Name: La Confiance
Address: Grand Rue, BP18, Mont St Michel, 50170, FR

6/10

Pleasant

24 Jul 2026

David

Great place. We would stay here again.

2/10

Poor

16 Jul 2026

Damion

No internet. No TV. Pretty much no privacy as well. It's really about being in that beautiful town unless you have some work to do.
If you're vacationing without needing any internet than this is a great option.
It's a very busy island. People constantly looking into my window...eye level with the castle walls.

Self

6/10

Pleasant

12 Jul 2026

Chris

Mont St Michel is amazing, wonderful, stunning. All the buildings on it are relatively small, quaint and old fashioned.
We went for a room with a view over the ramparts.
It had a kettle and water in a fridge, a double bed and a small en-suite bathroom and was fine/good.
It doesn’t have air-conditioning or a lift (there are only a few stairs to and in the property, but they are quite steep - but that’s the nature of the place.
The downside was from about 5.30am in the morning Mont St Michel and all of its restaurants and shops are being re-supplied and litter is being taken away and this is a very very noisy (but essential) process and continues for about 2.5 hours or more.
There’s nothing the hotel can do about this - it’s just the price you pay for staying in somewhere like this. (And I would say is worth it!)

Partner

10/10

Exceptional

07 Jul 2026

Aglaia

Very comfortable little room away from the chaos. Quiet and clean.

Family_with_children

6/10

Pleasant

04 Jul 2026

Joan

The hotel is amazing, however during the heatwaves, there’s lack of fan or air conditioners to cool the room. Staffs weren’t very helpful during the heatwaves. On the other side, the room is amazing, comfy bed and bathroom is clean.

Self

10/10

Exceptional

16 Jun 2026

Therese

We had a clean room with comfortable beds and a surprisingly large bathroom. Lying in bed, we could see the spire of the Abbey! Check-in before the walkway was smooth, and they allowed us in about an hour early. We also took the option to pay additionally for late checkout. There was coffee and tea in the room for morning and ample extra bedding and pillows. The staff was extremely helpful and kind during both checkin and checkout.

6/10

Pleasant

12 Jun 2026

Fiona

This was in a beautiful location but the accommodation itself was rather tired. Slight problem with troublesome flies but that was due to the proximity to a restaurant kitchen and mud flats outside.

Partner

4/10

Poor

05 Jun 2026

Daniel

Workers readying for the day begin at 5:30 am or so and are extremely noisy. Their carts rumble over the cobblestones right outside the window. Better to stay at a hotel higher up on the mount.

Partner

8/10

Excellent

04 Jun 2026

Clare

Very tired and aged property in need of a full refurbishment. Staff were friendly and breakfast was basic but adequate. A few basic changes could make the experience here so much better.
Location was great on this iconic location.
Having parking available was very helpful.

Partner

4/10

Poor

31 May 2026

Leeza

When we checked in, there were a large number of flies in our room. The staff explained that this was due to the hot weather and surrounding environment. Unfortunately, there were no fans or air conditioning available, which made the stay uncomfortable and left me disappointed.

Partner

10/10

Exceptional

27 May 2026

John

The hotel was a little hard to find as there are no signs along the main street. The room had everything we needed. It was 90 degrees in May so we were able to borrow a fan from reception, since there is no air conditioning. Breakfast was included at a nearby restaurant. Note: The shuttle bus drops you about 3/4 of the way on the footbridge. You have to walk with suitcases the rest of the way, up a steep street to get to the room. Luckily we only had a small roller suitcase each. After 5-6 pm the island emptied out of all the day tourists and it was almost deserted. Great time to explore the village and get some great sunset photos.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

cynthia

We stayed at Les Terrasses Poulard. Amazing French breakfast buffet included with our room (although we heard it’s not included with all rooms). The room was clean and we had an amazing view. Jut be aware that there is no fan or AC. It was 90 degrees in May when we stayed there. It cooled down once sun went down and we had all windows open, but hot during the day.

