotel.

Stayed for one night after arriving into Kuala Lumpur. Staff at front counter were extremely helpful and informative. Rooms are basic, but clean and comfortable, no complaints whatsoever. Area is amazing, local food, large shopping mall and Sentral train station, all on your doorstep. Would definitely stay again.

Partner

4/10

Poor

25 Jan 2019

nurul

unable to sleep. rats making ruckus. the smell of the rats inside the room is bad. bed is not properly cleaned.

8/10

Excellent

07 Nov 2018

Verified traveler

Good descent budget hotel for transitional stay.

Good descent budget hotel. Suitable for those who need to transit to and from airport and other states in Malaysia as it’s best to Kuala Lumpur Sentral station. Nothing too fantastic near the hotel except good local Indian foods. . However, the nu mall across the hotel is a nice shopping mall.

6/10

Pleasant

16 Oct 2018

Mark

Basic and functional

There are better options available in the same area (modern and cheaper!). They just sold out quicker which is why I stayed here. Nothing really bad, it’s basic and functional. Just not that great.

8/10

Excellent

09 Sep 2018

Hoe

Great location opposite to KL Sentral. Thanks was the prime reason for my wife and I to choose it. Clean accomodation but no sound proofing and I could hear other conversation and noise from other rooms. Rooms are very small. Because of this I booked and paid for a 3 bedder even though it was just the teo of us. All staff were friendly and helpful.

10/10

Exceptional

25 Aug 2018

Verified traveler

Hotel at the Central District

We had a great stay! The staffs were very nice as the service was good as well.

8/10

Excellent

21 Aug 2018

Tay

Great location

Great connectivity by public transport within easy walking distance.

However, breakfast was very basic but suppose for the money paid, can't really complain.

10/10

Exceptional

19 Aug 2018

Jern Wei

Good Stay for Business

Clean and cozy... Suitable for business trip

10/10

Exceptional

24 Jul 2018

LalitKumar

Nice hotel at a very good location

Very good hotel at close to KL Sentral means to all transport facility. Good but simple breakfast , staff very cooperative rooms very nice even smaller.

8/10

Excellent

07 Jul 2018

Alice

I booked family room, end up get 2 rooms with queen bed.

8/10

Excellent

28 Jun 2018

bob

Hotel near KL Sentral where transport system revolves round. Close to little India. Room was small but everything you needed for a short stay. Would use again