6/10

Pleasant

24 May 2026

Malcolm

This lodging consists of a group of hotels which are located on or slightly off the main street of Mt St Michelle. The check in process is somewhat complex with stops in two offices in separate locations, What is not disclosed in the lodging data is that there are multiple hotels, and the Expedia booking process did not allow to determine in which you are staying, This could be of particular importance for people with mobility issues. It is also disappointing because you wont likely be stating in the location published on Expedia.

The rooms are small, consistent with most boutique European hotels. The carpet appeared to be somewhat in disrepair, Overall, the lodging is serviceable but not especially comfortable. It is best suited for a short(1-2 day) stay in a fabulous location,

Family

10/10

Exceptional

18 May 2026

Johanne

Staying overnight on Mont Saint Michel made the visit unforgettable. The hotel is conveniently located and we were able to explore after the crowds had returned home. The lights and quiet made our stay very special.

Partner

8/10

Excellent

14 May 2026

William

Nice and easy to find. Room was comfortable and the hotel staff friendly. The restaurant and breakfast was mediocre. Eggs and bacon were always cold.

Partner

10/10

Exceptional

11 May 2026

Brian

Hotel was great, but be prepared for stairs.

Family

8/10

Excellent

11 May 2026

Christopher

The overall price was very good value as it included a good restaurant dinner and breakfast and a small good room. Being on Mont St Michel meant a pleasant evening walk around and a visit to the Abbey before the massed hoardes

Some pointers - we didn't receive the access code to get to the check in hotel. You need this to check in to another hotel first.

You then take your luggage and go on the bus to the island which is okay.

The instructions to the 'annexe' are terrible. We walked past it in the rain twice. Even the local shops didn't know where it was. It's down a little alley and the details are on a sign underneath some other information. I mentioned this to the receptionist on my return which was clearly a bit pointless.

Partner

4/10

Poor

05 May 2026

Tamara

The pictures and info on Expedia about this hotel are misleading. To reach the annex ehere our room was located you had to go down stairs outside which smelled of garbage. The room had indoor/outdoor type carpet that felt damp and there was instant nescafe for coffee. Stark white walls. The shower had mold. We were to receive a parking code to access parking and never received a response despite numerous emails. Instead, we kept getting a useless canned response that was in French even though we asked for a response in English. Were it not for a terrific dinner at the hotel restaurant, the experience would have been horrible. There was only a limited buffet for breakfast and a hot drink dispenser for coffee ... like a vending machine. Yuk.

Partner

10/10

Exceptional

29 Apr 2026

Scharryn

The staff at the hotel were friendly & helpful. The room was clean and the bed comfortable. Breakfast was substantial, with both hot & cold dishes, fruit, cheeses & breads. Note: the restaurant was a little way from the hotel down the street & it wasnt clear initially which one to go to. Strongly advise to book if u will eat there at night.

Partner

10/10

Exceptional

27 Apr 2026

Debbie

Fabulous experience wonderful place

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Rose Fisher

Big room with lots of windows.

Partner

10/10

Exceptional

03 Apr 2026

Nina

This was a wonderful surprise. After reading the reviews I was expecting it to be run down and smelly it wasn’t. We stayed in room 6 and had beautiful views out the windows. The room was clean the carpet didn’t smell, the pillows were great, the mattresses could be better, the room was large for three adult. The location was perfect and the breakfast was EXCELLENT. There were outlets everywhere and well thought out shelves, nightstands and wardrobe. I highly recommend this hotel.

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Christine

The room was a small room with a musty bathroom. It was grand for just one night. It was centrally located - in an annex of the hotel where the reception was. The view was of the overgrown yard space. You are paying to stay on Mont Saint Michel not for luxurious surroundings.
Breakfast was at a nearby restaurant and was good and plentiful. Parking was a mystery - we were told to go to a hotel on the mainland to get instructions about our hotel location but no advice was given about how to access the mainland hotel parking area where you need a code for the barrier to lift. They did not answer the phone.
Do bring water for your hotel room as there is none available.

Partner

10/10

Exceptional

01 Mar 2026

Gloria

Everything good.

Family_with_children

10/10

Exceptional

20 Jan 2026

Edward

This was our first time in Mont St Michel. This hotel is located right off the Main Street near the entrance. It was easy to find. Staff was very helpful since you have to park your car off the site and then take a shuttle bus. Staff helped us to navigate that. The stairs were narrow as expected so travel light is the key. Rooms are comfortable.

Leisure Family

10/10

Exceptional

07 Jan 2026

Rory

Breakfast was good. Limited shops open - out of season

Partner

6/10

Pleasant

03 Jan 2026

Karma

It’s a basic room but clean. It was hard to find because only the check in area is marked. Thankfully the front desk person walked us there after we couldn’t find it. Our breakfast was included, which was nice. It was great to stay at the site though!!

Leisure Partner

8/10

Excellent

22 Nov 2025

Russell C

Staff was great, room was small but it was expected, pretty view, minutes from the abbey, the only thing to note is that if you are pregnant or overweight you probably won’t be able to pass through the shower's door as they don’t open completely because the bathroom sink is on its way but the shower has great pressure and nice hot water! Breakfast was free and it was super good for me, overall it was great. We love Mont Saint Michel.

Partner

10/10

Exceptional

20 Nov 2025

Jason

Whilst very compact within the confines of the old heritage building, it had everything we needed for our short stay and is ideally located.
The staff were professional and friendly.
Would stay there again if visiting the Mont.

Partner

10/10

Exceptional

16 Nov 2025

Christopher

Nice room with a view.

Partner

10/10

Exceptional

13 Nov 2025

Sergey

Very nice place, the view from the window is beautiful!
Friendly staff, we were served an hour earlier than it was scheduled, our special thanks!

Leisure Family

10/10

Exceptional

08 Nov 2025

Alison

Room was clean, well laid out and in an amazing location. Perfect for my one night solo visit to Mont St Michel.

Self

10/10

Exceptional

02 Nov 2025

David

This was such a sweet place to spend the night and enjoy Mont Saint Michel at night after the crowds leave. It’s a small inn and the rooms are tiny but with nice bathrooms which made it all the more cozy snd romantic to retreat to. The view was awesome. We’d do it again in a heartbeat. The breakfast the next day was delicious with lots to choose from and was set in a lovely space with a great view of the Normandy coastal surroundings. It was Halloween the night we stayed. It’s by far not as commercial as the U.S. with very minimal decorations. But after the crowds of the day had left and the medieval streets were near deserted unseen people made werewolf howls into the night which was just about as delightfully fun as it could be! Can’t wait to return some day and stay with this little inn again!

10/10

Exceptional

01 Nov 2025

Bethe

The folks at the front desk were very nice and knowledgeable.

Leisure Self

10/10

Exceptional

29 Oct 2025

Louis

well located. Charming historic hotel.

Leisure Partner

6/10

Pleasant

29 Oct 2025

william

Nice, quate hotel. Room very small. Property clean and staff very helpful.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Lance

Roomy. Be prepared to walk flights of stairs to get to your room. Breakfast included.

Leisure Partner

6/10

Pleasant

25 Oct 2025

Christian

The room was detached from the reception room. We were given instructions on how to find our room, but we would have searched forever if not for a kind restaurant manager who helped us.

Leisure Family

8/10

Excellent

22 Oct 2025

Patrick

Great location. Simple but delicious breakfast

Leisure Friends

6/10

Pleasant

21 Oct 2025

Penny

Getting to the room with luggage was not easy. Small room and the shower was so small my husband could barely turn around. The worst part was how filthy the walk down the steps to our room. It was disgusting.

Partner

6/10

Pleasant

15 Oct 2025

Christopher

We were not impressed with this hotel. The lobby was not pleasant. Our room was not well maintained. They put us in the annex and it felt like a cave.

Partner

10/10

Exceptional

15 Oct 2025

Harry

Cool little room with great garden view. Comfortable bed. Very quiet

6/10

Pleasant

13 Oct 2025

Abraham

Convenient for staying on the island. However it’s very noisy in the very early morning. Found some mold in the bathroom which was unsettling. No AC… breakfast was “included” but when we went to the restaurant they had closed breakfast prior to the times we were given. All in all I think I would have picked a hotel off the island instead.

6/10

Pleasant

02 Oct 2025

HELEN

Staff smoking at our door. Rubbish and mussel shells and a bucket they used as an ashtray was 1 metre from our door. Inside room was clean though.

8/10

Excellent

29 Sep 2025

Alexander

Check in was at a different building and the accommodation was a little difficult to find. Don’t take much luggage as it is a steep walk and space in the room was limited. The room was adequate, but small. But the reason to stay is that it is on Mont St Michel. You can enjoy the location after the tourists leave and again before they arrive.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Michael

We loved the location but for the price we paid for the room we thought the room was poorly maintained. The pillow I was provided was so hard and uncomfortable and could not be swapped until the next day. The breakfast provided was good.

10/10

Exceptional

29 Sep 2025

Debra

The room was clean, the bed comfortable, shower warm and the location unbeatable. There were plenty of outlets and lighting and the breakfast was amazing. Definitely worth the cost.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Rémi

Petit hôtel rustique directement au Mont-Saint-Michel

Leisure Family

8/10

Excellent

22 Sep 2025

Jennifer

It is a very small room but fine for one night. The bathroom and linens were very clean but there was an odd smell in the bathroom. The reception host was lovely but just after check in time, at 4pm, there was only one person working. So a very long wait.

Leisure Partner

4/10

Poor

22 Sep 2025

Judy

Room was extremely small, which we expected, but it was very hard to get to one side of the bed. The carpet was completely stained and disgusting. The bathroom had no place to set toiletries. The bath tub drain was clogged and while showering it filled up with water. And the topper was at 6:30 in the morning, there were very loud workers delivering crap outside the window.

Partner

10/10

Exceptional

20 Sep 2025

Neyda

We enjoyed our stay very conveniently located to the entrance friendly staff. Breakfast was very good. All around great stay.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Justin

We had a fantastic stay on MSM. The room was modern and clean and I'm sure a small problem with the shower screen will be quickly fixed by management. The location was perfect and the buffet breakfast was absolutely delicious. Excellent value overall and we highly recommend staying overnight at Les Terrasses Poulard.

Leisure Family

8/10

Excellent

14 Sep 2025

Roksana

Good stay . Helpful staff

Friends_and_family Friends

8/10

Excellent

09 Sep 2025

Anita

Property located close to the bottom of Mont

10/10

Exceptional

25 Aug 2025

Caroline

A beautiful place

We stayed as two couples. The hotel rooms were very clean and well equipped. We were beside the restaurant for breakfast which was handy. Was lovely to stay in the island and have the quieter times at night and early morning before the crowds came.

Friends_and_family Family

4/10

Poor

13 Aug 2025

Cheri

There aren’t many options if you want to stay on the island of Mont Saint Michel. The property is very clean but extremely outdated and no AC (which is says in description). Definitely not for people who have mobility issues as there are many steps. Our bed was comfortable and they do provide a fan.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Margaret

Great room right across from St Peters church. Convenient for Thursday night adoration. Top shelf breakfast with a view.

Leisure Self

10/10

Exceptional

09 Aug 2025

Brenton

Family room, would highly recommend

Check-in was easy to find, they were very accommodating with storing our luggage until we checked in and after we checked out. The room was small, but completely sufficient for 3 people. It was clean, comfortable, and we would stay there again. We did have a bit of a walk to a secondary location in order to access the room, but this placed us closer to the edge of the island which gave better views and a more comfortable breeze with the windows open.

Friends_and_family Family

8/10

Excellent

04 Aug 2025

Mary

Recommend

Stayed in the annex which has been newly renovated. Very comfortable bed. Annex is beside the hotels restaurant which is set apart from the main hotel. Good range of food for breakfast with a lovely view

Friends_and_family Friends

8/10

Excellent

03 Aug 2025

Elizabeth

The staff were amazing! The island was magical. What we didn’t realize is that the hotel has rooms in satellite locations around the village. Our room was about 500 feet from where we checked in. It was a basement room below ground level with a view of a dilapidated building and blighted courtyard. The wall to wall carpet was damaged and the shower access was so tight my husband almost didn’t fit in at 6’1” and 220 pounds. We loved our stay at the island and the staff was very nice but we were extremely disappointed in the room given to us.

Leisure Partner

10/10

Exceptional

25 Jul 2025

KYM

We had a great room with a view. Friendly staff. Big bathroom. Comfortable bed.
Lots of stairs to room as to be expected so only bring a small carry bag.

Leisure Partner

8/10

Excellent

23 Jul 2025

David

The room was very small and extremely hot. No ventilation. Windows that opened to a walkway with everyone looking in, and finally at night we had to fight with the mosquitoes if we wanted the windows open.

Leisure Partner

10/10

Exceptional

19 Jul 2025

JORGE

My wife and I stayed one night at the hotel as we wanted to experience Mont St Michael in the abbey. Hotel parking is offsite. Do not forget to get a code from the hotel as guest overnight parking requires a code to enter. Also be prepared to pay for your parking and will need to have your ticket to exit. The staff was friendly and accommodating. Breakfast was included and very good. We had dinner at their restaurant and thought it was great. Have the front desk make reservations for you. The room had a window to the street with a beautiful view of the water but was loud in the morning as vendors on forklifts were bringing supply’s into the Abbey. The bed mattress was not the most comfortable but it didn't keep me from sleeping. Overall, if you want to spend the night on the Abbey this hotel is a good choice.

Leisure Partner

8/10

Excellent

15 Jul 2025

purnima

We enjoyed our stay, staff was very friendly

Leisure Partner

2/10

Poor

12 Jul 2025

Mary Anne

Our room was in an annex. The first thing we noticed was there was no air conditioning. When we tried to open windows to cool the room, I found that two of the three windows were broken. We opened the third window, and as soon as night fell a swarm of mosquitos entered the room, as there was no screen. I pulled the comforter out of the duvet to try to cover up with that, but it was too warm and I could not breathe under the duvet. I finally ended up putting the comforter on the floor in the bathroom and covering up with a towel and closing the door to thwart the mosquitos. I would have been better off sleeping outside on the beach; i would have gotten just as many mosquito bites, but the sand would have been softer and it would have been much cooler.

Leisure Family

10/10

Exceptional

07 Jul 2025

Paul

A fantastic location and friendly, helpful staff.

Partner

6/10

Pleasant

05 Jul 2025

Alberto

The location inside the Mont area was great because you can enjoy Mont Saint Michel early morning and evening without the hordes of tourists overwhelming the area during the day. On the other hand, the room was tiny and the condition of the carpet was deplorable, with huge ugly stains. Other than that, the hotel was OK. Replacing the carpets would improve the attractiveness of the hotel a lot.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Mavrick

Great location

Leisure Partner

10/10

Exceptional

30 Jun 2025

Ildefonso

The Abbey and the beautiful town. It’s like going back to Medieval times. Reminds me of Minas Tirith in Lord of the Rings.

Leisure Partner

8/10

Excellent

19 Jun 2025

Robert

Staying on Mont Michel is the best alternative to experience the Mont St Michel Monastery. The Poulard hotel while not inexpensive is worth the price to have early and late day access with no crowds.

Leisure Family

10/10

Exceptional

06 Jun 2025

jaime

So quiet after all the tourists leave. We watched the sunset with 12 people. Stay on the island - you won’t regret it

It was like having the whole place to yourself

Leisure Family

10/10

Exceptional

03 Jun 2025

Maria

Great location and service.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Althea

Perfect location for an overnight on the Mont.

Partner

6/10

Pleasant

29 May 2025

Nick

Loved the location and quirkiness, however no milk for the tea or coffee?

How odd!

Leisure Partner

4/10

Poor

29 May 2025

Keith

It’s tired and in need of refurbishment. There was nothing in the way of customer service, reception was merely a processing centre for incoming and departing guests.

Leisure

8/10

Excellent

21 May 2025

Josef

The view from my window looked like an abandoned section of the island with trash in the courtyard and broken doors and big plywood trying to hide eye soars!

10/10

Exceptional

19 May 2025

vasudha

Clean. Perfect location. Stayed for one night to experience the village without the crowds.

Partner

10/10

Exceptional

15 May 2025

Ariane

Dormir au Mont Saint-Michel est un must! C'est tellement agréable d'explorer le village une fois vidé de la masse de touristes.
Hôtel propre, confortable, avec personnel courtois. Nous avions une chambre dans le Unicorn Village, tout en haut du bâtiment, avec vue sur le village. Très beau et tranquille, mais implique la montée d'escalier. Je le recommande aux gens en forme.

Leisure Friends

10/10

Exceptional

13 May 2025

Ashley

Steps away from everything! The staff was super friendly and the breakfast option was perfect and literally five steps away from my room. 10 out of 10

Leisure

10/10

Exceptional

13 May 2025

Jan

The only & the most crucial problem was not with the hotel but the bookings itself. I requested 2 single rooms and one double room for 2 people .
As a result of this mishap my adult sons end up sharing a bed . This mishap is totally unacceptable.

Leisure Family

6/10

Pleasant

11 May 2025

Rosalind

The restaurant recommendation and booking was terrible, otherwise everything was ok.

10/10

Exceptional

11 May 2025

Lori

Loved our stay in the heart of Mont Saint-Michele

2/10

Poor

06 May 2025

Felipe

If you book here make sure room is in main building otherwise they will send you to a rinkity, small, small bath, dirty separate bldg. I spent 6 weeks in France this is the only staff worthless in the whole country. They don’t help, don’t know and don’t volunteer nothing. No is the only word, too bad cause Mt. St. Michel is unique. Stay outside and come in and out in the buses is my recommendation.

2/10

Poor

29 Apr 2025

Ives

room is too small, and bldg is not well maintained

Leisure Family

8/10

Excellent

17 Apr 2025

Wendy

Great experience living in the island when visiting MSM. The staff were very nice and helpful. The room is very small especially the shower and bathroom.

Leisure

10/10

Exceptional

16 Apr 2025

Styne

Very accommodating. The room we had was better than expected. Small but clean and well thought of. Will definitely stay again. Breakfast was amazing.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Jazmine

Mystic ambience

10/10

Exceptional

11 Apr 2025

Michael

Great place to stay. The office clerk was very helpful and knew enough English to answer my questions. My French is very limited. You are definitely paying for the location. The rooms are a bit small but I’m learning that most rooms are small in France. They are clean overall. Great place to stay and I will definitely e back!

Leisure Partner

8/10

Excellent

08 Apr 2025

Karla

El servicio, estuvo demasiado bueno. El host del hotel super amable y muy servicial. La cama estaba poco incómoda aunque el cuarto estaba limpio. El baño estaba sucio, pero muy sucio. En el área donde nuestro cuarto estaba ubicado, el área no estaba muy limpia, muchas colas de cigarrillo por todo el área. Mucho ruido en el área de la madrugada. El área del desayuno, no nos gustó. Los vasos muy viejos y no muy bien limpios. El restaurante parece que está en tiempo de construcción había mucho polvo tirado por el piso y las esquinas.

Leisure Family_with_children

10/10

Exceptional

05 Mar 2025

Marie

Perfect - we will be back

10/10

Exceptional

05 Feb 2025

Juan

A great place to visit and rest!

Our stay was for 2 nights. The room was nice & warm in 30 degree weather. The bed was comfortable and the room was great for what we needed. We opted in for breakfast and it was as delicious as last time. The parking was less expensive since last time we visited in March and parking rates vary. This time it was 28 Euro 14 Euro per day. The free shuttle is great to get us to the mountain. We will be back again in the future for a third trip!

Partner

8/10

Excellent

24 Dec 2024

Jan

Great place to stay cuz you’re in the island. Very convenient when you want so see the Abbey and the Village. Old worn rooms

Leisure Family

10/10

Exceptional

23 Dec 2024

GRAHAM

.

Leisure Partner

10/10

Exceptional

11 Dec 2024

Linh

Location setting was unique for us so we enjoyed our stay a lot.

10/10

Exceptional

15 Nov 2024

Soo Hyun

매우 친절한 직원들...

매우 친절한 직원들...
바닷가에서 갑자기 사고로 손을 다쳤는데 직원들이 매우 친절하게 응급조치를 해주어 무사히 치료받았음.
직원들의 대응이 매우 훌룡했음

Partner

8/10

Excellent

15 Nov 2024

Meetha

The location is excellent! I would highly recommend staying on the island instead of staying in the standard hotels at the other end of the causeway. The other end is standard tourist places. I loved staying on the island as we could roam about in the evenings and mornings and really feel like we were staying somewhere back in time. The evening views were breathtaking. Les Terrasses Poulard was a very good value. Bathrooms were very clean and new. Beds were comfortable. The room we had was very tiny and my partner and I bumped into each other regularly. The carpet needs changing. The breakfast was very good and the staff responsive. I'm glad that I stayed here. Make sure you have the mussels and oysters and Cafe Normandy!

Leisure Partner

2/10

Poor

18 Oct 2024

Hideliza

Terrible check in and reception

Avoid this hotel they don't care about the welfare of guests! We were all wet when we arrived as it was raining hard. The two persons at the reception seemed too busy to even say Bonjour to us and ignored us for maybe 30 seconds. She did not even offer a towel to help us get dry. That is the least of my complaint though, she gives us directions to our room and says it is about 5 minutes walk which is really far when it is raining. They did not offer an umbrella and I was told later that they didnt have one. We could not find the annex on our own so by now we were really soaking wet, it was dark and the restaurant that they were referring to did not have a name in front instead only had a menu that had its name on it. The room is not really 5 mins, it was closer, and the door name would not be visible from the main street specially on a dark rainy day. One of us went back to the reception and told the other guy that he needs to accompany us so we can find the room. The initial response we got was that he can't because he will get wet!!! Imagine being soaking wet and getting such response! He eventually helped get us there. I complained to this guy that this is the worst reception we got from years of travel, and he proceeds to say that they have 130 rooms and were busy with a group bookings but he was sorry. I had more to say about the attitude of the person who checked us in but there is limited space here..The trashcan also still had trash from the previous guest!

Partner

8/10

Excellent

17 Oct 2024

karen

Bathtub was too deep to get in or out safely

Leisure Friends

10/10

Exceptional

15 Oct 2024

Jason

It's a great place to stay on the island.

8/10

Excellent

07 Oct 2024

Spring

The room was quiet and small had windows that opened which was nice cause the room was very warm after all the walking. The staff member walked us to our room as the rooms are not by where you check in at. We got there very late so that was helpful. The breakfast in the morning had your normal selections breads meats and cheeses.

Leisure Partner